HOME Top Market Reports Subscription and Billing Management Market by Solution (Subscription Order Management, Billing Mediation, Pricing and Quote Management), Service (Professional and Managed), Deployment (Cloud and On-Premise), User Type, Vertical - Global Forecast to 2021

Subscription and Billing Management Market by Solution (Subscription Order Management, Billing Mediation, Pricing and Quote Management), Service (Professional and Managed), Deployment (Cloud and On-Premise), User Type, Vertical - Global Forecast to 2021

By: marketsandmarkets.com
Publishing Date: September 2016
Report Code: TC 4555

 

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MarketsandMarkets estimates the subscription and billing management market to grow from USD 2.90 Billion in 2016 to USD 6.01 Billion by 2021, at a CAGR of 15.7%. The base year considered for the study is 2015 and the market size has been projected from 2016 to 2021.

The report includes the market size of subscription and billing management solutions and services  along with the growth rate of  solutions such as subscription order management, billing mediation, pricing & quote management, financial customer care & dispute management, and others. This report provides a brief introduction of the subscription and billing management solutions and the current trends across five main regions. The objectives of this market study include analysis of each sub-segment with respect to individual growth trends and contribution toward the overall market; and forecast the market size of each and every segment with respect to the five major regions, namely, North America, Asia-Pacific (APAC), Middle East and Africa (MEA), Europe, and Latin America. Furthermore, the report also analyzes the opportunities in the market for stakeholders and draws competitive landscape for market leaders.

Major players and their offerings and distribution channels in the subscription and billing management ecosystem were also identified across the regions. The average revenue generated by these players segmented by region was used to arrive at the overall subscription and billing management market size. This overall market size was used in the top-down procedure to estimate the sizes of other individual markets via percentage splits from secondary and primary research.

All percentage splits and breakdowns were determined using secondary sources and verified through primary sources. All possible parameters that affect the market covered in this research study have been verified through primary research and analyzed from the market knowledge. The breakdown of profiles of primary is depicted in the below figure.

Subscription and Billing Management Market

To know about the assumptions considered for the study, download the pdf brochure

The ecosystem of the subscription and billing management market consists of solution providers such as NetSuite Inc., FastSpring, Aria Systems, Zuora Inc., and Chargebee Inc.; cloud service providers such as MetraTech, Oracle Corporation, Blusynergy, and Netfunda Technologies; and Platform providers such as Recurly, Inc., Aria Systems, Inc., and OneBill.  The subscription and billing management solution providers deliver their solutions to customers as per their needs, which are later assisted by service providers for implementing solutions properly.

Target Audience:

  • Software Providers
  • Cloud Service providers
  • Platform Providers
  • Channel Partners
  • Enterprises
  • Professional Service Providers

Report Scope:

The report segments the subscription and billing management market on the following basis:

  • Solution:
    • Subscription Order Management
    • Billing Mediation
    • Pricing and Quote Management
    • Financial customer Care and Dispute Management
    • Others (Receivables management & payment handling and credit & collection management)
  • Service:
    • Professional
    • Managed
  • Deployment Type:
    • Cloud
    • On-Premises
  • User Type:
    • Small and Medium Enterprises (SMEs)
    • Large Enterprises
  • Industry Vertical:
    • BFSI
    • Retail
    • Healthcare
    • IT and Telecom
    • Media and Entertainment
    • Public Sector and Utilities
    • Others (Transportation & Logistics and Manufacturing)
  • Region:
    • North America
    • Europe
    • APAC
    • MEA
    • Latin America

Available Customizations:

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

Product Analysis

  • Product matrix which gives a detailed comparison of product portfolio of each company

Geographic Analysis

  • Further breakdown of the North American subscription and billing management market
  • Further breakdown of the European market
  • Further breakdown of the APAC market
  • Further breakdown of the MEA market
  • Further breakdown of the Latin American market

Company Information

  • Detailed analysis and profiling of additional market players

Table of Contents

1 Introduction (Page No. - 16)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered for the Study
    1.4 Currency
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 19)
    2.1 Research Data
           2.1.1 Secondary Data
                    2.1.1.1 Key Data From Secondary Sources
           2.1.2 Primary Data
                    2.1.2.1 Key Data From Primary Sources
                    2.1.2.2 Key Industry Insights
                    2.1.2.3 Breakdown of Primary Interviews
    2.2 Market Size Estimation
    2.3 Market Breakdown and Data Triangulation
    2.4 Assumptions

3 Executive Summary (Page No. - 29)

4 Premium Insights (Page No. - 33)
    4.1 Attractive Market Opportunities in the Subscription and Billing Management Market
    4.2 Top Three Solutions
    4.3 Market By Region and Solution
    4.4 Market Potential
    4.5 Subscription and Billing Management User Type Market (2021)
    4.6 Subscription and Billing Management Market, By Solution (2016–2021)
    4.7 Subscription and Billing Management Regional Market
    4.8 Industry Vertical Growth Matrix
    4.9 Lifecycle Analysis, By Region, 2016

5 Market Overview (Page No. - 39)
    5.1 Introduction
    5.2 Evolution
    5.3 Market Segmentation
           5.3.1 By Solution
           5.3.2 By Service
           5.3.3 By Deployment Type
           5.3.4 By User Type
           5.3.5 By Industry Vertical
           5.3.6 By Region
    5.4 Market Dynamics
           5.4.1 Drivers
                    5.4.1.1 Rise in Demand Among Enterprises for Improved Billing Processes
                    5.4.1.2 Growing Demand for an Integrated Billing Platform
                    5.4.1.3 Increasing Customer Awareness
                    5.4.1.4 Increasing Subscription Base
           5.4.2 Restraints
                    5.4.2.1 Building Awareness and Visibility in New Verticals
                    5.4.2.1 Need for Constant Maintenance
           5.4.3 Opportunities
                    5.4.3.1 Scalability of Saas Business Model
                    5.4.3.2 Upgradation of Legacy System
                    5.4.3.3 Increasing Need for Managing Customer Relationships
           5.4.4 Challenges
                    5.4.4.1 Lack of Technical Skills and Expertise
                    5.4.4.2 Concerns Over Cloud Security Holding Back Market Growth
           5.4.5 Burning Issues
                    5.4.5.1 Advanced Cost Associated With System Transformation

6 Industry Trends (Page No. - 50)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Ecosystem
    6.4 Strategic Benchmarking
    6.5 Innovation Spotlight

7 Subscription and Billing Management Market Analysis, By Solution (Page No. - 54)
    7.1 Introduction
    7.2 Subscription Order Management
    7.3 Billing Mediation
    7.4 Pricing and Quote Management
    7.5 Financial Customer Care and Dispute Management
    7.6 Others

8 Market Analysis, By Service (Page No. - 63)
    8.1 Introduction
    8.2 Professional Services
    8.3 Managed Services

9 Subscription and Billing Management Market Analysis, By Deployment Type (Page No. - 68)
    9.1 Introduction
    9.2 Cloud
    9.3 On-Premises

10 Market Analysis, By User Type (Page No. - 73)
     10.1 Introduction
     10.2 Small and Medium Size Enterprises
     10.3 Large Enterprises

11 Subscription and Billing Management Market Analysis, By Industry Vertical (Page No. - 80)
     11.1 Introduction
     11.2 Banking, Financial Services, and Insurance
     11.3 Retail
     11.4 Healthcare
     11.5 IT and Telecom
     11.6 Media and Entertainment
     11.7 Public Sector and Utilities
     11.8 Others

12 Geographic Analysis (Page No. - 90)
     12.1 Introduction
     12.2 North America
     12.3 Europe
     12.4 Asia-Pacific
     12.5 Middle East and Africa
     12.6 Latin America

13 Competitive Landscape (Page No. - 112)
     13.1 Overview
     13.2 Product Portfolio Comparison
     13.3 Vendor Pricing Strategy
     13.4 Competitive Situation and Trends
             13.4.1 New Product Launches
             13.4.2 Partnerships, Agreements, and Collaborations
             13.4.3 Mergers and Acquisitions
             13.4.4 Expansions

14 Company Profiles (Page No. - 121)
(Overview, Products & Services, Strategies & Insights, Developments and MnM View)*
     14.1 Introduction
     14.2 SAP SE
     14.3 Oracle Corporation
     14.4 Netsuite, Inc.
     14.5 Computer Sciences Corporation
     14.6 Zuora, Inc.
     14.7 Avangate
     14.8 Aria Systems, Inc.
     14.9 Cleverbridge AG
     14.10 Cerillion PLC
     14.11 Fastspring

*Details on Overview, Products & Services, Strategies & Insights, Developments and MnM View Might Not Be Captured in Case of Unlisted Companies.

15 Key Innovators (Page No. - 148)
     15.1 Blusnergy
             15.1.1 Business Overview
             15.1.2 Key Strategies
     15.2 Apttus Corporation
             15.2.1 Business Overview
             15.2.2 Key Strategies
     15.3 Gotransverse
             15.3.1 Business Overview
             15.3.2 Key Strategies
     15.4 Logisense Corporation
             15.4.1 Business Overview
             15.4.2 Key Strategies
     15.5 Recurly, Inc.
             15.5.1 Business Overview
             15.5.2 Key Strategies

16 Appendix (Page No. - 152)
     16.1 Industry Excerpts
     16.2 Discussion Guide
     16.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
     16.4 Introducing RT: Real Time Market Intelligence
     16.5 Available Customizations
     16.6 Related Reports


List of Tables (71 Tables)

Table 1 Global Subscription and Billing Management Market Size and Growth Rate, 2014–2021 (USD Billion, Y-O-Y %)
Table 2 Global Market Size, By Component, 2014-2021 (USD Million)
Table 3 Subscription and Billing Management Market Size, By Solution, 2014-2021 (USD Million)
Table 4 Subscription Order Management: Market Size, By User Type, 2014-2021 (USD Million)
Table 5 Subscription Order Management: Market Size, By Region, 2014-2021 (USD Million)
Table 6 Billing Mediation: Market Size, By User Type, 2014-2021 (USD Million)
Table 7 Billing Mediation: Market Size, By Region, 2014-2021 (USD Million)
Table 8 Pricing and Quote Management: Market Size, By User Type, 2014-2021 (USD Million)
Table 9 Pricing and Quote Management: Market Size, By Region, 2014-2021 (USD Million)
Table 10 Financial Customer Care and Dispute Management: Market Size, By User Type, 2014-2021 (USD Million)
Table 11 Financial Customer Care and Dispute Management: Market Size, By Region, 2014-2021 (USD Million)
Table 12 Others: Market Size, By User Type, 2014-2021 (USD Million)
Table 13 Others: Market Size, By Region, 2014-2021 (USD Million)
Table 14 Subscription and Billing Management Market Size, By Service, 2014-2021 (USD Million)
Table 15 Professional Services: Market Size, By User Type, 2014-2021 (USD Million)
Table 16 Professional Services: Market Size, By Region, 2014-2021 (USD Million)
Table 17 Managed Services: Market Size, By User Type, 2014-2021 (USD Million)
Table 18 Managed Services: Market Size, By Region, 2014-2021 (USD Million)
Table 19 Subscription and Billing Management Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 20 Cloud: Market Size, By Region, 2014-2021 (USD Million)
Table 21 On-Premises: Market Size, By Region, 2014-2021 (USD Million)
Table 22 Subscription and Billing Management Market Size, By User Type, 2014-2021 (USD Million)
Table 23 Small and Medium Enterprises: Market Size, By Solution, 2014-2021 (USD Million)
Table 24 Small and Medium Enterprises: Market Size, By Service, 2014-2021 (USD Million)
Table 25 Small and Medium Enterprises: Market Size, By Region, 2014-2021 (USD Million)
Table 26 Large Enterprises: Market Size, By Solution, 2014-2021 (USD Million)
Table 27 Large Enterprises: Market Size, By Service, 2014-2021 (USD Million)
Table 28 Large Enterprises: Market Size, By Region, 2014-2021 (USD Million)
Table 29 Subscription and Billing Management Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 30 Banking, Financial Services, and Insurance: Market Size, By Region, 2014-2021 (USD Million)
Table 31 Retail: Market Size, By Region, 2014-2021 (USD Million)
Table 32 Healthcare: Market Size, By Region, 2014-2021 (USD Million)
Table 33 IT and Telecom: Market Size, By Region, 2014-2021 (USD Million)
Table 34 Media and Entertainment: Market Size, By Region, 2014-2021 (USD Million)
Table 35 Public Sector and Utilities: Market Size, By Region, 2014-2021 (USD Million)
Table 36 Others: Market Size, By Region, 2014-2021 (USD Million)
Table 37 Subscription and Billing Management Market Size, By Region, 2014-2021 (USD Million)
Table 38 North America: Market Size, By Component, 2014-2021 (Us Million)
Table 39 North America: Market Size, By Solution, 2014-2021 (USD Million)
Table 40 North America: Market Size, By Service, 2014-2021 (USD Million)
Table 41 North America: Market Size, By User Type, 2014-2021 (USD Million)
Table 42 North America: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 43 North America: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 44 Europe: Market Size, By Component, 2014-2021 (USD Million)
Table 45 Europe: Market Size, By Solution, 2014-2021 (USD Million)
Table 46 Europe: Market Size, By Service, 2014-2021 (USD Million)
Table 47 Europe: Market Size, By User Type, 2014-2021 (USD Million)
Table 48 Europe: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 49 Europe: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 50 Asia-Pacific: Subscription and Billing Management Market Size, By Component, 2014-2021 (USD Million)
Table 51 Asia-Pacific: Market Size, By Solution, 2014-2021 (USD Million)
Table 52 Asia-Pacific: Market Size, By Service, 2014-2021 (USD Million)
Table 53 Asia-Pacific: Market Size, By User Type, 2014-2021 (USD Million)
Table 54 Asia-Pacific: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 55 Asia-Pacific: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 56 Middle East and Africa: Subscription and Billing Management Market Size, By Component, 2014-2021 (USD Million)
Table 57 Middle East and Africa: Market Size, By Solution, 2014-2021 (USD Million)
Table 58 Middle East and Africa: Market Size, By Service, 2014-2021 (USD Million)
Table 59 Middle East and Africa: Market Size, By User Type, 2014-2021 (USD Million)
Table 60 Middle East and Africa: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 61 Middle East and Africa: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 62 Latin America: Subscription and Billing Management Market Size, By Component, 2014-2021 (Us Million)
Table 63 Latin America: Market Size, By Solution, 2014-2021 (USD Million)
Table 64 Latin America: Market Size, By Service, 2014-2021 (USD Million)
Table 65 Latin America: Market Size, By User Type, 2014-2021 (USD Million)
Table 66 Latin America: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 67 Latin America: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 68 New Product Launches, 2013–2016
Table 69 Partnerships, Agreements, and Collaborations, 2013–2016
Table 70 Mergers and Acquisitions, 2013–2016
Table 71 Expansions, 2014–2016

List of Figures (67 Figures)

Figure 1 Markets Covered
Figure 2 Subscription and Billing Management: Research Design
Figure 3 Breakdown of Primaries: By Company, Designation, and Region
Figure 4 Market Size Estimation Methodology: Bottom-Up Approach
Figure 5 Market Size Estimation Methodology: Top-Down Approach
Figure 6 Data Triangulation
Figure 7 Component Snapshot (2016-2021): Market for Solution is Expected to Double During the Forecast Period
Figure 8 Deployment Type Snapshot (2016–2021): On-Premises is Expected to Dominate the Subscription and Billing Management Market
Figure 9 User Type Snapshot (2016–2021): Large Enterprises is Expected to Dominate the Market
Figure 10 North America is Estimated to Hold the Largest Market Share in 2016
Figure 11 Growing Demand for Integrated Subscription Platform is Driving the Market
Figure 12 Billing Mediation is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 13 North America is Expected to Hold the Largest Market Share Among Regions in the Subscription and Billing Management Market
Figure 14 Asia-Pacific is Expected to Have the Highest Market Growth During the Forecast Period
Figure 15 Large Enterprise User Segment is Expected to Dominate the Subscription and Billing Management Market in 2021
Figure 16 The Top Two Solutions are Estimated to Account for More Than One-Fourth of the Total Market During the Forecast Period
Figure 17 Subscription and Billing Management Market in Asia-Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 18 Market Growth Matrix, By Industry Vertical
Figure 19 Regional Lifecycle: Asia-Pacific is Expected to Be in the Growth Phase in 2016
Figure 20 Subscription and Billing Management: Market Evolution
Figure 21 Subscription and Billing Management Market Segmentation
Figure 22 Market Segmentation: By Solution
Figure 23 Market Segmentation: By Service
Figure 24 Market Segmentation: By Deployment Type
Figure 25 Market Segmentation: By User Type
Figure 26 Market Segmentation : By Industry Vertical
Figure 27 Market Segmentation: By Region
Figure 28 Market: Drivers, Restraints, Opportunities, and Challenges
Figure 29 Market: Value Chain Analysis
Figure 30 Market: Ecosystem
Figure 31 Strategic Benchmarking –Key Technology Integration
Figure 32 Subscription Order Management is Expected to Lead the Solutions Segment During the Forecast Period
Figure 33 Billing Mediation is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 34 Pricing and Quote Management is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 35 Managed Services to Grow at A Higher CAGR During the Forecast Period
Figure 36 On-Premises is Expected to Contribute Larger Market Size in the Deployment Type Segment
Figure 37 Cloud Deployment is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 38 On-Premises Deployment is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 39 Small and Medium Enterprises User Segment is Expected to Exhibit A Higher Growth Rate During the Forecast Period
Figure 40 Small and Medium Enterprises Segment is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 41 Large Enterprises User Type is Expected to Experience the Highest Growth in Asia-Pacific
Figure 42 Public Sector and Utilities is Expected to Grow at the Highest Rate in the Industry Vertical Segment
Figure 43 Banking, Financial Services, and Insurance Industry Vertical is Expected to Grow at the Highest CAGR in Europe
Figure 44 IT and Telecom Industry Vertical is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 45 Media and Entertainment Industry Vertical is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 46 Geographic Snapshot: Asia-Pacific Emerging as A New Hotspot
Figure 47 Asia-Pacific: an Attractive Destination for Industry Verticals
Figure 48 Geographic Snapshot (2016-2021): Asia-Pacific and Latin America are Attractive Destinations for the Subscription and Billing Management Market
Figure 49 North America Market Snapshot
Figure 50 Europe Market Snapshot
Figure 51 Asia-Pacific Market Snapshot
Figure 52 Asia-Pacific is Expected to Grow at the Highest CAGR in Subscription and Billing Management Market
Figure 53 Companies Adopted New Product Launches as the Key Growth Strategy Between 2013 and 2016
Figure 54 Vendor Product Portfolio Comparison
Figure 55 Subscription and Billing Management: Vendor Pricing Strategy
Figure 56 Market Evaluation Framework
Figure 57 Battle for Market Share: New Product Launches and Partnerships are the Key Strategies
Figure 58 Geographic Revenue Mix of Top 5 Market Players
Figure 59 SAP SE: Company Snapshot
Figure 60 SAP SE: SWOT Analysis
Figure 61 Oracle Corporation: Company Snapshot
Figure 62 Oracle Corporation: SWOT Analysis
Figure 63 Netsuite, Inc.: Company Snapshot
Figure 64 Netsuite: SWOT Analysis
Figure 65 Computer Sciences Corporation: Company Snapshot
Figure 66 Computer Sciences Corporation: SWOT Analysis
Figure 67 Zuora, Inc.: SWOT Analysis

The subscription and billing management market is estimated to grow from USD 2.90 Billion in 2016 to USD 6.01 Billion by 2021. The market is expected to grow at a Compound Annual Growth Rate (CAGR) of 15.7% because of the increasing demand for integrated high performance order and billing and payment software. The subscription and billing management software has provided many advantages to users in the form of reduced initial setup cost, multiple options for payment processing, automated invoicing, and accurate and efficient billing process. The implementation of subscription and billing management helps in building efficient and accurate interactions among order, payment, and billing and transaction processes.

In solutions, financial customer care and dispute management segment is expected to have a significant market growth rate and would dominate the subscription and billing management market from 2016 to 2021. Due to the rise in demand for consolidated disparate systems, many organizations have started adopting these solutions for managing their order, billing, and payment processes. Moreover, in services segment, managed services are expected to grow at a higher rate because of rise in demand for cloud-based solutions.

The cloud-based subscription and billing management solutions are rapidly gaining traction in the deployment type segment. The cloud deployment type offers better access to order, billing, and payment data with faster implementation and reduced total cost of ownership. The market for cloud is expected to grow in the coming years since it provides secured access to flexible platform that empowers enterprises to create dynamic business models. It also enables users to access mobile and desktop devices virtually from any device.

The subscription and billing management solutions and services are being increasingly adopted across various industry verticals, which have led to the growth of the market, globally. The public sector and utilities is expected to grow at the highest rate from 2016 to 2021 due to the greater geographical reach of this industry.

Subscription and Billing Management Market

North America is expected to hold the largest market share and dominate the subscription and billing management market from 2016 to 2021. The higher adoption rate is expected due to the rise in demand for integrated billing platform in North America. APAC holds potential growth opportunities as there is a rise in the adoption of cloud and digital technology among small and large enterprises for increasing their profitability.

However, concerns about deployment and usage of subscription and billing management solutions restrict the market growth. These solutions involve cost of maintenance and require timely upgradations, which increases the organization’s budget. Moreover, security is one of the major restraints in the adoption of cloud-based subscription and billing management solutions. Accessibility of subscription and billing management applications on mobile devices is more prone to cyber-attacks. Thus, this hinders the adoption of subscription and billing management solutions across various industries.

The major vendors in the subscription and billing management market include SAP SE (Germany), Oracle Corporation (U.S.), NetSuite (U.S.), Computer Sciences Corporation (CSC) (U.S.), and ZUORA (U.S.). These players have adopted various strategies, such as new product launches and partnerships/agreements, to cater to the needs of the subscription and billing management users. For instance, NetSuite had recently launched a new solution, SuiteBilling solution. This new addition to the subscription and billing management portfolio would enable organizations to adopt any business model, including product-based, time-and services-based, and subscription-based. The SuiteBilling solution unifies both billing and revenue recognition processes irrespective of the business model with complete controls and auditability.

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