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Workflow Management System Market - Type & Deployment Model
The workflow management systems have become extremely critical for the seamless running of business operations across the world. This is evident from the implementation of workflow management systems across all the major industry verticals. The benefits derived from these systems include automation of business procedures, better and secured access to information for efficient decision making, process reengineering and enhanced productivity among various others.
The high efficiency in business processes and comprehensive access to information has increasingly become vital for all organizations. The dynamic business environment, increase in competition, inadequate infrastructure, globalization, emergence of mobile workforce, work from home culture, and fragmented customer base encourage the radical change in the existing organizational process. Thus, the solutions provided to these issues promote the technological advancements and adoption of workflow management solutions. These solutions address the changing demands of customers and help in gaining a competitive advantage.
The initial deployments of workflow management solutions were unable to resolve several issues introduced by the converging trends in many cases. Presently, the workflow management solutions provided by leading players easily integrate into the ongoing business processes, demand fewer infrastructures, provide real-time secured access to information, and are available in cloud-based model.
These solutions deliver better and timely information access, support mobile workforce and work from home culture, superior decision making, and automation of complex work activities. This enhances the competence of organizations to better serve the customers and also anticipate the varying demands. Thus, this will help gain advantage over other competitors without huge investments in infrastructure.
The workflow management systems market is gaining fast traction which is evident from the acquisitions of Run My Process by Fujitsu, Nimbus by Tibco, and Chordiant Software by Pegasystems. The key players in this market include SAP, Fujitsu, HP, and IBM which offer its products and solutions to SMBís and enterprises. There are many small organizations such as Capterra and Filehold, which provide workflow management systems, infrastructure as a service to companies that do not want to deploy oneís own workflow management systems technology.
The expectations of customers have shifted strategically towards integrated solutions and cloud-based deployment for automation of work and to support the mobility trends.
Workflow Management System Market by Workflow System Types (Production, Messaging-based, Web-based, Suite-based, Others), Users (SMBs, Enterprises), Deployment Model (Cloud, On-premise) - Market Forecasts and Analysis (2014-2019)
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