[179 Pages Report] The business process management market size is expected to grow from USD 8.8 billion in 2020 to USD 14.4 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 10.5% during the forecast period. Several factors that are expected to drive the growth of the BPM market include the integration of Artificial Intelligence (AI) and Machin Learning (ML) technologies with the BPM software, need for automated business process to reduce manual error, and improved IT systems to meet customers dynamic requirements. Industries such as manufacturing; Banking, Financial Services, and Insurance (BFSI); and telecommunications are expected to have significantly contributed to the growth of the Market.
With the implementation of BPM platform, processes that earlier required human intervention are automated, and the workforce can focus on their core competencies. This leads to optimum utilization of resources; optimized resource utilization refers to a set of processes and practices that manage a balance between the available resources and the need of enterprises to achieve desired business goals. Moreover, BPM software provides professionals with efficient software to effectively design business rules as per the requirement of business project. The numerous benefits such as increased efficiency of workforce, faster time to market, agility of process, effective management of compliance and regulations, and transparency of business processes is expected to drive the growth of the Business Process Management Market.
Among deployments, the cloud deployment type is expected to gain traction during the forecast period, as it offers the agility of on-demand resource deployment and consumption. This deployment type is being preferred by organizations, because it offers ease of access along with reduced capital and operational expenses.
The Small and Medium-sized Enterprises (SMEs) segment is expected to grow at a higher CAGR during the forecast period. The growing need to reduce operational costs and streamline business processes is expected to drive the adoption of BPM software and services.
APAC is expected to grow at the highest CAGR during the forecast period, due to the increase in demand for BPM software and services. BPM software enables an organization to fine-tune the business processes so that they can respond to the changing business trend in market. The APAC region is expected to experience extensive growth opportunities during the forecast period. China and Japan have emerged as undisputed leaders in the Business Process Management Market. Meanwhile, North America is projected to hold the largest market size during the forecast period
Key market players profiled in this report Pegasystems (US), Appian (US), IBM (US), Oracle (US), Software AG (Germany), Nintex (US), OpenText (Canada), Newgen Software (India), Genpact (US), TIBCO (US), Bizagi (UK), ProcessMaker (US), Creatio (US), AgilePoint (US), BP Logix (US), K2 (US), Bonitasoft (France), Kissflow (India), Kofax (US), and AuraPortal (US).
Report Metrics |
Details |
Market size available for years |
20182025 |
Base year considered |
2019 |
Forecast period |
20202025 |
Forecast units |
Value (USD Billion) |
Segments covered |
Component, Business Function, Deployment Type, Organization Size, Industry, and Region |
Regions covered |
North America, Europe, APAC, Latin America, and MEA |
Companies covered |
Pegasystems (US), Appian (US), IBM (US), Oracle (US), Software AG (Germany), Nintex (US), OpenText (Canada), Newgen Software (India), Genpact (US), TIBCO (US), Bizagi (UK), ProcessMaker (US), Creatio (US), AgilePoint (US), BP Logix (US), K2 (US), Bonitasoft (France), Kissflow (India), Kofax (US), and AuraPortal (US) |
This research report categorizes the Business Process Management Market to forecast revenues and analyze trends in each of the following submarkets:
How big is the Business Process Management Market?
What is the Business Process Management Market growth?
What is Business Process Management Market?
What are the different business functions where BPM is used?
What are the top companies providing Business Process Management solution and services?
What are the top industries adopting BPM solution?
What are various trends in Business Process Management Market?
To speak to our analyst for a discussion on the above findings, click Speak to Analyst
Table of Contents
1 Introduction (Page No. - 18)
1.1 Objectives of the Study
1.2 Market Definition
1.2.1 Inclusions and Exclusions
1.3 Market Scope
1.3.1 Market Segmentation
1.3.2 Regions Covered
1.4 Years Considered for the Study
1.5 Currency Considered
1.6 Stakeholders
2 Research Methodology (Page No. - 22)
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakup of Primary Profiles
2.2 Breakup and Data Triangulation
2.3 Market Size Estimation
2.3.1 Top-Down Approach
2.3.2 Bottom-Up Approach
2.4 Competitive Leadership Mapping Methodology
2.5 Market Forecast
2.6 Assumptions for the Study
2.7 Limitations of the Study
3 Executive Summary (Page No. - 31)
4 Premium Insights (Page No. - 36)
4.1 Attractive Opportunities in the Business Process Management Market
4.2 Market By Business Function (2020 Vs. 2025)
4.3 Market By Deployment Type (2020 Vs. 2025)
4.4 Market By Organization Size (2020 Vs. 2025)
4.5 Market By Industry (2020 Vs. 2025)
4.6 Market Investment Scenario
5 Market Overview (Page No. - 39)
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Optimized Resource Utilization Through Automated Business Processes
5.2.1.2 Automated It Systems Help Serve Customers Dynamic Requirements
5.2.1.3 Streamlined Communication Across Varied Business Functions in the Organization
5.2.2 Restraints
5.2.2.1 Persistent Growth in Cyberattacks and Security Issues
5.2.3 Opportunities
5.2.3.1 Integration of Ai and Ml Technologies
5.2.3.2 Rising Demand for Robust Solutions to Maximize the Visibility and Control Over Processes
5.2.4 Challenges
5.2.4.1 Growing Cultural Barrier to Adopt Advanced Solutions Over Traditional Systems
5.2.4.2 Selecting ApproPRIAte Processes to Implement Automation
5.3 Use Cases
5.3.1 Use Case 1: Automating Employee Survey Process By Deploying Business Process Management Solution
5.3.2 Use Case 2: Automating Core Business Operations and Service Function By Implementing Business Process Management Solution
5.3.3 Use Case 3: Transforming Supply Chain to Streamline Purchase Order By Implementing Business Process Management Solution
6 Business Process Management Market By Component (Page No. - 45)
6.1 Introduction
6.1.1 Component: Market Drivers
6.2 Platform
6.3 Services
7 Market By Business Function (Page No. - 51)
7.1 Introduction
7.1.1 Business Function: Market Drivers
7.2 Human Resource Management
7.3 Procurement and Supply Chain Management
7.4 Sales and Marketing
7.5 Accounting and Finance
7.6 Customer Service Support
7.7 Others
8 Market By Deployment Type (Page No. - 60)
8.1 Introduction
8.1.1 Deployment Type: Market Drivers
8.2 On-Premises
8.3 Cloud
9 Market By Organization Size (Page No. - 64)
9.1 Introduction
9.1.1 Organization Size: Market Drivers
9.2 Large Enterprises
9.3 Small and Medium-Sized Enterprises
10 Business Process Management Market By Industry (Page No. - 68)
10.1 Introduction
10.1.1 Industry: Market Drivers
10.2 Banking, Financial Services, and Insurance
10.3 Information Technology
10.4 Telecommunication
10.5 Retail and Consumer Goods
10.6 Manufacturing
10.7 Healthcare and Life Sciences
10.8 Other Industries
11 Market By Region (Page No. - 78)
11.1 Introduction
11.2 North America
11.2.1 North America: Market Drivers
11.2.2 United States
11.2.3 Canada
11.3 Europe
11.3.1 Europe: Market Drivers
11.3.2 United Kingdom
11.3.3 Germany
11.3.4 France
11.3.5 Rest of Europe
11.4 Asia Pacific
11.4.1 Asia Pacific: Business Process Management Market Drivers
11.4.2 China
11.4.3 Japan
11.4.4 Rest of Asia Pacific
11.5 Middle East and Africa
11.5.1 Middle East and Africa: Market Drivers
11.5.2 Kingdom of Saudi Arabia
11.5.3 United Arab Emirates
11.5.4 Rest of Middle East and Africa
11.6 Latin America
11.6.1 Latin America: Market Drivers
11.6.2 Brazil
11.6.3 Mexico
11.6.4 Rest of Latin America
12 Competitive Landscape (Page No. - 116)
12.1 Introduction
12.2 Competitive Scenario
12.2.1 New Product/Solution Launches and Product Enhancements
12.2.2 Business Expansions
12.2.3 Agreements/Partnerships/Collaborations
12.2.4 Acquisitions
12.3 Competitive Leadership Mapping
12.3.1 Visionary Leaders
12.3.2 Dynamic Differentiators
12.3.3 Innovators
12.3.4 Emerging Companies
13 Company Profiles (Page No. - 122)
13.1 Introduction
13.2 Pegasystems
(Business Overview, Products and Services Offered, Recent Developments, and SWOT Analysis)*
13.3 Appian
13.4 IBM
13.5 Oracle
13.6 Software AG
13.7 Nintex
13.8 OpenText
13.9 Genpact
13.10 Newgen Software
13.11 TIBCO
13.12 Bizagi
13.13 ProcessMaker
13.14 Creatio
13.15 AgilePoint
13.16 Bp Logix
13.17 K2
13.18 Kissflow
13.19 Bonitasoft
13.20 Kofax
13.21 AuraPortal
*Details on Business Overview, Products and Services Offered, Recent Developments, and SWOT Analysis Might Not be Captured in Case of Unlisted Companies.
13.22 Right-To-Win
14 Appendix (Page No. - 170)
14.1 Discussion Guide
14.2 Knowledge Store: Marketsandmarkets Subscription Portal
14.3 Available Customizations
14.4 Related Reports
14.5 Author Details
List of Tables (107 Tables)
Table 1 United States Dollar Exchange Rate, 20162019
Table 2 Factor Analysis
Table 3 Business Process Management Market Size, By Component, 20182025 (USD Million)
Table 4 Platform: Market Size By Region, 20182025 (USD Million)
Table 5 Services: Market Size By Region, 20182025 (USD Million)
Table 6 Market Size, By Business Function, 20182025 (USD Million)
Table 7 Human Resource Management: Market Size By Region, 20182025 (USD Million)
Table 8 Procurement and Supply Chain Management: Market Size By Region, 20182025 (USD Million)
Table 9 Sales and Marketing: Market Size By Region, 20182025 (USD Million)
Table 10 Accounting and Finance: Market Size By Region, 20182025 (USD Million)
Table 11 Customer Service Support: Market Size By Region, 20182025 (USD Million)
Table 12 Others: Market Size By Region, 20182025 (USD Million)
Table 13 Market Size, By Deployment Type, 20202025 (USD Million)
Table 14 On-Premises: Market Size By Region, 20182025 (USD Million)
Table 15 Cloud: Market Size By Region, 20182025 (USD Million)
Table 16 Business Process Management Market Size, By Organization Size, 20182025 (USD Million)
Table 17 Large Enterprises: Market Size By Region, 20182025 (USD Million)
Table 18 Small and Medium-Sized Enterprises: Market Size By Region, 20182025 (USD Million)
Table 19 Market Size, By Industry, 20182025 (USD Million)
Table 20 Banking, Financial Services, and Insurance: Market Size By Region, 20182025 (USD Million)
Table 21 Information Technology: Market Size By Region, 20182025 (USD Million)
Table 22 Telecommunication: Market Size By Region, 20182025 (USD Million)
Table 23 Retail and Consumer Goods: Market Size By Region, 20182025 (USD Million)
Table 24 Manufacturing: Market Size By Region 20182025 (USD Million)
Table 25 Healthcare and Life Sciences: Market Size By Region, 20182025 (USD Million)
Table 26 Other Industries: Market Size By Region 20182025 (USD Million)
Table 27 Market Size, By Region, 20182025 (USD Million)
Table 28 North America: Business Process Management Market Size, By Component, 20182025 (USD Million)
Table 29 North America: Market Size By Business Function, 20182025 (USD Million)
Table 30 North America: Market Size Deployment Type, 20182025 (USD Million)
Table 31 North America: Market Size By Organization Size, 20162023 (USD Million)
Table 32 North America: Market Size By Industry, 20182025 (USD Million)
Table 33 North America: Market Size By Country, 20182025 (USD Million)
Table 34 United States: Market Size, By Component, 20182025 (USD Million)
Table 35 United States: Market Size By Deployment Type, 20182025 (USD Million)
Table 36 United States: Market Size By Organization Size, 20182025 (USD Million)
Table 37 Canada: Business Process Management Market Size, By Component, 20182025 (USD Million)
Table 38 Canada: Market Size Deployment Type, 20182025 (USD Million)
Table 39 Canada: Market Size By Organization Size, 20182025 (USD Million)
Table 40 Europe: Market Size By Component, 20182025 (USD Million)
Table 41 Europe: Market Size By Business Function, 20182025 (USD Million)
Table 42 Europe: Market Size By Deployment Type, 20182025 (USD Million)
Table 43 Europe: Market Size By Organization Size, 20182025 (USD Million)
Table 44 Europe: Market Size By Industry, 20182025 (USD Million)
Table 45 Europe: Market Size By Country, 20182025 (USD Million)
Table 46 United Kingdom: Business Process Management Market Size, By Component, 20182025 (USD Million)
Table 47 United Kingdom: Market Size By Deployment Type, 20182025 (USD Million)
Table 48 United Kingdom: Market Size By Organization Size, 20182025 (USD Million)
Table 49 Germany: Market Size, By Component, 20182025 (USD Million)
Table 50 Germany: Market Size By Deployment Type, 20182025 (USD Million)
Table 51 Germany: Market Size By Organization Size, 20182025 (USD Million)
Table 52 France: Market Size, By Component, 20182025 (USD Million)
Table 53 France: Market Size Deployment Type, 20182025 (USD Million)
Table 54 France: Market Size By Organization Size, 20182025 (USD Million)
Table 55 Rest of Europe: Market Size, By Component, 20182025 (USD Million)
Table 56 Rest of Europe: Market Size By Deployment Type, 20182025 (USD Million)
Table 57 Rest of Europe: Market Size By Organization Size, 201820235(USD Million)
Table 58 Asia Pacific: Business Process Management Market Size, By Component, 20182025 (USD Million)
Table 59 Asia Pacific: Market Size By Business Function, 20182025 (USD Million)
Table 60 Asia Pacific: Market Size By Deployment Type, 20182025 (USD Million)
Table 61 Asia Pacific: Market Size By Organization Size, 20182025 (USD Million)
Table 62 Asia Pacific: Market Size By Industry, 20182025 (USD Million)
Table 63 Asia Pacific: Market Size By Country, 20182025 (USD Million)
Table 64 China: Business Process Management Market Size, By Component, 20182025 (USD Million)
Table 65 China: Market Size By Deployment Type, 20182025 (USD Million)
Table 66 China: Market Size By Organization Size, 20182025 (USD Million)
Table 67 Japan: Market Size By Component, 20182025 (USD Million)
Table 68 Japan: Market Size By Deployment Type, 20182025 (USD Million)
Table 69 Japan: Market Size By Organization Size, 20182025 (USD Million)
Table 70 Rest of Asia Pacific: Business Process Management Market Size, By Component, 20182025 (USD Million)
Table 71 Rest of Asia Pacific: Market Size By Deployment Type, 20182025 (USD Million)
Table 72 Rest of Asia Pacific: Market Size By Organization Size, 20182025 (USD Million)
Table 73 Middle East and Africa: Market Size By Component, 20182025 (USD Million)
Table 74 Middle East and Africa: Market Size By Business Function, 20182025 (USD Million)
Table 75 Middle East and Africa: Market Size By Deployment Type, 20182025 (USD Million)
Table 76 Middle East and Africa: Market Size By Organization Size, 20182025 (USD Million)
Table 77 Middle East and Africa: Business Process Management Market Size, By Industry, 20182025 (USD Million)
Table 78 Middle East and Africa: Market Size By Country, 20182025 (USD Million)
Table 79 Kingdom of Saudi Arabia: Market Size By Component, 20182025 (USD Million)
Table 80 Kingdom of Saudi Arabia: Market Size By Deployment Type, 20182025 (USD Million)
Table 81 Kingdom of Saudi Arabia: Market Size By Organization Size, 20182025 (USD Million)
Table 82 United Arab Emirates: Business Process Management Market Size, By Component, 20182025 (USD Million)
Table 83 United Arab Emirates: Market Size By Deployment Type, 20182025 (USD Million)
Table 84 United Arab Emirates: Market Size By Organization Size, 20182025 (USD Million)
Table 85 Rest of Middle East and Africa: Market Size By Component, 20182025 (USD Million)
Table 86 Rest of Middle East and Africa: Market Size By Deployment Type, 20182025 (USD Million)
Table 87 Rest of Middle East and Africa: Market Size By Organization Size, 20182025 (USD Million)
Table 88 Latin America: Business Process Management Market Size, By Component, 20182025 (USD Million)
Table 89 Latin America: Market Size By Business Function, 20182025 (USD Million)
Table 90 Latin America: Market Size By Deployment Type, 20182025 (USD Million)
Table 91 Latin America: Market Size By Organization Size, 20182023 (USD Million)
Table 92 Latin America: Market Size By Industry, 20182025 (USD Million)
Table 93 Latin America: Market Size By Country, 20182025 (USD Million)
Table 94 Brazil: Business Process Management Market Size, By Component, 20182025 (USD Million)
Table 95 Brazil: Market Size By Deployment Type, 20182025 (USD Million)
Table 96 Brazil: Market Size By Organization Size, 20182025 (USD Million)
Table 97 Mexico: Market Size By Component, 20182025 (USD Million)
Table 98 Mexico: Market Size By Deployment Type, 20182025 (USD Million)
Table 99 Mexico: Market Size By Organization Size, 20182025 (USD Million)
Table 100 Rest of Latin America: Business Process Management Market Size, By Component, 20182025 (USD Million)
Table 101 Rest of Latin America: Market Size By Deployment Type, 20182025 (USD Million)
Table 102 Rest of Latin America: Market Size By Organization Size, 20182025 (USD Million)
Table 103 New Product/Solution Launches and Product Enhancements, 20182019
Table 104 Business Expansions, 20172019
Table 105 Agreements/Partnerships/Collaborations, 20182020
Table 106 Acquisitions, 20182020
Table 107 Evaluation Criteria
List of Figures (41 Figures)
Figure 1 Global Business Process Management Market: Research Design
Figure 2 Market Top-Down and Bottom-Up Approaches
Figure 3 Market Size Estimation Methodology: Approach 1 (Supply Side) Revenue of Products/Solutions/Services of Market
Figure 4 Market Sizing Methodology: Approach 2 Industry Level Bottom-Up
Figure 5 Competitive Leadership Mapping: Criteria Weightage
Figure 6 Business Process Management Market Snapshot, 20182025
Figure 7 Segments With High Growth Rates During the Forecast Period
Figure 8 Platform Segment to Hold a Larger Market Size During the Forecast Period
Figure 9 Large Enterprises Segment to Hold a Larger Market Size During the Forecast Period
Figure 10 Manufacturing Industry to Hold the Largest Market Size During the Forecast Period
Figure 11 North America to Hold the Highest Market Share During the Forecast Period
Figure 12 Advanced Business Process Management Capabilities for Digital Workplace By Well-Established Players to Drive the Business Process Management Market
Figure 13 Sales and Marketing Segment to Account for the Highest Market Share During the Forecast Period
Figure 14 On-Premises Segment to Account for a Higher Market Share During the Forecast Period
Figure 15 Large Enterprises Segment to Account for a Higher Market Share During the Forecast Period
Figure 16 Manufacturing Industry to Hold the Highest Market Share During the Forecast Period
Figure 17 Asia Pacific to Emerge as the Best Market for Investment in the Next Five Years
Figure 18 Drivers, Restraints, Opportunities, and Challenges: Business Process Management Market
Figure 19 Services Segment to Grow at a Higher Rate During the Forecast Period
Figure 20 Sales and Marketing Business Function to Hold the Largest Market Size in 2020
Figure 21 On-Premises Deployment Type to Hold a Larger Market Size
Figure 22 Small and Medium-Sized Enterprises Segment to Grow at a Higher CAGR During the Forecast Period
Figure 23 Manufacturing Industry to Register the Largest Market Size During the Forecast Period
Figure 24 North America to Hold the Largest Market Size During the Forecast Period
Figure 25 North America: Market Snapshot
Figure 26 Asia Pacific: Market Snapshot
Figure 27 Key Developments By the Leading Players in the Market, 20172020
Figure 28 Business Process Management Market (Global), Competitive Leadership Mapping, 2020
Figure 29 Pegasystems: Company Snapshot
Figure 30 Pegasystems: SWOT Analysis
Figure 31 Appian: Company Snapshot
Figure 32 Appian: SWOT Analysis
Figure 33 IBM: Company Snapshot
Figure 34 IBM: SWOT Analysis
Figure 35 Oracle: Company Snapshot
Figure 36 Oracle: SWOT Analysis
Figure 37 Software AG: Company Snapshot
Figure 38 Software AG: SWOT Analysis
Figure 39 OpenText: Company Snapshot
Figure 40 Genpact: Company Snapshot
Figure 41 Newgen Software: Company Snapshot
The study involved four major activities in estimating the current market size for the Business Process Management (BPM) market. Exhaustive secondary research was done to collect information on the Business Process Management Market. The next step was to validate these findings, assumptions, and sizing with industry experts across the value chain using primary research. Both top-down and bottom-up approaches were employed to estimate the total market size. After that, the market breakup and data triangulation procedures were used to estimate the market size of the segments and subsegments of the BPM market.
In the secondary research process, various secondary sources, such as D&B Hoovers, Bloomberg BusinessWeek, and Dun & Bradstreet, were referred to identify and collect information for this study. These secondary sources included annual reports, press releases, and investor presentations of companies; whitepapers, certified publications, and articles by recognized authors; gold standard and silver standard websites; regulatory bodies; trade directories; and databases.
The Business Process Management Market comprises several stakeholders, such as BPM platform providers, BPM software vendors, cloud solution providers, cloud service brokers, system integrators, regulatory authorities, resellers and distributors, research organizations, government agencies, enterprise users, venture capitalists, private equity firms, and startup companies. The demand side of the BPM market consists of enterprises from different industries, such as Banking, Financial Service, and Insurance (BFSI); Information Technology (IT); telecommunication; retail and consumer goods; manufacturing; healthcare and life sciences; and others (transportation and logistics, government, and media and entertainment). The supply side includes BPM vendors, offering BPM platform, software, and services. Various primary sources from both the supply and demand sides of the market were interviewed to obtain qualitative and quantitative information. Following is the breakup of the primary respondents:
Both top-down and bottom-up approaches were used to estimate and validate the total size of the BPM market. These methods were also used extensively to determine the extent of various subsegments in the market. The research methodology used to estimate the market size includes the following:
After arriving at the overall market size using the market size estimation processes as explained above, the market was split into several segments and subsegments. The data triangulation and market breakup procedures were employed, wherever applicable, to complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment. The data was triangulated by studying various factors and trends from both the demand and supply sides.
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