Cloud Managed Services Market

Cloud Managed Services Market by Service Type (Managed Business, Managed Network, Managed Security, Managed Infrastructure, Managed Mobility), Organization Size, Vertical (BFSI, Telecom, Retail & Consumer Goods, IT) and Region - Global Forecast to 2027

Report Code: TC 3428 Oct, 2022, by marketsandmarkets.com

[293 Pages Report] The cloud managed services market size is expected to grow from USD 99.0 billion in 2022 to USD 164.0 billion by 2027, at a CAGR of 10.6% during the forecast period. Growing demand for cloud managed services among enterprises and inadequate cloud expertise among IT professionals are likely to drive the demand for cloud managed services during the study period.

Cloud Managed Services Market

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COVID-19 Impact

The impact of the COVID-19 pandemic on the market is covered throughout the report. Since, the outbreak of COVID there has been an significant increase in the adoption of cloud based applications owing to the remote working models adopted by organizations. However, various industry verticals such as manufacturing, retail & consumer goods, and BFSI and others have faced significant decline revenues in 2020 due to declining customer base with government imposed restrictions. As cloud managed service providers offers services to these verticals. Thus, cloud managed service providers also seen declining revenue and growth in 2020.

Cloud Managed Services Market Dynamics

Driver: Increased cloud adoption during COVID-19 pandemic

COVID-19 has globally changed the dynamics of business operations. Though the COVID-19 outbreak has thrown light on weaknesses in business models across sectors, it has offered several opportunities to cloud managed service providers to expand their business across enterprises. The worldwide lockdown and remote working necessitated by the pandemic forced both small and large enterprises to focus on digital transformation and adopt cloud services to a large extent. Moving to cloud proves to be more cost-effective for organizations and allows them greater flexibility.

Restraint: Data security and privacy concerns

Cloud managed services involve several third parties outsourcing their abilities; this includes infrastructures in mobility, networks, endpoints, databases, cloud, web applications, and virtualization. Critical business details can thus be vulnerable to exposure, causing organizations opting for cloud managed services to deal with serious concerns over security and privacy. However, MSPs help organizations maintain proper security and privacy measures for the data that they deploy over the cloud. They ensure customers end-to-end network protection and encryption for extra security.

Opportunity: Increasing adoption of cloud managed services by SMEs

With IT spending among SMEs predicted to see a significant increase, they are expected to adopt more managed services. . According to a study, the CAGR for IT spend by SMEs in Europe, the Middle East, & Africa (EMEA) between 2018 and 2023 is expected to be 3.8%, compared to 2.7% for the overall market. The rise in IT spending by SMEs is expected to fuel the demand for MSPs that can provide cost-effective and efficient services.

SMEs are more at risk of cybercrime than large enterprises. According to the Verizon 2019 Data Breach Investigations Report (DBIR), 43% of cyberattacks target small businesses. SMEs face significant budget constraints and need to maintain compliance and data protection laws. Another study reveals that drivers for the adoption of cloud managed services include the desire to reduce CAPEX and other costs, increase efficiency, overcome internal skills shortages, and address security concerns. SMEs are found for be increasingly reaching out to cloud managed service providers to tackle these challenges.

Challenge: Increase in regulations and compliances

In recent years, regulatory and compliance requirements have been increasing due to the changes in business needs, growing data breaches and cyberattacks, and rising data security concerns. Companies have to strive to survive in the market by taking measures to meet regulatory needs and prevent financial penalties, reduce customer and revenue losses, and avoid exposure to legal action. The cloud managed services market caters to various industries such as BFSI, IT and ITeS, manufacturing, healthcare and life sciences, and retail and consumer goods. These industries are governed by different regulations and compliances, which can act as restraints for the managed services market.

Cloud Managed Services Market Ecosystem

Cloud Managed Services Market Size, and Share

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Based on service type, communication & collaboration services to grow at a higher CAGR during the forecast period

Communication & collaboration involves a variety of communication tools, such as voice, IP telephony calling, instant messaging, desktop sharing, telepresence, and web conferencing, audio conferencing, and video conferencing, that are required to interact together in a virtually seamless way. This report classifies the managed communication & collaboration services segment into managed voice over internet protocol (VoIP), managed email services, and managed unified communication as a service (UCaaS).

Based on organization size, the large enterprises to be a larger contributor to the  cloud managed services market growth during the forecast period

Organizations with more than 1,000 employees are termed large enterprises. These enterprises constantly focus on improving customer experiences by innovating products and services. Cloud managed services offer an end-to-end hosting solution that ensures consistent delivery of services to customers. Cloud managed service providers offer robust infrastructure and support digital transformation to meet the growing business requirements of an enterprise. Affordability of resources and high economies of scale are supporting the adoption of cloud managed services among large enterprises.

Based on vertical, retail & consumer goods to grow at a higher CAGR during the forecast period.

The retail industry has to deal with a growing number of customers and increasing demand for goods and services. Cloud managed services can help retailers to reduce infrastructure, storage costs, and computing costs, and offer real time access to operational and inventory data. The retail sector is one of the fastest-growing due to the rising consumer purchasing power. The growing trends in mobile data consumption and the increased usage of smartphones and tablets worldwide have paved the way for greater demand for mobility solutions in the retail industry. Security services have also become essential for retail organizations to protect their IT environments and customer-sensitive data. Hence, there are ample opportunities for MSPs in the retail sector.

Asia Pacific to grow at the highest CAGR during the forecast period.

 ICT applications are key elements for socio-economic development in the region, and it boasts significant expertise in the ICT field. Asia Pacific Telecommunity is an international organization that is making efforts to bring ICT and telecommunications facilities to people at affordable prices and address issues related to increasing efficiency, improving productivity and bridging the digital divide within countries in the region. The growth in 5G infrastructure is likely to boost the adoption of cloud services in the region. According to GSMA, by 2025 there will be 400 million 5G connections across the region. 5G’s ability to support next generation offerings such as cloud services, AI, IoT and edge computing, will drive digital economic growth and innovation within the region.

Cloud Managed Services Market Size, and Share

Key Market Players

The cloud managed services market is dominated by companies such as IBM (US), Ericsson (Sweden), Cisco (US), Fujitsu (Japan), Accenture (Ireland), AWS (US), NTT DATA (Japan); Infosys (India); HPE (US); NEC (Japan), Atos (France); TCS (India), Wipro (India), Datacom (New Zealand), AT&T (US), HCL Technologies (India), CDW Corporation (US), Huawei (China) and Nokia (Finland). These vendors have a large customer base and strong geographic presence with distribution channels globally to drive business revenue and growth.

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Scope of the Report

Report Metrics

Details

Market size available for years

2022-2027

Base year considered

2021

Forecast period

2022-2027

Forecast units

Value (USD Million/Billion)

Segments covered

Cloud Managed Services Market by Service Type (Managed Business, Managed Network, Managed Security, Managed Infrastructure, Managed Communication & Collaboration, Managed Mobility), Organization Size, Vertical (BFSI, Telecom, Retail & Consumer Goods, IT), and Region-Global Forecast to 2027

Regions covered

North America, Europe, Asia Pacific, Middle East & Africa, and Latin America

Companies covered

IBM (US), Ericsson (Sweden), Cisco (US), Fujitsu (Japan), Accenture (Ireland), AWS (US), NTT DATA (Japan), Infosys (India), HPE (US), NEC (Japan), Atos (France), TCS (India), Wipro (India), Datacom (New Zealand), AT&T (US), HCL Technologies (India), CDW Corporation (US), Huawei (China), Nokia (Finland), Rackspace (US), Connectria (US), DLT Solutions (US), Softchoice (Canada), Cloudnexa (US), Bespin Global (South Korea), Cloudticity(US), 2nd Watch(US), iSmile Technologies(US), Cloud4C (Singapore), Mission Cloud Services (US), and CloudNow (India)

This research report categorizes the cloud managed services market to forecast revenue and analyze trends in each of the following submarkets:

Based on Service Type:
Based on the Managed Security Services:
  • Managed Identity & Access Management
  • Managed Antivirus/Anti-Malware
  • Managed Firewall
  • Managed Risk & Compliance Management
  • Managed Vulnerability Management
  • Managed Security Information & Event Management
  • Managed Intrusion Detection System/Intrusion Prevention System
  • Managed Data Loss Prevention
  • Other Managed Security Services
Based on the Managed Network Services:
  • Managed Network Provisioning
  • Managed Network Monitoring & Management
Based on the Managed Infrastructure Services:
  • Storage Management
  • Server Management
  • Managed Print Services
Based on the Managed Communication & Collaboration Services:
  • Managed Voice Over Internet Protocol
  • Managed Unified Communication as a Service
Based on the Managed Mobility Services:
  • Device Management Services
  • Application Management Services
Based on the Managed Business Services:
  • Business Process Services
  • Continuity & Disaster Recovery Services
  • Other Managed Business Services
Based on the organization size:
  • SMEs
  • Large Enterprises
Based on verticals:
  • BFSI
  • Telecom
  • IT
  • Government & Public Sector
  • Healthcare & Life Sciences
  • Retail & Consumer Goods
  • Manufacturing
  • Energy & Utilities
  • Other Verticals
Based on regions:
  • North America
    • US
    • Canada
  • Europe
    • UK
    • Germany
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • Rest of APAC
  • Middle East & Africa
    • KSA
    • Rest of Middle East & Africa
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America

Recent Developments

  • In August 2022, SkyMax signed a memorandum of understanding with Ericsson to create a partnership to build the next generation of the 5G broadband network, including digital services delivery platform, across Sub-Saharan Africa
  • In June 2022, Cisco launched new cloud management capabilities that provide a unified experience across the Cisco Meraki, Cisco Catalyst and Cisco Nexus portfolios, and a new Cisco ThousandEyes product to proactively forecast and optimize WAN performance. These innovations highlight Cisco’s strategy to provide customers with the agility, resiliency, and productivity that their businesses need to thrive in the face of unpredictability through the power of cloud-managed platforms.
  • In October 2021, IBM and Deloitte announced the launch of DAPPER, an AI-enabled managed analytics solution to help organizations accelerate the adoption of hybrid cloud and AI. Its end-to-end capabilities ensure that the insights on data are provided through a secured, simple-to-consume managed service offering.
  • In March 2020, Fujitsu launched Fujitsu Cloud Service for OSS enables the construction and delivery of information systems that handle highly confidential information with secure and flexible operations, traditionally delivered through on-premises or in the cloud. This is introduced to support the Japanese government. Fujitsu's government cloud meets the security standards unique to government agencies in Japan.

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TABLE OF CONTENTS

1 INTRODUCTION (Page No. - 27)
    1.1 STUDY OBJECTIVES
    1.2 MARKET DEFINITION
           1.2.1 INCLUSIONS AND EXCLUSIONS
    1.3 MARKET SCOPE
           1.3.1 MARKET SEGMENTATION
           1.3.2 REGIONS COVERED
           1.3.3 YEARS CONSIDERED
    1.4 CURRENCY
           TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2018–2021
    1.5 STAKEHOLDERS
    1.6 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY (Page No. - 33)
    2.1 RESEARCH DATA
           FIGURE 1 CLOUD MANAGED SERVICES MARKET: RESEARCH DESIGN
           2.1.1 SECONDARY DATA
           2.1.2 PRIMARY DATA
                    2.1.2.1 Breakup of primary interviews
                               FIGURE 2 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
                               TABLE 2 PRIMARY RESPONDENTS: MARKET
                    2.1.2.2 Key industry insights
    2.2 DATA TRIANGULATION
    2.3 MARKET SIZE ESTIMATION
           FIGURE 3 CLOUD MANAGED SERVICES MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
           FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY SIDE): REVENUE OF CLOUD MANAGED SERVICES FROM VENDORS
           FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY – BOTTOM-UP APPROACH (SUPPLY SIDE): COLLECTIVE REVENUE OF CLOUD MANAGED SERVICE VENDORS
           FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY (SUPPLY SIDE): CAGR PROJECTIONS FROM SUPPLY SIDE
           FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY ? BOTTOM-UP APPROACH: REVENUE GENERATED BY CLOUD MANAGED SERVICE VENDORS FROM EACH SERVICE TYPE
           FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY–APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM DIFFERENT SERVICE TYPES
    2.4 MARKET FORECAST
           TABLE 3 FACTOR ANALYSIS
    2.5 RESEARCH ASSUMPTIONS
    2.6 LIMITATIONS

3 EXECUTIVE SUMMARY (Page No. - 47)
    FIGURE 9 GLOBAL CLOUD MANAGED SERVICES MARKET, 2019–2027 (USD MILLION)
    FIGURE 10 FASTEST-GROWING SEGMENTS IN MARKET, 2022–2027
    FIGURE 11 MANAGED INFRASTRUCTURE SERVICES SEGMENT TO HOLD LARGEST MARKET SIZE DURING FORECAST PERIOD
    FIGURE 12 LARGE ENTERPRISES SEGMENT TO HOLD LARGER MARKET SIZE DURING FORECAST PERIOD
    FIGURE 13 TOP VERTICALS IN MARKET
    FIGURE 14 MARKET: REGIONAL SNAPSHOT

4 PREMIUM INSIGHTS (Page No. - 53)
    4.1 OVERVIEW OF CLOUD MANAGED SERVICES MARKET
           FIGURE 15 NEED TO FOCUS ON CORE BUSINESS AND INCREASING RETURN ON INVESTMENT TO DRIVE ADOPTION OF CLOUD MANAGED SERVICES
    4.2 MARKET, BY SERVICE TYPE, 2022 VS. 2027
           FIGURE 16 MANAGED INFRASTRUCTURE SERVICES SEGMENT TO HOLD LARGER MARKET SHARE DURING FORECAST PERIOD
    4.3 MARKET, BY ORGANIZATION SIZE, 2022 VS. 2027
           FIGURE 17 LARGE ENTERPRISES SEGMENT TO HOLD LARGER MARKET SHARE DURING FORECAST PERIOD
    4.4 MARKET, BY VERTICAL, 2022 VS. 2027
           FIGURE 18 BFSI SEGMENT TO HOLD LARGEST MARKET SHARE DURING FORECAST PERIOD
    4.5 MARKET: REGIONAL SCENARIO, 2022–2027
           FIGURE 19 ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN NEXT FIVE YEARS

5 MARKET OVERVIEW AND INDUSTRY TRENDS (Page No. - 56)
    5.1 INTRODUCTION
    5.2 MARKET DYNAMICS
           FIGURE 20 MARKET DYNAMICS: CLOUD MANAGED SERVICES MARKET
           5.2.1 DRIVERS
                    5.2.1.1 Increased cloud adoption during COVID-19 pandemic
                               FIGURE 21 YEAR-ON-YEAR SPENDING OF OVER USD 1.2 MILLION FOR SMALL AND MEDIUM-SIZED BUSINESSES
                    5.2.1.2 Growing demand for cloud managed services among enterprises
                               FIGURE 22 BENEFITS OF CLOUD SERVICE PROVIDERS
                    5.2.1.3 Inadequate cloud expertise among IT professionals
           5.2.2 RESTRAINTS
                    5.2.2.1 Lack of infrastructure in developing and underdeveloped economies
                               FIGURE 23 STATE OF MOBILE INTERNET CONNECTIVITY, BY REGION, 2020
                    5.2.2.2 Data security and privacy concerns
           5.2.3 OPPORTUNITIES
                    5.2.3.1 Increasing adoption of cloud managed services by SMEs
                    5.2.3.2 Growth in Anything-as-a-Service technologies
           5.2.4 CHALLENGES
                    5.2.4.1 Increase in regulations and compliances
                    5.2.4.2 Integration with third-party applications
    5.3 CASE STUDY ANALYSIS
           5.3.1 CASE STUDY 1: ERICSSON HELPS NEWPORT UTILITIES BRING HIGH-SPEED BROADBAND TO RURAL COMMUNITIES
           5.3.2 CASE STUDY 2: INFOSYS CLOUD MANAGED SERVICES INCREASE GLOBAL FOOTPRINT OF RETAIL ENTERPRISE
           5.3.3 CASE STUDY 3: AWS MANAGED SERVICES HELP FIELDCORE DRIVE INNOVATION IN BUSINESS OPERATIONS
           5.3.4 CASE STUDY 4: COGNIZANT CLOUD SERVICES FACILITATE DIGITAL TRANSFORMATION FOR OXFORD UNIVERSITY PRESS
    5.4 IMPACT OF COVID-19 ON MARKET DYNAMICS
           5.4.1 DRIVERS AND OPPORTUNITIES
           5.4.2 RESTRAINTS AND CHALLENGES
    5.5 SUPPLY CHAIN ANALYSIS
           FIGURE 24 CLOUD MANAGED SERVICES MARKET: SUPPLY CHAIN
    5.6 ECOSYSTEM
           FIGURE 25 MARKET: ECOSYSTEM
    5.7 TECHNOLOGICAL ANALYSIS
           5.7.1 BIG DATA AND ANALYTICS
           5.7.2 ARTIFICIAL INTELLIGENCE
           5.7.3 MACHINE LEARNING
    5.8 PRICING ANALYSIS
           TABLE 4 PRICING ANALYSIS OF VENDORS IN MARKET: FILECLOUD
           TABLE 5 PRICING ANALYSIS OF VENDORS IN MARKET: EARLYDOG
    5.9 PATENT ANALYSIS
           FIGURE 26 NUMBER OF PATENTS PUBLISHED, 2012–2022
           FIGURE 27 TOP FIVE PATENT OWNERS (GLOBAL)
           TABLE 6 TOP TEN PATENT APPLICANTS (UNITED STATES)
           TABLE 7 CLOUD MANAGED SERVICES MARKET: PATENTS
    5.10 PORTER’S FIVE FORCES ANALYSIS
           FIGURE 28 MARKET: PORTER’S FIVE FORCES ANALYSIS
           TABLE 8 MARKET: PORTER’S FIVE FORCES ANALYSIS
           5.10.1 DEGREE OF COMPETITION
           5.10.2 BARGAINING POWER OF SUPPLIERS
           5.10.3 BARGAINING POWER OF BUYERS
           5.10.4 THREAT OF NEW ENTRANTS
           5.10.5 THREAT OF SUBSTITUTES
    5.11 KEY CONFERENCES AND EVENTS, 2022-2023
                    TABLE 9 CLOUD MANAGED SERVICES MARKET: KEY CONFERENCES AND EVENTS
    5.12 TARIFF AND REGULATORY LANDSCAPE
           5.12.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 10 NORTH AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 11 EUROPE: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 12 ASIA PACIFIC: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 13 REST OF WORLD: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
           5.12.2 REGULATIONS
    5.13 TRENDS/DISRUPTIONS IMPACTING BUYERS
                    FIGURE 29 MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS
    5.14 KEY STAKEHOLDERS & BUYING CRITERIA
           5.14.1 KEY STAKEHOLDERS IN BUYING PROCESS
                    FIGURE 30 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS
                    TABLE 14 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS (%)
           5.14.2 BUYING CRITERIA
                    FIGURE 31 KEY BUYING CRITERIA FOR END USERS
                    TABLE 15 KEY BUYING CRITERIA FOR END USERS

6 CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE (Page No. - 78)
    6.1 INTRODUCTION
           6.1.1 SERVICE TYPE: MARKET DRIVERS
           6.1.2 SERVICE TYPE: COVID-19 IMPACT
                    FIGURE 32 MANAGED COMMUNICATION & COLLABORATION SERVICES SEGMENT EXPECTED TO RECORD HIGHEST CAGR DURING FORECAST PERIOD
                    TABLE 16 MARKET SIZE, BY SERVICE TYPE, 2018–2021 (USD MILLION)
                    TABLE 17 MARKET SIZE, BY SERVICE TYPE, 2022–2027 (USD MILLION)
    6.2 MANAGED SECURITY SERVICES
           6.2.1 GROWING NEED FOR THREAT MANAGEMENT AND DATA PROTECTION
                    FIGURE 33 MANAGED IDENTITY & ACCESS MANAGEMENT SEGMENT TO RECORD HIGHEST CAGR DURING FORECAST PERIOD
                    TABLE 18 MARKET SIZE, BY MANAGED SECURITY SERVICE, 2018–2021 (USD MILLION)
                    TABLE 19 MARKET SIZE, BY MANAGED SECURITY SERVICE, 2022–2027 (USD MILLION)
                    6.2.1.1 Managed Identity & Access Management
                               TABLE 20 MANAGED IDENTITY & ACCESS MANAGEMENT: CLOUD MANAGED SERVICES MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 21 MANAGED IDENTITY & ACCESS MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.2.1.2 Managed Antivirus/Anti-malware
                               TABLE 22 MANAGED ANTIVIRUS/ANTI-MALWARE: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 23 MANAGED ANTIVIRUS/ANTI-MALWARE: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.2.1.3 Managed Firewall
                               TABLE 24 MANAGED FIREWALL: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 25 MANAGED FIREWALL: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.2.1.4 Managed Risk & Compliance Management
                               TABLE 26 MANAGED RISK & COMPLIANCE MANAGEMENT: CLOUD MANAGED SERVICES MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 27 MANAGED RISK & COMPLIANCE MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.2.1.5 Managed Vulnerability Management
                               TABLE 28 MANAGED VULNERABILITY MANAGEMENT: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 29 MANAGED VULNERABILITY MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.2.1.6 Managed Security Information & Event Management
                               TABLE 30 MANAGED SECURITY INFORMATION & EVENT MANAGEMENT: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 31 MANAGED SECURITY INFORMATION & EVENT MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.2.1.7 Managed Intrusion Detection System/Intrusion Prevention System
                               TABLE 32 MANAGED INTRUSION DETECTION SYSTEM/INTRUSION PREVENTION SYSTEM: CLOUD MANAGED SERVICES MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 33 MANAGED INTRUSION DETECTION SYSTEM/INTRUSION PREVENTION SYSTEM: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.2.1.8 Managed Data Loss Prevention
                               TABLE 34 MANAGED DATA LOSS PREVENTION: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 35 MANAGED DATA LOSS PREVENTION: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.2.1.9 Other Managed Security Services
                               TABLE 36 OTHER MANAGED SECURITY SERVICES: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 37 OTHER MANAGED SECURITY SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)
    6.3 MANAGED NETWORK SERVICES
           6.3.1 NEED TO OPTIMIZE NETWORK PERFORMANCE TO MEET INDUSTRY STANDARDS
                    FIGURE 34 MANAGED NETWORK MONITORING & MANAGEMENT SEGMENT TO RECORD HIGHER CAGR DURING FORECAST PERIOD
                    TABLE 38 CLOUD MANAGED SERVICES MARKET, BY MANAGED NETWORK SERVICES, 2018–2021 (USD MILLION)
                    TABLE 39 MARKET, BY MANAGED NETWORK SERVICES, 2022–2027 (USD MILLION)
           6.3.2 MANAGED NETWORK PROVISIONING
                    TABLE 40 MANAGED NETWORK PROVISIONING: MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 41 MANAGED NETWORK PROVISIONING: MARKET, BY REGION, 2022–2027 (USD MILLION)
           6.3.3 MANAGED NETWORK MONITORING & MANAGEMENT
                    TABLE 42 MANAGED NETWORK MONITORING & MANAGEMENT: MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 43 MANAGED NETWORK MONITORING & MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
    6.4 MANAGED INFRASTRUCTURE SERVICES
           6.4.1 GROWTH IN DIGITAL TECHNOLOGIES TO BUILD NEW BUSINESS MODELS
                    FIGURE 35 SERVER MANAGEMENT SERVICES SEGMENT TO RECORD HIGHEST CAGR DURING FORECAST PERIOD
                    TABLE 44 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICES, 2018–2021 (USD MILLION)
                    TABLE 45 MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICES, 2022–2027 (USD MILLION)
                    TABLE 46 MANAGED INFRASTRUCTURE SERVICES: MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 47 MANAGED INFRASTRUCTURE SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.4.1.1 Storage Management
                               TABLE 48 STORAGE MANAGEMENT: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 49 STORAGE MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.4.1.2 Server Management
                               TABLE 50 SERVER MANAGEMENT: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 51 SERVER MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.4.1.3 Managed Print Services
                               TABLE 52 MANAGED PRINT SERVICES: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 53 MANAGED PRINT SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)
    6.5 MANAGED COMMUNICATION & COLLABORATION SERVICES
           6.5.1 NEED FOR INTERCONNECTED SYSTEMS TO SUPPORT COLLABORATIVE WORKING
                    FIGURE 36 MANAGED UNIFIED COMMUNICATION AS A SERVICE SEGMENT TO RECORD HIGHER CAGR DURING FORECAST PERIOD
                    TABLE 54 CLOUD MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES, 2018–2021 (USD MILLION)
                    TABLE 55 MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES, 2022–2027 (USD MILLION)
                    6.5.1.1 Managed Voice Over Internet Protocol
                               TABLE 56 MANAGED VOICE OVER INTERNET PROTOCOL: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 57 MANAGED VOICE OVER INTERNET PROTOCOL: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.5.1.2 Managed Unified Communication as a Service
                               TABLE 58 MANAGED UNIFIED COMMUNICATION AS A SERVICE: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 59 MANAGED UNIFIED COMMUNICATION AS A SERVICE: MARKET, BY REGION, 2022–2027 (USD MILLION)
    6.6 MANAGED MOBILITY SERVICES
           6.6.1 GROWING ADOPTION OF MOBILE DEVICES TO ENHANCE BUSINESS PRODUCTIVITY
                    FIGURE 37 APPLICATION MANAGEMENT SERVICES TO RECORD HIGHER CAGR DURING FORECAST PERIOD
                    TABLE 60 CLOUD MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2018–2021 (USD MILLION)
                    TABLE 61 MARKET, BY MANAGED MOBILITY SERVICES, 2022–2027 (USD MILLION)
                    6.6.1.1 Device Management Services
                               TABLE 62 DEVICE MANAGEMENT SERVICES: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 63 DEVICE MANAGEMENT SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.6.1.2 Application Management Services
                               TABLE 64 APPLICATION MANAGEMENT SERVICES: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 65 APPLICATION MANAGEMENT SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)
    6.7 MANAGED BUSINESS SERVICES
           6.7.1 NEED TO IMPROVE EFFICIENCY AND EFFECTIVENESS OF BUSINESS OPERATIONS
                    FIGURE 38 CONTINUITY & DISASTER RECOVERY SERVICES TO RECORD HIGHEST CAGR DURING FORECAST PERIOD
                    TABLE 66 CLOUD MANAGED SERVICES MARKET, BY MANAGED BUSINESS SERVICES, 2018–2021 (USD MILLION)
                    TABLE 67 MARKET, BY MANAGED BUSINESS SERVICES, 2022–2027 (USD MILLION)
                    6.7.1.1 Business Process Services
                               TABLE 68 BUSINESS PROCESS SERVICES: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 69 BUSINESS PROCESS SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.7.1.2 Continuity & Disaster Recovery Services
                               TABLE 70 CONTINUITY & DISASTER RECOVERY SERVICES: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 71 CONTINUITY & DISASTER RECOVERY SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)
                    6.7.1.3 Other Managed Business Services
                               TABLE 72 OTHER MANAGED BUSINESS SERVICES: MARKET, BY REGION, 2018–2021 (USD MILLION)
                               TABLE 73 OTHER MANAGED BUSINESS SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)

7 CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE (Page No. - 113)
    7.1 INTRODUCTION
           7.1.1 ORGANIZATION SIZE: MARKET DRIVERS
           7.1.2 ORGANIZATION SIZE: COVID-19 IMPACT
                    TABLE 74 MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                    TABLE 75 MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
    7.2 LARGE ENTERPRISES
           7.2.1 GROWING NEED TO DIGITALIZE AND UPGRADE BUSINESS PROCESSES
                    TABLE 76 LARGE ENTERPRISES: MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 77 LARGE ENTERPRISES: MARKET, BY REGION, 2022–2027 (USD MILLION)
    7.3 SMALL AND MEDIUM-SIZED ENTERPRISES
           7.3.1 INCREASING IT SPEND TO MANAGE BUSINESS OPERATIONS
                    TABLE 78 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 79 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET, BY REGION, 2022–2027 (USD MILLION)

8 CLOUD MANAGED SERVICES MARKET, BY VERTICAL (Page No. - 118)
    8.1 INTRODUCTION
           8.1.1 VERTICAL: MARKET DRIVERS
           8.1.2 VERTICAL: COVID-19 IMPACT
                    TABLE 80 MARKET, BY VERTICAL, 2018–2021 (USD MILLION)
                    TABLE 81 MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
    8.2 BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI)
           8.2.1 RISING NEED FOR DIGITAL TRANSFORMATION AND IMPROVED CUSTOMER EXPERIENCE
                    TABLE 82 BFSI: MARKET SIZE, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 83 BFSI: MARKET SIZE, BY REGION, 2022–2027 (USD MILLION)
    8.3 TELECOM
           8.3.1 DEMAND FOR TECHNOLOGICAL INNOVATION TO PROVIDE PERSONALIZED SERVICES
                    TABLE 84 TELECOM: CLOUD MANAGED SERVICES MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 85 TELECOM: MARKET, BY REGION, 2022–2027 (USD MILLION)
    8.4 INFORMATION TECHNOLOGY
           8.4.1 NEED FOR COMPETITIVE SOLUTIONS TO INCREASE MARKET PRESENCE
                    TABLE 86 INFORMATION TECHNOLOGY: MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 87 INFORMATION TECHNOLOGY: MARKET, BY REGION, 2022–2027 (USD MILLION)
    8.5 GOVERNMENT & PUBLIC SECTOR
           8.5.1 RISING REQUIREMENT FOR TRANSFORMATION OF PUBLIC SECTOR INFRASTRUCTURE
                    TABLE 88 GOVERNMENT & PUBLIC SECTOR: MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 89 GOVERNMENT & PUBLIC SECTOR: MARKET, BY REGION, 2022–2027 (USD MILLION)
    8.6 HEALTHCARE & LIFE SCIENCES
           8.6.1 USE OF CLOUD COMPUTING TO MANAGE PATIENT RECORDS
                    TABLE 90 HEALTHCARE & LIFE SCIENCES: MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 91 HEALTHCARE & LIFE SCIENCES: MARKET, BY REGION, 2022–2027 (USD MILLION)
    8.7 RETAIL & CONSUMER GOODS
           8.7.1 DEMAND FOR IMPROVED END USER EXPERIENCE
                    TABLE 92 RETAIL & CONSUMER GOODS: MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 93 RETAIL & CONSUMER GOODS: MARKET, BY REGION, 2022–2027 (USD MILLION)
    8.8 MANUFACTURING
           8.8.1 GROWING USE OF CLOUD SERVICES TO MANAGE CRITICAL BUSINESS OPERATIONS
                    TABLE 94 MANUFACTURING: CLOUD MANAGED SERVICES MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 95 MANUFACTURING: MARKET, BY REGION, 2022–2027 (USD MILLION)
    8.9 ENERGY & UTILITIES
           8.9.1 INCREASING NEED TO REDUCE COMPLEXITY OF TECHNOLOGIES
                    TABLE 96 ENERGY & UTILITIES: MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 97 ENERGY & UTILITIES: MARKET, BY REGION, 2022–2027 (USD MILLION)
    8.10 OTHER VERTICALS
           TABLE 98 OTHER VERTICALS: MARKET, BY REGION, 2018–2021 (USD MILLION)
           TABLE 99 OTHER VERTICALS: MARKET, BY REGION, 2022–2027 (USD MILLION)

9 CLOUD MANAGED SERVICES MARKET, BY REGION (Page No. - 131)
    9.1 INTRODUCTION
           9.1.1 MARKET: COVID-19 IMPACT
                    FIGURE 41 NORTH AMERICA EXPECTED TO LEAD MARKET IN 2022
                    FIGURE 42 ASIA PACIFIC TO RECORD HIGHEST CAGR DURING FORECAST PERIOD
                    TABLE 100 MARKET, BY REGION, 2018–2021 (USD MILLION)
                    TABLE 101 MARKET, BY REGION, 2022–2027 (USD MILLION)
    9.2 NORTH AMERICA
           TABLE 102 NORTH AMERICA: PESTLE ANALYSIS
           9.2.1 NORTH AMERICA: MARKET DRIVERS
                    FIGURE 43 NORTH AMERICA: MARKET SNAPSHOT
                    TABLE 103 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2021 (USD MILLION)
                    TABLE 104 NORTH AMERICA: MARKET, BY SERVICE TYPE, 2022–2027 (USD MILLION)
                    TABLE 105 NORTH AMERICA: MARKET, BY MANAGED SECURITY SERVICES, 2018–2021 (USD MILLION)
                    TABLE 106 NORTH AMERICA: MARKET, BY MANAGED SECURITY SERVICES, 2022–2027 (USD MILLION)
                    TABLE 107 NORTH AMERICA: MARKET, BY MANAGED NETWORK SERVICES, 2018–2021 (USD MILLION)
                    TABLE 108 NORTH AMERICA: MARKET, BY MANAGED NETWORK SERVICES, 2022–2027 (USD MILLION)
                    TABLE 109 NORTH AMERICA: MARKET, BY MANAGED INFRASTRUCTURE SERVICES, 2018–2021 (USD MILLION)
                    TABLE 110 NORTH AMERICA: MARKET, BY MANAGED INFRASTRUCTURE SERVICES, 2022–2027 (USD MILLION)
                    TABLE 111 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES, 2018–2021 (USD MILLION)
                    TABLE 112 NORTH AMERICA: MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES, 2022–2027 (USD MILLION)
                    TABLE 113 NORTH AMERICA: MARKET, BY MANAGED MOBILITY SERVICES, 2018–2021 (USD MILLION)
                    TABLE 114 NORTH AMERICA: MARKET, BY MANAGED MOBILITY SERVICES, 2022–2027 (USD MILLION)
                    TABLE 115 NORTH AMERICA: MARKET, BY MANAGED BUSINESS SERVICES, 2018–2021 (USD MILLION)
                    TABLE 116 NORTH AMERICA: MARKET, BY MANAGED BUSINESS SERVICES, 2022–2027 (USD MILLION)
                    TABLE 117 NORTH AMERICA: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                    TABLE 118 NORTH AMERICA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                    TABLE 119 NORTH AMERICA: MARKET, BY VERTICAL, 2018–2021 (USD MILLION)
                    TABLE 120 NORTH AMERICA: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
                    TABLE 121 NORTH AMERICA: MARKET, BY COUNTRY, 2018–2021 (USD MILLION)
                    TABLE 122 NORTH AMERICA: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
           9.2.2 US
                    9.2.2.1 Presence of cloud managed service providers to drive market growth
                               TABLE 123 US: CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                               TABLE 124 US: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
           9.2.3 CANADA
                    9.2.3.1 Technological advancements to fuel adoption of cloud managed services
                               TABLE 125 CANADA: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                               TABLE 126 CANADA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
    9.3 EUROPE
           TABLE 127 EUROPE: PESTLE ANALYSIS
           9.3.1 EUROPE: MARKET DRIVERS
                    TABLE 128 EUROPE: CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2021 (USD MILLION)
                    TABLE 129 EUROPE: MARKET, BY SERVICE TYPE, 2022–2027 (USD MILLION)
                    TABLE 130 EUROPE: MARKET, BY MANAGED SECURITY SERVICES, 2018–2021 (USD MILLION)
                    TABLE 131 EUROPE: MARKET, BY MANAGED SECURITY SERVICES, 2022–2027 (USD MILLION)
                    TABLE 132 EUROPE: MARKET, BY MANAGED NETWORK SERVICES, 2018–2021 (USD MILLION)
                    TABLE 133 EUROPE: MARKET, BY MANAGED NETWORK SERVICES, 2022–2027 (USD MILLION)
                    TABLE 134 EUROPE: MARKET, BY MANAGED INFRASTRUCTURE SERVICES, 2018–2021 (USD MILLION)
                    TABLE 135 EUROPE: MARKET, BY MANAGED INFRASTRUCTURE SERVICES, 2022–2027 (USD MILLION)
                    TABLE 136 EUROPE: MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES, 2018–2021 (USD MILLION)
                    TABLE 137 EUROPE: MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES, 2022–2027 (USD MILLION)
                    TABLE 138 EUROPE: MARKET, BY MANAGED MOBILITY SERVICES, 2018–2021 (USD MILLION)
                    TABLE 139 EUROPE: CLOUD MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2022–2027 (USD MILLION)
                    TABLE 140 EUROPE: MARKET, BY MANAGED BUSINESS SERVICES, 2018–2021 (USD MILLION)
                    TABLE 141 EUROPE: MARKET, BY MANAGED BUSINESS SERVICES, 2022–2027 (USD MILLION)
                    TABLE 142 EUROPE: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                    TABLE 143 EUROPE: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                    TABLE 144 EUROPE: MARKET, BY VERTICAL, 2018–2021 (USD MILLION)
                    TABLE 145 EUROPE: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
                    TABLE 146 EUROPE: MARKET, BY COUNTRY, 2018–2021 (USD MILLION)
                    TABLE 147 EUROPE: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
           9.3.2 UK
                    9.3.2.1 Growing adoption of cloud and AI technologies to boost demand for cloud managed services
                               TABLE 148 UK: CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                               TABLE 149 UK: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
           9.3.3 GERMANY
                    9.3.3.1 High demand for cloud managed services among startups
                               TABLE 150 GERMANY: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                               TABLE 151 GERMANY: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
           9.3.4 REST OF EUROPE
                    TABLE 152 REST OF EUROPE: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                    TABLE 153 REST OF EUROPE: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
    9.4 ASIA PACIFIC
           TABLE 154 ASIA PACIFIC: PESTLE ANALYSIS
           9.4.1 ASIA PACIFIC: MARKET DRIVERS
                    FIGURE 44 ASIA PACIFIC: MARKET SNAPSHOT
                    TABLE 155 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2021 (USD MILLION)
                    TABLE 156 ASIA PACIFIC: MARKET, BY SERVICE TYPE, 2022–2027 (USD MILLION)
                    TABLE 157 ASIA PACIFIC: MARKET, BY MANAGED SECURITY SERVICES, 2018–2021 (USD MILLION)
                    TABLE 158 ASIA PACIFIC: MARKET, BY MANAGED SECURITY SERVICES, 2022–2027 (USD MILLION)
                    TABLE 159 ASIA PACIFIC: MARKET, BY MANAGED NETWORK SERVICES, 2018–2021 (USD MILLION)
                    TABLE 160 ASIA PACIFIC: MARKET, BY MANAGED NETWORK SERVICES, 2022–2027 (USD MILLION)
                    TABLE 161 ASIA PACIFIC: MARKET, BY MANAGED INFRASTRUCTURE SERVICES, 2018–2021 (USD MILLION)
                    TABLE 162 ASIA PACIFIC: MARKET, BY MANAGED INFRASTRUCTURE SERVICES, 2022–2027 (USD MILLION)
                    TABLE 163 ASIA PACIFIC: MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES, 2018–2021 (USD MILLION)
                    TABLE 164 ASIA PACIFIC: MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES, 2022–2027 (USD MILLION)
                    TABLE 165 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2018–2021 (USD MILLION)
                    TABLE 166 ASIA PACIFIC: MARKET, BY MANAGED MOBILITY SERVICES, 2022–2027 (USD MILLION)
                    TABLE 167 ASIA PACIFIC: MARKET, BY MANAGED BUSINESS SERVICES, 2018–2021 (USD MILLION)
                    TABLE 168 ASIA PACIFIC: MARKET, BY MANAGED BUSINESS SERVICES, 2022–2027 (USD MILLION)
                    TABLE 169 ASIA PACIFIC: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                    TABLE 170 ASIA PACIFIC: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                    TABLE 171 ASIA PACIFIC: MARKET, BY VERTICAL, 2018–2021 (USD MILLION)
                    TABLE 172 ASIA PACIFIC: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
                    TABLE 173 ASIA PACIFIC: MARKET, BY COUNTRY, 2018–2021 (USD MILLION)
                    TABLE 174 ASIA PACIFIC: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
           9.4.2 CHINA
                    9.4.2.1 Rising need across organizations to secure data on cloud platforms
                               TABLE 175 CHINA: CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                               TABLE 176 CHINA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
           9.4.3 JAPAN
                    9.4.3.1 Migration to cloud by enterprises expected to boost market
                               TABLE 177 JAPAN: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                               TABLE 178 JAPAN: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
           9.4.4 REST OF ASIA PACIFIC
                    TABLE 179 REST OF ASIA PACIFIC: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                    TABLE 180 REST OF ASIA PACIFIC: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
    9.5 MIDDLE EAST & AFRICA
           TABLE 181 MIDDLE EAST & AFRICA: PESTLE ANALYSIS
           9.5.1 MIDDLE EAST & AFRICA: CLOUD MANAGED SERVICES MARKET DRIVERS
                    TABLE 182 MIDDLE EAST & AFRICA: CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2021 (USD MILLION)
                    TABLE 183 MIDDLE EAST & AFRICA: MARKET, BY SERVICE TYPE, 2022–2027 (USD MILLION)
                    TABLE 184 MIDDLE EAST & AFRICA: MARKET, BY MANAGED SECURITY SERVICES, 2018–2021 (USD MILLION)
                    TABLE 185 MIDDLE EAST & AFRICA: MARKET, BY MANAGED SECURITY SERVICES, 2022–2027 (USD MILLION)
                    TABLE 186 MIDDLE EAST & AFRICA: MARKET, BY MANAGED NETWORK SERVICES, 2018–2021 (USD MILLION)
                    TABLE 187 MIDDLE EAST & AFRICA: MARKET, BY MANAGED NETWORK SERVICES, 2022–2027 (USD MILLION)
                    TABLE 188 MIDDLE EAST & AFRICA: MARKET, BY MANAGED INFRASTRUCTURE SERVICES, 2018–2021 (USD MILLION)
                    TABLE 189 MIDDLE EAST & AFRICA: MARKET, BY MANAGED INFRASTRUCTURE SERVICES, 2022–2027 (USD MILLION)
                    TABLE 190 MIDDLE EAST & AFRICA: MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES, 2018–2021 (USD MILLION)
                    TABLE 191 MIDDLE EAST & AFRICA: MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES, 2022–2027 (USD MILLION)
                    TABLE 192 MIDDLE EAST & AFRICA: MARKET, BY MANAGED MOBILITY SERVICES, 2018–2021 (USD MILLION)
                    TABLE 193 MIDDLE EAST & AFRICA: CLOUD MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2022–2027 (USD MILLION)
                    TABLE 194 MIDDLE EAST & AFRICA: MARKET, BY MANAGED BUSINESS SERVICES, 2018–2021 (USD MILLION)
                    TABLE 195 MIDDLE EAST & AFRICA: MARKET, BY MANAGED BUSINESS SERVICES, 2022–2027 (USD MILLION)
                    TABLE 196 MIDDLE EAST & AFRICA: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                    TABLE 197 MIDDLE EAST & AFRICA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                    TABLE 198 MIDDLE EAST & AFRICA: MARKET, BY VERTICAL, 2018–2021 (USD MILLION)
                    TABLE 199 MIDDLE EAST & AFRICA: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
                    TABLE 200 MIDDLE EAST & AFRICA: MARKET, BY COUNTRY, 2018–2021 (USD MILLION)
                    TABLE 201 MIDDLE EAST & AFRICA: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
           9.5.2 KSA
                    9.5.2.1 Government initiatives expected to boost market
                               TABLE 202 KSA: CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                               TABLE 203 KSA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
           9.5.3 REST OF MIDDLE EAST & AFRICA
                    TABLE 204 REST OF MIDDLE EAST & AFRICA: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                    TABLE 205 REST OF MIDDLE EAST & AFRICA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
    9.6 LATIN AMERICA
           TABLE 206 LATIN AMERICA: PESTLE ANALYSIS
           9.6.1 LATIN AMERICA: MARKET DRIVERS
                    TABLE 207 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2021 (USD MILLION)
                    TABLE 208 LATIN AMERICA: MARKET, BY SERVICE TYPE, 2022–2027 (USD MILLION)
                    TABLE 209 LATIN AMERICA: MARKET, BY MANAGED SECURITY SERVICES, 2018–2021 (USD MILLION)
                    TABLE 210 LATIN AMERICA: MARKET, BY MANAGED SECURITY SERVICES, 2022–2027 (USD MILLION)
                    TABLE 211 LATIN AMERICA: MARKET, BY MANAGED NETWORK SERVICES, 2018–2021 (USD MILLION)
                    TABLE 212 LATIN AMERICA: MARKET, BY MANAGED NETWORK SERVICES, 2022–2027 (USD MILLION)
                    TABLE 213 LATIN AMERICA: MARKET, BY MANAGED INFRASTRUCTURE SERVICES, 2018–2021 (USD MILLION)
                    TABLE 214 LATIN AMERICA: MARKET, BY MANAGED INFRASTRUCTURE SERVICES, 2022–2027 (USD MILLION)
                    TABLE 215 LATIN AMERICA: MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES, 2018–2021 (USD MILLION)
                    TABLE 216 LATIN AMERICA: MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES, 2022–2027 (USD MILLION)
                    TABLE 217 LATIN AMERICA: MARKET, BY MANAGED MOBILITY SERVICES, 2018–2021 (USD MILLION)
                    TABLE 218 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2022–2027 (USD MILLION)
                    TABLE 219 LATIN AMERICA: MARKET, BY MANAGED BUSINESS SERVICES, 2018–2021 (USD MILLION)
                    TABLE 220 LATIN AMERICA: MARKET, BY MANAGED BUSINESS SERVICES, 2022–2027 (USD MILLION)
                    TABLE 221 LATIN AMERICA: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                    TABLE 222 LATIN AMERICA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                    TABLE 223 LATIN AMERICA: MARKET, BY VERTICAL, 2018–2021 (USD MILLION)
                    TABLE 224 LATIN AMERICA: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
                    TABLE 225 LATIN AMERICA: MARKET, BY COUNTRY, 2018–2021 (USD MILLION)
                    TABLE 226 LATIN AMERICA: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
           9.6.2 BRAZIL
                    9.6.2.1 Expanding cloud computing market to drive spending on cloud managed services
                               TABLE 227 BRAZIL: CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                               TABLE 228 BRAZIL: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
           9.6.3 MEXICO
                    9.6.3.1 Expansion plans of global cloud managed service vendors to drive market
                               TABLE 229 MEXICO: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                               TABLE 230 MEXICO: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
           9.6.4 REST OF LATIN AMERICA
                    TABLE 231 REST OF LATIN AMERICA: MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
                    TABLE 232 REST OF LATIN AMERICA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)

10 COMPETITIVE LANDSCAPE (Page No. - 193)
     10.1 OVERVIEW
     10.2 MARKET EVALUATION FRAMEWORK
               FIGURE 45 MARKET EVALUATION FRAMEWORK, 2020–2022
     10.3 STRATEGIES ADOPTED BY KEY PLAYERS/RIGHT TO WIN
               TABLE 233 OVERVIEW OF STRATEGIES ADOPTED BY KEY CLOUD MANAGED SERVICE VENDORS
     10.4 REVENUE ANALYSIS
               FIGURE 46 HISTORICAL THREE-YEAR REVENUE ANALYSIS OF LEADING PLAYERS, 2019–2021 (USD MILLION)
     10.5 MARKET SHARE ANALYSIS
               FIGURE 47 CLOUD MANAGED SERVICES MARKET: MARKET SHARE ANALYSIS, 2021
               TABLE 234 MARKET: DEGREE OF COMPETITION
     10.6 COMPANY EVALUATION QUADRANT
               TABLE 235 COMPANY EVALUATION QUADRANT: CRITERIA
             10.6.1 STARS
             10.6.2 EMERGING LEADERS
             10.6.3 PERVASIVE PLAYERS
             10.6.4 PARTICIPANTS
                       FIGURE 48 MARKET, KEY COMPANY EVALUATION QUADRANT, 2022
             10.6.5 COMPANY PRODUCT FOOTPRINT ANALYSIS
                       TABLE 236 COMPANY PRODUCT FOOTPRINT
                       TABLE 237 COMPANY SERVICE TYPE FOOTPRINT
                       TABLE 238 COMPANY VERTICAL FOOTPRINT
                       TABLE 239 COMPANY REGION FOOTPRINT
     10.7 RANKING OF KEY PLAYERS
               FIGURE 49 RANKING OF KEY PLAYERS IN CLOUD MANAGED SERVICES MARKET, 2021
     10.8 STARTUP/SME EVALUATION MATRIX
               FIGURE 50 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE
             10.8.1 PROGRESSIVE COMPANIES
             10.8.2 RESPONSIVE COMPANIES
             10.8.3 DYNAMIC COMPANIES
             10.8.4 STARTING BLOCKS
                       FIGURE 51 MARKET (GLOBAL) STARTUP/SME COMPANY EVALUATION QUADRANT, 2022
             10.8.5 COMPETITIVE BENCHMARKING
                       TABLE 240 CLOUD MANAGED SERVICES MARKET: KEY STARTUPS/SMES
                       TABLE 241 SME PRODUCT FOOTPRINT
                       TABLE 242 SME SERVICE TYPE FOOTPRINT
                       TABLE 243 SMES VERTICAL FOOTPRINT
                       TABLE 244 SME REGION FOOTPRINT
     10.9 KEY MARKET DEVELOPMENTS
             10.9.1 PRODUCT LAUNCHES & ENHANCEMENTS
                       TABLE 245 PRODUCT LAUNCHES & ENHANCEMENTS, 2020–2022
             10.9.2 DEALS
                       TABLE 246 DEALS, 2020–2022
             10.9.3 OTHERS
                       TABLE 247 OTHERS, 2022–2021

11 COMPANY PROFILES (Page No. - 211)
     11.1 KEY PLAYERS
             11.1.1 IBM
(Business Overview, Solutions, Products & Services, Recent Developments, MnM View)*
                       TABLE 248 IBM: BUSINESS OVERVIEW
                       FIGURE 52 IBM: COMPANY SNAPSHOT
                       TABLE 249 IBM: SERVICES OFFERED
                       TABLE 250 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 251 IBM: DEALS
             11.1.2 ERICSSON
                       TABLE 252 ERICSSON: BUSINESS OVERVIEW
                       FIGURE 53 ERICSSON: COMPANY SNAPSHOT
                       TABLE 253 ERICSSON: SERVICES OFFERED
                       TABLE 254 ERICSSON: SERVICE LAUNCHES
                       TABLE 255 ERICSSON: DEALS
             11.1.3 CISCO
                       TABLE 256 CISCO: BUSINESS OVERVIEW
                       FIGURE 54 CISCO: COMPANY SNAPSHOT
                       TABLE 257 CISCO: SERVICES OFFERED
                       TABLE 258 CISCO: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 259 CISCO: DEALS
             11.1.4 FUJITSU
                       TABLE 260 FUJITSU: BUSINESS OVERVIEW
                       FIGURE 55 FUJITSU: COMPANY SNAPSHOT
                       TABLE 261 FUJITSU: SERVICES OFFERED
                       TABLE 262 FUJITSU: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 263 FUJITSU: DEALS
             11.1.5 ACCENTURE
                       TABLE 264 ACCENTURE: BUSINESS OVERVIEW
                       FIGURE 56 ACCENTURE: COMPANY SNAPSHOT
                       TABLE 265 ACCENTURE: SERVICES OFFERED
                       TABLE 266 ACCENTURE: DEALS
             11.1.6 AWS
                       TABLE 267 AWS: BUSINESS OVERVIEW
                       FIGURE 57 AWS: COMPANY SNAPSHOT
                       TABLE 268 AWS: SERVICES OFFERED
                       TABLE 269 AWS: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 270 AWS: DEALS
                       TABLE 271 AWS: OTHERS
             11.1.7 NTT DATA
                       TABLE 272 NTT DATA: BUSINESS OVERVIEW
                       FIGURE 58 NTT DATA: COMPANY SNAPSHOT
                       TABLE 273 NTT DATA: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 274 NTT DATA: DEALS
             11.1.8 INFOSYS
                       TABLE 275 INFOSYS: BUSINESS OVERVIEW
                       FIGURE 59 INFOSYS: COMPANY SNAPSHOT
                       TABLE 276 INFOSYS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 277 INFOSYS: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 278 INFOSYS: DEALS
             11.1.9 HPE
                       TABLE 279 HPE: BUSINESS OVERVIEW
                       FIGURE 60 HPE: COMPANY SNAPSHOT
                       TABLE 280 HPE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 281 HPE: PRODUCT LAUNCHES
                       TABLE 282 HPE: DEALS
             11.1.10 NEC
                       TABLE 283 NEC: BUSINESS OVERVIEW
                       FIGURE 61 NEC: COMPANY SNAPSHOT
                       TABLE 284 NEC: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 285 NEC: DEALS
             11.1.11 ATOS
             11.1.12 TCS
             11.1.13 WIPRO
             11.1.14 DATACOM
             11.1.15 AT&T
             11.1.16 HCL TECHNOLOGIES
             11.1.17 CDW CORPORATION
             11.1.18 HUAWEI
             11.1.19 NOKIA
             11.1.20 RACKSPACE
             11.1.21 CONNECTRIA
             11.1.22 DLT SOLUTIONS
             11.1.23 SOFTCHOICE
             11.1.24 CLOUDNEXA
*Details on Business Overview, Solutions, Products & Services, Recent Developments, MnM View might not be captured in case of unlisted companies.
     11.2 SMES/STARTUPS
             11.2.1 BESPIN GLOBAL
             11.2.2 CLOUDTICITY
             11.2.3 2ND WATCH
             11.2.4 ISMILE TECHNOLOGIES
             11.2.5 CLOUD4C
             11.2.6 MISSION CLOUD SERVICES
             11.2.7 CLOUDNOW
             11.2.8 ZEDEDA
             11.2.9 HAZELCAST

12 ADJACENT MARKET (Page No. - 276)
     12.1 INTRODUCTION
             12.1.1 RELATED MARKETS
     12.2 MANAGED SERVICES MARKET
               TABLE 286 MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION)
               TABLE 287 MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION)
               TABLE 288 MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE, 2016–2020 (USD MILLION)
               TABLE 289 MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE, 2016–2020 (USD MILLION)
               TABLE 290 MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION)
               TABLE 291 MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 2016–2020 (USD MILLION)
               TABLE 292 MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION)
               TABLE 293 MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 2016–2020 (USD MILLION)
               TABLE 294 MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION)
               TABLE 295 MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE, 2016–2020 (USD MILLION)
               TABLE 296 MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION)
               TABLE 297 MANAGED INFORMATION SERVICES MARKET SIZE, BY TYPE, 2016–2020 (USD MILLION)
               TABLE 298 MANAGED INFORMATION SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION)
               TABLE 299 MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
               TABLE 300 MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
               TABLE 301 MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
               TABLE 302 MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
               TABLE 303 MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
               TABLE 304 MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
               TABLE 305 MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
               TABLE 306 MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
               TABLE 307 MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION)

13 APPENDIX (Page No. - 287)
     13.1 DISCUSSION GUIDE
     13.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
     13.3 CUSTOMIZATION OPTIONS
     13.4 RELATED REPORTS
     13.5 AUTHOR DETAILS

The study involved 4 major activities to estimate the current market size of cloud managed services market. Extensive secondary research was done to collect information on the market, the competitive market, and the parent market. The next step was to validate these findings, assumptions, and sizing with industry experts across the value chain through primary research. Both top-down and bottom-up approaches were employed to estimate the complete market size. After that, the market breakup and data triangulation procedures were used to estimate the market size of the various segments in the cloud managed services.

Secondary Research

This research study involved the use of extensive secondary sources, directories, and databases, such as D&B Hoovers, DiscoverOrg, Factiva, vendor data sheets, product demos, Cloud Computing Association (CCA), Vendor Surveys, Asia Cloud Computing Association, and The Software Alliance. All these sources were referred to for identifying and collecting information useful for this technical, market-oriented, and commercial study of the Cloud managed services market.

Primary Research

Primary sources were several industry experts from the core and related industries, preferred software providers, hardware manufacturers, distributors, service providers, technology developers, alliances, and organizations related to all the segments of the industry’s value chain. In-depth interviews were conducted with various primary respondents, including key industry participants, subject-matter experts, C-level executives of key market players, and industry consultants, to obtain and verify critical qualitative and quantitative information and assess the market’s prospects.

The following figure depicts the breakup of the primary profiles:

Cloud Managed Services Market Size, and Share

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

The bottom up and top-down approaches were utilized to estimate and validate the total cloud managed services market. They were also used extensively to estimate the size of various subsegments in the market. The research methodology used to estimate the market size includes the following:

  • The key players in the industry and markets have been identified through paid and unpaid secondary resources.
  • The industry’s supply chain and market size, in terms of value, have been determined through primary and secondary research processes.
  • All percentage shares, splits, and breakdowns have been determined using secondary sources and verified through primary sources.

Data Triangulation

After arriving at the overall market size—using the market size estimation processes as explained above—the market was split into several segments and subsegments. To complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment, the data triangulation and market breakup procedures were employed, wherever applicable. The data was triangulated by studying several factors and trends from both, the demand and supply sides, in the Cloud managed services market.

Report Objectives

  • To define, describe, and forecast the Cloud managed services market based on service type, organization size, industry verticals, and regions
  • To provide detailed information about the major factors (drivers, restraints, opportunities, and industry-specific challenges) influencing the growth of the market
  • To analyze the market with respect to individual growth trends, prospects, and contribution to the overall market
  • To analyze the impact of COVID-19 on the market
  • To forecast the market size of main regions: North America, Europe, Asia Pacific (APAC), Middle East & Africa (MEA), and Latin America
  • To analyze the opportunities in the market for stakeholders by identifying the high-growth segments of the clmarket
  • To profile the key players in the Cloud managed services market and comprehensively analyze their core competencies in each subsegment
  • To track and analyze competitive developments, such as mergers and acquisitions, new product launches, and partnerships and collaborations, in the market.

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs and on best effort basis for profiling of additional market players.

Report Code
TC 3428
Published ON
Oct, 2022
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