Enterprise Content Management Market

Enterprise Content Management Market with COVID-19 Impact by Business Function, Component (Solutions (Document Management, Record Management, eDiscovery), Services) Deployment Type, Organization Size, Vertical and Region - Global Forecast to 2026

Report Code: TC 2370 Jun, 2021, by marketsandmarkets.com

[305 Pages Report] The global enterprise content management market size is expected to grow at a Compound Annual Growth Rate (CAGR) of 9.8% during the forecast period, to reach USD 37.7 billion by 2026 from USD 23.6 billion in 2021. Key factors that are expected to drive the growth of the market are the rising demand to meet regulatory compliance standards and audit management with improved visibility and control to strengthen corporate information governance, enhance security and optimize business processes with automated workflows and streamline business processes by eliminating repetitive manual tasks. These factors are driving the demand for enterprise content management.

The ECM market is fragmented as there is presence of large number players across market. The major factors that are expected to drive the adoption of ECM software among enterprises as well as SMEs across several verticals, including BFSI, retail and consumer goods, government and public sector, healthcare and life sciences, media and entertainment, telecommunication, IT and ITeS, and manufacturing are increasing adoption of cloud and digital transformation is significantly increasing. Developing countries across APAC and MEA are expected to offer more opportunities for vendors in the market. The COVID-19 pandemic and the proliferation of remote work environments have created new complex barriers for businesses to overcome. The unprecedented outbreak of the novel virus sent many businesses scrambling to quickly find a document management solution that simplifies and streamlines their business operations. ECM solutions provide access to business-critical information regardless of location - whether that be in the office or working remotely. Organizations across different verticals are leveraging ECM solutions to increase workflow efficiency, storage, security, compliance, and simplify the flow of business information in areas such as accounts payable, accounts receivable, human resources, and contract collaboration.

Enterprise Content Management Market

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COVID-19 impact analysis on the global enterprise content management market

The impact of the COVID-19 pandemic on the market is covered throughout the report. The pandemic has had a positive impact on the enterprise content management market. The COVID-19 pandemic and the proliferation of remote work environments have created new complex barriers for businesses to overcome. The unprecedented outbreak of the novel virus sent many businesses scrambling to quickly find a document management solution that simplifies and streamlines their business operations. ECM solutions provide access to business-critical information regardless of location - whether that be in the office or working remotely. Organizations across different verticals are leveraging ECM solutions to increase workflow efficiency, storage, security, compliance, and simplify the flow of business information in areas such as accounts payable, accounts receivable, human resources, and contract collaboration.

Market Dynamics

Driver: Rising demand to meet regulatory compliance standards and audit management with improved visibility and control to strengthen corporate information governance

Audits are a daunting reality for any organization. Today businesses are making considerable modifications to their IT systems and internal processes to comply with federal regulations and mandates such as Sarbanes-Oxley Act, HIPPA mandate strict security, OSHA, and SEC.  Enterprise content management make this easier with built-in audit trails that provide access histories and transactions for each document. Government regulations require maintenance of different kinds of data and documents, and the requirements are often very complex. A good ECM will help ensure compliance with the rules, using such means as checklists, standard forms, and automatic organization. It is much easier to show auditors exactly what they need to see at the click of a button. Approval history and audit trails mean documents are highly traceable and security expectations are met. Enterprise content management is an outstanding way to better prepare organization for audits and protect it against litigation, thereby eliminating the potential for fines and penalties.

Restraint: Misapprehensions related to data security and privacy risks

Security and compliance are the primary concerns of organizations across the globe, and these organizations are reluctant to adopt new solutions that involve data handling or shifting data from one platform to another. Enterprise content management involves data collection and transmission from one channel to another. Due to the lack of proper knowledge about security frameworks and their implementation, many companies have the perception that enterprise content management solutions might lead to data breaches in their highly abstracted data sets.

Apprehensions about data security are the prime reasons for hindering the adoption of enterprise content management solutions. Users concisely refrain from using these solutions, fearing of losing their crucial master data and reference data due to data errors occurring during compilation or upgradation. Users are under the impression that the privacy of their data is at risk, and there would be no accountability for their data losses or thefts or any mitigation would not be provided. This, in reality, is a misconception, hampering enterprise content management solution adoption.

Opportunity: Rising trend of AI-Integrated ECM

Artificial Intelligence (AI) takes ECM a step further by being able to “read” the information on a document. An AI-powered ECM system can categorize, classify, analyze content and deliver information in various different forms. AI based technologies such as Machine Learning, Image Recognition, Voice Recognition and Transcription, Natural Language Processing (NLP), and Natural Language Understanding (NLU) are driving the trends for AI-Integrated ECM. It includes document processing, unstructured data processing, content management, improved search, and collaboration. According to a recent study by an ECM vendor, 80% of enterprise data is unstructured and 70% of enterprise data is in free-form text such as emails, written documents, and comments thereby driving the demand for AI-Integrated ECM.

Challenge: Lack of skilled workforce and poor management in creating user adoption process

When companies switch from paper to digital document management, some take document security to extremes. The new tools should help people be more productive and efficient without changing all the processes. The new system may make people work slightly differently, but the process should be essentially the same. If organizations change all their processes and tools at the same time, it is hard to know what causes a mistake. Therefore, once employees are used to the tools, companies should try keeping the tool constant while improving the process. Moreover, it is important to give employees additional time to learn and adapt to a new system. Ultimately, user adoption is a process that every company needs to manage and drive.

Services segment to hold a larger market size during the forecast period

The services segment for enterprise content management is expected to grow at a higher CAGR due to the need of professional and managed services for ensuring smooth functioning of ECM solutions. These services assist in building, assessing, and leveraging ECM environments to avoid time wastage and effort on a failed implementation. Enterprises need active support from skilled professionals to minimize their downtime during the pre-and post-installation of ECM solutions. These services provide the necessary support to uphold the efficiency of business processes, increase enterprise growth, and reduce unwanted operational expenses.

Cloud deployment type to hold a larger market size in 2021

The ECM market is segmented by deployment type into on-premises and cloud. The cloud segment is expected to hold a higher share of the enterprise content management market as organizations across various regions are adopting cloud for digital transformation rapidly. The on-premises model is adopted specifically by large enterprises as the budget allocation generally is high for installing ECM software products and services in companies’ equipment compared with SMEs.

Small enterprises to hold a majority of the market share during the forecast period

SMEs are defined as organizations with an employee strength ranging from 1 to 1,000. SMEs have a low marketing budget and often lack the resources and capabilities for effective marketing orchestration. These enterprises face greater challenges of limited budget as compared to large enterprises and require better methods to resolve complexities for improving the cost optimization of their business processes. However, the SMEs segment is expected to grow at a higher CAGR during the forecast period. ECM enables easy collection of documents, relevant information gathering, and enhanced information governance. Further, ECM solutions offer reliability, scalability, user-friendly capabilities, easy integration, increased agility, and improved efficiency. These factors are also expected to encourage SMEs to adopt ECM solutions and services at a rapid pace.

IT and ITeS industry vertical to grow at the highest CAGR during the forecast period

IT and ITeS is one of the fastest-growing verticals with respect to the adoption of advanced technologies and services due to the enormous volume of content and documents. IT service providers handle the critical data from various industries, such as BFSI, healthcare, education, and government & defense. The companies have to follow security standards and regulations such as HIPPA standards in healthcare, PCI DSS standards for credit card-related information, GLBA, SOX/J-SOX, NCUA, data privacy, and data residency laws. Companies require high-security infrastructure to manage these standards. Hence, they are adopting enterprise content management for managing IT service delivery to enhance the customer experience. ECM solutions across the IT and ITeS vertical ensure effective project management, user interface design, individual development, testing, QA, and end-user training.

Enterprise Content Management Market by Region

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Asia Pacific (APAC) to grow at the highest CAGR during the forecast period

Asia Pacific has witnessed the advanced and dynamic adoption of new technologies and is projected to record the highest CAGR during the forecast period. In addition, the IT spending across organizations in the region is gradually increasing, which is projected to lead to a surge in the adoption of ECM software solutions. China, Japan, and Australia and New Zealand (ANZ) are the leading countries in terms of the adoption of enterprise content management software solutions and services in the region. While the expenditure on technology solutions in APAC has increased, a setback is witnessed due to the recent COVID-19 pandemic. The COVID-19 pandemic makes it more urgent for business leaders across APAC to increase their rate of cloud adoption and digital transformation. Also, the current pandemic has forced the government and public sector across APAC to shift toward digital innovation and meet regulatory compliance standards, which is driving huge market opportunities for ECM vendors.

Key Market Players

The ECM vendors have implemented various types of organic as well as inorganic growth strategies, such as new product launches, product upgradations, partnerships and agreements, business expansions, and mergers and acquisitions, to strengthen their offerings in the market. The major vendors offering ECM solutions and services globally are Microsoft (US), OpenText (US), Hyland (US), IBM (US), Laserfiche (US), Box (US), Oracle (US), SAP (Germany), Newgen Software (India), Micro Focus (UK), M-Files (US), iManage (US), Ascend Software (US), DocuWare (US), Xerox (US), Objective Corporation (Australia), KYOCERA Document Solutions (Japan), Fabasoft (Austria), SER Group (Germany), GRM Information Management (US), DOMA Technologies (US), Systemware (US), Adobe (US), Veeva (US), and Atlassian (Australia).

The study includes an in-depth competitive analysis of key players in the ECM market with their company profiles, recent developments, COVID-19 developments, and key market strategies.

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Scope of the Report

Report Metric

Details

Market size available for years

2016–2026

Base year considered

2020

Forecast period

2021–2026

Forecast units

Million (USD)

Segments covered

Business Function, Component (Solutions [Document Management, Record Management, and eDiscovery] and Services), Deployment Type, Organization Size, Vertical, and Region

Geographies covered

North America, APAC, Europe, MEA, and Latin America

Companies covered

Microsoft (US), OpenText (US), Hyland (US), IBM (US), Laserfiche (US), Box (US), Oracle (US), SAP (Germany), Newgen Software (India), Micro Focus (UK), M-Files (US), iManage (US), Ascend Software (US), DocuWare (US), Xerox (US), Objective Corporation (Australia), KYOCERA Document Solutions (Japan), Fabasoft (Austria), SER Group (Germany), GRM Information Management (US), DOMA Technologies (US), Systemware (US), Adobe (US), Veeva (US), and Atlassian (Australia).

This research report categorizes the enterprise content management market based on business function, component, deployment type, organization size, vertical, and region.

Based on the business functions:

  • Human Resource
  • Sales and Marketing
  • Accounting and Legal
  • Procurement and Supply Chain Management

Based on the component:

  • Solutions
  • Document Management
  • Case Management
  • Record Management
  • Web and Mobile Content Management
  • Digital Asset Management
  • eDiscovery
  • Imaging and Capturing
  • Services
  • Managed Services
  • Professional Services

Based on the deployment type:

  • On-premises
  • Cloud

Based on the organization size:

  • Large Enterprises
  • SMEs

Based on the vertical

  • BFSI
  • Retail and Consumer Goods
  • Energy and Utilities
  • Government and Public Sector
  • Healthcare and Life Sciences
  • IT and ITeS
  • Manufacturing
  • Media and Entertainment
  • Telecommunication
  • Others

Based on the region:

  • North America
    • US
    • Canada
  • Europe
    • UK
    • Germany
    • France
    • Rest of Europe
  • APAC
    • China
    • Japan
    • Australia and New Zealand
    • Rest of APAC
  • MEA
    • Saudi Arabia
    • UAE
    • South Africa
    • Rest of MEA
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America

Recent Developments

  • In April 2021, OpenText launched new content services platform OpenText Core Content and OpenText Core Case Management. By combining content management, case management and integration into lead applications, this solution delivers a unified approach to managing an organization’s content lifecycle in context of its formal and informal business processes.
  • In April 2021, Hyland acquired Nuxeo, a content services platform and digital asset management (DAM) provider. The successful acquisition brings the entire Nuxeo business, including products and technology, under Hyland.
  • In March 2021, Laserfiche launched Laserfiche 11 which includes several new features to make it easier for users to find, work with, and share documents, as well as the introduction of direct share for self-hosted systems, and the release of Audit Trail 11. This release also includes numerous bug fixes and performance improvements.
  • In December 2020, IBM introduced improved ordering flexibility and alternatives to user-based licensing with a virtual processor core (VPC) licensing option for IBM Content Manager Enterprise Edition V8.6, IBM Content Manager OnDemand for Multiplatforms V10.5, and IBM Content Manager OnDemand for I V7.4.

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TABLE OF CONTENTS

1 INTRODUCTION (Page No. - 44)
    1.1 INTRODUCTION TO COVID-19
    1.2 COVID-19 HEALTH ASSESSMENT
           FIGURE 1 COVID-19: GLOBAL PROPAGATION
           FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES
    1.3 COVID-19 ECONOMIC ASSESSMENT
           FIGURE 3 REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2020
           1.3.1 COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT
                    FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY
                    FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF THE GLOBAL ECONOMY
    1.4 OBJECTIVES OF THE STUDY
    1.5 MARKET DEFINITION
           1.5.1 INCLUSIONS AND EXCLUSIONS
    1.6 MARKET SCOPE
           1.6.1 MARKET SEGMENTATION
           1.6.2 REGIONS COVERED
           1.6.3 YEARS CONSIDERED FOR THE STUDY
    1.7 CURRENCY CONSIDERED
           TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2018–2020
    1.8 STAKEHOLDERS

2 RESEARCH METHODOLOGY (Page No. - 53)
    2.1 RESEARCH DATA
           FIGURE 6 ENTERPRISE CONTENT MANAGEMENT MARKET: RESEARCH DESIGN
           2.1.1 SECONDARY DATA
           2.1.2 PRIMARY DATA
                     TABLE 2 PRIMARY INTERVIEWS
                    2.1.2.1 Breakup of primary profiles
                    2.1.2.2 Key industry insights
    2.2 MARKET BREAKUP AND DATA TRIANGULATION
           FIGURE 7 DATA TRIANGULATION
    2.3 MARKET SIZE ESTIMATION
           FIGURE 8 ENTERPRISE CONTENT MANAGEMENT MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
           2.3.1 TOP-DOWN APPROACH
                     FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 1 (TOP-DOWN): REVENUE OF VENDORS OFFERING ENTERPRISE CONTENT MANAGEMENT SOLUTIONS AND SERVICES (1/2)
                     FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 1 (TOP-DOWN): REVENUE OF VENDORS OFFERING ENTERPRISE CONTENT MANAGEMENT SYSTEM SOLUTIONS AND SERVICES (2/2)
                     FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY-SIDE): CAGR PROJECTIONS FROM THE SUPPLY SIDE
           2.3.2 BOTTOM-UP APPROACH
                     FIGURE 12 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 2, BOTTOM-UP  (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOLUTIONS/SERVICES OF THE ENTERPRISE CONTENT MANAGEMENT MARKET
                     FIGURE 13 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 4, BOTTOM-UP (DEMAND-SIDE): SHARE OF QUEUE MANAGEMENT SYSTEM THROUGH OVERALL ENTERPRISE CONTENT MANAGEMENT SPENDING
    2.4 MARKET REVENUE ESTIMATION
           FIGURE 14 ILLUSTRATION OF COMPANY-WISE ENTERPRISE CONTENT MANAGEMENT REVENUE ESTIMATION
    2.5 MARKET FORECAST
           TABLE 3 FACTOR ANALYSIS
    2.6 GROWTH FORECAST ASSUMPTIONS
    2.7 COMPANY EVALUATION MATRIX METHODOLOGY
           FIGURE 15 COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE
    2.8 STARTUP/SME EVALUATION MATRIX METHODOLOGY
           FIGURE 16 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE
    2.9 ASSUMPTIONS FOR THE STUDY
    2.10 LIMITATIONS OF THE STUDY

3 EXECUTIVE SUMMARY (Page No. - 68)
    FIGURE 17 ENTERPRISE CONTENT MANAGEMENT MARKET: GLOBAL SNAPSHOT
    FIGURE 18 HIGH-GROWTH SEGMENTS IN THE MARKET

4 PREMIUM INSIGHTS (Page No. - 71)
    4.1 BRIEF OVERVIEW OF THE ENTERPRISE CONTENT MANAGEMENT MARKET
           FIGURE 19 RISING DEMAND FOR CONTENT MANAGEMENT ACROSS VERTICALS AND INCREASING DIGITIZATION TO DRIVE THE MARKET GROWTH
    4.2 MARKET, BY REGION
           FIGURE 20 NORTH AMERICA TO HOLD THE LARGEST MARKET SHARE IN 2021
    4.3 NORTH AMERICA: MARKET, BY VERTICAL AND COUNTRY
           FIGURE 21 BFSI SEGMENT TO ACCOUNT FOR THE LARGEST SHARE IN THE NORTH AMERICAN MARKET IN 2021
    4.4 ASIA PACIFIC: MARKET,  BY COMPONENT AND COUNTRY
           FIGURE 22 SOLUTIONS SEGMENT AND REST OF ASIA PACIFIC TO ACCOUNT FOR LARGE SHARES IN THE ASIA PACIFIC MARKET IN 2021
    4.5 MARKET,  BY ORGANIZATION SIZE, 2021
           FIGURE 23 LARGE ENTERPRISES SEGMENT TO ACCOUNT FOR A LARGER MARKET  SHARE IN 2021

5 MARKET OVERVIEW AND INDUSTRY TRENDS (Page No. - 74)
    5.1 INTRODUCTION
    5.2 MARKET DYNAMICS
           FIGURE 24 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES:  ENTERPRISE CONTENT MANAGEMENT MARKET
           5.2.1 DRIVERS
                    5.2.1.1 Rising demand to meet regulatory compliance standards and audit management with improved visibility and control to strengthen corporate information governance
                               FIGURE 25 PRIMARY INFORMATION ON GOVERNANCE CHALLENGES
                    5.2.1.2 Growing need to enhance content security and optimize business processes with automated workflows
                               FIGURE 26 MAJOR BENEFITS DRIVING THE MARKET
                    5.2.1.3 Better backup and disaster recovery
                    5.2.1.4 Compelling need to drive corporate social responsibility with green business practices
           5.2.2 RESTRAINTS
                    5.2.2.1 Misapprehensions related to data security and privacy risks
                    5.2.2.2 Impact of stringent government rules and regulations
           5.2.3 OPPORTUNITIES
                    5.2.3.1 Increase in the adoption of Big Data Analytics to introduce next generation of ECM to make better business decisions
                    5.2.3.2 Rising trend of AI-integrated ECM
                    5.2.3.3 Growing inclination toward the adoption of Robotic Process Automation (RPA)
           5.2.4 CHALLENGES
                    5.2.4.1 Lack of skilled workforce and poor management in creating user adoption processes
                    5.2.4.2 Difficulties with integration and implementation of ECM with current applications
    5.3 CASE STUDY ANALYSIS
           5.3.1 CASE STUDY 1: LEGAL AID WESTERN AUSTRALIA
           5.3.2 CASE STUDY 2: POWERSOUTH ENERGY COOPERATIVE
           5.3.3 CASE STUDY 3: ASTRAZENECA
           5.3.4 CASE STUDY 4: MITANI
    5.4 PORTER’S FIVE FORCES ANALYSIS
           TABLE 4 PORTER’S FIVE FORCES ANALYSIS: ENTERPRISE CONTENT MANAGEMENT MARKET
           FIGURE 27 PORTER’S FIVE FORCES ANALYSIS: MARKET
           5.4.1 THREAT OF NEW ENTRANTS
           5.4.2 THREAT OF SUBSTITUTES
           5.4.3 BARGAINING POWER OF SUPPLIERS
           5.4.4 BARGAINING POWER OF BUYERS
           5.4.5 INTENSITY OF COMPETITIVE RIVALRY
    5.5 COVID-19-DRIVEN MARKET DYNAMICS
           FIGURE 28 ENTERPRISE CONTENT MANAGEMENT MARKET:  PRE AND POST COVID-19 IMPACT
           5.5.1 DRIVERS AND OPPORTUNITIES
           5.5.2 RESTRAINTS AND CHALLENGES
    5.6 TECHNOLOGICAL OUTLOOK
           5.6.1 ARTIFICIAL INTELLIGENCE AND AUTOMATION
           5.6.2 IOT TECHNOLOGY
           5.6.3 AUGMENTED REALITY
           5.6.4 BLOCKCHAIN TECHNOLOGY
    5.7 PRICING ANALYSIS
           TABLE 5 ENTERPRISE CONTENT MANAGEMENT MARKET: PRICING LEVELS
    5.8 VALUE CHAIN ANALYSIS
           FIGURE 29 MARKET: VALUE CHAIN
    5.9 MARKET: ECOSYSTEM
           FIGURE 30 ENTERPRISE CONTENT MANAGEMENT: ECOSYSTEM
           TABLE 6 ENTERPRISE CONTENT MANAGEMENT: ECOSYSTEM
    5.10 PATENT ANALYSIS
            TABLE 7 ENTERPRISE CONTENT MANAGEMENT MARKET: PATENTS
            TABLE 8 TOP 10 PATENT OWNERS (US)
            FIGURE 31 TOP 10 COMPANIES WITH THE HIGHEST NUMBER OF PATENT APPLICATIONS
    5.11 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS
           5.11.1 GENERAL DATA PROTECTION REGULATION
           5.11.2 ISO 9001 STANDARD
           5.11.3 CONTENT MANAGEMENT INTEROPERABILITY SERVICES
           5.11.4 DEPARTMENT OF DEFENSE STANDARD
           5.11.5 ISO 15489: 2001 STANDARD
           5.11.6 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996
    5.12 REVENUE SHIFT – YC/YCC SHIFT
            FIGURE 32 MARKET: YC/YCC SHIFT

6 ENTERPRISE CONTENT MANAGEMENT MARKET,  BY BUSINESS FUNCTION (Page No. - 97)
    6.1 INTRODUCTION
           6.1.1 BUSINESS FUNCTION: MARKET DRIVERS
           6.1.2 BUSINESS FUNCTIONS: COVID-19 IMPACT
                    FIGURE 33 HUMAN RESOURCE SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
                    TABLE 9 MARKET SIZE, BY BUSINESS FUNCTION,  2016–2020 (USD MILLION)
                    TABLE 10 MARKET SIZE, BY BUSINESS FUNCTION,  2021–2026 (USD MILLION)
    6.2 HUMAN RESOURCE
           6.2.1 INCREASING NEED TO ENHANCE OPERATIONS BY EVALUATING INTERNAL PROCESSES WOULD DRIVE THE ADOPTION OF ENTERPRISE CONTENT MANAGEMENT SOLUTIONS IN HR OPERATIONS
                    TABLE 11 HUMAN RESOURCE: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 12 HUMAN RESOURCES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    6.3 SALES AND MARKETING
           6.3.1 NEED FOR IMPROVING THE ACCURACY OF SALES FORECASTS AND OPTIMIZING SALES TERRITORY ASSIGNMENTS FUELS THE DEMAND FOR ENTERPRISE CONTENT MANAGEMENT IN SALES AND MARKETING
                    TABLE 13 SALES AND MARKETING: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY REGION, 2016–2020 (USD MILLION)
                    TABLE 14 SALES AND MARKETING: MARKET SIZE,  BY REGION, 2021–2026 (USD MILLION)
    6.4 ACCOUNTING AND LEGAL
           6.4.1 GROWING LITIGATIONS TO BOOST THE ADOPTION OF ENTERPRISE CONTENT MANAGEMENT SOLUTIONS ACROSS ACCOUNTING AND LEGAL DEPARTMENTS
                    TABLE 15 ACCOUNTING AND LEGAL: MARKET SIZE,  BY REGION, 2016–2020 (USD MILLION)
                    TABLE 16 ACCOUNTING AND LEGAL: MARKET SIZE,  BY REGION, 2021–2026 (USD MILLION)
    6.5 PROCUREMENT AND SUPPLY CHAIN MANAGEMENT
           6.5.1 NEED FOR CONTENT SYNDICATION AND INFORMATION MANAGEMENT DRIVES THE DEMAND FOR ENTERPRISE CONTENT MANAGEMENT
                    TABLE 17 PROCUREMENT AND SUPPLY CHAIN MANAGEMENT: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 18 PROCUREMENT AND SUPPLY CHAIN MANAGEMENT: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)

7 ENTERPRISE CONTENT MANAGEMENT MARKET,  BY COMPONENT (Page No. - 105)
    7.1 INTRODUCTION
           7.1.1 COMPONENTS: MARKET DRIVERS
           7.1.2 COMPONENTS: COVID-19 IMPACT
                    FIGURE 34 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
                    TABLE 19 MARKET SIZE, BY COMPONENT,  2016–2020 (USD MILLION)
                    TABLE 20 MARKET SIZE, BY COMPONENT,  2021–2026 (USD MILLION)
    7.2 SOLUTIONS
           FIGURE 35 WEB AND MOBILE CONTENT MANAGEMENT SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
           TABLE 21 MARKET SIZE, BY SOLUTION,  2016–2020 (USD MILLION)
           TABLE 22 MARKET SIZE, BY SOLUTION,  2021–2026 (USD MILLION)
           7.2.1 DOCUMENT MANAGEMENT
                    7.2.1.1 Rising focus on storing, accessing, managing, controlling, and tracking digital documents to drive the demand for document management
                                TABLE 23 DOCUMENT MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY REGION, 2016–2020 (USD MILLION)
                                TABLE 24 DOCUMENT MANAGEMENT: MARKET SIZE,  BY REGION, 2021–2026 (USD MILLION)
           7.2.2 CASE MANAGEMENT
                    7.2.2.1 Need to increase productivity and ensure continuity with a complete view of information to create a demand for case management solutions
                                TABLE 25 CASE MANAGEMENT: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                                TABLE 26 CASE MANAGEMENT: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           7.2.3 RECORD MANAGEMENT
                    7.2.3.1 Need to automate tasks such as declarations, approvals, holds, retention, and disposal to improve consistency and precision is creating a demand for record management solutions
                                TABLE 27 RECORD MANAGEMENT: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                                TABLE 28 RECORD MANAGEMENT: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           7.2.4 IMAGING AND CAPTURING
                    7.2.4.1 The ongoing digital transformation and need to manage all the documents in a centralized repository create the need for imaging and capturing solutions
                                TABLE 29 IMAGING AND CAPTURING: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY REGION, 2016–2020 (USD MILLION)
                                TABLE 30 IMAGING AND CAPTURING: MARKET SIZE,  BY REGION, 2021–2026 (USD MILLION)
           7.2.5 WEB AND MOBILE CONTENT MANAGEMENT
                    7.2.5.1 Growing concern of content teams about reducing linguistic barriers and content intelligence to drive the adoption of web content management solutions
                                TABLE 31 WEB AND MOBILE CONTENT MANAGEMENT: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                                TABLE 32 WEB AND CONTENT MANAGEMENT: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           7.2.6 DIGITAL ASSET MANAGEMENT
                    7.2.6.1 Growing digitalization of content and the need for effective collaboration of corporate assets create a demand for digital asset management solutions
                                TABLE 33 DIGITAL ASSET MANAGEMENT: MARKET SIZE,  BY REGION, 2016–2020 (USD MILLION)
                                TABLE 34 DIGITAL ASSET MANAGEMENT: MARKET SIZE,  BY REGION, 2021–2026 (USD MILLION)
           7.2.7 EDISCOVERY
                    7.2.7.1 Increasing complexities and need to comply with government regulations expected to boost the adoption of eDiscovery solutions and services
                                TABLE 35 EDISCOVERY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION,  2016–2020 (USD MILLION)
                                TABLE 36 EDISCOVERY: MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)
    7.3 SERVICES
           FIGURE 36 PROFESSIONAL SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
           TABLE 37 MARKET SIZE, BY SERVICES,  2016–2020 (USD MILLION)
           TABLE 38 MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION)
           7.3.1 PROFESSIONAL SERVICES
                    7.3.1.1 Provision of training and support services to fuel the demand for professional services
                                FIGURE 37 DEPLOYMENT AND INTEGRATION SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
                                TABLE 39 MARKET SIZE, BY PROFESSIONAL SERVICES, 2016–2020 (USD MILLION)
                                TABLE 40 MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION)
                                TABLE 41 PROFESSIONAL SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY REGION, 2016–2020 (USD MILLION)
                                TABLE 42 PROFESSIONAL SERVICES: MARKET SIZE,  BY REGION, 2021–2026 (USD MILLION)
                    7.3.1.2 Training and Consulting
                                TABLE 43 TRAINING AND CONSULTING: MARKET SIZE,  BY REGION, 2016–2020 (USD MILLION)
                                TABLE 44 TRAINING AND CONSULTING: MARKET SIZE,  BY REGION, 2021–2026 (USD MILLION)
                    7.3.1.3 Support and Maintenance
                                TABLE 45 SUPPORT AND MAINTENANCE: MARKET SIZE,  BY REGION, 2016–2020 (USD MILLION)
                                TABLE 46 SUPPORT AND MAINTENANCE: MARKET SIZE,  BY REGION, 2021–2026 (USD MILLION)
                    7.3.1.4 Deployment and Integration
                                TABLE 47 DEPLOYMENT AND INTEGRATION: MARKET SIZE,  BY REGION, 2016–2020 (USD MILLION)
                                TABLE 48 DEPLOYMENT AND INTEGRATION: MARKET SIZE,  BY REGION, 2021–2026 (USD MILLION)
           7.3.2 MANAGED SERVICES
                    7.3.2.1 Growing concern over lowering labor costs and eliminating the cost of hiring and training new IT staff driving companies to outsource managed services
                                TABLE 49 MANAGED SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                                TABLE 50 MANAGED SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)

8 ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE (Page No. - 126)
    8.1 INTRODUCTION
           8.1.1 ORGANIZATION SIZE: MARKET DRIVERS
           8.1.2 ORGANIZATION SIZE: COVID-19 IMPACT
                    FIGURE 38 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
                    TABLE 51 MARKET SIZE, BY ORGANIZATION SIZE,  2016–2020 (USD MILLION)
                    TABLE 52 MARKET SIZE, BY ORGANIZATION SIZE,  2021–2026 (USD MILLION)
    8.2 LARGE ENTERPRISES
           8.2.1 REQUIREMENT OF DATA CONSISTENCY AND SYNDICATION TO CATER TO CUSTOMERS IN A BETTER WAY TO ACCELERATE THE DEMAND FOR ENTERPRISE CONTENT MANAGEMENT SOLUTIONS AMONG LARGE ENTERPRISES
                    TABLE 53 LARGE ENTERPRISES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 54 LARGE ENTERPRISES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    8.3 SMALL AND MEDIUM-SIZED ENTERPRISES
           8.3.1 LACK OF RESOURCES AND STRINGENT MARKETING BUDGETS WOULD DRIVE THE ADOPTION OF ENTERPRISE CONTENT MANAGEMENT SOLUTIONS WITHIN SMALL AND MEDIUM-SIZED ENTERPRISES
                    TABLE 55 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 56 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)

9 ENTERPRISE CONTENT MANAGEMENT MARKET,  BY DEPLOYMENT TYPE (Page No. - 131)
    9.1 INTRODUCTION
           9.1.1 DEPLOYMENTS: MARKET DRIVERS
           9.1.2 DEPLOYMENTS: COVID-19 IMPACT
                    FIGURE 39 CLOUD SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
                    TABLE 57 MARKET SIZE, BY DEPLOYMENT TYPE,  2016–2020 (USD MILLION)
                    TABLE 58 MARKET SIZE, BY DEPLOYMENT TYPE,  2021–2026 (USD MILLION)
    9.2 ON-PREMISES
           9.2.1 COMPANIES WITH LARGE BUDGETS AND TEAMS DRIVE THE ADOPTION OF ON-PREMISES ENTERPRISE CONTENT MANAGEMENT SOLUTIONS TO OVERCOME SECURITY CONCERNS OVER SENSITIVE DATA
                    TABLE 59 ON-PREMISES: MARKET SIZE, BY REGION,  2016–2020 (USD MILLION)
                    TABLE 60 ON-PREMISES: MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)
    9.3 CLOUD
           9.3.1 COST-EFFECTIVENESS, EASY ACCESS, AND SCALABILITY TO BOOST THE ADOPTION OF CLOUD ENTERPRISE CONTENT MANAGEMENT SOLUTIONS
                    TABLE 61 CLOUD: MARKET SIZE, BY REGION,  2016–2020 (USD MILLION)
                    TABLE 62 CLOUD: MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)

10 ENTERPRISE CONTENT MANAGEMENT MARKET,  BY VERTICAL (Page No. - 137)
     10.1 INTRODUCTION
             10.1.1 VERTICALS: MARKET DRIVERS
             10.1.2 VERTICALS: COVID-19 IMPACT
                        FIGURE 40 IT AND ITES VERTICAL TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
                        TABLE 63 MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
                        TABLE 64 MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
     10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE
             10.2.1 HIGH-VOLUME TRANSACTIONS AND NEED TO MANAGE RISK AND REGULATORY COMPLIANCE OBLIGATIONS TO BOOST THE ADOPTION OF ECM SOLUTIONS ACROSS THE VERTICAL
                        TABLE 65 BANKING, FINANCIAL SERVICES, AND INSURANCE: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                        TABLE 66 BANKING, FINANCIAL SERVICES, AND INSURANCE: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
     10.3 CONSUMER GOODS AND RETAIL
             10.3.1 RAPID DIGITAL TRANSFORMATION AND NEED TO MANAGE ENORMOUS VOLUMES OF PRODUCT DATA TO ACCELERATE THE ADOPTION OF ECM SOLUTIONS ACROSS THE VERTICAL
                        TABLE 67 CONSUMER GOODS AND RETAIL: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY REGION, 2016–2020 (USD MILLION)
                        TABLE 68 CONSUMER GOODS AND RETAIL: MARKET SIZE,  BY REGION, 2021–2026 (USD MILLION)
     10.4 ENERGY AND UTILITIES
             10.4.1 RISING NEED TO MANAGE LARGE VOLUMES OF MISSION-CRITICAL CONTENT IN REAL-TIME, WHICH HELPS MANAGE THEIR PLANTS, PROCESSES, AND ASSETS, TO MINIMIZE OPERATIONAL AND FINANCIAL RISKS ACROSS THE VERTICAL
                        TABLE 69 ENERGY AND UTILITIES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                        TABLE 70 ENERGY AND UTILITIES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
     10.5 GOVERNMENT AND PUBLIC SECTOR
             10.5.1 ENHANCED ABILITY TO ACCESS GOVERNMENT DATA FROM ANY DEVICE OR LOCATION SECURELY AND NEED TO DRIVE DIGITAL TRANSFORMATION INITIATIVES ACROSS THE VERTICAL
                        TABLE 71 GOVERNMENT AND PUBLIC SECTOR: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                        TABLE 72 GOVERNMENT AND PUBLIC SECTOR: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
     10.6 HEALTHCARE AND LIFE SCIENCES
             10.6.1 GROWING NEED TO LEVERAGE DATA TO CONTROL FRAUD, ENHANCE THE PATIENT EXPERIENCE, AND OFFER PERSONALIZED TREATMENT IN REAL-TIME WOULD DRIVE THE ADOPTION OF ECM SOLUTIONS ACROSS THE VERTICAL
                        TABLE 73 HEALTHCARE AND LIFE SCIENCES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                        TABLE 74 HEALTHCARE AND LIFE SCIENCES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
     10.7 IT AND ITES
             10.7.1 NEED TO AUTOMATE WORKFLOW AND MANAGE SCALABLE CONTENT TO ENHANCE CUSTOMER EXPERIENCE, ACCELERATE SERVICE DELIVERY, AND REDUCE OPERATIONAL COST WOULD DRIVE THE ADOPTION OF ENTERPRISE CONTENT MANAGEMENT
                        TABLE 75 IT AND ITES: MARKET SIZE, BY REGION,  2016–2020 (USD MILLION)
                        TABLE 76 IT AND ITES: MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)
     10.8 MANUFACTURING
             10.8.1 GROWING NEED TO ADAPT TO THE CHANGING NEEDS OF BUSINESSES, AUTOMATE WORKFLOWS FOR PROCURE-TO-PAY, PRODUCT LIFE CYCLE MANAGEMENT, AND ORDER-TO-CASH PROCESSES WOULD DRIVE THE ADOPTION OF ECM SOLUTIONS ACROSS THE VERTICAL
                        TABLE 77 MANUFACTURING: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                        TABLE 78 MANUFACTURING: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
     10.9 MEDIA AND ENTERTAINMENT
             10.9.1 GROWING NEED TO STORE MASSIVE VOLUMES OF DIGITAL DATA AND ENSURE ENHANCED WORKFLOW ACROSS MULTIPLE MEDIA AND ENTERTAINMENT CHANNELS ACROSS THE VERTICAL
                        TABLE 79 MEDIA AND ENTERTAINMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY REGION, 2016–2020 (USD MILLION)
                        TABLE 80 MEDIA AND ENTERTAINMENT: MARKET SIZE,  BY REGION, 2021–2026 (USD MILLION)
     10.10 TELECOMMUNICATION
             10.10.1 ABILITY OF ECM SOLUTIONS TO VISUALIZE COMPLEX NETWORKS AND OPTIMIZE OPERATIONS WOULD DRIVE ITS ADOPTION ACROSS THE VERTICAL
                        TABLE 81 TELECOMMUNICATION: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                        TABLE 82 TELECOMMUNICATION: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
     10.11 OTHER VERTICALS
              TABLE 83 OTHER VERTICALS: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
              TABLE 84 OTHER VERTICALS: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)

11 ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION (Page No. - 156)
     11.1 INTRODUCTION
              FIGURE 41 ASIA PACIFIC TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
              TABLE 85 MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
              TABLE 86 MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
     11.2 NORTH AMERICA
             11.2.1 NORTH AMERICA: MARKET DRIVERS
             11.2.2 NORTH AMERICA: COVID-19 IMPACT
             11.2.3 NORTH AMERICA: REGULATORY LANDSCAPE
                        FIGURE 42 NORTH AMERICA: MARKET SNAPSHOT
                        TABLE 87 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2020 (USD MILLION)
                        TABLE 88 NORTH AMERICA: MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION)
                        TABLE 89 NORTH AMERICA: MARKET SIZE, BY SOLUTIONS, 2016–2020 (USD MILLION)
                        TABLE 90 NORTH AMERICA: MARKET SIZE,  BY SOLUTIONS, 2021–2026 (USD MILLION)
                        TABLE 91 NORTH AMERICA: MARKET SIZE, BY SERVICES,  2016–2020 (USD MILLION)
                        TABLE 92 NORTH AMERICA: MARKET SIZE, BY SERVICES,  2021–2026 (USD MILLION)
                        TABLE 93 NORTH AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICES, 2016–2020 (USD MILLION)
                        TABLE 94 NORTH AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION)
                        TABLE 95 NORTH AMERICA: MARKET SIZE, BY BUSINESS FUNCTION, 2016–2020 (USD MILLION)
                        TABLE 96 NORTH AMERICA: MARKET SIZE,  BY BUSINESS FUNCTION, 2021–2026 (USD MILLION)
                        TABLE 97 NORTH AMERICA: MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                        TABLE 98 NORTH AMERICA: MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                        TABLE 99 NORTH AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                        TABLE 100 NORTH AMERICA: MARKET SIZE,  BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
                        TABLE 101 NORTH AMERICA: MARKET SIZE, BY VERTICAL,  2016–2020 (USD MILLION)
                        TABLE 102 NORTH AMERICA: MARKET SIZE, BY VERTICAL,  2021–2026 (USD MILLION)
                        TABLE 103 NORTH AMERICA: MARKET SIZE, BY COUNTRY,  2016–2020 (USD MILLION)
                        TABLE 104 NORTH AMERICA: MARKET SIZE, BY COUNTRY,  2021–2026 (USD MILLION)
             11.2.4 US
                        11.2.4.1 Rising adoption of advanced digital technologies to reduce manual tasks involved in the management of data and digital files to drive the adoption of enterprise content management
                                     TABLE 105 US: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                                     TABLE 106 US: MARKET SIZE,  BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                                     TABLE 107 US: MARKET SIZE,  BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                                     TABLE 108 US: MARKET SIZE,  BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
             11.2.5 CANADA
                        11.2.5.1 Rising adoption of cloud-based technologies and data compliance practices to boost the growth of the enterprise content management market in Canada
                                     TABLE 109 CANADA: MARKET SIZE,  BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                                     TABLE 110 CANADA: MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                                     TABLE 111 CANADA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                                     TABLE 112 CANADA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
     11.3 EUROPE
             11.3.1 EUROPE: MARKET DRIVERS
             11.3.2 EUROPE: COVID-19 IMPACT
             11.3.3 EUROPE: REGULATORY LANDSCAPE
TABLE 113 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY COMPONENT, 2016–2020 (USD MILLION)
TABLE 114 EUROPE: MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION)
TABLE 115 EUROPE: MARKET SIZE, BY SOLUTIONS, 2016–2020 (USD MILLION)
TABLE 116 EUROPE: MARKET SIZE, BY SOLUTIONS, 2021–2026 (USD MILLION)
TABLE 117 EUROPE: MARKET SIZE, BY SERVICES,  2016–2020 (USD MILLION)
TABLE 118 EUROPE: MARKET SIZE, BY SERVICES,  2021–2026 (USD MILLION)
TABLE 119 EUROPE: MARKET SIZE,  BY PROFESSIONAL SERVICES, 2016–2020 (USD MILLION)
TABLE 120 EUROPE: MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION)
TABLE 121 EUROPE: MARKET SIZE, BY BUSINESS FUNCTION, 2016–2020 (USD MILLION)
TABLE 122 EUROPE: MARKET SIZE, BY BUSINESS FUNCTION, 2021–2026 (USD MILLION)
TABLE 123 EUROPE: MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
TABLE 124 EUROPE: MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
TABLE 125 EUROPE: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
TABLE 126 EUROPE: MARKET SIZE,  BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
TABLE 127 EUROPE: MARKET SIZE, BY VERTICAL,  2016–2020 (USD MILLION)
TABLE 128 EUROPE: MARKET SIZE, BY VERTICAL,  2021–2026 (USD MILLION)
TABLE 129 EUROPE: MARKET SIZE, BY COUNTRY,  2016–2020 (USD MILLION)
TABLE 130 EUROPE: MARKET SIZE, BY COUNTRY,  2021–2026 (USD MILLION)
             11.3.4 UK
                        11.3.4.1 Rising technology adoption and increasing demand for robust solutions to enhance the organization’s performance and increase operational efficiency to drive the adoption of ECM solutions in the UK
                                     TABLE 131 UK: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                                     TABLE 132 UK: MARKET SIZE,  BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                                     TABLE 133 UK: MARKET SIZE,  BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                                     TABLE 134 UK: MARKET SIZE,  BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
             11.3.5 GERMANY
                        11.3.5.1 Growing need to streamline business processes for workflow management, record management, and document management to create a demand for enterprise content management in Germany
                                     TABLE 135 GERMANY: MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                                     TABLE 136 GERMANY: MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                                     TABLE 137 GERMANY: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                                     TABLE 138 GERMANY: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
             11.3.6 FRANCE
                        11.3.6.1 Availability of highly skilled asset management professionals contributing to the growth of the ECM market in France
                                     TABLE 139 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                                     TABLE 140 FRANCE: MARKET SIZE,  BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                                     TABLE 141 FRANCE: MARKET SIZE,  BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                                     TABLE 142 FRANCE: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
             11.3.7 REST OF EUROPE
                        TABLE 143 REST OF EUROPE: MARKET SIZE,  BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                        TABLE 144 REST OF EUROPE: MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                        TABLE 145 REST OF EUROPE: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                        TABLE 146 REST OF EUROPE: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
     11.4 ASIA PACIFIC
             11.4.1 ASIA PACIFIC: MARKET DRIVERS
             11.4.2 ASIA PACIFIC: COVID-19 IMPACT
             11.4.3 ASIA PACIFIC: REGULATORY LANDSCAPE
                        FIGURE 43 ASIA PACIFIC: MARKET SNAPSHOT
                        TABLE 147 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2020 (USD MILLION)
                        TABLE 148 ASIA PACIFIC: MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION)
                        TABLE 149 ASIA PACIFIC: MARKET SIZE,  BY SOLUTIONS, 2016–2020 (USD MILLION)
                        TABLE 150 ASIA PACIFIC: MARKET SIZE, BY SOLUTIONS, 2021–2026 (USD MILLION)
                        TABLE 151 ASIA PACIFIC: MARKET SIZE, BY SERVICES,  2016–2020 (USD MILLION)
                        TABLE 152 ASIA PACIFIC: MARKET SIZE , BY SERVICES,  2021–2026 (USD MILLION)
                        TABLE 153 ASIA PACIFIC: MARKET SIZE, BY PROFESSIONAL SERVICES, 2016–2020 (USD MILLION)
                        TABLE 154 ASIA PACIFIC: MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION)
                        TABLE 155 ASIA PACIFIC: MARKET SIZE, BY BUSINESS FUNCTION, 2016–2020 (USD MILLION)
                        TABLE 156 ASIA PACIFIC: MARKET SIZE, BY BUSINESS FUNCTION, 2021–2026 (USD MILLION)
                        TABLE 157 ASIA PACIFIC: MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                        TABLE 158 ASIA PACIFIC: MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                        TABLE 159 ASIA PACIFIC: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                        TABLE 160 ASIA PACIFIC: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
                        TABLE 161 ASIA PACIFIC: MARKET SIZE, BY VERTICAL,  2016–2020 (USD MILLION)
                        TABLE 162 ASIA PACIFIC: MARKET SIZE, BY VERTICAL,  2021–2026 (USD MILLION)
                        TABLE 163 ASIA PACIFIC: MARKET SIZE,  BY COUNTRY,  2016–2020 (USD MILLION)
                        TABLE 164 ASIA PACIFIC: MARKET SIZE, BY COUNTRY,  2021–2026 (USD MILLION)
             11.4.4 CHINA
                        11.4.4.1 Increased adoption of new technologies such as IoT, mobile, and cloud is driving the demand for ECM solutions across industries in China
                        TABLE 165 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                        TABLE 166 CHINA: MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                        TABLE 167 CHINA: MARKET SIZE,  BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                        TABLE 168 CHINA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
             11.4.5 JAPAN
                        11.4.5.1 Enterprises’ shift toward digital transformation and focus on streamlining the business process to drive the adoption of enterprise content management in Japan
                        TABLE 169 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,   BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                        TABLE 170 JAPAN: MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                        TABLE 171 JAPAN: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                        TABLE 172 JAPAN: MARKET SIZE, Y ORGANIZATION SIZE, 2021–2026 (USD MILLION)
             11.4.6 AUSTRALIA AND NEW ZEALAND
                        11.4.6.1 Demand for secure content management and automate workflow to boost the growth of ECM solutions in Australia and New Zealand
                        TABLE 173 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                        TABLE 174 AUSTRALIA AND NEW ZEALAND: MARKET SIZE,  BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                        TABLE 175 AUSTRALIA AND NEW ZEALAND: MARKET SIZE,  BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                        TABLE 176 AUSTRALIA AND NEW ZEALAND: MARKET SIZE,  BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
             11.4.7 REST OF ASIA PACIFIC
                        TABLE 177 REST OF APAC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                        TABLE 178 REST OF APAC: MARKET SIZE,  BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                        TABLE 179 REST OF APAC: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                        TABLE 180 REST OF APAC: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
     11.5 MIDDLE EAST AND AFRICA
             11.5.1 MIDDLE EAST AND AFRICA: MARKET DRIVERS
             11.5.2 MIDDLE EAST AND AFRICA: COVID-19 IMPACT
             11.5.3 MIDDLE EAST AND AFRICA: REGULATORY LANDSCAPE
                        TABLE 181 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY COMPONENT, 2016–2020 (USD MILLION)
                        TABLE 182 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY COMPONENT, 2021–2026 (USD MILLION)
                        TABLE 183 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY SOLUTIONS, 2016–2020 (USD MILLION)
                        TABLE 184 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY SOLUTIONS, 2021–2026 (USD MILLION)
                        TABLE 185 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY SERVICES, 2016–2020 (USD MILLION)
                        TABLE 186 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY SERVICES, 2021–2026 (USD MILLION)
                        TABLE 187 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY PROFESSIONAL SERVICES, 2016–2020 (USD MILLION)
                        TABLE 188 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION)
                        TABLE 189 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY BUSINESS FUNCTION, 2016–2020 (USD MILLION)
                        TABLE 190 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY BUSINESS FUNCTION, 2021–2026 (USD MILLION)
                        TABLE 191 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                        TABLE 192 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                        TABLE 193 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                        TABLE 194 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
                        TABLE 195 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY VERTICAL, 2016–2020 (USD MILLION)
                        TABLE 196 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY VERTICAL, 2021–2026 (USD MILLION)
                        TABLE 197 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY COUNTRY, 2016–2020 (USD MILLION)
                        TABLE 198 MIDDLE EAST AND AFRICA: MARKET SIZE,  BY COUNTRY, 2021–2026 (USD MILLION)
             11.5.4 SAUDI ARABIA
                        11.5.4.1 Stringent regulatory framework and compliance standards to boost the growth of the ECM market in Saudi Arabia
                                     TABLE 199 SAUDI ARABIA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                                     TABLE 200 SAUDI ARABIA: MARKET SIZE,  BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                                     TABLE 201 SAUDI ARABIA: MARKET SIZE,  BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                                     TABLE 202 SAUDI ARABIA: MARKET SIZE,  BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
             11.5.5 UNITED ARAB EMIRATES
                        11.5.5.1 Rising need to cope with enormous volumes of information, accelerate information time to value, manage the information from capture to archive, and reduce the IT support burden tend to drive the ECM market in the UAE
                                     TABLE 203 UNITED ARAB EMIRATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                                     TABLE 204 UNITED ARAB EMIRATES: MARKET SIZE,  BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                                     TABLE 205 UNITED ARAB EMIRATES: MARKET SIZE,  BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                                     TABLE 206 UNITED ARAB EMIRATES: MARKET SIZE,  BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
             11.5.6 SOUTH AFRICA
                        11.5.6.1 Increase in the adoption of records management, document management, and imaging, and an influx of cloud services to fuel the growth of the ECM market in South Africa
                                     TABLE 207 SOUTH AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                                     TABLE 208 SOUTH AFRICA: MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                                     TABLE 209 SOUTH AFRICA: MARKET SIZE,  BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                                     TABLE 210 SOUTH AFRICA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
             11.5.7 REST OF MIDDLE EAST AND AFRICA
                        TABLE 211 REST OF MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                        TABLE 212 REST OF MIDDLE EAST AND AFRICA: MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                        TABLE 213 REST OF MIDDLE EAST AND AFRICA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                        TABLE 214 REST OF MIDDLE EAST AND AFRICA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
     11.6 LATIN AMERICA
             11.6.1 LATIN AMERICA: MARKET DRIVERS
             11.6.2 LATIN AMERICA: COVID-19 IMPACT
             11.6.3 LATIN AMERICA: REGULATORY LANDSCAPE
                        TABLE 215 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY COMPONENT, 2016–2020 (USD MILLION)
                        TABLE 216 LATIN AMERICA: MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION)
                        TABLE 217 LATIN AMERICA: MARKET SIZE, BY SOLUTIONS, 2016–2020 (USD MILLION)
                        TABLE 218 LATIN AMERICA: MARKET SIZE, BY SOLUTIONS, 2021–2026 (USD MILLION)
                        TABLE 219 LATIN AMERICA: MARKET SIZE, BY SERVICES, 2016–2020 (USD MILLION)
                        TABLE 220 LATIN AMERICA: MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION)
                        TABLE 221 LATIN AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICES, 2016–2020 (USD MILLION)
                        TABLE 222 LATIN AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION)
                        TABLE 223 LATIN AMERICA: MARKET SIZE, BY BUSINESS FUNCTION, 2016–2020 (USD MILLION)
                        TABLE 224 LATIN AMERICA: MARKET SIZE, BY BUSINESS FUNCTION, 2021–2026 (USD MILLION)
                        TABLE 225 LATIN AMERICA: MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                        TABLE 226 LATIN AMERICA: MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                        TABLE 227 LATIN AMERICA: MARKET SIZE,  BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                        TABLE 228 LATIN AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
                        TABLE 229 LATIN AMERICA: MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
                        TABLE 230 LATIN AMERICA: MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
                        TABLE 231 LATIN AMERICA: MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION)
                        TABLE 232 LATIN AMERICA: MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION)
             11.6.4 BRAZIL
                        11.6.4.1 Rapid digital transformation initiatives and the need to strengthen digital security fuel the adoption of ECM solutions in Brazil
                                     TABLE 233 BRAZIL: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                                     TABLE 234 BRAZIL: MARKET SIZE,   BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                                     TABLE 235 BRAZIL: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                                     TABLE 236 BRAZIL: MARKET SIZE,  BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
             11.6.5 MEXICO
                        11.6.5.1 High adoption of intelligent technologies and the country’s proximity to the US to boost the ECM market in Mexico
                                     TABLE 237 MEXICO: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                                     TABLE 238 MEXICO: MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                                     TABLE 239 MEXICO: MARKET SIZE,  BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                                     TABLE 240 MEXICO: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
             11.6.6 REST OF LATIN AMERICA
                        TABLE 241 REST OF LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,  BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION)
                        TABLE 242 REST OF LATIN AMERICA: MARKET SIZE,  BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION)
                        TABLE 243 REST OF LATIN AMERICA: MARKET SIZE,  BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                        TABLE 244 REST OF LATIN AMERICA: MARKET SIZE,  BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)

12 COMPETITIVE LANDSCAPE (Page No. - 217)
     12.1 INTRODUCTION
     12.2 MARKET SHARE OF TOP VENDORS
             TABLE 245 ENTERPRISE CONTENT MANAGEMENT: DEGREE OF COMPETITION OF TOP 5 PLAYERS
             FIGURE 44 MARKET SHARE ANALYSIS OF COMPANIES IN THE ENTERPRISE CONTENT MANAGEMENT MARKET
     12.3 KEY PLAYER STRATEGIES/RIGHT TO WIN
             12.3.1 OVERVIEW OF STRATEGIES ADOPTED BY KEY ENTERPRISE CONTENT MANAGEMENT VENDORS
     12.4 HISTORICAL REVENUE ANALYSIS OF TOP VENDORS
             FIGURE 45 HISTORICAL FIVE-YEAR REVENUE ANALYSIS OF LEADING PLAYERS IN THE     ENTERPRISE CONTENT MANAGEMENT MARKET, 2016-2020
     12.5 COMPANY EVALUATION QUADRANT, 2021
             12.5.1 DEFINITIONS AND METHODOLOGY
                        TABLE 246 COMPANY EVALUATION QUADRANT: CRITERIA
             12.5.2 STAR
             12.5.3 EMERGING LEADER
             12.5.4 PERVASIVE
             12.5.5 PARTICIPANT
                        FIGURE 46 ENTERPRISE CONTENT MANAGEMENT MARKET (GLOBAL):  COMPANY EVALUATION QUADRANT, 2021
                        TABLE 247 COMPANY FOOTPRINT
                        TABLE 248 COMPANY INDUSTRY FOOTPRINT
                        TABLE 249 COMPANY REGIONAL FOOTPRINT
     12.6 SMES/STARTUP EVALUATION QUADRANT
             12.6.1 DEFINITIONS AND METHODOLOGY
                        TABLE 250 SME EVALUATION QUADRANT: CRITERIA
             12.6.2 PROGRESSIVE COMPANIES
             12.6.3 RESPONSIVE COMPANIES
             12.6.4 DYNAMIC COMPANIES
             12.6.5 STARTING BLOCKS
                        FIGURE 47 ENTERPRISE CONTENT MANAGEMENT MARKET (GLOBAL):   STARTUP/SME EVALUATION QUADRANT, 2021
     12.7 COMPETITIVE SCENARIO
             TABLE 251 ENTERPRISE CONTENT MANAGEMENT: NEW LAUNCHES, MAY 2020 - APRIL 2021
             TABLE 252 ENTERPRISE CONTENT MANAGEMENT: DEALS, FEBRUARY 2020 - MAY 2021

13 COMPANY PROFILES (Page No. - 230)
     13.1 MAJOR PLAYERS
(Business overview, Products/Services offered, Recent developments, COVID-19 developments, MNM view, Key strengths/Right to win, Strategic choices made, and Weaknesses and competitive threats)*
             13.1.1 MICROSOFT
                        TABLE 253 MICROSOFT: BUSINESS OVERVIEW
                        FIGURE 48 MICROSOFT: COMPANY SNAPSHOT
                        TABLE 254 MICROSOFT: PRODUCT AND SERVICE OFFERINGS
                        TABLE 255 MICROSOFT: NEW LAUNCHES
                        TABLE 256 MICROSOFT: DEALS
             13.1.2 OPENTEXT
                        TABLE 257 OPENTEXT: BUSINESS OVERVIEW
                        FIGURE 49 OPENTEXT: COMPANY SNAPSHOT
                        TABLE 258 OPENTEXT: PRODUCT AND SERVICE OFFERINGS
                        TABLE 259 OPENTEXT: NEW LAUNCHES
                        TABLE 260 OPENTEXT: DEALS
             13.1.3 HYLAND
                        TABLE 261 HYLAND: BUSINESS OVERVIEW
                        TABLE 262 HYLAND: PRODUCT AND SERVICE OFFERINGS
                        TABLE 263 HYLAND: NEW LAUNCHES
                        TABLE 264 HYLAND: DEALS
             13.1.4 IBM
                        TABLE 265 IBM: BUSINESS OVERVIEW
                        FIGURE 50 IBM: COMPANY SNAPSHOT
                        TABLE 266 IBM: PRODUCT OFFERINGS
                        TABLE 267 IBM: NEW LAUNCHES
                        TABLE 268 IBM: DEALS
             13.1.5 LASERFICHE
                        TABLE 269 LASERFICHE: BUSINESS OVERVIEW
                        TABLE 270 LASERFICHE: PRODUCT AND SOLUTION OFFERINGS
                        TABLE 271 LASERFICHE: NEW LAUNCHES
                        TABLE 272 LASERFICHE: DEALS
             13.1.6 BOX
                        TABLE 273 BOX: BUSINESS OVERVIEW
                        FIGURE 51 BOX: COMPANY SNAPSHOT
                        TABLE 274 BOX: PRODUCT AND SOLUTION OFFERINGS
                        TABLE 275 BOX: NEW LAUNCHES
                        TABLE 276 BOX: DEALS
             13.1.7 ORACLE
                        TABLE 277 ORACLE: BUSINESS OVERVIEW
                        FIGURE 52 ORACLE: COMPANY SNAPSHOT
                        TABLE 278 ORACLE: PRODUCT AND SOLUTION OFFERINGS
                        TABLE 279 ORACLE: NEW LAUNCHES
                        TABLE 280 ORACLE: DEALS
             13.1.8 SAP
                        TABLE 281 SAP: BUSINESS OVERVIEW
                        FIGURE 53 SAP: COMPANY SNAPSHOT
                        TABLE 282 SAP: PRODUCT OFFERINGS
                        TABLE 283 SAP: ENTERPRISE CONTENT MANAGEMENT MARKET: NEW LAUNCHES
                        TABLE 284 SAP: DEALS
             13.1.9 NEWGEN SOFTWARE
                        TABLE 285 NEWGEN SOFTWARE: BUSINESS OVERVIEW
                        FIGURE 54 NEWGEN SOFTWARE: COMPANY SNAPSHOT
                        TABLE 286 NEWGEN SOFTWARE: PRODUCT/SOLUTION OFFERINGS
                        TABLE 287 NEWGEN SOFTWARE: NEW LAUNCHES
                        TABLE 288 NEWGEN SOFTWARE: DEALS
             13.1.10 MICRO FOCUS
                        TABLE 289 MICRO FOCUS: BUSINESS OVERVIEW
                        FIGURE 55 MICRO FOCUS: COMPANY SNAPSHOT
                        TABLE 290 MICRO FOCUS: PRODUCT/SOLUTION OFFERINGS
                        TABLE 291 MICRO FOCUS: NEW LAUNCHES
                        TABLE 292 MICRO FOCUS: DEALS
     13.2 OTHER VENDORS
             13.2.1 M-FILES
             13.2.2 IMANAGE
             13.2.3 ASCEND SOFTWARE
             13.2.4 DOCUWARE
             13.2.5 XEROX
             13.2.6 OBJECTIVE
             13.2.7 KYOCERA CORP.
             13.2.8 FABASOFT
             13.2.9 SER GROUP
             13.2.10 GRM INFORMATION MANAGEMENT
             13.2.11 DOMA TECHNOLOGIES
             13.2.12 SYSTEMWARE
             13.2.13 ADOBE
             13.2.14 VEEVA
             13.2.15 ATLASSIAN
     13.3 STARTUP/SME PLAYERS
             13.3.1 DOCSEND
             13.3.2 AODOCS
             13.3.3 EPHESOFT
             13.3.4 PAPER ALTERNATIVE SOLUTIONS
             13.3.5 DMACQ SOFTWARE
             13.3.6 SQUARE 9 SOFTWORKS
             13.3.7 FILECLOUD
             13.3.8 RIPCORD
             13.3.9 SHELF
             13.3.10 TEMPLAFY

*Details on Business overview, Products/Services offered, Recent developments, COVID-19 developments, MNM view, Key strengths/Right to win, Strategic choices made, and Weaknesses and competitive threats might not be captured in case of unlisted companies.

14 ADJACENT/RELATED MARKETS (Page No. - 284)
     14.1 INTRODUCTION
             14.1.1 RELATED MARKETS
             14.1.2 LIMITATIONS
     14.2 WEB CONTENT MANAGEMENT MARKET
              TABLE 293 WEB CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
              TABLE 294 WEB CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
              TABLE 295 RETAIL AND E-COMMERCE: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
              TABLE 296 RETAIL AND E-COMMERCE: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
              TABLE 297 IT AND TELECOM: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION,  2016–2020 (USD MILLION)
              TABLE 298 IT AND TELECOM: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)
     14.3 EDISCOVERY MARKET
              TABLE 299 EDISCOVERY MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION)
              TABLE 300 EDISCOVERY MARKET SIZE, BY VERTICAL, 2020–2025 (USD MILLION)
              TABLE 301 GOVERNMENT AND PUBLIC SECTOR: EDISCOVERY MARKET SIZE, BY REGION,  2016–2019 (USD MILLION)
              TABLE 302 GOVERNMENT AND PUBLIC SECTOR: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)
              TABLE 303 LEGAL: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
              TABLE 304 LEGAL: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)
              TABLE 305 BANKING, FINANCIAL SERVICES, AND INSURANCE: EDISCOVERY MARKET SIZE,  BY REGION, 2016–2019 (USD MILLION)
              TABLE 306 BANKING, FINANCIAL SERVICES, AND INSURANCE: EDISCOVERY MARKET SIZE,  BY REGION, 2020–2025 (USD MILLION)
              TABLE 307 ENERGY AND UTILITIES: EDISCOVERY MARKET SIZE, BY REGION,  2016–2019 (USD MILLION)
              TABLE 308 ENERGY AND UTILITIES: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)
              TABLE 309 HEALTHCARE AND LIFE SCIENCES: EDISCOVERY MARKET SIZE, BY REGION,  2016–2019 (USD MILLION)
              TABLE 310 HEALTHCARE AND LIFE SCIENCES: EDISCOVERY MARKET SIZE, BY REGION,  2020–2025 (USD MILLION)
              TABLE 311 RETAIL AND CONSUMER GOODS: EDISCOVERY MARKET SIZE, BY REGION,  2016–2019 (USD MILLION)
              TABLE 312 RETAIL AND CONSUMER GOODS: EDISCOVERY MARKET SIZE, BY REGION,  2020–2025 (USD MILLION)
              TABLE 313 MANUFACTURING: EDISCOVERY MARKET SIZE, BY REGION,  2016–2019 (USD MILLION)
              TABLE 314 MANUFACTURING: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)
              TABLE 315 IT AND TELECOMMUNICATIONS: EDISCOVERY MARKET SIZE, BY REGION,  2016–2019 (USD MILLION)
              TABLE 316 IT AND TELECOMMUNICATIONS: EDISCOVERY MARKET SIZE, BY REGION,  2020–2025 (USD MILLION)
              TABLE 317 OTHER VERTICALS: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
              TABLE 318 OTHER VERTICALS: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)

15 APPENDIX (Page No. - 295)
     15.1 DISCUSSION GUIDE
     15.2 KNOWLEDGE STORE: MARKETSANDMARKETS’  SUBSCRIPTION PORTAL
     15.3 AVAILABLE CUSTOMIZATIONS
     15.4 RELATED REPORTS
     15.5 AUTHOR DETAILS

The study involved four major activities in estimating the current size of the global Enterprise content management market. Exhaustive secondary research was done to collect information on the market, peer market, and parent market. The next step was to validate these findings, assumptions, and sizing with industry experts across the value chain through primary research. Both top-down and bottom-up approaches were employed to estimate the total ECM market size. After that, the market breakup and data triangulation techniques were used to estimate the market size of segments and subsegments.

Secondary Research

In the secondary research process, various secondary sources, such as Bloomberg and BusinessWeek, have been referred to identify and collect information for this study. The secondary sources included annual reports, press releases, and investor presentations of companies; white papers; and journals, such as Linux Journal and Container Journal, and articles from recognized authors, directories, and databases.

Primary Research

Various primary sources from both supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. The primary sources from the supply side included industry experts, such as Chief Executive Officers (CEOs), Chief Marketing Officers (CMO), Vice Presidents (VPs), Managing Directors (MDs), technology and innovation directors, and related key executives from various key companies and organizations operating in the ECM market along with the associated service providers, and system integrators operating in the targeted regions. All possible parameters that affect the market covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. Following is the breakup of primary respondents.

Enterprise Content Management Market Size, and Share

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

For making market estimates and forecasting the enterprise content management market, and other dependent submarkets, the top-down and bottom-up approaches were used. The bottom-up procedure was used to arrive at the overall market size of the global ECM market using key companies’ revenue and their offerings in the market. The research methodology used to estimate the market size includes the following:

  • The key players in the ECM market have been identified through extensive secondary research.
  • The market size, in terms of value, has been determined through primary and secondary research processes.
  • All percentage shares, splits, and breakups have been determined using secondary sources and verified through primary sources.

Data Triangulation

With data triangulation and validation through primary interviews, the exact value of the overall parent market size was determined and confirmed using this study. The overall market size was then used in the top-down procedure to estimate the size of other individual markets via percentage splits of the market segmentation.

Report Objectives

  • To define, describe, and forecast the enterprise content management market based on components, business functions, verticals, organization size, deployment types, and regions.
  • To provide detailed information about major factors (drivers, restraints, opportunities, and industry-specific challenges) influencing the growth of the ECM market
  • To analyze the impact of COVID-19 on components, business functions, verticals, organization size, deployment types, and regions across the globe
  • To analyze the market with respect to individual growth trends, prospects, and contributions to the ECM market
  • To forecast the market size of five main regions: North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America
  • To analyze opportunities in the market for stakeholders by identifying high-growth segments of the enterprise content management market
  • To profile key players in the ECM market and comprehensively analyze their core competencies in each microsegment
  • To analyze key players based on pricing models, technology analysis, and their market shares
  • To analyze competitive developments, such as new product launches, product enhancements, partnerships, and mergers and acquisitions, in the enterprise content management market

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of an additional five market players
COVID-19

Get in-depth analysis of the COVID-19 impact on the Enterprise Content Management Market

Benchmarking the rapid strategy shifts of the Top 100 companies in the Enterprise Content Management Market

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