Law Enforcement Software Market by Component, Solution (Computer-aided Dispatch, Record Management, Jail Management, Incident Response, and Digital Policing), Service, Deployment Type (On-premises and Cloud) and Region - Global Forecast to 2028
[250 Pages Report] The law enforcement software market size is expected to grow from USD 16.4 billion in 2023 to USD 25.6 billion by 2028 at a Compound Annual Growth Rate (CAGR) of 9.3% during the forecast period. Law enforcement agencies employ a specific kind of software named law enforcement software to handle and analyze data related to illegal activity. This program helps law enforcement officers gather information and share and analyze criminal behavior trends. The administration of cases, the tracking of evidence, and the creation of reports can all be streamlined with the help of law enforcement software. Data gathering and analysis tools, incident reporting and case management, crime mapping, automatic license plate identification, facial recognition, and DNA analysis are some of the characteristics that are frequently found in law enforcement software. Police departments, sheriff's offices, and federal law enforcement organizations are just a few of the law enforcement organizations that can use the program.
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Law Enforcement Software Market Dynamics
Driver: Increasing modern technology integration in law enforcement software
As organizations plan for the world to rapidly adapt digitally and for police officers to easily transition between the office and the street, law enforcement organizations are increasingly utilizing cutting-edge technologies, such as predictive analytics, digital and mobile forensics, and criminal analysis. In addition to updating outdated systems, such as CAD and recording management, it also updates cutting-edge features, such as forensic case management, predictive policing, wearable cameras, digital and mobile forensics, and digital and criminal analysis. Additionally, to carry out police officer operations, law enforcement organizations that handle evidence increasingly rely on emerging technologies, including financial investigations, cyber defense strategies, big data, AI, and data analytics. Proactive law enforcement is made possible by integrated law enforcement software and contemporary technologies, which reduce report delays, increase patrol hours, better serve the community by identifying crime trends, and innovate how law enforcement personnel interact with data from both inside and outside of their domains.
Restraint: Lack of skilled professionals
The benefits of law enforcement software are not widely known or understood by many law enforcement agencies worldwide. There is a considerable demand for law enforcement personnel with both practical experience and technical expertise. Further, a lack of knowledge results in sub-standard product design, which could be harmful. Government agencies need to hire qualified programmers and IT operations experts versed in the most recent methods for installing law enforcement software. As a result of the lack of experienced personnel, organizations have begun international training programs to improve their law enforcement officers and agents.
Opportunity: Increasing ransomware attacks to boost market
The law enforcement software market will expand due to a rise in ransomware attacks. The sensitive data is encrypted by ransomware, which then keeps the victim's data hostage and won't decrypt it unless the user pays a ransom. Some law enforcement and governmental organizations have suffered from these attacks, losing years' worth of data and possibly jeopardizing crucial cases. For instance, the Federal Bureau Investigation (FBI) Internet Crime Complaint Center reports that in 2021, from January to July 31, there were 2,084 ransomware complaints, a 62% rise from the previous year. Law enforcement software industry expansion will be fueled by an increase in attacks.
Challenge: Integration of logical and physical components of security systems
Integrating security systems entails combining physical security applications, such as access control, with logical security applications, such as biometric identification systems, into a single, all-encompassing solution. With this convergence, agencies can greatly improve the effectiveness and breadth of their security infrastructure. . In that case, the system may be set to lock down a facility depending on the type of alarm that sounds when an intruder is detected. Although integrating security systems has several advantages, the process is not simple. It might be difficult to integrate security solutions when everything must be purchased from the same provider. Customers could be stuck using a technology that doesn't fit their demands if the vendor offers very limited support or decides to close the shop. However, this obstacle might eventually be overcome as more public safety and security components enter the market.
Law Enforcement Software Market Ecosystem
Prominent companies in this market include companies that are responsible for delivering law enforcement software solutions and services to end users via various deployment models. These companies have been operating in the market for several years and possess a diversified product portfolio, state-of-the-art technologies, and strong global sales and marketing networks. Prominent companies in this market include IBM Corporation (US), Accenture Plc (Ireland), Motorola Solutions Inc (US), Axon Enterprise Inc (Australia), and NICE Ltd (Israel).
Based on services, the training and support segment to hold the highest CAGR during the forecast period
Based on the services, the law enforcement software market is segmented into implementation, consulting, and training and support. As per segment, training and support is expected to hold the highest CAGR during the forecast period. Services for training and support include assistance with the usage and installation of software for law enforcement. This covers assistance given before, during, and after installation processes as well as maintenance procedures. Through web conferencing, phones, ticketing frameworks, or onsite assistance, the support includes functional, technical, remote, and database support for law enforcement organizations. Organizations may maximize the returns on their efforts in implementing digital insurance solutions with the help of training teams. These services come in bundles with support available 24x7x365 and are subscription-based.
Additionally, they involve routine inspections to prevent unplanned or unforeseen occurrences and respond to serious catastrophes. IBM Corporation, Omnigo, Motorola Solutions Inc, and Esri are among the key training and support services providers in the law enforcement software market. New law enforcement software uses cutting-edge technology; thus, training and support are crucial to understanding these enhanced solutions. Clients using training and support services can increase their endpoint, network, and overall data security.
Based on deployment type, on-premises held the highest market share and the trend is expected to continue during the forecast period
Based on the deployment type, the law enforcement software market is categorized into cloud and on-premises segments. With on-premises deployment, vendors offer real-time document access which enables enterprises in protecting their sensitive data. While using the on-premises deployment model, the entire process from solution implementation through operation takes place inside the agency's physical infrastructure, which offers more security as compared to the cloud deployment model. Numerous governments, law enforcement, and public safety organizations have been embracing the on-premises deployment type due to security concerns as such organizations deal with curitial data, even if cloud-based solutions and services are less expensive than on-premises.
The US market is projected to contribute the largest share for the enforcement market in North America.
North America is expected to lead the enforcement market in 2023. The US is estimated to account for the largest market share in North America in 2023 in the enforcement market, and the trend is expected to continue until 2028. Public safety and law enforcement are identified as the most serious economic challenges for governments. According to secondary data, police in Oklahoma, US, are trained to respond to situations involving mental health issues using a distinct system called Apex Officer. Instead of needing the student to wear a headset, other systems use 360-degree video walls that surround them. There is a significant demand for law enforcement software solutions and services to secure entry and exit points due to the rise in criminal activity and terrorist acts. The US government concentrates on setting up the funds to meet these expanding demands. Major US organizations such as IBM Corporation, Motorola Solutions Inc, Axon Enterprise Inc, and DXC Technology sell law enforcement software. These suppliers are continually developing specialized solutions to meet the various requirements of various law enforcement organizations. The US government is concentrating on enhancing law enforcement and launching anti-racism efforts, particularly in light of the George Floyd tragedy. After the incident, there were various police reforms implemented. Even though crime rates have significantly decreased since the early 1990s, the US is spending more on law enforcement.
Law Enforcement Software Companies
The law enforcement software market is dominated by a few globally established players such as IBM Corporation (US), Accenture Plc (Ireland), Motorola Solutions Inc (US), Axon Enterprise Inc (Australia), NICE Ltd (Israel), Esri (US), Nuance Communication (US), Palantir Technologies Inc (US), Hexagon Safety and Infrastructure (US), Genetec (Canada) among others, are the key vendors that secured law enforcement software contracts in last few years. These vendors can bring global processes and execution expertise to the table, the local players only have local expertise. Driven by increased disposable incomes, easy access to knowledge, and fast adoption of technological products, buyers are more willing to experiment/test new things in the law enforcement software market.
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Report Metrics |
Details |
Market size available for years |
2018–2028 |
Base year considered |
2022 |
Forecast period |
2023–2028 |
Forecast units |
Value (USD Million/Billion) |
Segments Covered |
Component, Solutions, Services, Deployment Type, and Region |
Geographies Covered |
North America, Europe, Asia Pacific, Middle East and Africa, and Latin America |
List of Companies in Law Enforcement Software |
Some of the major law enforcement software market vendors are IBM Corporation (US), Accenture Plc (Ireland), Motorola Solutions Inc (US), Axon Enterprise Inc (Australia), NICE Ltd (Israel), Esri (US), Nuance Communication (US), Palantir Technologies Inc (US), Hexagon Safety and Infrastructure (US), and Genetec (Canada). |
This research report categorizes the law enforcement software market based on component, solutions, services, deployment type, and regions.
Based on the Component:
-
Component
- Solutions
- Services
Based on the Solutions:
-
Solutions
- Computer-Aided Dispatch
- Record Management
- Case Management
- Jail Management
- Incident Response
- Digital Policing
Based on the Services:
-
Services
- Implementation
- Training and Support
- Consulting
Based on the Deployment Type:
-
Deployment Type
- On-premises
- Cloud
Based on the Region:
-
North America
- United States
- Canada
-
Europe
- United Kingdom
- Germany
- France
- Rest of Europe
-
Asia Pacific
- China
- Japan
- Australia and New Zealand
- Rest of Asia Pacific
-
Middle East & Africa
- Kingdom of Saudi Arabia
- Qatar
- South Africa
- Rest of the Middle East & Africa
-
Latin America
- Brazil
- Mexico
- Rest of Latin America
Recent developments:
- In March 2023, Motorola Solutions unveiled the new Avigilon Security Suite, which offers secure, scalable, and adaptable video security and access management to enterprises of all sizes worldwide. The Avigilon security suite comprises the on-premises Avigilon Unity and cloud-native Avigilon Alta systems.
- In November 2022, Oracle launched a new technology platform for law enforcement and first responders. The platform offers software and unified hardware suite for removing data silos, empower first responders with real-time information to eliminate busy manual work which in turn can help in taking more objective decisions. The suite includes a dispatch command center, law enforcement records, jail management software, body-worn devices, and real-time video communication tools.
- In August 2021, the decision-making system, Genetec Mission Control, released a new version. Tracking important data during active issues, creating robust automation, and auditing occurrences are all simplified in version 3.0.2. Moreover, it enhances Mission Control's maintenance capabilities, lowering security risks and the need for administrative participation in routine activities.
Frequently Asked Questions (FAQ):
What is law enforcement software?
According to Imageware, by automating tasks such as report writing, casework, and police dispatching, law enforcement software benefits both law enforcement and decision-makers. Additionally, these collaborations allow agencies to handle crucial data for analysis, such as criminal databases and records, and they may access that data whenever they want from any location utilizing cutting-edge software. Officers can collaborate while enhancing operations and procedures thanks to this program.
According to Palantir Technologies, law enforcement software is an essential tool for officers and agents, which enables organizations to easily analyze intelligence, manage cases, securely collaborate on investigations, produce reports, and respond to crime.
Which country is an early adopter of law enforcement software?
The US is at the initial stage of the adoption of enforcement.
Who are key clients adopting law enforcement software?
Key clients adopting the enforcement market include: -
- City Police Departments
- County Sheriffs
- Transit Authority Police
- School District Police
- Housing Authority Police
- District Attorney's Office Investigators
- Airport Police
- Harbor Police
- University Police
- Hospital Police
Which are the key vendors exploring law enforcement software?
Some of the major law enforcement software vendors are IBM Corporation (US), Accenture Plc (Ireland), Motorola Solutions Inc (US), Axon Enterprise Inc (Australia), NICE Ltd (Israel), Esri (US), Nuance Communication (US), Palantir Technologies Inc (US), Hexagon Safety and Infrastructure (US), Genetec (Canada), NEC Corporation (Japan), DXC Technology (US), eForce (US), Cybertech Systems and Software Inc. (India), LexisNexis Risk Solutions (India), Cyrun (US), CAPERS Software (US), Presynct Technologies (US), Matric Pointe Software (US), Lexipol (US), Tracker Products (US), and CODY Systems (US).
What is the total CAGR expected to be recorded for the law enforcement software market during 2023-2028?
The market is expected to record a CAGR of 9.3% from 2023-2028
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The study involved four major activities in estimating the law enforcement software market size. Exhaustive secondary research was done to collect information on the market, peer, and parent markets. The next step was to validate these findings, assumptions, and sizing with industry experts across value chains through primary research. The bottom-up approach was employed to estimate the overall market size. After that, market breakdown and data triangulation were used to estimate the market size of segments and subsegments.
Secondary Research
The market size of companies offering law enforcement software solutions and services was derived on the basis of the secondary data available through paid and unpaid sources and by analyzing the product portfolios of major companies in the ecosystem and rating the companies based on their product capabilities and business strategies. In the secondary research process, various sources were referred to for identifying and collecting information for the study. Secondary sources included annual reports, press releases, and investor presentations of companies and product data sheets; white papers; journals; certified publications; and articles from recognized authors, government websites, directories, and databases.
Secondary research was majorly used to obtain the key information related to the industry's supply chain, the total pool of key players, market classification, and segmentation according to industry trends to the bottom-most level, regional markets, and key developments from both market and technology-oriented perspectives; all of which were further validated by primary sources.
Primary Research
In the primary research process, various primary sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information on the market. The primary sources from the supply side included various industry experts, including Chief Experience Officers (CXOs); Vice Presidents (VPs); directors from business development, marketing, and product development/innovation teams; related key executives from law enforcement software vendors, industry associations, and independent consultants; and key opinion leaders.
Primary interviews were conducted to gather insights, such as market statistics, the latest trends disrupting the market, new use cases implemented, data on revenue collected from products and services, market breakups, market size estimations, market forecasts, and data triangulation. Primary research also helped in understanding various trends related to technology, component, deployment, and region. Demand-side stakeholders, such as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Chief Security Officers (CSOs), the installation teams of governments/end users using law enforcement software solutions, and digital initiatives project teams were interviewed to understand the buyer's perspective on suppliers, products, service providers, and their current use, which would affect the overall law enforcement software market.
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Market Size Estimation
Both top-down and bottom-up approaches were used to estimate and forecast the law enforcement software market and other dependent submarkets. The bottom-up procedure was deployed to arrive at the overall market size using the revenues and offerings of key companies in the market. With data triangulation methods and validation through primary interviews, this study determined and confirmed the exact value of the overall parent market size. The overall market size was then used in the top-down procedure to estimate the size of other individual markets via percentage splits of the market segments.
Data Triangulation
After arriving at the overall market size—using the market size estimation processes as explained above—the market was split into several segments and subsegments. Where applicable, data triangulation and market breakdown procedures were employed to complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment. The data was triangulated by studying various factors and trends from government agencies' demand and supply sides.
Market Definition
Law enforcement software provides solutions and services to government institutions and agencies responsible for implementing laws and maintaining public safety and security. Law enforcement deals with detecting, preventing, and investigating crime, thereby facilitating public safety and controlling crime rates by apprehension and detention of the suspects violating the law. Law enforcement solutions help agencies and institutions smoothen back-end operations by providing hassle-free and smooth communication among different departments for effective communication during emergencies. It provides a centralized platform for monitoring, managing, and responding in case of security breaches and criminal activities. These solutions help federal, state, and local law enforcement agencies maintain a large pool of data while automating federal activities, such as resource dispatch, emergency backup, crime prevention, criminal identification, and record management.
Key Stakeholders
- Global Law Enforcement Software Solutions Provider
- Law Enforcement Agencies (LEA)
- Public Safety and Security Vendors
- Cloud Service Providers (CSPs)
- Independent Software Vendors (ISVs)
- Cybersecurity Vendors
- System integrators
- Government agencies
- Value-added Resellers (VARs)
- Information Technology (IT) Security Agencies
Report Objectives
- To determine and forecast the global law enforcement software market based on components, solutions, services, deployment types, and regions from 2023 to 2028 and analyze various macro and microeconomic factors affecting the market growth.
- To forecast the market size of five main regions: North America, Europe, Asia Pacific, Middle East & Africa, and Latin America
- To analyze subsegments concerning individual growth trends, prospects, and contributions to the total market.
- To provide detailed information about the major factors (drivers, restraints, opportunities, and challenges) influencing the market's growth.
- To provide recession impact on the adoption of law enforcement software adoption.
- To analyze the opportunities in the market for stakeholders and provide details of the competitive landscape of the major players.
- To comprehensively analyze the core competencies of the key players in the market.
- To track and analyze competitive developments, such as product/solution launches and enhancements, business expansions, acquisitions, partnerships, and contracts and collaborations, in the market.
Available Customizations
With the given market data, MarketsandMarkets offers customizations as per the company's specific needs. The following customization options are available for the report:
Product Analysis
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Geographic Analysis
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Company Information
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Growth opportunities and latent adjacency in Law Enforcement Software Market