Patient Access /Front-end RCM Solutions Market

Patient Access /Front-end RCM Solutions Market by Product & Service (Training, Education, Medical Necessity, Pre-certification), Delivery Mode (Web & Cloud, On premise), End User (Providers, Healthcare BPO Service Providers) - Global Forecast to 2027

Report Code: HIT 5875 Aug, 2022, by marketsandmarkets.com

[198 Pages Report] The global patient access solutions market is projected to reach USD 2.9 billion by 2027 from an estimated USD 1.9 billion in 2022, at a CAGR of 8.9% during the forecast period. The factors driving market growth include the need to maintain regulatory compliance, rising need to curtail healthcare costs, rising importance of denials management. However, dearth of skilled IT professionals, and high deployment costs is challenging the growth of the global patient access solutions market to a certain extent.

Patient Access Solutions Market

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Patient access solutions Market Dynamics

Drivers: Growing importance of denials management

To reduce costs and maximize profits, insurance companies are increasingly denying claims as well as coverage to patients treating chronic or persistent illnesses. This puts an extra burden on healthcare providers to manage operating costs. These factors enable healthcare providers to adopt healthcare IT solutions such as patient access solutions to properly analyze denied claims.

Many providers across the globe still use highly manual and paper-oriented approaches to manage denials. This results in errors, delayed follow-ups, and miscommunication between healthcare providers and insurance companies. While providers may have some level of technology to help automate aspects of this process, many of them are not using the technology to its fullest extent due to a lack of integration with workflows. Automated patient access software such as medical necessity, prior authorization, and denials and appeals management solutions help healthcare providers to save significant revenue, as well as identify trends in errors so that future denials may be prevented.

Restraints: Rising Number of Healthcare Data Breaches

Most healthcare data breaches happen as a result of hacking or IT-related incidents. The next most common cause for data breaches was unauthorized access or disclosure. Loss and theft is a less common reasons of data breaches in the healthcare system In the US, the HIPAA Journal recorded 616 healthcare data breaches in its 2020 breach list, an increase of 66% over the total number of breaches tracked in 2018. According to a publication from the HIPAA Journal, HIPAA-covered companies and business associates paid around USD 13.6 million for HIPAA violations in 2020 and around USD 15.3 million in 2019. Thus, creating a secure communication platform is a major challenge faced by IT vendors catering to the healthcare industry.

Opportunities: Growing Potential in emerging healthcare IT markets

The Asia Pacific region is a highly lucrative market for patient access solutions owing to the various government initiatives focused on the adoption of HCIT solutions, rising government spending on healthcare, and technological advancements in the healthcare sector. The Australian market also presents significant potential for the adoption and implementation of patient access solutions, such as necessity and claims denial management solutions. State- and country-wide HCIT initiatives by the Australian government are supporting the adoption of these HCIT solutions. For instance, the State of South Australia developed a fully integrated statewide electronic health record system; this is expected to drive the adoption of patient access solutions. The Indian healthcare industry has also begun exploring the idea of a connected healthcare ecosystem. Changing demographics increased healthcare expenditure, and rising healthcare awareness are the major factors driving this trend.

Challenge: High deployment costs

Patient access solutions are fairly high-priced software solutions. The maintenance and software update costs of these tools may be more than the actual price of the software. Support and maintenance services, which include software upgrades, represent a recurring expenditure amounting to almost 30% of the total cost of ownership. Moreover, a lack of internal IT expertise necessitates training end users, thereby adding to the cost of ownership.

Hospitals often prefer investing in core technologies such as EHR, E-prescribing, and other clinical solutions linked to the quality of care for patients as opposed to investing in technologies for allied departments of the organization. Thus, the high cost of deployment and maintenance restricts smaller healthcare organizations from investing in patient access solutions, especially in emerging markets across Asia and Latin America.

“ Software to register highest growth in the product & service segment of patient access solutions market in 2021”

On the basis of product & service, the software segment to register highest growth. The high growth of this segment can be attributed to the advantages offerd by the software such as error management, wide variety, differentiated functions.

“Healthcare providers is the largest end user segment by healthcare providers in the patient access solutions market in 2021”

Based on end user, the healthcare providers segment accounted for the largest share in the patient access solutions market during the forecast period. The large share of this segment can be attributed to the growing adoption of HCIT solutions, rise in healthcare spending, and increasing healthcare costs are the major factors supporting the adoption of patient access solutions among healthcare providers.

“North America accounted for the largest share of the patient access solutions market during the forecast period.”

North America holds the largest share of the patient access solutions market in 2021. Growth in the North American patient access solutions market can be attributed to factors such as stringent regulations, increasing government support for improving healthcare infrastructure, and the presence of leading market players in the region.

Patient Access Solutions Market by Region

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Key Market Players

The products and services market is dominated by a few globally established players such as Cognizant (US), McKesson Corporation (US), Cerner Corporation (US), Experian Plc (Ireland), 3M (US), Conifer Health Solutions (US), Waystar (US), Epic Systems Corporation (US), The SSI Group, LLC (US), Optum, Inc. (US), Cirius Group, Inc. (US), Craneware, Inc. (Scotland), Allscripts Healthcare Solutions, Inc. (US), Genentech, Inc. (US).

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Scope of the Report

Report Metric

Details

Market size available for years

2020–2027

Base year considered

2021

Forecast period

2022–2027

Forecast units

Billion (USD)

Segments covered

Product & Service, Delivery mode, End user, and region.

Geographies covered

North America, Europe, Asia Pacific, Latin America, and Middle East and Africa

Companies covered

Cognizant (US), McKesson Corporation (US), Cerner Corporation (US), Experian Plc (Ireland), 3M (US), Conifer Health Solutions (US), Waystar (US), Epic Systems Corporation (US), The SSI Group, LLC (US), Optum, Inc. (US), Cirius Group, Inc. (US), Craneware, Inc. (Scotland), Allscripts Healthcare Solutions, Inc. (US), Genentech, Inc. (Germany), AccuReg Software (US), Patient Access Solutions, Inc. (Canada), Kyruus (US), AccessOne, Inc. (US), Vee Technologies (India), Exela Technologies, Inc. (US), Conduent, Inc. (US), FinThrive (US), PLEXIS Healthcare Systems (US), HealthAsyst (US), and Virtusa Corporation (US) Availity, LLC (US), Access Healthcare (US), Qway Healthcare, Inc. (US), Clearwave, Inc. (US), Promantra (US), Kareo, Inc. (US).

The study categorizes the patient access solutions market based on product & services, delivery mode, end user at regional and global level.

Patient access solutions Market, By Product & Service

  • Introduction
  • Services
    • Support & maintenance services
    • Implementation services
    • Training & education services
  • Software
    • Eligibility verification software
    • Medical necessity management software
    • Precertification & authorization software
    • Claims denial & appeal management
    • Payment estimation software
    • Claims payment assessment & processing software
    • Other software

Patient access solutions Market, By Product & Service

  • Introduction
  • Web & Cloud-based solutions
  • On-premise solutions

Patient access solutions Market, By End User

Global Patient access solutions Market, by Region

  • North America
    • US
    • Canada
  • Europe
    • Germany
    • France
    • UK
    • RoE
  • Asia Pacific
  • Latin America
  • Middle East & Africa

Recent Developments

  • In July, 2021, Cerner and Baystate collaborated to introduce a digital health platform to integrate care delivery and financing systems for a more consumer-focused approach to patient care.
  • In July 2021, Cognizant and Philips collaborated to develop end-to-end digital health solutions that will enable healthcare organizations and life science companies to improve patient care and accelerate clinical trials.
  • In May 2021, Optum (US) collaborated with Bassett Healthcare Network (US) to provide software and data analytics, technology-enabled services and research, as well as advisory and revenue cycle management offerings to advance the delivery of high-quality, convenient, and affordable healthcare for patients across Central New York.

Frequently Asked Questions (FAQ):

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TABLE OF CONTENTS

1 INTRODUCTION (Page No. - 24)
    1.1 STUDY OBJECTIVES
    1.2 MARKET DEFINITION
           1.2.1 INCLUSIONS AND EXCLUSIONS
    1.3 MARKETS COVERED
          FIGURE 1 PATIENT ACCESS SOLUTIONS MARKET
          FIGURE 2 REGIONAL SEGMENTS COVERED
           1.3.1 YEARS CONSIDERED
    1.4 CURRENCY CONSIDERED
          TABLE 1 STANDARD CURRENCY CONVERSION RATES
    1.5 STAKEHOLDERS
    1.6 LIMITATIONS
    1.7 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY (Page No. - 29)
    2.1 RESEARCH DATA
          FIGURE 3 RESEARCH DESIGN
           2.1.1 SECONDARY DATA
                    2.1.1.1 Key data from secondary sources
           2.1.2 PRIMARY DATA
                    FIGURE 4 PRIMARY SOURCES
                    2.1.2.1 Key data from primary sources
                    2.1.2.2 Key industry insights
                                FIGURE 5 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
    2.2 MARKET SIZE ESTIMATION
          FIGURE 6 MARKET SIZE ESTIMATION: REVENUE SHARE ANALYSIS
          FIGURE 7 REVENUE SHARE ANALYSIS ILLUSTRATION
          FIGURE 8 COUNTRY-LEVEL ANALYSIS OF PATIENT ACCESS SOLUTIONS MARKET
          FIGURE 9 TOP-DOWN APPROACH
          FIGURE 10 CAGR PROJECTIONS: SUPPLY SIDE ANALYSIS
          FIGURE 11 CAGR PROJECTIONS FROM ANALYSIS OF DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES (2022-2027)
    2.3 MARKET BREAKDOWN AND DATA TRIANGULATION
          FIGURE 12 MARKET DATA TRIANGULATION METHODOLOGY
    2.4 RESEARCH ASSUMPTIONS

3 EXECUTIVE SUMMARY (Page No. - 41)
    FIGURE 13 PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2022 VS. 2027 (USD MILLION)
    FIGURE 14 PATIENT ACCESS SERVICES MARKET, BY TYPE, 2022 VS. 2027 (USD MILLION)
    FIGURE 15 PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2022 VS. 2027 (USD MILLION)
    FIGURE 16 PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2022 VS. 2027 (USD MILLION)
    FIGURE 17 GEOGRAPHICAL SNAPSHOT OF PATIENT ACCESS SOLUTIONS MARKET, 2021

4 PREMIUM INSIGHTS (Page No. - 45)
    4.1 PATIENT ACCESS SOLUTIONS: MARKET OVERVIEW
          FIGURE 18 GROWING IMPORTANCE OF DENIALS MANAGEMENT TO DRIVE MARKET
    4.2 ASIA PACIFIC: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE AND END USER (2021)
          FIGURE 19 WEB & CLOUD-BASED SOLUTIONS SEGMENT TO DOMINATE MARKET IN 2021
    4.3 PATIENT ACCESS SOLUTIONS MARKET: GEOGRAPHIC GROWTH OPPORTUNITIES
          FIGURE 20 UK TO REGISTER HIGHEST GROWTH IN MARKET DURING FORECAST PERIOD
    4.4 REGIONAL MIX: PATIENT ACCESS SOLUTIONS MARKET (2022−2027)
          FIGURE 21 NORTH AMERICA TO DOMINATE MARKET DURING FORECAST PERIOD

5 MARKET OVERVIEW (Page No. - 49)
    5.1 INTRODUCTION
    5.2 MARKET DYNAMICS
          FIGURE 22 PATIENT ACCESS SOLUTIONS MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
           5.2.1 DRIVERS
                    5.2.1.1 Stringent government regulations for accessing patient data
                    5.2.1.2 Increasing patient volume and subsequent growth in demand for health insurance
                                FIGURE 23 GROWTH IN GERIATRIC POPULATION, BY REGION, 2015–2050
                                FIGURE 24 PROJECTED HEALTHCARE SPENDING IN DIFFERENT REGIONS, 2017–2022 (USD BILLION)
                    5.2.1.3 Growing importance of denials management
                    5.2.1.4 Declining reimbursement rates
                    5.2.1.5 Rising need to curtail healthcare costs
                                TABLE 2 IMPACT ANALYSIS: MARKET DRIVERS
           5.2.2 RESTRAINTS
                    5.2.2.1 Data breaches and loss of confidentiality
                                TABLE 3 LARGEST HEALTHCARE DATA BREACHES GLOBALLY (2020)
                                TABLE 4 IMPACT ANALYSIS: MARKET RESTRAINTS
           5.2.3 OPPORTUNITIES
                    5.2.3.1 High growth potential in emerging healthcare IT markets
                                TABLE 5 IMPACT ANALYSIS: MARKET OPPORTUNITIES
           5.2.4 CHALLENGES
                    5.2.4.1 Dearth of skilled healthcare IT professionals
                    5.2.4.2 Reluctance to adopt patient access solutions
                    5.2.4.3 High deployment costs
                                TABLE 6 IMPACT ANALYSIS: MARKET CHALLENGES

6 INDUSTRY INSIGHTS (Page No. - 58)
    6.1 INTRODUCTION
          TABLE 7 ESTIMATED SPENDING ON REGULATORY COMPLIANCE BY HEALTHCARE PROVIDERS IN US
    6.2 US: CURRENT SCENARIO OF HEALTHCARE CLAIMS MANAGEMENT
           6.2.1 MANUAL VS. ELECTRONIC CLAIMS MANAGEMENT PROCESSES
                    TABLE 8 AVERAGE COST PER TRANSACTION FOR MANUAL AND ELECTRONIC TRANSACTIONS AND SAVINGS OPPORTUNITY, 2018
                    TABLE 9 AVERAGE, MINIMUM, AND MAXIMUM TIME SPENT BY PROVIDERS CONDUCTING MANUAL AND ELECTRONIC TRANSACTIONS, 2018
           6.2.2 LACK OF STANDARDIZATION BETWEEN PAYER POLICIES
    6.3 US: ADOPTION TRENDS FOR PATIENT ACCESS SOLUTIONS
          FIGURE 25 US: ADOPTION AND VOLUME OF ELECTRONIC ELIGIBILITY AND BENEFIT VERIFICATIONS FOR COMMERCIAL MEDICAL HEALTH PLANS AND PROVIDERS
    6.4 PATIENT ACCESS SOLUTIONS AND VALUE-BASED CARE
          FIGURE 26 VALUE-BASED CARE THROUGH EFFICIENT DATA EXCHANGE
    6.5 HCIT EXPENDITURE ANALYSIS
           6.5.1 NORTH AMERICA
                    FIGURE 27 US HEALTHCARE SPENDING, 2012–2020 (USD BILLION)
           6.5.2 EUROPE
           6.5.3 ASIA PACIFIC
    6.6 US: HCIT ADOPTION TRENDS
          FIGURE 28 US: HOSPITAL EHR ADOPTION, 2007–2018
    6.7 REGULATORY ANALYSIS
           6.7.1 NORTH AMERICA
                    6.7.1.1 US
                    6.7.1.2 Canada
           6.7.2 EUROPE
           6.7.3 ASIA PACIFIC
    6.8 INDUSTRY TRENDS
           6.8.1 GROWING FOCUS ON INTEGRATION PLATFORM AS A SERVICE (IPAAS)
           6.8.2 BUDGETARY CONSTRAINTS AND COST-CUTTING MEASURES IN EUROPE
    6.9 ECOSYSTEM ANALYSIS
          FIGURE 29 MARKET ECOSYSTEM: PATIENT ACCESS SOLUTIONS MARKET
    6.10 TECHNOLOGY ANALYSIS
           FIGURE 30 FOCUS ON USING PATIENT ACCESS SOLUTIONS IN HEALTHCARE SUPPLY CHAIN MANAGEMENT

7 PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE (Page No. - 72)
    7.1 INTRODUCTION
          TABLE 10 PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2020–2027 (USD MILLION)
    7.2 SERVICES
          TABLE 11 PATIENT ACCESS SOLUTIONS MARKET BY SERVICES, BY TYPE, 2020–2027 (USD MILLION)
          TABLE 12 PATIENT ACCESS SOLUTIONS MARKET BY SERVICES, BY COUNTRY, 2020–2027 (USD MILLION)
           7.2.1 SUPPORT & MAINTENANCE SERVICES
                    7.2.1.1 Rising trend of outsourcing to drive segment
                                TABLE 13 SUPPORT & MAINTENANCE SERVICES MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
           7.2.2 IMPLEMENTATION SERVICES
                    7.2.2.1 Increasing adoption of software by healthcare providers to fuel segment
                                FIGURE 31 ADOPTION OF ELECTRONIC ADMINISTRATIVE TRANSACTIONS, 2018–2021
                                TABLE 14 IMPLEMENTATION SERVICES MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
           7.2.3 TRAINING & EDUCATION SERVICES
                    7.2.3.1 Training & education services to increase healthcare providers’ awareness about available patient access solutions
                                TABLE 15 TRAINING & EDUCATION SERVICES MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
    7.3 SOFTWARE
          TABLE 16 PATIENT ACCESS SOFTWARE MARKET, BY TYPE, 2020–2027 (USD MILLION)
          TABLE 17 PATIENT ACCESS SOFTWARE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
           7.3.1 ELIGIBILITY VERIFICATION SOFTWARE
                    7.3.1.1 Real-time access to healthcare payers to propel segment
                                FIGURE 32 ADOPTION OF ELECTRONIC ELIGIBILITY AND BENEFIT VERIFICATION, 2019–2021
                                TABLE 18 KEY PLAYERS PROVIDING ELIGIBILITY VERIFICATION SOFTWARE
                                TABLE 19 ELIGIBILITY VERIFICATION SOFTWARE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
           7.3.2 MEDICAL NECESSITY MANAGEMENT SOFTWARE
                    7.3.2.1 Accelerated cash flow and net revenue to drive segment
                                TABLE 20 KEY PLAYERS PROVIDING MEDICAL NECESSITY MANAGEMENT SOFTWARE
                                TABLE 21 MEDICAL NECESSITY MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
           7.3.3 PRECERTIFICATION & AUTHORIZATION SOFTWARE
                    7.3.3.1 Cost efficiency and management of real-time authorization requests to fuel segment
                                TABLE 22 KEY PLAYERS PROVIDING PRECERTIFICATION & AUTHORIZATION SOFTWARE
                                TABLE 23 PRECERTIFICATION & AUTHORIZATION SOFTWARE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
           7.3.4 CLAIMS DENIAL & APPEAL MANAGEMENT SOFTWARE
                    7.3.4.1 Streamlined productivity tools and claims-related alerts to fuel segment
                                TABLE 24 KEY PLAYERS PROVIDING CLAIMS DENIAL & APPEAL MANAGEMENT SOFTWARE
                                TABLE 25 CLAIMS DENIAL & APPEAL MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
           7.3.5 PAYMENT ESTIMATION SOFTWARE
                    7.3.5.1 Need to control rising healthcare costs to drive segment
                                TABLE 26 KEY PLAYERS PROVIDING PAYMENT ESTIMATION SOFTWARE
                                TABLE 27 PAYMENT ESTIMATION SOFTWARE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
           7.3.6 CLAIMS PAYMENT ASSESSMENT & PROCESSING SOFTWARE
                    7.3.6.1 Increasing government initiatives to propel segment
                                TABLE 28 KEY PLAYERS PROVIDING CLAIMS PAYMENT ASSESSMENT & PROCESSING SOFTWARE
                                TABLE 29 CLAIMS PAYMENT ASSESSMENT & PROCESSING SOFTWARE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
           7.3.7 OTHER SOFTWARE
                    TABLE 30 OTHER SOFTWARE MARKET FOR PATIENT ACCESS SOLUTIONS, BY COUNTRY, 2020–2027 (USD MILLION)

8 PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE (Page No. - 90)
    8.1 INTRODUCTION
          TABLE 31 PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020–2027 (USD MILLION)
    8.2 WEB & CLOUD-BASED SOLUTIONS
           8.2.1 COST-EFFECTIVENESS AND LARGE STORAGE CAPACITY TO PROPEL MARKET
                    TABLE 32 PATIENT ACCESS SOLUTIONS MARKET FOR WEB & CLOUD-BASED SOLUTIONS, BY COUNTRY, 2020–2027 (USD MILLION)
    8.3 ON-PREMISE SOLUTIONS
           8.3.1 REDUCED RISK OF DATA BREACHES AND OTHER SECURITY ISSUES TO DRIVE MARKET
                    TABLE 33 PATIENT ACCESS SOLUTIONS MARKET FOR ON-PREMISE SOLUTIONS, BY COUNTRY, 2020–2027 (USD MILLION)

9 PATIENT ACCESS SOLUTIONS MARKET, BY END USER (Page No. - 94)
    9.1 INTRODUCTION
          TABLE 34 PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2020–2027 (USD MILLION)
    9.2 HEALTHCARE PROVIDERS
           9.2.1 HEALTHCARE PROVIDERS TO DOMINATE MARKET DURING FORECAST PERIOD
                    TABLE 35 PATIENT ACCESS SOLUTIONS MARKET FOR HEALTHCARE PROVIDERS, BY COUNTRY, 2020–2027 (USD MILLION)
    9.3 HCIT OUTSOURCING COMPANIES
           9.3.1 HCIT OUTSOURCING COMPANIES TO REGISTER HIGHEST GROWTH DURING FORECAST PERIOD
                    TABLE 36 PATIENT ACCESS SOLUTIONS MARKET FOR HCIT OUTSOURCING COMPANIES, BY COUNTRY, 2020–2027 (USD MILLION)
    9.4 OTHER END USERS
          TABLE 37 PATIENT ACCESS SOLUTIONS MARKET FOR OTHER END USERS, BY REGION, 2020–2027 (USD MILLION)

10 PATIENT ACCESS SOLUTIONS MARKET, BY REGION (Page No. - 100)
     10.1 INTRODUCTION
             TABLE 38 PATIENT ACCESS SOLUTIONS MARKET, BY REGION, 2020–2027 (USD MILLION)
     10.2 NORTH AMERICA
             FIGURE 33 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET SNAPSHOT, 2021
             TABLE 39 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
             TABLE 40 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2020–2027 (USD MILLION)
             TABLE 41 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET FOR SERVICES, BY TYPE, 2020–2027 (USD MILLION)
             TABLE 42 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET FOR SOFTWARE, BY TYPE, 2020–2027 (USD MILLION)
             TABLE 43 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020–2027 (USD MILLION)
             TABLE 44 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2020–2027 (USD MILLION)
             10.2.1 US
                        10.2.1.1 Growing need to curtail healthcare costs to drive market
                                      TABLE 45 US: KEY MACROINDICATORS
                                      TABLE 46 US: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2020–2027 (USD MILLION)
                                      TABLE 47 US: PATIENT ACCESS SOLUTIONS MARKET FOR SERVICES, BY TYPE, 2020–2027 (USD MILLION)
                                      TABLE 48 US: PATIENT ACCESS SOLUTIONS MARKET FOR SOFTWARE, BY TYPE, 2020–2027 (USD MILLION)
                                      TABLE 49 US: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020–2027 (USD MILLION)
                                      TABLE 50 US: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2020–2027 (USD MILLION)
             10.2.2 CANADA
                        10.2.2.1 Need for financial management in healthcare organizations to support market
                                      TABLE 51 CANADA: KEY MACROINDICATORS
                                      TABLE 52 CANADA: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2020–2027 (USD MILLION)
                                      TABLE 53 CANADA: PATIENT ACCESS SOLUTIONS MARKET FOR SERVICES, BY TYPE, 2020–2027 (USD MILLION)
                                      TABLE 54 CANADA: PATIENT ACCESS SOLUTIONS MARKET BY SOFTWARE, BY TYPE, 2020–2027 (USD MILLION)
                                      TABLE 55 CANADA: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020–2027 (USD MILLION)
                                      TABLE 56 CANADA: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2020–2027 (USD MILLION)
     10.3 EUROPE
             TABLE 57 EHEALTH PRIORITIES FOR HEALTHCARE PROVIDERS IN EUROPE, BY COUNTRY (2019)
             FIGURE 34 EUROPE: EHEALTH CHALLENGES FACED BY HEALTHCARE PROVIDERS, 2019
             TABLE 58 EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
             TABLE 59 EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2020–2027 (USD MILLION)
             TABLE 60 EUROPE: PATIENT ACCESS SOLUTIONS MARKET BY SERVICES, BY TYPE, 2020–2027 (USD MILLION)
             TABLE 61 EUROPE: PATIENT ACCESS SOLUTIONS MARKET FOR SOFTWARE, BY TYPE, 2020–2027 (USD MILLION)
             TABLE 62 EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020–2027 (USD MILLION)
             TABLE 63 EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2020–2027 (USD MILLION)
             10.3.1 GERMANY
                        10.3.1.1 Increasing government initiatives to boost market
                                      TABLE 64 GERMANY: KEY MACROINDICATORS
                                      TABLE 65 GERMANY: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2020–2027 (USD MILLION)
                                      TABLE 66 GERMANY: PATIENT ACCESS SOLUTIONS MARKET FOR SERVICES, BY TYPE, 2020–2027 (USD MILLION)
                                      TABLE 67 GERMANY: PATIENT ACCESS SOLUTIONS MARKET FOR SOFTWARE, BY TYPE, 2020–2027 (USD MILLION)
                                      TABLE 68 GERMANY: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020–2027 (USD MILLION)
                                      TABLE 69 GERMANY: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2020–2027 (USD MILLION)
             10.3.2 FRANCE
                        10.3.2.1 Upcoming retirement of doctors to drive market
                                      TABLE 70 FRANCE: KEY MACROINDICATORS
                                      TABLE 71 FRANCE: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2020–2027 (USD MILLION)
                                      TABLE 72 FRANCE: PATIENT ACCESS SOLUTIONS MARKET BY SERVICES, BY TYPE, 2020–2027 (USD MILLION)
                                      TABLE 73 FRANCE: PATIENT ACCESS SOLUTIONS MARKET BY SOFTWARE, BY TYPE, 2020–2027 (USD MILLION)
                                      TABLE 74 FRANCE: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020–2027 (USD MILLION)
                                      TABLE 75 FRANCE: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2020–2027 (USD MILLION)
             10.3.3 UK
                        10.3.3.1 Government initiatives for EMR and eHealth solutions to drive market
                                      TABLE 76 UK: KEY MACROINDICATORS
                                      TABLE 77 UK: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2020–2027 (USD MILLION)
                                      TABLE 78 UK: PATIENT ACCESS SOLUTIONS MARKET BY SERVICES, BY TYPE, 2020–2027 (USD MILLION)
                                      TABLE 79 UK: PATIENT ACCESS SOLUTIONS MARKET BY SOFTWARE, BY TYPE, 2020–2027 (USD MILLION)
                                      TABLE 80 UK: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020–2027 (USD MILLION)
                                      TABLE 81 UK: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2020–2027 (USD MILLION)
             10.3.4 REST OF EUROPE
                        TABLE 82 REST OF EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2020–2027 (USD MILLION)
                        TABLE 83 REST OF EUROPE: PATIENT ACCESS SOLUTIONS MARKET FOR SERVICES, BY TYPE, 2020–2027 (USD MILLION)
                        TABLE 84 REST OF EUROPE: PATIENT ACCESS SOLUTIONS MARKET FOR SOFTWARE, BY TYPE, 2020–2027 (USD MILLION)
                        TABLE 85 REST OF EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020–2027 (USD MILLION)
                        TABLE 86 REST OF EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2020–2027 (USD MILLION)
     10.4 ASIA PACIFIC
             10.4.1 INCREASING NEED FOR IMPROVED FINANCIAL MANAGEMENT TO DRIVE MARKET
                        FIGURE 35 ASIA PACIFIC: PATIENT ACCESS SOLUTIONS MARKET SNAPSHOT, 2021
                        TABLE 87 ASIA PACIFIC: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2020–2027 (USD MILLION)
                        TABLE 88 ASIA PACIFIC: PATIENT ACCESS SOLUTIONS MARKET FOR SERVICES, BY TYPE, 2020–2027 (USD MILLION)
                        TABLE 89 ASIA PACIFIC: PATIENT ACCESS SOLUTIONS MARKET FOR SOFTWARE, BY TYPE, 2020–2027 (USD MILLION)
                        TABLE 90 ASIA PACIFIC: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020–2027 (USD MILLION)
                        TABLE 91 ASIA PACIFIC: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2020–2027 (USD MILLION)
     10.5 LATIN AMERICA
             10.5.1 DEVELOPMENTS IN HEALTHCARE INFRASTRUCTURE TO SUPPORT MARKET
                        TABLE 92 LATIN AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2020–2027 (USD MILLION)
                        TABLE 93 LATIN AMERICA: PATIENT ACCESS SOLUTIONS MARKET BY SERVICES, BY TYPE, 2020–2027 (USD MILLION)
                        TABLE 94 LATIN AMERICA: PATIENT ACCESS SOLUTIONS MARKET BY SOFTWARE, BY TYPE, 2020–2027 (USD MILLION)
                        TABLE 95 LATIN AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020–2027 (USD MILLION)
                        TABLE 96 LATIN AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2020–2027 (USD MILLION)
     10.6 MIDDLE EAST & AFRICA
             10.6.1 GROWING MEDICAL TOURISM TO SUPPORT MARKET
                        TABLE 97 MIDDLE EAST & AFRICA: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2020–2027 (USD MILLION)
                        TABLE 98 MIDDLE EAST & AFRICA: PATIENT ACCESS SOLUTIONS MARKET FOR SERVICES, BY TYPE, 2020–2027 (USD MILLION)
                        TABLE 99 MIDDLE EAST & AFRICA: PATIENT ACCESS SOLUTIONS MARKET FOR SOFTWARE, BY TYPE, 2020–2027 (USD MILLION)
                        TABLE 100 MIDDLE EAST & AFRICA: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020–2027 (USD MILLION)
                        TABLE 101 MIDDLE EAST & AFRICA: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2020–2027 (USD MILLION)

11 COMPETITIVE LANDSCAPE (Page No. - 140)
     11.1 INTRODUCTION
             TABLE 102 KEY GROWTH STRATEGIES ADOPTED BY MARKET PLAYERS FROM JANUARY 2019 TO JUNE 2022
     11.2 PATIENT ACCESS SOLUTIONS MARKET: GEOGRAPHICAL ASSESSMENT
             FIGURE 36 GEOGRAPHIC ASSESSMENT OF KEY PLAYERS IN PATIENT ACCESS SOLUTIONS MARKET (2021)
     11.3 PATIENT ACCESS SOLUTIONS MARKET: R&D EXPENDITURE
             FIGURE 37 R&D EXPENDITURE OF KEY PLAYERS IN PATIENT ACCESS SOLUTIONS MARKET (2021)
     11.4 REVENUE ANALYSIS OF MARKET PLAYERS
             FIGURE 38 REVENUE ANALYSIS: PATIENT ACCESS SOLUTIONS MARKET, 2021
     11.5 MARKET SHARE ANALYSIS
             FIGURE 39 PATIENT ACCESS SOLUTIONS MARKET SHARE ANALYSIS, BY KEY PLAYER, 2021
     11.6 COMPETITIVE LEADERSHIP MAPPING
             11.6.1 STARS
             11.6.2 EMERGING LEADERS
             11.6.3 PERVASIVE PLAYERS
             11.6.4 PARTICIPANTS
                        FIGURE 40 PATIENT ACCESS SOLUTIONS MARKET: COMPETITIVE LEADERSHIP MAPPING (2021)
     11.7 COMPETITIVE LEADERSHIP MAPPING (SMES/START-UPS)
             11.7.1 PROGRESSIVE COMPANIES
             11.7.2 RESPONSIVE COMPANIES
             11.7.3 DYNAMIC COMPANIES
             11.7.4 STARTING BLOCKS
                        FIGURE 41 PATIENT ACCESS SOLUTIONS MARKET: COMPETITIVE LEADERSHIP MAPPING FOR SMES/START-UPS (2021)
     11.8 COMPETITIVE BENCHMARKING
             FIGURE 42 ANALYSIS OF PRODUCT & SERVICE PORTFOLIOS OF MAJOR PLAYERS IN PATIENT ACCESS SOLUTIONS MARKET
             FIGURE 43 BUSINESS STRATEGIES ADOPTED BY MAJOR PLAYERS IN PATIENT ACCESS SOLUTIONS MARKET
     11.9 COMPETITIVE SITUATIONS AND TRENDS
             11.9.1 DEALS
                        TABLE 103 DEALS (2019–2022)

12 COMPANY PROFILES (Page No. - 152)
     12.1 KEY PLAYERS
(Business Overview, Products/Services/Solutions Offered, Recent Developments, and MnM View)*
             12.1.1 MCKESSON CORPORATION
                        TABLE 104 MCKESSON CORPORATION: COMPANY OVERVIEW
                        FIGURE 44 MCKESSON CORPORATION: COMPANY SNAPSHOT (2021)
             12.1.2 OPTUM, INC.
                        TABLE 105 OPTUM, INC.: COMPANY OVERVIEW
                        FIGURE 45 OPTUM, INC.: COMPANY SNAPSHOT (2021)
             12.1.3 COGNIZANT
                        TABLE 106 COGNIZANT: COMPANY OVERVIEW
                        FIGURE 46 COGNIZANT: COMPANY SNAPSHOT (2021)
             12.1.4 CERNER CORPORATION
                        TABLE 107 CERNER CORPORATION: COMPANY OVERVIEW
                        FIGURE 47 CERNER CORPORATION: COMPANY SNAPSHOT (2021)
             12.1.5 EXPERIAN PLC
                        TABLE 108 EXPERIAN PLC: COMPANY OVERVIEW
                        FIGURE 48 EXPERIAN PLC: COMPANY SNAPSHOT (2021)
             12.1.6 3M
                        TABLE 109 3M: COMPANY OVERVIEW
                        FIGURE 49 3M: COMPANY SNAPSHOT (2021)
             12.1.7 CONIFER HEALTH SOLUTIONS
                        TABLE 110 CONIFER HEALTH SOLUTIONS: COMPANY OVERVIEW
                        FIGURE 50 CONIFER HEALTH SOLUTIONS: COMPANY SNAPSHOT (2021)
             12.1.8 CRANEWARE, INC.
                        TABLE 111 CRANEWARE, INC.: COMPANY OVERVIEW
                        FIGURE 51 CRANEWARE, INC.: COMPANY SNAPSHOT (2021)
             12.1.9 GENENTECH, INC. (ROCHE)
                        TABLE 112 GENENTECH, INC.: COMPANY OVERVIEW
                        FIGURE 52 ROCHE: COMPANY SNAPSHOT (2021)
             12.1.10 ALLSCRIPTS HEALTHCARE SOLUTIONS, INC.
                        TABLE 113 ALLSCRIPTS HEALTHCARE SOLUTIONS, INC.: COMPANY OVERVIEW
                        FIGURE 53 ALLSCRIPTS HEALTHCARE SOLUTIONS, INC.: COMPANY SNAPSHOT (2021)
             12.1.11 EPIC SYSTEMS CORPORATION
                        TABLE 114 EPIC SYSTEMS CORPORATION: COMPANY OVERVIEW
             12.1.12 WAYSTAR
                        TABLE 115 WAYSTAR: COMPANY OVERVIEW
             12.1.13 THE SSI GROUP, LLC
                        TABLE 116 THE SSI GROUP, LLC: COMPANY OVERVIEW
             12.1.14 CIRIUS GROUP, INC.
                        TABLE 117 CIRIUS GROUP, INC.: COMPANY OVERVIEW
             12.1.15 ACCUREG SOFTWARE
                        TABLE 118 ACCUREG SOFTWARE: COMPANY OVERVIEW
* Business Overview, Products/Services/Solutions Offered, Recent Developments, and MnM View might not be captured in case of unlisted companies.
     12.2 OTHER PLAYERS
             12.2.1 PATIENT ACCESS SOLUTIONS, INC.
             12.2.2 KYRUUS
             12.2.3 EXELA TECHNOLOGIES, INC.
             12.2.4 ACCESS ONE, INC.
             12.2.5 VEE TECHNOLOGIES
             12.2.6 CONDUENT, INC.
             12.2.7 FINTHRIVE
             12.2.8 PLEXIS HEALTHCARE SYSTEMS
             12.2.9 HEALTHASYST
             12.2.10 VIRTUSA CORPORATION

13 APPENDIX (Page No. - 191)
     13.1 DISCUSSION GUIDE
     13.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
     13.3 AVAILABLE CUSTOMIZATION OPTIONS
     13.4 RELATED REPORTS
     13.5 AUTHOR DETAILS

This research study involved the extensive use of both primary and secondary sources. Various factors affecting the industry were studied to identify segmentation types; industry trends; key players; the competitive landscape of the market; and key market dynamics, such as drivers, restraints, opportunities, challenges, and key player strategies.

Secondary Research

This research study involved secondary sources; directories; databases such as Bloomberg Business, Factiva, and the Wall Street Journal; white papers; annual reports; company house documents; investor presentations; and SEC filings of companies. Secondary research was used to identify and collect information useful for this extensive, technical, market-oriented, and commercial study of the patient access solutions market. It was also used to obtain essential information about key market players, market classification, and segmentation according to industry trends to the bottom-most level and key developments related to market and technology perspectives. A database of the key industry leaders was also prepared using secondary research.

Primary Research

In the primary research process, various sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information. The primary sources from the supply side include CEOs, vice presidents, marketing and sales directors, business development managers, technology and innovation directors of companies, suppliers, and distributors. On the other hand, primary sources from the demand side include industry experts such as directors of hospitals and clinics, hospital and clinic managers, optometrists, professors, research scientists, and related key opinion leaders.

A breakdown of the primary respondents is provided below:

Patient Access Solutions Market Size, and Share

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

The total size of the patient access solutions market was arrived at after data triangulation from five different approaches, as mentioned below. After each approach, the weighted average of approaches was taken based on the level of assumptions used.

Data Triangulation

After arriving at the market size, the total Patient access solutions Market was divided into several segments and subsegments.

  • Approach for products and services as well as delivery mode: Splits for segments were derived by studying the usage and adoption of various product and service segments as well as delivery mode considered in the study.
  • Approach for end users: Splits for segments were derived by studying the adoption patterns of products by different end users in the patient access solutions market.

Global Patient access solutions Market Size: Top-Down Approach

Patient Access Solutions Market Size, and Share

To know about the assumptions considered for the study, Request for Free Sample Report

Objectives of the Study

  • To define, describe, analyze, and forecast the patient access solutions market, by product and service, delivery mode, end user, as well as region
  • To provide detailed information about the major factors influencing the market growth (such as drivers, restraints, opportunities, and challenges)
  • To strategically analyze micromarkets1 with respect to individual growth trends, prospects, and contributions to the overall patient access solutions market
  • To analyze market opportunities for stakeholders and provide details of the competitive landscape for key players
  • To forecast the size of the market segments in North America, Europe, the Asia Pacific, Latin America, and the Middle East & Africa
  • To profile the key players and comprehensively analyze their market shares and core competencies in the patient access solutions market
  • To track and analyze competitive developments such as partnerships, collaborations, agreements, acquisitions, and divestitures in the patient access solutions market

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per your company’s specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to 5)

Geographic Analysis

  • A further breakdown of the European patient access solutions market into Spain, Italy and the Rest of Europe
  •  A further breakdown of the Asia Pacific patient access solutions market into Japan, Singapore, and Australia
Patient Access /Front-end RCM Solutions Market Size,  Share & Growth Report
Report Code
HIT 5875
Published ON
Aug, 2022
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