HOME Top Market Reports Interactive Kiosk Market - by Type (ATMs, Self-service kiosk- (Information, ticketing, photo, patient interactive, check-in, employment, tele, DVD, & postal kiosk) &Vending machine), by Industry, by Component, & by Geography - Global Forecast to 2020

Interactive Kiosk Market - by Type (ATMs, Self-service kiosk- (Information, ticketing, photo, patient interactive, check-in, employment, tele, DVD, & postal kiosk) &Vending machine), by Industry, by Component, & by Geography - Global Forecast to 2020

By: marketsandmarkets.com
Publishing Date: January 2016
Report Code: SE 4036

 

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The global interactive kiosks market is estimated to reach USD 73.35 Billion by 2020, at a CAGR of 9.2% between 2015 and 2020. The deployment of the interactive kiosks has improved sales of the provider owing to the efficiency in the service provided which has led to the reduction in the buyers waiting time and improved buying experience. The base year considered is 2014 and the market forecast provided is between 2015 and 2020.

The interactive kiosks market is segmented into market size by component, by type, by industry, and by region. One of the segments on the basis of type has been further divided into automated teller machine (ATM), self-service kiosks, and vending machine Kiosks.

The market sizing of the global interactive kiosks market was done by top-down and bottom-up method. In bottom up approach, the market size, in terms of volume, for each type of interactive kiosks system was calculated with their average selling price and then each type was mapped with the industry applications. The summation of revenue of all the types and industry gave us the overall market-size. In top-down approach, the top companies in the market are analyzed and their product portfolio is studied to get the global market of the market. This overall market is analyzed by percentage contribution of segments such as geography. Finally these geographic split of segment market is further analyzed to arrive at the region and country wise break-up of the overall market.

In the process of determining and verifying the market size for several segments and sub-segments gathered through secondary research, extensive primary interviews were conducted with key opinion leaders. The break-up of the profiles of primary participants is given in the chart below:

Interactive Kiosks Market

To know about the assumptions considered for the study, download the pdf brochure

The ecosystem of interactive kiosks market includes research & development, assembly & manufacturing, software providers, marketing & sales, end users and post sales service providers. The report provides the competitive landscape of the key players which indicates their growth strategies in terms of the market.

The report provides the profiles of the major active companies in the interactive kiosks market. The key players in the market are KIOSK Information Systems Inc. (U.S.), NCR Corp. (U.S.), International Business Machines Corporation (IBM) Corp. (U.S.), EMBROSS Group Pty Ltd. (Australia), IER SAS (France), Phoenix Kiosk Inc. was (U.S.), SlabbKiosks (U.S.), Wincor Nixdorf Ag (Germany), Meridian Kiosks LLC (U.S.), and RedyRef Interactive Kiosks (U.S.).

The report also presents market dynamics such as the drivers, restraints, opportunities, and challenges. Apart from the in-depth view on the market segmentation, the report also includes the critical market data and qualitative information for each type, along with the qualitative analysis such as the Porter’s five forces analysis, value chain analysis, and market breakdown analysis. The report targets the manufacturers, software providers, system integrators and end-user industries of interactive kiosks market.

Target Audience:

  • Original device manufacturers (ODMs)
  • System integrators
  • Software provider
  • Electronic hardware equipment manufacturers
  • Various categories of software suppliers
  • ICT end users
  • Assembly and packaging vendors
  • Technical universities
  • Government research agencies and private research organizations
  • Research institutes and organizations
  • Market research and consulting firms

Scope of the Report:

The market covered in this report has been segmented as follows:

Interactive Kiosk Market, by Component:

  • Hardware component
  • Software component

Interactive Kiosk Market, by Type:

  • Coin & Currency Counter
  • ATMs
  • Self-service kiosk
    • Information kiosks
    • Ticketing kiosks
    • Photo kiosks
    • Patient self-service kiosks
    • Check-in kiosks
    • Employment kiosks
  • Vending machines

Interactive Kiosk Market, by Industry:

  • Retail
  • Healthcare
  • Banking & financial services
  • Government
  • Transportation
  • Hospitality
  • Entertainment

Interactive Kiosk Market, by Geography:

  • North America
  • Europe
  • APAC
  • RoW

Available customizations:

  • Type of kiosks by country data can be provided in terms of value and volume
  • Further breakdown of the interactive kiosk market by countries not covered in the report (up to 5)
  • Country wise breakup for types of interactive kiosk devices
  • Detailed analysis and profiling of the additional market players (up to five)

Table of Contents

1 Introduction (Page No. - 15)
    1.1 Study Objectives
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered for the Study
    1.4 Currency
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 19)
    2.1 Introduction
    2.2 Research Data
           2.2.1 Secondary Data
                    2.2.1.1 Key Data From Secondary Sources
           2.2.2 Primary Data
                    2.2.2.1 Key Data From Primary Sources
                    2.2.2.2 Key Industry Insights
                    2.2.2.3 Breakdown of Primaries
    2.3 Market Estimation
           2.3.1 Bottom-Up Approach
           2.3.2 Top-Down Approach
    2.4 Market Breakdown and Data Triangulation

3 Executive Summary (Page No. - 28)

4 Premium Insights (Page No. - 34)
    4.1 Attractive Opportunities in the Interactive Kiosks Market
    4.2 Market, By Self-Service Kiosks Sub-Type
    4.3 Automated Teller Machine Market Held the Largest Share in North America in 2014
    4.4 APAC Countries Expected to Grow at the Highest Rate in the Interactive Kiosk Market
    4.5 Life Cycle Analysis, By Region

5 Market Overview (Page No. - 39)
    5.1 Introduction
    5.2 Market Evolution
    5.3 Market Segmentation
           5.3.1 By Component
           5.3.2 By Type
           5.3.3 By Industry
           5.3.4 By Geography
    5.4 Market Dynamics
           5.4.1 Drivers
                    5.4.1.1 Improved Customer Buying Experiences and Enhanced Customer Services
                    5.4.1.2 Interactive Kiosks Boosts Sales and Leads to High Roi
                    5.4.1.3 Interactive Kiosk Leads to Improved Efficiency
                    5.4.1.4 Enhanced Product Advertisement & Promotion and Study of Consumer Behavior
           5.4.2 Restraints
                    5.4.2.1 Government Regulation in Installation of Interactive Kiosks
                    5.4.2.2 High Initial Cost and Timely Maintenance of the Interactive Kiosk
                    5.4.2.3 Increasing Cybercrime and Security Issues Would Hinder the Market Growth
           5.4.3 Opportunities
                    5.4.3.1 Integrated Technologies
           5.4.4 Challenges
                    5.4.4.1 Rise in Use of Tablets and Mobile Kiosks

6 Industry Trends (Page No. - 50)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Porter’s Five Forces Analysis
           6.3.1 Intensity of Competitive Rivalry
           6.3.2 Threat of Substitutes
           6.3.3 Bargaining Power of Buyers
           6.3.4 Bargaining Power of Suppliers
           6.3.5 Threat of New Entrants

7 Interactive Kiosk Market, By Component (Page No. - 58)
    7.1 Introduction
    7.2 Hardware Components
           7.2.1 Displays
           7.2.2 Printers
           7.2.3 Others
    7.3 Software Components & Services

8 Interactive Kiosk Market, By Type (Page No. - 62)
    8.1 Introduction
    8.2 Automated Teller Machines (ATMs)
    8.3 Self-Service Kiosks
           8.3.1 Information Kiosk
           8.3.2 Ticketing Kiosk
           8.3.3 Photo Kiosk
           8.3.4 Patient Interactive Kiosks
           8.3.5 Check–In Kiosks
           8.3.6 Employment Kiosks
           8.3.7 Others
    8.4 Vending Kiosks
           8.4.1 Food & Beverage Vending
           8.4.2 Others

9 Interactive Kiosk Market, By Industry (Page No. - 84)
    9.1 Introduction
    9.2 Retail
    9.3 Healthcare
           9.3.1 Medical Reports
           9.3.2 Hospital Management
           9.3.3 Medicines
    9.4 Banking & Financial Services
    9.5 Government
    9.6 Transportation
           9.6.1 Roadway Transport
           9.6.2 Railway Transport
           9.6.3 Airway Transport
    9.7 Hospitality
    9.8 Entertainment
    9.9 Others

10 Geographic Analysis (Page No. - 110)
     10.1 Introduction
     10.2 North America
              10.2.1 U.S.
              10.2.2 Canada
              10.2.3 Mexico
     10.3 Europe
              10.3.1 U.K.
              10.3.2 Germany
              10.3.3 France
              10.3.4 Rest of Europe
     10.4 Asia-Pacific
              10.4.1 China
              10.4.2 Japan
              10.4.3 India
              10.4.4 Rest of APAC
     10.5 Rest of the World

11 Competitive Landscape (Page No. - 133)
     11.1 Introduction
     11.2 Market Ranking for Interactive Kiosks Market,2014
     11.3 Competitive Scenario
     11.4 Developments
              11.4.1 New Product Launches
              11.4.2 Partnerships, Agreements, Contracts & Collaborations
              11.4.3 Acquisition and Mergers

12 Company Profiles (Page No. - 140)
     12.1 Kiosk Information Systems
              12.1.1 Business Overview
              12.1.2 Products
              12.1.3 Recent Developments
              12.1.4 MnM View
                         12.1.4.1 SWOT Analysis
     12.2 NCR Corp.
              12.2.1 Business Overview
              12.2.2 Products & Services
              12.2.3 Recent Developments
              12.2.4 MnM View
                         12.2.4.1 SWOT Analysis
     12.3 Slabbkiosks
              12.3.1 Business Overview
              12.3.2 Products & Services
              12.3.3 Recent Developments
              12.3.4 MnM View
                         12.3.4.1 SWOT Analysis
     12.4 IBM Corp.
              12.4.1 Business Overview
              12.4.2 Products
              12.4.3 Recent Developments
              12.4.4 MnM View
                         12.4.4.1 SWOT Analysis
     12.5 Wincor Nixdorf AG
              12.5.1 Business Overview
              12.5.2 Products & Services
              12.5.3 Recent Developments
              12.5.4 MnM View
                         12.5.4.1 SWOT Analysis
     12.6 Embross Group Pty Ltd.
              12.6.1 Business Overview
              12.6.2 Products
              12.6.3 Recent Developments
     12.7 IER SAS
              12.7.1 Business Overview
              12.7.2 Products
              12.7.3 Recent Developments
     12.8 Phoenix Kiosk Inc.
              12.8.1 Business Overview
              12.8.2 Products & Services
              12.8.3 Recent Developments
     12.9 Meridian Kiosks Llc
              12.9.1 Business Overview
              12.9.2 Products & Services
              12.9.3 Recent Developments
     12.10 Redyref Interactive Kiosks
              12.10.1 Business Overview
              12.10.2 Products
              12.10.3 Recent Developments
     12.11 Advantech Co., Ltd.
              12.11.1 Business Overview
              12.11.2 Products
              12.11.3 Recent Developments
     12.12 Nexcom International Co., Ltd.
              12.12.1 Business Overview
              12.12.2 Products
              12.12.3 Recent Developments
     12.13 Asrock Inc.
              12.13.1 Business Overview
              12.13.2 Products
              12.13.3 Recent Developments
     12.14 Kontron AG
              12.14.1 Business Overview
              12.14.2 Products
              12.14.3 Recent Developments
     12.15 Siemens AG
              12.15.1 Business Overview
              12.15.2 Products

13 Appendix (Page No. - 176)
     13.1 Insights From Industry Experts
     13.2 Discussion Guide
     13.3 Introducing RT: Real-Time Market Intelligence
     13.4 Available Customizations
     13.5 Related Reports


List of Tables (70 Tables)

Table 1 Market Segmentation: By Component
Table 2 Market Segmentation: By Type
Table 3 Market Segmentation: By Industry
Table 4 Market Segmentation: By Geography
Table 5 Kiosk Providers Have Registered Growth in the Sales and Roi
Table 6 Strict Government Regulation is the Major Inhibiting Factor Responsible for Low Growth Rate
Table 7 Integration of Technology Will Lead to the Improved Interactive Kiosk Systems
Table 8 Global Interactive Kiosks Market Size, By Component,2013–2020 (USD Billion)
Table 9 Global Market Size, By Type, 2013–2020(USD Billion)
Table 10 Global Market Size, By Type,2013–2020(Million Units)
Table 11 Interactive Kiosk Market Size for Automated Teller Machine,By Industry, 2013–2020(USD Billion)
Table 12 Market Size for ATMs, By Region,2013–2020 (USD Billion)
Table 13 Market Size for Self-Service Kiosks, By Sub–Type, 2013–2020(USD Million)
Table 14 Interactive Kiosks Market Size for Self-Service Kiosks, By Sub–Type, 2013–2020(Thousand Units)
Table 15 Interactive Kiosk Market Size for Self-Service Kiosks, By Industry, 2013–2020(USD Billion)
Table 16 Market Size for Self-Service Kiosks, By Region, 2013–2020(USD Million)
Table 17 Self-Service Kiosks Market Size for Information Kiosks, By Industry, 2013–2020(USD Million)
Table 18 Self-Service Kiosks Market Size for Ticketing Kiosks, By Industry, 2013–2020(USD Million)
Table 19 Self-Service Kiosks Market Size for Photo Kiosks, By Industry,2013–2020 (USD Million)
Table 20 Self-Service Kiosks Market Size for Patient Interactive Kiosks,By Industry, 2013–2020 (USD Million)
Table 21 Self-Service Kiosks Market Size for Check–In Kiosks, By Industry, 2013–2020(USD Million)
Table 22 Self-Service Kiosks Market Size for Employment Kiosks, By Industry, 2013–2020 (USD Million)
Table 23 Self-Service Kiosks Market Size for Other Kiosks, By Industry,2013–2020 (USD Million)
Table 24 Interactive Kiosks Market Size for Vending Machine Kiosks,By Sub–Type, 2013–2020(USD Billion)
Table 25 Interactive Kiosk Market Size for Vending Machine, By Industry,2013–2020(USD Billion)
Table 26 Market Size for Vending Machines, By Region,2013–2020(USD Billion)
Table 27 Global Market Size, By Industry,2013–2020 (USD Billion)
Table 28 Interactive Kiosk Market Size for Self-Service Kiosks, By Industry, 2013–2020 (USD Million)
Table 29 Market Size for Retail, By Type,2013–2020 (USD Million)
Table 30 Self-Service Kiosks: Interactive Kiosks Market Size for Retail,By Sub-Type, 2013–2020 (USD Million)
Table 31 Interactive Kiosks Market Size for Retail, By Region,2013–2020 (USD Million)
Table 32 Retail: Interactive Kiosks Market Size for ATMs, By Region,2013–2020 (USD Million)
Table 33 Retail: Market Size for Self-Service Kiosks,By Region, 2013–2020 (USD Million)
Table 34 Retail: Market Size for Vending Machines, By Region, 2013–2020 (USD Million)
Table 35 Market Size for Healthcare Industry,By Sub-Segment, 2013–2020 (USD Million)
Table 36 Self-Service Kiosks: Interactive Kiosks Market Size for Healthcare,By Sub-Type, 2013–2020 (USD Million)
Table 37 Market Size for Healthcare, By Region,2013–2020 (USD Million)
Table 38 Market Size for Banking & Financial, By Region, 2013–2020 (USD Million)
Table 39 Market Size for Government, By Type,2013–2020 (USD Million)
Table 40 Self Service Kiosks: Interactive Kiosks Market Size for Government, By Sub-Type, 2013–2020 (USD Million)
Table 41 Market Size for Government, By Region,2013–2020 (USD Million)
Table 42 Market Size for Transportation, By Sub-Segment, 2013–2020 (USD Million)
Table 43 Market Size for Transportation, By Type,2013–2020 (USD Million)
Table 44 Self-Service Kiosks: Market Size for Transportation, By Sub-Type, 2013–2020 (USD Million)
Table 45 Interactive Kiosks Market Size for Transportation, By Region,2013–2020 (USD Million)
Table 46 Market Size for Hospitality, By Type,2013–2020 (USD Million)
Table 47 Self-Service Kiosks: Interactive Kiosks Market Size for Hospitality,By Sub-Type, 2013–2020 (USD Million)
Table 48 Market Size for Hospitality, By Region,2013–2020 (USD Million)
Table 49 Market Size for Entertainment, By Type,2013–2020 (USD Million)
Table 50 Self-Service Kiosks: Interactive Kiosks Market Size for Entertainment, By Sub-Type, 2013–2020 (USD Million)
Table 51 Market Size for Entertainment, By Region,2013–2020 (USD Million)
Table 52 Market Size for Others, By Type,2013–2020 (USD Million)
Table 53 Self-Service Kiosks: Interactive Kiosks Market Size for Others,By Sub-Type, 2013–2020 (USD Million)
Table 54 Market Size for Others, By Region,2013–2020 (USD Million)
Table 55 Global Interactive Kiosks Market Size, By Region,2013–2020 (USD Million)
Table 56 North America: Interactive Kiosks Market Size, By Country,2013–2020 (USD Million)
Table 57 North America: Market Size, By Industry,2013–2020 (USD Million)
Table 58 North America: Market Size, By Type,2013–2020 (USD Million)
Table 59 Europe: Interactive Kiosks Market Size, By Geography,2013–2020 (USD Million)
Table 60 Europe: Market Size, By Industry,2013–2020 (USD Million)
Table 61 Europe: Market Size, By Type,2013–2020 (USD Million)
Table 62 APAC: Interactive Kiosks Market Size, By Country,2013–2020 (USD Million)
Table 63 APAC: Market Size, By Industry,2013–2020 (USD Million)
Table 64 APAC: Market Size, By Type, 2013–2020 (USD Million)
Table 65 RoW: Interactive Kiosks Market Size, By Industry,2013–2020 (USD Million)
Table 66 RoW: Market Size, By Type, 2013–2020 (USD Million)
Table 67 Market Rank Analysis of the Top Players in the Market, 2014
Table 68 New Product Launches, 2013–2015
Table 69 Partnerships, Contracts, and Collaborations, 2013–2015
Table 70 Acquisition & Merger, 2013–2015
 
 
List of Figures (88 Figures)
 
Figure 1 Interactive Kiosks Market
Figure 2 Research Design
Figure 3 Research Methodology
Figure 4 Market Size Estimation Methodology: Bottom-Up Approach
Figure 5 Market Size Estimation Methodology: Top-Down Approach
Figure 6 Data Triangulation
Figure 7 Software & Services to Hold Major Market Share for the Interactive Kiosks During the Forecast Period
Figure 8 Self Service Kiosks Type Expected to Grow at the Highest Rate InThe Market During the Forecast Period
Figure 9 Patient-Service Kiosks in Self-Service Interactive Kiosk Held Major Market Share in 2014
Figure 10 Retail Industry Would Continue to Hold Major Market Share InThe Market During the Forecast Period
Figure 11 North America Held Major Market Share in the Market During 2014
Figure 12 The Interactive Kiosk Market in the APAC Region Expected to Grow at the Highest Rate During the Forecast Period
Figure 13 Patient-Interactive Kiosks Held the Largest Market Share in Terms of Value in 2014
Figure 14 U.S. Held Largest Market Share in North America FollowedBy Canada in 2014
Figure 15 U.S. Held the Largest Share in the Interactive Kiosk Market Globally Followed By U.K. in 2014
Figure 16 APAC Expected to Witness the Highest Growth Rate Followed By Europe During the Forecast Period
Figure 17 Interactive Kiosk Evolution
Figure 18 Interactive Kiosks Market: Segmentation
Figure 19 Improved Efficiency of the System is Driving the Market
Figure 20 Regional Comparison for the Digital Signage Display
Figure 21 In-Store: Consumer Digital Behaviour Trends
Figure 22 Major Value Added During the Hardware and Software Integration Phase of Market
Figure 23 Market: Porter’s Five Forces Analysis ,2015
Figure 24 Bargaining Power of Suppliers in the Market Expected to Have A High Impact on the Interactive Kiosks Market in 2015
Figure 25 Intensity of Competitive Rivalry: Moderate Competition in the Market Owing to High Growth of the Market During the Forecast Period
Figure 26 Threat of Substitute Expected to Be Low Due to Substitute Cost
Figure 27 Bargaining Power of Buyers Expected to Be Medium Owing to Product Differentiation
Figure 28 Bargaining Power of Suppliers Expected to Be High Owing to More Dependence of Players Revenue on Interactive Kiosks Industry
Figure 29 Medium Impact of New Entrants Owing to Stringent Government Regulations
Figure 30 Interactive Kiosks Market Segmentation: By Component
Figure 31 Global Interactive Kiosks Market Size, By Component,2015 Vs.2020 (USD Billion)
Figure 32 Market Segmentation: By Hardware Components
Figure 33 Market Segmentation: By Type
Figure 34 ATMs Expected to Hold the Highest Market Share of Interactive Kiosks During the Forecast Period
Figure 35 North America Expected to Hold the Largest Market Size for ATMs By 2020
Figure 36 Interactive Kiosk Market Segmentation: By Self-Service Kiosks
Figure 37 Interactive Kiosks Market Size for Self-Service Kiosks, By Sub–Type, 2015 vs. 2020 (USD Million)
Figure 38 Market Size for Self-Service Kiosks, By Region,2015 vs. 2020 (USD Billion)
Figure 39 Self-Service Kiosks: Interactive Kiosk Market Size for Information Kiosks, By Industry, 2015 vs. 2020 (USD Million)
Figure 40 Self-Service Kiosks Market Size for Ticketing Kiosks, By Industry,2015 vs. 2020 (USD Million)
Figure 41 Self-Service Kiosks Market Size for Photo Kiosks, By Industry,2015 vs. 2020 (USD Million)
Figure 42 Self-Service Kiosks Market Size for Patient Interactive Kiosks,By Industry, 2015 vs. 2020 (USD Million)
Figure 43 Self-Service Kiosks Market Size for Check–In Kiosks, By Industry,2015 vs. 2020 (USD Million)
Figure 44 Self-Service Kiosks Market Size for Employment Kiosks, By Industry, 2015 vs. 2020 (USD Million)
Figure 45 Interactive Kiosk Market Segmentation: By Vending Machine
Figure 46 Interactive Kiosks Market Size for Vending Machines, By Region,2015 vs. 2020 (USD Billion)
Figure 47 Market Segmentation: By Industry
Figure 48 Global Interactive Kiosks Market Size, By Industry,2015 vs. 2020 (USD Billion)
Figure 49 Market Segmentation: By Healthcare Industry
Figure 50 Market Size for Healthcare, By Region,2015 vs. 2020 (USD Million)
Figure 51 Market Size for Banking & Financial, By Region,2015 vs. 2020 (USD Million)
Figure 52 Market Size for Government, By Region,2015 vs. 2020 (USD Million)
Figure 53 Market Segmentation: By Transportation Industry
Figure 54 Market Size for Transportation, By Region,2015 vs. 2020 (USD Million)
Figure 55 Market Size for Hospitality, By Region,2015 vs. 2020 (USD Million)
Figure 56 Market Size for Entertainment, By Region,2015 vs. 2020 (USD Million)
Figure 57 Market Size for Others, By Region,2015 vs. 2020 (USD Million)
Figure 58 Global Interactive Kiosks Market, By Region
Figure 59 Geographic Snapshot (2015-2020): APAC Interactive Kiosks Market Estimated to Grow at the Highest Rate During the Forecast Period
Figure 60 Indian Interactive Kiosks Market Estimated to Grow at the Highest Rate During the Forecast Period
Figure 61 Global Market Size, By Region,2015 vs. 2020 (USD Million)
Figure 62 North America Market Snapshot
Figure 63 North America Interactive Kiosks Market Segmentation: By Country
Figure 64 North America: Interactive Kiosks Market Size, By Type,2015 vs. 2020 (USD Million)
Figure 65 Europe Market Snapshot
Figure 66 Europe Interactive Kiosks Market, By Country
Figure 67 Europe: Market Size, By Type,2015 vs. 2020 (USD Million)
Figure 68 APAC Market Snapshot
Figure 69 APAC Interactive Kiosks Market, By Country
Figure 70 APAC: Market Size, By Type,2015 vs. 2020 (USD Million)
Figure 71 RoW Interactive Kiosks Market
Figure 72 RoW: Market Size, By Type,2015 vs. 2020 (USD Million)
Figure 73 Companies Adopted Product Innovation as the Key Growth Strategy During 2012-2014
Figure 74 Market Evaluation Framework—New Product Launches Drive Growth and Innovation in 2015
Figure 75 Battle for the Market Share: New Product Launches Was the Key Strategy
Figure 76 Kiosk Information Systems: SWOT Analysis
Figure 77 NCR Corp.: Company Snapshot
Figure 78 NCR Corp.: SWOT Analysis
Figure 79 Slabbkiosks: SWOT Analysis
Figure 80 IBM Corp.: Company Snapshot
Figure 81 IBM Corp.: SWOT Analysis
Figure 82 Wincor Nixdorf AG: Company Snapshot
Figure 83 Wincor Nixdorf AG: SWOT Analysis
Figure 84 Advantech Co., Ltd.: Company Snapshot
Figure 85 Nexcom International Co., Ltd.: Company Snapshot
Figure 86 Asrock Inc.: Company Snapshot
Figure 87 Kontron AG: Company Snapshot
Figure 88 Siemens AG: Company Snapshot 

Interactive kiosk is a system designed for public use to deliver information or enable transactions. It is a computer-like device that provides self-service access to products and services to the public in the places such as retail stores, airports, hospitals, school campuses, and government offices among others. According to MarketsandMarkets, the interactive kiosks market size is expected to grow at a CAGR of 9.2% between 2015 and 2020, from the market size of USD 44.17 Million in 2014 to USD 73.35 Billion by 2020.

Presently, interactive kiosks are gaining more popularity and becoming an innovative electronic system for marketing of products and services. Very frequent deployments of interactive kiosks are being registered to create greater efficiency in various industries such as retail, healthcare, banking & finance service, transportation, and hospitality leading to popularity owing to its use in applications.

Improved customer buying experience and improved service provided to the buyers as compared to the retailers has proved to be a major factor in driving the demand for interactive kiosk in different industries. The growing tourism market is one example with growing deployment of interactive kiosks. It is used in the transportation industry to gather information related to the travel, flight details, and nearest locations; which can help simplify the operational process and save time as well. The applications of interactive kiosks have helped to minimize the operational process at airports, railways, and road transport. For instance, in 2015, interactive kiosks were deployed by the Columbus Direct (U.K.) at the Gatwick Airport (England) for a purchase of travel insurance in a short span of time. Similarly, in some airports of France, interactive kiosks were placed to help tourists with real-time information and additional features. The real-time information and features for the tourist can be information about flight timing, self-tag baggage items feature, and print boarding pass among others. The interactive kiosks market is segmented on the basis of industry, which includes retails, healthcare, banking & finance services, government, transportation, hospitality, entertainment, and others including corporate offices and educational institutes.

The interactive kiosks are useful for the study of buyer’s behavior during purchase process. The data from the installed software provides the buyer’s behavioral pattern during purchase process, as a result future strategies to attract customers can be designed, thereby avoiding unnecessary things from the process. Even though factors such as product promotion and increased ROI are driving the market, interactive kiosks still face challenges such as government regulations and high initial installation and maintenance cost which has been proved to be a major hurdle in the acceptance of the system. The countries such as Japan, China, India, the U.S., Canada, Australia, and others are the potential market for the growth of the interactive kiosks market. The interactive kiosks market on the basis of geography is segmented into four regions such as North America, Europe, APAC, and RoW which includes the Middle East, Africa, and South America.

North America held the highest market share in the interactive kiosks market during the forecast period. The market in APAC is expected to grow at the highest rate, followed by Europe. The APAC is expected to grow at the highest rate because of increasing adoption of kiosk technology in various industries such as banking & financial service industry, healthcare and retail industry of the market in the APAC region.

Interactive Kiosks Market

The factors restraining the market are the high initial cost and timely maintenance of the interactive kiosk, along with increasing cybercrime and security issues would hinder the growth of the interactive kiosks market. The key players in the market are more focused on the development of new products launches and development in the technology. They are more focused on the partnerships and mergers to come up with the best products at low cost.

To speak to our analyst for a discussion on the above findings, click Speak to Analyst

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