HOME Top Market Reports Workforce Management Market by Solution (Time and Attendance, Compensation Management, Learning Management, Talent Management, Workforce Analytics, Workforce Scheduling), by Service, by Deployment, by Org Size, by Vertical, by Region - Global Forecast to 2020

Workforce Management Market by Solution (Time and Attendance, Compensation Management, Learning Management, Talent Management, Workforce Analytics, Workforce Scheduling), by Service, by Deployment, by Org Size, by Vertical, by Region - Global Forecast to 2020

By: marketsandmarkets.com
Publishing Date: November 2015
Report Code: TC 3872

 

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The penetration of workforce management solutions can be widely seen in sectors such as government, retail, healthcare, and the BFSI. Increasing cloud and mobile penetration has introduced new methods of working in various sectors. The concept of real-time workforce management is gaining popularity due to the increasing complexity in business activities and rapid change in the conditions of people and their plans. Technological advancements have significantly supported the growth of the workforce management market. Talent management and workforce analytics are the fastest-growing solutions in the market. The market in North America is expected to have the largest market size; however, the emerging economies in the APAC region are expected to have immense growth potential.

The report will help application developers, service providers, software providers, cloud service providers, market leaders, or new entrants in this market in understanding the competitors better and gain more insights to improving their position in business. There is a separate section on competitive landscape, which includes details on the competitor ecosystem, mergers and acquisitions, partnerships, and agreements. There are also company profiles of ten players in this market and some key innovators. In this section, market internals have been provided that can help put one ahead of the competitors.

The global market is estimated to grow from USD 4,880.3 Million in 2015 to USD 7,725.8 Million by 2020, at a Compound Annual Growth Rate (CAGR) of 9.6%.

Early buyers will receive 10% customization on the workforce management market report or other related report. With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

Geographic Analysis

  • Further breakdown of the APAC market into India, China, Australia and others.
  • Further breakdown of the North American market into the U.S. and others.

Company Information

  • Detailed analysis and profiling of additional market players (Up to 5).

Scope of the Report
The research report categorizes the workforce management market to forecast the revenues and analyze the trends in each of the following submarkets:
On the Basis of Solutions:

  • Time and Attendance
  • Learning Management
  • Compensation Management
  • Workforce Scheduling
  • Talent Management
    • Workforce Planning
    • Talent Acquisition
    • Performance Management
  • Analytics
  • Others

On the Basis of Services:

  • Deployment and Integration
  • Support and Maintenance
  • Training and Education

On the Basis of Organization Sizes:

  • SMBs
  • Large Enterprises

On the Basis of Deployment Types:

  • On-premises
  • Cloud

On the Basis of Verticals:

  • Government and public utilities
  • BFSI
  • Education
  • It and telecommunication
  • Manufacturing
  • Retail
  • Healthcare
  • Automotive
  • Energy and utilities
  • Others

On the Basis of Regions:

  • North America
  • Europe
  • Asia-Pacific
  • Middle East & Africa
  • Latin America

Table of Contents

1 Introduction (Page No. - 14)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered for the Study
    1.4 Limitation
    1.5 Currency
    1.6 Stakeholders

2 Research Methodology (Page No. - 17)
    2.1 Research Data
           2.1.1 Secondary Data
                    2.1.1.1 Key Data From Secondary Sources
           2.1.2 Primary Data
                    2.1.2.1 Key Data From Primary Sources
                    2.1.2.2 Key Industry Insights
                    2.1.2.3 Breakdown of Primary Interviews
    2.2 Market Size Estimation
           2.2.1 Bottom-Up Approach
           2.2.2 Top-Down Approach
    2.3 Market Breakdown and Data Triangulation
    2.4 Assumptions

3 Executive Summary (Page No. - 25)

4 Premium Insights (Page No. - 30)
    4.1 Attractive Market Opportunities in the Workforce Management Market 
    4.2 WFM Market, By Solution and Service
    4.3 WFM Market, By Solution
    4.4 WFM Market Potential
    4.5 Life Cycle Analysis, By Region (2015)

5 Workforce Management Market Overview (Page No. - 33)
    5.1 Introduction
    5.2 Evolution of the WFM Market
    5.3 Market Segmentation
           5.3.1 By Solution
           5.3.2 By Service
           5.3.3 By Organization Size
           5.3.4 By Vertical
           5.3.5 By Region
    5.4 Market Dynamics
           5.4.1 Drivers
                    5.4.1.1 Emergence of the Cloud Platform
                    5.4.1.2 Mobile Application Upends the WFM Market
                    5.4.1.3 Changing Work Dynamics
           5.4.2 Restraint
                    5.4.2.1 Lack of Awareness Still Promotes Traditional Methodologies
           5.4.3 Opportunities
                    5.4.3.1 Increasing Adoption of WFM By Smbs
                    5.4.3.2 Organizations’ Inclination Toward Human Resource Analytics
           5.4.4 Challenge
                    5.4.4.1 High Training Investments By the Organizations

6 Workforce Management Market: Industry Trends (Page No. - 42)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Porter’s Five Forces Analysis
           6.3.1 Threat of New Entrants
           6.3.2 Threat of Substitutes
           6.3.3 Bargaining Power of Suppliers
           6.3.4 Bargaining Power of Buyers
           6.3.5 Intensity of Competitive Rivalry
    6.4 Success Stories: WFM Case Studies
    6.5 Strategic Benchmarking

7 Workforce Management Market Analysis, By Solution (Page No. - 48)
    7.1 Introduction
    7.2 Time and Attendance
    7.3 Learning Management
    7.4 Compensation Management
    7.5 Workforce Scheduling
    7.6 Talent Management
           7.6.1 Workforce Planning
           7.6.2 Talent Acquisition
           7.6.3 Performance Management
    7.7 Workforce Analytics
    7.8 Others

8 Workforce Management Market Analysis, By Service (Page No. - 59)
    8.1 Introduction
    8.2 Deployment and Integration
    8.3 Support and Maintenance
    8.4 Training and Education

9 WFM Market Analysis, By Deployment Type (Page No. - 64)
    9.1 Introduction
    9.2 Cloud
    9.3 On-Premises

10 Workforce Management Market Analysis, By Organization Size (Page No. - 68)
     10.1 Introduction
     10.2 Small and Medium Businesses
     10.3 Large Enterprises

11 WFM Market Analysis, By Vertical (Page No. - 72)
     11.1 Introduction
     11.2 Government
     11.3 BFSI
     11.4 Education
     11.5 IT and Telecom
     11.6 Manufacturing
     11.7 Retail
     11.8 Automotive
     11.9 Energy and Utilities
     11.10 Healthcare
     11.11 Others

12 Geographic Analysis (Page No. - 82)
     12.1 Introduction
     12.2 North America
     12.3 Europe
     12.4 APAC
     12.5 Middle East and Africa
     12.6 Latin America

13 Competitive Landscape Ny Profile (Page No. - 105)
     13.1 Overview
     13.2 Competitive Situation and Trends
             13.2.1 New Product Launches
             13.2.2 Acquisitions
             13.2.3 Partnerships and Agreements
             13.2.4 Collaborations and Expansions

14 Company Profile (Page No. - 111)
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
     14.2 Atoss Software AG
     14.3 Infor Global Solutions
     14.4 Kronos
     14.5 IBM Corporation
     14.6 Oracle Corporation
     14.7 SAP AG
     14.8 Workforce Software
     14.9 Clicksoftware Technologies Ltd.
     14.10 Automatic Data Processing (ADP), LLC.
     14.11 Workday
     14.12 Key Innovators
             14.12.1 Peoplefluent
             14.12.2 Reflexis System Inc.
             14.12.3 Nice Systems Inc.
             14.12.4 Crown Workforce Management System

*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.

15 Appendix (Page No. - 145)
     15.1 Industry Excerpts
     15.2 Discussion Guide
     15.3 Introducing RT: Real-Time Market Intelligence
     15.4 Related Reports


List of Tables (72 Tables)

Table 1 Workforce Management Market Size and Growth, 2013–2020 (USD Million, Y-O-Y %)
Table 2 Drivers: Impact Analysis
Table 3 Restraints: Impact Analysis
Table 4 Opportunities: Impact Analysis
Table 5 Challenge: Impact Analysis
Table 6 Workforce Management Market Size, By Solution, 2013–2020 (USD Million)
Table 7 Time and Attendance: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 8 Learning Management: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 9 Compensation Management: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 10 Workforce Scheduling: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 11 Talent Management: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 12 Workforce Planning: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 13 Talent Acquisition: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 14 Performance Management: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 15 Workforce Analytics: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 16 Others: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 17 Workforce Management Market Size, By Service, 2013–2020 (USD Million)
Table 18 Professional Service: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 19 Support and Maintenance: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 20 Training and Education: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 21 Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 22 Cloud: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 23 On-Premises: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 24 Market Size, By Organization Size, 2013–2020 (USD Million)
Table 25 Small and Medium Business: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 26 Large Enterprise: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 27 Workforce Management Market Size, By Vertical, 2013–2020 (USD Million)
Table 28 Government: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 29 BFSI: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 30 Education: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 31 IT and Telecom: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 32 Manufacturing: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 33 Retail: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 34 Automotive: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 35 Energy and Utilities: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 36 Healthcare: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 37 Others: WFM Market Size, By Region, 2013–2020 (USD Million)
Table 38 Workforce Management Market Size, By Region, 2013–2020 (USD Million)
Table 39 North America: Market Size, By Solution, 2013–2020 (USD Million)
Table 40 North America: Talent Management Software Market Size, 2013–2020 (USD Million)
Table 41 North America: Market Size, By Service, 2013–2020 (USD Million)
Table 42 North America: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 43 North America: Market Size, By Organization Size, 2013–2020 (USD Million)
Table 44 North America: Market Size, By Vertical, 2013–2020 (USD Million)
Table 45 Europe: Market Size, By Solution, 2013–2020 (USD Million)
Table 46 Europe: Talent Management Software Market Size, 2013–2020 (USD Million)
Table 47 Europe: Market Size, By Service, 2013–2020 (USD Million)
Table 48 Europe: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 49 Europe: Market Size, By Organization Size, 2013–2020 (USD Million)
Table 50 Europe: Market Size, By Vertical, 2013–2020 (USD Million)
Table 51 APAC: Market Size, By Solution, 2013–2020 (USD Million)
Table 52 APAC: Talent Management Software Market Size, 2013–2020 (USD Million)
Table 53 APAC: Market Size, By Service, 2013–2020 (USD Million)
Table 54 APAC: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 55 APAC: Market Size, By Organization Size, 2013–2020 (USD Million)
Table 56 APAC: Market Size, By Vertical, 2013–2020 (USD Million)
Table 57 MEA: Workforce Management Market Size, By Solution, 2013–2020 (USD Million)
Table 58 MEA: Talent Management Software Market Size, 2013–2020 (USD Million)
Table 59 MEA: Market Size, By Service, 2013–2020 (USD Million)
Table 60 MEA: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 61 MEA: Market Size, By Organization Size, 2013–2020 (USD Million)
Table 62 MEA: Market Size, By Vertical, 2013–2020 (USD Million)
Table 63 Latin America: Market Size, By Solution, 2013–2020 (USD Million)
Table 64 Latin America: Talent Management Software Market Size, 2013–2020 (USD Million)
Table 65 Latin America: Market Size, By Service, 2013–2020 (USD Million)
Table 66 Latin America: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 67 Latin America: Market Size, By Organization Size, 2013–2020 (USD Million)
Table 68 Latin America: Workforce Management Market Size, By Vertical, 2013–2020 (USD Million)
Table 69 New Product Launches, 2012–2015
Table 70 Acquisitions, 2012 – 2015
Table 71 Partnerships and Joint Ventures, 2012–2015
Table 72 Collaborations and Expansion, 2012–2015


List of Figures (56 Figures)

Figure 1 Workforce Management Market: Research Design
Figure 2 Breakdown of Primary Interviews: By Company Type, Designation, and Region
Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
Figure 4 Market Size Estimation Methodology: Top-Down Approach
Figure 5 Data Triangulation
Figure 6 Service Segment is Expected to Grow the Fastest During the Forecast Period
Figure 7 The Adoption Rate of WFM Solution is Expected to Grow the Fastest in Small and Medium Businesses
Figure 8 Public Sector, Utilities, and Aerospace and Defense Verticals Would Dominate the WFM Market During the Forecast Period
Figure 9 Deployment and Maintenance Service is Expected to Dominate the Service Market During the Forecast Period
Figure 10 North America is Expected to Lead the Workforce Management Market Followed By Europe
Figure 11 Popularity of Cloud Technologies and Regulatory Compliance are the Factors Contributing to the Growth of the WFM Market
Figure 12 Energy Management and Environment Sustainability Management Solution and Consulting Service Hold the Maximum Market Share in 2015
Figure 13 Maintenance Management Solution is Expected to Grow at the Highest Rate in the WFM Market By 2020
Figure 14 APAC is Expected to Grow at the Highest CAGR Between 2015- 2020
Figure 15 Asia-Pacific is Expected to Gain Significant Traction During The
Figure 16 Workforce Management Market Evolution
Figure 17 Market Segmentation: By Solution
Figure 18 Market Segmentation: By Service
Figure 19 Market Segmentation: By Organization Size
Figure 20 Market Segmentation: By Vertical
Figure 21 Market Segmentation: By Region
Figure 22 Market: Drivers, Restraint, Opportunities, and Challenge
Figure 23 Value Chain: Workforce Management Market
Figure 24 Porter’s Five Forces Analysis (2015)
Figure 25 Service Segment is Witnessing High Growth Rate During the Forecast Period
Figure 26 Deployment and Integration is Expected to Grow at the Highest CAGR From 2015 to 2020
Figure 27 Cloud Deployment is Gaining Significant Popularity in the WFM Market During 2015–2020
Figure 28 Large Enterprises are Expected to Have the Largest Market Size in the WFM Market By 2020
Figure 29 Workforce Management is Expected to Witness A High Rate of Adoption From the Retail Sector During the Next 5 Years
Figure 30 North America is Expected to Maintain the Largest Market Size for WFM During the Forecast Period
Figure 31 APAC and MEA are Attractive Destinations for the WFM Market
Figure 32 Regional Snapshot: APAC is Emerging as A New Market for the Workforce Management Market
Figure 33 North America: Development of HR Analytics has Opened New Avenues for the Growth of the WFM Market
Figure 34 Services Segment is Expected to Dominate the North American WFM Market
Figure 35 Service Market is Expected to Grow at the Highest CAGR in Europe Between 2015 and 2020
Figure 36 APAC: Service Market is Expected to Have the Highest Market Growth From 2015 to 2020
Figure 37 Service Market is Expected to Grow at the Highest CAGR in APAC Between 2015 and 2020
Figure 38 Service Market is Expected to Grow at the Highest CAGR in MEA During the Forecast Period
Figure 39 Service Market is Expected to Grow at the Highest CAGR in Latin America During the Forecast Period
Figure 40 Companies Adopted New Product Launches and Partnership as the Key Growth Strategies in the Last Three Years
Figure 41 Market Evaluation Framework
Figure 42 Battle for Market Share: New Product Launch Was the Key Strategy
Figure 43 Geographic Revenue Mix of the Top 5 Market Players
Figure 44 Atoss Software AG: Company Snapshot
Figure 45 Atoss Software: SWOT Analysis
Figure 46 Infor Global Solutions: SWOT Analysis
Figure 47 IBM Corporation: Company Snapshot
Figure 48 IBM Corporation: SWOT Analysis
Figure 49 Oracle Corporation: Company Snapshot
Figure 50 Oracle Corporation: SWOT Analysis
Figure 51 SAP AG: Company Snapshot
Figure 52 SAP AG: SWOT Analysis
Figure 53 Clicksoftware Technologies Ltd.: Company Snapshot
Figure 54 Automatic Data Processing, LLC: Company Snapshot
Figure 55 Workday: Company Snapshot
Figure 56 Nice Systems Inc.: Company Snapshot

Increasing complexities at the workplace have necessitated the shift from traditional ways of workforce management to the computerized ways of handling workforce functions to attain higher efficiencies. Increasing competition has also demands for efficient business operations across every organizational domain, which can be achieved by managing the workforce that is ultimately responsible for every business activity within an organization. Workforce management solutions are being implemented at a faster pace as they provide unparalleled insight into the entire organization and are managing the most important resource of an organization, that is, human resource. Workforce management software also keeps a track on all the legal compliances and frameworks related to workforce, such as local and state laws, age requirements, working hour laws, minimum leaves, and others.

The advantage offered by workforce management software has generated the interest of other small players to invest in it for organizational efficiency. Initially, budgets constraints made its adoption difficult for SMBs; however, the cost-effective features of the Software-as-a-Service (SaaS) platform have increased its popularity among smaller organizations as well. Among various workforce management market solutions, the talent management solution is gaining high popularity as it helps in scouting, identifying, and acquiring newer talents from the talent pools as well as management, and retaining the existing talent quotient in the companies. HR analytics is another solution that is rapidly gaining momentum owing to its capability to address big data, which is increasing at a rapid pace.

Increasing consumerization of workforce, usage of mobile applications, changing workforce dynamics, and availability of SaaS workforce management solutions are the major factors driving the growth of workforce management solutions in across organizations of all sizes. Workforce management solutions, integrated with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM), are helping organizations analyze employee data and take strategic decisions based on their performance, attendance, working hours, learning, and other employee attributes. Moreover, the sudden growth in mobile devices and applications has also contributed to the growth of workforce management. Mobile workforce is leveraging the benefits of mobile apps, which are easily accessible anytime and anywhere; therefore, the demand for mobile workforce management is very high and is expected to surpass the demand for web-based WFM in the years to come.

The table given below highlights the market size of the global market. The workforce management market is expected to grow from USD 4,880.3 Million in 2015 to USD 7,725.8 Million by 2020, at a Compound Annual Growth Rate (CAGR) of 9.6% during the forecast period.

Market Size and Forecast

Workforce Management Market

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