HOME Top Market Reports Computer Aided Dispatch Market by Component (Solutions and Services), Application Area (Call Management, Dispatch Unit Management, Reporting and Analysis), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2022

Computer Aided Dispatch Market by Component (Solutions and Services), Application Area (Call Management, Dispatch Unit Management, Reporting and Analysis), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2022

By: marketsandmarkets.com
Publishing Date: August 2017
Report Code: TC 5532

 

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The Computer Aided Dispatch (CAD) market is projected to grow from USD 1.01 Billion in 2016 to USD 1.95 Billion by 2022, at an estimated Compound Annual Growth Rate (CAGR) of 11.8%. The forecast period has been considered from 2017 to 2022, while 2016 is considered as the base year for estimating the market study.

Objectives of the Study:

The main objective of this report is to define, describe, and forecast the Computer Aided Dispatch market on the basis of segments, which include component, application area, deployment type, organization size, vertical, and region. The report provides detailed information regarding the major factors influencing the growth of the market (drivers, restraints, opportunities, and industry-specific challenges). The report forecasts the market size with respect to the 5 main regions, namely, North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America. The report profiles key players and comprehensively analyzes their core competencies. This report also tracks and analyzes the competitive developments, such as mergers and acquisitions, new product developments, and Research and Development (R&D) activities, in the CAD market.

The research methodology used to estimate and forecast the Computer Aided Dispatch market begins with the collection and analysis of data on key vendor product offerings and business strategies from secondary sources, such as OneSource Business Browser, Hoover’s, 10K Wizard, Bloomberg, Thomson StreetEvents, Factiva, IT service providers, technology providers, press releases, investor presentations of companies, white papers, technology journals, certified publications, and articles from recognized authors, directories, and databases. The vendor offerings have also been taken into consideration to determine the market segmentation. The bottom-up procedure was employed to arrive at the total market size of the CAD market from the revenue of the key market software tool providers and service providers. After arriving at the overall market size, the total market was split into several segments and subsegments, which were then verified through primary research by conducting extensive interviews with key people, such as Chief Executive Officers (CEOs), Vice Presidents (VPs), directors, and executives.

Computer Aided Dispatch Market

To know about the assumptions considered for the study, download the pdf brochure

Industry Ecosystem

The CAD ecosystem comprises vendors, such as IMPACT (US), Avtec Inc. (US), Caliber Public Safety (US), Zetron, Inc. (US), TriTech Software Systems (US), Superion (US), Hexagon Safety & Infrastructure (US), Spillman Technologies, Inc. (US), Priority Dispatch Corp. (US), Tyler Technologies, Inc. (US), Southern Software, Inc. (US), CODY Systems (US), Traumasoft (US), DoubleMap (US), NowForce (Israel), and FDM Software (Aptean) (Canada).

Key Target Audience

  • CAD vendors
  • Public safety solution providers
  • Public security providers
  • Smart city vendors
  • Dispatch unit providers
  • Value-added resellers

Scope of the Report

The research report categorizes the Computer Aided Dispatch market to forecast the revenues and analyze the trends in each of the following submarkets:

By Component

  • Solutions
  • Services
    • Implementation
    • Support and maintenance
    • Training and education

By Application Area

  • Call management
  • Dispatch unit management
  • Reporting and analysis
  • Others (dispatch decision support and supplemental resources tracking)

By Deployment Type

  • On-premises
  • Cloud

By Organization Size

  • Small and Medium-sized Enterprises (SMEs)
  • Large enterprises

By Vertical

  • Government
  • Transportation
  • Healthcare and life sciences
  • Utilities

By Region

  • North America
  • Europe
  • MEA
  • APAC
  • Latin America

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific       needs. The following customization options are available for the report:

Product Analysis

  • Product matrix that gives a detailed comparison of the product portfolio of each company

Geographic Analysis

  • Further breakdown of the North American Computer Aided Dispatch market into countries
  • Further breakdown of the European CAD market into countries
  • Further breakdown of the APAC CAD market into countries
  • Further breakdown of the MEA CAD market into countries
  • Further breakdown of the Latin American CAD market into countries

Company Information

  • Detailed analysis and profiling of additional market players

Table of Contents

1 Introduction (Page No. - 12)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
    1.4 Years Considered for the Study
    1.5 Currency
    1.6 Stakeholders

2 Research Methodology (Page No. - 16)
    2.1 Research Data
           2.1.1 Secondary Data
           2.1.2 Primary Data
                    2.1.2.1 Breakdown of Primaries
                    2.1.2.2 Key Industry Insights
    2.2 Market Size Estimation
    2.3 Microquadrant Research Methodology
           2.3.1 Vendor Inclusion Criteria
    2.4 Research Assumptions and Limitations
           2.4.1 Limitations

3 Executive Summary (Page No. - 24)

4 Premium Insights (Page No. - 27)
    4.1 Attractive Market Opportunities in the Computer Aided Dispatch Market
    4.2 Computer Aided Dispatch Market, By Vertical and Region
    4.3 Computer Aided Dispatch Market, By Deployment Type
    4.4 Computer Aided Dispatch Market, By Component
    4.5 Computer Aided Dispatch Market, By Organization Size
    4.6 Lifecycle Analysis, By Region, 2017

5 Market Overview and Industry Trends (Page No. - 31)
    5.1 Introduction
    5.2 Innovation Spotlight
    5.3 Market Dynamics
           5.3.1 Drivers
                    5.3.1.1 National Public Safety Initiatives, and Modernized Policies and Regulations
                    5.3.1.2 Advent of Connected Devices
           5.3.2 Restraints
                    5.3.2.1 Budget Constraints and Evolving Equipment Cycle
           5.3.3 Opportunities
                    5.3.3.1 Rise in Demand for Surveillance and Authentication Systems
                    5.3.3.2 Technological Advancements in Communications Infrastructure for Public Safety
           5.3.4 Challenges
                    5.3.4.1 Implementing Comprehensive Public Safety Solution
                    5.3.4.2 Unavailability of Skilled Workforce for Public Safety
                    5.3.4.3 Lack of Knowledge About Implementation of Cad Solutions

6 Computer Aided Dispatch Market Analysis, By Component (Page No. - 37)
    6.1 Introduction
    6.2 Solutions
           6.2.1 Solution Modules
                    6.2.1.1 Primary Interface With Ncic and Rms
                    6.2.1.2 Mobile Data Terminal and Mobile Mapping
                    6.2.1.3 Automatic Vehicle Location and Gis Interface
                    6.2.1.4 Public Awareness Message
    6.3 Services
           6.3.1 Implementation
           6.3.2 Training and Education
           6.3.3 Support and Maintenance

7 Computer Aided Dispatch Market Analysis, By Application Area (Page No. - 44)
    7.1 Introduction
    7.2 Call Management
    7.3 Dispatch Unit Management
    7.4 Reporting and Analysis
    7.5 Others

8 Computer Aided Dispatch Market Analysis, By Deployment Type (Page No. - 49)
    8.1 Introduction
    8.2 On-Premises
    8.3 Cloud

9 Computer Aided Dispatch Market Analysis, By Organization Size (Page No. - 53)
    9.1 Introduction
    9.2 Large Enterprises
    9.3 Small and Medium-Sized Enterprises

10 Computer Aided Dispatch Market Analysis, By Vertical (Page No. - 57)
     10.1 Introduction
     10.2 Government
     10.3 Transportation
     10.4 Utilities
     10.5 Healthcare and Life Sciences

11 Geographic Analysis (Page No. - 62)
     11.1 Introduction
     11.2 North America
             11.2.1 United States
             11.2.2 Canada
     11.3 Europe
             11.3.1 UK
     11.4 Asia Pacific
             11.4.1 Australia
     11.5 Middle East and Africa
             11.5.1 Kingdom of Saudi Arabia
     11.6 Latin America
             11.6.1 Brazil

12 Competitive Landscape (Page No. - 82)
     12.1 Microquadrant Overview
             12.1.1 Visionary Leaders
             12.1.2 Innovators
             12.1.3 Dynamic Differentiators
             12.1.4 Emerging Companies
     12.2 Competitive Benchmarking
             12.2.1 Strength of Product Portfolio in the Computer Aided Dispatch Market(25 Players)
             12.2.2 Business Strategy Excellence Adopted in the Computer Aided Dispatch Market (25 Players)

13 Company Profiles (Page No. - 86)
(Business Overview, Strength of Product Portfolio, Business Strategy Excellence & Recent Developments)*
     13.1 Impact
     13.2 Avtec Inc.
     13.3 Caliber Public Safety
     13.4 Zetron, Inc.
     13.5 Tritech Software Systems
     13.6 Superion
     13.7 Hexagon Safety & Infrastructure
     13.8 Spillman Technologies, Inc.
     13.9 Priority Dispatch Corp.
     13.10 Tyler Technologies, Inc.
     13.11 Southern Software, Inc.
     13.12 Cody Systems
*Details on Business Overview, Strength of Product Portfolio, Business Strategy Excellence & Recent Developments, Might Not Be Captured in Case of Unlisted Companies.
     13.13 Key Innovators
             13.13.1 Traumasoft
                        13.13.1.1 Overview
                        13.13.1.2 MnM View
             13.13.2 Doublemap
                        13.13.2.1 Overview
                        13.13.2.2 MnM View
             13.13.3 Nowforce
                        13.13.3.1 Overview
                        13.13.3.2 MnM View
             13.13.4 Fdm Software
                        13.13.4.1 Overview
                        13.13.4.2 MnM View

14 Appendix (Page No. - 117)
     14.1 Key Industry Insights
     14.2 Discussion Guide
     14.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
     14.4 Introducing RT: Real-Time Market Intelligence
     14.5 Available Customization
     14.6 Related Reports
     14.7 Author Details


List of Tables (61 Tables)

Table 1 United States Dollar Exchange Rate, 2014–2016
Table 2 Evaluation Criteria
Table 3 Computer Aided Dispatch Market Size, By Component, 2015–2022 (USD Million)
Table 4 Solutions: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 5 Services: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 6 Computer Aided Dispatch Market Size, By Service, 2015–2022 (USD Million)
Table 7 Implementation: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 8 Training and Education: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 9 Support and Maintenance: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 10 Computer Aided Dispatch Market Size, By Application Area, 2015–2022 (USD Million)
Table 11 Call Management: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 12 Dispatch Unit Management: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 13 Reporting and Analysis: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 14 Others: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 15 Computer Aided Dispatch Market Size, By Deployment Type, 2015–2022 (USD Million)
Table 16 On-Premises: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 17 Cloud: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 18 Computer Aided Dispatch Market Size, By Organization Size, 2015–2022 (USD Million)
Table 19 Large Enterprises: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 20 Small and Medium-Sized Enterprises: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 21 Computer Aided Dispatch Market Size, By Vertical, 2015–2022 (USD Million)
Table 22 Government: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 23 Transportation: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 24 Utilities: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 25 Healthcare and Life Sciences: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 26 Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
Table 27 North America: Computer Aided Dispatch Market Size, By Component, 2015–2022 (USD Million)
Table 28 North America: Computer Aided Dispatch Market Size, By Country, 2015–2022 (USD Million)
Table 29 North America: Computer Aided Dispatch Market Size, By Application Area, 2015–2022 (USD Million)
Table 30 North America: Computer Aided Dispatch Market Size, By Service, 2015–2022 (USD Million)
Table 31 North America: Computer Aided Dispatch Market Size, By Deployment Type, 2015–2022 (USD Million)
Table 32 North America: Computer Aided Dispatch Market Size, By Organization Size, 2015–2022 (USD Million)
Table 33 North America: Computer Aided Dispatch Market Size, By Vertical, 2015–2022 (USD Million)
Table 34 Europe: Computer Aided Dispatch Market Size, By Component, 2015–2022 (USD Million)
Table 35 Europe: Computer Aided Dispatch Market Size, By Country, 2015–2022 (USD Million)
Table 36 Europe: Computer Aided Dispatch Market Size, By Application Area, 2015–2022 (USD Million)
Table 37 Europe: Computer Aided Dispatch Market Size, By Service, 2015–2022 (USD Million)
Table 38 Europe: Computer Aided Dispatch Market Size, By Deployment Type, 2015–2022 (USD Million)
Table 39 Europe: Computer Aided Dispatch Market Size, By Organization Size, 2015–2022 (USD Million)
Table 40 Europe: Computer Aided Dispatch Market Size, By Vertical, 2015–2022 (USD Million)
Table 41 Asia Pacific: Computer Aided Dispatch Market Size, By Component, 2015–2022 (USD Million)
Table 42 Asia Pacific: Computer Aided Dispatch Market Size, By Country, 2015–2022 (USD Million)
Table 43 Asia Pacific: Computer Aided Dispatch Market Size, By Application Area, 2015–2022 (USD Million)
Table 44 Asia Pacific: Computer Aided Dispatch Market Size, By Service, 2015–2022 (USD Million)
Table 45 Asia Pacific: Computer Aided Dispatch Market Size, By Deployment Type, 2015–2022 (USD Million)
Table 46 Asia Pacific: Computer Aided Dispatch Market Size, By Organization Size, 2015–2022 (USD Million)
Table 47 Asia Pacific: Computer Aided Dispatch Market Size, By Vertical, 2015–2022 (USD Million)
Table 48 Middle East and Africa: Computer Aided Dispatch Market Size, By Component, 2015–2022 (USD Million)
Table 49 Middle East and Africa: Computer Aided Dispatch Market Size, By Country, 2015–2022 (USD Million)
Table 50 Middle East and Africa: Computer Aided Dispatch Market Size, By Application Area, 2015–2022 (USD Million)
Table 51 Middle East and Africa: Computer Aided Dispatch Market Size, By Service, 2015–2022 (USD Million)
Table 52 Middle East and Africa: Computer Aided Dispatch Market Size, By Deployment Type, 2015–2022 (USD Million)
Table 53 Middle East and Africa: Computer Aided Dispatch Market Size, By Organization Size, 2015–2022 (USD Million)
Table 54 Middle East and Africa: Computer Aided Dispatch Market Size, By Vertical, 2015–2022 (USD Million)
Table 55 Latin America: Computer Aided Dispatch Market Size, By Component, 2015–2022 (USD Million)
Table 56 Latin America: Computer Aided Dispatch Market Size, By Country, 2015–2022 (USD Million)
Table 57 Latin America: Computer Aided Dispatch Market Size, By Application Area, 2015–2022 (USD Million)
Table 58 Latin America: Computer Aided Dispatch Market Size, By Service, 2015–2022 (USD Million)
Table 59 Latin America: Computer Aided Dispatch Market Size, By Deployment Type, 2015–2022 (USD Million)
Table 60 Latin America: Computer Aided Dispatch Market Size, By Organization Size, 2015–2022 (USD Million)
Table 61 Latin America: Computer Aided Dispatch Market Size, By Vertical, 2015–2022 (USD Million)


List of Figures (26 Figures)

Figure 1 Computer Aided Dispatch Market: Market Segmentation
Figure 2 Regional Scope
Figure 3 Computer Aided Dispatch Market: Research Design
Figure 4 Data Triangulation
Figure 5 Market Size Estimation Methodology: Bottom-Up Approach
Figure 6 Market Size Estimation Methodology: Top-Down Approach
Figure 7 Computer Aided Dispatch Market: Assumptions
Figure 8 Top 3 Segments for the Computer Aided Dispatch Market in 2017
Figure 9 North America is Estimated to Hold the Largest Market Share in 2017
Figure 10 Dispatch Unit Management, and Reporting and Analysis for Computer Aided Dispatch are Expected to Act as Attractive Market Opportunities During the Forecast Period
Figure 11 Government Vertical and North America are Estimated to Hold the Largest Market Shares in 2017
Figure 12 Cloud Deployment Type is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 13 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 14 Small and Medium-Sized Enterprises Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 15 Asia Pacific, and Middle East and Africa are the Fastest-Growing Regions in the Computer Aided Dispatch Market
Figure 16 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 17 APAC Region is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 18 Dispatch Unit Management Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 19 Cloud Deployment Type is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 20 Small and Medium-Sized Enterprises Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 21 Healthcare and Life Sciences Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 22 North America is Expected to Have the Largest Market Size in the Computer Aided Dispatch Market During the Forecast Period
Figure 23 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 24 North America: Market Snapshot
Figure 25 Asia Pacific: Market Snapshot
Figure 26 Computer Aided Dispatch Market (Global), Competitive Leadership Mapping, 2017

The Computer Aided Dispatch (CAD) market is expected to grow from USD 1.12 Billion in 2017 to USD 1.95 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.8%. Several factors such as the rise in national public safety initiatives, updated policies and regulations, increase in criminal activities and natural disasters, and the advent of connected devices are responsible for the growth of the Computer Aided Dispatch market. The increased adoption of CAD solutions and services by several industry verticals, such as government, transportation, healthcare and life sciences, and utilities, have boosted the growth of the CAD market.

The global Computer Aided Dispatch market is segmented by component (solutions and services), application area (call management, dispatch unit management, reporting and analysis, and others), deployment type, organization size, vertical, and region. The services component is expected to grow at a higher CAGR during the forecast period because services help organizations in easily deploying the software on their premises or cloud.

The cloud deployment type is expected to grow at a higher CAGR during the forecast period. CAD agencies from all verticals and of all sizes are moving from the on-premises to the cloud deployment type, as cloud deployment reduces the overall costs, provides flexibility with advanced technology, offers scalable access to solutions, ensures enforcement of security compliances, and enhances business efficiency. A major advantage of the cloud deployment type is that it provides real-time information from a remote location. For instance, when dispatchers enter a location into the CAD system, the users can view the previous legal report of that location. Tiburon (now acquired by TriTech Software Systems) is a leading vendor in the Computer Aided Dispatch market, and it offers an integrated CAD in a cloud environment that is both affordable and future-ready. Due to the above mentioned advantages, most of the vendors are switching from the on-premises deployment type to the cloud deployment type.

The Small and Medium-sized Enterprises (SMEs) segment is expected to grow at a higher CAGR in the Computer Aided Dispatch market during the forecast period. Organizations with an employee strength between 1 and 1,000 are categorized as SMEs. The increased competitive market scenario has prompted SMEs to invest in CAD software and adopt go-to-market strategies to make competent business decisions. As opposed to large enterprises, SMEs have budget constraints and face strong completion from their competitors. CAD solutions provide the benefits of real-time event chat, flexibility, and configurable workflow to SMEs. Furthermore, CAD offers cutting-edge and easy-to-use reporting features that offer SMEs deep insights into their operational efficiency, and provide more intelligence for response planning.

Computer Aided Dispatch Market

The global Computer Aided Dispatch market has been segmented on the basis of regions into North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America to provide a region-specific analysis in the report. North America is expected to have the largest market share and is projected to dominate the market during the forecast period. This North American region is rapidly adopting emerging technologies, such as smartphones and cloud platforms. Due to this, companies are willingly investing in the North American region. Most CAD solution vendors have an eminent presence in the North American region, and therefore, the competition is stiff among the major market players.

With an increase in the population, the cost of updating and integrating the equipment required for public safety and security systems also increases. However, budget constraints and evolving equipment cycle are hindering the growth of the Computer Aided Dispatch market.

The major vendors that offer CAD solutions across the globe are IMPACT (US), Avtec Inc. (US), Caliber Public Safety (US), Zetron, Inc. (US), TriTech Software Systems (US), Superion (US), Hexagon Safety & Infrastructure (US), Spillman Technologies, Inc. (US), Priority Dispatch Corp. (US), Tyler Technologies, Inc. (US), Southern Software, Inc. (US), CODY Systems (US), Traumasoft (US), DoubleMap (US), NowForce (Israel), and FDM Software (Aptean) (Canada). These vendors have adopted various organic and inorganic growth strategies, such as new product launches, partnerships and collaborations, and mergers and acquisitions, to enhance their position in the Computer Aided Dispatch market.

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