HOME Top Market Reports Computer Aided Dispatch Market by Component (Solutions and Services), Application Area (Call Management, Dispatch Unit Management, Reporting and Analysis), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2022

Computer Aided Dispatch Market by Component (Solutions and Services), Application Area (Call Management, Dispatch Unit Management, Reporting and Analysis), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2022

By: marketsandmarkets.com
Publishing Date: August 2017
Report Code: TC 5532

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[125 Pages Report] The Computer Aided Dispatch (CAD) market is projected to grow from USD 1.01 billion in 2016 to USD 1.95 billion by 2022.

CAD is the process of dispatching resources, such as security officers, fire brigade units, and ambulance services, with the help of a centralized console or computer. CAD solutions and services streamline the entire process of incident management in an organization. They provide organizations a single point of access for all integrated capabilities, such as call handling and dispatching, field communications, third-party application integration, and data reporting and analysis. CAD solutions are heavily used by public safety departments or agencies where dispatch and unit status monitoring is crucial. The base year considered for the study is 2016, and the forecast has been provided for the period between 2017 and 2022.

Computer Aided Dispatch Market: Market Dynamics

Drivers

  • National public safety initiatives and modernized policies and regulations
  • Rise in criminal activities and natural disasters
  • Advent of connected devices

Restraints

  • Budget constraints and evolving equipment cycle

Opportunities

  • Rise in demand for surveillance and authentication systems
  • Technological advancements in communications infrastructure for public safety

Challenges

  • Implementing comprehensive public safety solution
  • Unavailability of skilled workforce for public safety
  • Lack of knowledge about implementation of CAD solutions

National public safety initiatives and modernized polices and regulations are driving the Computer Aided Dispatch (CAD) Market.

The rise in criminal activities and natural disasters has led to the adoption of efficient public safety and dispatch solutions, as organized crime has become a major threat to both national and international security. The criminal networks are expanding and diversifying their activities, resulting in the convergence of threats to public safety, public health, and the democratic institution, as well as affecting the economic stability across the globe. In order to provide safer and better life to the public, governments across the globe are implementing public safety and security solutions such as emergency and disaster management solutions, CAD, surveillance systems, dispatch solutions, and critical communication systems for the greater good of the people. Government initiatives promote the deployment of public safety and dispatch solutions around the globe and is expected to drive the market in coming years.



The following are the major objectives of the study.

  • To define, describe, and forecast the Computer Aided Dispatch (CAD) market on the basis of components (solutions and services), application areas, organization sizes, deployment types, verticals, and regions
  • To provide detailed information regarding the major factors influencing the growth of the CAD market (drivers, restraints, opportunities, and industry-specific challenges)
  • To analyze the submarkets with respect to the individual growth trends, prospects, and contributions to the CAD market
  • To analyze and forecast the CAD market size in terms of revenue
  • To forecast the market size of the market segments with respect to the 5 main regions, namely, North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America
  • To analyze the opportunities in the market for stakeholders by identifying high-growth segments of the CAD market
  • To profile the key players of the CAD market and comprehensively analyze their core competencies1 in each microsegment To analyze competitive developments, such as agreements, alliances, joint ventures, and mergers and acquisitions in the CAD market

During this research study, major players operating in the CAD market in various regions have been identified, and their offerings, regional presence, and distribution channels have been analyzed through in-depth discussions. Top-down and bottom-up approaches have been used to determine the overall market size. Sizes of the other individual markets have been estimated using the percentage splits obtained through secondary sources such as Hoovers, Bloomberg BusinessWeek, and Factiva, along with primary respondents. The entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews with industry experts such as CEOs, VPs, directors, and marketing executives for key insights (both qualitative and quantitative) pertaining to the market. The figure below shows the breakdown of the primaries on the basis of the company type, designation, and region considered during the research study.

 

Cloud Security Market

To know about the assumptions considered for the study, download the pdf brochure

The CAD ecosystem comprises vendors, such as IMPACT (US), Avtec Inc. (US), Caliber Public Safety (US), Zetron, Inc. (US), TriTech Software Systems (US), Superion (US), Hexagon Safety & Infrastructure (US), Spillman Technologies, Inc. (US), Priority Dispatch Corp. (US), Tyler Technologies, Inc. (US), Southern Software, Inc. (US), CODY Systems (US), Traumasoft (US), DoubleMap (US), NowForce (Israel), and FDM Software (Aptean) (Canada).

    Major Market Developments

    • In January 2017, Hexagon Safety & Infrastructure partnered with RapidSOS to enable 9-1-1 centers to find the accurate location of smartphones that are used for calling.
    • In January 2017, TriTech partnered with RapidSOS, an advanced emergency technology solution provider. This partnership would enable the companies to integrate their solutions and provide accurate smartphone location to their clients.
    • In May 2017, Tyler Technologies, Inc. acquired Modria, a company that specializes in online dispute resolution. This acquisition would complement the appraisal and tax portfolio. It would also enhance its courts and justice solutions by reducing the OPEX.
    • In November 2016, Motorola Solutions, Inc., a communication solutions and services provider, acquired Spillman Technologies, Inc. This acquisition would help Spillman Technologies to extend its customer base and integrate communications enhancements of Motorola Solutions.

    Key Target Audience for Computer Aided Dispatch Market

    • CAD vendors
    • Public safety solution providers
    • Public security providers
    • Smart city vendors
    • Dispatch unit providers
    • Value-added resellers

    Report Scope

    The research report categorizes the CAD market to forecast the revenues and analyze the trends in each of the following submarkets:

    By component

    • Solutions
    • Services
      • Implementation
      • Support and maintenance
      • Training and education

    By application area

    • Call management
    • Dispatch unit management
    • Reporting and analysis
    • Others (dispatch decision support and supplemental resources tracking)

    By deployment type

    • On-premises
    • Cloud

    By organization size

    • Small and Medium-sized Enterprises (SMEs)
    • Large enterprises

    By vertical

    • Government
    • Transportation
    • Healthcare and life sciences
    • Utilities

    By region

    • North America
    • Europe
    • MEA
    • APAC
    • Latin America

    Critical questions which the report answers

    • What are new application areas which the CAD vendors are exploring?
    • Which are the key players in the market and how intense is the competition?

    Available Customizations for Computer Aided Dispatch Market Report

    Based on the given market data, MarketsandMarkets offers customizations in the reports as per the client’s specific requirements. The available customization options are as follows:
    Product Analysis

    • Product matrix that gives a detailed comparison of the product portfolio of each company

    Geographic Analysis

    • Further breakdown of the North American CAD market into countries
    • Further breakdown of the European CAD market into countries
    • Further breakdown of the APAC CAD market into countries
    • Further breakdown of the MEA CAD market into countries
    • Further breakdown of the Latin American CAD market into countries

    Company Information

    • Detailed analysis and profiling of additional market players

    Table of Contents

    1 Introduction (Page No. - 12)
        1.1 Objectives of the Study
        1.2 Market Definition
        1.3 Market Scope
        1.4 Years Considered for the Study
        1.5 Currency
        1.6 Stakeholders

    2 Research Methodology (Page No. - 16)
        2.1 Research Data
               2.1.1 Secondary Data
               2.1.2 Primary Data
                        2.1.2.1 Breakdown of Primaries
                        2.1.2.2 Key Industry Insights
        2.2 Market Size Estimation
        2.3 Microquadrant Research Methodology
               2.3.1 Vendor Inclusion Criteria
        2.4 Research Assumptions and Limitations
               2.4.1 Limitations

    3 Executive Summary (Page No. - 24)

    4 Premium Insights (Page No. - 27)
        4.1 Attractive Market Opportunities in the Computer Aided Dispatch Market
        4.2 Computer Aided Dispatch Market, By Vertical and Region
        4.3 Computer Aided Dispatch Market, By Deployment Type
        4.4 Computer Aided Dispatch Market, By Component
        4.5 Computer Aided Dispatch Market, By Organization Size
        4.6 Lifecycle Analysis, By Region, 2017

    5 Market Overview and Industry Trends (Page No. - 31)
        5.1 Introduction
        5.2 Innovation Spotlight
        5.3 Market Dynamics
               5.3.1 Drivers
                        5.3.1.1 National Public Safety Initiatives, and Modernized Policies and Regulations
                        5.3.1.2 Advent of Connected Devices
               5.3.2 Restraints
                        5.3.2.1 Budget Constraints and Evolving Equipment Cycle
               5.3.3 Opportunities
                        5.3.3.1 Rise in Demand for Surveillance and Authentication Systems
                        5.3.3.2 Technological Advancements in Communications Infrastructure for Public Safety
               5.3.4 Challenges
                        5.3.4.1 Implementing Comprehensive Public Safety Solution
                        5.3.4.2 Unavailability of Skilled Workforce for Public Safety
                        5.3.4.3 Lack of Knowledge About Implementation of Cad Solutions

    6 Computer Aided Dispatch Market Analysis, By Component (Page No. - 37)
        6.1 Introduction
        6.2 Solutions
               6.2.1 Solution Modules
                        6.2.1.1 Primary Interface With Ncic and Rms
                        6.2.1.2 Mobile Data Terminal and Mobile Mapping
                        6.2.1.3 Automatic Vehicle Location and Gis Interface
                        6.2.1.4 Public Awareness Message
        6.3 Services
               6.3.1 Implementation
               6.3.2 Training and Education
               6.3.3 Support and Maintenance

    7 Computer Aided Dispatch Market Analysis, By Application Area (Page No. - 44)
        7.1 Introduction
        7.2 Call Management
        7.3 Dispatch Unit Management
        7.4 Reporting and Analysis
        7.5 Others

    8 Computer Aided Dispatch Market Analysis, By Deployment Type (Page No. - 49)
        8.1 Introduction
        8.2 On-Premises
        8.3 Cloud

    9 Computer Aided Dispatch Market Analysis, By Organization Size (Page No. - 53)
        9.1 Introduction
        9.2 Large Enterprises
        9.3 Small and Medium-Sized Enterprises

    10 Computer Aided Dispatch Market Analysis, By Vertical (Page No. - 57)
         10.1 Introduction
         10.2 Government
         10.3 Transportation
         10.4 Utilities
         10.5 Healthcare and Life Sciences

    11 Geographic Analysis (Page No. - 62)
         11.1 Introduction
         11.2 North America
                 11.2.1 United States
                 11.2.2 Canada
         11.3 Europe
                 11.3.1 UK
         11.4 Asia Pacific
                 11.4.1 Australia
         11.5 Middle East and Africa
                 11.5.1 Kingdom of Saudi Arabia
         11.6 Latin America
                 11.6.1 Brazil

    12 Competitive Landscape (Page No. - 82)
         12.1 Microquadrant Overview
                 12.1.1 Visionary Leaders
                 12.1.2 Innovators
                 12.1.3 Dynamic Differentiators
                 12.1.4 Emerging Companies
         12.2 Competitive Benchmarking
                 12.2.1 Strength of Product Portfolio in the Computer Aided Dispatch Market(25 Players)
                 12.2.2 Business Strategy Excellence Adopted in the Computer Aided Dispatch Market (25 Players)

    13 Company Profiles (Page No. - 86)
    (Business Overview, Strength of Product Portfolio, Business Strategy Excellence & Recent Developments)*
         13.1 Impact
         13.2 Avtec Inc.
         13.3 Caliber Public Safety
         13.4 Zetron, Inc.
         13.5 Tritech Software Systems
         13.6 Superion
         13.7 Hexagon Safety & Infrastructure
         13.8 Spillman Technologies, Inc.
         13.9 Priority Dispatch Corp.
         13.10 Tyler Technologies, Inc.
         13.11 Southern Software, Inc.
         13.12 Cody Systems
    *Details on Business Overview, Strength of Product Portfolio, Business Strategy Excellence & Recent Developments, Might Not Be Captured in Case of Unlisted Companies.
         13.13 Key Innovators
                 13.13.1 Traumasoft
                            13.13.1.1 Overview
                            13.13.1.2 MnM View
                 13.13.2 Doublemap
                            13.13.2.1 Overview
                            13.13.2.2 MnM View
                 13.13.3 Nowforce
                            13.13.3.1 Overview
                            13.13.3.2 MnM View
                 13.13.4 Fdm Software
                            13.13.4.1 Overview
                            13.13.4.2 MnM View

    14 Appendix (Page No. - 117)
         14.1 Key Industry Insights
         14.2 Discussion Guide
         14.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
         14.4 Introducing RT: Real-Time Market Intelligence
         14.5 Available Customization
         14.6 Related Reports
         14.7 Author Details


    List of Tables (61 Tables)

    Table 1 United States Dollar Exchange Rate, 2014–2016
    Table 2 Evaluation Criteria
    Table 3 Computer Aided Dispatch Market Size, By Component, 2015–2022 (USD Million)
    Table 4 Solutions: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 5 Services: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 6 Computer Aided Dispatch Market Size, By Service, 2015–2022 (USD Million)
    Table 7 Implementation: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 8 Training and Education: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 9 Support and Maintenance: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 10 Computer Aided Dispatch Market Size, By Application Area, 2015–2022 (USD Million)
    Table 11 Call Management: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 12 Dispatch Unit Management: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 13 Reporting and Analysis: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 14 Others: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 15 Computer Aided Dispatch Market Size, By Deployment Type, 2015–2022 (USD Million)
    Table 16 On-Premises: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 17 Cloud: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 18 Computer Aided Dispatch Market Size, By Organization Size, 2015–2022 (USD Million)
    Table 19 Large Enterprises: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 20 Small and Medium-Sized Enterprises: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 21 Computer Aided Dispatch Market Size, By Vertical, 2015–2022 (USD Million)
    Table 22 Government: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 23 Transportation: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 24 Utilities: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 25 Healthcare and Life Sciences: Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 26 Computer Aided Dispatch Market Size, By Region, 2015–2022 (USD Million)
    Table 27 North America: Computer Aided Dispatch Market Size, By Component, 2015–2022 (USD Million)
    Table 28 North America: Computer Aided Dispatch Market Size, By Country, 2015–2022 (USD Million)
    Table 29 North America: Computer Aided Dispatch Market Size, By Application Area, 2015–2022 (USD Million)
    Table 30 North America: Computer Aided Dispatch Market Size, By Service, 2015–2022 (USD Million)
    Table 31 North America: Computer Aided Dispatch Market Size, By Deployment Type, 2015–2022 (USD Million)
    Table 32 North America: Computer Aided Dispatch Market Size, By Organization Size, 2015–2022 (USD Million)
    Table 33 North America: Computer Aided Dispatch Market Size, By Vertical, 2015–2022 (USD Million)
    Table 34 Europe: Computer Aided Dispatch Market Size, By Component, 2015–2022 (USD Million)
    Table 35 Europe: Computer Aided Dispatch Market Size, By Country, 2015–2022 (USD Million)
    Table 36 Europe: Computer Aided Dispatch Market Size, By Application Area, 2015–2022 (USD Million)
    Table 37 Europe: Computer Aided Dispatch Market Size, By Service, 2015–2022 (USD Million)
    Table 38 Europe: Computer Aided Dispatch Market Size, By Deployment Type, 2015–2022 (USD Million)
    Table 39 Europe: Computer Aided Dispatch Market Size, By Organization Size, 2015–2022 (USD Million)
    Table 40 Europe: Computer Aided Dispatch Market Size, By Vertical, 2015–2022 (USD Million)
    Table 41 Asia Pacific: Computer Aided Dispatch Market Size, By Component, 2015–2022 (USD Million)
    Table 42 Asia Pacific: Computer Aided Dispatch Market Size, By Country, 2015–2022 (USD Million)
    Table 43 Asia Pacific: Computer Aided Dispatch Market Size, By Application Area, 2015–2022 (USD Million)
    Table 44 Asia Pacific: Computer Aided Dispatch Market Size, By Service, 2015–2022 (USD Million)
    Table 45 Asia Pacific: Computer Aided Dispatch Market Size, By Deployment Type, 2015–2022 (USD Million)
    Table 46 Asia Pacific: Computer Aided Dispatch Market Size, By Organization Size, 2015–2022 (USD Million)
    Table 47 Asia Pacific: Computer Aided Dispatch Market Size, By Vertical, 2015–2022 (USD Million)
    Table 48 Middle East and Africa: Computer Aided Dispatch Market Size, By Component, 2015–2022 (USD Million)
    Table 49 Middle East and Africa: Computer Aided Dispatch Market Size, By Country, 2015–2022 (USD Million)
    Table 50 Middle East and Africa: Computer Aided Dispatch Market Size, By Application Area, 2015–2022 (USD Million)
    Table 51 Middle East and Africa: Computer Aided Dispatch Market Size, By Service, 2015–2022 (USD Million)
    Table 52 Middle East and Africa: Computer Aided Dispatch Market Size, By Deployment Type, 2015–2022 (USD Million)
    Table 53 Middle East and Africa: Computer Aided Dispatch Market Size, By Organization Size, 2015–2022 (USD Million)
    Table 54 Middle East and Africa: Computer Aided Dispatch Market Size, By Vertical, 2015–2022 (USD Million)
    Table 55 Latin America: Computer Aided Dispatch Market Size, By Component, 2015–2022 (USD Million)
    Table 56 Latin America: Computer Aided Dispatch Market Size, By Country, 2015–2022 (USD Million)
    Table 57 Latin America: Computer Aided Dispatch Market Size, By Application Area, 2015–2022 (USD Million)
    Table 58 Latin America: Computer Aided Dispatch Market Size, By Service, 2015–2022 (USD Million)
    Table 59 Latin America: Computer Aided Dispatch Market Size, By Deployment Type, 2015–2022 (USD Million)
    Table 60 Latin America: Computer Aided Dispatch Market Size, By Organization Size, 2015–2022 (USD Million)
    Table 61 Latin America: Computer Aided Dispatch Market Size, By Vertical, 2015–2022 (USD Million)


    List of Figures (26 Figures)

    Figure 1 Computer Aided Dispatch Market: Market Segmentation
    Figure 2 Regional Scope
    Figure 3 Computer Aided Dispatch Market: Research Design
    Figure 4 Data Triangulation
    Figure 5 Market Size Estimation Methodology: Bottom-Up Approach
    Figure 6 Market Size Estimation Methodology: Top-Down Approach
    Figure 7 Computer Aided Dispatch Market: Assumptions
    Figure 8 Top 3 Segments for the Computer Aided Dispatch Market in 2017
    Figure 9 North America is Estimated to Hold the Largest Market Share in 2017
    Figure 10 Dispatch Unit Management, and Reporting and Analysis for Computer Aided Dispatch are Expected to Act as Attractive Market Opportunities During the Forecast Period
    Figure 11 Government Vertical and North America are Estimated to Hold the Largest Market Shares in 2017
    Figure 12 Cloud Deployment Type is Expected to Grow at A Higher CAGR During the Forecast Period
    Figure 13 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
    Figure 14 Small and Medium-Sized Enterprises Segment is Expected to Grow at A Higher CAGR During the Forecast Period
    Figure 15 Asia Pacific, and Middle East and Africa are the Fastest-Growing Regions in the Computer Aided Dispatch Market
    Figure 16 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
    Figure 17 APAC Region is Expected to Grow at the Highest CAGR During the Forecast Period
    Figure 18 Dispatch Unit Management Segment is Expected to Grow at the Highest CAGR During the Forecast Period
    Figure 19 Cloud Deployment Type is Expected to Grow at A Higher CAGR During the Forecast Period
    Figure 20 Small and Medium-Sized Enterprises Segment is Expected to Grow at A Higher CAGR During the Forecast Period
    Figure 21 Healthcare and Life Sciences Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
    Figure 22 North America is Expected to Have the Largest Market Size in the Computer Aided Dispatch Market During the Forecast Period
    Figure 23 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
    Figure 24 North America: Market Snapshot
    Figure 25 Asia Pacific: Market Snapshot
    Figure 26 Computer Aided Dispatch Market (Global), Competitive Leadership Mapping, 2017

    The Computer Aided Dispatch (CAD) market is expected to grow from USD 1.12 billion in 2017 to USD 1.95 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.8%. Several factors such as the rise in national public safety initiatives, updated policies and regulations, increase in criminal activities and natural disasters, and the advent of connected devices are responsible for the growth of the CAD market. The increased adoption of CAD solutions and services by several industry verticals, such as government, transportation, healthcare and life sciences, and utilities, have boosted the growth of the CAD market.

    CAD is the process of dispatching resources, such as security officers, fire brigade units, and ambulance services, with the help of a centralized console or computer. CAD solutions and services streamline the entire process of incident management in an organization. They provide organizations a single point of access for all integrated capabilities, such as call handling and dispatching, field communications, third-party application integration, and data reporting and analysis. CAD solutions are heavily used by public safety departments or agencies where dispatch and unit status monitoring is crucial.

    The global CAD market is segmented by component (solutions and services), application area (call management, dispatch unit management, reporting and analysis, and others), deployment type, organization size, vertical, and region. The services component is expected to grow at a higher CAGR during the forecast period because services help organizations in easily deploying the software on their premises or cloud.

    The Small and Medium-sized Enterprises (SMEs) segment is expected to grow at a higher CAGR in the CAD market during the forecast period. The increased competitive market scenario has prompted SMEs to invest in CAD software and adopt go-to-market strategies to make competent business decisions. As opposed to large enterprises, SMEs have budget constraints and face strong completion from their competitors. CAD solutions provide the benefits of real-time event chat, flexibility, and configurable workflow to SMEs. Furthermore, CAD offers cutting-edge and easy-to-use reporting features that offer SMEs deep insights into their operational efficiency, and provide more intelligence for response planning
     

    Cloud Security Market

    CAD finds its uses in various applications such as call management, dispatch unit management, and reporting and analysis

    Call Management

    The calls received in dispatch centers fetch sufficient and accurate information from the callers, and they are updated in the CAD system. The respondent to the calls can then schedule activities for dispatch. The calls are managed and callers’ details are updated by the officials on the site. Thereafter, the resources are updated with the proper course of action for the units to be dispatched. All voice and text communications between agencies and dispatch centers are managed by the call management software. The sequence of calls and the information flow are managed by the call management software, which helps dispatchers communicate with various on-field units.

    Dispatch Unit Management

    In case of emergencies, the units to be dispatched are recorded and the other units that are not to be dispatched are notified of the events. Sometimes, when multiple units are dispatched, a primary contact is designated to one of the units. Each unit activity is recorded and updated in the CAD system. The dispatch units are required to alert or notify the dispatch centers with the latest information. The dispatch units are tracked for proper location of the vehicles and their activities are recorded in the CAD system. Even after the units are pulled off the rescue operation, their status is updated in the system.

    Reporting and Analysis

    Call history, unit assignments, results, comments, every data needs to be transferred to the RMS for reporting and analysis. RMS views the call status, looks for alternate flows, and determines the report. Thorough analysis of the call is carried out, and the subsequent actions are recorded and stored for future reference. The past records of the incidents with date, time, and actions are recorded to modify and correct the measures used for critical operations.

    Critical questions the report answers:

    • Where will all these developments take the industry in the mid to long term?
    • What are the upcoming industry applications for CAD?

    With the rise in population, the cost of providing the public safety and security system is also increasing. The lack of interoperability between the traditional dispatch systems and advanced computer aided systems is one of the restraining factors in the public safety. The other factors include incompatible radio equipment, lack of common language, and use of different frequency bands by different agencies. Due to this incompatibility between the legacy and advanced communication network and the aging public infrastructures, the growth of the CAD market is getting restricted. Interoperability is vital to realizing the true potential of next-generation public safety communications.

    The major vendors that offer CAD solutions across the globe are IMPACT (US), Avtec Inc. (US), Caliber Public Safety (US), Zetron, Inc. (US), TriTech Software Systems (US), Superion (US), Hexagon Safety & Infrastructure (US), Spillman Technologies, Inc. (US), Priority Dispatch Corp. (US), Tyler Technologies, Inc. (US), Southern Software, Inc. (US), CODY Systems (US), Traumasoft (US), DoubleMap (US), NowForce (Israel), and FDM Software (Aptean) (Canada). These vendors have adopted various organic and inorganic growth strategies, such as new product launches, partnerships and collaborations, and mergers and acquisitions, to enhance their position in the CAD market.

    To speak to our analyst for a discussion on the above findings, Speak to Analyst

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