HOME Top Market Reports Managed Services Market by Managed Data Center, Managed Network, Managed Information, Managed Mobility, Managed Infrastructure, Managed Communications, Managed Security – Global Forecast to 2019

Managed Services Market by Managed Data Center, Managed Network, Managed Information, Managed Mobility, Managed Infrastructure, Managed Communications, Managed Security – Global Forecast to 2019

By: marketsandmarkets.com
Publishing Date: December 2014
Report Code: TC 3070

 

  Speak to Analyst Enquiry Before Buying
 
purchase report
download pdf  request for customisation


Managed Services are skilled outsourcing functions that transfer in-house functionalities to be managed by third party managed service provider (MSP). The services available in managed services market can include the outsourcing the Production Support activities, HR-activities, lifecycle management activities, maintenance and support activities, IT resource and many more activities. Such outsourced services enable organizations to bring in competences that they lack or to replace functions or processes that incurred huge recurring costs. Services reduce the recurring in-house IT costs by 30-40% and bring about 50-60% increase in efficiency.

The domain managed services market is broadly classified into Application Service Providers (ASP) and Managed Service Providers (MSP). The Application Service providers are vendors of advanced telecommunication equipment and providers of value added managed services. The providers are partners to ASP and comprise of Independent Software Vendors (ISV), Telcos, VAR and System Integrators. The MSP take the main responsibility of providing functionalities, such as support, billing and other business processes to customers. While most industry MSP offer vendor specific services, there is an increasing demand for expertise in vendor-neutral services. Most top vendors in this domain offer a vendor neutral services as well as cater to customer’s specific vendor requirements.

Managed services market is witnessing accelerated growth in recent years due to the advancements in cloud computing, big data and mobility services. The research study also aims at elaborating on the aspects, issues and trends governing the repurposing of global manufacturing facilities into mega datacenters. Managed Service market comprises of Networks, software, services and solutions, enterprise sub segments. In 2013, Networks sub segment accounts for the highest market share followed by enterprise sub segment.

Some of the key vendors occupying the market are Alcatel-Lucent, AT&T, Cisco, Dell, EMC, Ericsson, Fujitsu, HP, IBM, and Microsoft. The managed services market research report discusses the strategies and insights of the key vendors in the industry and also provides in-depth study of driving forces and challenges for managed services market. The report also analyzes the global trends and future growth potentials across different regions.

MarketsandMarkets has segmented the global managed services market by managed data center, managed network, managed mobility, managed infrastructure, managed communications, managed information, managed security, other managed services, end-users and geographical region. The report also consists of MarketsandMarkets views of the key players and analysts insights on various developments that are taking place in the managed services market space. The forecast period for managed services market research report is 2014-2019, with 2013 considered as the base year. The research report covers complete managed services market categorized into following sub-markets:

On the basis of type of managed data center:

  • Managed hosting
  • Managed colocation
  • Managed storage

On the basis of managed network:

  • Managed network monitoring and maintenance (Remote Monitoring)
  • Managed MPLS VPN
  • Managed Ethernet access (over LAN, WAN, MAN, VLAN, Gateways)
  • Managed WLAN/WWAN
  • Managed router and switch
  • others

On the basis of managed mobility:

  • Managed mobile VAS
  • Managed mobile security
  • Managed tablets, smartphones and mobiles
  • others

On the basis of managed infrastructure:

  • Managed print services (MPS)
  • Managed desktop
  • Managed backup and recovery
  • (IT maintenance)
  • Managed servers
  • Managed inventory
  • others

On the basis of managed communications:

  • Managed unified communications
  • Managed email communications
  • Managed VOIP communications

On the basis of managed information:

  • Managed business process
  • Managed OSS/BSS
  • Managed database
  • Others

On the basis of managed security:

  • Managed infrastructure content security (Antivirus, software patches, and others)
  • Managed Internet Security
  • Managed Video surveillance/managed Wi-Fi security
  • Managed firewall and managed VPN security
  • Managed IDS/IPS
  • Others

On the basis of end-users:

  • Verticals
  • Service customers

On the basis of geographical region:

  • North America (NA)
  • Europe
  • Asia-Pacific (APAC)
  • Middle East and Africa (MEA)
  • Latin America (LA)

Table of Contents 
 
1 Introduction (Page No. - 13)
    1.1 Objectives of the Study
    1.2 Markets Definition
    1.3 Markets Covered
    1.4 Stakeholders
    1.5 Market Scope
    1.6 Year
    1.7 Currency

2 Research Methodology (Page No. - 17)
    2.1 Market Size Estimation
    2.2 Market Brackdown and Data Triangulation
    2.3 Market Share Estimation
          2.3.1 Key Data Taken From Secondary Sources
          2.3.2 Key Data From Primary Sources
                  2.3.2.1 Key Industry Insights
          2.3.3 Assumptions

3 Executive Summary (Page No. - 24)

4 Premium Insights (Page No. - 29)
    4.1 Attractive Market Opportunities in Managed Services  Market
    4.2 Managed Services  Market– Technology Segment
    4.3 Managed Services Market in NA Region
    4.4 Managed Services Market Potential
    4.5 Life Cycle Analysis, By Region, 2014

5 Market Overview (Page No. - 35)
    5.1 Introduction
    5.2 Market Evolution
    5.3 Market Segmentation
          5.3.1 Managed Services By Technology Segments
          5.3.2 Managed Services By End User
    5.4 Market Dynamics
          5.4.1 Drivers
                  5.4.1.1 Reduction in Operational Costs
                  5.4.1.2 Improved Focus on Core Business
                  5.4.1.3 Procure Or Enhance Workforce Skills
                  5.4.1.4 Flexibility to Match Custom Requirements
                  5.4.1.5 Benefits Surpass Financial Advantages
                  5.4.1.6 Leverage on Technical Competence of MSP
          5.4.2 Restraints
                  5.4.2.1 Doubts in Efficacy of Managed Services Model
                  5.4.2.2 Concerns Over Privacy and Security
                  5.4.2.3 Recurring Expenditures
          5.4.3 Opportunities
                  5.4.3.1 New Business Propositions
                  5.4.3.2 Greater Networking Opportunities
          5.4.4 Challenges
                  5.4.4.1 Need for Dedicated Skilled Manpower to Sustain Services

6 Industry Trends (Page No. - 46)
    6.1 Value Chain Analysis
    6.2 Porter’s Five forces Analysis
          6.2.1 Bargaining Power of Suppliers
          6.2.2 Bargaining Power of Buyers
          6.2.3 Threat From New Entrants
          6.2.4 Threat From Subsitutes
    6.3 Strategic Benchmarking
          6.3.1 Product Enhancement and Expansions
          6.3.2 Mergers &Acquisitions, Strategic Agreement, and Joint Ventures
    6.4 Managed Network Services Concepts, Best Practices & Certifications
          6.4.1 Introduction
          6.4.2 Managed Network – Concepts
                  6.4.2.1 Managed Service Provider (MSP)
                  6.4.2.2 Customer Premises Equipment (CPE)
          6.4.3 Best Practices, Certifications and the Need
                  6.4.3.1 Information Technology Infrastructure Library (ITIL)
                  6.4.3.2 It Service Management (ITSM)
                  6.4.3.3 IBM Tivoli Unified Process (ITUP)
                  6.4.3.4 Microsoft Operations Framework (MOF)
                  6.4.3.5 Enhanced Telecom Operations Map (EMOP)
                  6.4.3.6 Federal Information Processing Standards
                  6.4.3.7 Unified Certification Standard

7 Managed Services Market: By Technology Type (Page No. - 56)
    7.1 Introduction

8 Managed Services Market: By Managed Data Center (Page No. - 59)
    8.1 Introduction
    8.2 Managed Hosting
          8.2.1 Overview
    8.3 Managed Colocation
          8.3.1 Overview
    8.4 Managed Storage
          8.4.1 Overview

9 Managed Services Market: By Managed Network (Page No. - 67)
    9.1 Introduction
    9.2 Managed Network Monitoring and Maintenance (Remote Monitoring)
          9.2.1 Overview
    9.3 Managed MPLS IP VPNS
          9.3.1 Overview
    9.4 Managed Ethernet Access (LAN, WAN, MAN, Etc.)
          9.4.1 Overview
    9.5 Managed Wlan/Wwan
          9.5.1 Overview
    9.6 Managed Router and Switch
          9.6.1 Overview
    9.7 Other Network Services
          9.7.1 Overview

10 Managed Services Market: By Managed Mobility (Page No. - 80)
     10.1 Introduction
     10.2 Managed Mobile VAS
     10.2.1 Overview
     10.3 Managed Mobile Security
            10.3.1 Overview
     10.4 Managed Tablets,Smartphones and Mobiles
            10.4.1 Overview
     10.5 Others
            10.5.1 Overview

11 Managed Services Market: By Managed Infrastructure (Page No. - 89)
     11.1 Introduction
     11.2 Managed Print Services
            11.2.1 Overview
     11.3 Managed Desktop
            11.3.1 Overview
     11.4 Managed Backup and Recovery (It Maintenance)
            11.4.1 Overview
     11.5 Managed Servers
            11.5.1 Overview
     11.6 Managed Inventory
            11.6.1 Overview
     11.7 Other Services
            11.7.1 Overview

12 Managed Services Market: By Managed Communications (Page No. - 100)
     12.1 Introduction
     12.2 Managed Unified Communications
             12.2.1 Overview
     12.3 Managed Email
             12.3.1 Overview
     12.4 Managed VOIP
             12.4.1 Overview

13 Managed Services Market: By Managed Information (Page No. - 107)
     13.1 Introduction
     13.2 Managed Business Process
             13.2.1 Overview
     13.3 Managed OSS/BSS
             13.3.1 Overview
     13.4 Managed Databases
             13.4.1 Overview
     13.5 Others
             13.5.1 Overview

14 Managed Services Market: By Managed Security (Page No. - 115)
     14.1 Introduction
     14.2 Managed Infrastructure Content Security (Antivirus, Software Patches, Etc.)
             14.2.1 Overview
     14.3 Managed Internet Security
             14.3.1 Overview
     14.4 Managed Video Survelliance/Managed WI-FI
             14.4.1 Overview
     14.5 Managed Firewalls and VPN Security
             14.5.1 Overview
     14.6 Managed IDS/IPs
             14.6.1 Overview
     14.7 Others
             14.7.1 Overview

15 Managed Services Market: By End User Type (Page No. - 125)
     15.1 Introduction
     15.2 Small office Home office (SOHO)
            15.2.1 Overview
     15.3 Small and Medium Businsses (SMBS)
            15.3.1 Overview
     15.4 Large Enterprises
            15.4.1 Overview

16 Managed Services Market: By Region (Page No. - 130)
     16.1 Introduction
     16.2 North America
            16.2.1 Overview
     16.3 Europe
            16.3.1 Overview
     16.4 Asia-Pacific
            16.4.1 Overview
     16.5 Middle East and Africa
            16.5.1 Overview
     16.6 Latin America
            16.6.1 Overview

17 Competitive LANdscape (Page No. - 164)
     17.1 Overview
     17.2 Market Share Analysis: Managed Network  Services Market
     17.3 Competitive Situation and Trends
             17.3.1 New Product Launches
             17.3.2 Agreements, Partnerships, Collaborations, and Joint Ventures
             17.3.3 Mergers and Acquisitions
             17.3.4 Expansions

18 Company Profiles (Page No. - 179)
     18.1 Introduction
     18.2 Ericsson
             18.2.1 Business Overview
             18.2.2 Services Portfolio
             18.2.3 Key Strategy
             18.2.4 Recent Developments
             18.2.5 SWOT Analysis
             18.2.6 MNM View
     18.3 Huawei
             18.3.1 Business Overview
             18.3.2 Services Portfolio
             18.3.3 Key Strategy
             18.3.4 Recent Developments
             18.3.5 SWOT Analysis
             18.3.6 MNM View
     18.4 Nokia Solutions and Networks (NSN)
             18.4.1 Business Overview
             18.4.2 Services Portfolio
             18.4.3 Key Strategy
             18.4.4 Recent Developments
             18.4.5 MNM View
     18.5 CISCO
             18.5.1 Business Overview
             18.5.2 Services Portfolio
             18.5.3 Key Strategy
             18.5.4 Recent Developments
             18.5.5 SWOT Analysis
             18.5.6 MNM View
     18.6 International Business Machines Corporation (IBM)
             18.6.1 Business Overview
             18.6.2 Services Portfolio
             18.6.3 Key Strategy
             18.6.4 Recent Developments
             18.6.5 SWOT Analysis
             18.6.6 MNM View
     18.7 Fujitsu
             18.7.1 Business Overview
             18.7.2 Services Portfolio
             18.7.3 Key Strategy
             18.7.4 Recent Developments
             18.7.5 SWOT Analysis
             18.7.6 MNM View
     18.8 Alcatel-Lucent
             18.8.1 Business Overview
             18.8.2 Services Portfolio
             18.8.3 Key Strategy
             18.8.4 Recent Developments
             18.8.5 MNM View
     18.9 Computer Sciences Corporation (CSC)
             18.9.1 Business Overview
             18.9.2 Services Portfolio
             18.9.3 Key Strategy
             18.9.4 Recent Developments
             18.9.5 MNM View
     18.10 At&T Inc.
             18.10.1 Business Overview
             18.10.2 Services Portfolio
             18.10.3 Key Strategy
             18.10.4 Recent Developments
             18.10.5 MNM View
     18.11 Accenture
             18.11.1 Business Overview
             18.11.2 Services Portfolio
             18.11.3 Key Strategy
             18.11.4 Recent Developments
             18.11.5 MNM View

19 Appendix (Page No. - 216)
     19.1 Introducing RT: Real-Time Market Intelligence
     19.2 Available Customizations
     19.3 Related Reports
     19.4 Discussion Guide
 
 
List of Tables (91 Tables) 
 
Table 1 Managed Services Market Size, By Technology Subsegements , 2012-2019 ($Billion)
Table 2 Reduction in Operational Costs Drives the Growth of Managed Services Market
Table 3 Concern Over Privacy and Security is Confining the Growth of Managed Service Market
Table 4 Greater Networking Opportunities is Increasing the Growth of MNS Market
Table 5 Need for Dedicated Skilled Manpower to Sustain Services  is  the Challenge  Faced By the MNS Market
Table 6 Global Managed Services Market, By Technology, 2012–2019 ($Billion)
Table 7 Global Managed Data Center Market Size, By Sub-Segments, 2012–2019  ($Billion)
Table 8 Global Managed Data Center Market Size, By End User, 2012–2019  ($Billion)
Table 9 Managed Hosting Market, By End User, 2012–2019 ($Billion)
Table 10 Managed Colocation Market, By End User, 2012–2019 ($Billion)
Table 11 Managed Storage Market, By End User, 2012–2019 ($Billion)
Table 12 Global Managed Network Market Size, By Sub-Segments, 2012–2019  ($Billion)
Table 13 Global Managed Network Market Size, By End User, 2012–2019  ($Billion)
Table 14 Managed Network Monitoring and Maintenance(Remote Monitoring) Market, By End User, 2012–2019 ($Billion)
Table 15 Managed MPLS IP VPNS Market, By End User, 2012–2019 ($Billion)
Table 16 Managed Ethernet Access (LAN, WAN, MAN, Etc.) Market, By End User, 2012–2019 ($Billion)
Table 17 Managed WLAN/WWAN Market, By  End User, 2012–2019 ($Billion)
Table 18 Managed Router and Switch Market, By End User, 2012–2019 ($Billion)
Table 19 Other Network Services Market, By End User, 2012–2019 ($Billion)
Table 20 Global Managed Mobility Market Size, By Sub-Segments, 2012–2019  ($Billion)
Table 21 Global Managed Mobility Market Size, By End User, 2012–2019  ($Billion)
Table 22 Managed Mobile VAS Market, By End User, 2012–2019 ($Billion)
Table 23 Managed Mobile Security Market, By End User, 2012–2019 ($Billion)
Table 24 Managed Tablets, Smartphones and Mobiles Market, By End User, 2012–2019 ($Billion)
Table 25 Others Market, By End User, 2012–2019 ($Billion)
Table 26 Global Managed Infrastructure Market Size, By Sub-Segments, 2012–2019  ($Billion)
Table 27 Global Managed Infrastructure Market Size, By End User, 2012–2019  ($Billion)
Table 28 Managed Print Services Market, By End User, 2012–2019 ($Billion)
Table 29 Managed Desktop Market, By End User, 2012–2019 ($Million)
Table 30 Managed Backup and Recovery(It Maintenance) Market, By End User, 2012–2019 ($Billion)
Table 31 Managed Servers Market, By End User, 2012–2019 ($Billion)
Table 32 Managed Inventory Market, By End User, 2012–2019 ($Billion)
Table 33 Other Services Market, By End User, 2012–2019 ($Billion)
Table 34 Global Managed Communications Market Size, By Sub-Segments, 2012–2019 ($Billion)
Table 35 Global Managed Communications Market Size, By End User, 2012–2019  ($Billion)
Table 36 Managed Unified Communications Market, By End User, 2012–2019 ($Billion)
Table 37 Managed Email Market, By End User, 2012–2019 ($Billion)
Table 38 Managed VOIP Market, By End User, 2012–2019 ($Billion)
Table 39 Global Managed Information Market Size, By Sub-Segments, 2012–2019  ($Billion)
Table 40 Global Managed Information Market Size, By End User, 2012–2019  ($Billion)
Table 41 Managed Business Process Market, By End User, 2012–2019 ($Billion)
Table 42 Managed OSS/BSS Market, By End User, 2012–2019 ($Billion)
Table 43 Managed Databases Market, By End User, 2012–2019 ($Billion)
Table 44 Others Market, By End User, 2012–2019 ($Billion)
Table 45 Global Managed Security Market Size, By Sub-Segments, 2012–2019  ($Billion)
Table 46 Global Managed Security Market Size, By End User, 2012–2019  ($Billion)
Table 47 Managed Infrastructure Content Security (Antivirus, Software Patches, Etc.) Market, By End User, 2012–2019 ($Billion)
Table 48 Managed Internet Security Market, By End User, 2012–2019 ($Billion)
Table 49 Managed Video Surveillance/Managed WI-FI Market, By End User, 2012–2019 ($Billion)
Table 50 Managed Firewalls and VPN Security Market, By End User, 2012–2019 ($Billion)
Table 51 Managed IDS/IPs Market, By End User, 2012–2019 ($Billion)
Table 52 Others Market, By End User, 2012–2019 ($Billion)
Table 53 Global Managed Services Market Size, By End User, 2012–2019  ($Billion)
Table 54 Small office Home office (SOHO) Market, By Region, 2012–2019 ($Billion)
Table 55 Small and Medium Businesses (SMBS) Market, By Region, 2012–2019 ($Billion)
Table 56 Large Enterprises Market, By Region, 2012–2019 ($Billion)
Table 57 Global Managed Services Market Size, By Region, 2012–2019 ($Billion)
Table 58 North America Market, By Sub-Segment, 2012–2019 ($Billion)
Table 59 North America Market, By Managed Data Center, 2012–2019 ($Billion)
Table 60 North America Market, By Managed Network, 2012–2019 ($Billion)
Table 61 North America Market, By Managed Mobility, 2012–2019 ($Billion)
Table 62 North America Market, By Managed Infrastructure, 2012–2019 ($Billion)
Table 63 North America Market, By Managed Communications, 2012–2019 ($Billion)
Table 64 Europe  Market, By Sub-Segments, 2012–2019 ($Billion)
Table 65 Europe  Market, By Managed Data Center, 2012–2019 ($Billion)
Table 66 Europe  Market, By Managed Network, 2012–2019 ($Billion)
Table 67 Europe  Market, By Managed Mobility, 2012–2019 ($Billion)
Table 68 Europe  Market, By Managed Infrastructure, 2012–2019 ($Billion)
Table 69 Europe  Market, By Managed Communications, 2012–2019 ($Billion)
Table 70 Asia-Pacific Market, By Sub-Segments, 2012–2019 ($Billion)
Table 71 Asia-Pacific Market, By Managed Data Center, 2012–2019 ($Billion)
Table 72 Asia-Pacific Market, By Managed Network, 2012–2019 ($Billion)
Table 73 Asia-Pacific Market, By Managed Mobility, 2012–2019 ($Billion)
Table 74 Asia-Pacific Market, By Managed Infrastructure, 2012–2019 ($Billion)
Table 75 Asia-Pacific Market, By Managed Communications, 2012–2019 ($Billion)
Table 76 Middle East and Africa  Market, By Sub-Segment, 2012–2019 ($Billion)
Table 77 Middle East and Africa  Market, By Managed Data Center, 2012–2019 ($Billion)
Table 78 Middle East and Africa  Market, By Managed Network, 2012–2019 ($Billion)
Table 79 Middle East and Africa  Market, By Managed Mobility, 2012–2019 ($Billion)
Table 80 Middle East and Africa  Market, By Managed Infrastructure, 2012–2019 ($Billion)
Table 81 Middle East and Africa  Market, By Managed Communications, 2012–2019 ($Billion)
Table 82 Latin America Market, By Sub-Segment, 2012–2019 ($Billion)
Table 83 Latin America Market, By Managed Data Center, 2012–2019 ($Billion)
Table 84 Latin America Market, By Managed Network, 2012–2019 ($Billion)
Table 85 Latin America Market, By Managed Mobility, 2012–2019 ($Billion)
Table 86 Latin America Market, By Managed Infrastructure, 2012–2019 ($Billion)
Table 87 Latin America Market, By Managed Communications, 2012–2019 ($Billion)
Table 88 New Product Launches, 2013–2014
Table 89 Agreements, Partnerships, Collaborations, and Joint Ventures, 2011–2014
Table 90 Mergers and Acquisitions, 2011–2014
Table 91 Expansions, 2011–2014
 
 
List of Figures (121 Figures) 
 
Figure 1 Managed Services Market, By Technology  Segments
Figure 2 Research Methodology
Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
Figure 4 Market Size Estimation Methodology: Top-Down Approach
Figure 5 Break Down of Primary Interviews: By Company Type, Designation, & Region
Figure 6 Managed Data Center Covering the Maximum Share of Managed Services Market, (2014 Vs. 2019)
Figure 7 Managed Services Market Share, By End Users, 2014
Figure 8 the Growing Data Center is Driving the Demand of Managed Services in APAC
Figure 9 Global Managed Services Market, 2014 - 2019
Figure 10 Managed Data Center is Expected to Grow At the Highest Rate Among the Other Technologies
Figure 11 NA Holds Maximum Share in the Managed Network Services Components Market (2014)
Figure 12 APAC to Grow Quicker Than Other Regional Markets
Figure 13 Latin America Market Soon to Enter Exponential Growth Phase in 2015-2019
Figure 14 Managed Network Services Market Evolution and Milestones Chart
Figure 15 Drivers, Restraints, Opportunities and Challenges in the MNS Market
Figure 16 Managed Services Market: Drivers and Restraints
Figure 17 Value Chain :  Managed Services Market
Figure 18 Porter’s Five forces Analysis – Reference
Figure 19 Strategic Benchmarking: Ericsson Launched New Solutions for  Managed Network Services Market
Figure 20 Strategic Benchmarking: Ericsson and At & T Have Adopt Inorganic Strategies to Grow in Managed Services Market
Figure 21 Managed Data Center is the Biggest Market in Managed Services Market
Figure 22 Managed Hosting Leads the Managed Data Center Market
Figure 23 Large Enterprises is the Most Attractive End-User in Managed Data Center Market
Figure 24 Managed Hosting Market Will Be Most Lucrative Among Large Enterprise Users
Figure 25 Managed Colocation Market Will Be Most Attractive Among Large Enterprises
Figure 26 Large Enterprises Will Lead the End-Users in Managed Storage Market
Figure 27 Managed MPLS IP VPNS Will Dominate the Managed Network Market
Figure 28 More Than Half of the Market is Dominated By Consulting Services
Figure 29 Large Enterprises Will Be the Biggest Market for Managed Network Monitoring and Maintenance (Remote Monitoring)
Figure 30 Large Enterprises Will Be the Biggest Market for Managed MPLS IP VPNS
Figure 31 Large Enterprises Will Be the Most Lucrative Market for Managed Ethernet Access (LAN, WAN, MAN, Etc.) Throughout the forecast Period
Figure 32 Large Enterprises Market for Managed WLAN/WWAN Will Double in the Next Five Years
Figure 33 Small and Medium Businesses Will Register Maximum Growth for Managed Router and Switch Market
Figure 34 Large Enterprises Will Dominate Other End-Users As the Biggest Adopter of Managed Other Network Services
Figure 35 Managed Mobile VAS Will Be the Biggest Market in the Managed Mobility Market
Figure 36 Small and Medium Businesses Will Grow Significantly in the Managed Mobility Market in the Next Five Years
Figure 37 Large Enterprises Will Be the Biggest End-User for Managed Mobile VAS Market
Figure 38 Small and Medium Businesses Will Register Highest Growth in the Mobile Security Market
Figure 39 Large Enterprises Will Be the Biggest End-User in Managed Tablets, Smartphones and Mobiles Market
Figure 40 Large Enterprises Will Be the Biggest Adopter of Managed Other Mobility Services Market
Figure 41 Managed Print Services Will Dominate the Managed Infrastructure Market for the Next Five Years
Figure 42 Large Enterprises Will Be the Biggest Adopter of Managed Infrastructure in the Next Five Years
Figure 43 Managed Print Services Market Will Be Most Lucrative in Large Enterprises
Figure 44 Managed Desktop Service Will Be Widely Adopted By Small and Medium Businesses in the Next Five Years
Figure 45 Small and Medium Businesses Will Grow Significantly in the Managed Backup and Recovery (It Maintenance) Market in the Next Five Years
Figure 46 Large Enterprises Will Be the Biggest End-User in the Managed Server Market
Figure 47 Managed Inventory Market Will Witness Significant Adoption Growth By Large Enterprises in the Next Five Years
Figure 48 Large Enterprises Will Be the Leading Adopter of Managed Infrastructure Other Services Market in the Next Five Years
Figure 49 Managed Unified Communications Dominate the Other Sub-Segments of Managed Communications Market
Figure 50 Large Enterprises Will Dominate More Than Half of the Managed Communications Market By 2019
Figure 51 Large Enterprises Will Lead the End-Users in Managed Unified Communications Market
Figure 52 Managed Email Market Will Witness Leading Adoption By Large Enterprises in the Next Five Years
Figure 53 Large Enterprises Will Be the Biggest Adopter of Managed VOIP Market Among End-Users
Figure 54 Managed Information Market Will Be Dominated By Managed Business Process
Figure 55 Large Enterprises Are Expected to Be the Lucrative End-Users in Managed Information Market
Figure 56 Small and Medium Businesses Will Witness the Highest Growth in Managed Business Process Market in the Next Five Years
Figure 57 Large Enterprises Will Lead Other End-Users in the Managed OSS/BSS Market
Figure 58 Large Enterprises Will Be the Biggest Adopter of Managed Databases Market in the Next Five Years
Figure 59 Large Enterprises Will Be the Leading End-Users of Managed Information Other Services
Figure 60 Managed Internet Security Will Lead the Managed Security Market in the Next Five Years
Figure 61 Large Enterprises Will Dominate the Managed Security Market During the forecast Period
Figure 62 Small and Medium Businesses Will Witness the Highest Growth in Managed Infrastructure Content Security Market
Figure 63 Large Enterprises Will Lead the End-Users in the Managed Internet Security Market in the Next Five Years
Figure 64 Managed Video Surveillance/Managed Wi-Fi Market Will Witness Significant Adoption By Large Enterprises
Figure 65 Small and Medium Businesses Will Register Highest Growth in Managed Firewalls and VPN Security Market
Figure 66 Large Enterprises Will Dominate the Other End-Users in Managed IDS/IPs Market
Figure 67 Small and Medium Businesses Will Be the Biggest Adopter of Managed Security Other Services
Figure 68 More Than Half of the Market is Dominated By Consulting Services
Figure 69 North America Will Be the Biggest Adopter of Managed Services for SOHO
Figure 70 Asia-Pacific Will Register Highest Double Digits Growth in the Managed Services Market for SMB in the Next Five Years
Figure 71 North America Will Lead Other Regions in Managed Services Market for Large Enterprises
Figure 72 North America Will Dominate the Managed Services Market Globally
Figure 73 Managed Data Center Market Will Dominate Other Managed Services in North America in the Next Five Years
Figure 74 Managed Hosting Will Lead the Managed Data Center Market in North America
Figure 75 Managed MPLS IP VPNS Will Lead the Managed Network Market in North America
Figure 76 Managed Mobile VAS Will Lead the Managed Mobility Market in North America
Figure 77 Managed Print Services Will Lead the Managed Infrastructure Market in North America
Figure 78 North America Will Witness Highest Adoption of Managed Unified Communications in Managed Communications Market
Figure 79 Europe Will Be the Lucrative Region for Managed Data Center
Figure 80 Managed Hosting Will Dominate the Managed Data Center Market in Europe
Figure 81 Managed MPLS IP VPNS Will Be Widely Adopted in Europe Among Managed Network Services
Figure 82 Managed Mobile VAS Market Will Lead the Europe Market of Managed Mobility Services
Figure 83 Europe Will Be the Lucrative Region for Managed Print Services Throughout the forecast Period
Figure 84 Managed Unified Communications Will Lead in Managed Communications Market in Europe
Figure 85 Managed Data Center Market Will Be Largest Market Among Managed Services Market in Asia-Pacific
Figure 86 Managed Hosting Will Dominate the Managed Data Center Market in Asia-Pacific
Figure 87 Managed MPLS IP VPNS Market Will Be Widely Adopted in Asia-Pacific in the Next Five Years
Figure 88 Managed Mobile VAS Market Will Lead the Manage Mobility Market in Asia-Pacific
Figure 89 Managed Print Services Will Be Widely Adopted in Asia-Pacific
Figure 90 Managed Unified Communications Will Be Most Widely Adopted Among Managed Communication Services in Asia-Pacific
Figure 91 Managed Data Center Market Will Witness Significant Growth in MEA Region in the Next Five Years
Figure 92 Managed Hosting Will Dominate More Than Half of Managed Data Center Market in MEA
Figure 93 Managed MPLS IP VPNS Will Lead the Managed Network Market in MEA
Figure 94 Managed Mobile VAS Will Witness Highest Adoption in MEA
Figure 95 Managed Print Services Will Be Significantly Adopted in MEA
Figure 96 Managed Unified Communications Market Will Double in MEA in the Next Five Years
Figure 97 Managed Data Center Will Be Significantly Adopted in LA
Figure 98 Managed Hosting Will Dominate the Managed Data Center Market in LA
Figure 99 Managed MPLS IP VPNS Market Will Lead the Managed Network Market in LA
Figure 100 Managed Mobile VAS Market is Expected to Double in LA in the Next Five Years
Figure 101 LA is Expected to Be A Lucrative Market for Managed Print Services
Figure 102 Managed Unified Communications Will Dominate More Than Half of the Managed Communications Market in LA
Figure 103 Companies Adopted Agreements, Partnerships, Collaborations, & Joint Ventures As the Key Growth Strategy Over the Period of 2011–2014
Figure 104 Global Managed Service Market Share, By Key Player, 2014
Figure 105 Battle for Market Share: Agreements, Partnerships, Collaborations, and Joint Ventures Was the Key Strategy
Figure 106 Geographic Revenue Mix of Top 5 Market Players
Figure 107 Ericsson: Business Overview
Figure 108 SWOT Analysis: Ericsson
Figure 109 Huawei: Business Overview
Figure 110 SWOT Analysis :Huawei
Figure 111 NSN: Business Overview
Figure 112 CISCO: Business Overview
Figure 113 SWOT Analysis
Figure 114 IBM: Business Overview
Figure 115 SWOT Analysis
Figure 116 Fujitsu: Business Overview
Figure 117 SWOT Analysis: Fujitsu
Figure 118 Alcatel-Lucent: Business Overview
Figure 119 CSC: Business Overview
Figure 120 At & T: Business Overview
Figure 121 Accenture: Business Overview

Managed services are skilled outsourcing functions that transfer in-house functionalities to be managed by third party managed service provider (MSP). Managed services market is witnessing accelerated growth in recent years due to the advancements in cloud computing, big data and mobility services. Such outsourced services enable organizations to bring in competences that they lack or to replace functions or processes that incurred huge recurring costs. Managed services reduce the recurring in-house IT costs by 30-40% and bring about 50-60% increase in efficiency.

The managed services domain is broadly classified into Application Service Providers (ASP) and Managed Service Providers (MSP). The Application Service providers are vendors of advanced telecommunication equipment and providers of value added managed services. The managed services providers are partners to ASP and comprise of Independent Software Vendors (ISV), Telcos, VAR and System Integrators. The MSP take the main responsibility of providing the managed services functionalities, such as support, billing and other business processes to customers. While most industry MSP offer vendor specific managed services, there is an increasing demand for expertise in vendor-neutral managed services. Most top vendors in this domain offer a vendor neutral managed services as well as cater to customer’s specific vendor requirements. The managed services offerings usually support a multi-vendor and multi-technology environment.

Managed services involve operational level agreement (OLA) between the ASP and MSP, wherein both parties agree upon the service levels, quality, duration, revenue sharing and other business rules and regulations. Service level agreement exists between the customer and the service providers, wherein the service parameters are based on Key Performance Indicators (KPIs) for a preset price. In due course of time, certain aspects in the agreements are also varied to best match the requirements of the customer. This includes the provision of managed services at an hour to hour basis. Managed services ensure revival of the customer from all the routine IT work that was handled earlier, post MSP taking over the customer’s infrastructure, network or both, with the total ownership rights still remaining with the end-user. The managed services market is witnessing an increasing keen interest in managed mobility and information services.

This report covers the adoption trends in the managed services segments and other sub-segments. This research covers in-depth 8 segments and over 32 sub-segments of the global managed services market. This research provides insights into the current revenue realization and future revenue opportunities in the managed services market from 2014 through 2019. This report is aimed to provide the reader with an understanding of market drivers, current and upcoming players, competitive landscape, restraints and future market opportunities.

MANAGED SERVICES MARKET SIZE, BY REGION, 2014-2019 ($BILLION)

Managed services Market

Source: Expert Views, Primary Interviews, and MarketsandMarkets Analysis

Custom Market Research Services

We will customize the research for you, in case the report listed above does not meet with your exact requirements. Our custom research will comprehensively cover the business information you require to help you arrive at strategic and profitable business decisions.

Please visit http://www.marketsandmarkets.com/knowledge-process-outsourcing-services.asp to specify your custom Research Requirement

Connect With Us

Follow us on LinkedIn  Follow us on Facebook   Follow us on Twitter 
Live Chat Support


US : 1-888-600-6441
UK : 44-800-368-9399

Search reports