HOME Top Market Reports Managed Services Market [Managed Data Center, Managed Network, Managed Information, Managed Mobility, Managed Infrastructure, Managed Communications, Managed Security] - Global Advancements, Market Forecasts and Analysis (2013 – 2018)

Managed Services Market [Managed Data Center, Managed Network, Managed Information, Managed Mobility, Managed Infrastructure, Managed Communications, Managed Security] - Global Advancements, Market Forecasts and Analysis (2013 – 2018)

By: marketsandmarkets.com
Publishing Date: August 2013
Report Code: TC 2006

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Managed Services are skilled outsourcing functions that transfer in-house functionalities to be managed by third party managed service provider (MSP). The services available in managed services market can include the outsourcing the Production Support activities, HR-activities, lifecycle management activities, maintenance and support activities, IT resource and many more activities. Such outsourced services enable organizations to bring in competences that they lack or to replace functions or processes that incurred huge recurring costs. Services reduce the recurring in-house IT costs by 30-40% and bring about 50-60% increase in efficiency.

The domain managed services market is broadly classified into Application Service Providers (ASP) and Managed Service Providers (MSP). The Application Service providers are vendors of advanced telecommunication equipments and providers of value added managed services. The providers are partners to ASP and comprise of Independent Software Vendors (ISV), Telcos, VAR and System Integrators. The MSP take the main responsibility of providing functionalities, such as support, billing and other business processes to customers. While most industry MSP offer vendor specific services, there is an increasing demand for expertise in vendor-neutral services. Most top vendors in this domain offer a vendor neutral services as well as cater to customer’s specific vendor requirements.

Managed services market is witnessing accelerated growth in recent years due to the advancements in cloud computing, big data and mobility services. The research study also aims at elaborating on the aspects, issues and trends governing the repurposing of global manufacturing facilities into mega datacenters. Managed Service market comprises of Networks, software, services and solutions, enterprise sub segments. In 2013, Networks sub segment accounts for the highest market share followed by enterprise sub segment.

The Y-o-Y growth rates of 3D Mapping will be on the higher side throughout the forecast period. Few high growth markets are -
1. Managed Data Center: Supporting mechanisms necessary for the proper operation of a repository for storage, co-location and hosting facilities.
2. Managed Network: All the solutions and services that enable enterprises to outsource their IP based communication network.
3. Managed Mobility: The outsourced services for all types of mobile devices.
4. Managed Infrastructure: All the solutions and services that enable enterprises to outsource their enterprise infrastructure requirements.
5. Managed Communications: Enable end-users avail a superior fleet of communications technology.

Majority of the challenges in managed services market are Doubts in Efficacy of the models like Managed Services Model, Concerns over Privacy and Security, Recurring Expenditures, Need for Dedicated Skilled Manpower to sustain Services and many others. These challenges can be faced by deploying a model of technology for Managed Services.

There are various assumptions that we have taken into consideration for market sizing and forecasting exercise. Few of global assumptions include political, economic, social, technological and economic factors. For instance, exchange rates, one of the economic factors, are expected to have a moderate rating of impact on this market. Therefore, dollar fluctuations are expected to not seriously affect the forecasts in the emerging APAC regions.

The managed services market research report will help the market leaders/new entrants in this market in the following ways –

  1. This report segments the market into devices and applications, covering this market comprehensively. The report provides the closest approximations of the revenue numbers for the overall market and the sub-segments. The market numbers are further split across the different verticals and regions.
  2. This report will help them better understand the competitor and gain more insights to better position their business. There is a separate section on competitive landscape, including competitor ecosystem, mergers and acquisition and venture capital funding. Besides, there are company profiles of 20 top players in this market. In this section, market internals are provided that can put them ahead of the competitors.

The managed services market research report helps them understand the pulse of the market. The report provides information on key market drivers, restraints, challenges, and opportunities.


Table Of Contents 
 
1 Introduction (Page No. - 28)
  1.1 Research Overview
      1.1.1 Purpose And Scope
      1.1.2 Report Description
      1.1.3 Key Take-Aways
  1.2 Research Methodology
      1.2.1 Secondary And Primary Research
      1.2.2 Data Triangulation And Forecasting
      1.2.3 Forecast Assumptions
  1.3 Market Overview
      1.3.1 Markets Covered
      1.3.2 Segment Definitions
      1.3.3 Industry Trends

2 Executive Summary (Page No. - 36)
  2.1 Abstract
  2.2 Overall Market Size

3 Market Ecosystem And Dynamics (Page No. - 39)
  3.1 Market Ecosystem
      3.1.1 Mapping Trends
      3.1.2 Market Players And Roles
  3.2 Market Dynamics
      3.2.1 Drivers
            3.2.1.1 Reduction In Operational Costs
            3.2.1.2 Improved Focus On Core Business
            3.2.1.3 Procure Or Enhance Workforce Skills
            3.2.1.4 Flexibility To Match Custom Requirements
            3.2.1.5 Benefits Surpass Financial Advantages
            3.2.1.6 Leverage On Technical Competence Of Msp
      3.2.2 Restraints And Challenges
            3.2.2.1 Doubts In Efficacy Of Managed Services Model
            3.2.2.2 Concerns Over Privacy And Security
            3.2.2.3 Recurring Expenditures
            3.2.2.4 Need For Dedicated Skilled Manpower To Sustain Services
      3.2.3 Opportunities
            3.2.3.1 New Business Propositions
            3.2.3.2 Greater Networking Opportunities
      3.2.4 Time-Impact Analysis Of Market Dynamics

4 Managed Services: Market Size And Forecast By Type Of Technology Segments (Page No. - 48)
  4.1 Overview And Introduction
  4.2 Market Size And Forecast

5 Managed Services: Managed Data Center (Page No. - 57)
  5.1 Overview And Introduction
  5.2 Market Size And Forecast
      5.2.1 Managed Hosting
      5.2.2 Managed Colocation 
      5.2.3 Managed Storage

6 Managed Services: Managed Network (Page No. - 76)
  6.1 Overview And Introduction
  6.2 Market Size And Forecast
      6.2.1 Managed Network Monitoring And Maintenance (Remote Monitoring)
      6.2.2 Managed Mpls Vpn
      6.2.3 Managed Ethernet Access (Over LAN, WAN, MAN, VLAN, Gateways)
      6.2.4 Managed WLAN/WWAN
      6.2.5 Managed Router And Switch
      6.2.6 Others

7 Managed Mobility (Page No. - 104)
  7.1 Overview And Introduction
  7.2 Market Size And Forecast
      7.2.1 Managed Mobile VAS
      7.2.2 Managed Mobile Security
      7.2.3 Managed Tablets, Smartphones And Mobiles
      7.2.4 Others

8 Managed Infrastructure (Page No. - 126)
  8.1 Overview And Introduction
  8.2 Market Size And Forecast
      8.2.1 Managed Print Services (MPS)
      8.2.2 Managed Desktop
      8.2.3 Managed Backup And Recovery (It Maintenance)
      8.2.4 Managed Servers
      8.2.5 Managed Inventory
      8.2.6 Others

9 Managed Communications (Page No. - 154)
  9.1 Overview And Introduction
  9.2 Market Size And Forecast
      9.2.1 Managed Unified Communications
      9.2.2 Managed Email Communications
      9.2.3 Managed Voip Communications
 
10 Managed Information (Page No. - 172)
   10.1 Overview And Introduction
   10.2 Market Size And Forecast
        10.2.1 Managed Business Process
        10.2.2 Managed Oss/Bss
        10.2.3 Managed Database
        10.2.4 Others
 
11 Managed Security (Page No. - 195)
   11.1 Overview And Introduction
   11.2 Market Size And Forecast
        11.2.1 Managed Infrastructure Content Security (Antivirus, Software Patches, And Others)
        11.2.2 Managed Internet Security
        11.2.3 Managed Video Surveillance/Managed Wi-Fi Security
        11.2.4 Managed Firewall And Managed VPN Security
        11.2.5 Managed IDS/IPS
        11.2.6 Others

12 Other Managed Services (Page No. - 224) 
   12.1 Overview And Introduction
   12.2 Market Size And Forecast
 
13 Market Size And Forecast By End Users (Page No. - 234)
   13.1 Market Analysis By Verticals
        13.1.1 Overview And Introduction
        13.1.2 Market Size And Forecast
   13.2 Market Analysis By Type Of Service Customers
        13.2.1 Overview And Introduction
        13.2.2 Marketsize And Forecast
 
14 Market Size And Forecast By Regions (Page No. - 241)
   14.1 Overview And Introduction
        14.1.1 Parfait Charts
   14.2 North America (NA)
        14.2.1 Overview
        14.2.2 Market Size And Forecast
   14.3 Europe
        14.3.1 Overview
        14.3.2 Market Size And Forecast
   14.4 Asia-Pacific (APAC)
        14.4.1 Overview
        14.4.2 Market Size And Forecast
   14.5 Latin America (LA)
        14.5.1 Overview
        14.5.2 Market Size And Forecast
   14.6 Middle East And Africa (MEA)
        14.6.1 Overview
        14.6.2 Market Size And Forecast

15 Competitive Landscape (Page No. - 255)
   15.1 Competitive Mapping
   15.2 Venture Capital (VC) Funding Analysis
   15.3 Mergers And Acquisitions (M&A)
   15.4 Joint Venture And Collaboration

16 Company Profiles (Marketsandmarkets View, Overview, Products & Services, Financials, Swot Analysis And Strategy & Analyst Insights)*(Page No. - 263)
   16.1 Alcatel-Lucent
   16.2 At&T
   16.3 Cisco
   16.4 Dell
   16.5 EMC
   16.6 Ericsson
   16.7 Fujitsu
   16.8 Hewlett-Packard (HP)
   16.9 IBM
   16.10 Lockheed Martin
   16.11 Microsoft
   16.12 Nokia
   16.13 Rackspace
   16.14 Verizon Communications
   16.15 ZTE
   16.16 Other Key Innovators
         16.16.1 3T Systems
         16.16.2 Valley Network Solutions (VNS)
         16.16.3 Glowpoint, Inc.
         16.16.4 Aios Solutions
         16.16.5 Aricent
         16.16.6 Sify Technologies Limited
         16.16.7 Acropolis Technology Group
         16.16.8 Cybera
         16.16.9 Clearpointe
         16.16.10 Syniverse Technologies
         16.16.11 Imimobile
*Details On Marketsandmarkets View, Overview, Products & Services, Financials, Swot Analysis And Strategy & Analyst Insights Might Not Be Captured In Case Of Unlisted Companies.  
   
List Of Tables (183 Tables)    

Table 1 Managed Services, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Table 2 Managed Services, Market Size, By Type Of Technology Segments, 2013 – 2018 ($Million)
Table 3 Managed Services, Market Growth, By Type Of Technology Segments, 2014 – 2018 (Y-O-Y %)
Table 4 Managed Services, Market Size, By Type Of Service Customers, 2013 – 2018 ($Billion)
Table 5 Managed Services, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Table 6 Managed Services, Market Size, By Verticals, 2013 – 2018 ($Billion)
Table 7 Managed Services, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 8 Managed Services: Managed Data Center, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Table 9 Managed Data Center, Market Size, By Sub-Segments, 2013 – 2018 ($Billion)
Table 10 Managed Data Center, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Table 11 Managed Data Center, Market Size, By Regions, 2013 – 2018 ($Billion) 62
Table 12 Managed Data Center, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Table 13 Managed Data Center, Market Size, By Type Of Service Customers, 2013 – 2018 ($Billion)
Table 14 Managed Data Center, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Table 15 Managed Data Center: Managed Hosting, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 16 Managed Data Center: Managed Hosting, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 17 Managed Data Center: Managed Colocation, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 18 Managed Data Center: Managed Colocation, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 19 Managed Data Center: Managed Storage, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 20 Managed Data Center: Managed Storage, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 21 Managed Services: Managed Network, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Table 22 Managed Network, Market Size, By Sub-Segments, 2013 – 2018 ($Million)
Table 23 Managed Network, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Table 24 Managed Network, Market Size, By Regions, 2013 – 2018 ($Billion) 81
Table 25 Managed Network, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Table 26 Managed Network, Market Size, By Type Of Service Customers, 2013 – 2018 ($Million)
Table 27 Managed Network, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Table 28 Managed Network: Managed Network Monitoring And Maintenance (Remote Monitoring), Market Size, By Verticals, 2013 – 2018 ($Million)
Table 29 Managed Network: Managed Network Monitoring And Maintenance (Remote Monitoring), Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 30 Managed Network: Managed MPLS VPN, Market Size, By Verticals, 2013 – 2018 ($Million) 89
Table 31 Managed Network: Managed MPLS VPN, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 32 Managed Network: Managed Ethernet Access, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 33 Managed Network: Managed Ethernet Access, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 34 Managed Network: Managed WLAN/WWAN, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 35 Managed Network: Managed WLAN/WWAN, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 36 Managed Network: Managed Router And Switch, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 37 Managed Network: Managed Router And Switch, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 38 Managed Network: Other Managed Network Services, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 39 Managed Network: Other Managed Network Services, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 40 Managed Mobility, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Table 41 Managed Mobility, Market Size, By Sub-Segments, 2013 – 2018 ($Million)
Table 42 Managed Mobility, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Table 43 Managed Mobility, Market Size, By Regions, 2013 – 2018 ($Million) 109
Table 44 Managed Mobility, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Table 45 Managed Mobility, Market Size, By Type Of Service Customers, 2013 – 2018 ($Million)
Table 46 Managed Mobility, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Table 47 Managed Mobility: Managed Mobile Vas, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 48 Managed Mobility: Managed Mobile Vas, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 49 Managed Mobility: Managed Mobile Security, Market Size, By Verticals, 2013 – 2018 ($Million) 117
Table 50 Managed Mobility: Managed Mobile Security, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 51 Managed Mobility: Managed Tablets, Smartphones And Mobiles, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 52 Managed Mobility: Managed Tablets, Smartphones And Mobiles, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 53 Managed Mobility: Other Managed Mobility Solutions, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 54 Managed Mobility: Other Managed Mobility Solutions, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 55 Managed Services: Managed Infrastructure, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Table 56 Managed Infrastructure, Market Size, By Sub-Segments, 2013 – 2018 ($Million)
Table 57 Managed Infrastructure, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Table 58 Managed Services: Managed Infrastructure, Market Size, By Regions, 2013 – 2018 ($Billion) 131
Table 59 Managed Infrastructure, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Table 60 Managed Infrastructure, Market Size, By Type Of Service Customers, 2013 – 2018 ($Billion)
Table 61 Managed Infrastructure, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Table 62 Managed Infrastructure: Managed Print Services (Mps), Market Size, By Verticals, 2013 – 2018 ($Million)
Table 63 Managed Infrastructure: Managed Print Services (Mps), Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 64 Managed Infrastructure: Managed Desktop, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 65 Managed Infrastructure: Managed Desktop, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 66 Managed Infrastructure: Managed Backup And Recovery (It Maintenance), Market Size, By Verticals,  2013 – 2018 ($Million)
Table 67 Managed Infrastructure: Managed Backup And Recovery (It Maintenance), Market Growth, By Verticals,  2014 – 2018 (Y-O-Y %)
Table 68 Managed Infrastructure: Managed Servers, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 69 Managed Infrastructure: Managed Servers, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 70 Managed Infrastructure: Managed Inventory, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 71 Managed Infrastructure: Managed Inventory, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 72 Managed Infrastructure: Other Managed Infrastructure, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 73 Managed Infrastructure: Other Managed Infrastructure, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 74 Managed Communications, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Table 75 Managed Communications, Market Size, By Sub-Segments, 2013 – 2018 ($Billion)
Table 76 Managed Communications, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Table 77 Managed Communications, Market Size, By Regions, 2013 – 2018 ($Million)
Table 78 Managed Communications, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Table 79 Managed Communications, Market Size, By Type Of Service Customers, 2013 – 2018 ($Billion)
Table 80 Managed Communications, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Table 81 Managed Communications: Managed Unified Communications, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 82 Managed Communications: Managed Unified Communications, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 83 Managed Communications: Managed Email Communications, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 84 Managed Communications: Managed Email Communications, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 85 Managed Communications: Managed Voip Communications, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 86 Managed Communications: Managed Voip Communications, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 87 Managed Services: Managed Information, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 - 2018 (Y-O-Y %)
Table 88 Managed Information, Market Size, By Sub-Segments, 2013 – 2018 ($Billion)
Table 89 Managed Information, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Table 90 Managed Information, Market Size, By Regions, 2013 – 2018 ($Million)
Table 91 Managed Information, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Table 92 Managed Services: Managed Information, Market Size, By Type Of Service Customers, 2013 – 2018 ($Million) 180
Table 93 Managed Services: Managed Information, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Table 94 Managed Information: Managed Business Process, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 95 Managed Information: Managed Business Process, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 96 Managed Information: Managed Oss/Bss, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 97 Managed Information: Managed Oss/Bss, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %) 187
Table 98 Managed Information: Managed Databases, Market Size, By Verticals, 2013 – 2018 ($Million) 189
Table 99 Managed Information: Managed Databases, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 100 Managed Information: Other Managed Information, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 101 Managed Information: Other Managed Information, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 102 Managed Services: Managed Security, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Table 103 Managed Services: Managed Security, Market Size, By Sub-Segments, 2013 – 2018 ($Million)
Table 104 Managed Services: Managed Security, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Table 105 Managed Services: Managed Security, Market Size, By Regions, 2013 – 2018 ($Million)
Table 106 Managed Services: Managed Security, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Table 107 Managed Services: Managed Security, Market Size, By Type Of Service Customers, 2013 – 2018 ($Million)
Table 108 Managed Services: Managed Security, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Table 109 Managed Security: Managed Infrastructure Content Security, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 110 Managed Security: Managed Infrastructure Content Security, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 111 Managed Security: Managed Internet Security, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 112 Managed Security: Managed Internet Security, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 113 Managed Security: Managed Video Surveillance/Managed Wi-Fi Security, Market Size, By Verticals,  2013 – 2018 ($Million)
Table 114 Managed Security: Managed Video Surveillance/Managed Wi-Fi Security, Market Growth, By Verticals,2014 – 2018 (Y-O-Y %)
Table 115 Managed Security: Managed Firewall And Managed Vpn Security, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 116 Managed Security: Managed Firewall And Managed Vpn Security, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 117 Managed Security: Managed Ids/Ips, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 118 Managed Security: Managed Ids/Ips, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %) 219
Table 119 Managed Security: Other Managed Security, Market Size, By Verticals, 2013 – 2018 ($Million) 221
Table 120 Managed Security: Other Managed Security, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 121 Other Managed Services, Market Size, 2013 – 2018 ($Million), Market Growth, 2013 – 2018 (Y-O-Y %)
Table 122 Other Managed Services, Market Size, By Regions, 2013 – 2018 ($Million)
Table 123 Other Services, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Table 124 Other Services, Market Size, By Type Of Service Customers, 2013 – 2018 ($Million) 229
Table 125 Managed Services: Other Managed Services, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Table 126 Other Managed Services, Market Size, By Verticals, 2013 – 2018 ($Million)
Table 127 Other Managed Services, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 128 Managed Services, Market Size, By Verticals, 2013 – 2018 ($Billion)
Table 129 Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 130 Managed Services, Market Size, By Type Of Service Customers, 2013 – 2018 ($Billion)
Table 131 Managed Services, Market Size, By Regions, 2013 – 2018 ($Billion) 243
Table 132 Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Table 133 Managed Services: North America, Market Size, By Verticals, 2013 – 2018 ($Billion)
Table 134 North America, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 135 Europe, Market Size, By Verticals, 2013 – 2018 ($Billion)
Table 136 Europe, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %) 248
Table 137 Asia-Pacific, Market Size, By Verticals, 2013 – 2018 ($Billion)
Table 138 Asia-Pacific, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 139 Latin America, Market Size, By Verticals, 2013 – 2018 ($Billion)
Table 140 Latin America, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 141 Middle East And Africa, Market Size, By Verticals, 2013 – 2018 ($Billion)
Table 142 Middle East And Africa, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Table 143 Alcatel-Lucent: Revenue, 2011 – 2012 ($Million)
Table 144 Alcatel-Lucent: Revenue, By Business Segments, 2011 - 2012 ($Million)
Table 145 Alcatel-Lucent: Revenue, By Regions, 2011 - 2012 ($Million)
Table 146 AT&T: Revenue, 2013-2018 ($Million)
Table 147 AT&T: Revenue, By Business Segments, 2013-2018 ($Million)
Table 148 Cisco: Revenue, 2011 - 2012 ($Million)
Table 149 Cisco: Revenue, By Business Segments, 2011 - 2012 ($Million)
Table 150 Cisco: Revenue, By Regions, 2010 - 2011 ($Million)
Table 151 Dell: Revenue, 2011 - 2012 ($Million)
Table 152 Dell: Revenue, By Business Segments, 2011 - 2012 ($Million)
Table 153 Dell: Revenue, By Regions, 2011 - 2012 ($Million)
Table 154 EMC: Revenue, 2010 - 2011 ($Million)
Table 155 EMC: Revenue, By Business Segments, 2010 - 2011 ($Million)
Table 156 EMC: Revenue, By Regions, 2010 - 2011 ($Million)
Table 157 Ericsson: Revenue, By Business Segments, 2011 – 2012 ($Million)
Table 158 Ericsson: Revenue, By Regions, 2011 – 2012 ($Million)
Table 159 Fujitsu: Revenue, 2011 - 2012 ($Million)
Table 160 Fujitsu: Revenue, By Business Segments, 2011 - 2012 ($Million)
Table 161 Fujitsu: Revenue, By Regions, 2011 - 2012 ($Million)
Table 162 HP: Revenue, 2011 - 2012 ($Million)
Table 163 HP: Revenue, By Business Segments, 2011 - 2012 ($Million)
Table 164 HP: Revenue, By Regions, 2011 - 2012 ($Million)
Table 165 IBM: Revenue, 2011 - 2012 ($Million)
Table 166 IBM: Revenue, By Business Segments, 2011 - 2012 ($Million)
Table 167 IBM: Revenue, By Regions, 2011 - 2012 ($Million)
Table 168 Lockheed Martin: Revenue, 2011 - 2012 ($Million)
Table 169 Lockheed Martin: Revenue, By Business Segments, 2011 - 2012 ($Million)
Table 170 Microsoft: Revenue, 2011 - 2012 ($Million)
Table 171 Microsoft: Revenue, By Business Segments, 2011 - 2012 ($Million)
Table 172 Microsoft: Revenue By Regions, 2011 - 2012 ($Million)
Table 173 Nokia: Revenue, 2011 - 2012 ($Million)
Table 174 Nokia: Revenue, By Business Segments, 2011 - 2012 ($Million)
Table 175 Nokia: Revenue, By Regions, 2011 - 2012 ($Million)
Table 176 Rackspace: Revenue, 2011 - 2012 ($Million)
Table 177 Rackspace: Revenue, By Business Segments, 2011 - 2012 ($Million)
Table 178 Rackspace: Revenue, By Regions, 2011 - 2012 ($Million)
Table 179 Verizon Communications: Revenue, 2010 - 2011 ($Million)
Table 180 Verizon Communications: Revenue, By Business Segments, 2010 - 2011 ($Million)
Table 181 ZTE: Revenue, 2011 - 2012 ($Million)
Table 182 ZTE: Revenue, By Business Segments, 2011 - 2012 ($Million)
Table 183 ZTE: Revenue, By Regions, 2011 - 2012 ($Million) 
  
List Of Figures (118 Figures)     
  
Figure 1 Managed Services: Market Segments
Figure 2 Managed Services, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Figure 3 Managed Services: Value-Chain
Figure 4 Managed Services: Market Ecosystem
Figure 5 Managed Services: Drivers
Figure 6 Managed Services: Time-Impact Analysis Of Market Dynamics
Figure 7 Market Size, By Type Of Technology Segments, 2013 – 2018 ($Million)
Figure 8 Market Growth, By Type Of Technology Segments, 2014 – 2018 (Y-O-Y %)
Figure 9 Market Size, By Type Of Service Customers, 2013 – 2018 ($Billion)
Figure 10 Managed Services, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Figure 11 Market Size, By Verticals, 2013 – 2018 ($Billion)
Figure 12 Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 13 Managed Services: Managed Data Center, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Figure 14 Managed Services: Managed Data Center, Market Size, By Sub-Segments, 2013 - 2018 ($Billion)
Figure 15 Managed Data Center, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Figure 16 Managed Data Center, Market Size, By Regions, 2013 – 2018 ($Billion)
Figure 17 Managed Data Center, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Figure 18 Managed Data Center, Market Size, By Type Of Service Customers, 2013 – 2018 ($Billion)
Figure 19 Managed Data Center, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Figure 20 Managed Data Center: Managed Hosting, Market Growth, By Verticals, 2013 – 2018 ($Million)
Figure 21 Managed Data Center: Managed Colocation, Market Growth, By Verticals, 2013 – 2018 (Y-O-Y %)
Figure 22 Managed Data Center: Managed Storage, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 23 Managed Services: Managed Network, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Figure 24 Managed Network, Market Size, By Sub-Segments, 2013 – 2018 ($Million)
Figure 25 Managed Network, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Figure 26 Managed Network, Market Size, By Regions, 2013 – 2018 ($Billion)
Figure 27 Managed Network, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Figure 28 Managed Network, Market Size, By Type Of Service Customers, 2013 – 2018 ($Million)
Figure 29 Managed Network: Managed Network Monitoring And Maintenance (Remote Monitoring), Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 30 Managed Network: Managed Mpls Vpn, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 31 Managed Network: Managed Ethernet Access, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 32 Managed Network: Managed Wlan/Wwan, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 33 Managed Network: Managed Router And Switch, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %) 100
Figure 34 Managed Network: Other Managed Network Services, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 35 Managed Services: Managed Mobility, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Figure 36 Managed Services: Managed Mobility, Market Size, By Sub-Segments, 2013 – 2018 ($Million)
Figure 37 Managed Mobility, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Figure 38 Managed Mobility, Market Size, By Regions, 2013 – 2018 ($Million)
Figure 39 Managed Mobility, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Figure 40 Managed Mobility, Market Size, By Type Of Service Customers, 2013 – 2018 ($Million)
Figure 41 Managed Mobility, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Figure 42 Managed Mobility: Managed Mobile Vas, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 43 Managed Mobility: Managed Mobile Security, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 44 Managed Mobility: Managed Tablets, Smartphones And Mobiles, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 45 Managed Mobility: Other Managed Mobility Solutions, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 46 Managed Services: Managed Infrastructure, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Figure 47 Managed Services: Managed Infrastructure, Market Size, By Sub-Segments, 2013 – 2018 ($Million)
Figure 48 Managed Infrastructure, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Figure 49 Managed Infrastructure, Market Size, By Regions, 2013 – 2018 ($Billion)
Figure 50 Managed Infrastructure, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Figure 51 Managed Infrastructure, Market Size, By Type Of Service Customers, 2013 – 2018 ($Billion)
Figure 52 Managed Infrastructure, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Figure 53 Managed Infrastructure: Managed Print Services (Mps), Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 54 Managed Infrastructure: Managed Desktop, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 55 Managed Infrastructure: Managed Backup And Recovery (It Maintenance), Market Growth, By Verticals,  2014 – 2018 (Y-O-Y %)
Figure 56 Managed Infrastructure: Managed Server, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 57 Managed Infrastructure: Managed Inventory, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 58 Managed Infrastructure: Other Managed Infrastructure, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 59 Managed Services: Managed Communications, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Figure 60 Managed Communications, Market Size, By Sub-Segments, 2013 – 2018 ($Million)
Figure 61 Managed Communications, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Figure 62 Managed Communications, Market Size, By Regions, 2013 – 2018 ($Million) Figure 63 Managed Services: Managed Communications, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Figure 64 Managed Communications, Market Size, By Type Of Service Customers, 2013 – 2018 ($Billion)
Figure 65 Managed Communications, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Figure 66 Managed Communications: Managed Unified Communications, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 67 Managed Communications: Managed Email Communications, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 68 Managed Communications: Managed Voip Communications, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 69 Managed Information, Market Size, 2013 – 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Figure 70 Managed Information, Market Size, By Sub-Segments, 2013 – 2018 ($Million)
Figure 71 Managed Information, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Figure 72 Managed Information, Market Size, By Regions, 2013 – 2018 ($Million)
Figure 73 Managed Information, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Figure 74 Managed Information, Market Size, By Type Of Service Customers, 2013 – 2018 ($Million)
Figure 75 Managed Information, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Figure 76 Managed Information: Managed Business Process, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 77 Managed Information: Managed Oss/Bss, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 78 Managed Information: Managed Databases, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 79 Managed Information: Other Managed Information, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 80 Managed Security, Market Size, 2013 - 2018 ($Billion), Market Growth, 2013 – 2018 (Y-O-Y %)
Figure 81 Managed Security, Market Size, By Sub-Segments, 2013 – 2018 ($Million)
Figure 82 Managed Security, Market Growth, By Sub-Segments, 2014 – 2018 (Y-O-Y %)
Figure 83 Managed Security, Market Size, By Regions, 2013 – 2018 ($Million)
Figure 84 Managed Security, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Figure 85 Managed Security, Market Size, By Type Of Service Customers, 2013 – 2018 ($Million)
Figure 86 Managed Security, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Figure 87 Managed Security: Managed Infrastructure Content Security, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 88 Managed Security: Managed Internet Security, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 89 Managed Security: Managed Video Surveillance/Managed Wi-Fi Security, Market Growth, By Verticals,  2014 – 2018 (Y-O-Y %)
Figure 90 Managed Security: Managed Firewall And Managed Vpn Security, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 91 Managed Security: Managed Ids/Ips, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %) 220
Figure 92 Managed Security: Other Managed Security, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 93 Managed Security: Other Managed Services, Market Size, 2013 – 2018 ($Million), Market Growth, 2013 – 2018 (Y-O-Y %)
Figure 94 Other Managed Services, Market Size, By Regions, 2013 – 2018 ($Million)
Figure 95 Other Services, Market Growth, By Regions, 2014 – 2018 (Y-O-Y %)
Figure 96 Other Services, Market Size, By Type Of Service Customers, 2013 – 2018 ($Million)
Figure 97 Other Services, Market Growth, By Type Of Service Customer, 2014 – 2018 (Y-O-Y %)
Figure 98 Other Services, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 99 Managed Services, Market Size, By Verticals, 2013 – 2018 ($Billion)
Figure 100 Managed Services, Market Growth, By Verticals, 2014 – 2018 (Y-O-Y %)
Figure 101 Managed Services, Market Size, By Type Of Service Customers, 2013 – 2018 ($Billion)
Figure 102 Managed Services, Market Growth, By Type Of Service Customers, 2014 – 2018 (Y-O-Y %)
Figure 103 Managed Services: Parfait Chart
Figure 104 Alcatel-Lucent: Swot Analysis
Figure 105 AT&T: Swot Analysis
Figure 106 Cisco: Swot Analysis
Figure 107 Dell: Swot Analysis
Figure 108 EMC: Swot Analysis
Figure 109 Ericsson: Swot Analysis
Figure 110 Fujitsu: Swot Analysis
Figure 111 Hewlett-Packard: Swot Analysis
Figure 112 Ibm: Swot Analysis
Figure 113 Lockheed Martin: Swot Analysis
Figure 114 Microsoft: Swot Analysis
Figure 115 Nokia: Swot Analysis
Figure 116 Rackspace: Swot Analysis
Figure 117 Verizon Communications: Swot Analysis
Figure 118 ZTE: Swot Analysis

Managed services are skilled outsourcing functions that transfer in-house functionalities to be managed by third party managed service provider (MSP). The market is witnessing accelerated growth in recent years due to the advancements in cloud computing, big data and mobility services. Such outsourced services enable organizations to bring in competences that they lack or to replace functions or processes that incurred huge recurring costs. The services provided by managed services market reduce the recurring in-house IT costs by 30-40% and bring about 50-60% increase in efficiency.

The domain is broadly classified into Application Service Providers (ASP) and Managed Service Providers (MSP). The Application Service providers are vendors of advanced telecommunication equipments and providers of value added managed services. The services providers in managed services market are partners to ASP and comprise of Independent Software Vendors (ISV), Telcos, VAR and System Integrators. The MSP take the main responsibility of providing the services functionalities, such as support, billing and other business processes to customers. While most industry MSP offer vendor specific services, there is an increasing demand for expertise in vendor-neutral services. Most top vendors in this domain offer a vendor neutral services as well as cater to customer’s specific vendor requirements. The services offerings usually support a multi-vendor and multi-technology environment. Services involve operational level agreement (OLA) between the ASP and MSP, wherein both parties agree upon the service levels, quality, duration, revenue sharing and other business rules and regulations. Service level agreement exists between the customer and the service providers, wherein the service parameters are based on Key Performance Indicators (KPIs) for a preset price. In due course of time, certain aspects in the agreements are also varied to best match the requirements of the customer. This includes the provision at an hour to hour basis. Managed services ensure revival of the customer from all the routine IT work that was handled earlier, post MSP taking over the customer’s infrastructure, network or both, with the total ownership rights still remaining with the end-user. The market is witnessing an increasing keen interest in managed mobility and information services.

Managed services market report covers the adoption trends in the market segments and other sub-segments. The market research covers in-depth 8 segments and over 32 sub-segments of the global market. This research provides insights into the current revenue realization and future revenue opportunities in the market from 2013 through 2018. The market report is aimed to provide the reader with an understanding of market drivers, current and upcoming players, competitive landscape, restraints and future market opportunities.

MarketsandMarkets expects managed services market to grow from $142.75 billion in 2013 to $256.05 billion by 2018, at a CAGR of 12.4% from 2013 to 2018.

MANAGED SERVICES, MARKET SIZE, 2013 – 2018 ($BILLION), MARKET GROWTH, 2014 – 2018 (Y-O-Y %)

Managed Services Market

Source: MarketsandMarkets Analysis

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