HOME Top Market Reports Telecom Analytics Market by Software Applications (Customer, Network, Market, Price, and Service Analytics), by Hardware Type (Servers, Storage, Network Equipment), and by Service Type (Implementation, Training & Support, Consulting) - Global Forecast to 2019

Telecom Analytics Market by Software Applications (Customer, Network, Market, Price, and Service Analytics), by Hardware Type (Servers, Storage, Network Equipment), and by Service Type (Implementation, Training & Support, Consulting) - Global Forecast to 2019

By: marketsandmarkets.com
Publishing Date: October 2014
Report Code: TC 2848

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The modern day communication has evolved from its previous usage patterns limited to voice calls and telegrams. With the growing dominance of smart phones, Internet is within the reach of every common person as well. Today, communication comprises video chat, teleconferencing, and surfing the Internet among various others. With the rapid ongoing growth of subscribers every second, network congestion, drop in quality of services, and threats to personal data are among the few problems faced by both subscribers and telecom operators. In order to counter these effects, telecom companies and enterprise are banking on the services and solutions offered by the telecom analytics market which not only helps in increasing sales by reducing churn and fraud but also improves risk management and helps decrease operational costs in longer runs.

Telecom analytics could be simply understood as the compiled comprehensive set of Business Intelligence (BI) tools to transform the communication sector by improving visibility into operations and internal processes in accordance with the market dynamics. This will enable telecom operators and enterprises to predict the market behavior and pick up trends to formulate their business strategies and minimize their losses accordingly. Solutions available in the market will also enable them make the most out of their available resources by analyzing crucial data generated from operations and gaining considerable insights from them, in order to optimize the business model.

Ongoing indispensable need for churn prevention, enhanced implications for revenue management, and increasing vulnerability to attacks and rise in suspicious activities are some of the factors driving the market. The telecom analytics market scenario is substantial with major acquisitions such as Net breeze by Microsoft Inc., Intucell by Cisco Systems Inc., and KXEN by SAP. This trend portrays that the market players have considerable interest in building market share in this space.

This report analyzes global adoption trends, future growth potential, key drivers, restraints, opportunities, challenges, and best practices in the telecom analytics market. The report also examines growth potential market sizes and revenue forecasts across different regions.

This report provides broader study of the global market and forecasts the market sizes and trends based on the following sub-segments.

Telecom analytics software market size by application:

  • Customer analytics
  • Network analytics
  • Market analytics
  • Services analytics
  • Price analytics

Telecom analytics hardware market size by type:

  • Servers
  • Storage
  • Network equipment

Telecom analytics services market size by type:

  • Implementation
  • Training and support
  • Consulting

Market size by user type:

  • Enterprises
  • Telecom operators

Market size by regions:

  • North America (NA)
  • Europe (EU)
  • Asia Pacific (APAC)
  • Middle East and Africa (MEA)
  • Latin America (LA)

Table of Contents
 
1 Introduction (Page No.- 14)
  1.1 Objectives of The Study
  1.2 Markets Covered
  1.3 Stakeholders
  1.4 Market Scope

2 Research Methodologies (Page No.- 17)
  2.1 Market Size Estimation
  2.2 Market Crackdown and Data Triangulation
  2.3 Market Share Estimation
      2.3.1 Key Data from Secondary Sources
      2.3.2 Key Data from Primary Sources
            2.3.2.1 Key Industry Insights
      2.3.3 Assumptions

3 Executive Summary (Page No.- 25)

4 Premium Insights
  4.1 Attractive Market Opportunities
  4.2 Telecom Analytics Software Market – Top Three Segments
  4.3 Telecom Analytics, Market in North America Region
  4.4 Market Potential
  4.5 Telecom Analytics, Market (2019)
  4.6 Global Telecom Analytics Software Market Size, By Application
  4.7 Telecom Analytics Regional Market
  4.8 Product Growth Matrix
  4.9 Life Cycle Analysis, By Region

5 Market Overview (Page No.- 39)
  5.1 Introduction
  5.2 Evolution
  5.3 Market Segmentation
      5.3.1 Software Market, By Application
      5.3.2 Hardware Market, By Type
      5.3.3 Services Market, By Type
      5.3.4 Market By User Type
      5.3.5 Market By Region
  5.4 Market Dynamics
      5.4.1 Drivers
            5.4.1.1 On-Going Indispensable Need For Churn Prevention
            5.4.1.2 Enhanced Implications for Revenue Management
            5.4.1.3 Increasing Vulnerability to Attacks And Rise In Suspicious Activities
      5.4.2 Restraints
            5.4.2.1 High Maintenance Requirement For Retaining Quality Of Service (QOS)
            5.4.2.2 Lack of Awareness among Telecom Operators
      5.4.3 Opportunities
            5.4.3.1 Growing Significance of PBX In Internal Operations
            5.4.3.2 Vulnerability of Mobile Devices
            5.4.3.3 Supplementation Of Up selling Techniques to Engage Subscribers
      5.4.4 Challenges
            5.4.4.1 Growth of Diagnosis Should Be At Par with The Threats
            5.4.4.2 Identifying Attacks and Fraudulent Calls

6 Industry Trends (Page No.- 49)
  6.1 Introduction
  6.2 Value Chain Analysis
      6.2.1 Hardware Vendors
      6.2.2 Software Vendors
      6.2.3 Service Providers
      6.2.4 Enterprises
      6.2.5 Telecom Operators
  6.3 Porter’s Five Forces Analysis
      6.3.1 Threat from New Entrants
      6.3.2 Threat From Substitutes
      6.3.3 Bargaining Power of Suppliers
      6.3.4 Bargaining Power of Buyers
      6.3.5 Intensity of Competitive Rivalry
  6.4 Pest Analysis
      6.4.1 Political Factors
      6.4.2 Economic Factors
      6.4.3 Social Factors
      6.4.4 Technological Factors

7 Telecom Analytics Software Market, By Application (Page No.- 55)
  7.1 Introduction
  7.2 Customer Analytics
  7.3 Network Analytics
  7.4 Market Analytics
  7.5 Price Analytics
  7.6 Service Analytics

8 Telecom Analytics Hardware Market, By Type (Page No.- 67)
  8.1 Introduction
  8.2 Servers
  8.3 Storage
  8.4 Network Equipment

9 Telecom Analytics Services Market, By Type (Page No.- 76)
  9.1 Introduction
  9.2 Implementation
  9.3 Training & Support
  9.4 Consulting

10 Telecom Analytics: Market By User Type (Page No.- 84)
  10.1 Introduction
  10.2 Enterprises
  10.3 Telecom Operators

11 Geographic Analysis (Page No.- 93)
  11.1 Introduction
  11.2 North America
  11.3 Europe
  11.4 Asia-Pacific
  11.5 Middle East & Africa
  11.6 Latin America

12 Competitive Landscapes (Page No.- 110)
  12.1 Overview
  12.2 Competitive Situation & Trends
       12.2.1 New Product Launches
       12.2.2 Agreements, Partnerships, Collaborations & Joint Ventures, 2011-2014
       12.2.3 Mergers & Acquisitions
       12.2.4 VC Funding
 
13 Company Profiles (Page No.- 119)
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MNM View)*
  13.1 Introduction
  13.2 EMC Corporation
  13.3 Oracle Corporation
  13.4 IBM Corporation
  13.5 Sap Ag
  13.6 Microsoft Corporation
  13.7 Cisco Systems, Inc.
  13.8 Accenture Plc
  13.9 Hewlett-Packard Company
  13.10 Teradata Corporation
  13.11 Wipro Limited
*Details On Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MNM View Might Not Be Captured In Case Of Unlisted

Companies.

14 Appendix (Page No.- 151)
  14.1 Discussion Guide
  14.2 Introducing RT: Real Time Market Intelligence
  14.3 Available Customizations
  14.4 Related Reports
 
List of Tables (79 Tables)  
 
 
Table 1 Global Telecom Analytics Market, 2014-2019 ($Million, Y-O-Y %)
Table 2 Churn Rate Prevention Is One of The Factors Propelling The Growth Of the Market
Table 3 Lack Of Awareness Among Enterprises And Telecom Operators To Hinder The Market
Table 4 Growing Significance of PBX Is One of The Opportunities In the Market
Table 5 Identifying Attacks and Fraudulent Calls Are Challenging The Market
Table 6 Global Telecom Analytics Software Market Size, By Application,2014-2019 ($Million)
Table 7 Global Software Market, By Region,2014-2019 ($Million)
Table 8 Global Customer Analytics Market Size, By User Type,2014-2019 ($Million)
Table 9 Global Customer Analytics Market Size, By Region, 2014-2019 ($Million)
Table 10 Global Network Analytics Market Size, By User Type,2014-2019 ($Million)
Table 11 Global Network Analytics Market Size, By Region, 2014-2019 ($Million)
Table 12 Global Market Analytics Market Size, By User Type,2014-2019 ($Million)
Table 13 Global Market Analytics Market Size, By Region, 2014-2019 ($Million)
Table 14 Global Price Analytics Market Size, By User Type, 2014-2019 ($Million)
Table 15 Global Price Analytics Market Size, By Region, 2014-2019 ($Million)
Table 16 Global Service Analytics Market Size, By User Type, 2014-2019 ($Million)
Table 17 Global Service Analytics Market Size, By Region, 2014-2019 ($Million)
Table 18 Global Hardware Market Size, By Type,2014-2019 ($Million)
Table 19 Global Hardware Market Size, By Region,2014-2019 ($Million)
Table 20 Global Servers Market Size, By User Type,2014-2019 ($Million)
Table 21 Global Servers Market Growth, By User Type,2014 & 2019 (Y-O-Y %)
Table 22 Global Servers Market Size, By Region,2014-2019 ($Million)
Table 23 Global Servers Market Growth, By Region,2014 & 2019 (Y-O-Y %)
Table 24 Global Storage Market Size, By User Type,2014-2019 ($Million)
Table 25 Global Storage Market Growth, By User Type,2014 & 2019 (Y-O-Y %)
Table 26 Global Storage Market Size, By Region,2014-2019 ($Million)
Table 27 Global Storage Market Growth, By Region,2014 & 2019 (Y-O-Y %)
Table 28 Global Network Equipment Market Size, By User Type, 2014-2019 ($Million)
Table 29 Global Network Equipment Market Growth, By User Type, 2014 & 2019 (Y-O-Y %)
Table 30 Global Network Equipment Market Size, By Region, 2014-2019 ($Million)
Table 31 Global Network Equipment Market Growth, By Region, 2014 & 2019 (Y-O-Y %)
Table 32 Global Services Market Size, By Type,2014-2019 ($Million)
Table 33 Global Services Market Size, By Region,2014-2019 ($Million)
Table 34 Global Implementation Services Market Size, By User Type, 2014-2019 ($Million)
Table 35 Global Implementation Services Market Growth, By User Type, 2014 & 2019 (Y-O-Y %)
Table 36 Global Implementation Services Market Size, By Region, 2014-2019 ($Million)
Table 37 Global Implementation Services Market Growth, By Region, 2014 & 2019 (Y-O-Y %)
Table 38 Global Training & Support Services Market Size, By User Type, 2014-2019 ($Million)
Table 39 Global Training & Support Services Market Growth, By User Type, 2014 & 2019 (Y-O-Y %)
Table 40 Global Training & Support Services Market Size, By Region, 2014-2019 ($Million)
Table 41 Global Training & Support Services Market Growth, By Region, 2014 & 2019 (Y-O-Y %)
Table 42 Global Consulting Services Market Size, By User Type, 2014-2019 ($Million)
Table 43 Global Consulting Services Market Growth, By User Type, 2014 & 2019 (Y-O-Y %)
Table 44 Global Consulting Services Market Size, By Region, 2014-2019 ($Million)
Table 45 Global Consulting Services Market Growth, By Region, 2014 & 2019 (Y-O-Y %)
Table 46 Global Telecom Analytics: Market Size, By User Type
Table 47 Enterprises: Software Market Size, By Application, 2014-2019 $Million)
Table 48 Enterprises: Hardware Market Size, By Type,2014-2019 ($Million)
Table 49 Enterprises: Services Market Size, By Type,2014-2019 ($Million)
Table 50 Enterprises: Market Size, By Region,2014-2019 ($Million)
Table 51 Telecom Operators: Software Market Size, By Application, 2014-2019 ($Million)
Table 52 Telecom Operators: Hardware Market Size, By Type, 2014-2019 ($Million)
Table 53 Telecom Operators: Services Market Size, By Type, 2014-2019 ($Million)
Table 54 Telecom Operators: Market Size, By Region,2014-2019 ($Million)
Table 55 Telecom Analytics: Market Size, By Region, 2014-2019 ($Million)
Table 56 North America: Market Size, By User Type,2014-2019 ($Million)
Table 57 North America: Software Market Size, By Application, 2014-2019 ($Million)
Table 58 North America: Hardware Market Size, By Type,2014-2019 ($Million)
Table 59 North America: Services Market Size, By Type,2014-2019 ($Million)
Table 60 Europe: Market Size, By User Type,2014-2019 ($Million)
Table 61 Europe: Software Market Size, By Application,2014-2019 ($Million)
Table 62 Europe: Hardware Market Size, By Type,2014-2019 ($Million)
Table 63 Europe: Services Market Size, By Type,2014-2019 ($Million)
Table 64 Asia-Pacific: Market Size, By User Type,2014-2019 ($Million)
Table 65 Asia-Pacific: Software Market Size, By Application, 2014-2019 ($Million)
Table 66 Asia-Pacific: Hardware Market Size, By Type,2014-2019 ($Million)
Table 67 Asia-Pacific: Services Market Size, By Type,2014-2019 ($Million)
Table 68 Middle East & Africa: Market Size, By User Type, 2014-2019 ($Million)
Table 69 Middle East & Africa: Software Market Size, By Application, 2014-2019 ($Million) 107
Table 70 Middle East & Africa: Hardware Market Size, By Type, 2014-2019 ($Million)
Table 71 Middle East & Africa: Services Market Size, By Type, 2014-2019 ($Million)
Table 72 Latin America: Market Size, By User Type,2014-2019 ($Million)
Table 73 Latin America: Software Market Size, By Application, 2014-2019 ($Million)
Table 74 Latin America: Hardware Market Size, By Type,2014-2019 ($Million)
Table 75 Latin America: Services Market Size, By Type,2014-2019 ($Million)
Table 76 New Product Launches, 2011-2014
Table 77 Agreements, Partnerships, and Collaborations & Joint Ventures
Table 78 Mergers & Acquisitions, 2011-2014
Table 79 VC Funding, 2011-2014
 
 
List of Figures (64 Figures) 
 
Figure 1 Global Telecom Analytics: Market Research Methodology
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Break Down Of Primary Interviews: By Company Type, Designation and Region
Figure 5 Global Market Size, By Component (2014 Vs 2019): Software to Lead The Market
Figure 6 Global Telecom Analytics Software Market Size, By Application (2014 Vs 2019): Customer Analytics Will Continue Dominating the Market
Figure 7 Global Telecom Analytics Software Market Size, By Application, 2014
Figure 8 Global Telecom Analytics Hardware Market Size, By Type (2014 Vs 2019): Storage Is Expected To Lead the Hardware Market By 2019
Figure 9 Global Telecom Analytics Services Market Size, By Type (2014 Vs 2019): Consulting Services to Lead the Services Market
Figure 10 Global Telecom Analytics: Market Size Share, 2014
Figure 11 Enterprises and Telecom Operators In The Emerging Economies Offer Attractive Market Opportunities
Figure 12 Price Analytics to Grow At the Fastest Rate among Top Three Applications in Telecom Analytics Software Market
Figure 13 North America Holds the Maximum Share In The Market (2014)
Figure 14 Asia-Pacific Is Expected To Have the Highest Market Growth Potential for Market In The Years To Come
Figure 15 Telecom Operators Will Continue To Dominate the Market In The Next Five Years
Figure 16 Half of the Market Will Come from Top Three Applications In 2014-2019
Figure 17 Asia-Pacific Markets to Grow Faster Than Europe and North America
Figure 18 Market Growth Matrix
Figure 19 Enterprises to Play A Crucial Role In The Market
Figure 20 Value Chain Analysis: Enterprises Are Generating New Revenue Streams for the Vendors
Figure 21 Porter's Five Forces Analysis (2014): Limited Number of Substitutes Available Has Increased the Value of Telecom Analytics Solutions
Figure 22 Customer Analytics & Market Analytics Lead the Telecom Analytics Software Market
Figure 23 Customer Analytics Will Control the Software Market with More Than 1/4th Of The Share In 2019
Figure 24 Telecom Analytics Software Market, Geographic Analysis
Figure 25 Telecom Operators Will Continue To Control the Customer Analytics Market with More Than 2/3rd Of The Share In 2019
Figure 26 Enterprises Will Have Increased Adoption of Network Analytics By 2019
Figure 27 Telecom Operators Will Continue To Dominate the Market Analytics Market with More Than 4/5th of The Share In 2019
Figure 28 Price Analytics Will Show Considerable Growth in All Regions
Figure 29 Storage Will Lead the Hardware Market By 2019
Figure 30 Telecom Analytics Hardware Market, Geographic Analysis
Figure 31 Telecom Operators Will Continue To Dominate the Hardware Market with More Than 80% Share In 2019
Figure 32 Consulting Will Lead the Telecom Analytics Services Market
Figure 33 Telecom Analytics Services Market, Geographic Analysis
Figure 34 Telecom Operators Will Continue To Lead the Market with More Than 3/4th Of The Market Share
Figure 35 Customer Analytics Will Lead the Telecom Analytics Software Market In Enterprises
Figure 36 Storage Is the Fastest Growing Segment of The Hardware Market In Enterprises
Figure 37 Customer Analytics and Market Analytics Will Continue To Dominate the Software Market In Telecom Operators
Figure 38 Storage Is Expected To Dominate the Hardware Market In Telecom Operators By 2019
Figure 39 North-America Will Lead the Telecom Analytics
Figure 40 Geographic Snapshots - Asia-Pacific Is Emerging As a New Hot Spot
Figure 41 Asia-Pacific: An Attractive Destination for Telecom Analytics Software, Hardware & Services Market
Figure 42 North America Market Snapshot: Increased Awareness among Telecom Operators & Enterprises Will Drive the Market
Figure 43 Asia-Pacific Market Snapshot: Telecom Operators with Huge Customer Base Will Drive The Market
Figure 44 Asia-Pacific Is the Fastest Growing Region In The Telecom Analytics
Figure 45 Companies Adopted New Product Launch as The Key Growth Strategy Over The Last Three Years
Figure 46 Microsoft Grew At the Fastest Rate Between 2009 & 2013
Figure 47 Market Evaluation Frameworks
Figure 48 Battle for Market Share: Mergers & Acquisitions Was the Key Strategy
Figure 49 Geographic Revenue Mix Of Top 5 Market Players
Figure 50 EMC Corporation: Business Overview
Figure 51 EMC Corporation: SWOT Analysis
Figure 52 Oracle Corporation: Business Overview
Figure 53 Oracle Corporation: SWOT Analysis
Figure 54 IBM Corporation: Business Overview
Figure 55 IBM Corporation: SWOT Analysis
Figure 56 Sap Ag: Business Overview
Figure 57 Sap Ag: SWOT Analysis
Figure 58 Microsoft Corporation: Business Overview
Figure 59 Microsoft Corporation: SWOT Analysis
Figure 60 Cisco Systems, Inc: Business Overview
Figure 61 Accenture Plc: Business Overview
Figure 62 Hewlett-Packard Company: Business Overview
Figure 63 Teradata Corporation: Business Overview
Figure 64 Wipro Limited: Business Overview

Telecom analytics can be understood as a compendium of Business Intelligence (BI) technologies compiled in a single comprehensive set to attend to the intricate requirements of telecom operators and enterprises. Presently, the role of BI has evolved from merely just reporting and offering a dashboard to advanced capabilities ranging from ad hoc querying and multi-dimensional analysis with the support of predictive analytics and other intelligent tools. With the inclusion of analytics in the communication industry, one can easily get insights into the core operations pertaining to the industry along with insights into various internal operations. It also helps in identifying the current status of the company with respect to market competition by identification of trends and forecast parameters. In a few years from now, solutions in the telecom analytics market would evolve to perform functionalities such as deep packet inspection and video optimization among various others.

This report studies the market in order to understand the structure of the telecom analytics market and intends to help the software vendors, hardware vendors, and service providers for better service to its clients, telecom operators and enterprises. The overall market size in this study has been defined by considering the revenues generated by the vendors which offer various analytics software, hardware and services. Various software applications which have been considered while deriving the report include customer analytics, network analytics, market analytics, price analytics, and service analytics. Additionally, various hardware types including servers, storage, and network equipment have also been considered in this report. Further, the various types of services which have been considered while deriving the analysis include implementation, training & support, and consulting. The overall market size has been further derived on the basis of the user types, which include enterprises and telecom operators, present across all the geographic regions, namely North America, Europe, Asia-Pacific, Middle East and Africa, and Latin America.

The telecom analytics market size is expected to grow from $975.2 million in 2014 to $ 4,296.6 million in 2019, at an estimated CAGR of 34.5%.

Market, 2014–2019 ($ Million, Y-O-Y %)

Telecom Analytics Market

Source: Expert Interviews, Secondary Literature and MarketsandMarkets Analysis

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