HOME Top Market Reports Cloud Collaboration Market by Solution & Service (UCC, Document Management System, Project and Team Management, Enterprise Social Collaboration & Training, Consulting and Integration and Support and Maintenance), by Region - Global Forecast to 2021

Cloud Collaboration Market by Solution & Service (UCC, Document Management System, Project and Team Management, Enterprise Social Collaboration & Training, Consulting and Integration and Support and Maintenance), by Region - Global Forecast to 2021

By: marketsandmarkets.com
Publishing Date: June 2016
Report Code: TC 3027

 

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The cloud collaboration market size is estimated to grow from USD 23.39 Billion in 2016 to USD 42.57 Billion by 2021, at an estimated CAGR of 12.7% from 2016 to 2021. In the current scenario, the adoption of cloud-based technologies has increased significantly which has further increased the demand for cloud collaboration solutions. The objectives of the report are to define, describe, and forecast the cloud collaboration market on the basis of solutions, services, deployment models, organization size, verticals, and regions to provide detailed information regarding the key factors influencing market growth (drivers, restraints, opportunities, and challenges) and to forecast the market size of market segments with respect to five main regions, namely, North America, Europe, Asia-Pacific (APAC), the Middle East and Africa (MEA), and Latin America. The base year considered for the study is 2015 and the market size is forecast is from 2016 to 2021.

The research methodology used to estimate and forecast the cloud collaboration market begins with capturing data on key vendor revenues through secondary research. The vendor offerings are also taken into consideration to determine the market segmentation. The bottom-up procedure was employed to arrive at the overall market size of the global market from the revenue of the key players in the market. After arriving at the overall market size, the total market was split into several segments and sub-segments which are then verified through primary research by conducting extensive interviews with key people such as CEOs, VPs, directors, and executives.  The data triangulation and market breakdown procedures were then employed to complete the overall market engineering process and arrive at the exact statistics for all segments and sub-segments. The breakdown of profiles of primary is depicted in the below figure:

Cloud Collaboration Market

To know about the assumptions considered for the study, download the pdf brochure

The cloud collaboration market ecosystem comprises cloud collaboration solution vendors, such as IBM Corporation (Armonk, New York, U.S.); Microsoft Corporation (Redmond, Washington, U.S.); Cisco Systems (San Jose, California, U.S.); Google Inc. (Mountain View, California, U.S.); Oracle Corporation (Redwood City, California, U.S.); Salesforce.com (San Francisco, California, U.S.); Jive Software (Palo Alto, California, U.S.); IntraLinks Holdings, Inc. (New York, U.S.); Mitel Networks (Ottawa, Canada); and Box (Redwood City, California, U.S.). Further, the report also includes key innovators such as Citrix Systems, Inc. (Fort Lauderdale, Florida, U.S.); Broadsoft, Inc. (Gaithersburg, Maryland, U.S.); and HighQ Solutions Limited (London, U.K.) who offer cloud collaboration solutions to end users to cater to their unique business requirements and security needs.

Key Target Audience

  • Cloud solution providers
  • Government agencies
  • System integrators/migration service providers
  • Consultants/consultancies/advisory firms
  • Internet application developers and service providers
  • Support and maintenance service providers
  • Telecommunication service providers

Scope of the Report

The cloud collaboration market report is broadly segmented into the following solutions, services, deployment models, organization size, verticals, and regions.

Global Market, by Solution

  • Unified Communication and Collaboration
  • Document Management System
  • Project and Team Management
  • Enterprise Social Collaboration

Global Market, by Service

  • Training, Consulting & Integration
  • Support and Maintenance

Global Market, by Deployment Model

  • Private Model
  • Public Model
  • Hybrid Cloud

Global Market, by Organization Size

  • Large enterprises
  • Small and Medium Enterprises (SMEs)

Global Market, by Vertical

  • BFSI
  • Consumer goods and retail
  • Education
  • Government and public sector
  • Healthcare and life sciences
  • Manufacturing
  • Media and entertainment
  • Telecommunication and ITES
  • Others

Global Market, by Region

  • North America
  • Europe
  • APAC
  • MEA
  • Latin America

Available Customizations

With the given market data, MarketsandMarkets offers customizations based on the company-specific needs. The following customization options are available for the report:

Geographic Analysis

  • Further breakdown of the APAC market into countries contributing 75% to the regional market size
  • Further breakdown of the North American market into countries contributing 75% to the regional market size
  • Further breakdown of the Latin American market into countries contributing 75% to the regional market size
  • Further breakdown of the MEA market into countries contributing 75% to the regional market size
  • Further breakdown of the European market into countries contributing 75% to the regional market size

Company Information

  • Detailed analysis and profiling of additional market players (Up to 5).

Table of Contents

1 Introduction (Page No. - 14)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered in the Report
    1.4 Currency
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 18)
    2.1 Research Data
           2.1.1 Secondary Data
                    2.1.1.1 Key Data From Secondary Sources
           2.1.2 Primary Data
                    2.1.2.1 Key Data From Primary Sources
                    2.1.2.2 Key Industry Insights
                    2.1.2.3 Breakdown of Primaries
    2.2 Market Size Estimation
    2.3 Market Breakdown and Data Triangulation
    2.4 Research Assumptions

3 Executive Summary (Page No. - 27)

4 Premium Insights (Page No. - 31)
    4.1 Attractive Market Opportunities in the Market
    4.2 Cloud Collaboration Market: CAGR of Top Three Solutions and Regions
    4.3 Lifecycle Analysis, By Region, 2016
    4.4 Market Investment Scenario
    4.5 Cloud Collaboration Market: By Vertical

5 Market Overview (Page No. - 34)
    5.1 Introduction
    5.2 Market Segmentation
           5.2.1 By Solution
           5.2.2 By Service
           5.2.3 By Deployment Model
           5.2.4 By Organization Size
           5.2.5 By Vertical
           5.2.6 By Region
    5.3 Market Evolution
    5.4 Market Dynamics
           5.4.1 Drivers
                    5.4.1.1 Increased Mobility and Growing Trend of Bring Your Own Device
                    5.4.1.2 Increased Savings and Workforce Productivity
           5.4.2 Restraints
                    5.4.2.1 Lack of Data Security
                    5.4.2.2 High Dependency on Internet
           5.4.3 Opportunities
                    5.4.3.1 Lower Capital and Operating Expenditure
                    5.4.3.2 High Adoption Rate in Small and Medium Enterprises
           5.4.4 Challenges
                    5.4.4.1 Stiff Competition Among Vendors
                    5.4.4.2 Redesigning the Network for Cloud Involves Cost

6 Industry Trends (Page No. - 42)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Ecosystem
    6.4 Strategic Benchmarking

7 Cloud Collaboration Market Analysis, By Solution (Page No. - 45)
    7.1 Introduction
    7.2 Unified Communication and Collaboration
    7.3 Document Management System
    7.4 Project and Team Management
    7.5 Enterprise Social Collaboration

8 Cloud Collaboration Market Analysis, By Service (Page No. - 51)
    8.1 Introduction
    8.2 Training, Consulting, and Integration
    8.3 Support and Maintenance

9 Cloud Collaboration Market Analysis, By Deployment Model (Page No. - 55)
    9.1 Introduction
    9.2 Private Cloud
    9.3 Public Cloud
    9.4 Hybrid Cloud

10 Cloud Collaboration Market Analysis, By Organization Size (Page No. - 59)
     10.1 Introduction
     10.2 Small and Medium Enterprises
     10.3 Large Enterprises

11 Cloud Collaboration Market Analysis, By Vertical (Page No. - 63)
     11.1 Introduction
     11.2 Banking, Financial Services, and Insurance
     11.3 Consumer Goods and Retail
     11.4 Education
     11.5 Government and Public Sector
     11.6 Healthcare and Life Sciences
     11.7 Manufacturing
     11.8 Media and Entertainment
     11.9 Telecommunication and Ites
     11.10 Others

12 Geographic Analysis (Page No. - 77)
     12.1 Introduction
     12.2 North America
     12.3 Europe
     12.4 Asia-Pacific (APAC)
     12.5 Middle East and Africa
     12.6 Latin America

13 Competitive Landscape (Page No. - 90)
     13.1 Overviews
     13.2 Competitive Situation and Trends
             13.2.1 New Product Launches
             13.2.2 Partnerships, Agreements, and Collaborations
             13.2.3 Mergers and Acquisitions
             13.2.4 Expansions

14 Company Profiles (Page No. - 98)
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
     14.1 Introduction
     14.2 Microsoft Corporation
     14.3 International Business Machines Corporation
     14.4 Cisco Systems, Inc.
     14.5 Google Inc.
     14.6 Oracle Corporation
     14.7 Salesforce.Com, Inc.
     14.8 Jive Software, Inc.
     14.9 Intralinks Holdings, Inc.
     14.10 Mitel Networks Corporation
     14.11 Box, Inc.

*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.

15 Other Major Vendors (Page No. - 126)
     15.1 Citrix Systems, Inc.
     15.2 Broadsoft, Inc.
     15.3 Highq Solutions Limited

16 Appendix (Page No. - 127)
     16.1 Key Industry Insights
     16.2 Other Key Developments
             16.2.1 New Product Launches
             16.2.2 Partnerships, Expansions, and Collaboration
             16.2.3 Mergers and Acquisition
     16.3 Discussion Guide
     16.4 Knowledge Store: Marketsandmarkets’ Subscription Portal
     16.5 Introducing RT: Real-Time Market Intelligence
     16.6 Available Customizations
     16.7 Related Reports


List of Tables (64 Tables)

Table 1 Cloud Collaboration Market Size, By Type, 2014–2021 (USD Billion)
Table 2 Market Size, By Solution, 2014–2021 (USD Billion)
Table 3 Unified Communication and Collaboration: Market Size, By Vertical, 2014–2021 (USD Billion)
Table 4 Document Management System: Market Size, By Vertical, 2014–2021 (USD Billion)
Table 5 Project and Team Management: Market Size, By Vertical, 2014–2021 (USD Billion)
Table 6 Enterprise Social Collaboration: Market Size, By Vertical, 2014–2021 (USD Billion)
Table 7 Cloud Collaboration Market Size, By Service, 2014-2021 (USD Billion)
Table 8 Training, Consulting, and Integration: Market Size, By Vertical, 2014-2021 (USD Billion)
Table 9 Support and Maintenance: Market Size, By Vertical, 2014-2021 (USD Billion)
Table 10 Cloud Collaboration Market Size, By Deployment Model, 2014-2021 (USD Billion)
Table 11 Private Cloud: Market Size, By Region, 2014-2021 (USD Billion)
Table 12 Public Cloud: Market Size, By Region, 2014-2021 (USD Billion)
Table 13 Hybrid Cloud: Market Size, By Region, 2014-2021 (USD Billion)
Table 14 Cloud Collaboration Market Size, By Organization Size, 2014-2021 (USD Billion)
Table 15 Small and Medium Enterprises: Market Size, By Region, 2014-2021 (USD Billion)
Table 16 Large Enterprises: Market Size, By Region, 2014-2021 (USD Billion)
Table 17 Cloud Collaboration Market Size, By Vertical, 2014-2021 (USD Billion)
Table 18 Banking, Financial Services, and Insurance: Market Size, By Region, 2014-2021 (USD Billion)
Table 19 Banking, Financial Services, and Insurance: Market Size, By Solution, 2014-2021 (USD Billion)
Table 20 Banking, Financial Services, and Insurance: Market Size, By Service, 2014-2021 (USD Billion)
Table 21 Consumer Goods and Retail: Market Size, By Region, 2014-2021 (USD Billion)
Table 22 Consumer Goods and Retail: Market Size, By Solution, 2014-2021 (USD Billion)
Table 23 Consumer Goods and Retail: Market Size, By Service, 2014-2021 (USD Billion)
Table 24 Education: Cloud Collaboration Market Size, By Region, 2014-2021 (USD Billion)
Table 25 Education: Market Size, By Solution, 2014-2021 (USD Billion)
Table 26 Education: Market Size, By Service, 2014-2021 (USD Billion)
Table 27 Government and Public Sector: Market Size, By Region, 2014-2021 (USD Billion)
Table 28 Government and Public Sector: Market Size, By Solution, 2014-2021 (USD Billion)
Table 29 Government and Public Sector: Market Size, By Service, 2014-2021 (USD Billion)
Table 30 Healthcare and Life Sciences: Market Size, By Region, 2014-2021 (USD Billion)
Table 31 Healthcare and Life Sciences: Market Size, By Solution, 2014-2021 (USD Billion)
Table 32 Healthcare and Life Sciences: Market Size, By Service, 2014-2021 (USD Billion)
Table 33 Manufacturing: Cloud Collaboration Market Size, By Region, 2014-2021 (USD Billion)
Table 34 Manufacturing: Market Size, By Solution, 2014-2021 (USD Billion)
Table 35 Manufacturing: Market Size, By Service, 2014-2021 (USD Billion)
Table 36 Media and Entertainment: Market Size, By Region, 2014-2021 (USD Billion)
Table 37 Media and Entertainment: Market Size, By Solution, 2014-2021 (USD Billion)
Table 38 Media and Entertainment: Market Size, By Service, 2014-2021 (USD Billion)
Table 39 Telecommunication and Ites: Market Size, By Region, 2014-2021 (USD Billion)
Table 40 Telecommunication and Ites: Market Size, By Solution, 2014-2021 (USD Billion)
Table 41 Telecommunication and Ites: Market Size, By Service, 2014-2021 (USD Billion)
Table 42 Others: Market Size, By Region, 2014-2021 (USD Billion)
Table 43 Others: Market Size, By Solution, 2014-2021 (USD Billion)
Table 44 Others: Market Size, By Service, 2014-2021 (USD Billion)
Table 45 Cloud Collaboration Market Size, By Region, 2014-2021 (USD Billion)
Table 46 North America: Market Size, By Vertical, 2014-2021 (USD Billion)
Table 47 North America: Market Size, By Solution, 2014-2021 (USD Billion)
Table 48 North America: Market Size, By Service, 2014-2021 (USD Billion)
Table 49 Europe: Market Size, By Vertical, 2014-2021 (USD Billion)
Table 50 Europe: Market Size, By Solution, 2014-2021 (USD Billion)
Table 51 Europe: Market Size, By Service, 2014-2021 (USD Billion)
Table 52 Asia-Pacific: Market Size, By Vertical, 2014-2021 (USD Billion)
Table 53 Asia-Pacific: Market Size, By Solution, 2014-2021 (USD Billion)
Table 54 Asia-Pacific: Market Size, By Service, 2014-2021 (USD Billion)
Table 55 Middle East and Africa: Market Size, By Vertical, 2014-2021 (USD Billion)
Table 56 Middle East and Africa: Market Size, By Solution, 2014-2021 (USD Billion)
Table 57 Middle East and Africa: Market Size, By Service, 2014-2021 (USD Billion)
Table 58 Latin America: Cloud Collaboration Market Size, By Vertical, 2014-2021 (USD Billion)
Table 59 Latin America: Market Size, By Solution, 2014-2021 (USD Billion)
Table 60 Latin America: Market Size, By Service, 2014-2021 (USD Billion)
Table 61 New Product Launches, 2013-2016
Table 62 Partnerships, Agreements, and Collaborations, 2013-2016
Table 63 Mergers and Acquisitions, 2013-16
Table 64 Expansions, 2013-2016


List of Figures (55 Figures)

Figure 1 Cloud Collaboration Market: Market Segmentation
Figure 2 Global Market: Research Design
Figure 3 Breakdown of Primary Interview: By Company Type, Designation, and Region
Figure 4 Market Size Estimation Methodology: Bottom-Up Approach
Figure 5 Market Size Estimation Methodology: Top-Down Approach
Figure 6 Data Triangulation
Figure 7 Cloud Collaboration Market: Assumption
Figure 8 Hybrid Cloud Deployment Model is Expected to Exhibit the Highest CAGR During the Forecast Period
Figure 9 SMES Segment is Expected to Exhibit the Highest CAGR During the Forecast Period
Figure 10 North America is Estimated to Hold the Largest Market Share in 2016
Figure 11 Top Three Segments for the Cloud Collaboration Market, 2016–2021
Figure 12 Growth Trend of Market (2016–2021)
Figure 13 Unified Communication and Collaboration By Solution and North America By Region to Have the Largest Market Share in 2016
Figure 14 Geographic Lifecycle Analysis (2016): Asia-Pacific to Enter Exponential Growth Phase Soon During the Forecast Period
Figure 15 Market Investment Scenario: Latin America Would Emerge as the Best Market for Investments in the Next Five Years
Figure 16 BFSI is Estimated to Hold the Largest Market Size in 2016
Figure 17 Cloud Collaboration Market, By Solution
Figure 18 Market, By Service
Figure 19 Market, By Deployment Model
Figure 20 Market, By Organization Size
Figure 21 Market, By Vertical
Figure 22 Market, By Region
Figure 23 The Evolution of Cloud Collaboration Market
Figure 24 Market: Drivers, Restraints, Opportunities, and Challenges
Figure 25 Market: Value Chain Analysis
Figure 26 Cloud Collaboration Ecosystem
Figure 27 Strategic Benchmarking: Cloud Collaboration Market
Figure 28 Unified Communication and Collaboration Solution is Expected to Have the Largest Market Size in 2016
Figure 29 Training, Consulting, and Integration Services Segment is Expected to Hold the Largest Market Size in 2016
Figure 30 Public Cloud Model is Expected to Hold the Largest Market Size in 2016
Figure 31 Large Enterprises is Expected to Hold the Largest Market Size in 2016
Figure 32 BFSI is Expected to Hold the Largest Market Size in the Cloud Collaboration Market in 2016
Figure 33 North America is Expected to Have the Largest Market Size in 2016
Figure 34 North America Market Snapshot
Figure 35 Asia-Pacific Market Snapshot
Figure 36 Companies Adopted New Product Launches and Partnerships as Key Growth Strategies During 2013 – 2015
Figure 37 Product Portfolio Comparison of the Top Five Companies
Figure 38 Market Evalution Framework
Figure 39 Battle for Market Share: Partnerships, Agreements, and Collaborations are the Key Strategies
Figure 40 Geographic Revenue Mix of Top Market Players
Figure 41 Microsoft Corporation: Company Snapshot
Figure 42 Microsoft Corporation: SWOT Analysis
Figure 43 International Business Machines Corporation: Company Snapshot
Figure 44 International Business Machines Corporation: SWOT Analysis
Figure 45 Cisco Systems, Inc.: Company Snapshot
Figure 46 Cisco Systems, Inc.: SWOT Analysis
Figure 47 Google Inc.: Company Snapshot
Figure 48 Google Inc.: SWOT Analysis
Figure 49 Oracle Corporation: Company Snapshot
Figure 50 Oracle Corporation: SWOT Analysis
Figure 51 Salesforce.Com, Inc.: Company Snapshot
Figure 52 Jive Software, Inc.: Company Snapshot
Figure 53 Intralinks Holdings, Inc.: Company Snapshot
Figure 54 Mitel Networks Corporation : Company Snapshot
Figure 55 Box, Inc.: Company Snapshot

MarketsandMarkets forecasts the cloud collaboration market size to grow from USD 23.39 Billion in 2016 to USD 42.57 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 12.7% from 2016 to 2021. The emerging trend of mobility & BYOD and the need for secure & efficient solutions which can enhance the employee’s productivity are the key driving factors of market. With the rising adoption of cloud-based solutions among SMEs, cloud collaboration market is expected to have considerable growth opportunities during the forecast period.

The scope of this report covers the cloud collaboration market by solution, service, deployment model, organization size, vertical, and region. Unified Communication & Collaboration solution is expected to have the largest market share and would dominate the market from 2016 to 2021 as it enables users to interact, coordinate tasks, and share information. Enterprise social collaboration solution is expected to play a major role and would grow at the highest CAGR during the forecast period as it aims at connecting people across teams and enterprises.

Training, consulting, and integration services segment is expected to dominate the services segment of the cloud collaboration market and contribute the largest market share, whereas support & maintenance services is expected to grow the fastest during the forecast period.

The cloud collaboration solutions are being increasingly adopted in various verticals, such as manufacturing, education, and others, which have led to the growth of the market across the globe. The media and entertainment sector is expected to grow at the highest rate from 2016 to 2021 in the cloud collaboration market, whereas Banking, Financial services, and Insurance (BFSI) sector is expected to dominate the market with the largest market share in 2016.

Cloud Collaboration Market

North America is expected to dominate the cloud collaboration market by having the largest market share from 2016 to 2021 due to the presence of a large number of cloud-based solution vendors. Latin America offers potential growth opportunities as there is rise in technology penetration and organizations are focusing on offering better customer experience to gain competitive advantage.
However, lack of security and downtime in cloud act as the restraining factors for the market to grow. Some of the major challenges in the market are stiff competition and redesigning the network for cloud. The major vendors in the cloud-based cloud collaboration market include IBM Corporation (Armonk, New York, U.S.); Microsoft Corporation (Redmond, Washington, U.S.); Cisco Systems (San Jose, California, U.S.); Google Inc. (Mountain View, California, U.S.); Oracle Corporation (Redwood City, California, U.S.); Salesforce.com (San Francisco, California, U.S.); Jive Software (Palo Alto, California, U.S.); IntraLinks Holdings, Inc. (New York, U.S.); Mitel Networks (Ottawa, Canada); and Box (Redwood City, California, U.S.). These players have adopted various strategies, such as new product launches, partnerships, agreements, collaborations, mergers & acquisitions, and business expansions to cater to the needs of the cloud-based cloud collaboration market. The report also includes key innovators in the market, such as Citrix Systems, Inc. (Fort Lauderdale, Florida, U.S.); Broadsoft, Inc. (Gaithersburg, Maryland, U.S.); and HighQ Solutions Limited (London, U.K.).

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