HOME Top Market Reports Cloud Collaboration Market by Solution (Enterprise Content Management/ Document Management System, Unified Communication, Project Management, Enterprise Social Collaboration) – Worldwide Forecast and Analysis (2014 – 2019)

Cloud Collaboration Market by Solution (Enterprise Content Management/ Document Management System, Unified Communication, Project Management, Enterprise Social Collaboration) – Worldwide Forecast and Analysis (2014 – 2019)

By: marketsandmarkets.com
Publishing Date: January 2015
Report Code: TC 3027

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The cloud based collaboration solutions has enabled multiple users to perform editing online and share it with the users in real time. Social media websites such as LinkedIn, Twitter, Facebook, Google plus, and many more has helped the business partners to connect and share the information as and when required irrespective of location and time. Some of the business is involved in the development of the collaborative software and few specialize in enabling collaboration between enterprises. The increasing business demand for maximum flexibility of resources and the rapid pace of change in technology will make hosted and cloud based solutions, the dominant model in the cloud collaboration market in near future.

Cisco Systems, Inc., Microsoft Corporation, IBM Corporation, Google Inc., Salesforce.com, and Avaya Inc. are active vendors in the cloud collaboration market. These vendors offer the collaboration solutions and services on cloud catering to numerous verticals such as banking and financial services, insurance, healthcare & life sciences, telecommunication & IT, retail & wholesale, government, manufacturing, travel & hospitality and others. The report provides global market trends, overall adoption scenario, competitive landscape, and key drivers in this market. The report aims at estimating the current market size and the future growth potential of this market across verticals and regions.

MarketsandMarkets has segmented the global cloud collaboration market by solutions, services, deployment models, verticals and regions.

On the basis of solutions:

The cloud collaboration market is segmented on the basis of solution such as enterprise content management/ document management system, project management, enterprise social collaboration, unified communication & collaboration, and others.

On the basis of type of services:

This market is segmented on the basis of service such as professional services, and support and maintenance services.

On the basis of deployment models:

This market is segmented on the basis of deployment model such as public cloud, private cloud and hybrid and community cloud.

On the basis of verticals:

This market is segmented on the basis of verticals into banking and financial services, insurance, government, healthcare & life sciences, telecommunication and IT, retail and wholesale, manufacturing, travel & hospitality, and others.

On the basis of regions:

Geographical regions are classified into North America (NA), Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and Latin America (LA).

Table of Contents 
 
1 Introduction (Page No. - 14)
    1.1 Objective of Report
    1.2 Market Scope
           1.2.1 Markets Covered
           1.2.2 Year
           1.2.3 Currency
           1.2.4 Package Size
           1.2.5 Limitations
    1.3 Stakeholders

2 Research Methodology (Page No. - 19)
    2.1 Market Size Estimation
    2.2 Market Breakdown and Data Triangulation
    2.3 Market Share Estimation
           2.3.1 Key Data Taken From Secondary Sources
           2.3.2 Key Data Taken From Primanry Sources
           2.3.3 Key Data Taken From Primanry Sources
           2.3.4 Assumptions

3 Executive Summary (Page No. - 26)

4 Premium Insights (Page No. - 27)
    4.1 Attractive Market Opportunity
    4.2 Life Cycle Analysis, By Geography
    4.3 Best Market to Invest
    4.4 Product Growth Matrix
    4.5 Region Wise Adoption

5 Market Overview (Page No. - 31)
    5.1 Market Definition
    5.2 Market Evolution
    5.3 Market Segmentation
           5.3.1 Cloud Collaboration Market, By Solution
           5.3.2 Cloud Collaboration Market, By Service
           5.3.3 Cloud Collaboration Market, By Deployment Model
           5.3.4 Cloud Collaboration Market, By Vertical
           5.3.5 Cloud Collaboration Market, By Region
    5.4 Market Dynamics
           5.4.1 Drives
                    5.4.1.1 Increasing Adoption of Bring Your Own Device
                    5.4.1.2 Increased Productivity
                    5.4.1.3 Greater Collaboration With Suppliers and Partners
           5.4.2 Restraints
                    5.4.2.1 High Cost of Initial Investment
                    5.4.2.2 Lack of Ability to Integrate With Other Applications
           5.4.3 Opportunites
                    5.4.3.1 Faster Deployment, Increased Flexibility and Scalability
                    5.4.3.2 Reduced Cost of Ownership
                    5.4.3.3 Rise in Adoption of Collaboration Applications By SMBS
           5.4.4 Challenges
                    5.4.4.1 Redesigning the Network for Cloud
                    5.4.4.2 Stiff Competition

6 Industry Trends (Page No. - 39)
    6.1 Value Chain
    6.2 Ecosystem
    6.3 Porter’s Five Analysis
           6.3.1 Threat From New Entrants
                    6.3.1.1 Low Entry Barriers 
                    6.3.1.2 Low Capital Investment 
           6.3.2 Threat From Substitute
           6.3.3 Bargaining Power of Suppliers
           6.3.4 Bargaining Power of Buyers
           6.3.5 Intensity of Rivalry
    6.4 Strategic Benchmarking

7 Cloud Collaboration Market, By Types (Page No. - 44)
    7.1 Introduction
    7.2 Cloud Collaboration: Market Size & Forecast By Solution
           7.2.1 Enterprise Content Management (ECM)/Document Management System
           7.2.2 Project Management
           7.2.3 Enterprise Social Collaboration
           7.2.4 Unified Communication and Collaboration (UCC)
                    7.2.4.1 Telephony
                    7.2.4.2 Unified Messaging
                    7.2.4.3 Conferencing
           7.2.5 Others
    7.3 Cloud Collaboration: Market Size & Forecast By Service
           7.3.1 Professional Service
           7.3.2 Support and Maintenance

8 Cloud Collaboration Market: By Deployment Model (Page No. - 60)
    8.1 Introduction
    8.2 Public Cloud
    8.3 Private Cloud
    8.4 Hybrid and Community Cloud

9 Cloud Collaboration Market, By Vertical (Page No. - 68)
    9.1 Introduction
    9.2 BFSI
    9.3 Retail and Wholesale
    9.4 Government
    9.5 Healthcare & Life Sciences
    9.6 Manufacturing
    9.7 Travel & Hospitality
    9.8 Telecommunication & IT 
    9.9 Others

10 Cloud Collaboration Market: Geographic Analysis (Page No. - 83)
      10.1 Introduction
      10.2 North America
      10.3 Europe
      10.4 Asia-Pacific
      10.5 Latin America
      10.6 Middle East and Africa

11 End User Analysis (Page No. - 94)
      11.1 High Adoption By Large Enterprises
      11.2 High Adoption Across Healthcare and Education Industry
      11.3 Rising Number of Smart Devices

12 Competitive Landscape (Page No. - 96)
      12.1 Overview
      12.2 Mergers & Acquisitions
      12.3 Venture Funding

13 Company Profiles (Page No. - 100)
      13.1 Introduction
      13.2 Avaya, Inc.
              13.2.1 Business Overview
              13.2.2 Products & Services
              13.2.3 Key Strategy
              13.2.4 Recent Developments
              13.2.5 MNM View
      13.3 Broadsoft, Inc.
              13.3.1 Business Overview
              13.3.2 Products & Services
              13.3.3 Key Strategy
              13.3.4 Recent Developments
              13.3.5 MNM View
      13.4 CISCO Systems, Inc.
              13.4.1 Business Overview
              13.4.2 Products & Services
              13.4.3 Key Strategy
              13.4.4 Recent Developments
              13.4.5 SWOT Analysis
              13.4.6 MNM View
      13.5 Citrix Systems
              13.5.1 Business Overview
              13.5.2 Products & Services
              13.5.3 Key Strategy
              13.5.4 Recent Developments
              13.5.5 MNM View
      13.6 Google, Inc.
              13.6.1 Business Overview
              13.6.2 Products & Services
              13.6.3 Key Strategy
              13.6.4 Recent Developments
              13.6.5 MNM View
      13.7 IBM
              13.7.1 Business Overview
              13.7.2 Products & Services
              13.7.3 Key Strategy
              13.7.4 Recent Developments
              13.7.5 SWOT Analysis
              13.7.6 MNM View
      13.8 Intralinks Holdings, Inc.
              13.8.1 Business Overview
              13.8.2 Products & Services
              13.8.3 Key Strategy
              13.8.4 Recent Developments
              13.8.5 MNM View
      13.9 Microsoft Corporation
              13.9.1 Business Overview
              13.9.2 Products & Services
              13.9.3 Key Strategy
              13.9.4 Recent Developments
              13.9.5 SWOT Analysis
              13.9.6 MNM View
      13.10 Mitel Networks Corporation
              13.10.1 Business Overview
              13.10.2 Products & Services
              13.10.3 Key Strategy
              13.10.4 Recent Developments
              13.10.5 MNM View
      13.11 Salesforce.Com
              13.11.1 Business Overview
              13.11.2 Products & Services
              13.11.3 Key Strategy
              13.11.4 Recent Developments
              13.11.5 MNM View

14 Appendix (Page No. - 129)
      14.1 Discussion Guide
      14.2 Introducing RT: Real Time Market Intelligence
      14.3 Available Customizations
      14.4 Related Reports
 

List of Tables (68 Tables)
 
Table 1 Cloud Collaboration Market: Global Market, 2012–2019 ($Million)
Table 2 Cloud Collaboration Market: Global Market By Type, 2012–2019 ($Million)
Table 3 Cloud Collaboration Market, By Solution, 2012–2019 ($Million)
Table 4 Cloud Collaboration Market, By Solution, 2013–2019 (Y-O-Y %)
Table 5 Cloud Collaboration Market: ECM By Deployment Type, 2012–2019 ($Million)
Table 6 Cloud Collaboration Market: ECM By Region, 2012–2019 ($Million)
Table 7 Cloud Collaboration: Project Management By Deployment Type, 2012–2019 ($Million)
Table 8 Cloud Collaboration Market: Project Management By Region, 2012–2019 ($Million)
Table 9 Cloud Collaboration Market: Enterprise Social Collaboration By Deployment Type, 2012–2019 ($Million)
Table 10 Cloud Collaboration Market: Enterprise Social Collaboration By Region, 2012–2019 ($Million)
Table 11 Cloud Collaboration: Enterprise Social Collaboration By Deployment Type, 2012–2019 ($Million)
Table 12 Cloud Collaboration Market: Unified Communication and Collaboration By Region, 2012–2019 ($Million)
Table 13 Cloud Collaboration Market: Others By Deployment Type, 2012–2019 ($Million)
Table 14 Cloud Collaboration Market: Others By Region, 2012–2019 ($Million)
Table 15 Cloud Collaboration Market, By Service, 2012–2019 ($Million)
Table 16 Cloud Collaboration Market, By Service, 2013–2019 (Y-O-Y %)
Table 17 Cloud Collaboration Market: Professional Service By Region, 2012–2019 ($Million)
Table 18 Cloud Collaboration Market: Support and Maintenance Service By Region, 2012–2019 ($Million)
Table 19 Cloud Collaboration Market Table, By Deployment Type, 2012–2019 ($Million)
Table 20 Cloud Collaboration Market, By Deployment Type, 2013–2019 (Y-O-Y %)
Table 21 Cloud Collaboration Market: Public Cloud By Region, 2012–2019 ($Million)
Table 22 Cloud Collaboration Market: Private Cloud By Region, 2012–2019 ($Million)
Table 23 Cloud Collaboration Market: Hybrid and Community Cloud By Region, 2012–2019 ($Million)
Table 24 Cloud Collaboration Market Size , By Vertical, 2012–2019 ($Million)
Table 25 Cloud Collaboration Market, By Vertical, 2013–2019 (Y-O-Y %)
Table 26 Cloud Collaboration Market: BFSI By Types, 2012–2019 ($Million)
Table 27 Cloud Collaboration Market: BFSI By Deployment, 2012–2019 ($Million)
Table 28 Cloud Collaboration Market: BFSI By Region, 2012–2019 ($Million)
Table 29 Cloud Collaboration Market: Retail  & Wholesale By Types, 2012–2019 ($Million)
Table 30 Cloud Collaboration Market: Retail & Wholesale By Deployment, 2012–2019 ($Million)
Table 31 Cloud Collaboration Market: Retail  & Wholesale By Region, 2012–2019 ($Million)
Table 32 Cloud Collaboration Market: Government By Types, 2012–2019 ($Million)
Table 33 Cloud Collaboration Market: Government By Deployment, 2012–2019 ($Million)
Table 34 Cloud Collaboration Market: Government By Region, 2012–2019 ($Million)
Table 35 Cloud Collaboration Market: Healthcare & Life Sciences By Types, 2012–2019 ($Million)
Table 36 Cloud Collaboration Market: Healthcare & Life Sciences By Deployment, 2012–2019 ($Million)
Table 37 Cloud Collaboration Market: Healthcare & Life Sciences By Region, 2012–2019 ($Million)
Table 38 Cloud Collaboration Market: Manufacturing By Types, 2012–2019 ($Million)
Table 39 Cloud Collaboration Market: Manufacturing By Deployment, 2012–2019 ($Million)
Table 40 Cloud Collaboration Market: Manufacturing By Region, 2012–2019 ($Million)
Table 41 Cloud Collaboration Market: Travel and Hospitality By Types, 2012–2019 ($Million)
Table 42 Cloud Collaboration Market: Travel and Hospitality By Deployment, 2012–2019 ($Million)
Table 43 Cloud Collaboration Market: Travel and Hospitality By Region, 2012–2019 ($Million)
Table 44 Cloud Collaboration Market: Telecommunication & It By Types, 2012–2019 ($Million)
Table 45 Cloud Collaboration Market: Telecommunication & It By Deployment, 2012–2019 ($Million)
Table 46 Cloud Collaboration Market: Telecommunication & It By Region, 2012–2019 ($Million)
Table 47 Cloud Collaboration Market: Others By Types, 2012–2019 ($Million)
Table 48 Cloud Collaboration Market: Others By Deployment, 2012–2019 ($Million)
Table 49 Cloud Collaboration Market: Others By Region, 2012–2019 ($Million)
Table 50 Cloud Collaboration Market: By Region, 2012–2019 ($Million)
Table 51 Cloud Collaboration Market, By Region, 2013–2019 (Y-O-Y %)
Table 52 Cloud Collaboration Market: NA By Type, 2012–2019 ($Million)
Table 53 Cloud Collaboration Market: NA By Solution, 2012–2019 ($Million)
Table 54 Cloud Collaboration Market: NA By Service, 2012–2019 ($Million)
Table 55 Cloud Collaboration Market: Europe By Type, 2012–2019 ($Million)
Table 56 Cloud Collaboration Market: Europe By Solution, 2012–2019 ($Million)
Table 57 Cloud Collaboration Market: Europe By Service, 2012–2019 ($Million)
Table 58 Cloud Collaboration Market: APAC By Type, 2012–2019 ($Million)
Table 59 Cloud Collaboration Market: APAC By Solution, 2012–2019 ($Million)
Table 60 Cloud Collaboration Market: APAC By Service, 2012–2019 ($Million)
Table 61 Cloud Collaboration Market: LA By Type, 2012–2019 ($Million)
Table 62 Cloud Collaboration Market: LA By Solution, 2012–2019 ($Million)
Table 63 Cloud Collaboration Market: LA By Service, 2012–2019 ($Million)
Table 64 Cloud Collaboration Market: MEA By Type, 2012–2019 ($Million)
Table 65 Cloud Collaboration Market: MEA By Solution, 2012–2019 ($Million)
Table 66 Cloud Collaboration Market: MEA By Service, 2012–2019 ($Million)
Table 67 Mergers & Acquisitions, 2011–2014
Table 68 Venture Funding, 2011–2014
 
 
List of Figures (52 Figures)
 
Figure 1 Research Methodology
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Breakdown of Primary Interview: By Company Type, Designation, and Region
Figure 5 Attractive Market Opportunity in Cloud Collaboration Market
Figure 6 Life Cycle Analysis, By Region
Figure 7 Best Market to Invest, By Region
Figure 8 New Revenue Pockets for Market Players
Figure 9 NA Commands Over the 44.90% Portion of the Market Share While the LA Will Witnesses the Highest Growth in the Market
Figure 10 the Evolution of Cloud Collaboration
Figure 11 Market Segmentation: By Solution
Figure 12 Market Segmentation: By Service
Figure 13 Market Segmentation: By Deployment Model
Figure 14 Market Segmentation: By Vertical
Figure 15 Market Segmentation: By Region
Figure 16 Market Dynamics
Figure 17 Cloud Collaboration: Value Chain Analysis
Figure 18 Cloud Collaboration Ecosystem
Figure 19 Cloud Collaboration: Porter’s Five Analysis
Figure 20 Strategic Benchmarking: Cloud Collaboration
Figure 21 Unified Communication and Collaboration Has the Highest Market Share for 2014 and 2019
Figure 22 Cloud Collaboration Market, By Solution, 2013-2019, (Y-O-Y %)
Figure 23 Enterprise Content Management/Document Management System Functioning
Figure 24 Project Management Workflow
Figure 25 Enterprise Social Collaboration Advantages
Figure 26 Unified Communication and Collaboration Offerings
Figure 27 Support and Maintenance Services Market Has A High Growth Rate in the Coming Future
Figure 28 Cloud Collaboration Market, By Service, 2013-2019, (Y-O-Y %)
Figure 29 Private and Hybrid & Community Deployment Models Will Have A High Adoption in the Coming Years Due to the Security and Compliance Concerns
Figure 30 Cloud Collaboration Market, By Deployment Type, 2013-2019, (Y-O-Y %)
Figure 31 Public Cloud Benefits
Figure 32 Private Cloud Merits
Figure 33 Hybrid and Community Cloud Workflow
Figure 34 Cloud Collaboration Market, By Vertical, 2013-2019, (Y-O-Y %)
Figure 35 Middle East and Africa Has the Highest Market Growth Rate (CAGR) Coming From 2014 to 2019
Figure 36 Geographic Snapshot (2014)
Figure 37 Cloud Collaboration, By Region, 2013-2019, (Y-O-Y %)
Figure 38 Companies Adopted Acquisitions and Collaboration as the Key Growth Strategy Over the Last Three Years
Figure 39 Geographic Revenue Mix of Top 5 Market Players - Reference
Figure 40 Avaya: Business Overview
Figure 41 Broadsoft: Business Overview
Figure 42 CISCO: Business Overview
Figure 43 CISCO Systems, Inc.: SWOT Analysis
Figure 44 Citrix Systems: Business Overview
Figure 45 Google: Business Overview
Figure 46 IBM: Business Overview
Figure 47 IBM: SWOT Analysis
Figure 48 Intralinks Holdings, Inc.: Business Overview
Figure 49 Microsoft Corporation: Business Overview
Figure 50 Microsoft Corporation: SWOT Analysis
Figure 51 Mitel Networks Corporation: Business Overview
Figure 52 Salesforce.Com: Business Overview

Cloud Collaboration is a method of using cloud computing to share and co-author files. As businesses have roamed most of the processes into the cloud than on-premise, it has become easy for the users to upload, comment and edit files with the help of solutions in cloud collaboration market. Traditionally, collaboration was done face to face, via email, and telephone which was time consuming and inefficient. However, the organizations felt the need for real-time communication and collaboration to improve the performance and efficiency of the employees.

The cloud collaboration market tools now provide users with real-time sharing, commenting, messaging, replies, and many more capabilities. These capabilities become useful as business is now able to connect with business partners, customers, and employees. These capabilities further ensure interaction between teams in different locations and allow them to work together, share needful information, conduct live meetings, give presentations, and provide training sessions. Thus, collaboration technologies save time, increases efficiency, provide easy access, and maintain relationship with the clients.

Many of the small vendors are using their technical expertise in developing applications and deploying those applications on cloud which a user can access in a "pay-per-use" type of a model. Consumers now interact with businesses primarily through social, mobile, and online systems and hence there is a requirement to provide better and easy access to ensure uninterrupted communication.

The companies providing cloud collaboration solutions are looking forward to make new technologies, investments and upgrades to position themselves best in the market and capture the cloud collaboration market. The collaboration solutions are fairly distributed across all the major verticals such as telecom, healthcare, government, manufacturing, financial services, and others. Globally, cloud collaboration adoption rate is increasing due to the growing implementation rate in APAC, LA, and MEA regions.

Cloud Collaboration Market Size, by Region, 2014 - 2019 ($Billion)

Cloud Collaboration Market

Source: MarketsandMarkets Analysis

The table given above highlights the market size across five regions from 2012 to 2019. Cloud collaboration market is expected to grow from $10.5 billion in 2014 to $21.4 billion by 2019, at a Compound Annual Growth Rate (CAGR) of 15.3% from 2014 to 2019.

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