HOME Top Market Reports Business Process Management Market by Solution, by Service, by Deployment Type (Cloud, On-Premises), by Organization Size (SMES, Enterprises), by Business Function, by Industry Vertical, by Region (NA, Europe, APAC, MEA, LA) - Global Forecast to 2021

Business Process Management Market by Solution, by Service, by Deployment Type (Cloud, On-Premises), by Organization Size (SMES, Enterprises), by Business Function, by Industry Vertical, by Region (NA, Europe, APAC, MEA, LA) - Global Forecast to 2021

By: marketsandmarkets.com
Publishing Date: April 2016
Report Code: TC 2958

 

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The global Business Process Management (BPM) market stands at USD 6.96 Billion in 2016, and is expected to grow at a CAGR of 14.2% during 2016-2021 to reach USD 13.52 Billion by 2021.

The Business Process Management market is showing rapid growth. The demand for software and services is increasing rapidly as the enterprises face the immense challenge of reducing its overall operation cost and improving the overall efficiency of the business. This market incorporates solutions such as process remodeling and automation, and services such as integration and managed consulting. It is a highly competitive market with the presence of a large number of cloud providers having greater regional reach along with niche players. Furthermore, untapped demand in the emerging markets is the key reason for the growth of the emerging players in the near future.

Business Process Management market is segmented on the basis of its IT solutions, IT services, business functions, deployment types, organization size, verticals, and regions. The years considered for the study are:

  • Historical Year – 2014
  • Base Year – 2015
  • Estimated Year – 2016
  • Projected Year – 2021
  • Forecast Period – 2016 to 2021

For company profiles in the report, financial year 2014-15 has been considered. Where information is unavailable for the base year, the prior year has been considered.

Research Methodology

This research study involves extensive usage of secondary sources, directories, and databases (such as Hoovers, Bloomberg, Businessweek, Factiva, and OneSource) to identify and collect information useful for this technical, market-oriented, and commercial aspects of BPM. The below explains the research methodology.

  • Capturing data on key vendor revenues through secondary research considering the vendor offerings for market segmentation
  • The bottom-up procedure is employed to arrive at the overall market size of the global Business Process Management market from the revenue of the key players in the market
  • The total market being is split into several segments and sub-segments, then verified through primary research by conducting extensive interviews
  • Data triangulation and market breakdown procedures have been employed to complete the overall market engineering process and to arrive at the estimated statistics for all segments and sub-segments

The figure below shows the break-down of the primaries on the basis of company, designation, and region, conducted during the research study.

Business Process Management Market

To know about the assumptions considered for the study, download the pdf brochure

The Business Process Management market ecosystem comprises the following solution vendors– IBM, Appian Corporation, Oracle Corporation, Redhat, Pegasystems along with many others.

Target Audiences:

    • BPM Solution Providers
    • End-Users/ Enterprise Users
    • Government organizations
    • Consulting/ Advisory firms
    • System integrators and Resellers
    • Training and Education Service Providers
    • Managed Service Providers
    • Support and Maintenance Service Providers

Scope of the Report:

  • By IT Solution:
    • Process Improvement
    • Automation
    • Content and Document Management
    • Integration
    • Monitoring and Optimization
  • By IT Service:
    • System Integration
    • Consulting
    • Training and Education
  • By Business Function/ Department:
    • Human Resource
    • Accounting and Finance
    • Sales and Marketing
    • Manufacturing
    • Supply Chain Management
    • Operation and Support
    • Others
  • By Organization Size:
    • SMEs
    • Enterprises
  • By Deployment Type:
    • Cloud
    • On-Premise
  • By Deployment Type:
    • Government & Defense
    • BFSI
    • IT & Telecom
    • Healthcare
    • Retail
    • Manufacturing
    • Others
  • By Region:
    • North America
    • Europe
    • Asia-Pacific (APAC)
    • Middle East and Africa (MEA)
    • Latin America

Available Customizations:

With the given market data, MarketsandMarkets offers customizations as per the client’s specific needs. The following customization options are available for the report:

Product Analysis

Product matrix which gives a detailed comparison of product portfolio of each company

Geographic Analysis

Further breakdown of the North America BPM market
Further breakdown of the Europe BPM market
Further breakdown of the APAC BPM market
Further breakdown of the MEA BPM market
Further breakdown of the Latin America BPM market

Company Information

  • Detailed analysis and profiling of additional market players

Customer Interested in this report can also view

Mobile BPM Market by Solution, Service (Maintenance & Support, Integration & Design, Consulting, and Others), End User (SMBs and Enterprises), Vertical, Deployment Model (Public, Private, Hybrid), and Region - Global Forecast to 2020

Table of Contents

1 Introduction (Page No. - 13)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered for the Study
    1.4 Currency
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 16)
    2.1 Research Data
           2.1.1 Secondary Data
                    2.1.1.1 Key Data From Secondary Sources
           2.1.2 Primary Data
                    2.1.2.1 Key Data From Primary Sources
                    2.1.2.2 Key Industry Insights
                    2.1.2.3 Breakdown of Primary Interviews
    2.2 Market Size Estimation
           2.2.1 Bottom-Up Approach
           2.2.2 Top-Down Approach
    2.3 Market Breakdown and Data Triangulation
    2.4 Research Assumptions

3 Executive Summary (Page No. - 24)

4 Premium Insights (Page No. - 28)
    4.1 Attractive Market Opportunities in the Global Business Process Management Market
    4.2 Business Process Management Global Market: By Industry Vertical and By Region
    4.3 Lifecycle Analysis, By Region, 2016

5 Market Overview (Page No. - 31)
    5.1 Introduction
    5.2 Market Evolution
    5.3 Market Segmentation
           5.3.1 By IT Solution
           5.3.2 By IT Service
           5.3.3 By Deployment Type
           5.3.4 By Industry Vertical
           5.3.5 By Region
    5.4 Market Dynamics
           5.4.1 Drivers
                    5.4.1.1 Improves Efficiency and Visibility
                    5.4.1.2 to Adhere to the Increasing Government Compliance
                    5.4.1.3 to Accelerate Return on Investment for Organizations
           5.4.2 Restraints
                    5.4.2.1 Resistance of Middle Management to Adopt BPM Solutions
                    5.4.2.2 Unanimity Among End Users to Take Primary Responsibility of BPM Solutions
           5.4.3 Opportunities
                    5.4.3.1 Big Data and Cloud to Provide Efficiency in BPM Software
                    5.4.3.2 Increased Spending in Analytics
           5.4.4 Challenges
                    5.4.4.1 Managing Cultural Change

6 Industry Trends (Page No. - 39)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Strategic Benchmarking
           6.3.1 Strategic Benchmarking: New Product Launches and Acquisitions By Top Vendors
    6.4 Innovation Spotlight
    6.5 Workflow Model: Business Process Management

7 Business Process Management Market Analysis, By IT Solution (Page No. - 43)
    7.1 Introduction
    7.2 Process Improvement
    7.3 Automation
    7.4 Content and Document Management
    7.5 Integration
    7.6 Monitoring and Optimization

8 BPM Market Analysis, By IT Service (Page No. - 50)
    8.1 Introduction
    8.2 System Integration
    8.3 Consulting
    8.4 Training and Education

9 BPM Market Analysis, By Business Function (Page No. - 55)
    9.1 Introduction
    9.2 Human Resources
    9.3 Accounting and Finance
    9.4 Sales and Marketing
    9.5 Manufacturing
    9.6 Supply Chain Management
    9.7 Operations and Support
    9.8 Others

10 Business Process Management Market Analysis, By Organization Size (Page No. - 63)
     10.1 Introduction
     10.2 Small and Medium Enterprises (SMES)
     10.3 Enterprises

11 BPM Market Analysis, By Deployment Type (Page No. - 67)
     11.1 Introduction
     11.2 On-Premises
     11.3 Cloud

12 Business Process Management Market Analysis, By Industry Vertical (Page No. - 71)
     12.1 Introduction
     12.2 Government and Defense
     12.3 Banking, Financial Services, and Insurance (BFSI)
     12.4 IT and Telecom
     12.5 Healthcare
     12.6 Retail
     12.7 Manufacturing
     12.8 Others

13 Geographic Analysis (Page No. - 78)
     13.1 Introduction
     13.2 North America
     13.3 Europe
     13.4 Asia-Pacific (APAC)
     13.5 Middle East and Africa (MEA)
     13.6 Latin America

14 Competitive Landscape (Page No. - 98)
     14.1 Overview
     14.2 Competitive Situation and Trends
     14.3 New Product Launches
     14.4 Mergers and Acquisitions
     14.5 Partnerships and Collaborations

15 Company Profiles (Page No. - 104)
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
     15.1 Introduction
     15.2 IBM Corporation
     15.3 Appian Corporation
     15.4 Software AG
     15.5 Oracle Corporation
     15.6 Pegasystems, Inc.
     15.7 Red Hat, Inc.
     15.8 Opentext, Inc.
     15.9 Tibco Software
     15.10 K2
     15.11 BP Logix, Inc.

*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.

16 Appendix (Page No. - 127)
     16.1 Industry Experts
     16.2 Discussion Guide
     16.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
     16.4 Introducing RT: Real-Time Market Intelligence
     16.5 Related Reports


List of Tables (67 Tables)

Table 1 Business Process Management Market Size and Growth Rate, 2014–2021 (USD Million, Yoy %)
Table 2 BPM Market Size, By IT Solution, 2014–2021 (USD Million)
Table 3 Process Improvement: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 4 Automation: Business Process Management Market Size, By Region, 2014–2021 (USD Million)
Table 5 Content and Document Management: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 6 Integration: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 7 Monitoring and Optimization: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 8 Business Process Management Market Size, By Service, 2014–2021 (USD Million)
Table 9 System Integration: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 10 Consulting: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 11 Training and Education: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 12 Business Process Management Market Size, By Business Function, 2014–2021 (USD Million)
Table 13 Human Resources: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 14 Accounting and Finance: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 15 Sales and Marketing: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 16 Manufacturing: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 17 Supply Chain Management: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 18 Operations and Support: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 19 Others: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 20 Business Process Management Market Size, By Organization Size, 2014–2021 (USD Million)
Table 21 Small and Medium Enterprises: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 22 Enterprises: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 23 Business Process Management Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 24 On-Premises: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 25 Cloud: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 26 Business Process Management Market Size, By Industry Vertical, 2014–2021 (USD Million)
Table 27 Government and Defense: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 28 BFSI: Business Process Management Market Size, By Region, 2014–2021 (USD Million)
Table 29 IT and Telecom: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 30 Healthcare: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 31 Retail: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 32 Manufacturing: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 33 Others: BPM Market Size, By Region, 2014–2021 (USD Million)
Table 34 Business Process Management Market Size, By Region, 2014–2021 (USD Million)
Table 35 North America: Market Size, By IT Solution, 2014–2021 (USD Million)
Table 36 North America: Market Size, By IT Service, 2014–2021 (USD Million)
Table 37 North America: Market Size, By Business Function, 2014–2021 (USD Million)
Table 38 North America: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 39 North America: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 40 North America: Market Size, By Industry Vertical, 2014–2021 (USD Million)
Table 41 Europe: Market Size, By IT Solution, 2014–2021 (USD Million)
Table 42 Europe: Market Size, By IT Service, 2014–2021 (USD Million)
Table 43 Europe: Market Size, By Business Function, 2014–2021 (USD Million)
Table 44 Europe: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 45 Europe: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 46 Europe: Market Size, By Industry Vertical, 2014–2021 (USD Million)
Table 47 Asia-Pacific: Market Size, By IT Solution, 2014–2021 (USD Million)
Table 48 Asia-Pacific: Market Size, By IT Service, 2014–2021 (USD Million)
Table 49 Asia-Pacific: Market Size, By Business Function, 2014–2021 (USD Million)
Table 50 Asia-Pacific: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 51 Asia-Pacific: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 52 Asia-Pacific: Market Size, By Industry Vertical, 2014–2021 (USD Million)
Table 53 Middle East and Africa: Market Size, By IT Solution, 2014–2021 (USD Million)
Table 54 Middle East and Africa: Market Size, By IT Service, 2014–2021 (USD Million)
Table 55 Middle East and Africa: Market Size, By Business Function, 2014–2021 (USD Million)
Table 56 Middle East and Africa: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 57 Middle East and Africa: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 58 Middle East and Africa: Market Size, By Industry Vertical, 2014–2021 (USD Million)
Table 59 Latin America: Market Size, By IT Solution, 2014–2021 (USD Million)
Table 60 Latin America: Market Size, By IT Service, 2014–2021 (USD Million)
Table 61 Latin America: Market Size, By Business Function, 2014–2021 (USD Million)
Table 62 Latin America: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 63 Latin America: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 64 Latin America: Market Size, By Industry Vertical, 2014–2021 (USD Million)
Table 65 New Product Launches, 2012-2014
Table 66 Mergers and Acquisitions, 2012-2015
Table 67 Partnerships and Collaborations, 2013-2016


List of Figures (49 Figures)

Figure 1 Global Business Process Management Market: Research Design
Figure 2 Breakdown of Primary Interviews: By Company Type, Designation and Region
Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
Figure 4 Market Size Estimation Methodology: Top-Down Approach
Figure 5 Data Triangulation
Figure 6 Solutions Segment is Expected to Have the Largest Market Size During the Forecast Period
Figure 7 Automation Segment is Expected to Have the Largest Market Size From 2016 to 2021
Figure 8 System Integration is Expected to Gain the Highest Traction During the Forecast Period
Figure 9 North America is Expected to Hold the Largest Share in the Business Process Management Market in 2016
Figure 10 Increased Demand for Efficiency and Visibility Within the Organization Will Boost the Business Process Management Market
Figure 11 Training and Education to Grow at the Highest CAGR During the Forecast Period
Figure 12 Government and Defense Vertical and North America are Expected to Hold the Largest Share of the Business Process Management Market
Figure 13 Asia-Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 14 Evolution of the Business Process Management Market
Figure 15 Business Process Management Market, By IT Solution
Figure 16 BPM Market, By IT Service
Figure 17 BPM Market, By Deployment Type
Figure 18 Market, By Organization Size
Figure 19 Market, By Industry Vertical
Figure 20 Market, By Region
Figure 21 Market: Drivers, Restraints, Opportunities, and Challenges
Figure 22 Market: Value Chain
Figure 23 Strategic Benchmarking: New Product Launches and Acquisitions By Top Vendors
Figure 24 Business Process Management: Workflow Model
Figure 25 Monitoring and Optimization Segment is Expected to Grow at the Highest Rate During the Forecast Period
Figure 26 Training and Education is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 27 Sales and Marketing Business Function is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 28 Enterprises Segment is Expected Have the Largest Market Size in the Business Process Management Market
Figure 29 Cloud Deployment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 30 Government and Defense Industry Vertical is Expected to Have the Largest Market Size During the Forecast Period
Figure 31 Asia-Pacific is Expected to Grow at the Highest CAGR in the Global Business Process Management Market During the Forecast Period
Figure 32 Geographic Snapshot: Asia-Pacific is the Emerging Region in the Business Process Management Market
Figure 33 North America Market Snapshot: Presence of Key Vendors in the Region is A Major Factor Contributing Towards the Growth of the Business Process Management Market
Figure 34 Asia-Pacific Market Snapshot: Rising Demand for Lowering Operational Cost Among Verticals is A Major Factor Contributing Towards the Growth of the Business Process Management Market
Figure 35 Companies Adopted Partnerships, Collaborations, and Alliances as the Key Growth Strategy From 2013 to 2015
Figure 36 Market Evaluation Framework
Figure 37 Battle for Market Share: Partnerships, Collaborations, and Alliances Was the Key Strategy Adopted By the Top Players in the Business Process Management Market From 2012 to 2015
Figure 38 Geographic Revenue Mix of Top Market Players
Figure 39 IBM Corporation: Company Snapshot
Figure 40 IBM Corporation: SWOT Analysis
Figure 41 Appian Corporation: SWOT Analysis
Figure 42 Software AG: Company Snapshot
Figure 43 Software AG: SWOT Analysis
Figure 44 Oracle Corporation: Company Snapshot
Figure 45 Oracle Corporation: SWOT Analysis
Figure 46 Pegasystems, Inc.: Company Snapshot
Figure 47 Pegasystems, Inc.: SWOT Analysis
Figure 48 Red Hat, Inc.: Company Snapshot
Figure 49 Opentext, Inc.: Company Snapshot

MarketsandMarkets forecasts the Business Process Management (BPM) market size to grow from USD 6.96 Billion in 2016 to USD 13.52 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 14.2% from 2016 to 2021. BPM solutions and services improve organizations overall efficiency and visibility, and contributes significantly to the growth of BPM market. Rising adoption of cloud platforms, adhering to government compliance and accelerating the Return on Investment (ROI) of the organization will drive the growth of the BPM market.

The Business Process Management market has witnessed substantial growth over the past few years and has subsequently created positive impact on the global economy. In the coming years, the industry is expected to witness demand for system integration and training services due to the increase in intensity of solution deployments in the emerging regions, such as APAC and MEA.

The scope of this report covers the Business Process Management market by component (IT solutions and IT services), deployment type, organization size, business function, industry vertical, and region. The business organizations are readily deploying BPM solutions due to the growing demand to tackle the dynamic business environment, especially since the global recession shook the entire business environment across all verticals. Hence, dependence of business organizations on process-oriented tools for automation and business agility is increasing. The existing players are required to constantly innovate and upgrade their products to maintain their market share.

The IT solutions segment is expected to dominate the market, contributing the largest market share during the forecast period. Training and education services segment is expected to gain the highest traction as enterprises around the globe would adopt these services to train their employees to effectively use the solutions. This would ultimately result in enhanced efficiency of the entire process. North America is expected to hold the largest market share and dominate the Business Process Management market from 2016 to 2021, whereas APAC offers potential growth opportunities. The enterprises in the APAC and MEA are investing heavily in the market to increase their efficiency and productivity.

Business Process Management Market

North America would dominate the BPM market from 2016 to 2021, due to the presence of large number of solution and service vendors headquartered in the U.S. APAC offers potential growth opportunities, as there is a rise in smartphone penetration and larger infrastructure investments by cloud service providers that are turning towards BPM solutions to efficiently manage their expanding operations.

The industry vertical specific adoption of BPM is at a nascent stage and therefore the biggest restraining factor for the growth of the Business Process Management market is resistance of middle management to adopt BPM solutions and unanimity among end-users to take primary responsibility of BPM solutions, which are complex in nature. This acts as the major restraining forces for the market.

The major vendors in Business Process Management market include IBM, Appian, Software AG, Oracle, RedHat, Pegasystems, K2, Tibco Software, and BPLogix along with others. These players adopted various strategies such as new product developments, mergers, partnerships, collaborations and business expansion to cater to the needs of the BPM market. For example, IBM Corporation has been adopting various development strategies for expanding its global reach as well as its product portfolio in the BPM market. In September 2014, IBM launched its new product, Process Manager 8.5. This product was launched to optimize its business process and which is based on cloud and has been integrated with case handling for enhancing mobile user interfaces.

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