HOME Top Market Reports Enterprise Content Management Market by Solution (Enterprise Document Management, Enterprise Web Content Management, Records Management, eDiscovery, and others), Deployment Type, User Type, Vertical and Region - Global Forecasts and Analysis to 2021

Enterprise Content Management Market by Solution (Enterprise Document Management, Enterprise Web Content Management, Records Management, eDiscovery, and others), Deployment Type, User Type, Vertical and Region - Global Forecasts and Analysis to 2021

By: marketsandmarkets.com
Publishing Date: August 2016
Report Code: TC 2370

 

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The Enterprise Content Management Market is estimated to grow from USD 28.10 Billion in 2016 to USD 66.27 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 18.7% during the forecast period.

ECM is a process of accurately sourcing, defining, integrating, storing, and effectively retrieving and integrating massive amounts of enterprise documents, and availing the right documents at the right time. The report aims at estimating the market size and future growth potential of the market across different segments, such as solutions, deployment types, user types, verticals, and regions. The base year considered for the study is 2015 and the forecast period has been considered from 2016 to 2021. Increasing need among enterprises to streamline business processes and ensure optimal resource usage increases the demand for ECM solutions across all the countries. During the forecast period, the ECM is expected to grow at a swift pace. Presently, North America is the largest market for ECM solutions and services.

The research methodology used to estimate and forecast the Enterprise Content Management market begins with capturing data on key vendor revenues through secondary research. The vendor offerings are also taken into consideration to determine market segmentation. The bottom-up procedure was employed to arrive at the overall market size of the global ECM market from the revenue of the key players in the market. After arriving at the overall market size, the total market was split into several segments and sub segments, which were then verified through primary research by conducting extensive interviews with key industry personnel, such as CEOs, VPs, Directors, and Executives. The data triangulation and market breakdown procedures were employed to complete the overall market engineering process and to arrive at the exact statistics for all segments and sub segments. The breakdown of profiles of primary discussion participants is depicted in the below figure:

Enterprise Content Management Market

To know about the assumptions considered for the study, download the pdf brochure

The ECM ecosystem comprises companies such as EMC Corporation, IBM Corporation, Microsoft Corporation, Opentext Corporation, Oracle Corporation, Alfresco Software, Hyland Software Inc., Lexmark International, Inc., Newgen Software Technologies Ltd, and Xerox Corporation. Further, the solutions developed by these companies are used by education, BFSI, retail, energy & power, government & defense, healthcare & life sciences, manufacturing, telecom & IT, transportation & logistics, media & entertainment, and tourism & hospitality sectors.

Key Target Audience

  • ECM vendors
  • System integrators
  • IT developers
  • Third-party vendors
  • Cloud service providers
  • Network operators
  • Infrastructure providers
  • Government agencies and organizations
  • Regulatory and compliance agencies

Scope of the Report

The research report categorizes the Enterprise Content Management market to forecast the revenues and analyze the trends in each of the following sub segments:

By Solution

  • Enterprise document management
  • Enterprise document imaging and capture,
  • Enterprise content workflow management
  • Enterprise records management
  • Enterprise web content management
  • Social content management
  • Digital asset and rich media management
  • Advanced case management
  • Mobile content management
  • E-Discovery
  • Enterprise digital rights management
  • Others

By Deployment Type

  • Hosted
  • On-premises

By User Type

  • Small and Medium Enterprises (SMEs)
  • Enterprises

By Verticals

  • Education
  • BFSI
  • Retail
  • Energy and power
  • Government and defense
  • Healthcare and life sciences
  • Manufacturing
  • Telecom and IT
  • Transportation and logistics
  • Media and entertainment
  • Tourism and hospitality
  • Others

By Region

  • North America
  • Europe
  • Asia-Pacific (APAC)
  • Middle East and Africa (MEA)
  • Latin America

Available Customizations

With the given market data, MarketsandMarkets offers customization as per the company’s specific requirements. The following customization options are available for the report:

Product Analysis

  • Product matrix provides a detailed information and product comparison

Geographic Analysis

  • Further breakdown of the North American Enterprise Content Management market
  • Further breakdown of the European ECM market
  • Further breakdown of the APAC ECM market
  • Further breakdown of the MEA ECM market
  • Further breakdown of the Latin American ECM market

Company Information

  • Detailed analysis and profiling of additional market players

Table of Contents

1 Introduction (Page No. - 15)
    1.1 Objectives of the Report
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered in the Report
    1.4 Currency
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 18)
    2.1 Introduction
           2.1.1 Secondary Data
                    2.1.1.1 Key Data From Secondary Sources
           2.1.2 Primary Data
                    2.1.2.1 Key Data From Primary Sources
                    2.1.2.2 Key Industry Insights
                    2.1.2.3 Breakdown of Primaries
    2.2 Market Size Estimation
           2.2.1 Bottom-Up Approach
           2.2.2 Top-Down Approach
    2.3 Market Breakdown and Data Triangulation
    2.4 Research Assumptions and Limitations
           2.4.1 Assumptions
           2.4.2 Limitations

3 Executive Summary (Page No. - 27)

4 Premium Insights (Page No. - 32)
    4.1 Attractive Market Opportunities in the Enterprise Content Management Market
    4.2 Market By Region, 2016 vs 2021
    4.3 Market By Deployment Type, 2016–2021
    4.4 Market By Vertical and Region, 2016
    4.5 Lifecycle Analysis, By Region
    4.6 Market Investment Scenario

5 Market Overview (Page No. - 37)
    5.1 Introduction
    5.2 Evolution
    5.3 Market Segmentation
           5.3.1 By Solution
           5.3.2 By Deployment Type
           5.3.3 By User Type
           5.3.4 By Vertical
           5.3.5 By Region
    5.4 Market Dynamics
           5.4.1 Drivers
                    5.4.1.1 Exponential Data Growth and Increasing Need to Manage It Across the Enterprises
                    5.4.1.2 Need for Regulatory Content Management to Enhance Operations
                    5.4.1.3 High Need for Securing Confidential Data and Protection Against Data Loss
                    5.4.1.4 Increased Traction for Risk Mitigation in Content Management
           5.4.2 Restraints
                    5.4.2.1 Difficulties in the Smooth Handling of Enterprise Data in Case of Mergers and Acquisitions
                    5.4.2.2 Existence of Functional Content Data Silos
           5.4.3 Opportunities
                    5.4.3.1 Growing Adoption By Small and Medium Enterprises and Cloud-Based Content Management Would Generate New Business Opportunities
                    5.4.3.2 Deployment of Content Maturity Model
                    5.4.3.3 End-To-End Cross-Platform Solutions
           5.4.4 Challenges
                    5.4.4.1 Data Migration From Legacy Systems to New Systems
                    5.4.4.2 Security Issues Associated With Cloud and Mobile Technologies
                    5.4.4.3 Aligning Enterprise Content Management Strategy With the Organizational Strategic Initiatives

6 Industry Trends (Page No. - 47)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Innovation Spotlight
    6.4 Strategic Benchmarking

7 Enterprise Content Management Market Analysis, By Solution (Page No. - 51)
    7.1 Introduction
    7.2 Enterprise Document Management
    7.3 Enterprise Document Imaging and Capture
    7.4 Enterprise Content Workflow Management
    7.5 Enterprise Records Management
    7.6 Enterprise Web Content Management
    7.7 Social Content Management
    7.8 Digital Asset Management
    7.9 Advanced Case Management
    7.10 Mobile Content Management
    7.11 Ediscovery
    7.12 Enterprise Digital Rights Management
    7.13 Others

8 Enterprise Content Management Market Analysis, By Deployment Type (Page No. - 67)
    8.1 Introduction
    8.2 Hosted
    8.3 On-Premises

9 Enterprise Content Management Market Analysis, By User Type (Page No. - 72)
    9.1 Introduction
    9.2 Small and Medium Enterprises
    9.3 Enterprises

10 Enterprise Content Management Market Analysis, By Vertical (Page No. - 77)
     10.1 Introduction
     10.2 Education
     10.3 Banking, Financial Services and Insurance
     10.4 Retail
     10.5 Energy and Power
     10.6 Government and Defense
     10.7 Healthcare and Life Sciences
     10.8 Manufacturing
     10.9 Telecom and It
     10.10 Transportation and Logistics
     10.11 Media and Entertainment
     10.12 Tourism and Hospitality
     10.13 Others

11 Geographic Analysis (Page No. - 92)
     11.1 Introduction
     11.2 North America
             11.2.1 U.S.
             11.2.2 Others
     11.3 Europe
     11.4 Asia-Pacific (APAC)
     11.5 Middle East and Africa
     11.6 Latin America

12 Competitive Landscape (Page No. - 118)
     12.1 Overview
     12.2 Portfolio Comparision
     12.3 Competitive Situation and Trends
             12.3.1 Agreements, Partnerships, and Collaborations
             12.3.2 New Product Launches
             12.3.3 Mergers and Acquisitions

13 Company Profiles (Page No. - 125)
     13.1 Introduction
     13.2 EMC Corporation
             13.2.1 Business Overview
             13.2.2 Products/Solutions and Services Offered
             13.2.3 Recent Developments
             13.2.4 MnM View
                        13.2.4.1 SWOT Analysis
                        13.2.4.2 Key Strategies
     13.3 IBM Corporation
             13.3.1 Business Overview
             13.3.2 Products and Solutions Offered
             13.3.3 Recent Developments
             13.3.4 MnM View
                        13.3.4.1 SWOT Analysis
                        13.3.4.2 Key Strategies
     13.4 Microsoft Corporation
             13.4.1 Business Overview
             13.4.2 Products and Solutions Offered
             13.4.3 Recent Developments
             13.4.4 MnM View
                        13.4.4.1 SWOT Analysis
                        13.4.4.2 Key Strategies
     13.5 Opentext Corporation
             13.5.1 Business Overview
             13.5.2 Product and Solutions Offered
             13.5.3 Recent Developments
             13.5.4 MnM View
                        13.5.4.1 SWOT Analysis
                        13.5.4.2 Key Strategies
     13.6 Oracle Corporation
             13.6.1 Business Overview
             13.6.2 Products and Solutions Offered
             13.6.3 Recent Developments
             13.6.4 MnM View
                        13.6.4.1 SWOT Analysis
                        13.6.4.2 Key Strategies
     13.7 Alfresco Software, Inc.
             13.7.1 Business Overview
             13.7.2 Products and Solutions Offered
             13.7.3 Recent Developments
     13.8 Newgen Software Technologies Ltd.
             13.8.1 Business Overview
             13.8.2 Products and Solutions Offered
             13.8.3 Recent Developments
     13.9 Hyland Software, Inc.
             13.9.1 Business Overview
             13.9.2 Products and Solutions Offered
             13.9.3 Recent Developments
     13.10 Lexmark International, Inc
             13.10.1 Business Overview
             13.10.2 Products and Solutions Offered
             13.10.3 Recent Development
     13.11 Xerox Corporation
             13.11.1 Business Overview
             13.11.2 Services Offered
             13.11.3 Recent Developments
     13.12 Key Innovators
             13.12.1 Everteam
             13.12.2 Fabasoft AG
             13.12.3 Laserfiche
             13.12.4 Maxxvault LLC
             13.12.5 M-Files Corporation
             13.12.6 Nuxeo
             13.12.7 SER Group

14 Appendix (Page No. - 165)
     14.1 Insight of Industry Experts
     14.2 Discussion Guide
     14.3 Introducing RT: Real-Time Market Intelligence
     14.4 Available Customizations
     14.5 Related Reports


List of Tables (67 Tables)

Table 1 Market Size and Growth Rate, 2016–2021 (USD Billion, Y-O-Y %)
Table 2 Enterprise Content Management Market: Innovation Spotlight
Table 3 Market Size, By Solution, 2014-2021 (USD Million)
Table 4 Enterprise Document Management Solution: Market Size, By Region, 2014–2021 (USD Million)
Table 5 Enterprise Document Imaging and Capture Solution: Market Size, By Region, 2014–2021 (USD Million)
Table 6 Enterprise Content Workflow Management: Market Size, By Region, 2014–2021 (USD Million)
Table 7 Enterprise Records Management: Market Size, By Region, 2014–2021 (USD Million)
Table 8 Enterprise Web Content Management: Market Size, By Region, 2014–2021 (USD Million)
Table 9 Social Content Management: Market Size, By Region, 2014–2021 (USD Million)
Table 10 Digital Asset Management: Market Size, By Region, 2014–2021 (USD Million)
Table 11 Advanced Case Management: Market Size, By Region, 2014–2021 (USD Million)
Table 12 Mobile Content Management: Market Size, By Region, 2014–2021 (USD Million)
Table 13 Ediscovery: Market Size, By Region, 2014–2021 (USD Million)
Table 14 Enterprise Digital Rights Management: Market Size, By Region, 2014–2021 (USD Million)
Table 15 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 16 Enterprise Content Management Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 17 Hosted: Market Size, By Region, 2014–2021 (USD Million)
Table 18 On-Premises: Market Size, By Region, 2014-2021 (USD Million)
Table 19 Market Size, By User Type, 2014-2021 (USD Million)
Table 20 Small and Medium Enterprises: Market Size, By Region, 2014–2021 (USD Million)
Table 21 Enterprises: Market Size, By Region, 2014–2021 (USD Million)
Table 22 Enterprise Content Management Market Size, By Vertical, 2014-2021 (USD Million)
Table 23 Education: Market Size, By Region, 2014–2021 (USD Million)
Table 24 Banking, Financial Services, and Insurance: Market Size, By Region, 2014–2021 (USD Million)
Table 25 Retail: Market Size, By Region, 2014–2021 (USD Million)
Table 26 Energy and Power: Market Size, By Region, 2014–2021 (USD Million)
Table 27 Government and Defense: Market Size, By Region, 2014–2021 (USD Million)
Table 28 Healthcare and Life Sciences: Market Size, By Region, 2014–2021 (USD Million)
Table 29 Manufacturing: Market Size, By Region, 2014–2021 (USD Million)
Table 30 Telecom and It: Market Size, By Region, 2014–2021 (USD Million)
Table 31 Transportation and Logistics: Market Size, By Region, 2014–2021 (USD Million)
Table 32 Media and Entertainment: Market Size, By Region, 2014–2021 (USD Million)
Table 33 Tourism and Hospitality: Market Size, By Region, 2014–2021 (USD Million)
Table 34 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 35 Enterprise Content Management Market Size, By Region, 2014–2021 (USD Billion)
Table 36 North America: Market Size, By Solution, 2014–2021 (USD Million)
Table 37 North America: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 38 North America: Market Size, By User Type, 2014–2021 (USD Million)
Table 39 North America: Market Size, By Vertical, 2014–2021 (USD Million)
Table 40 North America: Market Size, By Country, 2014–2021 (USD Million)
Table 41 U.S.: Enterprise Content Management Market Size, By Solution, 2014–2021 (USD Million)
Table 42 U.S.: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 43 U.S.: Market Size, By User Type, 2014–2021 (USD Million)
Table 44 U.S.: Market Size, By Vertical, 2014–2021 (USD Million)
Table 45 Others: Enterprise Content Management Market Size, By Solution, 2014–2021 (USD Million)
Table 46 Others: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 47 Others: Market Size, By User Type, 2014–2021 (USD Million)
Table 48 Others: Market Size, By Vertical, 2014–2021 (USD Million)
Table 49 Europe: Enterprise Content Management Market Size, By Solution, 2014–2021 (USD Million)
Table 50 Europe: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 51 Europe: Market Size, By User Type, 2014–2021 (USD Million)
Table 52 Europe: Market Size, By Vertical, 2014–2021 (USD Million)
Table 53 Asia-Pacific: Market Size, By Solution, 2014–2021 (USD Million)
Table 54 Asia-Pacific: Enterprise Content Management Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 55 Asia-Pacific: Market Size, By User Type, 2014–2021 (USD Million)
Table 56 Asia-Pacific: Market Size, By Vertical, 2014–2021 (USD Million)
Table 57 Middle East and Africa: Enterprise Content Management Market Size, By Solution, 2014–2021 (USD Million)
Table 58 Middle East and Africa: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 59 Middle East and Africa: Market Size, By User Type, 2014–2021 (USD Million)
Table 60 Middle East and Africa: Market Size, By Vertical, 2014–2021 (USD Million)
Table 61 Latin America: Market Size, By Solution, 2014–2021 (USD Million)
Table 62 Latin America: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 63 Latin America: Enterprise Content Management Market Size, By User Type, 2014–2021 (USD Million)
Table 64 Latin America: Market Size, By Vertical, 2014–2021 (USD Million)
Table 65 Agreements, Partnerships, and Collaborations, 2014-2016
Table 66 New Product Launches, 2015-2016
Table 67 Mergers and Acquisitions, 2015–2016


List of Figures (58 Figures)

Figure 1 Global Enterprise Content Management Market: Research Design
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Market Breakdown and Data Triangulation
Figure 5 Enterprise Content Management Market is Expected to Grow Owing to Exponential Data Growth and the Increasing Need to Manage It During 2016–2021
Figure 6 Top Three Segments for this Market During the Forecast Period
Figure 7 North America is Expected to Hold the Largest Market Share in 2016
Figure 8 Exponential Increase in Data Across Organizations and the Urgency to Manage the Data is Driving the Market Toward Growth
Figure 9 Asia-Pacific is Expected to Witness the Highest Growth Rate During the Forecast Period
Figure 10 Hosted Deployments to Grow at the Highest CAGR in the Market
Figure 11 BFSI Vertical is Expected to Lead the Enterprise Content Management Market in Terms of Market Share in 2016
Figure 12 Enterprise Content Management Regional Lifecycle: Asia-Pacific Exhibits the Highest Growth Potential During the Forecast Period
Figure 13 Market Investment Scenario
Figure 14 Evolution of Enterprise Content Management Market
Figure 15 Market Segmentation: By Solution
Figure 16 Market Segmentation: By Deployment Type
Figure 17 Market Segmentation: By User Type
Figure 18 Market Segmentation: By Vertical
Figure 19 Market Segmentation: By Region
Figure 20 Market: Drivers, Restraints, Opportunities, Challenges
Figure 21 Market: Ecosystem and Value Chain
Figure 22 Companies Adopted Different Strategies to Gain Competitive Advantage
Figure 23 Ediscovery is Expected to Lead the Enterprise Content Management Solutions Market in Terms of Market Size During the Forecast Period
Figure 24 On-Premises is Expected to Hold the Largest Market Size During the Forecast Period
Figure 25 Enterprises Segment is Expected to Dominate the Market During the Forecast Period
Figure 26 Banking, Financial Services, and Insurance Vertical is Expected to Dominate the Market During the Forecast Period
Figure 27 Asia-Pacific: an Attractive Destination for the Enterprise Content Management Market, 2016–2021
Figure 28 Asia-Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 29 Regional Snapshot: Asia-Pacific and Latin America as Hotspots During 2016–2021
Figure 30 North America Market Snapshot
Figure 31 Asia-Pacific Market Snapshot
Figure 32 Companies Adopted Partnerships and Agreements as the Key Growth Strategy During the Period 2014–2016
Figure 33 Enterprise Content Management: Portfolio Comparision
Figure 34 Market Evaluation Framework
Figure 35 Battle for Market Share: Agreements, Partnerships, and Collaboration is the Key Strategy Adopted By Companies
Figure 36 Geographic Revenue Mix of 5 Market Players
Figure 37 EMC Corporation: Company Snapshot
Figure 38 EMC Corporation: SWOT Analysis
Figure 39 IBM Corporation: Company Snapshot
Figure 40 IBM Corporation: SWOT Analysis
Figure 41 Microsoft Corporation: Company Snapshot
Figure 42 Microsoft: SWOT Analysis
Figure 43 Opentext Corporation: Company Snapshot
Figure 44 Opentext Corporation: SWOT Analysis
Figure 45 Oracle Corporation: Company Snapshot
Figure 46 Oracle Corporation: SWOT Analysis
Figure 47 Alfresco Software, Inc.: Company Snapshot
Figure 48 Newgen Software Technologies Ltd.: Company Snapshot
Figure 49 Hyland Software: Company Snapshot
Figure 50 Lexmark International, Inc.: Company Snapshot
Figure 51 Xerox Corporation: Company Snapshot
Figure 52 Everteam : Company Snapshot
Figure 53 FabasoftAG: Company Snapshot
Figure 54 Laserfiche: Company Snapshot
Figure 55 Maxxvault LLC: Company Snapshot
Figure 56 M-Files Corporation: Company Snapshot
Figure 57 Nuxeo: Company Snapshot
Figure 58 SER Group: Company Snapshot

MarketsandMarkets forecasts the Enterprise Content Management Market size to grow from USD 28.10 Billion in 2016 to USD 66.27 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 18.7%. Exponential data growth, increasing need to manage data in enterprises, and the need for regulatory content management to enhance the operations are the major driving factors for the growth of this market.

The Enterprise Content Management Market is broadly classified by vertical into education, Banking, Financial Services, and Insurance (BFSI), retail, energy & power, government & defense, healthcare & life sciences, manufacturing, telecommunication & IT, transportation & logistics, media & entertainment, and tourism & hospitality. The BFSI industry commands the major market share and transportation and logistics is the fastest growing vertical in this market as the companies in this sector are deploying ECM solutions to enhance the quality of services and comply with various regulations pertaining to transportation.

E-Discovery solution is expected to dominate the solution segment in the Enterprise Content Management Market as it helps the users to preserve electronic information which can be used as digital evidence in litigation issues, and which will also be vital in enhancing the security of the electronic documents. Enterprise content workflow management is expected to be the fastest growing solution in this market as it helps in managing the operational aspect of web portals and management of sites equipped with multilingual features.

The Enterprise Content Management Market is segmented across five regions, namely, North America, Asia-Pacific (APAC), Europe, the Middle East and Africa (MEA), and Latin America. North America is expected to account for the largest share of the overall ECM market in 2016 attributing to the large-scale investments in the implementation of ECM solutions due to growth in e-commerce applications and need for better control and visibility mechanisms. APAC is expected to have the highest growth rate during the forecast period due to the increasing technological adoption and wider demand among enterprises for ECM solutions to manage consistent data and induce control and visibility mechanisms in the region.

Enterprise Content Management Market

Difficulties in smooth handling of enterprise data in case of mergers and acquisitions and existence of functional content data silos acts as major restraining factors for the growth of the Enterprise Content Management Market. However, end-to-end cross-platform solutions and deployment of content maturity model is expected to provide significant growth opportunities in future. On a strategic front, many companies are utilizing different growth strategies, such as mergers & acquisitions, partnerships & collaborations, and product development to increase their share in the market. Some of the major technology vendors include EMC Corporation (U.S.), IBM Corporation (U.S.), Alfresco Software, Inc. (U.K.), Microsoft Corporation (U.S.), and Xerox Corporation (U.S.). IBM Corporation., a key market player in this market, entered into a partnership with Box, a leading content collaboration provider to provide enhanced offerings to its customers by merging Box’s industry-leading cloud content collaboration platform with IBM Analytics. Moreover, EMC Corporation adopted organic growth strategies by launching its latest version of Documentum solution. This version launch has enabled EMC Corporation to provide the most secured Documentum 7.2 platform with secret-level encryption (AES-256) for content management.

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