HOME Top Market Reports Enterprise Content Management Market by Solution (Enterprise Document Management, Enterprise Web Content Management, Records Management, eDiscovery, and others), Deployment Type, User Type, Vertical and Region - Global Forecasts and Analysis to 2020

Enterprise Content Management Market by Solution (Enterprise Document Management, Enterprise Web Content Management, Records Management, eDiscovery, and others), Deployment Type, User Type, Vertical and Region - Global Forecasts and Analysis to 2020

By: marketsandmarkets.com
Publishing Date: August 2015
Report Code: TC 2370

 

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Enterprise content management can be defined as a process of accurately defining, sourcing, integrating, storing, and effectively retrieving and reconciling massive amounts of enterprise documents and making the right document available at the right time. Most of the business personnel involved in making strategic decisions rely on the enterprise content produced inside organizations. This content is highly unstructured and scattered. Therefore, a majority of the organization’s time is taken up in the search, transformation, processing, and extraction of the suitable content to construct the necessary business models and implement them strategically to improve decision making in organizations. Making vital business data easily available and in structured documents form can result in increased efficiency and reduced overhead costs of content management.

The enterprise content management market size is estimated to grow from USD 24.61 Billion in 2015 to USD 59.86 Billion by 2020, at an estimated CAGR of 19.5% from 2015 to 2020.

The report aims at estimating the market size and future growth potential of enterprise content management market across different segments such as solution, deployment type, user type, vertical and region.  The years considered for the study are:

  • Historical Year – 2013
  • Base Year – 2014
  • Estimated Year – 2015
  • Projected Year – 2020
  • Forecast Period – 2015 to 2020

For company profiles in the report, 2014 has been considered. Where information is unavailable for the base year, the prior year has been considered.

This research study involves the usage of extensive secondary sources, directories, and databases, such as Factiva and Bloomberg BusinessWeek to identify and collect information useful for this comprehensive market research study on the enterprise content management market. The primary sources are mainly various industry experts from core and related industries, such as preferred software vendors, IT administrators, and consumers from companies and organizations related to all segments of the enterprise content management value chain. In-depth interviews were conducted with various primary respondents that include key industry participants and subject-matter experts to obtain and verify critical qualitative and quantitative information as well as to assess future prospects.

  • Analysis data on key vendor’s revenues through secondary research
  • Analysis of vendors offering to determine the market segmentation
  • Estimation of overall market size of the global enterprise content management market through bottom-up procedure
  • Analyzing market trends in various regions and countries
  • After arriving at the overall market size, the total market was split into several segments and sub-segments, which were then verified through primary research by conducting extensive interviews with key people, such as CEOs, VPs, Directors, and Executives.
  • The data triangulation and market breakdown procedures were employed to complete the overall market engineering process and to arrive at the exact statistics for all segments and sub-segments.

The breakdown of profiles of primary is depicted in the below figure:

Enterprise Content Management Market

Stakeholders

  • Enterprise content management suite vendors
  • System integrators
  • IT developers
  • Third-party vendors
  • Cloud service providers
  • Network operators
  • Infrastructure providers
  • Government
  • Regulatory and compliance agencies

Scope of the Report

The research report segments the enterprise content management market to following submarkets:

By Solution:

  • Enterprise document management
  • Enterprise document imaging and capture
  • Enterprise content workflow management
  • Enterprise records management
  • Enterprise web content management
  • Enterprise document collaboration
  • Digital asset management
  • Advanced case management
  • Mobile content management
  • Document output management
  • Enterprise digital rights management
  • E-discovery
  • Others

By Deployment type:

  • On-premise
  • Hosted

By End user:

  • SMB’s
  • Enterprises

By Vertical:

  • Academia and Education
  • BFSI
  • Consumer Goods and Retail
  • Energy and Power
  • Government and Defense
  • Life Science and Healthcare
  • Manufacturing
  • IT and Telecom
  • Transportation and Logistics
  • Others

By Region:

  • North America
  • Europe
  • Asia-Pacific
  • Middle East and Africa
  • Latin America

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

Geographic Analysis

  • Further breakdown of the North America enterprise content management market
  • Further breakdown of the Europe enterprise content management market
  • Further breakdown of the APAC enterprise content management market
  • Further breakdown of the MEA enterprise content management market
  • Further breakdown of the Latin America enterprise content management market

Company Information

  • Detailed analysis and profiling of additional market players

Table of Contents

1 Introduction (Page No. - 15)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered for the Study
    1.4 Limitations
    1.5 Currency
    1.6 Stakeholders

2 Research Methodology (Page No. - 18)
    2.1 Research Data
           2.1.1 Secondary Data
                    2.1.1.1 Key Data From Secondary Sources
           2.1.2 Primary Data
                    2.1.2.1 Key Data From Primary Sources
                    2.1.2.2 Key Industry Insights
                    2.1.2.3 Breakdown of Primary Interviews: By Company Type, Designation, and Region
    2.2 Market Size Estimation
           2.2.1 Bottom-Up Approach
           2.2.2 Top-Down Approach
    2.3 Market Breakdown and Data Triangulation
    2.4 Research Assumptions

3 Executive Summary (Page No. - 26)

4 Premium Insights (Page No. - 30)
    4.1 Attractive Market Opportunities in the Market
    4.2 Enterprise Content Management Market
    4.3 Market Potential
    4.4 Enterprise Content Management Regional Market
    4.5 Market: Industry Verticals Growth Matrix
    4.6 Lifecycle Analysis, By Region, 2015

5 Market Overview (Page No. - 35)
    5.1 Introduction
    5.2 Market Segmentation
           5.2.1 By Solution
           5.2.2 By Deployment Type
           5.2.3 By User Type
           5.2.4 By Vertical
           5.2.5 By Region
    5.3 Market Dynamics
           5.3.1 Drivers
                    5.3.1.1 Growth of Digital Revolution and E-Commerce
                    5.3.1.2 Need for Content Consistency
                    5.3.1.3 Increase in Regulatory Compliance and Regulations
                    5.3.1.4 Increased Traction for Risk Mitigation in Content Management
           5.3.2 Restraint
                    5.3.2.1 Existence of Functional Content Data Silos
           5.3.3 Opportunities
                    5.3.3.1 Deployment of Content Maturity Model
                    5.3.3.2 End-To-End Cross-Platform Solutions
           5.3.4 Challenges
                    5.3.4.1 Security Issues Associated With Cloud and Mobile Technologies
                    5.3.4.2 Inconsistent Business Semantics
                    5.3.4.3 Aligning Enterprise Content Management Strategy With Organizational Strategic Initiatives

6 Industry Trends (Page No. - 44)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Porter’s Five Forces Analysis
           6.3.1 Threat of New Entrants
           6.3.2 Threat of Substitutes
           6.3.3 Bargaining Power of Suppliers
           6.3.4 Bargaining Power of Buyers
           6.3.5 Intensity of Competitive Rivalry

7 Enterprise Content Management Market Analysis, By Solution (Page No. - 48)
    7.1 Introduction
    7.2 Enterprise Document Management
    7.3 Enterprise Document Imaging and Capture
    7.4 Enterprise Content Workflow Management
    7.5 Enterprise Records Management
    7.6 Enterprise Web Content Management
    7.7 Enterprise Document Collaboration
    7.8 Digital Asset Management
    7.9 Advanced Case Management
    7.10 Mobile Content Management
    7.11 Document Output Management
    7.12 Enterprise Digital Rights Management
    7.13 E-Discovery
    7.14 Others

8 Enterprise Content Management Market Analysis, By Deployment Type (Page No. - 68)
    8.1 Introduction
    8.2 Hosted
    8.3 On-Premises

9 Enterprise Content Management Market Analysis, By User Type (Page No. - 72)
    9.1 Introduction
    9.2 SMBs
    9.3 Enterprises

10 Enterprise Content Management Market Analysis, By Vertical (Page No. - 76)
     10.1 Introduction
     10.2 Academia and Education
     10.3 Government and Defense
     10.4 Banking, Financial Services and Insurance
     10.5 Consumer Goods and Retail
     10.6 Life Sciences and Healthcare
     10.7 IT and Telecom
     10.8 Manufacturing
     10.9 Energy and Power
     10.10 Transportation and Logistics
     10.11 Others

11 Geographic Analysis (Page No. - 86)
     11.1 Introduction
     11.2 North America
     11.3 Europe
     11.4 Asia-Pacific
     11.5 Middle East and Africa
     11.6 Latin America

12 Competitive Landscape (Page No. - 97)
     12.1 Overview
     12.2 Competitive Situation and Trends
             12.2.1 New Product Developments
             12.2.2 Partnerships, Agreements, and Collaborations
             12.2.3 Mergers and Acquisitions
             12.2.4 New Contracts

13 Company Profiles (Page No. - 103)
(Overview, Products & Services, Strategies & Insights, Developments and Mnm View)*
     13.1 Introduction
     13.2 EMC Corporation
     13.3 IBM Corporation
     13.4 Microsoft Corporation
     13.5 Opentext Corporation
     13.6 Oracle Corporation
     13.7 Alfresco Software
     13.8 Hp Autonomy
     13.9 Hyland Software
     13.10 Lexmark International Inc
     13.11 Xerox Corporation

*Details on Overview, Products & Services, Strategies & Insights, Developments and Mnm View Might Not Be Captured in Case of Unlisted Companies.

14 Appendix (Page No. - 134)
     14.1 Industry Excerpts
     14.2 Other Developments
             14.2.1 New Product Developments
             14.2.2 Partnerships, Agreements and Collaborations
             14.2.3 Mergers and Acquisitions
             14.2.4 New Contracts
     14.3 Discussion Guide
     14.4 Introducing Rt: Real-Time Market Intelligence
     14.5 Available Customizations
     14.6 Related Reports


List of Tables (75 Tables)

Table 1 Enterprise Content Management Market Size and Growth Rate, 2013–2020 (USD Million, Y-O-Y %)
Table 2 Market: Analysis of Drivers
Table 3 Market: Analysis of Restraint
Table 4 Market: Analysis of Opportunities
Table 5 Market: Analysis of Challenges
Table 6 Market Size, By Solution, 2013–2020 (USD Million)
Table 7 Enterprise Document Management: Enterprise Content Management Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 8 Enterprise Document Management: Enterprise Content Management, Market Size, By User Type, 2013–2020 (USD Million)
Table 9 Enterprise Document Management: Market Size, By Region, 2013–2020 (USD Million)
Table 10 Enterprise Document Imaging and Capture: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 11 Enterprise Document Imaging and Capture: Market Size, By User Type, 2013–2020 (USD Million)
Table 12 Enterprise Document Imaging and Capture: Market Size, By Region, 2013–2020 (USD Million)
Table 13 Enterprise Content Workflow Management: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 14 Enterprise Content Workflow Management: Market Size, By User Type, 2013–2020 (USD Million)
Table 15 Enterprise Content Workflow Management: Market Size, By Region, 2013–2020 (USD Million)
Table 16 Enterprise Records Management: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 17 Enterprise Records Management: Market Size, By User Type, 2013–2020 (USD Million)
Table 18 Enterprise Records Management: Market Size, By Region, 2013–2020 (USD Million)
Table 19 Web Content Management: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 20 Web Content Management: Market Size, By User Type, 2013–2020 (USD Million)
Table 21 Web Content Management: Market Size, By Region, 2013–2020 (USD Million)
Table 22 Enterprise Document Collaboration: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 23 Enterprise Document Collaboration: Market Size, By User Type, 2013–2020 (USD Million)
Table 24 Enterprise Document Collaboration: Market Size, By Region, 2013–2020 (USD Million)
Table 25 Digital Asset Management: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 26 Digital Asset Management: Market Size, By User Type, 2013–2020 (USD Million)
Table 27 Digital Asset Management: Market Size, By Region, 2013–2020 (USD Million)
Table 28 Advanced Case Management: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 29 Advanced Case Management: Market Size, By User Type, 2013–2020 (USD Million)
Table 30 Advanced Case Management: Market Size, By Region, 2013–2020 (USD Million)
Table 31 Mobile Content Management: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 32 Mobile Content Management: Market Size, By User Type, 2013–2020 (USD Million)
Table 33 Mobile Content Management: Market Size, By Region, 2013–2020 (USD Million)
Table 34 Document Output Management: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 35 Document Output Management: Market Size, By User Type, 2013–2020 (USD Million)
Table 36 Document Output Management: Market Size, By Region, 2013–2020 (USD Million)
Table 37 Enterprise Digital Rights Management: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 38 Enterprise Digital Rights Management: Market Size, By User Type, 2013–2020 (USD Million)
Table 39 Enterprise Digital Rights Management: Market Size, By Region, 2013–2020 (USD Million)
Table 40 E-Discovery: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 41 E-Discovery: Enterprise Content Management Market Size, By User Type, 2013–2020 (USD Million)
Table 42 E-Discovery: Market Size, By Region, 2013–2020 (USD Million)
Table 43 Others: Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 44 Others: Market Size, By User Type, 2013–2020 (USD Million)
Table 45 Others: Market Size, By Region, 2013–2020 (USD Million)
Table 46 Enterprise Content Management Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 47 Hosted: Market Size, By Region, 2013–2020 (USD Million)
Table 48 On-Premises: Market Size, By Region, 2013–2020 (USD Million)
Table 49 Market Size, By User Type, 2013–2020 (USD Million)
Table 50 SMB: Market Size, By Region, 2013–2020 (USD Million)
Table 51 Enterprises: Market Size, By Region, 2013–2020 (USD Million)
Table 52 Enterprise Content Management Market Size, By Vertical, 2013–2020 (USD Million)
Table 53 Academia and Education: Market Size, By Region, 2013–2020 (USD Million)
Table 54 Government and Defense: Market Size, By Region, 2013–2020 (USD Million)
Table 55 BFSI: Market Size, By Region, 2013–2020 (USD Million)
Table 56 Consumer Goods and Retail: Market Size, By Region, 2013–2020 (USD Million)
Table 57 Life Science and Healthcare: Market Size, By Region, 2013–2020 (USD Million)
Table 58 IT and Telecom: Market Size, By Region, 2013–2020 (USD Million)
Table 59 Manufacturing: Market Size, By Region, 2013–2020 (USD Million)
Table 60 Energy and Power: Market Size, By Region, 2013–2020 (USD Million)
Table 61 Transportation and Logistics: Market Size, By Region, 2013–2020 (USD Million)
Table 62 Others: Market Size, By Region, 2013–2020 (USD Million)
Table 63 Enterprise Content Management Market Size, By Region, 2013–2020 (USD Million)
Table 64 North America: Market Size, By Vertical, 2013–2020 (USD Million)
Table 65 Europe: Market Size, By Vertical, 2013–2020 (USD Million)
Table 66 Asia-Pacific: Market Size, By Vertical, 2013–2020 (USD Million)
Table 67 Middle East and Africa: Market Size, By Vertical, 2013–2020 (USD Million)
Table 68 Latin America: Enterprise Content Management Market Size, By Vertical, 2013–2020 (USD Million)
Table 69 New Product Developments, 2013–2015
Table 70 Agreements, Partnerships, and Collaborations, 2013–2015
Table 71 Mergers and Acquisitions, 2013–2015
Table 72 New Contracts, 2013–2015
Table 73 Agreements, Partnerships, and Collaborations, 2013–2015
Table 74 Mergers and Acquisitions, 2013–2015
Table 75 New Contracts, 2013–2015


List of Figures (45 Figures)

Figure 1 Research Design
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Data Triangulation: Enterprise Content Management
Figure 5 Enterprise Content Management Market Size, User Type Snapshot (2015–2020): SMB Market is Expected to Triple By 2020
Figure 6 Market Share: North America is Expected to Hold the Largest Market Share in 2015
Figure 7 Increasing Demand Among Organizations for Content Management Solutions
Figure 8 Asia-Pacific is Expected to Exhibit the Highest Growth Rate in the Enterprise Content Management Market (2015)
Figure 9 Asia-Pacific and Latin America are Expected to Have the Highest Market Growth Potential in the Forecast Period
Figure 10 Asia-Pacific is Expected to Grow With Higher CAGR Than MEA and Latin America
Figure 11 Enterprise Content Management Growth Matrix, By Verticals
Figure 12 Regional Lifecycle: Asia Pacific is in the Growth Phase in 2015
Figure 13 Market Segmentation: By Solution
Figure 14 Market Segmentation: By Deployment Type
Figure 15 Market Segmentation: By User Type
Figure 16 Market Segmentation: By Vertical
Figure 17 Market Segmentation: By Region
Figure 18 Enterprise Content Management: Drivers, Restraint, Opportunities, and Challenges
Figure 19 Value Chain Analysis
Figure 20 Porter’s Five Forces Analysis: Enterprise Content Management Market
Figure 21 E-Discovery is Expected to Lead the Enterprise Content Management Solution Market Throughout the Forecast Period
Figure 22 Hosted Deployment Type Market Size is Expected to Double By 2020
Figure 23 SMB Will Exhibit Higher Growth Rate in the Market During the Forecast Period
Figure 24 BFSI Vertical is Expected to Have the Largest Market Size in the Market By the Year 2020
Figure 25 North America Will Continue to Have the Largest Market Size in the Enterprise Content Management Market Throughout the Forecast Period 2015–2020
Figure 26 Geographic Snapshot: Asia-Pacific is Emerging as A New Hotspot in the Market
Figure 27 Asia-Pacific is the Fastest Growing Market in the Enterprise Content Management Market
Figure 28 North America Market Snapshot: Increased Traction Among Verticals Will Drive the Market
Figure 29 Asia-Pacific Market Snapshot: Increased Traction Among Growing Economies Will Drive the Market
Figure 30 Companies Adopted Agreements, Acquisitions, New Product Developments, and New Contracts as the Key Growth Strategies Over the Last 3 Years
Figure 31 Market Evaluation Framework
Figure 32 Battle for Market Share: Partnerships, Agreements, and Collaborations Was the Key Strategy Adopted By Players During the Last 3 Years
Figure 33 Geographic Revenue Mix of Top Five Players
Figure 34 EMC Corporation: Company Snapshot
Figure 35 EMC Corporation: SWOT Analysis
Figure 36 IBM Corporation: Company Snapshot
Figure 37 IBM Corporation: SWOT Analysis
Figure 38 Microsoft Corporation: Company Snapshot
Figure 39 Microsoft Corporation: SWOT Analysis
Figure 40 Opentext Corporation: Company Snapshot
Figure 41 Opentext Corporation: SWOT Analysis
Figure 42 Oracle Corporation: Company Snapshot
Figure 43 Hewlett-Packard: Company Snapshot
Figure 44 Lexmark International Inc: Company Snapshot
Figure 45 Xerox Corporation: Company Snapshot

The enterprise content management solutions are gaining traction due to the increased need for effectively managing the content generated in organizations on a daily basis. The growth of e-commerce and the boom in the usage of social media have increased the awareness of management of content across heterogeneous platforms. The content generated in inter- and intra-organizations has increased; therefore, there is a growing need to manage this rich content efficiently to minimize the overhead cost associated with it. Enterprise content management can be defined as a process of accurately defining, sourcing, integrating, storing, and effectively retrieving and reconciling massive amounts of enterprise documents and making the right document available at the right time. Moreover, the majority of organizations’ time is taken up in the search, transformation, processing, and extraction of the suitable content to construct the necessary business models and implement them strategically to improve decision making.

The enterprise content management solutions also help in sourcing content from different data sources and structuring them by applying dynamic content management techniques. These solutions can also incorporate an organization’s existing templates for content management, cross-platform content integration, formats, policies, or standards, improving content integrity and enforcing the best content governance practices. By automating content management and facilitating exchanges among cross-platform technological systems, the management of the information lifecycle can be simplified and greater visibility and control mechanism can be introduced in the enterprise content management process.

North America is expected to hold the largest market share, followed by Europe, during the forecast period. Enterprise content management solutions are gaining traction due to increased awareness regarding growth of digital revolution and e-commerce, increased need of content consistency, enforcement of content governance solutions to support strategic initiatives of businesses. Emerging countries such as Brazil, Russia, China, India, and South Africa (BRICS) are also expecting a growth in the implementation of enterprise content management solutions.

The enterprise content management market has been segmented by type of solution: enterprise document management, enterprise document imaging and capture, enterprise content workflow management, enterprise records management, enterprise web content management, enterprise document collaboration, digital asset management, advanced case management, mobile content management, document output management, enterprise digital rights management, e-discovery, and others; by type of deployment: on-premises and hosted; by user type: Small and Medium Businesses (SMBs) and enterprises; by type of vertical: academia and education, Banking, Financial Services, and Insurance (BFSI), consumer goods and retail, energy and power, government and defense, life science and healthcare, manufacturing, IT and telecom, transportation and logistics, and others; and by region: North America, Asia-Pacific (APAC), Europe, the Middle East and Africa (MEA), and Latin America. The report also provides insights into the opportunity analysis of specific verticals and business case analysis and roadmaps for the enterprise content management market.

The enterprise content management market size is expected to grow from USD 24.62 Billion in 2015 to USD 59.87 Billion in 2020, at an estimated Compound Annual Growth Rate (CAGR) of 19.5%.

Available Customizations Title

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Enterprise Content Management (ECM)

Solution Provided:

Worldwide IT spending, annual average IT spending, and % IT spending across verticals in ECM sub-segmen....

Worldwide IT spending, annual average IT spending, and % IT spending across verticals in ECM sub-segments for SMB/LE country level markets

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