HOME Top Market Reports Web Real-Time Communication Market by Product Type, by Vertical (IT & Telecom, Media & Entertainment, BFSI, Retail and Consumer Goods, Public Sector & Education, Healthcare, Transportation & Logistics, Others), and by Region - Global Forecast to 2020

Web Real-Time Communication Market by Product Type, by Vertical (IT & Telecom, Media & Entertainment, BFSI, Retail and Consumer Goods, Public Sector & Education, Healthcare, Transportation & Logistics, Others), and by Region - Global Forecast to 2020

By: marketsandmarkets.com
Publishing Date: March 2016
Report Code: TC 4184

 

  Speak to Analyst Enquiry Before Buying  
purchase report
download pdf  request for customisation


The global web real-time communication market is projected to grow from USD 569.2 Million in 2015 to USD 4.45 Billion by 2020, at a CAGR of 50.9% from 2015 to 2020. Factors such as webification of communication and demand for increased security and robustness are expected to drive the market. The report aims at estimating the market size and future growth potential of the market across different segments based on product type, vertical, and region. In this report, 2014 is considered as base year, and 2015-2020 as the forecast period.

Prominent players in the web real-time communication market, include Avaya, Polycom, Oracle, TokBox, Genband, and Cisco. These companies are focusing on the development of new communication solutions and applications to satisfy customer demands. This strategy has enabled these companies to develop innovative technologies for attracting new customers as well as retaining the existing customers.

Both top-down and bottom-up approaches were used to estimate and validate the market size. Information about market analysis has been triangulated from primary sources, secondary sources, and MnM market expertise. The process of research on the global web real-time communication market started with the collection of secondary data related to key vendors and other related markets. The product portfolio of different vendors has been considered to determine the market segmentation. The geographical presence of top players in various regions has also been traced to understand the geographical market segmentation. To derive the global market numbers, the bottom-up approach has been employed, whereas, the top-down approach has been utilized to verify and validate the global market size.

Primary interviews were conducted with market experts, including CEOs, VPs, directors, and executives of top market players. Primary research helped to understand the current market dynamics and strategies governing the decision-making process in the top five companies leading this market. To complete the overall market engineering process and arrive at the exact statistics for all segments and subsegments, data triangulation and breakdown procedure were applied. The breakdown of profiles of primaries conducted for research is depicted in the figure below:

Web Real-Time Communication Market

To know about the assumptions considered for the study, download the pdf brochure

The web real-time communication ecosystem comprises, browsers, API developers, and mobile & web application/services providers. Avaya Inc., Cisco Systems, Inc., Polycom, Oracle Corporation, TokBox Inc., AT&T Inc., Genband, Plivo, Twilio, and Quobis are some of the key players operating in the web real-time communication market.

Target Audience

  • Investors and Venture Capitalists
  • WebRTC Solution Providers
  • WebRTC API Developers
  • World Wide Web Consortium
  • Internet Engineering Task Force
  • Cloud Solution Providers
  • Telecom API Providers
  • Service Professionals
  • Market Research and Consulting Firms
  • Government Bodies

Scope of the Report

This research report categorizes the global market into the following segments and subsegments:

  • Market Size and Forecast, By Product Type
    • By Solution
      • Voice Calling & Conferencing
      • Messaging & File Sharing
      • Video Calling & Conferencing
      • Others
    • By Service
      • Implementation & Integration Services
      • Consulting Services
      • Others
  • Market Size and Forecast, By Vertical
    • IT & Telecom
    • Media & Entertainment
    • BFSI
    • Retail and Consumer Goods
    • Public Sector & Education
    • Healthcare
    • Transportation & Logistics
    • Others
  • Market Size and Forecast, By Region
    • North America
    • Europe
    • Asia-Pacific
    • Middle East & Africa
    • Latin America

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for this report:

Product Analysis

  • Product matrix, which gives a detailed comparison of product portfolio of each company

Geographic Analysis

  • Further breakdown of the North America Market
  • Further breakdown of the Europe Market
  • Further breakdown of the Asia-Pacific Market
  • Further breakdown of the Middle East & Africa Market
  • Further breakdown of the Latin America Market

Company Information

  • Detailed analysis and profiling of additional market players

Table of Contents

1 Introduction (Page No. - 15)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered for the Study
    1.4 Currency
    1.5 Stakeholders

2 Research Methodology (Page No. - 18)
    2.1 Research Data
           2.1.1 Secondary Data
                    2.1.1.1 Key Data From Secondary Sources
           2.1.2 Primary Data
                    2.1.2.1 Key Data Taken From Primary Sources
                    2.1.2.2 Key Industry Insights
                    2.1.2.3 Breakdown of Primary Interviews
    2.2 Market Size Estimation
           2.2.1 Bottom-Up Approach
           2.2.2 Top-Down Approach
    2.3 Market Breakdown and Data Triangulation
    2.4 Assumptions

3 Executive Summary (Page No. - 26)

4 Premium Insights (Page No. - 29)
    4.1 Attractive Opportunities in the Web Real-Time Communication Market
    4.2 Web Real-Time Communication Market, By Product Type
    4.3 Web Real-Time Communication Market, By Region and By Vertical
    4.4 Web Real-Time Communication Market Potential
    4.5 Web Real-Time Communication Regional Markets
    4.6 Web Real-Time Communication Lifecycle Analysis, By Region 2015

5 Market Overview (Page No. - 33)
    5.1 Introduction
    5.2 Market Evolution
    5.3 Market Segmentation
           5.3.1 By Product Type
           5.3.2 By Solution
           5.3.3 By Service
           5.3.4 By Vertical
           5.3.5 By Region
    5.4 Market Dynamics
           5.4.1 Drivers
                    5.4.1.1 Webification of Communication
                    5.4.1.2 Secure & Robust Communication Systems
                    5.4.1.3 Increasing Demand of Webrtc Solutions From Smbs
           5.4.2 Restraints
                    5.4.2.1 Webrtc Standards are Still in the Developmental Phase
                    5.4.2.2 Lack of Awareness
                    5.4.2.3 Lack of Universal Support
           5.4.3 Opportunities
                    5.4.3.1 Emergence of Byod and Enterprise Mobility
                    5.4.3.2 Untapped Or Less Explored Markets
                    5.4.3.3 Understanding the Webrtc Needs of Organizations
           5.4.4 Challenges
                    5.4.4.1 Interoperability Across Varied Browsers
                    5.4.4.2 Technology Realization

6 Industry Trends (Page No. - 40)
    6.1 Introduction
    6.2 Value Chain
    6.3 Porter’s Five Forces Analysis
           6.3.1 Threat of New Entrants
           6.3.2 Threat of Substitutes
           6.3.3 Bargaining Power of Suppliers
           6.3.4 Bargaining Power of Buyers
           6.3.5 Intensity of Competitive Rivalry
    6.4 Strategic Benchmarking
           6.4.1 Product Enhancement and Expansion
           6.4.2 Partnerships, Agreements, Joint Ventures, Acquisitions, and Collaborations

7 Web Real-Time Communication Market, By Product Type (Page No. - 46)
    7.1 Introduction
    7.2 Solution
    7.3 Voice Calling & Conferencing
    7.4 Messaging & File Sharing
    7.5 Video Calling & Conferencing
    7.6 Others
    7.7 Service
    7.8 Implementation & Integration Services
    7.9 Consulting Services
    7.10 Other Services

8 Web Real-Time Communication Market, By Vertical (Page No. - 56)
    8.1 Introduction
    8.2 IT & Telecom
    8.3 Media & Entertainment
    8.4 BFSI
    8.5 Retail and Consumer Goods
    8.6 Public Sector & Education
    8.7 Healthcare
    8.8 Transportation & Logistics
    8.9 Others

9 Geographic Analysis (Page No. - 64)
    9.1 Introduction
    9.2 North America
    9.3 Europe
    9.4 Asia-Pacific
    9.5 Latin America
    9.6 Middle East & Africa

10 Competitive Landscape (Page No. - 103)
     10.1 Overview
     10.2 Competitive Situation and Trends
     10.3 Mergers & Acquisitions
     10.4 Partnerships, Agreements, Joint Ventures, and Collaborations
     10.5 New Product Launches
     10.6 Expansions

11 Company Profiles (Page No. - 109)
(Company at A Glance, Recent Financials, Products & Services, Strategies & Insights, & Recent Developments)*
     11.1 Introduction
     11.2 Avaya Inc.
     11.3 Cisco Systems, Inc.
     11.4 Polycom
     11.5 Oracle Corporation
     11.6 Tokbox Inc.
     11.7 AT&T Inc.
     11.8 Genband
     11.9 Plivo
     11.10 Twilio
     11.11 Quobis
     11.12 Apidaze

*Details on Company at A Glance, Recent Financials, Products & Services, Strategies & Insights, & Recent Developments Might Not Be Captured in Case of Unlisted Companies.

12 Key Innovators (Page No. - 136)
     12.1 Google Inc.
             12.1.1 Business Overview
             12.1.2 Push for Webrtc
     12.2 Huawei Technologies Co. Ltd.
             12.2.1 Business Overview
             12.2.2 Push for Webrtc
     12.3 Temasys
             12.3.1 Business Overview
             12.3.2 Push for Webrtc
     12.4 Peer5, Inc. 

             12.4.1 Business Overview
             12.4.2 Push for Webrtc
     12.5 Vidyo, Inc. 

             12.5.1 Business Overview
             12.5.2 Push for Webrtc

13 Appendix (Page No. - 139)
     13.1 More Developments
             13.1.1 New Product Launches
             13.1.2 Mergers & Acquisitions
     13.2 Insights of Industry Experts
     13.3 Discussion Guide
     13.4 Knowledge Store: Marketsandmarkets’ Subscription Portal
     13.5 Available Customizations
     13.6 Related Reports


List of Tables (84 Tables)

Table 1 Global Web Real-Time Communication Market Size and Growth Rate, 2013-2020 (USD Million, Y-O-Y %)
Table 2 Web Real-Time Communication Market Size, By Product Type, 2013-2020 (USD Million)
Table 3 Solution: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 4 Web Real-Time Communication Market Size, By Solution, 2013-2020 (USD Million)
Table 5 Voice Calling & Conferencing: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 6 Messaging & File Sharing: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 7 Video Calling & Conferencing: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 8 Others: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 9 Service: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 10 Web Real-Time Communication Market Size, By Service, 2013-2020 (USD Million)
Table 11 Implementation & Integration Services: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 12 Consulting Services: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 13 Other Services: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 14 Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 15 IT & Telecom: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 16 Media & Entertainment: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 17 BFSI: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 18 Retail and Consumer Goods: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 19 Public Sector & Education: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 20 Healthcare: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 21 Transportation & Logistics: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 22 Others: Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 23 Web Real-Time Communication Market Size, By Region, 2013-2020 (USD Million)
Table 24 North America: Web Real-Time Communication Market Size, By Vertical, 2013–2020 (USD Million)
Table 25 North America: Web Real-Time Communication Market Size, By Product Type, 2013–2020 (USD Million)
Table 26 North America: Web Real-Time Communication Market Size, By Solution, 2013–2020 (USD Million)
Table 27 Messaging & File Sharing: North America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 28 Voice Calling & Conferencing: North America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 29 Video Calling & Conferencing: North America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 30 Other Solutions: North America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 31 North America: Web Real-Time Communication Market Size, By Service, 2013–2020 (USD Million)
Table 32 Implementation & Integration Services: North America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 33 Consulting Services: North America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 34 Other Services: North America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 35 Europe: Web Real-Time Communication Market Size, By Vertical, 2013–2020 (USD Million)
Table 36 Europe: Web Real-Time Communication Market Size, By Product Type, 2013–2020 (USD Million)
Table 37 Europe: Web Real-Time Communication Market Size, By Solution, 2013–2020 (USD Million)
Table 38 Messaging & File Sharing Solutions: Europe Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 39 Voice Calling & Conferencing: Europe Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 40 Video Calling & Conferencing: Europe Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 41 Other Solutions: Europe Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 42 Europe: Web Real-Time Communication Market Size, By Service, 2013–2020 (USD Million)
Table 43 Implementation & Integration Services: Europe Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 44 Consulting Services: Europe Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 45 Others Services: Europe Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 46 Asia-Pacific: Web Real-Time Communication Market Size, By Vertical, 2013–2020 (USD Million)
Table 47 Asia-Pacific: Web Real-Time Communication Market Size, By Product Type, 2013–2020 (USD Million)
Table 48 Asia-Pacific: Web Real-Time Communication Market Size, By Solution, 2013–2020 (USD Million)
Table 49 Messaging & File Sharing: Asia-Pacific Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 50 Voice Calling & Conferencing: Asia-Pacific Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 51 Video Calling & Conferencing: Asia-Pacific Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 52 Other Solutions: Asia-Pacific Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 53 Asia-Pacific: Web Real-Time Communication Market Size, By Service, 2013–2020 (USD Million)
Table 54 Implementation & Integration Services: Asia-Pacific Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 55 Consulting Services: Asia-Pacific Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 56 Others Services: Asia-Pacific Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 57 Latin America: Web Real-Time Communication Market Size, By Vertical, 2013–2020 (USD Million)
Table 58 Latin America: Web Real-Time Communication Market Size, By Product Type, 2013–2020 (USD Million)
Table 59 Latin America: Web Real-Time Communication Market Size, By Solution, 2013–2020 (USD Million)
Table 60 Messaging & File Sharing: Latin America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 61 Voice Calling & Conferencing: Latin America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 62 Video Calling & Conferencing: Latin America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 63 Other Solutions: Latin America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 64 Latin America: Web Real-Time Communication Market Size, By Service, 2013–2020 (USD Million)
Table 65 Implementation & Integration Services: Latin America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 66 Consulting Services: Latin America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 67 Others Services: Latin America Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 68 Middle East & Africa: Web Real-Time Communication Market Size, By Vertical, 2013–2020 (USD Million)
Table 69 Middle East & Africa: Web Real-Time Communication Market Size, By Product Type, 2013–2020 (USD Million)
Table 70 Middle East & Africa: Web Real-Time Communication Market Size, By Solution, 2013–2020 (USD Million)
Table 71 Messaging & File Sharing: Middle East & Africa Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 72 Voice Calling & Conferencing: Middle East & Africa Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 73 Video Calling & Conferencing: Middle East & Africa Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 74 Other Solutions: Middle East & Africa Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 75 Middle East & Africa: Web Real-Time Communication Market Size, By Service, 2013–2020 (USD Million)
Table 76 Implementation & Integration Services: Middle East & Africa Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 77 Consulting Services: Middle East & Africa Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 78 Other Services: Middle East & Africa Web Real-Time Communication Market Size, By Vertical, 2013-2020 (USD Million)
Table 79 Mergers & Acquisitions, 2012–2015
Table 80 Partnerships, Agreements, Joint Ventures, and Collaborations, 2014–2015
Table 81 New Product Launches, 2014–2015
Table 82 Expansions, 2014-2015
Table 83 New Product Launches, 2013-2014
Table 84 Mergers & Acquisitions, 2011-2012


List of Figures (50 Figures)

Figure 1 Global Web Real-Time Communication Market
Figure 2 Research Design
Figure 3 Breakdown of the Primary Interviews
Figure 4 Market Size Estimation Methodology: Bottom-Up Approach
Figure 5 Market Size Estimation Methodology: Top-Down Approach
Figure 6 Data Triangulation
Figure 7 Web Real-Time Communication Market Size, By Product Type
Figure 8 Web Real-Time Communication Market Size, By Vertical
Figure 9 Global Web Real-Time Communication Market Share (2015): North America is Expected to Account for the Largest Market Share
Figure 10 Webification of Communication and Consumerization of Technology Will Impact the Future of the Web Real-Time Communication
Figure 11 The Solution Segment is Gaining the Highest Traction in Terms of Market Size
Figure 12 North America Accounted for the Maximum Share in the Web Real-Time Communication Market in 2015
Figure 13 The Asia-Pacific Region is Expected to Witness the Highest Growth Potential During the Forecast Period
Figure 14 The Asia-Pacific Web Real-Time Communication Market is Projected to Grow at the Highest CAGR During the Forecast Period
Figure 15 Asia-Pacific and Europe Areexpected to Be in the High Growth Phase in 2015
Figure 16 Requirement of Network Independence is the Major Factor Driving the Demand of Web Real-Time Communication
Figure 17 Web Real-Time Communication Market Segmentation: By Product Type
Figure 18 Web Real-Time Communication Market: By Solution
Figure 19 Web Real-Time Communication Market: By Service
Figure 20 Web Real-Time Communication Market Segmentation: By Vertical
Figure 21 Web Real-Time Communication Market Segmentation: By Region
Figure 22 Global Web Real-Time Communication Market: Drivers, Restraints, Opportunities, and Challenges
Figure 23 Web Real-Time Communication Market Value Chain
Figure 24 Porter’s Five Forces Analysis
Figure 25 Strategic Benchmarking: Avaya, Polycom, Oracle Corporation, and Tokbox are Focusing on Achieving Organic Growth Through New Product Launches
Figure 26 Strategic Benchmarking: Avaya, Polycom, Oracle, Tokbox, and Cisco Adopted Inorganic Strategies to Grow in the Web Real-Time Communication Market
Figure 27 The Solution Segment Would Exhibit the Highest Growth Rate in the Web Real-Time Communication Market During the Forecast Period
Figure 28 The Solution Segment in the Asia-Pacific Region is Projected to Grow at the Highest CAGR During the Forecast Period
Figure 29 The Video Calling & Conferencing Segment is Projected to Grow at the Highest CAGR During the Forecast Period
Figure 30 The Service Segment in the Asia-Pacific Region is Projected to Grow at the Highest CAGR During the Forecast Period
Figure 31 The Consulting Services Segment Would Exhibit the Highest Growth Rate in the Web Real-Time Communication Market During the Forecast Period
Figure 32 The Healthcare Segment is Projected to Grow at the Highest CAGR During the Forecast Period
Figure 33 The Web Real-Time Communication Market in the Asia-Pacific Region is Projected to Grow at the Highest CAGR During the Forecast Period
Figure 34 Geographic Snapshot (2015-2020): Asia-Pacific is an Attractive Destination for the Overall Web Real-Time Communication Market
Figure 35 North America Market Snapshot
Figure 36 Europe Market Snapshot
Figure 37 Asia-Pacific Market Snapshot
Figure 38 Latin America Market Snapshot
Figure 39 Middle East & Africa Market Snapshot
Figure 40 Companies Adopted New Product Launches as the Key Growth Strategy to Expand Their Presence in the Market
Figure 41 Market Evaluation Framework
Figure 42 Battle for Market Share: New Product Launches has Been the Key Growth Strategy Adopted By Market Players
Figure 43 Geographic Revenue Mix of Top 5 Market Players
Figure 44 Avaya Inc.: Company Snapshot
Figure 45 Cisco Systems, Inc.: Company Snapshot
Figure 46 Polycom: Company Snapshot
Figure 47 Oracle Corporation: Company Snapshot
Figure 48 AT&T Inc.: Company Snapshot
Figure 49 Marketsandmarkets Knowledge Store Snapshot
Figure 50 Marketsandmarkets Knowledge Store: Information & Communications Technology Industry Snapshot

The global web real-time communication market is expected to grow from USD 569.2 Million in 2015 to USD 4.45 Billion by 2020, at a CAGR of 50.9% during the forecast period. The growing popularity of WebRTC is attributed to the changing communication mechanism for all businesses. WebRTC plays an indispensable role in webification of communication by providing tools and applications, which facilitate direct communication with browsers. It provides secure communication at cost-effective rates, and further accelerates deployment and development of applications. All these factors are equally responsible for the increasing adoption of WebRTC solutions across SMBs and large enterprises.

Currently, the IT & telecom sector is dominating the market and this trend is expected to continue during the forecast period. The increasing demand of real-time communication in the IT & telecom sector for leveraging mobility has further enhanced the adoption of WebRTC solutions in this sector. In addition to this, there is a rising demand of WebRTC solutions that supports digital healthcare across the North American and European regions. Moreover, the transportation & logistics and public sector & education segments are expected to grow at high CAGRs during the forecast period, owing to the increasing deployment of web-based, real-time communication solutions.

On the basis of product type, the web real-time communication market is segmented into solution and service. The WebRTC solution segment is further categorized into video calling & conferencing, voice calling & conferencing, messaging & file sharing, and others. Among them, the video calling & conferencing segment is projected to grow at the highest CAGR during the forecast period. On the basis of service, the WebRTC market is segmented into consulting services, implementation & integration services, and others.

Web Real-Time Communication Market

North America accounted for the maximum share of the web real-time communication market, due to implementation of WebRTC solutions across varied industries in this region. However, major growth is witnessed in the Asia-Pacific region, which is mainly attributed to the increasing adoption of WebRTC solutions across India, China, and South Korea, as the rate of deployment of WebRTC solutions is these countries is comparatively high. This market in Latin America and MEA regions is growing at a comparatively slower rate, due to lack of commoditization of technologies. On the other hand, factors such as lack of awareness about WebRTC and lack of universal support are factors restraining the growth of the market.

New product launches and mergers & acquisitions are identified as key growth strategies adopted by leading players in this market. Key players such as TokBox, Oracle, and Polycom are focused on the development of new products or release of a new version of the existing products with improved features in order to sustain their position in the web real-time communication market. Furthermore, to enhance their product portfolios, companies are concentrating on the acquisition of popular brands in this market. Companies such as Cisco, Avaya, Genband, Twilio, and AT&T adopted the acquisition strategy to expand their geographic reach and diversify their business offerings.

To speak to our analyst for a discussion on the above findings, click Speak to Analyst

Custom Market Research Services

We will customize the research for you, in case the report listed above does not meet with your exact requirements. Our custom research will comprehensively cover the business information you require to help you arrive at strategic and profitable business decisions.

Please visit http://www.marketsandmarkets.com/knowledge-process-outsourcing-services.asp to specify your custom Research Requirement

Connect With Us

Follow us on LinkedIn  Follow us on Facebook   Follow us on Twitter 
Live Chat Support


US : 1-888-600-6441
UK : 44-800-368-9399

Search reports



Access reports on all high
growth Mobility and Telecom Markets on KnowledgeStore
Request Demo