Web Real-Time Communication Market

Web Real-Time Communication Market by Product Type (Solution (Voice Calling & Conferencing, Messaging & File Sharing, Video Calling & Conferencing, Others), Service (Implementation & Integration, Consulting, Others)), Vertical, and by Region - Global Forecast to 2022

Report Code: TC 4184 Jun, 2017, by marketsandmarkets.com

[134 Pages Report] The Web Real-Time Communication market is projected to grow from an estimated USD 1.04 Billion in 2017 to USD 6.49 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 44.2% during 2017–2022. The base year considered in the report is 2016.

Objectives of the Study:

  • To define, describe, and forecast the WebRTC market on the basis of five regions, namely, North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA), and Latin America
  • To provide detailed information regarding the major factors influencing the growth of the Web Real Time Communication Market (drivers, restraints, opportunities, and challenges)
  • To strategically analyze each subsegment with respect to individual growth trends, future prospects, and contribution to the total market
  • To analyze opportunities in the market for stakeholders by identifying high-growth segments of the WebRTC market
  • To strategically profile key players of the market and comprehensively analyze their core competencies
  • To track and analyze competitive developments, such as new product launches, mergers & acquisitions, partnerships, agreements, and collaborations in the global WebRTC market

The research methodology used to estimate and forecast the Web Real-Time Communication market begins with capturing data on key vendor revenues and the market size of the individual segments through secondary sources such as IEFT journal, Interactive Multimedia & Collaborative Communications Alliance (IMCCA), and The International Multimedia Telecommunications Consortium (IMTC). Vendor offerings are also taken into consideration to determine market segmentation. The bottom-up procedure was employed to arrive at the overall size of the global WebRTC market. After arriving at the overall Web Real Time Communication Market size, the total market was split into several segments and subsegments, which were then verified through primary research by conducting extensive interviews with key industry personnel, such as CEOs, VPs, directors, and executives. Data triangulation and market breakdown procedures were employed to complete the overall market engineering process and arrive at the exact statistics for all segments and subsegments. The breakdown of profiles of primary discussion participants is depicted in the below figure:

Web Real-Time Communication Market

To know about the assumptions considered for the study, download the pdf brochure

The WebRTC ecosystem includes technology vendors such as TokBox, Inc. (U.S.), Apidaze (France), AT&T (U.S.), Avaya, Inc. (U.S.), Cisco Systems, Inc. (U.S.), GENBAND Inc. (U.S.), Dialogic, Inc. (U.S.), Polycom, Inc. (U.S.), Oracle (U.S.), Twilio, Inc. (U.S.), Quobis (Spain), and Cafex Communications, Inc. (U.S.), among others, which provide various IT and non-IT components required in the Web Real Time Communication Market.

Key Target Audience

  • Enterprise software vendors
  • Service providers
  • Academic and research institutes
  • Government associations

Scope of the Report

The research report categorizes the WebRTC market to forecast the revenues and analyze the trends in each of the following subsegments:

By Product Type 

  • Solution
  • Services

By Solution

  • Video Calling & Conference
  • Voice Calling & Conference
  • Messaging & File Sharing
  • Others

By Service

  • Consulting Services
  • Implementation & Integration Services
  • Others

By Vertical

  • IT & Telecom
  • Media & Entertainment
  • BFSI
  • Retail & Consumer Goods
  • Public Sector & Education
  • Healthcare
  • Transportation & Logistics
  • Others

By Region

  • North America
  • Europe
  • Asia-Pacific (APAC)
  • Middle East and Africa (MEA)
  • Latin America

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific requirements. The following customization options are available for the report:

Regional Analysis

  • Further country level breakdown of the North American WebRTC market
  • Further country level breakdown of the European Web Real Time Communication Market
  • Further country level breakdown of the Asia-Pacific (APAC) market
  • Further country level breakdown of the Middle East and Africa (MEA) market
  • Further country level breakdown of the Latin American WebRTC market

Company Information

  • Detailed analysis and profiles of additional market players

The Web Real-Time Communication market is projected to grow from an estimated USD 1.04 Billion in 2017 to USD 6.49 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 44.2% during the period 2017–2022. The major drivers in the Web Real Time Communication Market include webification of communication, increasing demand for WebRTC solutions from SMBs, and demand for secure & robust communication.

The scope of this report covers the Web Real Time Communication Market by product type, vertical, and region. The services segment is expected to grow at the highest CAGR during the forecast period. Service providers help in implementing WebRTC solutions for the efficient operation and maintenance of any enterprise.

The video calling and conference solution is expected to grow at the highest CAGR during the forecast period. The video calling & conferencing solution helps develop overall business efficiency, delivering a unified and improved communications experience.

The healthcare segment is expected to grow at the highest CAGR during the forecast period. The landscape of the industry has changed over the past few years, majorly driven by changes in consumer/patient demands and digitalization. This brings in the need for channelized data insights, improved communication, improved data quality, and accurate clinical information consolidated through the deployment of WebRTC solutions.

The Web Real-Time Communication market in the Asia-Pacific is expected to grow at the highest CAGR and also hold the highest market share during the forecast period due to the high internet connectivity, mobile workforce expansion, and increasing adoption of mobile devices. Large enterprises as well as small & medium-sized businesses in the Asia-Pacific countries have begun to acknowledge the importance of WebRTC solutions, and are focusing on the deployment of dedicated WebRTC solutions to facilitate affordable real-time communication and to efficiently serve customer requirements.

Web Real-Time Communication Market

WebRTC standards are still in the development phase, which is the restraining factor that is expected to affect the growth of the Web Real-Time Communication Market. WebRTC solution vendors profiled in the report include TokBox, Inc. (U.S.), Apidaze (France), AT&T (U.S.), Avaya, Inc. (U.S.), Cisco Systems, Inc. (U.S.), GENBAND Inc. (U.S.), Dialogic, Inc. (U.S.), Polycom, Inc. (U.S.), Oracle (U.S.), Twilio, Inc. (U.S.), Quobis (Spain), and Cafex Communications, Inc. (U.S.).

To speak to our analyst for a discussion on the above findings, click Speak to Analyst

Table of Contents

1 Introduction (Page No. - 13)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Years Considered for the Study
    1.4 Currency
    1.5 Stakeholders

2 Research Methodology (Page No. - 16)
    2.1 Research Data
           2.1.1 Secondary Data
           2.1.2 Primary Data
                    2.1.2.1 Breakdown of Primaries
                    2.1.2.2 Key Industry Insights
    2.2 Market Size Estimation
    2.3 Research Assumptions & Limitations
           2.3.1 Limitations

3 Executive Summary (Page No. - 22)

4 Premium Insights (Page No. - 25)
    4.1 Attractive Market Opportunities in WebRTC Market
    4.2 WebRTC Market, By Vertical & Region
    4.3 WebRTC Market, By Region

5 Market Overview (Page No. - 29)
    5.2 Market Dynamics
           5.2.1 Drivers
                    5.2.1.1 Webification of Communications
                    5.2.1.2 Increasing Demand for WebRTC Solutions From SMBS
                    5.2.1.3 Demand for Secure & Robust Communication
           5.2.2 Restraints
                    5.2.2.1 WebRTC Standards Still in Developmental Phase
           5.2.3 Opportunities
                    5.2.3.1 Customized Solutions to Cater to Specific Needs of Organizations
                    5.2.3.2 WebRTC as A Tool to Bring Enterprise Mobility and Embrace Byod
           5.2.4 Challenges
                    5.2.4.1 Interoperability Issues Across Browsers
                    5.2.4.2 Difficulty in Technology Realization
    5.3 Value Chain Analysis

6 WebRTC Market, By Product Type (Page No. - 34)
    6.1 Introduction
    6.2 Solution
           6.2.1 Voice Calling & Conferencing
           6.2.2 Messaging & File Sharing
           6.2.3 Video Calling & Conferencing
           6.2.4 Others
    6.3 Service
           6.3.1 Implementation & Integration Services
           6.3.2 Consulting Services
           6.3.3 Other Services

7 WebRTC Market, By Vertical (Page No. - 43)
    7.1 Introduction
    7.2 IT & Telecom
    7.3 Media & Entertainment
    7.4 BFSI
    7.5 Retail & Consumer Goods
    7.6 Public Sector & Education
    7.7 Healthcare
    7.8 Transportation & Logistics
    7.9 Others

8 Geographic Analysis (Page No. - 51)
    8.1 Introduction
    8.2 North America
    8.3 Europe
    8.4 Asia-Pacific (APAC)
    8.5 Latin America
    8.6 Middle East & Africa (MEA)

9 Competitive Landscape (Page No. - 82)
    9.1 Introduction
           9.1.1 Vanguards
           9.1.2 Innovators
           9.1.3 Dynamic
           9.1.4 Emerging
    9.2 Competitive Benchmarking
           9.2.1 Product Offerings (For All 25 Players)
           9.2.2 Business Strategies (For All 25 Players)

10 Company Profiles (Page No. - 86)
(Business Overview, Product Offerings, Business Strategies, Recent Developments, Key Relationships)*
     10.1 AT&T Inc.
     10.2 Tokbox Inc.
     10.3 Apidaze
     10.4 Avaya, Inc.
     10.5 Cisco Systems, Inc.
     10.6 Genband Inc.
     10.7 Dialogic Corporation
     10.8 Polycom, Inc.
     10.9 Oracle Corporation
     10.10 Twilio, Inc.
     10.11 Quobis
     10.12 Cafex Communications, Inc.

*Business Overview, Product Offerings, Business Strategies, Recent Developments, Key Relationships Might Not Be Captured in Case of Unlisted Companies.

11 Key Innovators (Page No. - 124)
     11.1 Google Inc.
     11.2 Huawei Technologies Co. Ltd.
     11.3 Plivo, Inc.
     11.4 Vidyo, Inc.
     11.5 Temasys Communications Pte Ltd.
     11.6 Vonage Holdings Corporation
     11.7 Mavenir Systems, Inc.
     11.8 Sinch

12 Appendix (Page No. - 128)
     12.1 Industry Experts
     12.2 Discussion Guide
     12.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
     12.4 Introducing RT: Real-Time Market Intelligence
     12.5 Available Customizations
     12.6 Related Reports
     12.7 Author Details


List of Tables (77 Taables)

Table 1 WebRTC Market Size, By Product Type, 2015-2022 (USD Million)
Table 2 WebRTC Market Size, By Solution, 2015-2022 (USD Million)
Table 3 Solution: WebRTC Market Size, By Region, 2015-2022 (USD Million)
Table 4 Voice Calling & Conferencing: WebRTC Market Size, By Region, 2015-2022 (USD Million)
Table 5 Messaging & File Sharing: WebRTC Market Size, By Region, 2015-2022 (USD Million)
Table 6 Video Calling & Conferencing: WebRTC Market Size, By Region, 2015-2022 (USD Million)
Table 7 Others: WebRTC Market Size, By Region, 2015-2022 (USD Million)
Table 8 WebRTC Market Size, By Service, 2015-2022 (USD Million)
Table 9 Service: WebRTC Market Size, By Region, 2015-2022 (USD Million)
Table 10 Implementation & Integration Services: WebRTC Market Size, By Region, 2015-2022 (USD Million)
Table 11 Consulting Services: WebRTC Market Size, By Region, 2015-2022 (USD Million)
Table 12 Other Services: WebRTC Market Size, By Region, 2015-2022 (USD Million)
Table 13 WebRTC Market Size, By Vertical, 2015-2022 (USD Million)
Table 14 IT & Telecom: WebRTC Market, By Region, 2015-2022 (USD Million)
Table 15 Media & Entertainment: WebRTC Market, By Region, 2015-2022 (USD Million)
Table 16 BFSI: WebRTC Market, By Region, 2015-2022 (USD Million)
Table 17 Retail & Consumer Goods: WebRTC Market, By Region, 2015-2022 (USD Million)
Table 18 Public Sector & Education: WebRTC Market, By Region, 2015-2022 (USD Million)
Table 19 Healthcare: WebRTC Market, By Region, 2015-2022 (USD Million)
Table 20 Transportation & Logistics: WebRTC Market, By Region, 2015-2022 (USD Million)
Table 21 Others: WebRTC Market, By Region, 2015-2022 (USD Million)
Table 22 WebRTC Market Size, By Region, 2015-2022 (USD Million)
Table 23 North America: WebRTC Market Size, By Vertical, 2015–2022 (USD Million)
Table 24 North America: WebRTC Market Size, By Product Type, 2015-2022 (USD Million)
Table 25 North America: WebRTC Market Size, By Solution, 2015–2022 (USD Million)
Table 26 North America: WebRTC Video Calling & Conferencing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 27 North America: WebRTC Voice Calling & Conferencing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 28 North America: WebRTC Messaging & File Sharing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 29 North America: Other WebRTC Solutions Market Size, By Vertical, 2015-2022 (USD Million)
Table 30 North America: WebRTC Market Size, By Service, 2015–2022 (USD Million)
Table 31 North America: WebRTC Implementation & Integration Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 32 North America: WebRTC Consulting Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 33 North America: Other WebRTC Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 34 Europe: WebRTC Market Size, By Vertical, 2015–2022 (USD Million)
Table 35 Europe: WebRTC Market Size, By Product Type, 2015-2022 (USD Million)
Table 36 Europe: WebRTC Market Size, By Solution, 2015–2022 (USD Million)
Table 37 Europe: WebRTC Messaging & File Sharing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 38 Europe: WebRTC Voice Calling & Conferencing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 39 Europe: WebRTC Video Calling & Conferencing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 40 Europe: Other WebRTC Solutions Market Size, By Vertical, 2015-2022 (USD Million)
Table 41 Europe: WebRTC Market Size, By Service, 2015–2022 (USD Million)
Table 42 Europe: WebRTC Implementation & Integration Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 43 Europe: WebRTC Consulting Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 44 Europe: WebRTC Other Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 45 APAC: WebRTC Market Size, By Vertical, 2015–2022 (USD Million)
Table 46 APAC: WebRTC Market Size, By Product Type, 2015–2022 (USD Million)
Table 47 APAC: WebRTC Market Size, By Solution, 2015-2022 (USD Million)
Table 48 APAC: WebRTC Messaging & File Sharing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 49 APAC: WebRTC Voice Calling & Conferencing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 50 APAC: WebRTC Video Calling & Conferencing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 51 APAC: Other WebRTC Solutions Market Size, By Vertical, 2015-2022 (USD Million)
Table 52 APAC: WebRTC Market Size, By Service, 2015-2022 (USD Million)
Table 53 APAC: WebRTC Implementation & Integration Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 54 APAC: WebRTC Consulting Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 55 APAC: Other WebRTC Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 56 Latin America: WebRTC Market Size, By Vertical, 2015–2022 (USD Million)
Table 57 Latin America: WebRTC Market Size, By Product Type, 2015-2022 (USD Million)
Table 58 Latin America: WebRTC Market Size, By Solution, 2015-2022 (USD Million)
Table 59 Latin America: WebRTC Messaging & File Sharing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 60 Latin America: WebRTC Voice Calling & Conferencing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 61 Latin America: WebRTC Video Calling & Conferencing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 62 Latin America: Other WebRTC Solutions Market Size, By Vertical, 2015-2022 (USD Million)
Table 63 Latin America: WebRTC Market Size, By Service, 2015-2022 (USD Million)
Table 64 Latin America: WebRTC Implementation & Integration Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 65 Latin America: WebRTC Consulting Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 66 Latin America: Other WebRTC Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 67 MEA: WebRTC Market Size, By Vertical, 2015-2022 (USD Million)
Table 68 MEA: WebRTC Market Size, By Product Type, 2015-2022 (USD Million)
Table 69 MEA: WebRTC Market Size, By Solution, 2015-2022 (USD Million)
Table 70 MEA: WebRTC Messaging & File Sharing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 71 MEA: WebRTC Voice Calling & Conferencing Solution Market Size, By Vertical, 2015-2022 (USD Million)
Table 72 MEA: WebRTC Video Calling & Conferencing Market Size, By Vertical, 2015-2022 (USD Million)
Table 73 MEA: Other WebRTC Solutions Market Size, By Vertical, 2015-2022 (USD Million)
Table 74 MEA: WebRTC Market Size, By Service, 2015-2022 (USD Million)
Table 75 MEA: WebRTC Implementation & Integration Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 76 MEA: WebRTC Consulting Services Market Size, By Vertical, 2015-2022 (USD Million)
Table 77 MEA: Other WebRTC Services Market Size, By Vertical, 2015-2022 (USD Million)


List of Figures (52 Figures)

Figure 1 WebRTC Market: Market Segmentation
Figure 2 WebRTC Market: Research Design
Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
Figure 4 Market Size Estimation Methodology: Top-Down Approach
Figure 5 Data Triangulation
Figure 6 Assumptions
Figure 7 Service Segment to Record Higher CAGR During Forecast Period (USD Million)
Figure 8 Healthcare Vertical to Record Highest Growth During Forecast Period (USD Million)
Figure 9 North America to Lead Global WebRTC Market During Forecast Period (USD Million)
Figure 10 Increasing Need for Webification of Communications to Fuel Market Growth During Forecast Period
Figure 11 North America: Service Segment to Record Higher CAGR During Forecast Period (USD Million)
Figure 12 Europe: Implementation & Integration Services to Dominate WebRTC Service Market During Forecast Period (USD Million)
Figure 13 APAC: Video Calling & Conferencing Solution to Record Highest Growth During Forecast Period (USD Million)
Figure 14 Latin America: IT & Telecom Vertical to Dominate Market During Forecast Period (USD Million)
Figure 15 IT & Telecom & North America to Dominate Market in 2017
Figure 16 APAC Market to Record Highest CAGR During Forecast Period
Figure 17 Global WebRTC Market: Drivers, Restraints, Opportunities, and Challenges
Figure 18 WebRTC Market: Value Chain
Figure 19 Solution Segment to Hold Major Share of WebRTC Market During Forecast Period (USD Million)
Figure 20 IT & Telecom Vertical to Hold Largest Share of WebRTC Market During Forecast Period (USD Million)
Figure 21 APAC WebRTC Market to Record Highest Growth During Forecast Period (USD Million)
Figure 22 North America: WebRTC Market Snapshot
Figure 23 APAC: WebRTC Market Snapshot
Figure 24 Dive Chart
Figure 25 AT&T Inc.: Company Snapshot
Figure 26 AT&T Inc.: Product Offering Scorecard
Figure 27 AT&T Inc.: Business Strategy Scorecard
Figure 28 Tokbox Inc.: Product Offering Scorecard
Figure 29 Tokbox Inc.: Business Strategy Scorecard
Figure 30 Apidaze: Product Offering Scorecard
Figure 31 Apidaze: Business Strategy Scorecard
Figure 32 Avaya, Inc.: Company Snapshot
Figure 33 Avaya, Inc.: Product Offering Scorecard
Figure 34 Avaya, Inc.: Business Strategy Scorecard
Figure 35 Cisco Systems, Inc.: Company Snapshot
Figure 36 Cisco Systems, Inc.: Product Offering Scorecard
Figure 37 Cisco Systems, Inc.: Business Strategy Scorecard
Figure 38 Genband: Product Offering Scorecard
Figure 39 Genband: Business Strategy Scorecard
Figure 40 Dialogic Corporation: Product Offering Scorecard
Figure 41 Dialogic Corporation: Business Strategy Scorecard
Figure 42 Polycom, Inc.: Product Offering Scorecard
Figure 43 Polycom, Inc.: Business Strategy Scorecard
Figure 44 Oracle Corporation: Company Snapshot
Figure 45 Oracle Corporation: Product Offering Scorecard
Figure 46 Oracle Corporation: Business Strategy Scorecard
Figure 47 Twilio, Inc.: Product Offering Scorecard
Figure 48 Twilio, Inc.: Business Strategy Scorecard
Figure 49 Quobis: Product Offering Scorecard
Figure 50 Quobis: Business Strategy Scorecard
Figure 51 Cafex Communications, Inc.: Product Offering Scorecard
Figure 52 Cafex Communications, Inc.: Business Strategy Scorecard


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Report Code
TC 4184
Published ON
Jun, 2017
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