HOME Top Market Reports Cloud Billing Market by Type (Embedded, Subscription, Metered, Convergent, Cloud Service Billing, Professional Services, and others), Service Provider (Cloud, Communication and Network Operator, and MSP) - Global Forecast (2015 - 2020)

Cloud Billing Market by Type (Embedded, Subscription, Metered, Convergent, Cloud Service Billing, Professional Services, and others), Service Provider (Cloud, Communication and Network Operator, and MSP) - Global Forecast (2015 - 2020)

By: marketsandmarkets.com
Publishing Date: July 2015
Report Code: TC 1476

 

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Cloud billing refers to billing of digital and non-digital services on cloud. The major considerations for a cloud billing solution include customer data security, cloud heritage, predictable Opex, expertise of managed services, globalization capabilities, real-time usage processing, lower capex, accounting compliance, integrations to existing systems, and vendor capabilities to handle billing and financial management. Cloud billing solution providers needs to manage the customers, the services, the payments, and the billing operations. A well cloud-centric billing system needs to support various services such as complex products, scalability, visibility and control, self-service provisioning, granular billing, and others. Cloud-based billing solutions offer all the features of an enterprise billing application without IT involvement, budget, and other factors that were based on traditional billing processes. Billing errors and system limitation of traditional billing systems have created customer dissatisfaction further driving the demand for cloud-based billing system.

Aria Systems, Zuora, AWS, IBM, CSC, NEC, Oracle, Amdocs, SAP, and CGI Group are the active vendors in the cloud billing market. These vendors offer cloud billing solutions and services on cloud, catering to numerous verticals such as Banking, Financial Services, and Insurance (BFSI), healthcare, telecommunication & IT, media & entertainment, transportation & logistics, public services & utilities, and retail & wholesale, and others. The report provides global market trends, overall adoption scenario, competitive landscape, the key drivers, restraints, opportunities, and challenges in this market. The report aims at estimating the current market size and the future growth potential of this market across different verticals and regions.

MarketsandMarkets has segmented the global cloud billing market by types, applications, providers, deployment models, verticals, and regions.

By types:

This market has been segmented on the basis of types into embedded billing, subscription billing, metered billing, convergent billing, cloud service billing, professional services, and others.

By applications:

This market has been segmented on the basis of applications into account management, revenue management, customer management, and others.

By providers:

This market been segmented on the basis of service providers into cloud service providers, communication service providers & network operators, and managed service providers.

By deployment models:

This market has been segmented on the basis of deployment models into public cloud, private cloud, and hybrid cloud.

By verticals:

Cloud billing market has been segmented on the basis of verticals into BFSI, retail & wholesale, healthcare, public services & utilities, telecommunication & Information Technology (IT), media & entertainment, transportation & logistics, and others

By regions:

This market has been segmented on the basis of regions into North America, Europe, Asia-Pacific (APAC), the Middle East and Africa (MEA) and Latin America.

Table of Contents

1 Introduction (Page No. - 13)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered for the Study
    1.4 Currency
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 17)
    2.1 Research Data
           2.1.1 Secondary Data
                    2.1.1.1 Key Data From Secondary Sources
           2.1.2 Primary Data
                    2.1.2.1 Key Data From Primary Sources
                    2.1.2.2 Key Industry Insights
                    2.1.2.3 Breakdown of Primaries
    2.2 Market Size Estimation
           2.2.1 Bottom-Up Approach
           2.2.2 Top-Down Approach
    2.3 Market Breakdown and Data Triangulation
    2.4 Research Assumptions

3 Executive Summary (Page No. - 25)

4 Premium Insights (Page No. - 29)
    4.1 Attractive Market Opportunities in the Cloud Billing Market
    4.2 Cloud Billing Market: Market Size of the Top Four Types and Regions
    4.3 Life Cycle Analysis, By Region
    4.4 Best Market to Invest

5 Market Overview (Page No. - 32)
    5.1 Introduction
    5.2 Market Evolution
    5.3 Market Dynamics
           5.3.1 Drivers
                    5.3.1.1 High Demand for Enhanced Billing Operations
                    5.3.1.2 Need for Lower Capex and Opex
                    5.3.1.3 Centralization and Convergence
           5.3.2 Restraints
                    5.3.2.1 Time Consumption During Transition From On-Premises to Cloud-Based Billing
                    5.3.2.2 Continuously Changing Technology
           5.3.3 Opportunities
                    5.3.3.1 Web-Based Customer Self-Care Portals
                    5.3.3.2 Increasing Need for Managing Customer Relationships
           5.3.4 Challenges
                    5.3.4.1 Lack of Security
                    5.3.4.2 Legacy Architecture

6 Industry Trends (Page No. - 38)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Ecosystem
    6.4 Strategic Benchmarking

7 Cloud Billing Market Analysis, By Type (Page No. - 42)
    7.1 Introduction
    7.2 Embedded Billing
    7.3 Subscription Billing
    7.4 Metered Billing
    7.5 Convergent Billing
    7.6 Cloud Service Billing
           7.6.1 Infrastructure as A Service
           7.6.2 Platform as A Service
           7.6.3 Software as A Service
    7.7 Professional Services
    7.8 Others

8 Cloud Billing Market Analysis, By Provider (Page No. - 50)
    8.1 Introduction
    8.2 Cloud Service Provider
    8.3 Communication Service Provider and Network Operator
    8.4 Managed Service Provider

9 Cloud Billing Market Analysis, By Application (Page No. - 54)
    9.1 Introduction
    9.2 Account Management
    9.3 Revenue Management
    9.4 Customer Management
    9.5 Others

10 Cloud Billing Market Analysis, By Deployment Model (Page No. - 59)
     10.1 Introduction
     10.2 Public Cloud
     10.3 Private Cloud
     10.4 Hybrid Cloud

11 Cloud Billing Market Analysis, By Vertical (Page No. - 63)
     11.1 Introduction
     11.2 Banking, Financial Services, and Insurance
     11.3 Retail and Wholesale
     11.4 Telecommunication and IT
     11.5 Healthcare
     11.6 Media and Entertainment
     11.7 Public Service and Utilities
     11.8 Transportation and Logistics
     11.9 Others

12 Geographic Analysis (Page No. - 80)
     12.1 Introduction
     12.2 North America
     12.3 Europe
     12.4 Asia-Pacific
     12.5 Middle East and Africa
     12.6 Latin America

13 Competitive Landscape (Page No. - 89)
     13.1 Overview
     13.2 Product Portfolio Comparison
     13.3 Competitive Situation and Trends
     13.4 Mergers and Acquisitions
     13.5 Partnerships and Collaborations
     13.6 New Product Launches

14 Company Profiles (Page No. - 94)
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
     14.1 Introduction
     14.2 Amazon Web Services, Inc.
     14.3 Computer Sciences Corporation
     14.4 International Business Machines Corporation
     14.5 NEC Corporation
     14.6 Oracle Corporation
     14.7 Amdocs Limited
     14.8 Aria Systems
     14.9 CGI Group, Inc.
     14.10 SAP
     14.11 Zuora

*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.
   
     14.12 Other Key Innovators
             14.12.1 BMC Software
             14.12.2 Globetom
             14.12.3 Mphasis
             14.12.4 Monexa
             14.12.5 Talligent
             14.12.6 Utilibill
             14.12.7 Comarch
             14.12.8 Comverse
             14.12.9 Redknee
             14.12.10 Interworks
             14.12.11 Blusynergy
             14.12.12 Cerillion Technologies
             14.12.13 Chargebee
             14.12.14 CSG International
             14.12.15 Blulogix

15 Appendix (Page No. - 124)
     15.1 Insights From Industry Experts
     15.2 Discussion Guide
     15.3 Introducing RT: Real-Time Market Intelligence
     15.4 Available Customizations
     15.5 Related Reports


List of Tables (68 Tables)

Table 1 Global Cloud Billing Market Size and Growth,20132020 (USD Billion, Y-O-Y %)
Table 2 Cloud Billing Market: Analysis of Drivers
Table 3 Cloud Billing Market: Analysis of Restraints
Table 4 Cloud Billing Market: Analysis of Opportunities
Table 5 Cloud Billing Market: Analysis of Challenges
Table 6 Cloud Billing Market Size, By Type, 20132020 (USD Million)
Table 7 Embedded Billing: Cloud Billing Market Size, By Region,20132020 (USD Million)
Table 8 Subscription Billing: Cloud Billing Market Size, By Region,20132020 (USD Million)
Table 9 Metered Billing: Cloud Billing Market Size, By Region,20132020 (USD Million)
Table 10 Convergent Billing: Cloud Billing Market Size, By Region,20132020 (USD Million)
Table 11 Cloud Service Billing: Cloud Billing Market Size, By Region,20132020 (USD Million)
Table 12 Professional Services: Cloud Billing Market Size, By Region,20132020 (USD Million)
Table 13 Others: Cloud Billing Market Size, By Region, 20132020 (USD Million)
Table 14 Cloud Billing Market Size, By Provider, 20132020 (USD Million)
Table 15 Cloud Service Provider: Cloud Billing Market Size, By Type,20132020 (USD Million)
Table 16 Communication Service Provider and Network Operator: Cloud Billing Market Size, By Type, 20132020 (USD Million)
Table 17 Managed Service Provider: Cloud Billing Market Size, By Type, 20132020 (USD Million)
Table 18 Cloud Billing Market Size, By Application, 20132020 (USD Million)
Table 19 Account Management: Cloud Billing Market Size, By Type,20132020 (USD Million)
Table 20 Revenue Management: Cloud Billing Market Size, By Type,20132020 (USD Million)
Table 21 Customer Management: Cloud Billing Market Size, By Type,20132020 (USD Million)
Table 22 Others: Cloud Billing Market Size, By Type, 20132020 (USD Million)
Table 23 Cloud Billing Market Size, By Deployment Model,20132020 (USD Million)
Table 24 Public Cloud Market Size, By Type, 20132020 (USD Million)
Table 25 Private Cloud: Cloud Billing Market Size, By Type,20132020 (USD Million)
Table 26 Hybrid Cloud: Cloud Billing Market Size, By Type,20132020 (USD Million)
Table 27 Cloud Billing Market Size, By Vertical, 20132020 (USD Million)
Table 28 Banking, Financial Services, and Insurance: Cloud Billing Market Size, By Type, 20132020 (USD Million)
Table 29 Banking, Financial Services, and Insurance: Cloud Billing Market Size, By Application, 20132020 (USD Million)
Table 30 Banking, Financial Services, and Insurance: Cloud Billing Market Size, By Deployment Model, 20132020 (USD Million)
Table 31 Banking, Financial Services, and Insurance: Cloud Billing Market Size, By Provider, 20132020 (USD Million)
Table 32 Retail and Wholesale: Cloud Billing Market Size, By Type,20132020 (USD Million)
Table 33 Retail and Wholesale: Cloud Billing Market Size, By Application,20132020 (USD Million)
Table 34 Retail and Wholesale: Cloud Billing Market Size, By Deployment Model, 20132020 (USD Million)
Table 35 Retail and Wholesale: Cloud Billing Market Size, By Provider,20132020 (USD Million)
Table 36 Telecommunication and It: Cloud Billing Market Size, By Type,20132020 (USD Million)
Table 37 Telecommunication and It: Cloud Billing Market Size, By Application, 20132020 (USD Million)
Table 38 Telecommunication and It: Cloud Billing Market Size, By Deployment Model, 20132020 (USD Million)
Table 39 Telecommunication and It: Cloud Billing Market Size, By Provider, 20132020 (USD Million)
Table 40 Healthcare: Cloud Billing Market Size, By Type, 20132020 (USD Million)
Table 41 Healthcare: Cloud Billing Market Size, By Application,20132020 (USD Million)
Table 42 Healthcare: Cloud Billing Market Size, By Deployment Model,20132020 (USD Million)
Table 43 Healthcare: Cloud Billing Market Size, By Provider,20132020 (USD Million)
Table 44 Media and Entertainment: Cloud Billing Market Size, By Type,20132020 (USD Million)
Table 45 Media and Entertainment: Cloud Billing Market Size, By Application, 20132020 (USD Million)
Table 46 Media and Entertainment: Cloud Billing Market Size, By Deployment Model, 20132020 (USD Million)
Table 47 Media and Entertainment: Cloud Billing Market Size, By Provider, 20132020 (USD Million)
Table 48 Public Service and Utilities: Cloud Billing Market Size, By Type,20132020 (USD Million)
Table 49 Public Service and Utilities: Cloud Billing Market Size, By Application, 20132020 (USD Million)
Table 50 Public Service and Utilities: Cloud Billing Market Size, By Deployment Model, 20132020 (USD Million)
Table 51 Public Service and Utilities: Cloud Billing Market Size, By Provider, 20132020 (USD Million)
Table 52 Transportation and Logistics: Cloud Billing Market Size, By Type,20132020 (USD Million)
Table 53 Transportation and Logistics: Cloud Billing Market Size,By Application, 20132020 (USD Million)
Table 54 Transportation and Logistics: Cloud Billing Market Size,By Deployment Model, 20132020 (USD Million)
Table 55 Transportation and Logistics: Cloud Billing Market Size, By Provider, 20132020 (USD Million)
Table 56 Others: Cloud Billing Market Size, By Type, 20132020 (USD Million)
Table 57 Others: Cloud Billing Market Size, By Application,20132020 (USD Million)
Table 58 Others: Cloud Billing Market Size, By Deployment Model,20132020 (USD Million)
Table 59 Others: Cloud Billing Market Size, By Provider,20132020 (USD Million)
Table 60 Cloud Billing Market Size, By Region, 20132020 (USD Million)
Table 61 North America: Cloud Billing Market Size, By Vertical,20132020 (USD Million)
Table 62 Europe: Cloud Billing Market Size, By Vertical, 20132020 (USD Million)
Table 63 APAC: Cloud Billing Market Size, By Vertical, 20132020 (USD Million)
Table 64 Middle East and Africa: Cloud Billing Market Size, By Vertical,20132020 (USD Million)
Table 65 Latin America: Cloud Billing Market Size, By Vertical,20132020 (USD Million)
Table 66 Mergers and Acquisitions, 20122015
Table 67 Partnerships and Collaborations, 20122014
Table 68 New Product Launches, 20142014


List of Figures (42 Figures)

Figure 1 Cloud Billing Market: Research Design
Figure 2 Breakdown of Primary Interviews: By Company Type, Designation, and Region
Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
Figure 4 Market Size Estimation Methodology: Top-Down Approach
Figure 5 Data Triangulation
Figure 6 Assumptions of the Research Study
Figure 7 Cloud Billing Market Size, 2015-2020 (USD Million)
Figure 8 Cloud Billing Market Snapshot, By Type (2015 vs 2020)
Figure 9 Market Snapshot of Regions Covered (2015)
Figure 10 Lucrative Growth Prospects in the Cloud Billing Market
Figure 11 Life Cycle Analysis, By Region (2015): APAC Soon to Enter the Exponential Growth Phase
Figure 12 APAC Expected to Create Huge Investment Opportunities
Figure 13 Evolution of Cloud Billing
Figure 14 Cloud Billing Market: Drivers, Restraints, Opportunities,And Challenges
Figure 15 Cloud Billing: Value Chain Analysis
Figure 16 Cloud Billing Ecosystem
Figure 17 Strategic Benchmarking: Cloud Billing Market
Figure 18 Cloud Service Billing has the Largest Market Size, and the Trend is Expected to Continue Till 2020
Figure 19 Cloud Service Provider Segment has the Largest Market Size and the Trend is Expected to Continue Till 2020
Figure 20 Revenue Management has the Highest Market Size and the Trend is Expected to Continue Till 2020
Figure 21 Hybrid Cloud is Expected to Exhibit the Highest Growth Rate During the Forecast Period
Figure 22 Media and Entertainment is Expected to Have A High Growth Rate in the Cloud Billing Market
Figure 23 Asia-Pacific has the Highest Growth Rate From 2015 to 2020
Figure 24 Asia-Pacific: an Attractive Destination for the Cloud Billing Market, 20152020
Figure 25 North America Market Snapshot: Early Technology is Driving the Market
Figure 26 APAC Market Snapshot: Rapid Technology Adoption is Driving the Market
Figure 27 Companies Adopted New Product Launches as the Key Growth Strategy From 2012 to 2015
Figure 28 Oracle Corporation Grew at the Highest CAGR Between 2010 and 2014
Figure 29 Battle for Market Share: Partnerships, Agreements and Collaborations Was the Key Strategy in the Cloud Billing Market
Figure 30 Regional Revenue Mix of Major Players
Figure 31 Amazon Web Services: SWOT Analysis
Figure 32 Computer Sciences Corporation: Company Snapshot
Figure 33 Computer Sciences Corporation: SWOT Analysis
Figure 34 International Business Machines Corporation: Company Snapshot
Figure 35 International Business Machines Corporation: SWOT Analysis
Figure 36 NEC Corporation: Company Snapshot
Figure 37 NEC Corporation: SWOT Analysis
Figure 38 Oracle Corporation: Company Snapshot
Figure 39 Oracle Corporation: SWOT Analysis
Figure 40 Amdocs Limited: Company Snapshot
Figure 41 CGI Group, Inc.: Company Snapshot
Figure 42 SAP SE: Company Snapshot

Cloud billing redefines the traditional billing systems by blending it with cloud technology. Cloud billing solutions help organizations monetize the cloud services and bring along the benefits of cloud technology. These solutions are rated to be flexible and scalable, further suiting the growing needs of the businesses, focusing on streamlining the billing processes, and improving the customer satisfaction levels. One of the key benefits of cloud billing solutions is cost-effectiveness. There are many other benefits such as transparent rating and charging, management of large volume of data in real-time, and bringing in billing expertise. Overall, cloud billing allows the organizations to focus on their core businesses.

Globally, cloud billing is rapidly taking over from traditional on-premises billing systems which generally required implementing and managing on-premises infrastructure and was static in nature. This market is segmented by type, provider, deployment model, application, industry vertical, and region.

Cloud billing is a result of the evolution of cloud technology in the billing domain. These solutions enable automation of the billing function, addressing the intricacies related to the billing processes by business rules or engines. Though the regulatory and compliance standards confine the adoption of cloud billing solutions, businesses are gradually realizing the benefits of these lean billing processes. Businesses understand that customer retention is one of the major benefits of installing cloud billing solutions. The global adoption scenario of cloud billing solutions across verticals, for both digital and non-digital services, is an indication of its optimistic growth in the future. Cloud billing solutions have been well marketed by the early adopters who advocated the benefits of this service.

The major drivers of the cloud billing market are the increasing demand for enhanced billing operations, lower capital and operational expenses, and centralization and convergence. The cloud billing market faces challenges such as lack of security and legacy architecture. The major factors restraining the growth of the market are time consumption and higher on-going maintenance.

Globally, cloud billing solutions and services are used by various industry verticals such as BFSI, retail and wholesale, public service and utilities, healthcare, telecommunication and IT, media and entertainment, transportation and logistics, and others, including education and manufacturing. Cloud billing adoption is increasing due to the growing need for managing billing systems across the regions.

Major vendors that offer cloud billing solutions and services are Aria Systems, Zuora, NEC Corporation, and CGI Group. These companies offer different types of cloud billing solutions and services such as embedded billing, subscription billing, metered billing, convergent billing, cloud services billing, and professional services.

Cloud Billing Market

The table given above highlights the global cloud billing market size from 2015 to 2020. The market is expected to grow from USD 4,550.0 Million in 2015 to USD 14,600.0 Million by 2020, at a Compound Annual Growth Rate (CAGR) of 26.3%. The global cloud billing market is further segmented on the basis of types, deployment models, providers, applications, verticals, and regions.

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