Cloud Billing Market

Cloud Billing Market by Type (Subscription Billing, Metered Billing), Providers (CSP, Telecom and Communication Provider, & MSP), Application (Customer, Revenue, & Account Management, Organization Size, Vertical, and Region - Global forecast to 2021

Report Code: TC 1476 Aug, 2016, by marketsandmarkets.com

[151 Pages Report] The cloud billing market size is estimated to grow from USD 5.68 Billion in 2016 to USD 16.59 Billion by 2021, at an estimated CAGR of 23.9% from 2016 to 2021.

Growing demand for billing operations, centralized and convergent billing solutions and the increasing need to lower capital and operating expenditure is increasing the demand for cloud billing in the market. The report aims at estimating the market size and future growth potential of the cloud billing market across different segments such as billing type, providers, applications, organization size, industry vertical, and regions. The base year considered for the study is 2015 and the forecast period is from 2016 to 2021. Subscription based billing, pay-per-use billing model, and real-time billing are some of the upcoming trends in the market. These changes in the billing market would also help the organizations to focus on customer relationship, transparent rating and charging system, and enhanced monitoring of billing processes.

The research methodology used to estimate and forecast the cloud billing market begins with capturing data on key vendor revenues through secondary research such as cloud computing association, associations of financial professional, information system security association and many more. The vendor offerings are also taken into consideration to determine the market segmentation. The bottom-up procedure is employed to arrive at the overall market size of the global market from the revenue of the key players in the market. After arriving at the overall market size, the total market is split into several segments and sub-segments, which are then verified through primary research by conducting extensive interviews with key people, such as CEOs, VPs, directors, and executives. The data triangulation and market breakdown procedures are employed to complete the overall market engineering process and arrive at the exact statistics for all segments. The breakdown of profiles of primary is depicted in the below figure:

Cloud Billing Market

To know about the assumptions considered for the study, download the pdf brochure

The cloud billing ecosystem comprises service providers such as Amazon, Google Inc., IBM Microsoft and various others; cloud billing solution providers such as Amazon, Zuora, CSC, NEC Corporation and various others. Other stakeholders of the cloud billing market include cloud vendors, application design and development service providers, managed service providers, and data quality service providers.

Target Audience

  • Cloud vendors
  • Application design and development service providers
  • System integrators/migration service providers
  • Consultancy firms/advisory firms
  • Training and education service providers
  • Data integration service providers
  • Managed service providers
  • Data quality service providers

“The research study answers several questions for the stakeholders, primarily which market segments to focus in during the next two to five years for prioritizing the efforts and investments”.

Scope of the Report

The research report categorizes the cloud billing market to forecast the revenues and analyze the trends in each of the following sub-markets:

By Type

  • Subscription Billing
  • Metered Billing
  • Cloud Service Billing
  • Provisioning
  • Others

By Provider

  • Cloud Service Provider
  • Telecom and Communication Service Provider
  • Managed Service Provider

By Application

  • Account Management
  • Revenue Management
  • Customer Management
  • Others

By Organization Size

  • Small and Medium Enterprise (SME)
  • Large enterprise

By Vertical

  • BFSI
  • Telecommunications & ITES
  • Retail
  • Healthcare and life sciences
  • Manufacturing
  • Public sector and Utilities
  • Education
  • Media and Entertainment
  • Others

By Region

  • North America
  • Europe
  • Middle East and Africa (MEA)
  • Asia-Pacific (APAC)
  • Latin America

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

Product Analysis

  • Product matrix which gives a detailed comparison of product portfolio of each company

Geographic Analysis

  • Further breakdown of the North American market
  • Further breakdown of the European market
  • Further breakdown of the APAC market
  • Further breakdown of the MEA market
  • Further breakdown of the Latin American market

Company Information

  • Detailed analysis and profiling of additional market players

The cloud billing market is expected to grow from USD 5.68 Billion in 2016 to USD 16.59 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 23.9% during the forecast period. High demand for billing operations, centralized and convergent billing solutions and the need to lower capital and operating expenditure are driving the market.

The customer management is expected to grow at the highest CAGR during the forecast period. As the companies are looking for ways to enhance their customer experience and majorly focusing on customer retention and customer feedback, of the application of customer management in the cloud billing market is increasing. Moreover, cloud billing not only helps in retaining the customers but also delivers value by establishing a healthy customer-provider relationship.

Cloud service billing is expected to grow with the highest CAGR during the forecast period while subscription billing is projected with the largest market size in the cloud billing market. The demand for subscription billing is driven by the focus that is shifting from product centric approach to service centric approach and in the system that charges customers based on the products and services they utilize. Similarly, advancement in the cloud technology and increasing popularity towards SaaS based offerings is driving the growth of cloud service billing.

North America is expected to have the largest market share in 2016, whereas the Asia-Pacific (APAC) region is expected to grow at a higher CAGR from 2016 to 2021 in the cloud billing market. The major growth factors that would further drive the adoption of cloud billing include mandatory government regulations, increasing need to focus on customer relationship management, and rising cloud-based solution.

Cloud Billing Market

Continuously changing technology, transition from on-premises to cloud-based billing, and lack of awareness are some of the major restraints and challenges in the market. The pace at which the need for billing operation and lowering the capital expenditure is increasing among the organizations, the adoption of cloud billing solutions and services is rising in the market.

The major vendors in this market include Amazon Web Service, Inc (U.S.). , CSC (U.S.), IBM Corporation (U.S.), NEC Corporation (Japan), Oracle Corporation (U.S.), Amdocs, Inc (Israel)., Aria System, Inc. (U.S.), CGI Group, Inc. (Canada) , SAP SE (Germany), and Zuora, Inc (U.S.). These players have adopted various strategies such as new product development, mergers and acquisitions, collaborations, and partnerships to serve the cloud billing market.

To speak to our analyst for a discussion on the above findings, click Speak to Analyst

Table of Table of Contents

1 Introduction (Page No. - 16)
    1.1 Objectives of the Report
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered in the Report
    1.4 Currency
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 20)
    2.1 Introduction
           2.1.1 Secondary Data
                    2.1.1.1 Key Data From Secondary Sources
           2.1.2 Primary Data
                    2.1.2.1 Key Data From Primary Sources
                    2.1.2.2 Key Industry Insights
                    2.1.2.3 Breakdown of Primaries
    2.2 Market Size Estimation
           2.2.1 Bottom-Up Approach
           2.2.2 Top-Down Approach
    2.3 Market Breakdown and Data Triangulation
    2.4 Research Assumptions

3 Executive Summary (Page No. - 28)

4 Premium Insights (Page No. - 34)
    4.1 Attractive Market Opportunities in the Cloud Billing Market
    4.2 Market By Type, 2016 vs 2021
    4.3 Market By Application
    4.4 Market By Industry Vertical and Region, 2016
    4.5 Lifecycle Analysis, By Region

5 Cloud Billing Market Overview (Page No. - 38)
    5.1 Introduction
    5.2 Evolution
    5.3 Market Segmentation
           5.3.1 By Type
           5.3.2 By Provider
           5.3.3 By Application
           5.3.4 By Organization Size
           5.3.5 By Industry Vertical
           5.3.6 By Region
    5.4 Market Dynamics
           5.4.1 Drivers
                    5.4.1.1 High Demand for Billing Operations
                    5.4.1.2 Need for Lower Capex and Opex
                    5.4.1.3 Increasing Demand for Centralized and Convergent Billing Solutions
           5.4.2 Restraints
                    5.4.2.1 Continuously Changing Technologies
                    5.4.2.2 Time-Consuming Transition From On-Premises to Cloud-Based Billing
           5.4.3 Opportunities
                    5.4.3.1 Demand for Crm
                    5.4.3.2 Emergence of Real-Time Billing
           5.4.4 Challenges
                    5.4.4.1 Lack of Awareness
                    5.4.4.2 Lack of Security

6 Cloud Billing Market: Industry Trends (Page No. - 48)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Demand Analysis
    6.4 Market Ecosystem
    6.5 Strategic Benchmarking

7 Cloud Billing Market Analysis, By Type (Page No. - 53)
    7.1 Introduction
    7.2 Subscription Billing
    7.3 Metered Billing
    7.4 Cloud Service Billing
           7.4.1 Infrastructure as A Service
           7.4.2 Platform as A Service
           7.4.3 Software as A Service
    7.5 Provisioning
    7.6 Others

8 Cloud Billing Market, By Application (Page No. - 60)
    8.1 Introduction
    8.2 Account Management
    8.3 Revenue Management
    8.4 Customer Management
    8.5 Others

9 Cloud Billing Market, By Provider (Page No. - 65)
    9.1 Introduction
    9.2 Cloud Service Providers
    9.3 Telecom and Communication Service Providers
    9.4 Managed Service Providers

10 Cloud Billing Market, By Organization Size (Page No. - 73)
     10.1 Introduction
     10.2 Small and Medium Enterprises
     10.3 Large Enterprises

11 Cloud Billing Market Analysis, By Industry Vertical (Page No. - 77)
     11.1 Introduction
     11.2 Banking, Financial Services, and Insurance
     11.3 Retail
     11.4 Education
     11.5 Public Sector and Utilities
     11.6 Healthcare and Life Sciences
     11.7 Manufacturing
     11.8 Media and Entertainment
     11.9 Telecommunication and Ites
     11.10 Others

12 Geographic Analysis (Page No. - 86)
     12.1 Introduction
     12.2 North America
     12.3 Europe
     12.4 Asia-Pacific
     12.5 Middle East and Africa
     12.6 Latin America

13 Competitive Landscape (Page No. - 104)
     13.1 Overview
     13.2 Competitive Situation and Trends
             13.2.1 New Product Launches
             13.2.2 Partnerships and Collaborations
             13.2.3 Acquisitions

14 Company Profiles (Page No. - 111)
     14.1 Introduction
     14.2 Amazon Web Services, Inc. (AWS)
             14.2.1 Business Overview
             14.2.2 Solutions Offered
             14.2.3 Recent Developments
             14.2.4 MnM View
                        14.2.4.1 Key Strategies
                        14.2.4.2 SWOT Analysis
     14.3 Computer Sciences Corporation (CSC)
             14.3.1 Business Overview
             14.3.2 Solutions Offered
             14.3.3 Recent Developments
             14.3.4 MnM View
                        14.3.4.1 Key Strategies
                        14.3.4.2 SWOT Analysis
     14.4 International Business Machines Corporation (IBM)
             14.4.1business Overview
             14.4.2 Solutions and Services Offered
             14.4.3 Recent Developments
             14.4.4 MnM View
                        14.4.4.1 Key Strategies
                        14.4.4.2 SWOT Analysis
     14.5 NEC Corporation
             14.5.1business Overview
             14.5.2 Services Offered
             14.5.3 Recent Developments
             14.5.4 MnM View
                        14.5.4.1 Key Strategies
                        14.5.4.2 SWOT Analysis
     14.6 Oracle Corporation
             14.6.1 Business Overview
             14.6.2 Solutions Offered
             14.6.3 Recent Developments
             14.6.4 MnM View
                        14.6.4.1 Key Strategies
                        14.6.4.2 SWOT Analysis
             14.6.5 Oracle Corporation: SWOT Analysis
     14.7 Amdocs Inc.
             14.7.1 Business Overview
             14.7.2 Products and Solutions Offered
             14.7.3 Recent Developments
     14.8 Aria Systems, Inc.
             14.8.1 Business Overview
             14.8.2 Solutions Offered
             14.8.3 Recent Developments
     14.9 CGI Group Inc.
             14.9.1 Business Overview
             14.9.2 Solutions Offered
             14.9.3recent Developments
     14.10 SAP SE
             14.10.1 Business Overview
             14.10.2 Solutions Offered
             14.10.3 Recent Developments
     14.11 Zuora, Inc.
             14.11.1 Business Overview
             14.11.2 Solutions Offered
             14.11.3 Recent Developments
     14.12 Key Innovators
             14.12.1 Utilibill
             14.12.2 Talligent
             14.12.3 Chargebee
             14.12.4 BMC Software

15 Appendix (Page No. - 143)
     15.1 Key Industry Insights
     15.2 Discussion Guide
     15.3 Introducing RT: Real-Time Market Intelligence
     15.4 Available Customizations
     15.5 Related Reports


List of Tables (64 Tables)

Table 1 Cloud Billing Market Size, 2013–2021 (USD Billion)
Table 2 Market Size, By Type, 2014–2021 (USD Million)
Table 3 Subscription Billing: Market Size, By Region, 2014–2021 (USD Million)
Table 4 Metered Billing: Market Size, By Region, 2014–2021 (USD Million)
Table 5 Cloud Service Billing: Market Size, By Region, 2014–2021 (USD Million)
Table 6 Provisioning: Market Size, By Region, 2014–2021 (USD Million)
Table 7 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 8 Cloud Billing Market Size, By Application, 2014–2021 (USD Million)
Table 9 Account Management: Market Size, By Region, 2014–2021 (USD Million)
Table 10 Revenue Management: Market Size, By Region, 2014–2021 (USD Million)
Table 11 Customer Management: Market Size, By Region, 2014–2021 (USD Million)
Table 12 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 13 Cloud Billing Market Size, By Provider, 2014–2021 (USD Million)
Table 14 Cloud Service Providers: Market Size, By Region, 2014–2021 (USD Million)
Table 15 Cloud Service Providers: Market Size, By Type, 2014–2021 (USD Million)
Table 16 Cloud Service Providers: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 17 Telecom and Communication Service Providers: Market Size, By Region, 2014–2021 (USD Million)
Table 18 Telecom and Communication Service Providers: Market Size, By Type, 2014–2021 (USD Million)
Table 19 Telecom and Communication Service Providers: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 20 Managed Service Providers: Market Size, By Region, 2014–2021 (USD Million)
Table 21 Managed Service Providers: Market Size, By Type, 2014–2021 (USD Million)
Table 22 Managed Service Providers: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 23 Cloud Billing Market Size, By Organization Size, 2014–2021 (USD Million)
Table 24 Small and Medium Enterprises: Market Size, By Region, 2014–2021 (USD Million)
Table 25 Large Enterprises: Market Size, By Region, 2014–2021 (USD Million)
Table 26 Market Size, By Industry Vertical, 2014–2021 (USD Million)
Table 27 Banking, Financial Services, and Insurance: Market Size, By Region, 2014–2021 (USD Million)
Table 28 Retail: Market Size, By Region, 2014–2021 (USD Million)
Table 29 Education: Market Size, By Region, 2014–2021 (USD Million)
Table 30 Public Sector and Utilities: Market Size, By Region, 2014–2021 (USD Million)
Table 31 Healthcare and Life Sciences: Market Size, By Region, 2014–2021 (USD Million)
Table 32 Manufacturing: Market Size, By Region, 2014–2021 (USD Million)
Table 33 Media and Entertainment: Market Size, By Region, 2014–2021 (USD Million)
Table 34 Telecommunication Ites: Market Size, By Region, 2014–2021 (USD Million)
Table 35 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 36 Cloud Billing Market Size, By Region, 2014–2021 (USD Million)
Table 37 North America: Market Size, By Type, 2014–2021 (USD Million)
Table 38 North America: Market Size, By Application, 2014–2021 (USD Million)
Table 39 North America: Market Size, By Provider, 2014–2021 (USD Million)
Table 40 North America: Cloud Billing Size, By Industry Vertical, 2014–2021 (USD Million)
Table 41 North America: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 42 Europe: Market Size, By Type, 2014–2021 (USD Million)
Table 43 Europe: Market Size, By Application, 2014–2021 (USD Million)
Table 44 Europe: Market Size, By Provider, 2014–2021 (USD Million)
Table 45 Europe: Cloud Billing Size, By Industry Vertical, 2014–2021 (USD Million)
Table 46 Europe: Cloud Billing Market Size, By Organization Size, 2014–2021 (USD Million)
Table 47 Asia-Pacific: Market Size, By Type, 2014–2021 (USD Million)
Table 48 Asia-Pacific: Market Size, By Application, 2014–2021 (USD Million)
Table 49 Asia-Pacific: Market Size, By Provider, 2014–2021 (USD Million)
Table 50 Asia-Pacific: Cloud Billing Size, By Industry Vertical, 2014–2021 (USD Million)
Table 51 Asia-Pacific: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 52 Middle East and Africa: Market Size, By Type, 2014–2021 (USD Million)
Table 53 Middle East and Africa: Market Size, By Application, 2014–2021 (USD Million)
Table 54 Middle East and Africa: Market Size, By Provider, 2014–2021 (USD Million)
Table 55 Middle East and Africa: Cloud Billing Size, By Industry Vertical, 2014–2021 (USD Million)
Table 56 Middle East and Africa: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 57 Latin America: Cloud Billing Market Size, By Type, 2014–2021 (USD Million)
Table 58 Latin America: Market Size, By Application, 2014–2021 (USD Million)
Table 59 Latin America: Market Size, By Provider, 2014–2021 (USD Million)
Table 60 Latin America: Cloud Billing Size, By Industry Vertical, 2014–2021 (USD Million)
Table 61 Latin America: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 62 New Product Launches, 2013–2016
Table 63 Partnerships and Agreements, 2013–2016
Table 64 Acquisitions, 2013–2016


List of Figures (50 Figures)

Figure 1 Global Cloud Billing Market: Research Design
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Market Breakdown and Data Triangulation
Figure 5 Assumptions
Figure 6 Subscription Billing has Captured the Largest Market Share During the Forecast Period
Figure 7 The Small and Medium Enterprises Segment is Expected to  Witness A High Growth in the Adoption of Cloud Billing During the Forecast Period
Figure 8 The Adoption Rate of Cloud Billing By Managed Service Provider is Expected to Grow During the Forecast Period
Figure 9 North America is Expected to Lead the Cloud Billing Market Followed By Europe
Figure 10 Emergence of Real-Time Billing Can Be the Major Opportunity for the Market to Grow
Figure 11 Cloud Service Billing is Expected to Witness the Highest Growth Rate During the Forecast Period
Figure 12 Account Management to Have the Largest Market Share Among All the Applications
Figure 13 BFSI to Account for the Largest Share Among All the Verticals and Asia-Pacific Expected to Grow With the Highest CAGR Among All the Regions
Figure 14 Cloud Billing Market: Evolution
Figure 15 Market Segmentation: By Type
Figure 16 Market Segmentation: By Provider
Figure 17 Market Segmentation: By Application
Figure 18 Market Segmentation: By Organization Size
Figure 19 Market Segmentation: By Industry Vertical
Figure 20 Market Segmentation: By Region
Figure 21 Market: Drivers, Restraints, Opportunities, and Challenges
Figure 22 Value Chain Market
Figure 23 Ecosystem Market
Figure 24 Strategic Benchmarking
Figure 25 Cloud Services Brokerage is Expected to Gain Traction Due to the Increasing Demand for Cloud Services
Figure 26 Customer Management Market is Expected to Gain High Market Traction in the Cloud Billing Market During the Forecast Period
Figure 27 Managed Service Providers are Expected to Gain High Market Traction During the Forecast Period
Figure 28 Small and Medium Enterprises are Expected to Grow With A High CAGR During the Forecast Period
Figure 29 Telecom and It Vertical is Expected to Dominate the Cloud Billing Market
Figure 30 APAC is Expected to Show Highest Growth in the Market Due to Increasing Cloud Adoption and Business Services
Figure 31 Latin America and Middle East and Africa Show Signs of Major Market Introduction in the Coming Years
Figure 32 North America Market Snapshot
Figure 33 Asia-Pacific Market Snapshot
Figure 34 Companies Adopted New Product Launches, Partnerships, and Acquisitions as the Key Growth Strategy Over the Last Three Years
Figure 35 Market Evaluation Framework
Figure 36 Battle for Market Share: New Product Launches, Partnerships, and Acquisitions Were the Key Strategies
Figure 37 Amazon Web Services, Inc.: Company Snapshot
Figure 38 Amazon Web Services, Inc.: SWOT Analysis
Figure 39 Computer Sciences Corporation: Company Snapshot
Figure 40 Computer Sciences Corporation: SWOT Analysis
Figure 41 IBM Corporation: Company Snapshot
Figure 42 IBM Corporation: SWOT Analysis
Figure 43 NEC Corporation: Company Snapshot
Figure 44 IBM Corporation: SWOT Analysis
Figure 45 Oracle Corporation: Company Snapshot
Figure 46 Amdocs Inc.: Company Snapshot
Figure 47 Aria Systems, Inc.: Company Snapshot
Figure 48 CGI Group Inc.: Company Snapshot
Figure 49 SAP SE: Company Snapshot
Figure 50 Zuora, Inc.: Company Snapshot


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