HOME Top Market Reports Middle East Cloud Applications Market by Type (CRM, HCM, SCM, ERP, BI, Content Management and Collaboration, ecommerce), by Country (United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), Qatar) - Forecast and Analysis to 2020

Middle East Cloud Applications Market by Type (CRM, HCM, SCM, ERP, BI, Content Management and Collaboration, ecommerce), by Country (United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), Qatar) - Forecast and Analysis to 2020

By: marketsandmarkets.com
Publishing Date: April 2015
Report Code: TC 3358

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The North America market for the cloud applications is getting matured so many providers are entering into the emerging market of Middle East. Thus, the cloud applications market in Middle East is growing fast.

The organizations in Middle East have started adopting these cloud based applications under paid-subscription contracts and without downloading the application, or upgrading it, or maintaining any servers. The ability of the cloud applications to access from the remote location is forcing many organizations for the adoption in Middle East also. The Middle East government has invested in the development of the IT skills to help the solution provider to bridge the gap of the skilled professional in the region.

The Middle East cloud applications market is broadly classified into applications types such customer relationship management (CRM), content management and collaboration, ecommerce, human capital management (HCM), enterprise resource planning (ERP), supply chain management (SCM), Business Intelligence (BI), and other industry specific application. Human capital management applications consist of all the services required for the development of the human resources such as pay roll system and many more.

Increased adoption of cloud based solutions in industries is accelerating the demand for cloud applications in Middle East. There are several other factors such as rise in big data and increased demand for mobility solutions are further pushing this market on high growth trajectory.

Some of the key vendors occupying the market are Salesforce.com, IBM, SAP AG, Workday Inc, Oracle, NetSuite Inc, Ramco, Epicor, and Microsoft. The Middle East cloud applications market research report discusses key vendors and their strategies and insights in this market. It also provides in-depth study of driving factors, opportunities and challenges for this market. This report analyzes country wise markets in terms of the market trends and future opportunities.

MarketsandMarkets has segmented the global market by application types, end users, vertical and country. The report also includes MarketsandMarkets views on the key players and their strategies adopted in this market. The forecast period for Middle East cloud applications research report is 2015-2020, with 2014 considered as the base year. The report categorizes Middle East cloud applications market into following sub-segments:

On the basis of types:

  • Customer Relationship Management (CRM)
  • Content management and Collaboration
  • Ecommerce
  • Human capital management (HCM)
  • Enterprise Resource Planning (ERP)
  • Supply Chain Management (SCM)
  • Business Intelligence (BI)
  • Other industry specific applications

On the basis of end users:

  • Large Enterprises
  • Small and Medium Businesses

On the basis of vertical:

  • Banking, financial services and Insurance (BFSI)
  • Telecommunications and IT
  • Retail and Wholesale
  • Government
  • Resource and Utilities
  • Manufacturing
  • Healthcare and life science
  • Travel and Hospitality
  • Others

On the basis of country:

  • Kingdom of Saudi Arabia (KSA)
  • United Arab Emirates (UAE)
  • Qatar

Table of Contents

1 Introduction (Page No. - 14)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Years
           1.3.2 Currency
    1.4 Markets Covered
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 18)
    2.1 Market Size Estimation
    2.2 Market Breakdown and Data Triangulation
    2.3 Market Share Estimation
           2.3.1 Key Data From Secondary Sources
           2.3.2 Key Data From Primary Sources
           2.3.3 Key Industry Insights
    2.4 Assumptions

3 Executive Summary (Page No. - 26)
    3.1 Best Market to Invest

4 Premium Insights (Page No. - 29)
    4.1 Attractive Market Opportunities
    4.2 Life Cycle Analysis, By Country
    4.3 Key Verticals and Country Markets in the Middle East Cloud Applications Market

5 Market Overview (Page No. - 32)
    5.1 Introduction
    5.2 Market Segmentation
           5.2.1 By Type
           5.2.2 By Vertical
           5.2.3 By Country
           5.2.4 By End User
    5.3 Market Dynamics
           5.3.1 Drivers
                    5.3.1.1 Need for Standardizing Business Processes With Better Technology
                    5.3.1.2 Increasing Adoption By SMBS
                    5.3.1.3 Increasing Trend of Bring Your Own Device (BYOD)
           5.3.2 Restraints
                    5.3.2.1 Concerns Pertaining to Data Security and Privacy
           5.3.3 Opportunities
                    5.3.3.1 Vertical-Specific Applications
                    5.3.3.2 Government Investment in the Cloud Applications Market
           5.3.4 Challenges
                    5.3.4.1 Need for Proactive Consulting
                    5.3.4.2 Migration of Applications to Cloud

6 Industry Trends (Page No. - 40)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Porter’s Five Forces Analysis
           6.3.1 Threat of New Entrants
           6.3.2 Threat of Substitutes
           6.3.3 Bargaining Power of Suppliers
           6.3.4 Bargaining Power of Buyers
           6.3.5 Intensity of Competitive Rivalry
    6.4 Strategic Benchmarking

7 Middle East Cloud Applications Market Analysis, By Type (Page No. - 46)
    7.1 Introduction
    7.2 Customer Relationship Management (CRM)
    7.3 Human Capital Management (HCM)
    7.4 Enterprise Resource Planning (ERP)
    7.5 Supply Chain Management (SCM)
    7.6 Business Intelligence (BI)
    7.7 Content Management and Collaboration
    7.8 Ecommerce
    7.9 Other Industry-Specific Applications

8 Middle East Cloud Applications Market Analysis, By Vertical (Page No. - 64)
    8.1 Introduction
    8.2 Banking, Financial Services, and Insurance (BFSI)
    8.3 Telecommunications and IT 
    8.4 Manufacturing
    8.5 Retail and Wholesale
    8.6 Government
    8.7 Travel and Hospitality
    8.8 Resource and Utilities
    8.9 Healthcare and Life Sciences
    8.10 Other Verticals

9 Middle East Cloud Applications Market Analysis, By End User (Page No. - 83)
    9.1 Introduction
    9.2 Small and Medium Businesses (SMBS)
    9.3 Large Enterprises

10 Country-Wise Analysis (Page No. - 87)
     10.1 Introduction
     10.2 Kingdom of Saudi Arabia (KSA)
     10.3 United Arab Emirates (UAE)
     10.4 Qatar
     10.5 Other Countries

11 Competitive Landscape (Page No. - 95)
     11.1 Overview
     11.2 Competitive Situation and Trends
             11.2.1 New Product Launches
             11.2.2 Agreements, Partnerships, Collaborations, and Joint Ventures
             11.2.3 Mergers and Acquisitions
             11.2.4 Other Developments

12 Company Profiles (Page No. - 102)
(Overview, Products & Services, Strategies & Insights, Developments and MNM View)*
     12.1 Introduction
     12.2 International Business Machines Corporation (Ibm)
     12.3 Oracle
     12.4 SAP SE
     12.5 Microsoft Corporation
     12.6 Salesforce.Com
     12.7 Infor, Inc.
     12.8 Workday, Inc.
     12.9 Netsuite, Inc.
     12.10 The Sage Group Plc
     12.11 Epicor
     12.12 Ramco Systems Limited
*Details on Overview, Products & Services, Strategies & Insights, Developments and MNM View Might Not be Captured in Case of Unlisted Companies.

13 Appendix (Page No. - 134)
     13.1 Excerpts From Industry Experts
     13.2 Discussion Guide
     13.3 Introducing RT: Real-Time Market Intelligence
     13.4 Available Customizations
     13.5 Related Reports


List of Tables (70 Tables)

Table 1 Assumptions of the Research Study
Table 2 Adoption By Smb is Propelling the Growth of the Cloud Applications Market
Table 3 Concerns of Data Security and Privacy Are Restraints of the Cloud Applications Market
Table 4 Verticalized Cloud Solutions is the Key Opportunity for the Cloud Applications Market
Table 5 Need for Proactive Consulting is the Key Challenge for the Cloud Applications Market
Table 6 Middle East Cloud Applications Market Size, By Type, 2013–2020 ($Million)
Table 7 CRM: Market Size, By Country, 2013–2020 ($Million)
Table 8 CRM: Market Size, By End User, 2013–2020 ($Million)
Table 9 CRM: Market Size, By Vertical, 2013–2020 ($Million)
Table 10 HCM: Market Size, By Country, 2013–2020 ($Million)
Table 11 HCM: Market Size, By End User, 2013–2020 ($Million)
Table 12 HCM: Market Size, By Vertical, 2013–2020 ($Million)
Table 13 ERP: Market Size, By Country, 2013–2020 ($Million)
Table 14 ERP: Market Size, By End User, 2013–2020 ($Million)
Table 15 ERP: Market Size, By Vertical, 2013–2020 ($Million)
Table 16 SCM: Market Size, By Country, 2013–2020 ($Million)
Table 17 SCM: Market Size, By End User, 2013–2020 ($Million)
Table 18 SCM: Market Size, By Vertical, 2013–2020 ($Million)
Table 19 BI: Market Size, By Country, 2013–2020 ($Million)
Table 20 BI: Market Size, By End User, 2013–2020 ($Million)
Table 21 BI: Market Size, By Vertical, 2013–2020 ($Million)
Table 22 Content Management and Collaboration: Market Size, By Country, 2013–2020 ($Million)
Table 23 Content Management and Collaboration: Market Size, By End User, 2013–2020 ($Million)
Table 24 Content Management and Collaboration: Market Size, By Vertical, 2013–2020 ($Million)
Table 25 Ecommerce: Market Size, By Country, 2013–2020 ($Million)
Table 26 Ecommerce: Market Size, By End User, 2013–2020 ($Million)
Table 27 Ecommerce: Market Size, By Vertical, 2013–2020 ($Million)
Table 28 Other Industry-Specific Applications: Market Size, By Country, 2013–2020 ($Million)
Table 29 Other Industry-Specific Applications: Market Size, By End User, 2013–2020 ($Million)
Table 30 Other Industry-Specific Applications: Market Size, By Vertical, 2013–2020 ($Million)
Table 31 Middle East Cloud Applications Market Size, By Vertical, 2013–2020 ($Million)
Table 32 BFSI: Market Size, By Country, 2013–2020 ($Million)
Table 33 BFSI: Market Size, By End User, 2013–2020 ($Million)
Table 34 BFSI: Market Size, By Type, 2013–2020 ($Million)
Table 35 Telecommunication and It: Market Size, By Country, 2013–2020 ($Million)
Table 36 Telecommunications and It: Market Size, By End User, 2013–2020 ($Million)
Table 37 Telecommunications and It: Market Size, By Type, 2013–2020 ($Million)
Table 38 Manufacturing: Market Size, By Country, 2013–2020 ($Million)
Table 39 Manufacturing: Market Size, By End User, 2013–2020 ($Million)
Table 40 Manufacturing: Market Size, By Type, 2013–2020 ($Million)
Table 41 Retail and Wholesale: Market Size, By Country, 2013–2020 ($Million)
Table 42 Retail and Wholesale : Market Size, By End User, 2013–2020 ($Million)
Table 43 Retail and Wholesale: Market Size, By Type, 2013–2020 ($Million)
Table 44 Government: Market Size, By Country, 2013–2020 ($Million)
Table 45 Government: Market Size, By End User, 2013–2020 ($Million)
Table 46 Government: Market Size, By Type, 2013–2020 ($Million)
Table 47 Travel and Hospitality: Market Size, By Country, 2013–2020 ($Million)
Table 48 Travel and Hospitality: Market Size, By End User, 2013–2020 ($Million)
Table 49 Travel and Hospitality: Market Size, By Type, 2013–2020 ($Million)
Table 50 Resource and Utilities: Market Size, By Country, 2013–2020 ($Million)
Table 51 Resource and Utilities: Market Size, By End User, 2013–2020 ($Million)
Table 52 Resource and Utilities: Market Size, By Type, 2013–2020 ($Million)
Table 53 Healthcare and Life Sciences: Market Size, By Country, 2013–2020 ($Million)
Table 54 Healthcare and Life Sciences: Market Size, By End User, 2013–2020 ($Million)
Table 55 Healthcare and Life Sciences: Market Size, By Type, 2013–2020 ($Million)
Table 56 Others: Market Size, By Country, 2013–2020 ($Million)
Table 57 Others: Market Size, By End User, 2013–2020 ($Million)
Table 58 Others: Market Size, By Type, 2013–2020 ($Million)
Table 59 Middle East Cloud Applications Market Size, By End User, 2013–2020 ($Million)
Table 60 SMBS: Market Size, By Country, 2013–2020 ($Million)
Table 61 Large Enterprises: Market Size, By Country, 2013–2020 ($Million)
Table 62 Middle East Cloud Applications Market Size, By Country, 2013–2020 ($Million)
Table 63 KSA: Market Size, By End User, 2013–2020 ($Million)
Table 64 UAE: Market Size, By End User, 2013–2020 ($Million)
Table 65 Qatar: Market Size, By End User, 2013–2020 ($Million)
Table 66 Other Countries: Market Size, By End User, 2013–2020 ($Million)
Table 67 New Product Launches, 2012–2015
Table 68 Agreements, Partnerships, Collaborations, and Joint Ventures, 2012–2014
Table 69 Mergers and Acquisitions, 2012–2015
Table 70 Other Developements, 2012–2014


List of Figures (44 Figures)

Figure 1 Research Design
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Breakdown of Primary Interview: By Company Type, Designation, and Country
Figure 5 Middle East Cloud Applications Market Snapshot on the Basis of Type (2015 vs. 2020)
Figure 6 Qatar Region is Creating Huge Investment Opportunities in the Middle East Cloud Applications Market
Figure 7 Lucrative Market Prospects in the Middle East Cloud Applications Market
Figure 8 Life Cycle Analysis, By Country (2015): Qatar Soon to Enter Exponential Growth Phase During the Forecast Period
Figure 9 Middle East Cloud Applications Market: Top Three Verticals and Countries Market Growth Rate (2015–2020)
Figure 10 Market Segmentation: By Type
Figure 11 Market Segmentation: By Vertical
Figure 12 Market Segmentation: By Country
Figure 13 Market Segmentation: By End User
Figure 14 Need of Standardizng Business Process is Driving the Middle East Cloud Applications Market
Figure 15 Value Chain Analysis
Figure 16 Porter’s Five Forces Analysis
Figure 17 Strategic Benchmarking
Figure 18 CRM Applications Segment is Expected to Have the Highest Market Share Throughout the Forecast Period
Figure 19 Middle East Cloud Applications Market Growth Rate Comparison: By Vertical
Figure 20 Middle East Cloud Applications Market Size in SMBS is Expected to Grow By 30.3% During the Forecast Period
Figure 21 Market Snapshot
Figure 22 Market Comparison By Country
Figure 23 KSA Cloud Applications Market is Having Highest Market Share Among the Countries of Middle East
Figure 24 UAE Cloud Application Market Expected to Grow With CAGR of 23.35% During the Forecast Period
Figure 25 Qatar is the Fastest Growing Country in Middle East
Figure 26 Companies Adopted Agreements, Partnerships, Collaborations, and Joint Ventures as the Key Growth Strategies Over the Period of 2012–2015
Figure 27 New Product Development Have Fueled the Intense Competition in Middle East Cloud Applications Market
Figure 28 Battle for Market Share of 2013- 2015: New Product Launch Was the Key Strategy
Figure 29 Geographic Revenue Mix of Top Market Players
Figure 30 Ibm.: Company Snapshot
Figure 31 Ibm: SWOT Analysis
Figure 32 Oracle: Company Snapshot
Figure 33 Oracle: SWOT Analysis
Figure 34 SAP SE: Company Snapshot
Figure 35 SAP SE: SWOT Analysis
Figure 36 Microsoft Corporation: Company Snapshot
Figure 37 Microsoft: SWOT Analysis
Figure 38 Salesforce.Com: Company Snapshot
Figure 39 Salesforce.Com: SWOT Analysis
Figure 40 Infor, Inc.: Company Snapshot
Figure 41 Workday, Inc.: Company Snapshot
Figure 42 Netsuite, Inc.: Company Snapshot
Figure 43 The Sage Group Plc: Company Snapshot
Figure 44 Ramco Systems Limited: Company Snapshot

Cloud applications are the software applications offered to users by the cloud providers in terms of Software-as-a- Service (SaaS). The users can access the applications under paid-subscription contracts and do not need to download the application or upgrade it or maintain any server. Thus, cloud applications are more of a hybrid between traditional desktop and web applications. They basically involve a different location for storage of all the applications, while making it accessible at any given point in time. These benefits have attracted many organizations in the Middle East to adopt the applications on-cloud rather than on-premise, to save time and cost. The increasing business demand for maximum flexibility of resources and the rapid pace of change in technology is making hosted and cloud-based solutions the dominant model in the Middle East.

The Middle East market is considered to be the major market for the cloud applications because large number of organizations in Middle East adopting outsourcing services as the companies has opened up with the concept of remote service delivery.  Thus cloud applications providers are entering into the emerging market of the Middle East to meet this increasing demand of cloud applications from this region.

The Middle East cloud applications market research report outlines the key trends, market size and forecast for various emerging sub-segments of the market. The report also emphasizes on key adoption trends, future growth potential sub-markets, key drivers, challenges, restraints, and opportunities in the market ecosystem. It also provides insights into the current and future revenues of the market from 2014 to 2020 and with an understanding of market drivers, current and upcoming players, and competitive landscape.

The Middle East cloud applications market is segmented by type: Customer Relationship Management (CRM), content management and collaboration, eCommerce, Human Capital Management (HCM), Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Business Intelligence (BI), and other industry specific applications; by vertical: Banking, Financial Services and Insurance (BFSI), telecommunication & IT, manufacturing, retail & wholesales, government, travel and hospitality, resource and utilities, healthcare & life sciences, and others; by end user: SMBs and large enterprise; by country: Kingdom of Saudi Arabia (KSA), Qatar, and United Arab Emirates (UAE).

The Middle East cloud applications market is expected to grow from $887.5 Million in 2015 to $2404.5 Million by 2020, at an estimated Compound Annual Growth Rate (CAGR) of 22.1% from 2015 to 2020.

Middle East Cloud Applications: Market Size, 2015 – 2020 ($Million, Y-O-Y %)

Middle East Cloud Applications Market

Source: Expert Views, Primary Interviews, and MarketsandMarkets Analysis

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