Enterprise Content Management Market

Enterprise Content Management Market by Component, Deployment Mode, Organization Size, Business Function (HR Operations, Procurement and Supply Chain Management), Vertical (BFSI, Transportation and Logistics), and Region - Global Forecast to 2025

Report Code: TC 2370 May, 2020, by marketsandmarkets.com

Market Forecasts

[225 Pages Report] The global Enterprise Content Management (ECM) market size is projected to grow from USD 40.1 billion in 2020 to USD 66.9 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 10.8% during the forecast period. The major growth factors of the enterprise content management market include the increased need of companies to organize, categorize, and structure all of the content in a meaningful, easily explorable manner and rising demand of companies to deliver personalized content to the right audience through the right channels.

Fraud Detection and Prevention Market

Among solutions, the eSignature segment to grow at the highest CAGR during the forecast period

There is a clear move in the business world toward all-digital business processes. Electronic, automated processes allow the kind of efficiency that old-fashioned, paper-focused processes simply cannot. One of the areas where a digital solution is clearly called for is signature capture software. An effective ECM enables customers and clients to digitally sign documents, proposals, and more. An electronic signature (eSignature) solution is composed of software to sign documents electronically, which has a whole host of benefits for companies’ security, organization, and efficiency. eSignatures provide companies and their customers the ability to sign electronic documents from just about anywhere. Automatic emails notify signers when their signatures are required, and with the click of a button, documents are presented for signature from any computer or mobile device.

Cloud deployment mode to grow at a rapid pace during the forecast period

Advances in cloud and analytics technology, as well as the continued integration of social collaboration tools, have expanded the outlook for what ECM solutions can do. The sheer volume of content that is being created and stored can be staggering; over time, the improvements in cloud and analytics technologies would drive the need for better usability and mobility among end-users. All these signs point in the direction of cloud deployment as a primary means of maximizing ECM's effectiveness. ECM cloud-based solutions enable organizations to avoid upfront implementation and infrastructure costs, mitigate staffing expenses, and ultimately reduce their total cost of ownership on the storage and management of content. In addition to significant cost reduction, organizations are considering improving their ECM's ease-of-use and accessibility by implementing cloud deployment. Therefore, moving an ECM tool to the cloud makes it even easier for team members to store, retrieve, and apply content while on-the-go or working from home.

Fraud Detection and Prevention Market

Among regions, North America to hold the highest market share during the forecast period

North America is expected to be the highest revenue-generating region in the global Enterprise Content Management Market, with the US contributing a high market share, followed by Canada. Both countries have heavily invested in Research and Development (R&D) activities, contributing to the growth of new technologies. Furthermore, this region has been extremely responsive toward adopting the latest technological advancements, such as integration technologies with cloud and mobile technologies with ECM solutions. Growing internet usage and mobile penetration have increased the generation of digital documents, and North America is at the forefront in deploying ECM mobile apps, which are efficient in digital document transfer and collaboration among geographically diverse employees or locations. North America houses multiple ECM vendors, such as Microsoft, IBM, Oracle, Xerox, OpenText, Veeva, M-Files, and niche players in the market such as Ascend, Laserfiche, Alfresco, Hyland Software, and Nuxeo. SMEs and large enterprises mainly consider ECM solutions, especially cloud-based ECM deployment, to improve their B2B approaches and maintain consistency in enterprise content, thereby enhancing the efficiency in different business process workflows.

Key market players

IBM (US), Oracle (US), Microsoft (US), SAP (Germany), OpenText (Canada), Xerox (US), Atlassian (Australia), Newgen Software (India), Veeva (US), Fabasoft (Austria), Ascend Software (US), Alfresco (US), Laserfiche (US), M-Files (US), Hyland (US), Everteam (US), Nuxeo (US), Systemware (US), DOMA Technologies (US), SER Group (Germany), GRM Information Management (US), Box (US), Adobe (US). These vendors have adopted various organic and inorganic growth strategies, such as new product launches, partnerships and collaborations, and mergers and acquisitions, to expand their presence in the global Enterprise Content Management Market.

IBM’s (US) major operating sector consists of five business segments: cognitive solutions, global business services, technology services and cloud platforms, systems, and global financing. The company offers a broad and robust product portfolio and majorly focuses on improving the product efficiency of analytics, cloud, cognitive, commerce, IoT, industry solutions, systems, mobile, security, social, and Watson technologies. Its innovative and cost-effective products offer it a competitive advantage over others. The company offers various services, including Application Services, Business Process and Operations, Business Strategy and Design, Cloud Services, Network Services, Technology Consulting Services, Salesforce Consulting Services, and Technology Support Services. It offers its products to various industries, including aerospace and defense, electronics, banking and financial markets, healthcare, travel and transportation, life sciences, and manufacturing. In the Enterprise Content Management Market, IBM offers IBM Enterprise Content Management Suite that supports organizations in digital transformation and help them build a cognitive business that is confident, efficient, and competitive. The company offers ECM capabilities to capture, protect, activate, analyze, and engage with content for greater insight and action.

Scope of the Report

Report Metric

Details

Market size available for years

2018–2025

Base year considered

2019

Forecast period

2020–2025

Forecast units

Million (USD)

Segments covered

Component, Deployment Mode, Organization Size, Business Function, Vertical, and Region

Geographies covered

North America, Europe, APAC, Latin America, and MEA

Companies covered

IBM (US), Oracle (US), Microsoft (US), SAP (Germany), OpenText (Canada), Xerox (US), Atlassian (Australia), Newgen Software (India), Veeva (US), Fabasoft (Austria), Ascend Software (US), Alfresco (US), Laserfiche (US), M-Files (US), Hyland (US), Everteam (US), Nuxeo (US), Systemware (US), DOMA Technologies (US), SER Group (Germany), GRM Information Management (US), Box (US), Adobe (US)

This research report categorizes the market based on component, deployment mode, organization size, business function, vertical, and region.

Based on component, the Enterprise Content Management Market is divided into the following segments:

  • Solutions
  • Services

    Based on solution, the ECM market is divided into the following segments:

    Based on services, the Enterprise Content Management Market is divided into the following segments:

    • Professional Services
    • Managed Services

    Based on professional services, the ECM market is divided into the following segments:

    • Training and Consulting
    • Deployment and Integration
    • Support and Maintenance

    Based on deployment mode, the Enterprise Content Management Market is divided into the following segments:

    • Cloud
    • On-premises

    Based on organization size, the ECM market is divided into the following segments:

    • Large Enterprises
    • Small and Medium-sized Enterprises (SMEs)

    Based on business function, the ECM market is divided into the following segments:

    • Accounting and Legal
    • HR Operations
    • Sales and Marketing
    • Procurement and Supply Chain Management

    Based on vertical, the ECM market is divided into the following segments:

    • BFSI
    • Government
    • Manufacturing
    • Telecom and IT
    • Retail and eCommerce
    • Healthcare and Life Sciences
    • Media and Entertainment
    • Transportation and Logistics
    • Others (Energy and utilities, hospitality, education, and real estate and construction)

    Based on Region, the Enterprise Content Management Market is divided into the following segments:

    • North America
      • United States (US)
      • Canada
    • Europe
      • United Kingdom (UK)
      • Germany
      • France
      • Rest of Europe
    • APAC
      • China
      • Japan
      • Australia and New Zealand (ANZ)
      • Rest of APAC
    • MEA
      • Middle East
      • Africa
    • Latin America
      • Brazil
      • Mexico
      • Rest of Latin America

    Recent developments

    • In March 2020, IBM introduced IBM Automation Mobile Capture which is an easy-to-use mobile app that captures documents and images, using on-device Optical Character Recognition (OCR) and machine learning. Automation Mobile Capture is included in IBM Datacap V9.1.6, IBM FileNet Content Manager V5.5.4, and works with IBM Content Navigator V3.0.6.
    • In February 2020, Oracle introduced five cloud regions in Saudi Arabia, Australia, Japan, Canada, and The Netherlands. This expansion made Oracle’s Generation 2 Cloud to be available in 21 independent locations.
    • In August 2019, Veeva added new capabilities in Veeva Vault RIM for medical devices and diagnostics to manage regulatory documents and processes. Vault RIM includes new medical device capabilities to streamline processes and drive greater efficiency.
    • In December 2019, Alfresco added powerful, new information governance to reduce the effort to discover, manage, and hold records. Alfresco Governance Services includes enriched search and ‘Legal Hold’ supercharged by AI.
    • In April 2019, Atlassian acquired AgileCraft, a leading provider of enterprise agile planning software. This enabled Atlassian to help executives align the work across their organization providing an all-encompassing view that connects strategy, work, and outcomes.

    Critical questions the report answers

    • What are the current trends driving the Enterprise Content Management Market?
    • Which solutions are most companies deploying in the market?
    • Where will recent developments of market vendors take the industry in the mid- to long-term?
    • Who are the top vendors in the ECM market, and what is their competitive analysis?
    • What are the drivers and challenges faced by vendors in the ECM market?

    To speak to our analyst for a discussion on the above findings, click Speak to Analyst

    TABLE OF CONTENTS

    1 INTRODUCTION (Page No. - 20)
        1.1 OBJECTIVES OF THE STUDY
        1.2 MARKET DEFINITION
               1.2.1 INCLUSIONS AND EXCLUSIONS
        1.3 MARKET SCOPE
               1.3.1 MARKET SEGMENTATION
               1.3.2 REGIONS COVERED
               1.3.3 YEARS CONSIDERED FOR THE STUDY
        1.4 CURRENCY CONSIDERED
        1.5 STAKEHOLDERS
        1.6 SUMMARY OF CHANGES

    2 RESEARCH METHODOLOGY (Page No. - 24)
        2.1 RESEARCH DATA
               2.1.1 SECONDARY DATA
               2.1.2 PRIMARY DATA
                        2.1.2.1 Breakup of primary profiles
                        2.1.2.2 Key industry insights
        2.2 MARKET BREAKUP AND DATA TRIANGULATION
        2.3 MARKET SIZE ESTIMATION
               2.3.1 TOP-DOWN APPROACH
               2.3.2 BOTTOM-UP APPROACH
        2.4 MARKET FORECAST
        2.5 ASSUMPTIONS FOR THE STUDY
        2.6 LIMITATIONS OF THE STUDY

    3 EXECUTIVE SUMMARY (Page No. - 34)

    4 PREMIUM INSIGHTS (Page No. - 40)
        4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE MARKET
        4.2 TOP 3 SOLUTIONS
        4.3 ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION
        4.4 NORTH AMERICA MARKET, BY COMPONENT AND VERTICAL

    5 MARKET OVERVIEW AND INDUSTRY TRENDS (Page No. - 42)
        5.1 INTRODUCTION
        5.2 MARKET DYNAMICS
               5.2.1 DRIVERS
                        5.2.1.1 Demand to strengthen corporate information governance practices to make improvements in compliance and audit management
                        5.2.1.2 Growing amount of data and investment in big data analytics by companies to make better business decisions
                        5.2.1.3 Rising demand to improve archived content across channels by keeping crucial content protected
               5.2.2 RESTRAINTS
                        5.2.2.1 Impact of stringent government rules and regulations
               5.2.3 OPPORTUNITIES
                        5.2.3.1 Increasing demand for cloud analytics
                        5.2.3.2 Growing inclination toward adoption of Robotic Process Automation (RPA)
               5.2.4 CHALLENGES
                        5.2.4.1 Lack of skilled workforce and poor management in creating user adoption process
                        5.2.4.2 Impact of the COVID-19 outbreak on the global economy
        5.3 USE CASES
               5.3.1 WITH XEROX DOCUSHARE, THE AGENCY WAS ABLE TO STORE FORMS FOR ALL COUNTY ASSISTANT OFFICES THROUGHOUT THE STATE AND AUTOMATE CHANGES TO FORMS
               5.3.2 MITSUI SUMITOMO INSURANCE IS HELPED BY ALFRESCO TO MANAGE AND STORE POLICY CRITICAL DOCUMENTS
               5.3.3 FINGRID OYJ SELECTS M-FILES FOR SECURE INFORMATION MANAGEMENT
               5.3.4 NATIONAL HEALTH SERVICE (NHS) IMPROVES EINVOICING WITH EVERTEAM.IBPMS
        5.4 VALUE CHAIN ANALYSIS
        5.5 REGULATORY COMPLIANCES
               5.5.1 GENERAL DATA PROTECTION REGULATION
               5.5.2 ISO 9001 STANDARD
               5.5.3 CONTENT MANAGEMENT INTEROPERABILITY SERVICES
               5.5.4 DEPARTMENT OF DEFENSE STANDARD
               5.5.5 ISO 15489: 2001 STANDARD
               5.5.6 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996
        5.6 ENTERPRISE CONTENT MANAGEMENT: SYSTEM ARCHITECTURE
        5.7 FUTURE OUTLOOK
               5.7.1 ENTERPRISE CONTENT MANAGEMENT AND IOT TECHNOLOGY
               5.7.2 ENTERPRISE CONTENT MANAGEMENT AND ARTIFICIAL INTELLIGENCE TECHNOLOGY
               5.7.3 ENTERPRISE CONTENT MANAGEMENT AND BLOCKCHAIN TECHNOLOGY
               5.7.4 ENTERPRISE CONTENT MANAGEMENT AND AUGMENTED REALITY

    6 ENTERPRISE CONTENT MANAGEMENT MARKET, BY COMPONENT (Page No. - 57)
        6.1 INTRODUCTION
        6.2 SOLUTIONS
               6.2.1 CONTENT LIFECYCLE MANAGEMENT
               6.2.2 DOCUMENT IMAGING AND MANAGEMENT
               6.2.3 WEB CONTENT MANAGEMENT
               6.2.4 DIGITAL ASSET MANAGEMENT
               6.2.5 MOBILE CONTENT MANAGEMENT
               6.2.6 EDISCOVERY
               6.2.7 ESIGNATURE
        6.3 SERVICES
               6.3.1 MANAGED SERVICES
               6.3.2 PROFESSIONAL SERVICES
                        6.3.2.1 Training and consulting
                        6.3.2.2 Support and maintenance
                        6.3.2.3 Deployment and integration

    7 ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE (Page No. - 69)
        7.1 INTRODUCTION
        7.2 ON-PREMISES
        7.3 CLOUD

    8 ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE (Page No. - 72)
        8.1 INTRODUCTION
        8.2 LARGE ENTERPRISES
        8.3 SMALL AND MEDIUM-SIZED ENTERPRISES

    9 ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION (Page No. - 75)
        9.1 INTRODUCTION
        9.2 SALES AND MARKETING
        9.3 ACCOUNTING AND LEGAL
        9.4 HUMAN RESOURCE OPERATIONS
        9.5 PROCUREMENT AND SUPPLY CHAIN MANAGEMENT

    10 ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL (Page No. - 80)
         10.1 INTRODUCTION
         10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE
         10.3 GOVERNMENT
         10.4 MANUFACTURING
         10.5 HEALTHCARE AND LIFE SCIENCES
         10.6 TELECOM AND IT
         10.7 MEDIA AND ENTERTAINMENT
         10.8 RETAIL AND ECOMMERCE
         10.9 TRANSPORTATION AND LOGISTICS
         10.10 OTHERS

    11 ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION (Page No. - 89)
         11.1 INTRODUCTION
         11.2 NORTH AMERICA
                 11.2.1 UNITED STATES
                 11.2.2 CANADA
         11.3 EUROPE
                 11.3.1 UNITED KINGDOM
                 11.3.2 GERMANY
                 11.3.3 FRANCE
                 11.3.4 REST OF EUROPE
         11.4 ASIA PACIFIC
                 11.4.1 CHINA
                 11.4.2 JAPAN
                 11.4.3 AUSTRALIA AND NEW ZEALAND
                 11.4.4 REST OF ASIA PACIFIC
         11.5 MIDDLE EAST AND AFRICA
                 11.5.1 MIDDLE EAST
                 11.5.2 AFRICA
         11.6 LATIN AMERICA
                 11.6.1 BRAZIL
                 11.6.2 MEXICO
                 11.6.3 REST OF LATIN AMERICA

    12 COMPETITIVE LANDSCAPE (Page No. - 147)
         12.1 KEY MARKET DEVELOPMENTS
                 12.1.1 NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS
                 12.1.2 BUSINESS EXPANSIONS
                 12.1.3 MERGERS AND ACQUISITIONS
                 12.1.4 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS
         12.2 COMPETITIVE LEADERSHIP MAPPING
                 12.2.1 VISIONARY LEADERS
                 12.2.2 INNOVATORS
                 12.2.3 DYNAMIC DIFFERENTIATORS
                 12.2.4 EMERGING COMPANIES
         12.3 MARKET RANKING OF KEY PLAYERS IN THE ENTERPRISE CONTENT MANAGEMENT MARKET

    13 COMPANY PROFILES (Page No. - 156)
         13.1 INTRODUCTION
    (Business and Financial Overview, Solutions and Services Offered, Platforms Offered, Recent Developments, SWOT analysis & MnM View)*
         13.2 IBM
         13.3 ORACLE
         13.4 BOX
         13.5 MICROSOFT
         13.6 SAP
         13.7 OPENTEXT
         13.8 XEROX
         13.9 ATLASSIAN
         13.10 NEWGEN SOFTWARE
         13.11 VEEVA
         13.12 FABASOFT
         13.13 ASCEND SOFTWARE
         13.14 ALFRESCO
         13.15 LASERFICHE
         13.16 M-FILES
         13.17 HYLAND
         13.18 EVERTEAM
         13.19 ADOBE
         13.20 OBJECTIVE
         13.21 NUXEO
         13.22 SYSTEMWARE
         13.23 DOMA TECHNOLOGIES
         13.24 SER GROUP
         13.25 GRM INFORMATION MANAGEMENT

    *Details on Business and Financial Overview, Solutions and Services Offered, Platforms Offered, Recent Developments, SWOT analysis & MnM View might not be captured in case of unlisted companies.

    14 APPENDIX (Page No. - 214)
         14.1 INDUSTRY EXPERTS
         14.2 DISCUSSION GUIDE
         14.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
         14.4 AVAILABLE CUSTOMIZATIONS
         14.5 RELATED REPORTS
         14.6 AUTHOR DETAILS


    LIST OF TABLES (123 TABLES)

    TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2017–2019
    TABLE 2 FACTOR ANALYSIS
    TABLE 3 GLOBAL ENTERPRISE CONTENT MANAGEMENT MARKET SIZE AND GROWTH RATE, 2018–2025 (USD MILLION, Y-O-Y %)
    TABLE 4 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 5 SOLUTIONS: MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION)
    TABLE 6 SOLUTIONS: MARKET SIZE, BY REGION, 2018–2025 (USD MILLION)
    TABLE 7 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 8 SERVICES: MARKET SIZE, BY REGION, 2018–2025 (USD MILLION)
    TABLE 9 PROFESSIONAL SERVICES: MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION)
    TABLE 10 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 11 MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 12 MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 13 MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 14 MARKET SIZE, BY REGION, 2018–2025 (USD MILLION)
    TABLE 15 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 16 NORTH AMERICA: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 17 NORTH AMERICA: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 18 NORTH AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 19 NORTH AMERICA: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 20 NORTH AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 21 NORTH AMERICA: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 22 NORTH AMERICA: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 23 NORTH AMERICA: MARKET SIZE, BY COUNTRY, 2018–2025 (USD MILLION)
    TABLE 24 UNITED STATES: MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 25 UNITED STATES: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 26 UNITED STATES: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 27 UNITED STATES: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 28 UNITES STATES: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 29 UNITED STATES: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 30 UNITED STATES: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 31 UNITED STATES: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 32 CANADA: MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 33 CANADA: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 34 CANADA: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 35 CANADA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 36 CANADA: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 37 CANADA: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 38 CANADA: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 39 CANADA: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 40 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 41 EUROPE: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 42 EUROPE: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 43 EUROPE: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 44 EUROPE: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 45 EUROPE: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 46 EUROPE: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 47 EUROPE: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 48 EUROPE: MARKET SIZE, BY COUNTRY, 2018–2025 (USD MILLION)
    TABLE 49 UNITED KINGDOM: MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 50 UNITED KINGDOM: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 51 UNITED KINGDOM: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 52 UNITED KINGDOM: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 53 UNITED KINGDOM: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 54 UNITED KINGDOM: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 55 UNITED KINGDOM: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 56 UNITED KINGDOM: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 57 GERMANY: MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 58 GERMANY: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 59 GERMANY: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 60 GERMANY: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 61 GERMANY: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 62 GERMANY: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 63 GERMANY: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 64 GERMANY: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 65 FRANCE: MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 66 FRANCE: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 67 FRANCE: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 68 FRANCE: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 69 FRANCE: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 70 FRANCE: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 71 FRANCE: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 72 FRANCE: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 73 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 74 ASIA PACIFIC: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 75 ASIA PACIFIC: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 76 ASIA PACIFIC: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 77 ASIA PACIFIC: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 78 ASIA PACIFIC: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 79 ASIA PACIFIC: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 80 ASIA PACIFIC: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 81 ASIA PACIFIC: MARKET SIZE, BY COUNTRY, 2018–2025 (USD MILLION)
    TABLE 82 CHINA: MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 83 CHINA: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 84 CHINA: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 85 CHINA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 86 CHINA: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 87 CHINA: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 88 CHINA: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 89 CHINA: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 90 JAPAN: MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 91 JAPAN: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 92 JAPAN: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 93 JAPAN: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 94 JAPAN: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 95 JAPAN: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 96 JAPAN: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 97 JAPAN: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 98 AUSTRALIA AND NEW ZEALAND: MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 99 AUSTRALIA AND NEW ZEALAND: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 100 AUSTRALIA AND NEW ZEALAND: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 101 AUSTRALIA AND NEW ZEALAND: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 102 AUSTRALIA AND NEW ZEALAND: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 103 AUSTRALIA AND NEW ZEALAND: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 104 AUSTRALIA AND NEW ZEALAND: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 105 AUSTRALIA AND NEW ZEALAND: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 106 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 107 MIDDLE EAST AND AFRICA: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 108 MIDDLE EAST AND AFRICA: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 109 MIDDLE EAST AND AFRICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 110 MIDDLE EAST AND AFRICA: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 111 MIDDLE EAST AND AFRICA: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 112 MIDDLE EAST AND AFRICA: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 113 MIDDLE EAST AND AFRICA: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 114 MIDDLE EAST AND AFRICA: MARKET SIZE, BY COUNTRY, 2018–2025 (USD MILLION)
    TABLE 115 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION)
    TABLE 116 LATIN AMERICA: MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION)
    TABLE 117 LATIN AMERICA: MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION)
    TABLE 118 LATIN AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION)
    TABLE 119 LATIN AMERICA: MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION)
    TABLE 120 LATIN AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)
    TABLE 121 LATIN AMERICA: MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)
    TABLE 122 LATIN AMERICA: MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION)
    TABLE 123 LATIN AMERICA: MARKET SIZE, BY COUNTRY, 2018–2025 (USD MILLION)

     

    LIST OF FIGURES (57 FIGURES)

    FIGURE 1 ENTERPRISE CONTENT MANAGEMENT MARKET: RESEARCH DESIGN
    FIGURE 2 DATA TRIANGULATION
    FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 1 (SUPPLY SIDE): REVENUE OF SOLUTIONS/SERVICES OF THE ENTERPRISE CONTENT MANAGEMENT MARKET
    FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 2 BOTTOM-UP (SUPPLY SIDE): COLLECTIVE REVENUE OF ALL SOLUTIONS/SERVICES OF THE ENTERPRISE CONTENT MANAGEMENT MARKET
    FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 3 TOP-DOWN (DEMAND SIDE): SHARE OF ENTERPRISE CONTENT MANAGEMENT THROUGH THE OVERALL ENTERPRISE CONTENT MANAGEMENT SPENDING
    FIGURE 6 TOP-DOWN AND BOTTOM-UP APPROACHES
    FIGURE 7 ENTERPRISE CONTENT MANAGEMENT MARKET SNAPSHOT, BY COMPONENT
    FIGURE 8 MARKET SNAPSHOT, BY SOLUTION
    FIGURE 9 MARKET SNAPSHOT, BY SERVICE
    FIGURE 10 MARKET SNAPSHOT, BY PROFESSIONAL SERVICE
    FIGURE 11 MARKET SNAPSHOT, BY BUSINESS FUNCTION
    FIGURE 12 MARKET SNAPSHOT, BY DEPLOYMENT MODE
    FIGURE 13 MARKET SNAPSHOT, BY ORGANIZATION SIZE
    FIGURE 14 MARKET SNAPSHOT, BY VERTICAL
    FIGURE 15 MARKET SNAPSHOT, BY REGION
    FIGURE 16 RISING DEMAND FOR CONTENT MANAGEMENT ACROSS VERTICALS AND INCREASING DIGITIZATION TO DRIVE THE ENTERPRISE CONTENT MANAGEMENT MARKET GROWTH
    FIGURE 17 ESIGNATURE SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
    FIGURE 18 NORTH AMERICA TO HOLD THE HIGHEST MARKET SHARE IN 2020
    FIGURE 19 SOLUTIONS SEGMENT AND HR OPERATIONS SEGMENT TO ACCOUNT FOR THE HIGHEST SHARES IN THE NORTH AMERICA ENTERPRISE CONTENT MANAGEMENT MARKET IN 2020
    FIGURE 20 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
    FIGURE 21 VALUE CHAIN ANALYSIS
    FIGURE 22 ENTERPRISE CONTENT MANAGEMENT: SYSTEM ARCHITECTURE
    FIGURE 23 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
    FIGURE 24 ESIGNATURE SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
    FIGURE 25 PROFESSIONAL SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
    FIGURE 26 DEPLOYMENT AND INTEGRATION SERVICES SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
    FIGURE 27 CLOUD SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD
    FIGURE 28 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD
    FIGURE 29 PROCUREMENT AND SUPPLY CHAIN MANAGEMENT SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
    FIGURE 30 TRANSPORTATION AND LOGISTICS VERTICAL TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
    FIGURE 31 BASED ON COUNTRY, AFRICA TO ACCOUNT FOR THE HIGHEST CAGR DURING THE FORECAST PERIOD
    FIGURE 32 BASED ON REGION, ASIA PACIFIC TO ACCOUNT FOR THE HIGHEST CAGR DURING THE FORECAST PERIOD
    FIGURE 33 NORTH AMERICA: MARKET SNAPSHOT
    FIGURE 34 ASIA PACIFIC: MARKET SNAPSHOT
    FIGURE 35 ENTERPRISE CONTENT MANAGEMENT MARKET (GLOBAL), COMPETITIVE LEADERSHIP MAPPING, 2020
    FIGURE 36 MARKET RANKING OF KEY PLAYERS, 2020
    FIGURE 37 IBM: COMPANY SNAPSHOT
    FIGURE 38 IBM: SWOT ANALYSIS
    FIGURE 39 ORACLE: COMPANY SNAPSHOT
    FIGURE 40 ORACLE: SWOT ANALYSIS
    FIGURE 41 BOX: COMPANY SNAPSHOT
    FIGURE 42 MICROSOFT: COMPANY SNAPSHOT
    FIGURE 43 MICROSOFT: SWOT ANALYSIS
    FIGURE 44 SAP: COMPANY SNAPSHOT
    FIGURE 45 SAP: SWOT ANALYSIS
    FIGURE 46 OPENTEXT: COMPANY SNAPSHOT
    FIGURE 47 OPENTEXT: SWOT ANALYSIS
    FIGURE 48 XEROX: COMPANY SNAPSHOT
    FIGURE 49 ATLASSIAN: COMPANY SNAPSHOT
    FIGURE 50 ATLASSIAN: SWOT ANALYSIS
    FIGURE 51 NEWGEN SOFTWARE: COMPANY SNAPSHOT
    FIGURE 52 NEWGEN SOFTWARE: SWOT ANALYSIS
    FIGURE 53 VEEVA SOFTWARE: COMPANY SNAPSHOT
    FIGURE 54 FABASOFT: COMPANY SNAPSHOT
    FIGURE 55 ADOBE: COMPANY SNAPSHOT
    FIGURE 56 ADOBE: SWOT ANALYSIS
    FIGURE 57 OBJECTIVE: COMPANY SNAPSHOT

    The study involved four major activities in estimating the current market size of the Enterprise Content Management (ECM) market. An extensive secondary research was done to collect information on the market, peer market, and the parent market. The next step was to validate these findings, assumptions, and sizing with industry experts across the value chain through primary research. Both top-down and bottom-up approaches were used to estimate the total market size. After that, the market breakup and data triangulation procedures were used to estimate the market size of the segments and subsegments of the market.

    Secondary Research

    In the secondary research process, various secondary sources, Institute of Electrical and Electronics Engineers (IEEE) journals such as A review enterprise content management, have been referred to, for identifying and collecting information for this study. Secondary sources included annual reports; press releases and investor presentations of companies; whitepapers, certified publications, and articles by recognized authors; Research and Development (R&D) organizations; regulatory bodies; and databases. Journals, repositories, and resources from the International Journal of ECM, were referred.

    Primary Research

    Various primary sources from both supply and demand sides were interviewed to obtain qualitative and quantitative information of the market. The primary sources from the supply side included various industry experts, such as Chief X Officers (CXOs), Vice Presidents (VPs), directors, from business development, marketing, product development/innovation teams, and related key executives from ECM solution vendors, system integrators, professional service providers, industry associations, and analytics consultants and key opinion leaders. All possible parameters that affect the market covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

    The following is the breakup of primary profiles:

    Fraud Detection and Prevention Market

    To know about the assumptions considered for the study, download the pdf brochure

    Market Size Estimation

    Both top-down and bottom-up approaches were used to estimate and validate the total size of the Enterprise Content Management Market. The top-down approach was used to derive the revenue contribution of top vendors and their offerings in the market. The bottom-up approach was used to arrive at the overall market size of the global market using key companies’ revenue and their offerings in the market. The research methodology used to estimate the market size includes the following:

    • The key players in the market were identified through extensive secondary research.
    • The market size, in terms of value, was determined through primary and secondary research processes.
    • All percentage, shares split, and breakups were determined using secondary sources and verified through primary sources.

    Data Triangulation

    After arriving at the overall market size using the market size estimation processes as explained above, the market was split into several segments and subsegments. To complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment, data triangulation, and market breakup procedures were employed, wherever applicable. The overall market size was then used in the top-down procedure to estimate the size of other individual markets via percentage splits of the market segmentation.

    Report Objectives

    • To define, segment, and project the global market size for Enterprise Content Management Market
    • To understand the structure of the market by identifying its various subsegments
    • To provide detailed information about the key factors (drivers, restraints, opportunities, and industry-specific challenges) influencing the growth of the market
    • To analyze the micromarkets concerning individual growth trends, prospects, and their contribution to the overall market
    • To analyze the market by component, deployment mode, organization size, business function, vertical, and region
    • To project the size of the regional market and its submarkets, in terms of value, for North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America
    • To profile key players and comprehensively analyze their core competencies
    • To understand the competitive landscape and identify significant growth strategies adopted by players across key regions
    • To analyze competitive developments, such as expansions and fundings, new product launches, mergers and acquisitions, strategic partnerships, and agreements, in the Enterprise Content Management Market

    Available customizations

    With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

    Product analysis

    • Product matrix provides a detailed comparison of the product portfolio of each company

    Geographic analysis

    • Further breakup of the North American Enterprise Content Management market
    • Further breakup of the European market
    • Further breakup of the APAC market
    • Further breakup of the Latin American market
    • Further breakup of the MEA in market

    Company information

    • Detailed analysis and profiling of additional market players up to five
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    Report Code
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    Published ON
    May, 2020
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