HOME Top Market Reports Cloud Enterprise Content Management Market by Solution (Document Management, Case Management, Workflow Management, Record Management, and E-Discovery), Service, Deployment Model, Organization Size, Vertical, and Region - Global Forecast to 2022

Cloud Enterprise Content Management Market by Solution (Document Management, Case Management, Workflow Management, Record Management, and E-Discovery), Service, Deployment Model, Organization Size, Vertical, and Region - Global Forecast to 2022

By: marketsandmarkets.com
Publishing Date: May 2017
Report Code: TC 5255

 

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The cloud Enterprise Content Management (ECM) market size is projected to grow from USD 9.77 Billion in 2017 to USD 34.42 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 28.6%. Factors such as growth in the digital content across enterprises, easier access from remote end-points, and need for regulatory compliances are fueling the growth of the cloud ECM market, across the globe. The base year considered for this study is 2016 and the forecast period considered is 2017–2022.

Objectives of the Study

  • To describe and forecast the global cloud ECM market on the basis of solutions, services, deployment models, organization sizes, industry verticals, and regions
  • To forecast the market size of the five main regional segments, namely, North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America
  • To strategically analyze subsegments, with respect to individual growth trends, prospects, and contribution to the total market
  • To provide detailed information regarding the major factors influencing the growth of the market (drivers, restraints, opportunities, and challenges)
  • To analyze the opportunities in the market for stakeholders and to provide details of competitive landscape for major players
  • To strategically profile key players and comprehensively analyze their core competencies and positioning
  • To track and analyze competitive developments, such as mergers and acquisitions, new product developments, and partnerships, agreements and collaborations in the market

The research methodology used to estimate and forecast the cloud ECM market begins with capturing data on key vendor revenues through secondary research, such as cloud computing association, associations of a financial professional, and information system security association. Vendor offerings are also taken into consideration to determine the market segmentation. The bottom-up procedure was employed to arrive at the overall market size of the global cloud ECM market from the revenue of the key players in the market. After arriving at the overall market size, the total market was split into several segments and subsegments, which were then verified through primary research by conducting extensive interviews with key people such as Chief Executive Officers (CEOs), Vice Presidents (VPs), directors, and executives. The data triangulation and market breakdown procedures were employed to complete the overall market engineering process and arrive at the exact statistics for all segments. The breakdown of primary profiles is depicted in the below figure:

Cloud Enterprise Content Management Market

To know about the assumptions considered for the study, download the pdf brochure

The cloud ECM ecosystem comprises service providers, such as OpenText Corporation (Ontario, Canada), Newgen Software, Inc.  (McLean, Virginia), Xerox Corporation (Connecticut, US), Hyland Software, Inc. (Ohio, US), Microsoft Corporation (Washington, US), M-Files Corporation ( Dallas, US), Oracle Corporation (California, US), IBM Corporation (New York, US), Everteam (Paris, France), Box, Inc. (California, US), Alfresco Software, Inc. (California, US), and Docuware GmbH (Germering, Germany). Other stakeholders of the cloud ECM market include ECM vendors, cloud brokers, and managed service providers.

Key Target Audience

  • Cloud ECM vendors
  • Cloud brokers
  • Platform providers
  • Consultancy firms/advisory firms
  • Training and education service providers
  • Managed service providers

“The research study answers several questions for the stakeholders, primarily which market segments to focus in the next two to five years for prioritizing the efforts and investments.”

Scope of the Report

The research report categorizes the cloud ECM market to forecast the revenues and analyze the trends in each of the following submarkets:

By Solution

  • Document Management
  • Content Management
  • Case Management
  • Workflow Management
  • Record Management
  • Digital Asset Management
  • EDiscovery
  • Others

By Service

  • Professional Services
  • Managed services

By Deployment Model

  • Public cloud
  • Private cloud
  • Hybrid cloud

By Organization Size

  • Small and Medium Enterprises (SMEs)
  • Large enterprises

By Vertical

  • BFSI
  • Education
  • Energy and Power
  • Government and Public Sector
  • Healthcare and Life Sciences
  • Manufacturing
  • Media and Entertainment
  • Retail and Consumer Goods
  • Telecommunications and ITES
  • Others

By Region

  • North America
  • Europe
  • MEA
  • APAC
  • Latin America

Available Customizations

With the given market data, MarketsandMarkets offers customizations based on the company‘s specific needs. The following customization options are available for the report:

Geographic Analysis

  • Further breakdown of the APAC cloud ECM market into countries contributing 75% to the regional market size
  • Further breakdown of the North American market into countries contributing 75% to the regional market size
  • Further breakdown of the Latin American cloud ECM market into countries contributing 75% to the regional market size
  • Further breakdown of the MEA market into countries contributing 75% to the regional market size
  • Further breakdown of the European cloud ECM market into countries contributing 75% to the regional market size

Company Information

Detailed analysis and profiling of additional market players (up to 5).

Table of Contents

1 Introduction (Page No. - 14)
    1.1 Objectives of the Study
    1.2 Cloud ECM Market Definition
    1.3 Market Scope
    1.4 Years Considered for the Study
    1.5 Currency
    1.6 Stakeholders

2 Research Methodology (Page No. - 17)
    2.1 Research Data
           2.1.1 Secondary Data
           2.1.2 Primary Data
                    2.1.2.1 Breakdown of Primaries
                    2.1.2.2 Key Industry Insights
    2.2 Cloud ECM Market Size Estimation
    2.3 Microquadrant Research Methodology
    2.4 Research Assumptions
    2.5 Limitations

3 Executive Summary (Page No. - 25)

4 Premium Insights (Page No. - 28)
    4.1 Attractive Market Opportunities in the Cloud ECM Market
    4.2 Cloud Enterprise Content Management Market: Market Share of the Top Four Solutions and Regions, 2017
    4.3 Market Investment Scenario
    4.4 Cloud Enterprise Content Management Market: Top Three Verticals, 2017–2022

5 Cloud ECM Market Overview and Industry Trends (Page No. - 32)
    5.1 Introduction
    5.2 Ecosystem
    5.3 Cloud ECM Market Dynamics
           5.3.1 Drivers
                    5.3.1.1 Exponential Growth in Digital Content Across Enterprises
                    5.3.1.2 Easier Access From Remote End-Points
                    5.3.1.3 Need for Regulatory Compliance
                    5.3.1.4 Protection of Enterprise Data Against Disaster
           5.3.2 Restraints
                    5.3.2.1 Rise in Security and Privacy Concerns Among Enterprises
           5.3.3 Opportunities
                    5.3.3.1 Increasing Adoption of Cloud Analytics
                    5.3.3.2 Increased Inclination Toward End-To-End Cross-Platform Solutions
           5.3.4 Challenges
                    5.3.4.1 Data Migration From Legacy Systems to Cloud-Based Ecm
                    5.3.4.2 Lack of Technical Proficiency Among the Enterprises

6 Cloud ECM Market Analysis, By Type (Page No. - 40)
    6.1 Introduction

7 Cloud ECM Market Analysis, By Solution (Page No. - 42)
    7.1 Introduction
    7.2 Document Management
    7.3 Content Management
           7.3.1 Web Content Management
           7.3.2 Social Content Management
           7.3.3 Mobile Content Management
    7.4 Case Management
    7.5 Workflow Management
    7.6 Record Management
    7.7 Digital Asset Management
    7.8 Ediscovery
    7.9 Others

8 Cloud ECM Market Analysis, By Service (Page No. - 52)
    8.1 Introduction
    8.2 Professional Services
    8.3 Managed Services

9 Cloud ECM Market Analysis, By Deployment Model (Page No. - 56)
    9.1 Introduction
    9.2 Public Cloud
    9.3 Private Cloud
    9.4 Hybrid Cloud

10 Cloud ECM Market Analysis, By Organization Size (Page No. - 60)
     10.1 Introduction
     10.2 Small and Medium-Sized Enterprises
     10.3 Large Enterprises

11 Cloud ECM Market Analysis, By Vertical (Page No. - 64)
     11.1 Introduction
     11.2 Banking, Financial Services, and Insurance
     11.3 Education
     11.4 Energy and Power
     11.5 Government and Public Sector
     11.6 Healthcare and Life Sciences
     11.7 Manufacturing
     11.8 Media and Entertainment
     11.9 Retail and Consumer Goods
     11.10 Telecommunication and Ites
     11.11 Others

12 Geographic Analysis (Page No. - 75)
     12.1 Introduction
     12.2 North America
     12.3 Europe
     12.4 Asia Pacific
     12.5 Middle East and Africa
     12.6 Latin America

13 Competitive Landscape (Page No. - 95)
     13.1 Introduction
     13.2 Competitive Leadership Mapping
             13.2.1 Visionary Leaders
             13.2.2 Innovators
             13.2.3 Dynamic Differentiators
             13.2.4 Emerging Companies
     13.3 Competitive Benchmarking
             13.3.1 Strength of Product Portfolio (For 25 Players)
             13.3.2 Business Strategy Excellence (For 25 Players)

14 Company Profiles (Page No. - 99)
(Business Overview, Strength of Product Portfolio, Business Strategy Excellence, Recent Developments)*
     14.1 Opentext
     14.2 Newgen Software
     14.3 Xerox
     14.4 Hyland
     14.5 M-Files
     14.6 IBM
     14.7 Oracle
     14.8 Everteam
     14.9 Box
     14.10 Alfresco
     14.11 Microsoft
     14.12 Docuware

*Details on Business Overview, Strength of Product Portfolio, Business Strategy Excellence, Recent Developments Might Not Be Captured in Case of Unlisted Companies.

15 Appendix (Page No. - 127)
     15.1 Key Industry Insights
     15.2 Discussion Guide
     15.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
     15.4 Introducing RT: Real-Time Market Intelligence
     15.5 Available Customizations
     15.6 Related Reports
     15.7 Author Details


List of Tables (63 Tables)

Table 1 US Dollar Exchange Rate, 2014–2016
Table 2 Cloud ECM Market Size, By Type, 2015–2022 (USD Million)
Table 3 Cloud Enterprise Content Management Market Size, By Solution, 2015–2022 (USD Million)
Table 4 Document Management: Market Size, By Region, 2015–2022 (USD Million)
Table 5 Content Management: Market Size, By Region, 2015–2022 (USD Million)
Table 6 Case Management: Cloud Enterprise Content Management Market Size, By Region, 2016–2022 (USD Million)
Table 7 Workflow Management: Market Size, By Region, 2015–2022 (USD Million)
Table 8 Record Management: Market Size, By Region, 2015–2022 (USD Million)
Table 9 Digital Asset Management: Market Size, By Region, 2015–2022 (USD Million)
Table 10 Ediscovery: Cloud Enterprise Content Management Market Size, By Region, 2015–2022 (USD Million)
Table 11 Others: Market Size, By Region, 2015–2022 (USD Million)
Table 12 Cloud ECM Market Size, By Service, 2015–2022 (USD Million)
Table 13 Professional Services: Market Size, By Region, 2015–2022 (USD Million)
Table 14 Managed Services: Market Size, By Region, 2015–2022(USD Million)
Table 15 Cloud ECM Market Size, By Deployment Model, 2015–2022 (USD Million)
Table 16 Public Cloud: Market Size, By Region, 2015–2022 (USD Million)
Table 17 Private Cloud: Cloud Enterprise Content Management Market Size, By Region, 2015–2022 (USD Million)
Table 18 Hybrid Cloud: Market Size, By Region, 2015–2022 (USD Million)
Table 19 Cloud ECM Market Size, By Organization Size, 2015–2022 (USD Million)
Table 20 Small and Medium-Sized Enterprises: Market Size, By Region, 2015–2022 (USD Million)
Table 21 Large Enterprises: Market Size, By Region, 2015–2022 (USD Million)
Table 22 Cloud ECM Market Size, By Vertical, 2015–2022 (USD Million)
Table 23 Banking, Financial Services, and Insurance: Market Size, By Region, 2015–2022 (USD Million)
Table 24 Education: Market Size, By Region, 2015–2022 (USD Million)
Table 25 Energy and Power: Market Size, By Region, 2015–2022 (USD Million)
Table 26 Government and Public Sector: Cloud Enterprise Content Management Market Size, By Region, 2015–2022 (USD Million)
Table 27 Healthcare and Life Sciences: Market Size, By Region, 2015–2022 (USD Million)
Table 28 Manufacturing: Market Size, By Region, 2015–2022 (USD Million)
Table 29 Media and Entertainment: Market Size, By Region, 2015–2022 (USD Million)
Table 30 Retail and Consumer Goods: Market Size, By Region, 2015–2022 (USD Million)
Table 31 Telecommunication and Ites: Market Size, By Region, 2015–2022 (USD Million)
Table 32 Others: Market Size, By Region, 2015–2022 (USD Million)
Table 33 Cloud ECM Market Size, By Region, 2015–2022 (USD Million)
Table 34 North America: Cloud ECM Market Size, By Type, 2015–2022 (USD Million)
Table 35 North America: Market Size, By Solution, 2015–2022 (USD Million)
Table 36 North America: Market Size, By Service, 2015–2022 (USD Million)
Table 37 North America: Market Size, By Deployment Model, 2015–2022(USD Million)
Table 38 North America: Cloud Enterprise Content Management Market Size, By Organization Size, 2015–2022 (USD Million)
Table 39 North America: Market Size, By Vertical, 2015–2022 (USD Million)
Table 40 Europe: Cloud ECM Market Size, By Type, 2015–2022 (USD Million)
Table 41 Europe: Market Size, By Solution, 2015–2022 (USD Million)
Table 42 Europe: Market Size, By Service, 2015–2022 (USD Million)
Table 43 Europe: Cloud Enterprise Content Management Market Size, By Deployment Model, 2015–2022 (USD Million)
Table 44 Europe: Market Size, By Organization Size, 2015–2022 (USD Million)
Table 45 Europe: Market Size, By Vertical, 2015–2022 (USD Million)
Table 46 Asia Pacific: Cloud ECM Market Size, By Type, 2015–2022 (USD Million)
Table 47 Asia Pacific: Market Size, By Solution, 2015–2022 (USD Million)
Table 48 Asia Pacific: Market Size, By Service, 2015–2022 (USD Million)
Table 49 Asia Pacific: Market Size, By Deployment Model, 2015–2022(USD Million)
Table 50 Asia Pacific: Cloud Enterprise Content Management Market Size, By Organization Size, 2015–2022 (USD Million)
Table 51 Asia Pacific: Market Size, By Vertical, 2015–2022 (USD Million)
Table 52 Middle East and Africa: Cloud ECM Market Size, By Type, 2015–2022 (USD Million)
Table 53 Middle East and Africa: Market Size, By Solution, 2015–2022 (USD Million)
Table 54 Middle East and Africa: Market Size, By Service, 2015–2022 (USD Million)
Table 55 Middle East and Africa: Market Size, By Deployment Model, 2015–2022(USD Million)
Table 56 Middle East and Africa: Market Size, By Organization Size, 2015–2022 (USD Million)
Table 57 Middle East and Africa: Market Size, By Vertical, 2015–2022 (USD Million)
Table 58 Latin America: Cloud ECM Market Size, By Type, 2015–2022 (USD Million)
Table 59 Latin America: Market Size, By Solution, 2015–2022 (USD Million)
Table 60 Latin America: Market Size, By Service, 2015–2022 (USD Million)
Table 61 Latin America: Cloud Enterprise Content Management Market Size, By Deployment Model, 2015–2022 (USD Million)
Table 62 Latin America: Market Size, By Organization Size, 2015–2022(USD Million)
Table 63 Latin America: Market Size, By Vertical, 2015–2022 (USD Million)


List of Figures (34 Figures)

Figure 1 Cloud ECM Market: Market Segmentation
Figure 2 Cloud Enterprise Content Management Market: Research Design
Figure 3 Breakdown of Primary Interviews: By Company, Designation, and Region
Figure 4 Data Triangulation
Figure 5 Market Size Estimation Methodology: Bottom-Up Approach
Figure 6 Market Size Estimation Methodology: Top-Down Approach
Figure 7 Competitive Leadership Mapping: Criteria Weightage
Figure 8 Cloud Enterprise Content Management Market: Assumptions
Figure 9 North America is Expected to Hold the Largest Market Share in 2017
Figure 10 Top Three Revenue Segments in the Cloud Enterprise Content Management Market, 2017–2022
Figure 11 Exponential Growth in Digital Content Across Enterprises is Contributing to the Growth of the Cloud Enterprise Content Management Market in the Forecast Period
Figure 12 Document Management Solution and North America to Have the Largest Market Shares in 2017
Figure 13 Market Investment Scenario: Asia Pacific Would Emerge as the Best Market for Investments in the Next 5 Years
Figure 14 Banking, Financial Services, and Insurance Vertical is Expected to Have the Largest Market Size in 2017
Figure 15 Cloud Enterprise Content Management Ecosystem
Figure 16 Cloud ECM Market: Drivers, Restraints, Opportunities, and Challenges
Figure 17 Market: Latest Trends Related to Digital Content
Figure 18 Market: Estimated Deployment of Byod
Figure 19 Cloud ECM Market: Estimated Percentage of Organizations, By Usage of Big Data and Analytics
Figure 20 Document Management Solution is Expected to Have the Largest Market Size in 2017
Figure 21 Professional Services Segment is Expected to Have the Largest Market Size During the Forecast Period
Figure 22 Public Cloud Model is Expected to Hold the Largest Market Size in 2017
Figure 23 Large Enterprises Segment is Expected to Hold the Largest Market Size in 2017
Figure 24 Banking, Financial Services, and Insurance Vertical is Expected to Have the Largest Market Size in 2017
Figure 25 North America is Expected to Have the Largest Market Size During the Forecast Period
Figure 26 North America is Expected to Dominate the Cloud Enterprise Content Management Market During the Forecast Period
Figure 27 Asia Pacific Market Snapshot
Figure 28 Cloud ECM Market (Global), Competitive Leadership Mapping, 2017
Figure 29 Opentext: Company Snapshot
Figure 30 Xerox: Company Snapshot
Figure 31 IBM: Company Snapshot
Figure 32 Oracle: Company Snapshot
Figure 33 Box: Company Snapshot
Figure 34 Microsoft: Company Snapshot

The cloud Enterprise Content Management (ECM) market size is expected to grow from USD 9.77 Billion in 2017 to USD 34.42 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 28.6%. The major drivers of this cloud ECM market include the growth in the digital content across enterprises, easier access from remote end-points, need for protection of enterprise data against the disaster, and need for regulatory compliances.

The cloud ECM market report has been broadly classified on the basis of solutions into document management, content management, case management, workflow management, record management, digital asset management, eDiscovery, and others; on the basis of services into professional services, and managed services; on the basis of deployment models into public, private, and hybrid; on the basis of organization sizes into Small and Medium Enterprises (SMEs) and large enterprises; on the basis of verticals into BFSI, education, energy and power, government and public sector, healthcare and life sciences, manufacturing, media and entertainment, retail and consumer goods, telecommunications and ITES, and others; and on the basis of regions into North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America.

The document management solution is projected to hold the largest market size and is expected to continue its dominance during the forecast period. There has been a tremendous increase in the volume of documents generated in an enterprise on a daily basis; thus, this increases the need to manage and store the generated data. Moreover, the need to maintain metadata files is increasing due to tremendous rise in organizational content, generated on a daily basis. Metadata files can be instrumental in defining the control and access mechanism of the documents.

The public deployment model is projected to hold the largest market share in 2017 and is expected to grow during the forecast period. The main reason for the high adoption of public cloud is its ease to access and fast deployment. The public cloud deployment model offers various benefits to the enterprises, such as scalability, reliability, flexibility, and remote location access. The public cloud deployment model is more preferred by the enterprises that have less regulatory hurdles and are willing to outsource their storage facilities either fully or partially. The major concern with public cloud is its data security due to which, many enterprises are shifting to private and hybrid cloud storage solutions.

The SMEs segment is moving toward the adoption of cloud ECM and growing rapidly at the highest CAGR during the forecast period. Cloud ECM has become a crucial part of the business processes in SMEs, due to the ease of use and the flexibility it offers and is expected to grow in the coming years.

Cloud Enterprise Content Management Market

APAC is expected to be growing at a higher rate in the near future. The increased need to manage consistent data and prompt control and visibility mechanisms has led to a wider demand among enterprises for ECM solutions in the APAC region. Moreover, the sale of ECM solutions is increased due to the rising need for implementing security and accessibility controls; enhanced decision-making has led the APAC region to become a highly potential market.

Growing concerns regarding security and privacy are some of the major restraints and challenges in the cloud ECM market. Some of the key vendors in the cloud Enterprise Content Management market are OpenText Corporation (Ontario, Canada), Newgen Software( New Delhi, India), Xerox Corporation(Connecticut, US), Hyland Software, Inc.(Ohio, US), M-Files Corporation(Texas, US), IBM Corporation (New York, US), Oracle Corporation (California, US), Everteam (Paris, France), Box, Inc.(California, US), Alfresco Software (California, US),  Microsoft Corporation (Washington, US), and DocuWare (Germering, Germany). These players have adopted various strategies, such as new product developments, acquisitions, and partnerships to serve the cloud ECM market. Continuous technology innovation is an area of focus for these players to maintain its competitive position in the market and promote customer satisfaction.

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