Referral Management Market

Referral Management Market by Component (Software [Integrated, Standalone], Services), Mode of Delivery (Cloud-Based, On-Premise), Type (Inbound , Outbound), End User (Providers, Payers, Others) - Analysis & Global Forecasts to 2025

Report Code: HIT 3236 Aug, 2020, by marketsandmarkets.com

[139 Pages Report] The market for referral management is expected to grow from USD 2.8 billion in 2020 to USD 6.0 billion by 2025, at a CAGR of 16.7% during the forecast period. Growth in the referral management market can be attributed to factors such as technological advancements in healthcare facilities, increased funding for implementing healthcare IT solutions and growing adoption of referral management solutions by healthcare providers to offer better care delivery.

Attractive Opportunities in Referral Management Market

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COVID-19 Impact on the Referral Management Market

The COVID-19 outbreak, has affected medical practices of all sizes. The healthcare facilities are under immense pressure, owing to the large number of patients visiting them on a daily basis. The rising prevalence of coronavirus disease has driven the demand for accurate diagnosis and treatment in several countries worldwide. The critical need for social distancing among physicians and patients has resulted in the growing demand for virtual care, which is expected to drive the usage of referral management solutions and services. Various market players in this market have introduced new temporary platforms or deployed COVID-19-related features into their existing referral management solutions, which are being made available to users free of cost. The growing patient volume is likely to increase the demand for referral management platforms to ensure end-to-end patient and complete recovery.

Referral Management Market Dynamics

Drivers: Government initiatives to incorporate IT solutions in healthcare systems

Governments across different countries are focusing their efforts on promoting healthcare IT solutions for the optimization of healthcare productivity and reduction of costs. Authorities are working with healthcare providers to facilitate seamless data exchange between healthcare systems to coordinate care effectively and reduce avoidable costs. Governments in a number of APAC countries are increasingly focusing on enabling efficient, affordable, and on-time delivery of quality care by implementing healthcare IT solutions. For instance, the Japanese government has taken various initiatives like the e-Japan policy and iJapan Strategy 2017 to encourage hospitals to adopt interoperable solutions and effectively manage the inflow of patients, lower hospital operational expenditure, and improve the quality of services.

Restrains: Dearth of skilled healthcare IT professionals

The unavailability of adequate IT staff in the healthcare industry, especially among healthcare providers, leads to delays in program implementation. The effective utilization of technology-integrated solutions demand strong IT infrastructure and support within the organization as well as at the solution provider’s end. There is a continuous need for technical support for maintaining the server and network in the healthcare organizations. The lack of in-house IT experts, and a trained workforce with cross-functional skills, is expected to restrain the growth of this market during the forecast period.

Opportunities: High growth potential in Asia Pacific market

A number of factors, such as the implementation of government initiatives to implement HCIT solutions, rising government spending on healthcare systems, and the presence of large patient pool in highly populous countries such as China and India, are expected to support the growth of referral management market in the Asia Pacific region. In addition, the increasing geriatric population in the region and the subsequent burden on hospitals and healthcare organizations will offer growth opportunities in the referral management market.

Challenges: Reluctance to adopt HCIT solutions

Healthcare IT systems are high-priced software solutions, due to which, many hospitals and physicians, particularly in small and rural areas, continue to rely on existing basic methods, such as fax-based and unorganized patient referral methods. Moreover, the health care providers are reluctant to adopt advanced technology-based solutions due to the costs attached to the software purchase and implementation, periodic software upgrades, concerns regarding data security, and lack of operating skills for using these advanced tools.

The software component segment to witness high growth during the forecast period

On the basis of component, the referral management market is segmented into software and services. The software segment that comprises integrated and standalone software, held the largest share in 2019 and is expected to grow at the highest rate during the forecast period. Growth in this market segment can be attributed to the increased use of integrated or standalone referral management software in various healthcare facilities for improving efficiency and quality of medical care delivery systems.

Increasing demand for cloud-based mode of delivery to drive the market growth

On the basis of mode of delivery, the referral management market is segmented into cloud-based and on-premise solutions. The cloud-based segment is expected to grow at the highest rate during the forecast period. The high growth rate of this segment can be attributed to the surge in demand for cloud-based solutions owing to its benefits including on-demand self-serving analytics, no up-front capital investment for hardware, and extreme capacity flexibility among others.

Inbound referrals segment accounted for the largest market share in 2019

On basis of type, the global referral management market is segmented into inbound and outbound referrals. The inbound type segment commanded the largest share of the market in 2019. The large share and high growth rate of this segment are mainly driven by the high volume of inbound referrals received by hospitals and specialist centres from multiple channels.

Providers are expected to be the largest contributor to the referral management market

On the basis of end user, the market is segmented into providers, payers and others. Providers segment accounted for the largest share of the market in 2019. The demand for referral management among healthcare providers is primarily driven by the increasing focus on streamlining patient referral process and enabling seamless communication throughout the process.

Asia Pacific to emerge as a potential market for referral management solutions

The global referral management market has been categorized on the basis of four major regional segments—North America, Europe, Asia Pacific, and the Rest of the World. Asia Pacific is expected to grow at the highest CAGR. The increasing demand for quality care at affordable costs, rising geriatric population, and subsequent increase in the prevalence of various chronic diseases are driving the growth of the referral management market in the Asia Pacific. In addition, the current outbreak of COVID-19 in the Asia Pacific has resulted in the increased patient pool, especially in China and India. The growing patient volume that has resulted in the increased demand for a platform ensuring end-to-end patient care to ensure complete recovery, will fuel the growth of the referral management market in the APAC.

Referral Management Market By Region

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Key Market Players

Cerner Corporation (US), CarePort Health (an Allscripts company) (US), and eHealth Technologies (US) are the dominating players of the referral management market.

Scope of the report

Report Metric

Details

Market size for years

2018-2025

Base year considered

2019

Forecast period

2020–2025

Forecast units

Value (USD Million)

Segments covered

By Component, By Mode of Delivery, By Type, By End User

Geographies covered

North America, Europe, Asia Pacific, ROW

Companies covered

The major market players include Cerner Corporation (US), CarePort Health (US),  eHealth Technologies (US), Blockit (US), Optum (US), Keet Health (US), EZ Referral (Canada), Persistent Systems (India) (Total 20 companies)

 

The study categorizes the referral management market based on component, mode of delivery, type, end user at the regional and global level.

By Component

  • Software
  • Services

By Mode of Delivery

  • Cloud-Based
  • On-Premise

By Type

  • Inbound
  • Outbound

By End-User

  • Providers
  • Payers
  • Other End Users

By Region

  • North America
  • Europe
  • Asia Pacific (APAC)
  • Rest of the World (RoW)

Recent Developments

  • In 2020, Change Healthcare (US) launched the Virtual Front Desk to digitalize patient access to quality care
  • In 2020, Blockit (US) partnered with One Touch Telehealth (US) to offer telehealth solutions in its existing infrastructure
  • In 2019, Optum (US) acquired DaVita Medical Group to improve patient health by offering quality care at lower costs
  • In 2019, Kyruus (US) partnered with Brandify (US) to expand digital presence in the health systems 

Frequently Asked Questions (FAQ):

To speak to our analyst for a discussion on the above findings, click Speak to Analyst

TABLE OF CONTENTS
1INTRODUCTION (PAGE NO 21)
1.1Objectives of the Study
1.2Market Definition
1.2.1Market scope
1.2.2Markets covered
1.2.3Years considered for the study
1.3Currency
1.4Limitations
1.5Stakeholders
1.6Summary Of Changes
2RESEARCH METHODOLOGY (PAGE NO 26)
2.1Research Data
2.2Research Methodology Steps
Figure 1Research methodology: Referral management market
Figure 2Research design
2.2.1Secondary data
2.2.1.1Secondary sources
2.2.2Primary data
Figure 3Breakdown of primary interviews: By company type, designation, and region
2.2.2.1Primary sources
2.2.2.2Key insights from primary sources
2.2.3Market size estimation methodology
Figure 4Research methodology: Hypothesis building
2.2.4Provider-based market estimation
2.3Market Data Estimation and Triangulation
Figure 5Data triangulation methodology
2.4Assumptions for the Study
3EXECUTIVE SUMMARY (PAGE NO 36)
Figure 6Referral management market, by type, 2020 vs. 2025 (USD Million)
Figure 7Referral management market, by component, 2020 VS. 2025 (USD Million)
Figure 8Referral management market, by mode of delivery, 2020 vs. 2025 (USD Million)
Figure 9Referral management market share, by end user, 2019
Figure 10Geographical snapshot of the referral management market
4PREMIUM INSIGHTS (PAGE NO 40)
4.1Referral Management Market Overview
Figure 11Focus of governments on healthcare digitization is supporting the growth of this market
4.2North America: Referral Management Market, by Type & Country (2019)
Figure 12Inbound referrals accounted for the largest share of the North American referral management market in 2019
4.3Referral Management Market Share, By Type, 2020 Vs. 2025
Figure 13Inbound referrals will continue to dominate the referral management market in 2025
4.4Referral Management Market Share, By Component, 2020 Vs. 2025
Figure 14Software segment is expected to account for the largest market share in 2020
4.5Referral Management Market Share, By Mode of Delivery, 2020 Vs. 2025
Figure 15Cloud-based solutions dominate the referral management market
4.6Referral Management Market, By End User, 2020 Vs. 2025 (USD Million)
Figure 16Providers are the largest end users of the referral management market
5MARKET OVERVIEW (PAGE NO 44)
5.1Introduction
5.2Market Dynamics
Figure 17Referral management market: Drivers, restraints, opportunities, and challenges
5.2.1Drivers
5.2.1.1Increasing government initiatives to incorporate IT solutions in healthcare
5.2.1.2Benefits offered by automated referral processes
5.2.1.3Rising geriatric population and the subsequent increase in the incidence of chronic diseases
5.2.2Restraints
5.2.2.1Lack of skilled healthcare IT professionals
5.2.3Opportunities
5.2.3.1The APAC market to offer high growth potential
5.2.3.2Cloud-based models offer significant growth opportunities
5.2.4Challenges
5.2.4.1Reluctance to adopt HCIT solutions and data security concerns
5.2.4.2Lack of awareness
5.3Impact of the COVID-19 Pandemic on the Referral Management Market
6REFERRAL MANAGEMENT MARKET, BY COMPONENT (PAGE NO 51)
6.1Introduction
Table 1Referral management market, by component, 2018–2025 (USD Million)
6.2Software
Table 2Referral management software market, by type, 2018–2025 (USD Million)
Table 3Referral management software market, by region, 2018–2025 (USD Million)
6.2.1Integrated software
6.2.1.1Integration of referral management systems with EMRs increases referral volume by 250−300%
Table 4Integrated software market, by region, 2018–2025 (USD Million)
6.2.2standalone software
6.2.2.1Standalone software provides high data security
Table 5Standalone software market, by region, 2018–2025 (USD Million)
6.3Services
6.3.1Need for software interoperability & training for advanced solutions will boost the growth of this market
Table 6Referral management services market, by region, 2018–2025 (USD Million)
7REFERRAL MANAGEMENT MARKET, BY MODE OF DELIVERY (PAGE NO 57)
7.1Introduction
Table 7Pros and cons of the on-premise mode of delivery
Table 8Pros and cons of the cloud-based mode of delivery
Table 9Referral management market, by mode of delivery, 2018–2025 (USD Million)
7.1.1Cloud-based delivery
7.1.1.1Cloud-based delivery eliminates the upfront hardware expenses
Table 10Referral management market for cloud-based delivery, by region, 2018–2025 (USD Million)
7.1.2On-premise delivery
7.1.2.1On-premise delivery allows customization of solutions according to vendor requirements
Table 11Referral management market for on-premise delivery, by region, 2018–2025 (USD Million)
8REFERRAL MANAGEMENT MARKET, BY TYPE (PAGE NO 62)
8.1Introduction
Table 12Referral management market, by type, 2018–2025 (USD Million)
8.2Inbound Referrals
8.2.1High volume of inbound referrals from multiple referring channels to drive market growth
Table 13Inbound referral management market, by region, 2018–2025 (USD Million)
8.3Outbound Referrals
8.3.1Increased demand for patient referral systems by FOHCS and CHCS to support market growth
Table 14Outbound referral management market, by region, 2018–2025 (USD Million)
9REFERRAL MANAGEMENT MARKET, BY END USER (PAGE NO 65)
9.1Introduction
Table 15Referral management market, by end user, 2018–2025 (USD Million)
9.1.1Providers
9.1.1.1Referral management solutions improve the profitability of healthcare providers by reducing patient referral leakages
Table 16Referral management market for providers, by region, 2018–2025 (USD Million)
9.1.2Payers
9.1.2.1Referral management solutions help payers increase operational efficiency
Table 17Referral management market for payers, by region, 2018–2025 (USD Million)
9.1.3Other end users
Table 18Referral management market for other end users, by region, 2018–2025 (USD Million)
10REFERRAL MANAGEMENT MARKET, BY REGION (PAGE NO 69)
10.1Introduction
Figure 18North America will continue to dominate the referral management market in the forecast period
Table 19Referral management market, by region, 2018–2025 (USD Million)
10.2North America
Figure 19North America: Referral management market snapshot
Table 20North America: Referral management market, by country, 2018–2025 (USD Million)
Table 21North America: Referral management market, by type, 2018–2025 (USD Million)
Table 22North America: Referral management market, by component, 2018–2025 (USD Million)
Table 23North America: Referral management software market, by type, 2018–2025 (USD Million)
Table 24North America: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 25North America: Referral management market, by end user, 2018–2025 (USD Million)
10.2.1US
10.2.1.1Adoption of healthcare IT solutions to curtail the rising healthcare costs in the US
Table 26US: Referral management market, by type, 2018–2025 (USD Million)
Table 27US: Referral management market, by component, 2018–2025 (USD Million)
Table 28US: Referral management software market, by type, 2018–2025 (USD Million)
Table 29US: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 30US: Referral management market, by end user, 2018–2025 (USD Million)
10.2.2Canada
10.2.2.1Developments in healthcare infrastructure to drive market growth in Canada
Table 31Canada: Referral management market, by type, 2018–2025 (USD Million)
Table 32Canada: Referral management market, by component, 2018–2025 (USD Million)
Table 33Canada: Referral management software market, by type, 2018–2025 (USD Million)
Table 34Canada: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 35Canada: Referral management market, by end user, 2018–2025 (USD Million)
10.3Europe
Table 36Europe: Referral management market, by country, 2018–2025 (USD Million)
Table 37Europe: Referral management market, by type, 2018–2025 (USD Million)
Table 38Europe: Referral management market, by component, 2018–2025 (USD Million)
Table 39Europe: Referral management software market, by type, 2018–2025 (USD Million)
Table 40Europe: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 41Europe: Referral management market, by end user, 2018–2025 (USD Million)
10.3.1Germany
10.3.1.1Germany to register the highest growth in the European referral management marke
Table 42Germany: Referral management market, by type, 2018–2025 (USD Million)
Table 43Germany: Referral management market, by component, 2018–2025 (USD Million)
Table 44Germany: Referral management software market, by type, 2018–2025 (USD Million)
Table 45Germany: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 46Germany: Referral management market, by end user, 2018–2025 (USD Million)
10.3.2UK
10.3.2.1Government initiatives to drive the adoption of HCIT solutions in the UK
Table 47UK: Referral management market, by type, 2018–2025 (USD Million)
Table 48UK: Referral management market, by component, 2018–2025 (USD Million)
Table 49UK: Referral management software market, by type, 2018–2025 (USD Million)
Table 50UK: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 51UK: Referral management market, by end user, 2018–2025 (USD Million)
10.3.3France
10.3.3.1Rising geriatric population in the country to support the growth of the referral management market in France
Table 52France: Referral management market, by type, 2018–2025 (USD Million)
Table 53France: Referral management market, by component, 2018–2025 (USD Million)
Table 54France: Referral management software market, by type, 2018–2025 (USD Million)
Table 55France: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 56France: Referral management market, by end user, 2018–2025 (USD Million)
10.3.4Italy
10.3.4.1High prevalence of chronic diseases in the country to support market growth
Table 57Italy: Referral management market, by type, 2018–2025 (USD Million)
Table 58Italy: Referral management market, by component, 2018–2025 (USD Million)
Table 59Italy: Referral management software market, by type, 2018–2025 (USD Million)
Table 60Italy: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 61Italy: Referral management market, by end user, 2018–2025 (USD Million)
10.3.5RoE
Table 62RoE: Referral management market, by type, 2018–2025 (USD Million)
Table 63RoE: Referral management market, by component, 2018–2025 (USD Million)
Table 64RoE: Referral management software market, by type, 2018–2025 (USD Million)
Table 65RoE: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 66RoE: Referral management market, by end user, 2018–2025 (USD Million)
10.4Asia Pacific
Figure 20Asia Pacific: Referral management market snapshot
Table 67Asia Pacific: Referral management market, by country, 2018–2025 (USD Million)
Table 68Asia Pacific: Referral management market, by type, 2018–2025 (USD Million)
Table 69Asia Pacific: Referral management market, by component, 2018–2025 (USD Million)
Table 70Asia Pacific: Referral management software market, by type, 2018–2025 (USD Million)
Table 71Asia Pacific: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 72Asia Pacific: Referral management market, by end user, 2018–2025 (USD Million)
10.4.1Japan
10.4.1.1Healthcare reforms in Japan to emphasize on the use of healthcare information technology
Table 73Japan: Referral management market, by type, 2018–2025 (USD Million)
Table 74Japan: Referral management market, by component, 2018–2025 (USD Million)
Table 75Japan: Referral management software market, by type, 2018–2025 (USD Million)
Table 76Japan: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 77Japan: Referral management market, by end user, 2018–2025 (USD Million)
10.4.2China
10.4.2.1China is the fastest-growing market for referral management solutions
Table 78China: Referral management market, by type, 2018–2025 (USD Million)
Table 79China: Referral management market, by component, 2018–2025 (USD Million)
Table 80China: Referral management software market, by type, 2018–2025 (USD Million)
Table 81China: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 82China: Referral management market, by end user, 2018–2025 (USD Million)
10.4.3India
10.4.3.1Government initiatives to bring digital transformation in the Indian healthcare industry
Table 83India: Referral management market, by type, 2018–2025 (USD Million)
Table 84India: Referral management market, by component, 2018–2025 (USD Million)
Table 85India: Referral management software market, by type, 2018–2025 (USD Million)
Table 86India: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 87India: Referral management market, by end user, 2018–2025 (USD Million)
10.4.4RoAPAC
Table 88RoAPAC: Referral management market, by type, 2018–2025 (USD Million)
Table 89RoAPAC: Referral management market, by component, 2018–2025 (USD Million)
Table 90RoAPAC: Referral management software market, by type, 2018–2025 (USD Million)
Table 91RoAPAC: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 92RoAPAC: Referral management market, by end user, 2018–2025 (USD Million)
10.5Rest of the World (RoW)
Table 93RoW: Referral management market, by type, 2018–2025 (USD Million)
Table 94RoW: Referral management market, by component, 2018–2025 (USD Million)
Table 95RoW: Referral management software market, by type, 2018–2025 (USD Million)
Table 96RoW: Referral management market, by mode of delivery, 2018–2025 (USD Million)
Table 97RoW: Referral management market, by end user, 2018–2025 (USD Million)
11COMPETITIVE LANDSCAPE (PAGE NO 104)
11.1Overview
11.2Market Evaluation Framework
Figure 21Market evaluation framework: Partnerships & collaborations were the most widely adopted growth strategies
Figure 22Key developments in the referral management market (January 2017-June 2020)
11.3Market Ranking
Figure 23Cerner corporation dominated the referral management market in 2019
11.4Competitive Scenario
11.4.1Partnerships & collaborations
Table 98Partnerships & collaborations (January 2017–June 2020)
11.4.2Acquisitions
Table 99Acquisitions (January 2017–June 2020)
11.4.3Product launches
Table 100Product launches (January 2017–June 2020)
12COMPANY EVALUATION MATRIX & COMPANY PROFILES (PAGE NO 109)
12.1Company Evaluation Matrix Definition & Methodology
12.1.1Visionary leaders
12.1.2Innovators
12.1.3Emerging companies
12.1.4Dynamic differentiators
Figure 24Company evaluation matrix: Referral management market, 2019
12.2Company Profiles
(Business Overview, Products Offered, Recent Developments, MnM View)*
12.2.1CERNER CORPORATION
Figure 25CERNER CORPORATION: Company snapshot (2019)
12.2.2CAREPORT HEALTH
Figure 26ALLSCRIPTS: Company snapshot (2019)
12.2.3OPTUM, INC.
Figure 27OPTUM: Company snapshot (2019)
12.2.4CHANGE HEALTHCARE
Figure 28CHANGE HEALTHCARE: Company snapshot (2019)
12.2.5EHEALTH TECHNOLOGIES
12.2.6KYRUUS
12.2.7REFERRALMD
12.2.8ECEPTIONIST
12.2.9PERSISTENT SYSTEMS
Figure 29PERSISTENT SYSTEMS: Company snapshot (2018)
12.2.10HEALTHVIEWX
12.2.11CONIFER HEALTH SOLUTIONS
12.2.12ECOSOFT HEALTH
12.2.13DENTAL CARE LINKS
12.2.14BLOCKIT, INC.
12.2.15PAR8O, INC.
12.2.16EZ REFERRAL
12.2.17KEET HEALTH
12.2.18FIBROBLAST, INC.
12.2.19REFERWELL
12.2.20ARCADIA
*Business Overview, Products Offered, Recent Developments, MnM View might not be captured in case of unlisted companies.
13APPENDIX (PAGE NO 137)
13.1Discussion Guide
13.2Knowledge Store: MarketsandMarkets’ Subscription Portal
13.3Available Customizations
13.4Related Reports
13.5Author Details

This study involved the four major activities in estimating the size of the Referral Management market. Exhaustive secondary research was done to collect information on the market, peer market, and parent market. The next step was to validate these findings, assumptions, and sizing with industry experts across value chains through primary research. The bottom-up approach was employed to estimate the overall market size. After that, market breakdown and data triangulation were used to estimate the market size of segments and subsegments. 

Secondary Research

The secondary research process involved the widespread use of secondary sources, directories, databases (such as Bloomberg Businessweek, Factiva, and D&B Hoovers), white papers, annual reports, company house documents, investor presentations, and SEC filings of companies. Healthcare Information and Management Systems Society, American Medical Group Association, Agency for Healthcare Research & Quality, Health Research & Educational Trust, American Hospital Association, International Association of Health Policy, Institute of Population and Public Health, Public Health Agency of Canada, WHO, OECD, Expert Interviews, and MarketsandMarkets Analysis.

Secondary research was used to identify and collect information useful for the extensive, technical, market-oriented, and commercial study of the referral management market. It was also used to obtain important information about the key players and market classification and segmentation according to industry trends to the bottom-most level, and key developments related to market and technology perspectives. A database of the key industry leaders was also prepared using secondary research. 

Primary Research

In the primary research process, various sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. The primary sources from the supply side include industry experts such as CEOs, vice presidents, marketing and sales directors, technology & innovation directors, and related key executives from various key companies and organizations operating in the referral management market. The primary sources from the demand side included industry experts, consultants, hospital administration, and personnel from research organizations. Primary research was conducted to validate the market segmentation, identify key players in the market, and gather insights on key industry trends and key market dynamics. 

A breakdown of the primary respondents is provided below:

Referral Management Market Size

To know about the assumptions considered for the study, download the pdf brochure

Tiers are defined based on a company’s total revenue. As of 2019: Tier 1= >USD 1 billion, Tier 2 = USD 500 million to USD 1 billion, and Tier 3=

Market Size Estimation

For the calculation of the market value, the revenue from providers was arrived at, based on the adoption rate and average expenditure on solutions in the referral management market. This process involved the following steps:

  • Generating a list of the number of providers (hospitals, small group practices, and independent PCPs, etc.) adopting referral management solutions in the given year.
  • Understanding the yearly average of expenditure undertaken by the various types of providers for these solutions.
  • Totaling the yearly revenue to arrive at the overall market size. 

Global Referral Management Market Size: Provider based approach

Global Referral Management Market Size: Provider based approach

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Data Triangulation

After arriving at the overall market size—using the market size estimation processes as explained above—the market was split into several segments and subsegments. In order to complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment, the data triangulation and market breakdown procedures were employed, wherever applicable. The data was triangulated by studying various factors and trends from both, the demand and supply sides, in the provider, payer, and other industries. 

Objectives of the Study

  • To define, describe, and forecast the referral management market on the basis of type, component, mode of delivery, end user, and region
  • To provide detailed information regarding the major factors influencing the market growth (such as drivers, restraints, opportunities, and challenges)
  • To analyze the micromarkets1 with respect to individual growth trends, prospects, and contributions to the overall referral management market
  • To analyze the opportunities for stakeholders and provide details of the competitive landscape for market leaders
  • To forecast the size of the market segments with respect to four main regions, namely, North America, Europe, the Asia Pacific, and the Rest of the World
  • To profile the key players and analyze their market shares and core competencies
  • To track and analyze competitive developments such as product launches, partnerships, agreements, collaborations, expansions, and acquisitions in the overall referral management market

Available Customizations

MarketsandMarkets offers the following customizations for this market report:

  • Additional country-level analysis of referral management market
  • Profiling of additional market players (up to 3)
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