HOME Top Market Reports Cloud Managed Services Market by Managed Services (Business Service, Network Services, Security Services, Data Center Services, Mobility Services), by Deployment, by Organization Size, by Industry Application & by Region - Global Forecast to 2021

Cloud Managed Services Market by Managed Services (Business Service, Network Services, Security Services, Data Center Services, Mobility Services), by Deployment, by Organization Size, by Industry Application & by Region - Global Forecast to 2021

By: marketsandmarkets.com
Publishing Date: May 2016
Report Code: TC 3428

 

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The cloud managed services market size is estimated to grow from USD 35.54 Billion in 2016 to USD 76.73 Billion by 2021, at an estimated CAGR of 16.6% from 2016 to 2021.

Increasing ICT spending worldwide, growing trend of big data and analytics, and need for companies to focus more on the core business has increased the demand for cloud managed services in the market. The report aims at estimating the market size and future growth potential of the market across different segments such service type, deployment type, organization size, industry vertical, and region. Enterprise mobility management, Internet of Things, and Compliance-as-a-Service are some of the upcoming trends in the cloud managed services market. Moreover, some of the upcoming ability of managed services would also include to manage public cloud services, security services, and high performance computing services and networking.

The research methodology used to estimate and forecast the cloud managed services market begins with capturing data on key vendor revenues through secondary research. The vendor offerings are also taken into consideration to determine the market segmentation. The bottom-up procedure was employed to arrive at the overall market size of the global market from the revenue of the key players in the market. After arriving at the overall market size, the total market was split into several segments and sub-segments, which are then verified through primary research by conducting extensive interviews with key people such as CEOs, VPs, Directors, and executives. This data triangulation and market breakdown procedures were employed to complete the overall market engineering process and arrive at the exact statistics for all segments. The breakdown of profiles of primary is depicted in the below figure:

Cloud Managed Services Market

To know about the assumptions considered for the study, download the pdf brochure

The cloud managed service ecosystem comprises vendors such as IBM technologies, Huawei, Alcatel-Lucent, HP enterprise, Cisco Systems and various others; service providers, system integrators, and enterprises. Other stakeholders of the cloud managed services market include cyber security vendors, distributors, IT security agencies, OEM, consulting service providers, IT service providers, resellers, telecom operators, enterprise users, and technology providers.

Target Audience

  • Speech analytics vendors
  • Workforce optimization solution providers
  • Customer experience solution providers
  • Contact center Infrastructure vendors
  • Managed speech analytics service providers
  • Value added resellers

Scope of the Report

The research report categorizes the cloud managed services market to forecast the revenues and analyze the trends in each of the following sub-markets:

By Type

  • Managed business services
    • Business process services
    • Continuity & disaster recovery services
    • Others
  • Managed network services
    • Unified communication services
    • Monitoring & maintenance services
    • Others
  • Managed security services
    • Threat management services
    • Incident management services
    • Others
  • Managed data center services
    • Hosting services
    • Storage services
    • Others
  • Managed mobility services
    • Device management services
    • Application management services
    • Others

By Deployment Type

  • Private
  • Public

By Organization Size

  • SME
  • Large enterprise

By Vertical

  • BFSI
  • Telecom & IT
  • Retail and consumer goods
  • Healthcare and life sciences
  • Manufacturing and high tech
  • Government and public sector
  • Energy and utilities
  • Others

By Region

  • North America
  • Europe (EU)
  • Middle East and Africa (MEA)
  • Asia-Pacific (APAC)
  • Latin America

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

Product Analysis

  • Product matrix which gives a detailed comparison of product portfolio of each company

Geographic Analysis

  • Further breakdown of the North American market
  • Further breakdown of the European market
  • Further breakdown of the APAC market
  • Further breakdown of the MEA market
  • Further breakdown of the Latin American market   

Company Information

  • Detailed analysis and profiling of additional market players

Table of Contents

1 Introduction (Page No. - 14)
    1.1 Objectives of the Report
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered in the Report
    1.4 Currency
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 17)
    2.1 Introduction
           2.1.1 Secondary Data
                    2.1.1.1 Key Data From Secondary Sources
           2.1.2 Primary Data
                    2.1.2.1 Key Data From Primary Sources
                    2.1.2.2 Key Industry Insights
                    2.1.2.3 Breakdown of Primaries
    2.2 Market Size Estimation
           2.2.1 Bottom-Up Approach
           2.2.2 Top-Down Approach
    2.3 Market Breakdown and Data Triangulation
    2.4 Research Assumptions and Limitations
           2.4.1 Assumptions
           2.4.2 Limitations

3 Executive Summary (Page No. - 25)

4 Premium Insights (Page No. - 29)
    4.1 Attractive Market Opportunities in the Cloud Managed Services Market
    4.2 Market By Service Type, 2016 vs. 2021
    4.3 Market:By Organization Size
    4.4 Global Market: Service Type vs. Region, 2016
    4.5 Lifecycle Analysis, By Region (2016)

5 Market Overview (Page No. - 33)
    5.1 Introduction
    5.2 Evolution
    5.3 Market Segmentation
           5.3.1 By Service Type
           5.3.2 By Deployment
           5.3.3 By Organization Size
           5.3.4 By Industry Application
           5.3.5 By Region
    5.4 Market Dynamics
           5.4.1 Drivers
                    5.4.1.1 Increasing ICT Spending and Growing Trend of Big Data and Analytics
                    5.4.1.2 Increasing Adoption of Managed Services in Smes
                    5.4.1.3 Need to Focus on the Core Business
           5.4.2 Restraints
                    5.4.2.1 Concern Over Privacy and Security
                    5.4.2.2 Inefficiency of Cloud Managed Service Model
           5.4.3 Opportunities
                    5.4.3.1 Rise in Cloud Technology Adoption
                    5.4.3.2 Increasing Need for Managed Services
                    5.4.3.3 New Business Proportions
           5.4.4 Challenges
                    5.4.4.1 Low Availability of IT Skills

6 Industry Trends (Page No. - 42)
    6.1 Introduction
    6.2 Value-Chain Analysis
    6.3 Demand Analysis
    6.4 Cloud Managed Service: Best Practices and Regulations
           6.4.1 IT Service Management
           6.4.2 Unified Certification Standards
           6.4.3 Managed Service Provider
           6.4.4 Customer Premises Equipment
           6.4.5 Information Technology Infrastructure Library
    6.5 Strategic Benchmarking

7 Cloud Managed Services Market Analysis, By Service Type (Page No. - 46)
    7.1 Introduction
    7.2 Managed Business Services
           7.2.1 Business Process Services
           7.2.2 Continuity and Disaster Recovery Services
           7.2.3 Others
    7.3 Managed Network Services
           7.3.1 Unified Communication Services
           7.3.2 Monitoring and Maintenance Services
           7.3.3 Others
    7.4 Managed Security Services
           7.4.1 Threat Management Services
           7.4.2 Incident Management Services
           7.4.3 Others
    7.5 Managed Data Center Services
           7.5.1 Hosting Services
           7.5.2 Storage Services
           7.5.3 Others
    7.6 Managed Mobility Services
           7.6.1 Device Management Services
           7.6.2 Application Management Services
           7.6.3 Others

8 Cloud Managed Services Market Analysis, By Deployment Type (Page No. - 61)
    8.1 Introduction
    8.2 Public Cloud
    8.3 Private Cloud

9 Cloud Managed Services Market Analysis, By Organization Size (Page No. - 65)
    9.1 Introduction
    9.2 Large Enterpises
    9.3 Small and Medium Enterprises

10 Cloud Managed Services Market Analysis, By Industry Vertical (Page No. - 69)
     10.1 Introduction
     10.2 Banking, Financial Services, and Insurance
     10.3 Telecom and IT
     10.4 Government and Public Sector
     10.5 Healthcare and Life Sciences
     10.6 Retail and Consumer Goods
     10.7 Manufacturing and High Tech
     10.8 Energy and Utilities
     10.9 Others

11 Geographic Analysis (Page No. - 83)
     11.1 Introduction
     11.2 North America
     11.3 Europe
     11.4 Asia-Pacific
     11.5 Middle East and Africa
     11.6 Latin America

12 Competitive Landscape (Page No. - 93)
     12.1 Overview
     12.2 Competitive Situation and Trends
              12.2.1 Agreements and Partnerships
              12.2.2 Acquisitions
              12.2.3 New Product/Service Developments
              12.2.4 Expansions

13 Company Profiles (Page No. - 100)
     13.1 Introduction
     13.2 Cisco Systems, Inc.
              13.2.1 Business Overview
              13.2.2 Services Offered
              13.2.3 Recent Developments
              13.2.4 MnM View
                         13.2.4.1 SWOT Analysis
                         13.2.4.2 Key Strategies
     13.3 Ericsson
              13.3.1 Business Overview
              13.3.2 Services Offered
              13.3.3 Recent Developments
              13.3.4 MnM View
                         13.3.4.1 SWOT Analysis
                         13.3.4.2 Key Strategies
     13.4 IBM Corporation
              13.4.1 Business Overview
              13.4.2 Services Offered
              13.4.3 Recent Developments
              13.4.4 MnM View
                         13.4.4.1 SWOT Analysis
                         13.4.4.2 Key Strategies
     13.5 NTT Data Corporation
              13.5.1 Business Overview
              13.5.2 Services Offered
              13.5.3 Recent Developments
              13.5.4 MnM View
                         13.5.4.1 SWOT Analysis
                         13.5.4.2 Key Strategies
     13.6 Huawei Technologies
              13.6.1 Business Overview
              13.6.2 Services Offered
              13.6.3 Recent Developments
              13.6.4 MnM View
                         13.6.4.1 SWOT Analysis
                         13.6.4.2 Key Strategies
     13.7 Accenture PLC
              13.7.1 Business Overview
              13.7.2 Services Offered
              13.7.3 Recent Developments
     13.8 Alcatel-Lucent
              13.8.1 Business Overview
              13.8.2 Services Offered
              13.8.3 Recent Developments
     13.9 Fujitsu Ltd.
              13.9.1 Business Overview
              13.9.2 Services Offered
              13.9.3 Recent Developments
     13.10 Hewlett-Packard Enterprise Company
              13.10.1 Business Overview
              13.10.2 Solutions and Services Offered
              13.10.3 Recent Developments
     13.11 NEC Corporation
              13.11.1 Business Overview
              13.11.2 Services Offered
              13.11.3 Recent Developments

14 Appendix (Page No. - 126)
     14.1 Key Industry Insights
     14.2 Discussion Guide
     14.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
     14.4 Introducing RT: Real-Time Market Intelligence
     14.5 Available Customizations
     14.6 Related Reports


List of Tables (68 Tables)

Table 1 Cloud Managed Services Market Size, 2014–2021 (USD Billion)
Table 2 Market Size, By Service Type,2014–2021 (USD Billion)
Table 3 Managed Business Services Market Size, By Type,2014–2021 (USD Billion)
Table 4 Business Process Services Market Size, By Region,2014–2021 (USD Million)
Table 5 Continuity and Disaster Recovery Services Market Size,By Region, 2014–2021 (USD Million)
Table 6 Other Services Market Size, By Region, 2014–2021 (USD Million)
Table 7 Managed Network Services: Cloud Managed Services Market Size,By Type, 2014–2021 (USD Billion)
Table 8 Unified Communication Services Market Size, By Region,2014–2021 (USD Million)
Table 9 Monitoring and Maintenance Services Market Size, By Region,2014–2021 (USD Million)
Table 10 Other Services Market Size, By Region, 2014–2021 (USD Million)
Table 11 Managed Security Services: Cloud Managed Services Market Size,By Type, 2014–2021 (USD Billion)
Table 12 Threat Management Services Market Size, By Region,2014–2021 (USD Million)
Table 13 Incident Management Services Market Size, By Region,2014–2021 (USD Million)
Table 14 Other Services Market Size, By Region, 2014–2021 (USD Million)
Table 15 Managed Data Center Services: Cloud Managed Services Market Size, By Type, 2014–2021 (USD Billion)
Table 16 Hosting Services Market Size, By Region, 2014–2021 (USD Million)
Table 17 Storage Services Market Size, By Region, 2014–2021 (USD Million)
Table 18 Other Services Market Size, By Region, 2014–2021 (USD Million)
Table 19 Managed Mobility Services: Cloud Managed Services Market Size,By Type, 2014–2021 (USD Million)
Table 20 Device Management Services Market Size, By Region,2014–2021 (USD Million)
Table 21 Application Management Services Market Size, By Region,2014–2021 (USD Million)
Table 22 Other Services Market Size, By Region, 2014–2021 (USD Million)
Table 23 Cloud Managed Services Market Size, By Deployment Type,2014–2021 (USD Billion)
Table 24 Public Cloud: Managed Services Market Size, By Region,2014–2021 (USD Billion)
Table 25 Private Cloud: Managed Services Market Size, By Region,2014–2021 (USD Billion)
Table 26 Market Size, By Organization Size,2014–2021 (USD Billion)
Table 27 Large Enterprise: Market Size,By Region, 2014–2021 (USD Billion)
Table 28 Small and Medium Enterprises: Market Size, By Region, 2014–2021 (USD Billion)
Table 29 Cloud Managed Services Market Size, By Industry Vertical,2014–2021 (USD Billion)
Table 30 BFSI: Market Size, By Region,2014–2021 (USD Million)
Table 31 BFSI: Market Size, By Deployment Type,2014–2021 (USD Billion)
Table 32 BFSI: Market Size, By Service Type,2014–2021 (USD Million)
Table 33 Telecom and IT: Market Size, By Region,2014–2021 (USD Million)
Table 34 Telecom and IT: Market Size, By Deployment Type, 2014–2021 (USD Billion)
Table 35 Telecom and IT: Market Size, By Service Type, 2014–2021 (USD Million)
Table 36 Government and Public Sector: Market Size, By Region, 2014–2021 (USD Million)
Table 37 Government and Public Sector: Market Size, By Deployment Type, 2014–2021 (USD Billion)
Table 38 Government and Public Sector: Market Size, By Service Type, 2014–2021 (USD Million)
Table 39 Healthcare and Life Sciences: Market Size,By Region, 2014–2021 (USD Million)
Table 40 Healthcare and Life Sciences: Market Size,By Deployment Type, 2014–2021 (USD Billion)
Table 41 Healthcare and Life Sciences: Market Size,By Service Type, 2014–2021 (USD Million)
Table 42 Retail and Consumer Goods: Market Size,By Region, 2014–2021 (USD Million)
Table 43 Retail and Consumer Goods: Market Size,By Deployment Type, 2014–2021 (USD Billion)
Table 44 Retail and Consumer Goods: Market Size,By Organization Size, 2014–2021 (USD Million)
Table 45 Manufacturing and High Tech: Market Size,By Region, 2014–2021 (USD Million)
Table 46 Manufacturing and High Tech: Market Size,By Deployment Type, 2014–2021 (USD Billion)
Table 47 Manufacturing and High Tech: Market Size,By Service Type, 2014–2021 (USD Million)
Table 48 Energy and Utilities: Market Size, By Region, 2014–2021 (USD Million)
Table 49 Energy and Utilities: Market Size,By Deployment Type, 2014–2021 (USD Billion)
Table 50 Energy and Utilities: Market Size,By Service Type, 2014–2021 (USD Million)
Table 51 Others: Market Size, By Region,2014–2021 (USD Million)
Table 52 Others: Market Size, By Deployment Type, 2014–2021 (USD Billion)
Table 53 Others: Market Size, By Service Type,2014–2021 (USD Million)
Table 54 Cloud Managed Services Market Size, By Region,2014–2021 (USD Billion)
Table 55 North America: Market Size, By Deployment Type, 2014–2021 (USD Billion)
Table 56 North America: Market Size, By Organization Size, 2014–2021 (USD Billion)
Table 57 Europe: Market Size, By Deployment Type, 2014–2021 (USD Billion)
Table 58 Europe: Market Size, By Organization Size, 2014–2021 (USD Billion)
Table 59 Asia-Pacific: Market Size, By Deployment Type, 2014–2021 (USD Billion)
Table 60 APAC: Market Size, By Organization Size,2014–2021 (USD Billion)
Table 61 Middle East and Africa: Market Size,By Deployment Type, 2014–2021 (USD Billion)
Table 62 Middle East and Africa: Market Size,By Organization Size, 2014–2021 (USD Billion)
Table 63 Latin America: Market Size, By Deployment Type, 2014–2021 (USD Billion)
Table 64 Latin America: Cloud Managed Services Market Size, By Organization Size, 2014–2021 (USD Billion)
Table 65 Agreements and Partnerships, 2014–2016
Table 66 Acquisitions, 2014–2016
Table 67 New Product Developments, 2014–2016
Table 68 Expansions, 2014–2016
 
 
List of Figures (49 Figures)
 
Figure 1 Research Design
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Market Breakdown and Data Triangulation
Figure 5 Managed Business Services Segment has Captured the Largest Market Share During the Forecast Period
Figure 6 The Adoption Rate of Private Cloud-Based Services is Expected to Grow During the Forecast Period
Figure 7 The Adoption Rate of Cloud Managed Services in Asia-Pacific is Expected to Grow During the Forecast Period
Figure 8 North America is Expected to Lead the Cloud Managed Services Market Followed By Europe
Figure 9 Rising Demand for Cloud Managed Services in BFSI Can Be A Major Opportunity for the Market to Grow
Figure 10 Managed Mobility Services Segment is Expected to Witness the Highest Growth Rate During the Forecast Period
Figure 11 Large Enterprise Contributes the Largest Market Share
Figure 12 Managed Business Services Account for the Highest Share in the Cloud Managed Services Market and Asia-Pacific is Expected to Grow With the Highest CAGR
Figure 13 Cloud Managed Services Market: Evolution
Figure 14 Market Segmentation: By Type
Figure 15 Cloud Managed Service Market Segmentation: By Deployment
Figure 16 Market Segmentation: By Organization Size
Figure 17 Cloud Managed Service Market Segmentation: By Industry Application
Figure 18 Cloud Managed Service Market Segmentation: By Region
Figure 19 Cloud Managed Services Market: Drivers, Restraints, Opportunities, and Challenges
Figure 20 Market Value Chain
Figure 21 Market Strategic Benchmarking
Figure 22 Managed Security Services Segment is Gaining Traction Due to the Increase in Cyber Threats
Figure 23 Public Cloud Adoption to Be Higher Among End Users Due to Low Cost
Figure 24 Small and Medium Enterprises Will Show Tremendous Increase in the Adoption of Cloud Managed Services
Figure 25 Banking, Financial Services, and Insurance Set to Dominate the Cloud Managed Services Market
Figure 26 Asia-Pacific to Show Highest Growth in the Market Due to Increasing Cloud Adoption and Business Services
Figure 27 Latin America and Middle East and Africa are Expected to Show Considerable Growth Rate in the Coming Years
Figure 28 North America Market Snapshot
Figure 29 Asia-Pacific Market Snapshot
Figure 30 Companies Adopted Partnerships and Agreements as the Key Growth Strategy During 2014-2016
Figure 31 Market Evaluation Framework
Figure 32 Portfolio Comparison
Figure 33 Battle for Market Share: Partnerships and Agreements Were the Key Growth Strategy Adopted By the Major Companies
Figure 34 Geographic Revenue Mix of Top Market Players
Figure 35 Cisco Systems, Inc.: Company Snapshot
Figure 36 Cisco Systems, Inc.: SWOT Analysis
Figure 37 Ericsson: Company Snapshot
Figure 38 Ericsson: SWOT Analysis
Figure 39 IBM Corporation: Company Snapshot
Figure 40 IBM: SWOT Analysis
Figure 41 NTT Data Corporation: Company Snapshot
Figure 42 NTT Data: SWOT Analysis
Figure 43 Huawei Technologies: Company Snapshot
Figure 44 Huawei Technologies: SWOT Analysis
Figure 45 Accenture PLC: Company Snapshot
Figure 46 Alcatel-Lucent: Company Snapshot
Figure 47 Fujitsu Ltd: Company Snapshot
Figure 48 Hewlett-Packard Enterprise Company: Company Snapshot
Figure 49 NEC Corporation: Company Snapshot

The cloud managed services market is expected to grow from USD 35.54 Billion in 2016 to USD 76.73 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 16.6% during the forecast period. Increasing ICT spending and growing trend of big data analytics, increasing adoption of managed services by SMEs, and need for companies to focus on their core business are the major drivers of this market.

Mobility services and security services are the fastest growing managed service. The increasing proliferation of mobile devices and trend of BYOD in various organizations has made companies to seek for services that could help them to manage these devices along with the data generated through it for better utilization and security need. Moreover, IoT adoption and big data trend has led to sudden requirement of data security due to which, managed security services is witnessing high demand among customers. Moreover, these requirements have led SMEs to opt and demand for managed services and focus on their core business to incur better results.

Private cloud-based deployments is gaining high traction in the market as it provides better control of the data and can reduce the risk of loss of data and issues connected to the regulatory compliance. Moreover, due its seamless benefits such as organization control, cost and energy efficiency, and improved reliability, companies prefer to deploy private cloud in their environment.

Large enterprises had the highest market size, whereas, SMEs are expected to gain high traction of cloud managed service during the forecast period of 2016-2021. Unlike large enterprises, SMEs have resource crunch and need to manage their processes with limited budget. Managed services help them to outsource their less important activities and focus on their core business requirements. Furthermore, security and compliance, reduction in downtime are some of the major benefits small enterprises are experiencing through the adoption of managed services.

Asia-Pacific (APAC) is expected to grow at the highest CAGR from 2016 to 2021 in the cloud managed services market. With the companies rapidly outsourcing IT related functions in APAC region, cloud and managed service model has become of utmost importance to them for better productivity and cost effectiveness. This has increased the demand for managed services. Moreover, North America being the most advanced region in cloud technology has higher adoption of managed services due to increased organizational and communication activities.

Cloud Managed Services Market

Concerns for privacy and security and inefficiency of cloud model facing issues of connectivity and high bandwidth cost are some of the restraints of the market. The pace with which companies are embracing IT technology, solutions, and platform, it has become important for the companies to look for better privacy and security services and thus companies are relying on managed service. However, companies feel the deployment of cloud managed services would result in the loss of control over their infrastructure. Thus, this factor remains a constraint for organizations before deploying these services.

However, due to increasing cloud adoption many companies are able to provide huge number of managed service with ease to cater the customer requirements. The major vendors in the cloud managed services market includes IBM Corporation, Cisco Systems, Ericsson, Accenture, Alcatel Lucent, NTT Data, Fujitsu, HP Enterprises, Huawei Technologies, and NEC Corporation. These players adopted various strategies such as new product development, mergers and acquisitions, collaboration, and partnerships to serve the cloud managed services market. With the help of cloud and big data technologies, the current dominant market players in cloud managed services are able to innovate a number of services to cater the customers. Improving economy and internet use across all the regions is giving chance to these companies to serve customers with better services.

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