Cloud Managed Services Market by Service Type (Managed Business, Managed Network, Managed Security, Managed Infrastructure, and Managed Mobility), Deployment Type, Organization Size, Industry Vertical, and Region - Global Forecast to 2025
[164 pages report] The global Cloud Managed Services (CMS) market size is projected to grow from USD 62.4 billion in 2020 to USD 116.2 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 13.3% during the forecast period. The major factor driving the growth of the market is the desire of companies to cut capital costs and transfer into operational costs. Organizations can avoid huge infrastructural capital investments by adopting CMS . The CMS also helps organizations to let their IT workforce to focus on main business functions and improve productivity.
Managed communication and collaboration services to grow at the highest CAGR during the forecast period
Most of the organizations want to improve their employee productivity and enhance outputs. Managed communication and collaboration services help organizations overcome this challenge with ease. These services provide a centralized system for data transfer across mediums, such as mobile devices and personal computers. Multiple team members can work on one document simultaneously, share ideas, and add comments. This lessens the time required to send work back and forth for feedback. The presence of multiple communication products in a user-friendly interface enables businesses to communicate efficiently with different business units globally and ensures the smooth transition of ongoing projects. Due to these mentioned benefits, the demand for cloud-managed communication and collaboration services is high among organizations.
Small and medium-sized enterprises segment to record a higher growth rate during the forecast period
The Small and Medium-sized Enterprises (SMEs) segment is expected to grow at a higher CAGR during the forecast period. The growing need to reduce operational costs and streamline business processes is expected to drive the adoption of CMS among SMEs.
Asia Pacific to record the highest growth rate during the forecast period
Asia Pacific (APAC) is expected to grow at the highest CAGR during the forecast period due to the increase in demand for CMS. CMS enables organizations to increase revenue by cutting costs and increasing employee productivity. The APAC region is expected to experience extensive growth opportunities during the forecast period. Meanwhile, North America is projected to hold the largest market size during the forecast period.
Market Players:
Cisco Systems Inc (US), Ericsson (Sweden), International Business Machines Corporation (US), Amazon Web Services (US), NTT DATA Corporation (Japan), Fujitsu Limited (Japan), Infosys Limited (India), Accenture PLC (Ireland), Hewlett Packard Enterprise Company (US), NEC Corporation (Japan), Alcatel Lucent (Finland), Rackspace (US), Datacom (New Zealand). Huawei (China), Cloudticity (US), Connectria (US), DLT Solutions (US), Sirus Computer Solutions (US), Softchoice Corporation (Canada), and Cloudnexa (US) are the key players of the global CMS market.
Scope of Report
|
Report Metrics |
Details |
|
Market size available for years |
2018-2025 |
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Base year considered |
2019 |
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Forecast period |
2020-2025 |
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Forecast units |
Value (USD Million) |
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Segments covered |
Services, Organization Size, Industry Verticals, and Regions |
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Regions covered |
North America, Europe, APAC, Latin America, and MEA |
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Companies covered |
Cisco Systems Inc (Cisco), Ericsson (Ericsson), International Business Machines Corporation (IBM), Amazon Web Services (AWS), NTT DATA Corporation (NTT DATA), Fujitsu Limited (Fujitsu), Infosys Limited (Infosys), Accenture PLC (Accenture), Hewlett Packard Enterprise Company (HPE), NEC Corporation (NEC Corporation), Alcatel Lucent (Alcatel Lucent), Tata Consultancy Services (TCS), Wipro Limited (Wipro), Rackspace (Rackspace), Datacom (Datacom). Huawei (Huawei), Cloudticity (Cloudticity), Connectria (Connectria), DLT Solutions (DLT Solutions), Sirus Computer Solutions (Sirus Computer Solutions), Softchoice Corporation (Softchoice Corporation), and Cloudnexa (Cloudnexa). |
This research report categorizes the CMS market to forecast revenues and analyze trends in each of the following submarkets:
Based on services:
- Services
- Managed Business Services
- Business Process Services
- Continuity and Disaster Recovery Services
- Others (desktop, Operational Support Systems/Business Support Systems [OSS/BSS], and print)
- Managed Network Services
- Managed Network Provisioning (LAN/WAN/WLAN/VPN/MPLS)
- Managed Network Monitoring and Management
- Managed Security Services
- Managed Identity and Access Management
- Managed Antivirus/Anti-Malware
- Managed Firewall
- Managed Risk and Compliance Management
- Managed Vulnerability Management
- Managed Security Information and Event Management
- Managed Intrusion Detection System/Intrusion Prevention System
- Managed Data Loss Prevention
- Others (Managed Distributed Denial of Service[DDoS], Managed Unified Threat Management[UTM], and Managed encryption)
- Managed Infrastructure Services
- Storage Management
- Server Management
- Managed Print Services
- Managed Mobility Services
- Device Management Services
- Application Management Services
- Managed Communication and Collaboration Services
- Managed Voice over Internet Protocol (VoIP)
- Managed Unified Communication-as-a-Service (UCaaS)
- Managed Business Services
Based on the deployment type:
- Deployment Type
- Public Cloud
Based on organization size:
- Organization Size
- Small and Medium-sized Enterprises (SMEs)
- Large Enterprises
Based on verticals
- Verticals
- Banking, Financial Services, and Insurance (BFSI)
- Telecom
- IT
- Government and Public Sector
- Healthcare and Life Sciences
- Retail and Consumer Goods
- Manufacturing
- Energy and Utilities
- Others (travel and hospitality, and mining)
Based on regions
- North America
- US
- Canada
- Europe
- UK
- Rest of Europe
- APAC
- China
- Rest of APAC
- Latin America
- Brazil
- Rest of Latin America
- MEA
- Kingdom of Saudi Arabia (KSA)
- Rest of MEA
Recent Developments
- In March 2020, Cisco extended its portfolio for small businesses through Merakis cloud. Merakis cloud-managed smart cameras can be used to reduce inventory shrinkage and for analytics. Merakis Wi-Fi 6 access points would help small businesses manage networks efficiently and improve network performance, reliability, and security.
- In March 2020, IBM partnered with Infosys to provide cloud services to various business verticals. Infosys would offer customers across verticals access to open-source offerings on IBMs public cloud platform.
- In February 2020, NTT DATA Services partnered with AWS. NTT DATA would offer CMS with high optimization by providing customers with advisory and development services, and the implementation, migration, and management of solutions on AWS.
- In December 2019, Accenture launched Compliance-as-a-Service (CaaS). CaaS would be an addition to Accentures Managed Service portfolio. It would help financial service firms comply with shifting regulations cost-effectively.
- In October 2019, HPE and Nutanix partnered to deliver private-cloud-as-a-service. This partnership created a combination of on-premises deployments intended to compete with CMS . HPE GreenLake for Nutanix is a fully managed private cloud.
Key questions addressed by the report:
- How is the adoption trend of CMS platforms across major economies?
- What are the opportunities in the CMS market?
- What is the competitive landscape of the CMS market?
- What are the various developments happened in the CMS market?
- What are the dynamics of the CMS market?
Frequently Asked Questions (FAQ):
How big is the cloud managed services market?
The global cloud managed services market size was estimated at USD 62.4 billion in 2020 and is expected to reach USD 116.2 billion by 2025.
What is the cloud managed services market growth?
The global cloud managed services market is expected to grow at a compound annual growth rate of 13.3% from 2020 to 2025 to reach USD 116.2 billion by 2025.
Which region has the highest market share in the cloud managed services market?
North America and Europe region have the highest market share in the cloud managed services market, where these two regions together contribute more than half of the global cloud managed services market in the year 2020.
Which service model is expected to witness high adoption in the coming years?
Managed communication and collaboration services to grow at the highest CAGR during the forecast period. Most of the organizations want to improve their employee productivity and enhance outputs. Managed communication and collaboration services help organizations overcome this challenge with ease. These services provide a centralized system for data transfer across mediums, such as mobile devices and personal computers.
Who are the major vendors in the cloud managed services market?
Despite the presence of a large number of vendors, the market is dominated mainly by vendors such as Cisco Systems Inc (US), Ericsson (Sweden), IBM Corporation (US), Amazon Web Services (US), NTT DATA Corporation (Japan), Fujitsu Limited (Japan), Infosys Limited (India), Accenture PLC (Ireland), Hewlett Packard Enterprise Company (US), NEC Corporation (Japan),.
What are some of the latest trends that will shape the cloud managed services market in the future?
The emergence of serverless computing, big data, analytics, edge computing, and BYOD are few trends that are expected to shape the market in the coming years. .
To speak to our analyst for a discussion on the above findings, click Speak to Analyst
TABLE OF CONTENTS
1 INTRODUCTION (Page No. - 19)
1.1 INTRODUCTION TO COVID-19
1.2 COVID-19 HEALTH ASSESSMENT
1.3 COVID-19 ECONOMIC ASSESSMENT
1.3.1 COVID-19 ECONOMIC IMPACTSCENARIO ASSESSMENT
1.4 OBJECTIVES OF THE STUDY
1.5 MARKET DEFINITION
1.5.1 INCLUSIONS AND EXCLUSIONS
1.6 MARKET SCOPE
1.6.1 MARKET SEGMENTATION
1.6.2 REGIONS COVERED
1.6.3 YEARS CONSIDERED FOR THE STUDY
1.7 CURRENCY CONSIDERED
1.8 STAKEHOLDERS
2 RESEARCH METHODOLOGY (Page No. - 28)
2.1 RESEARCH DATA
2.1.1 SECONDARY DATA
2.1.2 PRIMARY DATA
2.1.2.1 Breakup of primary profiles
2.2 MARKET BREAKUP AND DATA TRIANGULATION
2.3 MARKET SIZE ESTIMATION
2.3.1 TOP-DOWN APPROACH
2.3.2 BOTTOM-UP APPROACH
2.4 COMPETITIVE LEADERSHIP MAPPING METHODOLOGY
2.5 MARKET FORECAST
2.6 ASSUMPTIONS FOR THE STUDY
2.7 LIMITATIONS OF THE STUDY
3 EXECUTIVE SUMMARY (Page No. - 37)
4 PREMIUM INSIGHTS (Page No. - 42)
4.1 ATTRACTIVE OPPORTUNITIES IN THE CLOUD MANAGED SERVICES MARKET
4.2 MARKET, BY SERVICE TYPE (2020 VS. 2025)
4.3 MARKET, BY VERTICAL (2020 VS. 2025)
4.4 MARKET INVESTMENT SCENARIO
5 MARKET OVERVIEW (Page No. - 44)
5.1 INTRODUCTION
5.2 MARKET DYNAMICS
5.2.1 DRIVERS
5.2.1.1 A proactive approach to maintenance
5.2.1.2 Increasing IT spend of companies
5.2.1.3 Growing trend of technologies, such as big data and analytics
5.2.2 RESTRAINTS
5.2.2.1 Data security and privacy
5.2.2.2 Quality issues from cloud managed service providers
5.2.3 OPPORTUNITIES
5.2.3.1 Growth in anything as-a-service technologies
5.2.3.2 Increasing the adoption of cloud-based technology
5.2.3.3 Small and medium-sized enterprises demand for cloud managed services
5.2.4 CHALLENGES
5.2.4.1 Cloud invoices and multiple accounts
5.2.4.2 Integrations with third-party applications
5.3 USE CASES
5.3.1 USE CASE 1: TELECOMMUNICATIONS
5.3.2 USE CASE 2: RETAIL
5.3.3 USE CASE 3: FAST MOVING CONSUMER GOODS
5.3.4 USE CASE 4: BAKING AND FINANCIAL SERVICES
5.3.5 USE CASE 5: PUBLIC SECTOR
6 EFFECT OF COVID-19 (Page No. - 50)
7 CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE (Page No. - 51)
7.1 INTRODUCTION
7.2 MANAGED BUSINESS SERVICES
7.2.1 MANAGED BUSINESS SERVICES: MARKET DRIVERS
7.2.2 BUSINESS PROCESS SERVICES
7.2.3 CONTINUITY AND DISASTER RECOVERY SERVICES
7.2.4 OTHERS
7.3 MANAGED NETWORK SERVICES
7.3.1 MANAGED NETWORK SERVICES: MARKET DRIVERS
7.3.2 MANAGED NETWORK PROVISIONING
7.3.3 MANAGED NETWORK MONITORING AND MANAGEMENT
7.4 MANAGED SECURITY SERVICES
7.4.1 MANAGED SECURITY SERVICES: CLOUD MANAGED SERVICES MARKET DRIVERS
7.4.2 MANAGED IDENTITY AND ACCESS MANAGEMENT
7.4.3 MANAGED ANTIVIRUS/ANTIMALWARE
7.4.4 MANAGED FIREWALL
7.4.5 MANAGED RISK AND COMPLIANCE MANAGEMENT
7.4.6 MANAGED VULNERABILITY MANAGEMENT
7.4.7 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT
7.4.8 MANAGED INTRUSION DETECTION SYSTEM/INTRUSION PREVENTION SYSTEM
7.4.9 MANAGED DATA LOSS PREVENTION
7.4.10 OTHERS
7.5 MANAGED INFRASTRUCTURE SERVICES
7.5.1 MANAGED INFRASTRUCTURE SERVICES: MARKET DRIVERS
7.5.2 STORAGE MANAGEMENT
7.5.3 SERVER MANAGEMENT
7.5.4 MANAGED PRINT SERVICES
7.6 MANAGED MOBILITY SERVICES
7.6.1 MANAGED MOBILITY SERVICES: MARKET DRIVERS
7.6.2 DEVICE MANAGEMENT SERVICES
7.6.3 APPLICATION MANAGEMENT SERVICES
7.7 MANAGED COMMUNICATION AND COLLABORATION SERVICES
7.7.1 MANAGED COMMUNICATION AND COLLABORATION SERVICES: MARKET DRIVERS
7.7.2 MANAGED VOICE OVER INTERNET PROTOCOL
7.7.3 MANAGED UNIFIED COMMUNICATION
8 CLOUD MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE (Page No. - 67)
8.1 INTRODUCTION
8.2 PUBLIC CLOUD
8.2.1 PUBLIC CLOUD: MARKET DRIVERS
9 CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE (Page No. - 68)
9.1 INTRODUCTION
9.2 LARGE ENTERPRISES
9.2.1 LARGE ENTERPRISES: MARKET DRIVERS
9.3 SMALL AND MEDIUM-SIZED ENTERPRISES
9.3.1 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET DRIVERS
10 CLOUD MANAGED SERVICES MARKET, BY INDUSTRY VERTICAL (Page No. - 72)
10.1 INTRODUCTION
10.1.1 IMPACT OF COVID-19 ON INDUSTRY VERTICALS
10.2 BANKING, FINANCIAL SERVICES AND INSURANCE
10.2.1 BANKING, FINANCIAL SERVICES AND INSURANCE: MARKET DRIVERS
10.3 TELECOM
10.3.1 TELECOM: MARKET DRIVERS
10.4 GOVERNMENT AND PUBLIC SECTOR
10.4.1 GOVERNMENT AND PUBLIC SECTOR: MARKET DRIVERS
10.5 HEALTHCARE AND LIFE SCIENCES
10.5.1 HEALTHCARE AND LIFE SCIENCES: CLOUD MANAGED SERVICES MARKET DRIVERS
10.6 RETAIL AND CONSUMER GOODS
10.6.1 RETAIL AND CONSUMER GOODS: MARKET DRIVERS
10.7 MANUFACTURING
10.7.1 MANUFACTURING: MARKET DRIVERS
10.8 ENERGY AND UTILITIES
10.8.1 ENERGY AND UTILITIES: MARKET DRIVERS
10.9 INFORMATION TECHNOLOGY
10.9.1 INFORMATION TECHNOLOGY: MARKET DRIVERS
10.10 OTHERS
11 CLOUD MANAGED SERVICES MARKET, BY REGION (Page No. - 84)
11.1 INTRODUCTION
11.2 NORTH AMERICA
11.2.1 NORTH AMERICA: MARKET DRIVERS
11.2.2 UNITED STATES
11.2.3 CANADA
11.3 EUROPE
11.3.1 EUROPE: MARKET DRIVERS
11.3.2 UNITED KINGDOM
11.3.3 REST OF EUROPE
11.4 ASIA PACIFIC
11.4.1 ASIA PACIFIC: MARKET DRIVERS
11.4.2 CHINA
11.4.3 REST OF ASIA PACIFIC
11.5 MIDDLE EAST AND AFRICA
11.5.1 MIDDLE EAST AND AFRICA: MARKET DRIVERS
11.5.2 KINGDOM OF SAUDI ARABIA
11.5.3 REST OF MIDDLE EAST AND AFRICA
11.6 LATIN AMERICA
11.6.1 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET DRIVERS
11.6.2 MEXICO
11.6.3 REST OF LATIN AMERICA
12 COMPETITIVE LANDSCAPE (Page No. - 122)
12.1 COMPETITIVE LEADER MAPPING
12.1.1 VISIONARY LEADERS
12.1.2 INNOVATORS
12.1.3 DYNAMIC DIFFERENTIATORS
12.1.4 EMERGING COMPANIES
13 COMPANY PROFILES (Page No. - 124)
13.1 INTRODUCTION
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
13.2 CISCO
13.3 ERICSSON
13.4 IBM
13.5 AWS
13.6 NTT DATA
13.7 FUJITSU
13.8 INFOSYS
13.9 ACCENTURE
13.10 HPE
13.11 NEC
13.12 ALCATEL-LUCENT
13.13 TCS
13.14 WIPRO
13.15 RACKSPACE
13.16 DATACOM
13.17 HUAWEI
13.18 CLOUDTICITY
13.19 CONNECTRIA
13.20 DLT SOLUTIONS
13.21 SIRIUS COMPUTER SOLUTIONS
13.22 SOFTCHOICE
13.23 CLOUDNEXA
13.24 RIGHT-TO-WIN
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
14 APPENDIX (Page No. - 158)
14.1 DISCUSSION GUIDE
14.2 KNOWLEDGE STORE: MARKETSANDMARKETS SUBSCRIPTION PORTAL
14.3 AVAILABLE CUSTOMIZATIONS
14.4 RELATED REPORTS
14.5 AUTHOR DETAILS
LIST OF TABLES (97 Tables)
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 20162019
TABLE 2 FACTOR ANALYSIS
TABLE 3 CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE, 20182025 (USD MILLION)
TABLE 4 MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 5 MANAGED BUSINESS SERVICES MARKET SIZE, BY REGION, 20182025 (USD MILLION)
TABLE 6 MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 7 MANAGED NETWORK SERVICES MARKET SIZE, BY REGION, 20182025 (USD MILLION)
TABLE 8 MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 9 MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 20182025 (USD MILLION)
TABLE 10 MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 11 MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY REGION, 20182025 (USD MILLION)
TABLE 12 MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 13 MANAGED MOBILITY SERVICES MARKET SIZE, BY REGION, 20182025 (USD MILLION)
TABLE 14 MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 15 MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY REGION, 20182025 (USD MILLION)
TABLE 16 MANAGED CLOUD SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 20182025 (USD MILLION)
TABLE 17 LARGE ENTERPRISES: CLOUD MANAGED SERVICES, BY REGION, 20182025 (USD MILLION)
TABLE 18 SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD MANAGED SERVICES, BY REGION, 20182025 (USD MILLION)
TABLE 19 CLOUD MANAGED SERVICES, BY INDUSTRY VERTICAL, 20182025 (USD MILLION)
TABLE 20 BANKING, FINANCIAL SERVICES AND INSURANCE: CLOUD MANAGED SERVICES, BY REGION, 20182025 (USD MILLION)
TABLE 21 TELECOM: CLOUD MANAGED SERVICES, BY REGION, 20182025 (USD MILLION)
TABLE 22 GOVERNMENT AND PUBLIC SECTOR: CLOUD MANAGED SERVICES, BY REGION, 20182025 (USD MILLION)
TABLE 23 HEALTHCARE AND LIFE SCIENCES: CLOUD MANAGED SERVICES, BY REGION, 20182025 (USD MILLION)
TABLE 24 RETAIL AND CONSUMER GOODS: CLOUD MANAGED SERVICES, BY REGION, 20182025 (USD MILLION)
TABLE 25 MANUFACTURING: CLOUD MANAGED SERVICES, BY REGION, 20182025 (USD MILLION)
TABLE 26 ENERGY AND UTILITIES: CLOUD MANAGED SERVICES, BY REGION, 20182025 (USD MILLION)
TABLE 27 INFORMATION TECHNOLOGY: CLOUD MANAGED SERVICES, BY REGION, 20182025 (USD MILLION)
TABLE 28 OTHERS: CLOUD MANAGED SERVICES, BY REGION, 20182025 (USD MILLION)
TABLE 29 CLOUD MANAGED SERVICES MARKET, BY REGION, 20182025 (USD MILLION)
TABLE 30 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 20182025 (USD MILLION)
TABLE 31 NORTH AMERICA: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 32 NORTH AMERICA: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 33 NORTH AMERICA: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 34 NORTH AMERICA: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 35 NORTH AMERICA: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 36 NORTH AMERICA: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 37 NORTH AMERICA: CMS MARKET SIZE, BY ORGANIZATION SIZE, 20182025 (USD MILLION)
TABLE 38 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY INDUSTRY VERTICAL, 20182025 (USD MILLION)
TABLE 39 NORTH AMERICA: MARKET SIZE, BY COUNTRY, 20182025 (USD MILLION)
TABLE 40 UNITED STATES: MARKET SIZE, BY SERVICE TYPE, 20182025 (USD MILLION)
TABLE 41 UNITED STATES: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 42 UNITED STATES: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 43 UNITED STATES: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 44 UNITED STATES: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 45 UNITED STATES: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 46 UNITED STATES: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 47 UNITED STATES: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 20182025 (USD MILLION)
TABLE 48 UNITED STATES: MARKET SIZE, BY INDUSTRY VERTICAL, 20182025 (USD MILLION)
TABLE 49 CANADA: MARKET SIZE, BY SERVICE TYPE, 20182025 (USD MILLION)
TABLE 50 CANADA: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 51 CANADA: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 52 CANADA: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 53 CANADA: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 54 CANADA: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 55 CANADA: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 56 CANADA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 20182025 (USD MILLION)
TABLE 57 CANADA: MARKET SIZE, BY INDUSTRY VERTICAL, 20182025 (USD MILLION)
TABLE 58 EUROPE: MARKET SIZE, BY SERVICE TYPE, 20182025 (USD MILLION)
TABLE 59 EUROPE: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 60 EUROPE: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 61 EUROPE: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 62 EUROPE: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 63 EUROPE: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 64 EUROPE: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 65 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 20182025 (USD MILLION)
TABLE 66 EUROPE: MARKET SIZE, BY INDUSTRY VERTICAL, 20182025 (USD MILLION)
TABLE 67 EUROPE: MARKET SIZE, BY COUNTRY, 20182025 (USD MILLION)
TABLE 68 ASIA PACIFIC: MARKET SIZE, BY SERVICE TYPE, 20182025 (USD MILLION)
TABLE 69 ASIA PACIFIC: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 70 ASIA PACIFIC: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 71 ASIA PACIFIC: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 72 ASIA PACIFIC: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 73 ASIA PACIFIC: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 74 ASIA PACIFIC: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 75 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 20182025 (USD MILLION)
TABLE 76 ASIA PACIFIC: MARKET SIZE, BY INDUSTRY VERTICAL, 20182025 (USD MILLION)
TABLE 77 ASIA PACIFIC: MARKET SIZE, BY COUNTRY, 20182025 (USD MILLION)
TABLE 78 MIDDLE EAST AND AFRICA: MARKET SIZE, BY SERVICE TYPE, 20182025 (USD MILLION)
TABLE 79 MIDDLE EAST AND AFRICA: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 80 MIDDLE EAST AND AFRICA: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 81 MIDDLE EAST AND AFRICA: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 82 MIDDLE EAST AND AFRICA: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 83 MIDDLE EAST AND AFRICA: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 84 MIDDLE EAST AND AFRICA: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 85 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 20182025 (USD MILLION)
TABLE 86 MIDDLE EAST AND AFRICA: MARKET SIZE, BY INDUSTRY VERTICAL, 20182025 (USD MILLION)
TABLE 87 MIDDLE EAST AND AFRICA: MARKET SIZE, BY COUNTRY, 20182025 (USD MILLION)
TABLE 88 LATIN AMERICA: MARKET SIZE, BY SERVICE TYPE, 20182025 (USD MILLION)
TABLE 89 LATIN AMERICA: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 90 LATIN AMERICA: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 91 LATIN AMERICA: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 92 LATIN AMERICA: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 93 LATIN AMERICA: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 94 LATIN AMERICA: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 20182025 (USD MILLION)
TABLE 95 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 20182025 (USD MILLION)
TABLE 96 LATIN AMERICA: MARKET SIZE, BY INDUSTRY VERTICAL, 20182025 (USD MILLION)
TABLE 97 LATIN AMERICA: MARKET SIZE, BY COUNTRY, 20182025 (USD MILLION)
LIST OF FIGURES (44 Figures)
FIGURE 1 COVID-19: THE GLOBAL PROPAGATION
FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES
FIGURE 3 REVISED GDP FORECASTS FOR SELECT G20 COUNTRIES IN 2020
FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY
FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF THE GLOBAL ECONOMY
FIGURE 6 GLOBAL CLOUD MANAGED SERVICES MARKET: RESEARCH DESIGN
FIGURE 7 MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 1 (SUPPLY SIDE): REVENUE OF SERVICES OF THE MARKET
FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 2 BOTTOM-UP (DEMAND SIDE): PRODUCTS/SOLUTIONS/SERVICES SOLD AND THEIR AVERAGE SELLING PRICE
FIGURE 10 COMPETITIVE LEADERSHIP MAPPING: CRITERIA WEIGHTAGE
FIGURE 11 CLOUD MANAGED SERVICES MARKET SNAPSHOT, 20182025
FIGURE 12 SEGMENTS WITH HIGH GROWTH RATES DURING THE FORECAST PERIOD
FIGURE 13 MANAGED INFRASTRUCTURE SERVICES SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
FIGURE 14 LARGE ENTERPRISES SEGMENT TO HOLD A LARGER MARKET SIZE DURING THE FORECAST PERIOD
FIGURE 15 BANKING, FINANCIAL SERVICES AND INSURANCE VERTICAL TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
FIGURE 16 NORTH AMERICA TO HOLD THE HIGHEST MARKET SHARE DURING THE FORECAST PERIOD
FIGURE 17 INCREASING ADOPTION OF CLOUD-BASED SERVICES TO DRIVE THE CLOUD MANAGED SERVICES MARKET GROWTH
FIGURE 18 MANAGED INFRASTRUCTURE SERVICES SEGMENT TO ACCOUNT FOR THE HIGHEST MARKET SHARE DURING THE FORECAST PERIOD
FIGURE 19 ENERGY AND UTILITIES VERTICAL TO HOLD THE HIGHEST MARKET SHARE DURING THE FORECAST PERIOD
FIGURE 20 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT FIVE YEARS
FIGURE 21 CLOUD MANAGED SERVICES MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
FIGURE 22 MANAGED INFRASTRUCTURE SERVICES TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD
FIGURE 23 SMALL AND MEDIUM-SIZED ENTERPRISES TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD
FIGURE 24 RETAIL AND CONSUMER GOODS INDUSTRY VERTICAL TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD
FIGURE 25 REGION: MARKET SNAPSHOT
FIGURE 26 NORTH AMERICA: MARKET SNAPSHOT
FIGURE 27 ASIA PACIFIC: MARKET SNAPSHOT
FIGURE 28 GLOBAL CLOUD MANAGED SERVICES MARKET (GLOBAL) COMPETITIVE LEADERSHIP MAPPING, 2019
FIGURE 29 CISCO SYSTEMS: COMPANY SNAPSHOT
FIGURE 30 CISCO SYSTEMS: SWOT ANALYSIS
FIGURE 31 ERICSSON: COMPANY SNAPSHOT
FIGURE 32 ERICSSON: SWOT ANALYSIS
FIGURE 33 IBM: COMPANY SNAPSHOT
FIGURE 34 IBM: SWOT ANALYSIS
FIGURE 35 AWS: COMPANY SNAPSHOT
FIGURE 36 AWS: SWOT ANALYSIS
FIGURE 37 NTT DATA: COMPANY SNAPSHOT
FIGURE 38 NTT DATA: SWOT ANALYSIS
FIGURE 39 FUJITSU: COMPANY SNAPSHOT
FIGURE 40 INFOSYS: COMPANY SNAPSHOT
FIGURE 41 ACCENTURE: COMPANY SNAPSHOT
FIGURE 42 HPE: COMPANY SNAPSHOT
FIGURE 43 NEC: COMPANY SNAPSHOT
FIGURE 44 NOKIA: COMPANY SNAPSHOT
The study involved four major activities in estimating the current market size for the Cloud Managed Services (CMS) market. Exhaustive secondary research was done to collect information on the CMS market. The next step was to validate these findings, assumptions, and sizing with industry experts across the value chain using primary research. Both top-down and bottom-up approaches were employed to estimate the complete market size. Thereafter, the market breakup and data triangulation procedures were used to estimate the market size of the segments and subsegments of the CMS market.
Secondary Research
In the secondary research process, various secondary sources such as D& B Hoovers, Bloomberg BusinessWeek, and Dun & Bradstreet were referred to identify and collect information for this study. These secondary sources included annual reports, press releases, and investor presentations of companies; whitepapers; and articles by recognized authors, gold standard and silver standard websites, regulatory bodies, trade directories, and databases.
Primary Research
The CMS market comprises several stakeholders, such as CMS providers, venture capitalists, government organizations, regulatory authorities, policymakers and financial organizations, consulting firms, research organizations, academic institutions, resellers and distributors, and training providers. The demand side of the CMS market consists of all the firms operating in several verticals. The supply side includes CMS providers offering CMS . Various primary sources from both the supply and demand sides of the market were interviewed to obtain qualitative and quantitative information. Given below is the breakup of the primary respondents:
Market Size Estimation
The top-down and bottom-up approaches were used to estimate and validate the size of the global CMS market and various other dependent submarkets in the overall market. An exhaustive list of all the players offering solutions and services in the CMS market was prepared while using the top-down approach. The market share for all the players in the market was estimated through annual reports, press releases, funding, investor presentations, paid databases, and primary interviews. Each player was evaluated on the basis of its services. The aggregate of all companies revenue was extrapolated to reach the overall market size.
Furthermore, each subsegment was studied and analyzed for its global market size and regional penetration. The markets were triangulated through both primary and secondary research. The primary procedure included extensive interviews for key insights from the industry leaders, such as Chief Executive Officers (CEOs), Vice Presidents (VPs), directors, and marketing executives.
Data Triangulation
After arriving at the overall market size using the market size estimation processes as explained above, the market was split into several segments and subsegments. The data triangulation and market breakup procedures were employed, wherever applicable, to complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment. The data was triangulated by studying various factors and trends from both demand and supply sides.
Report Objectives
- To determine and forecast the global CMS market by service, deployment type, organization size, industry vertical, and region from 2020 to 2025, and analyze the various macroeconomic and microeconomic factors that affect the market growth
- To forecast the size of the market segments with respect to five main regions: North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America
- To analyze each submarket with respect to individual growth trends, prospects, and contributions to the overall CMS market
- To profile key market players; generate a comparative analysis based on their business overviews, service offerings, regional presence, business strategies, and key financials; and provide companies with in-house statistical tools required to understand the competitive landscape
- To track and analyze competitive developments, such as mergers and acquisitions, product developments, partnerships and collaborations, and Research and Development (R&D) activities, in the market
- To provide detailed information about major factors (drivers, restraints, opportunities, and challenges) influencing the growth of the CMS market
Available customizations
Along with the market data, MarketsandMarkets offers customizations as per the companys specific needs. The following customization options are available for the CMS market report:
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