Cloud Managed Services Market

Cloud Managed Services Market by Service Type (Managed Business, Managed Network, Managed Security, Managed Infrastructure, and Managed Mobility), Organization Size, Vertical, and Region - Global Forecast to 2026

Report Code: TC 3428 Dec, 2021, by marketsandmarkets.com

[275 Pages Report] The cloud managed services market size is expected to grow from USD 86.1 billion in 2021 to USD 139.4 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 10.1% during the forecast period. Innovation management solutions are rapidly gaining acceptance worldwide by large enterprises and SMEs due to various benefits, including the rise in digitization and emerging trend of workplace transformation, reduced costs, efficient collaborations, and reduced time to market new products.

Cloud Managed Services Market

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COVID-19 Impact

The COVID-19 has affected the global managed business service market in different ways, such as directly impacting production and demand, disrupting supply chains and marketplaces, and having a financial impact on businesses and financial markets. Due to the COVID-19 pandemic, the adoption of cloud, AI, and big data has increased. Many companies have made new policies and regulations on remote working.

Market Dynamics

Drivers: A proactive approach to maintenance

A business owner has no or little time to think of the IT infrastructure and its functionalities. However, the maintenance of IT systems is crucial for business continuity. This calls for the Managed Service Providers (MSPs), which can proactively solve any issues occurring in IT systems. Most MSPs provide 24x7 monitoring, which attracts customers to use their services. Security solutions monitor IT systems to detect any potential threat or disturbances. Bugs and issues are often troubleshot and remitted before they become a huge concern for the business. This enables the business owners to focus on their core functionalities and not worry about IT systems and maintenance.

Restraints:Data security and privacy

Cloud managed services involves several third parties outsourcing their abilities, which can cause security and confidentiality concerns. This includes infrastructures in mobility, networks, endpoints, databases, cloud, web applications, and virtualization. With this, the exposure of critical business details becomes easy for any cloud MSPs. Hence, for companies, the concerns for security and privacy remain the top restraints to the adoption of cloud managed services. However, MSPs help organizations maintain proper security and privacy measures for the data that they deploy over the cloud. End-to-end network protection and encryption are provided to customers for extra security. However, due to the growing instances of data breaches, organizations restrain from providing sensitive business data to MSPs.

Opportunities: Growth in anything-as-a-service technologies

XaaS is called Anything-as-a-Service. The three pillars of cloud computing are Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), and Infrastructure-as-a-Service (IaaS) that support a broad range of services. XaaS is growing at a faster rate along with cloud computing as the end users are realizing the benefits offered by them. Organizations are even using various technologies as a managed service, such as network-as-a-service and IoT-as-a-service. These can be provided easily by MSPs as they have the supporting infrastructure and expertise in place. Organizations can adopt these services in their core business functions for a pay-per-use basis. This, in turn, ensures optimal use of their IT budgets. The fundamental benefit is the shift from Capital Expenditure (CAPEX) to Operational Expenditure (OPEX), which results in lower Total Cost of Ownership (TCO). Latest software updates can also be deployed easily over the cloud for these cloud managed services.

Challenges: Cloud invoices and multiple accounts

Cloud invoices are often difficult to understand and analyze. There is almost no clarity on the billing structure. Multi-cloud services collate multiple systems and services under one umbrella. Consolidating, managing, and monitoring the use of statistics for billing is a big challenge if not planned properly. Many times, billing from the original cloud providers does not match with MSPs’ billing, which irritates customers and affects the relationship. Moreover, billing becomes more complicated for the hybrid cloud setup. SaaS is usually priced monthly, but IaaS resource usage is pay-per-use pricing. Customers want to know their consumption details. If MSPs do not provide a well-structured and clear billing, customers will bail out from services.

Based on service type, managed infrastructure services segment to be the largest contributor to the cloud managed services market growth during the forecast period

The cloud managed services market has been divided into six types: managed business services, managed network services, managed security services, managed infrastructure services, managed mobility services, managed communication and collaboration services. Managed business services provide benefits, such as cost savings, future-proofed technology, custom and integrated service, robust infrastructure, predictable and recurring monthly costs, centralized services and applications, and coverage on all service levels. adoption of cloud surges, enterprises are heavily leveraging SaaS applications, such as office productivity suites, sales platforms, and Google suites as a central platform. As enterprises are being introduced to inherent features of the cloud, such as cost-savings and flexibility, they are also using it for data protection. Cloud-based technologies, such as archiving, Disaster Recovery as a Service (DRaaS), and backing up SaaS applications, are becoming mainstream. Security patching and other account-level functions that are essential for the server’s minimum performance needs and use should be addressed. It helps in minimizing or eliminating server slowdowns and downtime and building secured servers. Enterprises leverage Managed Print Services (MPS) to offer a scalable and flexible solution for office and production printing environments to manage paper and digital document workflows, improving productivity and profitability. MPS provides a suite of solutions by combining hardware, supplies, solutions, and services under a single platform to transform unmanaged data into intelligent information.

Based on organization size, the large enterprises segment is to be a larger dominator to the cloud managed services market during the forecast period.

Organizations with more than 1,000 employees are categorized under large businesses. Managed services had largely been provided for broadband connections, VPNs, security services and IP communications, data centers, security, and mobility from the last various years, which was usually popular among smaller enterprises. By using the managed services, SMEs are also able to focus more on business operations rather than worrying about the IT cost.

Based on verticals, the retail and consumer goods industry segment to grow at the highest growth rate during the forecast period

The retail sector is one of the fastest-growing verticals due to the rising consumer purchasing power; thus, the vertical is attracting major companies around the world. The growing trends in mobile data consumption and the increased usage of smartphones and tablets in the countries have paved the way for greater demand for mobility solutions in the retail industry. Security services have also become essential for retail organizations to protect their IT environments and customer-sensitive data. Hence, there are ample opportunities for MSPs to cater to the retailing giants as well as small businesses. The retail industry deals with a large amount of customer data through which it provides personalized experiences to the customer.

Cloud Managed Services Market  by Region

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APAC to grow at the highest CAGR during the forecast period

Several countries in APAC, such as India, China, Hong Kong, and Japan, are undergoing improving economic and technological advancements. In APAC, companies are rapidly outsourcing their IT functions, which has increased the demand for cloud and managed services models. This has resulted in the increasing market of managed cloud services for service providers, networking MSPs, and IT service firms. As stated by the Organization for Economic Co-operation and Development (OECD), SMEs provide employment to more than 70% of the population. In APAC, countries such as China, India, Singapore, and Japan are the key economies that have been impacted due to COVID-19. Several initiatives taken by governments and enterprises are expected to influence the adoption of the cloud in this region.

Key Market Players

The cloud managed services market is dominated by companies such as IBM (US), Ericsson (Sweden), AWS (US), Cisco (US), Infosys (India), NTT DATA (Japan), Fujitsu (Japan), Accenture (Ireland), HPE (US), NEC (Japan), Atos (France), Alcatel-Lucent (France), TCS (India), Wipro (India), Rackspace (US), Datacom (New Zealand), Huawei (China), Cloudicity (Washington), Connectria (US), DLT Solutions (US), Sirius Compture Solutions (US).

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Scope of the Report

Report Metrics

Details

Market size available for years

2016-2026

Base year considered

2020

Forecast period

2021-2026

Forecast units

Value (USD Million)

Segments covered

Service Type, Organization Size, Industry Vertical, and Region

Regions covered

North America, Europe, APAC, MEA and Latin America

Companies covered

IBM (US), Ericsson (Sweden), AWS (US), Cisco (US), Infosys
(India), NTT DATA (Japan), Fujitsu (Japan), Accenture (Ireland), HPE (US), NEC (Japan), Atos (France), Alcatel-Lucent (France), TCS (India), Wipro (India), Rackspace (US), Datacom (New Zealand), Huawei (China), Cloudicity (Washington), Connectria (US), DLT Solutions (US), Sirius Compture Solutions (US).

This research report categorizes the cloud managed services market to forecast revenue and analyze trends in each of the following submarkets:

Based on the Service Type:

  • Managed Business Services
  • Managed Network Services
  • Managed Security Services
  • Managed Infrastructure Services
  • Managed Mobility Services
  • Managed Communication and Collaboration Services

Based on the Organization Size:

  • Large Enterprises
  • Small and Medium-Sized Enterprises (SMEs)

Based on the vertical:

  • BFSI
  • Telecom
  • Government and public sector
  • Healthcare and lifesciences
  • Retail and Consumer goods
  • Manufacturing
  • Energy and Utilities
  • IT
  • Others (transport, education, and travel and hospitality).

Based on regions:

  • North America
    • US
    • Canada
  • Europe
    • UK
    • Rest of Europe
  • APAC
    • China
    • Rest of APAC
  • MEA
    • Kingdom of Saudi Arabia
    • Rest of MEA
  • Latin America
    • Mexico
    • Rest of Latin America

Recent Developments

  • In June 2021, Accenture launched myNav Green Cloud Advisor to help companies realize sustainability goals through the cloud. myNav Green Cloud Advisor helps companies design cloud solutions that reduce carbon emissions and lay a foundation for responsible innovation.
  • In October 2021, IBM and Palo Alto Networks collaborated on 5G security. 5G can expand the attack surface of telecom operators and their customers. The 5G evolution is designed to deliver higher data speeds, latency improvements, and the functional redesign of mobile networks to help enable greater agility and efficiency,
  • In September 2021, NEC expanded its collaboration with AWS in areas, including global 5G and digital government, in support of accelerating digital transformation for customers. NEC aims to develop an end-to-end 5G offering and provide it globally by combining NEC's high-performance cloud-native open 5G mobile core, OSS/BSS solutions, local 5G use cases, and AWS cloud and edge solutions.

Frequently Asked Questions (FAQ):

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TABLE OF CONTENTS

1 INTRODUCTION (Page No. - 28)
    1.1 INTRODUCTION TO COVID-19
    1.2 COVID-19 HEALTH ASSESSMENT
           FIGURE 1 COVID-19: GLOBAL PROPAGATION
           FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES
    1.3 COVID-19 ECONOMIC ASSESSMENT
           FIGURE 3 REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2020
           1.3.1 COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT
                    FIGURE 4 CRITERIA IMPACTING GLOBAL ECONOMY
                    FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF GLOBAL ECONOMY
    1.4 OBJECTIVES OF THE STUDY
    1.5 MARKET DEFINITION
           1.5.1 INCLUSIONS AND EXCLUSIONS
    1.6 MARKET SCOPE
           1.6.1 MARKET SEGMENTATION
           1.6.2 REGIONS COVERED
           1.6.3 YEARS CONSIDERED FOR THE STUDY
    1.7 CURRENCY CONSIDERED
           TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2017–2020
    1.8 STAKEHOLDERS
    1.9 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY (Page No. - 39)
    2.1 RESEARCH DATA
           FIGURE 6 CLOUD MANAGED SERVICES MARKET: RESEARCH DESIGN
           2.1.1 SECONDARY DATA
           2.1.2 PRIMARY DATA
                    2.1.2.1 Breakup of primary profiles
                               FIGURE 7 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
                               TABLE 2 PRIMARY RESPONDENTS: MARKET
                    2.1.2.2 Key industry insights
    2.2 MARKET BREAKUP AND DATA TRIANGULATION
           FIGURE 8 DATA TRIANGULATION
    2.3 MARKET SIZE ESTIMATION
           FIGURE 9 CLOUD MANAGED SERVICES MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
           FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY SIDE): REVENUE OF CLOUD MANAGED SERVICES FROM VENDORS
           FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH (SUPPLY SIDE): COLLECTIVE REVENUE OF CLOUD MANAGED SERVICES VENDORS
           FIGURE 12 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY SIDE): ILLUSTRATION OF VENDOR REVENUE ESTIMATION
           FIGURE 13 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM CLOUD MANAGED SERVICE TYPES (1/2)
    2.4 MARKET FORECAST
           TABLE 3 FACTOR ANALYSIS
    2.5 ASSUMPTIONS FOR THE STUDY
    2.6 LIMITATIONS OF THE STUDY

3 EXECUTIVE SUMMARY (Page No. - 51)
    FIGURE 14 CLOUD MANAGED SERVICES MARKET: GLOBAL SNAPSHOT
    FIGURE 15 TOP-GROWING SEGMENTS IN THE MARKET
    FIGURE 16 MANAGED INFRASTRUCTURE SERVICES SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
    FIGURE 17 LARGE ENTERPRISES SEGMENT TO HOLD A LARGER MARKET SIZE DURING THE FORECAST PERIOD
    FIGURE 18 TOP VERTICALS IN THE MARKET (USD MILLION)
    FIGURE 19 NORTH AMERICA TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD

4 PREMIUM INSIGHTS (Page No. - 57)
    4.1 ATTRACTIVE GROWTH OPPORTUNITIES IN THE CLOUD MANAGED SERVICES MARKET
           FIGURE 20 FOCUSING ON CORE BUSINESS AND INCREASING RETURN ON INVESTMENT TO DRIVE THE ADOPTION OF CLOUD MANAGED SERVICES
    4.2 MARKET, BY SERVICE TYPE (2021 VS. 2026)
           FIGURE 21 MANAGED INFRASTRUCTURE SERVICES SEGMENT TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD
    4.3 MARKET, BY ORGANIZATION SIZE (2021 VS. 2026)
           FIGURE 22 LARGE ENTERPRISES SEGMENT TO HOLD A LARGER MARKET SHARE DURING THE FORECAST PERIOD
    4.4 MARKET, BY VERTICAL (2021 VS. 2026)
           FIGURE 23 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD
    4.5 MARKET INVESTMENT SCENARIO
           FIGURE 24 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT FIVE YEARS

5 MARKET OVERVIEW AND INDUSTRY TRENDS (Page No. - 60)
    5.1 INTRODUCTION
    5.2 MARKET DYNAMICS
           FIGURE 25 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: CLOUD MANAGED SERVICES MARKET
           5.2.1 DRIVERS
                    5.2.1.1 A proactive approach to maintenance
                    5.2.1.2 Increasing IT spending of companies
                    5.2.1.3 Growing trend of technologies, such as big data and analytics
           5.2.2 RESTRAINTS
                    5.2.2.1 Data security and privacy
                    5.2.2.2 Quality issues from cloud managed service providers
           5.2.3 OPPORTUNITIES
                    5.2.3.1 Growth in anything-as-a-service technologies
                    5.2.3.2 Increasing adoption of cloud-based technology
                    5.2.3.3 SMEs demand for cloud managed services
           5.2.4 CHALLENGES
                    5.2.4.1 Cloud invoices and multiple accounts
                    5.2.4.2 Integrations with third-party applications
    5.3 CASE STUDY ANALYSIS
           5.3.1 CASE STUDY 1: RELIABLE NETWORK PERFORMANCE
           5.3.2 CASE STUDY 2: BUSINESS CONTINUITY AGAINST DISASTER-RELATED DISRUPTIONS
           5.3.3 CASE STUDY: 3 ACCELERATED TIME TO MARKET
           5.3.4 CASE STUDY: 4 BLOCKCHAIN TECHNOLOGY FOR SUPERIOR PAYMENT SOLUTION
           5.3.5 CASE STUDY: 5 IMPLEMENTATION OF MIGRATING MANAGED SERVICES
    5.4 ECOSYSTEM
           FIGURE 26 CLOUD MANAGED SERVICES MARKET: ECOSYSTEM
    5.5 VALUE CHAIN ANALYSIS
           FIGURE 27 MARKET: VALUE CHAIN
    5.6 PRICING ANALYSIS
    5.7 PATENT ANALYSIS
           FIGURE 28 NUMBER OF PATENT DOCUMENTS PUBLISHED
           FIGURE 29 TOP FIVE PATENT OWNERS(GLOBAL)
           TABLE 4 TOP TEN PATENT OWNERS
           TABLE 5 PATENTS GRANTED TO VENDORS IN THE MARKET
    5.8 TECHNOLOGICAL ANALYSIS
           5.8.1 BIG DATA AND ANALYTICS
           5.8.2 ARTIFICIAL INTELLIGENCE
           5.8.3 MACHINE LEARNING
    5.9 COVID-19-DRIVEN MARKET DYNAMICS
           5.9.1 DRIVERS AND OPPORTUNITIES
           5.9.2 RESTRAINTS AND CHALLENGES
    5.10 PORTER’S FIVE FORCES ANALYSIS
           FIGURE 30 CLOUD MANAGED SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS
           TABLE 6 MARKET: PORTER’S FIVE FORCES ANALYSIS
           5.10.1 THREAT OF NEW ENTRANTS
           5.10.2 THREAT OF SUBSTITUTES
           5.10.3 BARGAINING POWER OF SUPPLIERS
           5.10.4 BARGAINING POWER OF BUYERS
           5.10.5 INTENSITY OF COMPETITIVE RIVALRY
    5.11 REGULATIONS
           5.11.1 NORTH AMERICA
           5.11.2 EUROPE
           5.11.3 ASIA PACIFIC
           5.11.4 MIDDLE EAST AND SOUTH AFRICA
           5.11.5 LATIN AMERICA
    5.12 TRENDS/DISRUPTIONS IMPACTING BUYERS
                    FIGURE 31 MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS

6 CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE (Page No. - 79)
    6.1 INTRODUCTION
           FIGURE 32 MANAGED COMMUNICATION AND COLLABORATION SERVICES SEGMENT TO GROW AT THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD
           6.1.1 SERVICE TYPES: MARKET DRIVERS
           6.1.2 SERVICE TYPES: COVID-19 IMPACT
                    TABLE 7 MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION)
                    TABLE 8 MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION)
    6.2 MANAGED SECURITY SERVICES
           FIGURE 33 MANAGED IDENTITY AND ACCESS MANAGEMENT SEGMENT TO GROW AT THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
           TABLE 9 MANAGED SECURITY SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 10 MANAGED SECURITY SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           TABLE 11 MARKET SIZE, BY MANAGED SECURITY SERVICE, 2016–2020 (USD MILLION)
           TABLE 12 MARKET SIZE, BY MANAGED SECURITY SERVICE, 2021–2026 (USD MILLION)
           6.2.1 MANAGED IDENTITY AND ACCESS MANAGEMENT
                    TABLE 13 MANAGED IDENTITY AND ACCESS MANAGEMENT: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 14 MANAGED IDENTITY AND ACCESS MANAGEMENT: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.2.2 MANAGED ANTIVIRUS/ANTI-MALWARE
                    TABLE 15 MANAGED ANTIVIRUS/ANTIMALWARE: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 16 MANAGED ANTIVIRUS/ANTIMALWARE: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.2.3 MANAGED FIREWALL
                    TABLE 17 MANAGED FIREWALL: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 18 MANAGED FIREWALL: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.2.4 MANAGED RISK AND COMPLIANCE MANAGEMENT
                    TABLE 19 MANAGED RISK AND COMPLIANCE MANAGEMENT: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 20 MANAGED RISK AND COMPLIANCE MANAGEMENT: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.2.5 MANAGED VULNERABILITY MANAGEMENT
                    TABLE 21 MANAGED VULNERABILITY MANAGEMENT: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 22 MANAGED VULNERABILITY MANAGEMENT: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.2.6 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT
                    TABLE 23 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 24 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.2.7 MANAGED INTRUSION DETECTION SYSTEM/ INTRUSION PREVENTION SYSTEM
                    TABLE 25 MANAGED INTRUSION DETECTION SYSTEM/INTRUSION PREVENTION SYSTEM: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 26 MANAGED INTRUSION DETECTION SYSTEM/INTRUSION PREVENTION SYSTEM: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.2.8 MANAGED DATA LOSS PREVENTION
                    TABLE 27 MANAGED DATA LOSS PREVENTION: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 28 MANAGED DATA LOSS PREVENTION: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.2.9 OTHER MANAGED SECURITY SERVICES
                    TABLE 29 OTHER MANAGED SECURITY SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 30 OTHER MANAGED SECURITY SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    6.3 MANAGED NETWORK SERVICES
           FIGURE 34 MANAGED NETWORK MONITORING AND MANAGEMENT SEGMENT TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD
           TABLE 31 MANAGED NETWORK SERVICES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 32 MANAGED NETWORK SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           TABLE 33 MARKET SIZE, BY MANAGED NETWORK SERVICE, 2016–2020 (USD MILLION)
           TABLE 34 MARKET SIZE, BY MANAGED NETWORK SERVICE, 2021–2026 (USD MILLION)
           6.3.1 MANAGED NETWORK PROVISIONING
                    TABLE 35 MANAGED NETWORK PROVISIONING: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 36 MANAGED NETWORK PROVISIONING: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.3.2 MANAGED NETWORK MONITORING AND MANAGEMENT
                    TABLE 37 MANAGED NETWORK MONITORING AND MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 38 MANAGED NETWORK MONITORING AND MANAGEMENT: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    6.4 MANAGED INFRASTRUCTURE SERVICES
           FIGURE 35 SERVER MANAGEMENT SERVICES SEGMENT TO GROW AT THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD
           TABLE 39 MANAGED INFRASTRUCTURE SERVICES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 40 MANAGED INFRASTRUCTURE SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           TABLE 41 MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2016–2020 (USD MILLION)
                    TABLE 42 MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2021–2026 (USD MILLION)
           6.4.1 STORAGE MANAGEMENT
                    TABLE 43 STORAGE MANAGEMENT: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 44 STORAGE MANAGEMENT: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.4.2 SERVER MANAGEMENT
                    TABLE 45 SERVER MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 46 SERVER MANAGEMENT: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.4.3 MANAGED PRINT SERVICES
                    TABLE 47 MANAGED PRINT SERVICES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 48 MANAGED PRINT SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    6.5 MANAGED COMMUNICATION AND COLLABORATION SERVICES
           FIGURE 36 MANAGED UNIFIED COMMUNICATION AS A SERVICE SEGMENT TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD
           TABLE 49 MANAGED COMMUNICATION AND COLLABORATION SERVICES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 50 MANAGED COMMUNICATION AND COLLABORATION SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           TABLE 51 MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2016–2020 (USD MILLION)
           TABLE 52 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2021–2026 (USD MILLION)
           6.5.1 MANAGED VOICE OVER INTERNET PROTOCOL
                    TABLE 53 MANAGED VOICE OVER INTERNET PROTOCOL: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 54 MANAGED VOICE OVER INTERNET PROTOCOL: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.5.2 MANAGED UNIFIED COMMUNICATION AS A SERVICE
                    TABLE 55 MANAGED UNIFIED COMMUNICATION AS A SERVICE: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 56 MANAGED UNIFIED COMMUNICATION AS A SERVICE: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    6.6 MANAGED MOBILITY SERVICES
           FIGURE 37 APPLICATION MANAGEMENT SERVICES SEGMENT TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD
           TABLE 57 MANAGED MOBILITY SERVICES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 58 MANAGED MOBILITY SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           TABLE 59 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2016–2020 (USD MILLION)
           TABLE 60 MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2021–2026 (USD MILLION)
           6.6.1 DEVICE MANAGEMENT SERVICES
                    TABLE 61 DEVICE MANAGEMENT SERVICES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 62 DEVICE MANAGEMENT SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.6.2 APPLICATION MANAGEMENT SERVICES
                    TABLE 63 APPLICATION MANAGEMENT SERVICES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 64 APPLICATION MANAGEMENT SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    6.7 MANAGED BUSINESS SERVICES
           FIGURE 38 CONTINUITY AND DISASTER RECOVERY SERVICES SEGMENT TO GROW AT THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD
           TABLE 65 MANAGED BUSINESS SERVICES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 66 MANAGED BUSINESS SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           TABLE 67 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2016–2020 (USD MILLION)
           TABLE 68 MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2021–2026 (USD MILLION)
           6.7.1 BUSINESS PROCESS SERVICES
                    TABLE 69 BUSINESS PROCESS SERVICES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 70 BUSINESS PROCESS SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.7.2 CONTINUITY AND DISASTER RECOVERY SERVICES
                    TABLE 71 CONTINUITY AND DISASTER RECOVERY SERVICES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 72 CONTINUITY AND DISASTER RECOVERY SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
           6.7.3 OTHER MANAGED BUSINESS SERVICES
                    TABLE 73 OTHER MANAGED BUSINESS SERVICES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
                    TABLE 74 OTHER MANAGED BUSINESS SERVICES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)

7 CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE (Page No. - 118)
    7.1 INTRODUCTION
           FIGURE 39 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD
           7.1.1 ORGANIZATION SIZES: MARKET DRIVERS
           7.1.2 ORGANIZATION SIZES: COVID-19 IMPACT
                    TABLE 75 MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 76 MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
    7.2 LARGE ENTERPRISES
           TABLE 77 LARGE ENTERPRISES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 78 LARGE ENTERPRISES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    7.3 SMALL AND MEDIUM-SIZED ENTERPRISES
           TABLE 79 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 80 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)

8 CLOUD MANAGED SERVICES MARKET, BY VERTICAL (Page No. - 123)
    8.1 INTRODUCTION
           FIGURE 40 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL TO ACCOUNT FOR THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
           8.1.1 VERTICALS: MARKET DRIVERS
           8.1.2 VERTICALS: COVID-19 IMPACT
                    TABLE 81 MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
                    TABLE 82 MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
    8.2 BANKING, FINANCIAL SERVICES, AND INSURANCE
           TABLE 83 BANKING, FINANCIAL SERVICES, AND INSURANCE: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 84 BANKING, FINANCIAL SERVICES, AND INSURANCE: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    8.3 TELECOM
           TABLE 85 TELECOM: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 86 TELECOM: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    8.4 INFORMATION TECHNOLOGY
           TABLE 87 INFORMATION TECHNOLOGY: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 88 INFORMATION TECHNOLOGY: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    8.5 GOVERNMENT AND PUBLIC SECTOR
           TABLE 89 GOVERNMENT AND PUBLIC SECTOR: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 90 GOVERNMENT AND PUBLIC SECTOR: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    8.6 HEALTHCARE AND LIFE SCIENCES
           TABLE 91 HEALTHCARE AND LIFE SCIENCES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 92 HEALTHCARE AND LIFE SCIENCES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    8.7 RETAIL AND CONSUMER GOODS
           TABLE 93 RETAIL AND CONSUMER GOODS: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 94 RETAIL AND CONSUMER GOODS: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    8.8 MANUFACTURING
           TABLE 95 MANUFACTURING: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 96 MANUFACTURING: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    8.9 ENERGY AND UTILITIES
           TABLE 97 ENERGY AND UTILITIES: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 98 ENERGY AND UTILITIES: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    8.10 OTHER VERTICALS
           TABLE 99 OTHER VERTICALS: MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 100 OTHER VERTICALS: MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)

9 CLOUD MANAGED SERVICES MARKET, BY REGION (Page No. - 136)
    9.1 INTRODUCTION
           FIGURE 41 ASIA PACIFIC TO GROW AT THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD
           TABLE 101 MARKET SIZE, BY REGION, 2016–2020 (USD MILLION)
           TABLE 102 MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)
    9.2 NORTH AMERICA
           9.2.1 NORTH AMERICA: MARKET DRIVERS
           9.2.2 NORTH AMERICA: COVID-19 IMPACT
                    FIGURE 42 NORTH AMERICA: MARKET SNAPSHOT
                    TABLE 103 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION)
                    TABLE 104 NORTH AMERICA: MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION)
                    TABLE 105 NORTH AMERICA: MARKET SIZE, BY MANAGED SECURITY SERVICE, 2016–2020 (USD MILLION)
                    TABLE 106 NORTH AMERICA: MARKET SIZE, BY MANAGED SECURITY SERVICE, 2021–2026 (USD MILLION)
                    TABLE 107 NORTH AMERICA: MARKET SIZE, BY MANAGED NETWORK SERVICE, 2016–2020 (USD MILLION)
                    TABLE 108 NORTH AMERICA: MARKET SIZE, BY MANAGED NETWORK SERVICE, 2021–2026 (USD MILLION)
                    TABLE 109 NORTH AMERICA: MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2016–2020 (USD MILLION)
                    TABLE 110 NORTH AMERICA: MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2021–2026 (USD MILLION)
                    TABLE 111 NORTH AMERICA: MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2016–2020 (USD MILLION)
                    TABLE 112 NORTH AMERICA: MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2021–2026 (USD MILLION)
                    TABLE 113 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2016–2020 (USD MILLION)
                    TABLE 114 NORTH AMERICA: MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2021–2026 (USD MILLION)
                    TABLE 115 NORTH AMERICA: MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2016–2020 (USD MILLION)
                    TABLE 116 NORTH AMERICA: MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2021–2026 (USD MILLION)
                    TABLE 117 NORTH AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 118 NORTH AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
                    TABLE 119 NORTH AMERICA: MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
                    TABLE 120 NORTH AMERICA: MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
                    TABLE 121 NORTH AMERICA: MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION)
                    TABLE 122 NORTH AMERICA: MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION)
           9.2.3 UNITED STATES
                    TABLE 123 UNITED STATES: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 124 UNITED STATES: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
           9.2.4 CANADA
                    TABLE 125 CANADA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 126 CANADA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
    9.3 EUROPE
           9.3.1 EUROPE: MARKET DRIVERS
           9.3.2 EUROPE: COVID-19 IMPACT
                    TABLE 127 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION)
                    TABLE 128 EUROPE: MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION)
                    TABLE 129 EUROPE: MARKET SIZE, BY MANAGED SECURITY SERVICE, 2016–2020 (USD MILLION)
                    TABLE 130 EUROPE: MARKET SIZE, BY MANAGED SECURITY SERVICE, 2021–2026 (USD MILLION)
                    TABLE 131 EUROPE: MARKET SIZE, BY MANAGED NETWORK SERVICE, 2016–2020 (USD MILLION)
                    TABLE 132 EUROPE: MARKET SIZE, BY MANAGED NETWORK SERVICE, 2021–2026 (USD MILLION)
                    TABLE 133 EUROPE: MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2016–2020 (USD MILLION)
                    TABLE 134 EUROPE: MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2021–2026 (USD MILLION)
                    TABLE 135 EUROPE: MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2016–2020 (USD MILLION)
                    TABLE 136 EUROPE: MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2021–2026 (USD MILLION)
                    TABLE 137 EUROPE: MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2016–2020 (USD MILLION)
                    TABLE 138 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2021–2026 (USD MILLION)
                    TABLE 139 EUROPE: MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2016–2020 (USD MILLION)
                    TABLE 140 EUROPE: MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2021–2026 (USD MILLION)
                    TABLE 141 EUROPE: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 142 EUROPE: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
                    TABLE 143 EUROPE: MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
                    TABLE 144 EUROPE: MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
                    TABLE 145 EUROPE: MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION)
                    TABLE 146 EUROPE: MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION)
           9.3.3 UNITED KINGDOM
                    TABLE 147 UNITED KINGDOM: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 148 UNITED KINGDOM: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
           9.3.4 REST OF EUROPE
                    TABLE 149 REST OF EUROPE: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 150 REST OF EUROPE: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
    9.4 ASIA PACIFIC
           9.4.1 ASIA PACIFIC: MARKET DRIVERS
           9.4.2 ASIA PACIFIC: COVID-19 IMPACT
                    FIGURE 43 ASIA PACIFIC: MARKET SNAPSHOT
                    TABLE 151 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION)
                    TABLE 152 ASIA PACIFIC: MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION)
                    TABLE 153 ASIA PACIFIC: MARKET SIZE, BY MANAGED SECURITY SERVICE, 2016–2020 (USD MILLION)
                    TABLE 154 ASIA PACIFIC: MARKET SIZE, BY MANAGED SECURITY SERVICE, 2021–2026 (USD MILLION)
                    TABLE 155 ASIA PACIFIC: MARKET SIZE, BY MANAGED NETWORK SERVICE, 2016–2020 (USD MILLION)
                    TABLE 156 ASIA PACIFIC: MARKET SIZE, BY MANAGED NETWORK SERVICE, 2021–2026 (USD MILLION)
                    TABLE 157 ASIA PACIFIC: MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2016–2020 (USD MILLION)
                    TABLE 158 ASIA PACIFIC: MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2021–2026 (USD MILLION)
                    TABLE 159 ASIA PACIFIC: MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2016–2020 (USD MILLION)
                    TABLE 160 ASIA PACIFIC: MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2021–2026 (USD MILLION)
                    TABLE 161 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2016–2020 (USD MILLION)
                    TABLE 162 ASIA PACIFIC: MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2021–2026 (USD MILLION)
                    TABLE 163 ASIA PACIFIC: MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2016–2020 (USD MILLION)
                    TABLE 164 ASIA PACIFIC: MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2021–2026 (USD MILLION)
                    TABLE 165 ASIA PACIFIC: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 166 ASIA PACIFIC: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
                    TABLE 167 ASIA PACIFIC: MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
                    TABLE 168 ASIA PACIFIC: MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
                    TABLE 169 ASIA PACIFIC: MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION)
                    TABLE 170 ASIA PACIFIC: MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION)
           9.4.3 CHINA
                    TABLE 171 CHINA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 172 CHINA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
           9.4.4 REST OF ASIA PACIFIC
                    TABLE 173 REST OF ASIA PACIFIC: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 174 REST OF ASIA PACIFIC: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
    9.5 MIDDLE EAST AND AFRICA
           9.5.1 MIDDLE EAST AND AFRICA: MARKET DRIVERS
           9.5.2 MIDDLE EAST AND AFRICA: COVID-19 IMPACT
                    TABLE 175 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION)
                    TABLE 176 MIDDLE EAST AND AFRICA: MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION)
                    TABLE 177 MIDDLE EAST AND AFRICA: MARKET SIZE, BY MANAGED SECURITY SERVICE, 2016–2020 (USD MILLION)
                    TABLE 178 MIDDLE EAST AND AFRICA: MARKET SIZE, BY MANAGED SECURITY SERVICE, 2021–2026 (USD MILLION)
                    TABLE 179 MIDDLE EAST AND AFRICA: MARKET SIZE, BY MANAGED NETWORK SERVICE, 2016–2020 (USD MILLION)
                    TABLE 180 MIDDLE EAST AND AFRICA: MARKET SIZE, BY MANAGED NETWORK SERVICE, 2021–2026 (USD MILLION)
                    TABLE 181 MIDDLE EAST AND AFRICA: MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2016–2020 (USD MILLION)
                    TABLE 182 MIDDLE EAST AND AFRICA: MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2021–2026 (USD MILLION)
                    TABLE 183 MIDDLE EAST AND AFRICA: MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2016–2020 (USD MILLION)
                    TABLE 184 MIDDLE EAST AND AFRICA: MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2021–2026 (USD MILLION)
                    TABLE 185 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2016–2020 (USD MILLION)
                    TABLE 186 MIDDLE EAST AND AFRICA: MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2021–2026 (USD MILLION)
                    TABLE 187 MIDDLE EAST AND AFRICA: MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2016–2020 (USD MILLION)
                    TABLE 188 MIDDLE EAST AND AFRICA: MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2021–2026 (USD MILLION)
                    TABLE 189 MIDDLE EAST AND AFRICA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 190 MIDDLE EAST AND AFRICA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
                    TABLE 191 MIDDLE EAST AND AFRICA: MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
                    TABLE 192 MIDDLE EAST AND AFRICA: MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
                    TABLE 193 MIDDLE EAST AND AFRICA: MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION)
                    TABLE 194 MIDDLE EAST AND AFRICA: MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION)
           9.5.3 KINGDOM OF SAUDI ARABIA
                    TABLE 195 KINGDOM OF SAUDI ARABIA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 196 KINGDOM OF SAUDI ARABIA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
           9.5.4 REST OF MIDDLE EAST AND AFRICA
                    TABLE 197 REST OF MIDDLE EAST AND AFRICA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 198 REST OF MIDDLE EAST AND AFRICA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
    9.6 LATIN AMERICA
           9.6.1 LATIN AMERICA: MARKET DRIVERS
           9.6.2 LATIN AMERICA: COVID-19 IMPACT
                    TABLE 199 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION)
                    TABLE 200 LATIN AMERICA: MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION)
                    TABLE 201 LATIN AMERICA: MARKET SIZE, BY MANAGED SECURITY SERVICE, 2016–2020 (USD MILLION)
                    TABLE 202 LATIN AMERICA: MARKET SIZE, BY MANAGED SECURITY SERVICE, 2021–2026 (USD MILLION)
                    TABLE 203 LATIN AMERICA: MARKET SIZE, BY MANAGED NETWORK SERVICE, 2016–2020 (USD MILLION)
                    TABLE 204 LATIN AMERICA: MARKET SIZE, BY MANAGED NETWORK SERVICE, 2021–2026 (USD MILLION)
                    TABLE 205 LATIN AMERICA: MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2016–2020 (USD MILLION)
                    TABLE 206 LATIN AMERICA: MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2021–2026 (USD MILLION)
                    TABLE 207 LATIN AMERICA: MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2016–2020 (USD MILLION)
                    TABLE 208 LATIN AMERICA: MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2021–2026 (USD MILLION)
                    TABLE 209 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2016–2020 (USD MILLION)
                    TABLE 210 LATIN AMERICA: MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2021–2026 (USD MILLION)
                    TABLE 211 LATIN AMERICA: MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2016–2020 (USD MILLION)
                    TABLE 212 LATIN AMERICA: MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2021–2026 (USD MILLION)
                    TABLE 213 LATIN AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 214 LATIN AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
                    TABLE 215 LATIN AMERICA: MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
                    TABLE 216 LATIN AMERICA: MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
                    TABLE 217 LATIN AMERICA: MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION)
                    TABLE 218 LATIN AMERICA: MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION)
           9.6.3 MEXICO
                    TABLE 219 MEXICO: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 220 MEXICO: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
           9.6.4 REST OF LATIN AMERICA
                    TABLE 221 REST OF LATIN AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION)
                    TABLE 222 REST OF LATIN AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)

10 COMPETITIVE LANDSCAPE (Page No. - 183)
     10.1 INTRODUCTION
               FIGURE 44 MARKET EVALUATION FRAMEWORK
     10.2 MARKET RANKING
               FIGURE 45 MARKET RANKING IN 2021
     10.3 MARKET SHARE OF TOP VENDORS
               TABLE 223 CLOUD MANAGED SERVICES: DEGREE OF COMPETITION
               FIGURE 46 CLOUD MANAGED SERVICES MARKET: VENDOR SHARE ANALYSIS
     10.4 HISTORICAL REVENUE ANALYSIS OF TOP VENDORS
               FIGURE 47 HISTORICAL REVENUE ANALYSIS
     10.5 COMPANY EVALUATION QUADRANT
               FIGURE 48 COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE
             10.5.1 STAR
             10.5.2 EMERGING LEADER
             10.5.3 PERVASIVE
             10.5.4 PARTICIPANT
                       TABLE 224 GLOBAL COMPANY FOOTPRINT
                       TABLE 225 COMPANY VERTICAL FOOTPRINT (1/2)
                       TABLE 226 COMPANY VERTICAL FOOTPRINT (2/2)
                       TABLE 227 COMPANY REGION FOOTPRINT
                       TABLE 228 COMPANY SERVICE FOOTPRINT
                       FIGURE 49 CLOUD MANAGED SERVICES MARKET: COMPANY EVALUATION QUADRANT
     10.6 COMPETITIVE SCENARIO
               TABLE 229 MARKET: NEW PRODUCT LAUNCHES, 2019–2021
               TABLE 230 MARKET: DEALS, 2019–2021
               TABLE 231 MARKET: OTHERS, 2021

11 COMPANY PROFILES (Page No. - 202)
     11.1 KEY PLAYERS
(Business Overview, Services, Key Insights, Recent Developments, MnM View)*
             11.1.1 IBM
                       TABLE 232 IBM: BUSINESS OVERVIEW
                       FIGURE 50 IBM: COMPANY SNAPSHOT
                       TABLE 233 IBM: SERVICES OFFERED
                       TABLE 234 IBM: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH
                       TABLE 235 IBM: MARKET: DEALS
             11.1.2 ERICSSON
                       TABLE 236 ERICSSON: BUSINESS OVERVIEW
                       FIGURE 51 ERICSSON: COMPANY SNAPSHOT
                       TABLE 237 ERICSSON: SERVICES OFFERED
                       TABLE 238 ERICSSON: MARKET: PRODUCT LAUNCH
                       TABLE 239 ERICSSON: MARKET: DEALS
             11.1.3 AWS
                       TABLE 240 AWS: BUSINESS OVERVIEW
                       FIGURE 52 AMAZON WEB SERVICES: COMPANY SNAPSHOT
                       TABLE 241 AWS: PRODUCTS OFFERED
                       TABLE 242 AWS: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH
                       TABLE 243 AWS: MARKET: DEALS
                       TABLE 244 AWS: MARKET: OTHERS
             11.1.4 CISCO
                       TABLE 245 CISCO: BUSINESS OVERVIEW
                       FIGURE 53 CISCO: COMPANY SNAPSHOT
                                   TABLE 246 CISCO: SERVICES OFFERED
                                   TABLE 247 CISCO: MARKET: PRODUCT LAUNCH
                                   TABLE 248 CISCO: MARKET: DEALS
                                   TABLE 249 CISCO: MARKET: OTHERS
             11.1.5 INFOSYS
                       TABLE 250 INFOSYS: BUSINESS OVERVIEW
                       FIGURE 54 INFOSYS: COMPANY SNAPSHOT
                       TABLE 251 INFOSYS: SERVICES OFFERED
                       TABLE 252 INFOSYS: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH
                       TABLE 253 INFOSYS: MARKET: DEALS
             11.1.6 NTT DATA
                       TABLE 254 NTT DATA: BUSINESS OVERVIEW
                       FIGURE 55 NTT DATA: COMPANY SNAPSHOT
                       TABLE 255 NTT DATA: SERVICES OFFERED
                       TABLE 256 NTT DATA: MARKET: PRODUCT LAUNCH
                       TABLE 257 NTT DATA: MARKET: DEALS
             11.1.7 FUJITSU
                       TABLE 258 FUJITSU: BUSINESS OVERVIEW
                       FIGURE 56 FUJITSU: COMPANY SNAPSHOT
                       TABLE 259 FUJITSU: SERVICES OFFERED
                       TABLE 260 FUJITSU: MARKET: PRODUCT LAUNCH
                       TABLE 261 FUJITSU: CLOUD MANAGED SERVICES MARKET: DEALS
             11.1.8 ACCENTURE
                       TABLE 262 ACCENTURE: BUSINESS OVERVIEW
                       FIGURE 57 ACCENTURE: COMPANY SNAPSHOT
                       TABLE 263 ACCENTURE: SERVICES OFFERED
                       TABLE 264 ACCENTURE: MARKET: PRODUCT LAUNCH
                       TABLE 265 ACCENTURE: MARKET: DEALS
             11.1.9 HPE
                       TABLE 266 HPE: BUSINESS OVERVIEW
                       FIGURE 58 HPE: COMPANY SNAPSHOT
                       TABLE 267 HPE: SERVICES OFFERED
                       TABLE 268 HPE: MARKET: PRODUCT LAUNCH
                       TABLE 269 HPE: MARKET: DEALS
                       TABLE 270 HPE: MARKET: OTHERS
             11.1.10 NEC
                       TABLE 271 NEC: BUSINESS OVERVIEW
                       FIGURE 59 NEC: COMPANY SNAPSHOT
                       TABLE 272 NEC: SERVICES OFFERED
                       TABLE 273 NEC: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH
                       TABLE 274 NEC: MARKET: DEALS
             11.1.11 ATOS
                       TABLE 275 ATOS: BUSINESS OVERVIEW
                       FIGURE 60 ATOS: COMPANY SNAPSHOT
                       TABLE 276 ATOS: SERVICES OFFERED
                       TABLE 277 ATOS: MARKET: SERVICE LAUNCH
                       TABLE 278 ATOS: MARKET: DEALS
             11.1.12 ALCATEL-LUCENT
             11.1.13 TCS
             11.1.14 WIPRO
             11.1.15 RACKSPACE
             11.1.16 DATACOM
             11.1.17 HUAWEI
             11.1.18 CLOUDTICITY
             11.1.19 CONNECTRIA
             11.1.20 DLT SOLUTIONS
             11.1.21 SIRIUS COMPUTER SOLUTIONS
             11.1.22 SOFTCHOICE
             11.1.23 CLOUDNEXA
             11.1.24 AT&T
             11.1.25 HCL

*Details on Business Overview, Services, Key Insights, Recent Developments, MnM View might not be captured in case of unlisted companies.

12 ADJACENT/RELATED MARKET (Page No. - 260)
     12.1 INTRODUCTION
             12.1.1 RELATED MARKET
             12.1.2 LIMITATIONS
     12.2 MANAGED SERVICES MARKET
               TABLE 279 MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION)
               TABLE 280 MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION)
               TABLE 281 MANAGED SERVICES MARKET SIZE IN BANKING, FINANCIAL SERVICES, AND INSURANCE, BY REGION, 2016–2020 (USD MILLION)
               TABLE 282 MANAGED SERVICES MARKET SIZE IN BANKING, FINANCIAL SERVICES, AND INSURANCE, BY REGION, 2021–2026 (USD MILLION)
               TABLE 283 MANAGED SERVICES MARKET SIZE IN IT AND TELECOM, BY REGION, 2016–2020 (USD MILLION)
               TABLE 284 MANAGED SERVICES MARKET SIZE IN IT AND TELECOM, BY REGION, 2021–2026 (USD MILLION)
               TABLE 285 MANAGED SERVICES MARKET SIZE IN MANUFACTURING, BY REGION, 2016–2020 (USD MILLION)
               TABLE 286 MANAGED SERVICES MARKET SIZE IN MANUFACTURING, BY REGION, 2021–2026 (USD MILLION)
               TABLE 287 MANAGED SERVICES MARKET SIZE IN RETAIL AND CONSUMER GOODS, BY REGION, 2016–2020 (USD MILLION)
               TABLE 288 MANAGED SERVICES MARKET SIZE IN RETAIL AND CONSUMER GOODS, BY REGION, 2021–2026 (USD MILLION)
               TABLE 289 MANAGED SERVICES MARKET SIZE IN HEALTHCARE AND LIFE SCIENCES, BY REGION, 2016–2020 (USD MILLION)
               TABLE 290 MANAGED SERVICES MARKET SIZE IN HEALTHCARE AND LIFE SCIENCES, BY REGION, 2021–2026 (USD MILLION)
               TABLE 291 MANAGED SERVICES MARKET SIZE IN GOVERNMENT AND PUBLIC SECTOR, BY REGION, 2016–2020 (USD MILLION)
               TABLE 292 MANAGED SERVICES MARKET SIZE IN GOVERNMENT AND PUBLIC SECTOR, BY REGION, 2021–2026 (USD MILLION)
               TABLE 293 MANAGED SERVICES MARKET SIZE IN ENERGY AND UTILITIES, BY REGION, 2016–2020 (USD MILLION)
               TABLE 294 MANAGED SERVICES MARKET SIZE IN ENERGY AND UTILITIES, BY REGION, 2021–2026 (USD MILLION)
               TABLE 295 MANAGED SERVICES MARKET SIZE IN MEDIA AND ENTERTAINMENT, BY REGION, 2016–2020 (USD MILLION)
               TABLE 296 MANAGED SERVICES MARKET SIZE IN MEDIA AND ENTERTAINMENT, BY REGION, 2021–2026 (USD MILLION)
               TABLE 297 MANAGED SERVICES MARKET SIZE IN OTHER VERTICALS, BY REGION, 2016–2020 (USD MILLION)
               TABLE 298 MANAGED SERVICES MARKET SIZE IN OTHER VERTICALS, BY REGION, 2021–2026 (USD MILLION)

13 APPENDIX (Page No. - 268)
     13.1 DISCUSSION GUIDE
     13.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
     13.3 AVAILABLE CUSTOMIZATIONS
     13.4 RELATED REPORTS
     13.5 AUTHOR DETAILS

The study involved 4 major activities to estimate the current market size of Cloud Managed Services. Exhaustive secondary research was done to collect information on the market, the peer market, and the parent market. The next step was to validate these findings, assumptions, and sizing with industry experts across the value chain through primary research. Both top-down and bottom-up approaches were employed to estimate the complete market size. After that, the market breakup and data triangulation procedures were used to estimate the market size of the segments and subsegments.

Secondary Research

In the secondary research process, various secondary sources were referred to for identifying and collecting information for this study. The secondary sources included annual reports, press releases, and investor presentations of companies; whitepapers; certified publications; and articles from recognized associations, such as data center knowledge and government publishing sources. The research study involved the use of extensive secondary sources, directories, and databases, such as D&B Hoovers, DiscoverOrg, Factiva, vendor data sheets, product demos, Cloud Computing Association (CCA), Vendor Surveys, Asia Cloud Computing Association, and The Software Alliance to identify and collect information useful for this technical, market-oriented, and commercial study of the cloud managed services market. Secondary research was mainly used to obtain key information about the industry’s value chain, the total pool of key players, market classification and segmentation as per the industry trends to the bottom-most level, regional markets, and key developments from both market and technology oriented perspectives.

Primary Research

In the primary research process, various primary sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. Primary sources from the supply-side included industry experts, such as Chief Executive Officers (CEOs), Vice Presidents (VPs), , marketing directors, technology and innovation directors, and related key executives from various key companies and organizations providing cloud managed services solutions. The primary sources from the demand side included the end-users of event management software solutions, which included Chief Information Officers (CIOs), Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Chief Security Officers (CSOs), governments/end users using cloud managed services, and digital initiatives project teams

The following figure depicts the breakup of the primary profiles:

Cloud Managed Services Market   Size, and Share

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

Both top-down and bottom-up approaches were used to estimate and validate the total size of the cloud managed services market. They were also used extensively to estimate the size of various subsegments in the market. The research methodology used to estimate the market size includes the following:

  • The key players in the industry and markets have been identified through extensive secondary research.
  • The industry’s supply chain and market size, in terms of value, have been determined through primary and secondary research processes.
  • All percentage shares, splits, and breakdowns have been determined using secondary sources and verified through primary sources.

Data Triangulation

After arriving at the overall market size—using the market size estimation processes as explained above—the market was split into several segments and subsegments. To complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment, the data triangulation and market breakup procedures were employed, wherever applicable. The data was triangulated by studying several factors and trends from both, the demand and supply sides, in the cloud managed services market.

Report Objectives

  • To describe and forecast the global cloud managed services market based on service type, organization size, vertical, and region
  • To forecast the market size of regional segments: North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America
  • To strategically analyze the market’s subsegments with respect to individual growth trends, prospects, and contributions to the total market
  • To provide detailed information related to major factors (drivers, restraints, opportunities, and challenges) influencing the growth of the market
  • To analyze opportunities in the market for stakeholders and provide details of the competitive landscape for major players
  • To comprehensively analyze the core competencies of key players
  • To track and analyze COVID-19 impact and competitive developments, such as mergers and acquisitions, new product developments, and partnerships and collaborations, in the market.

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs and on best effort basis for profiling of additional market players.

Cloud Managed Services Market Size,  Share & Growth Report
Report Code
TC 3428
Published ON
Dec, 2021
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