HOME Top Market Reports Sales Performance Management Market by Solution (Incentive Compensation Management, Territory Management, Sales Planning and Monitoring, Sales Analytics), by Services (Consulting, Implementation, Training and Support, Managed) - Global Forecast to 2020

Sales Performance Management Market by Solution (Incentive Compensation Management, Territory Management, Sales Planning and Monitoring, Sales Analytics), by Services (Consulting, Implementation, Training and Support, Managed) - Global Forecast to 2020

By: marketsandmarkets.com
Publishing Date: May 2015
Report Code: TC 3435

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Businesses today look for increasing their sales conversion rates, reducing processing times and effectively managing the sales staff. Sales performance management solutions help organizations to monitor and guide sales people to improve their sales performance, manage customers, identify new sales quotas, assign territories, monitor the progress of implemented sales ideas, plan strategies, and forecast client-purchase behavior. It also helps organizations to align the sales performance with business objectives and goals of their company. The prominent features of these solutions include managing sales operations, improving sales effectiveness, incorporating sales analytics and Business Intelligence (BI) tools to be analyzed over digital dashboards, setting quotas and territories for the sales representatives, predict incentives and commissions for the sales teams, manage sales channel, engage in training and coaching systems, provide holistic showcase of sales target accomplishment, and various others offerings to motivate the sales executives and enable better business returns for the organization. The demand for solutions is increasing as more organizations look to continually optimize their sales channels, better manage sales performances, and expand data source and visibility for businesses. Sales performance management is one of the finest solutions that can be used to analyze team performances, tackle sales challenges, strengthen customer approach, and leverage new clients, so as to drive sales progressions, and augment overall operational efficiency.

The premium usability of sales performance management includes creating symbiotic relations between the sales representatives and their potential clients. The incorporation of the solutions within the organizations have been influential in providing the sales employees in the organizations with fair allocation of diverse sales opportunities that facilitate the organizations to boost sales turnover. The presence of a comprehensive sales framework invariably helps the organizations set realistic quotas, plan and model real-time sales strategies, forecast sales pertaining to the latest market trends, target better clients, reduce risk of inconsistent sales and potential leads, and predict sales compensation and commission patterns within the organizations.

Further, sales performance management has been instrumental in opening new business avenues for the stakeholders, which include solution vendors, cloud-based sellers, managed service providers present in the ecosystem. The widespread adoption of these solutions has benefitted these stakeholders with augmented business operations, enhance customer experience, design finer tailor-made solutions for the clients, and enhance their market foothold.  Similarly, with the widespread acknowledgement of these software and services by the users, sales performance management is broadly gaining traction across diverse industrial verticals in different regions.

Indispensable requirement to have competent incentive compensation management system, increasing BYOD trend among organizations, and mounting demands for maximizing value of organizational data are some of the factors driving the adoption. However, lack of awareness about the positive impacts, and prevailing sales data security apprehensions are some of the factors hindering the growth of sales performance management market. Moreover, bridging of technologies for BI with cloud provides new opportunities to solution providers. However, the unwillingness towards investing in expensive sales tools by the organizations still stands as a challenge faced by these vendors.

The sales performance management market scenario is a substantial one with major acquisitions such as TribeHR by NetSuite, Inc., Clicktools by Callidus Software, Inc., and Concur Technologies by SAP AG. Various solution vendors such as Oracle Corporation, Nice Systems Ltd., IBM Corporation, and Salesforce.com, Inc. are offering enhanced solutions pertaining to the needs of users. Besides this, various managed service providers such as Xactly Corporation and Synygy are developing innovative techniques of advanced sales performance management features into their solution offerings. Thus, these stakeholders are cohesively adding significant value to the market. This is evident enough to portray that the market players have considerable interest to build market share in this space.

The overall sales performance market in this report has been defined as the spending by Small and Medium Businesses (SMBs) and large enterprises on solutions and services for efficiently managing incentive compensation, territory, sales planning and monitoring, sales analytics, and other requisites.

North America, Asia-Pacific, and Europe have the highest adoption rate, and regions such as Latin America along with Middle East and Africa offer a lot of opportunities for the vendors where majority of the countries are yet to expansively adopt these solutions.

The report spans the overall structure of the sales performance management market and provides premium insights that can help the service vendors, solution providers, cloud-based sellers, managed service providers, system integrators and budding and independent providers to identify the needs of the SMBs and large enterprises.

This report analyzes global adoption trends, future growth potential, key drivers, restraints, opportunities, challenges, and best practices in the sales performance management market. The report also examines growth potential market sizes and revenue forecasts across different regions.

Scope of the report:

Sales performance management market is a broad study of the global market and forecasts the market sizes and trends in the following sub-segments.

Market size by application:

  • Incentive Compensation Management
  • Territory Management
  • Sales Planning and Monitoring
  • Sales Analytics
  • Others

Market size by deployment:

  • Cloud
  • On-Premises

Market size by service type:

  • Consulting
  • Implementation
  • Training and Support
  • Managed Services

Market size by user type:

  • SMBs
  • Large Enterprises

Market size by industry:

  • BFSI
  • Retail
  • Healthcare
  • IT and Telecom
  • Manufacturing
  • Energy and Utilities
  • Travel and Hospitality
  • Transportation and Logistics
  • Media and Entertainment
  • Others

Market size by region:

  • North America (NA)
  • Europe (EU)
  • Asia-Pacific (APAC)
  • Middle East and Africa (MEA)
  • Latin America (LA)

Table of Contents

1 Introduction (Page No. - 14)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered for the Study
    1.4 Currency
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 17)
    2.1 Market Size Estimation
    2.2 Market Breakdown and Data Triangulation
    2.3 Market Share Estimation
           2.3.1 Key Data From Secondary Sources
           2.3.2 Key Data From Primary Sources
                    2.3.2.1 Breakdown of Primaries
                    2.3.2.2 Key Industry Insights
    2.4 Assumptions

3 Executive Summary (Page No. - 27)

4 Premium Insights (Page No. - 35)
    4.1 Attractive Market Opportunities in the Sales Performance Management Market
    4.2 Market – Top Three Industries
    4.3 Market – Top Three Verticals and Regions (2015)
    4.4 Sales Performance Management Market (2020)
    4.5 Global Market Size, By Solution
    4.6 Regional Market
    4.7 Product Growth Matrix
    4.8 Life Cycle Analysis By Region, 2015

5 Market Overview (Page No. - 40)
    5.1 Introduction
    5.2 Evolution
    5.3 Market Segmentation
           5.3.1 By Solution
           5.3.2 By Deployment
           5.3.3 By Service Type
           5.3.4 By User Type
           5.3.5 By Industry
           5.3.6 By Region
    5.4 Market Dynamics
           5.4.1 Drivers
                    5.4.1.1 Indispensable Requirement to Have Competent Incentive Compensation Management System
                    5.4.1.2 Increasing Byod Trend Among the Organizations
                    5.4.1.3 Mounting Demands for Maximizing Value of Organizational Data
                    5.4.1.4 Manifestation of Process Expertise and Channel Effectiveness
                    5.4.1.5 Rising Consideration for Metrics Driven Sales Tools
           5.4.2 Restraints
                    5.4.2.1 Lack of Awareness About the Positive Impacts of Sales Performance Management
                    5.4.2.2 Prevailing Sales Data Security Apprehensions
                    5.4.2.3 Ongoing Structural Changes Among Organizations
           5.4.3 Opportunities
                    5.4.3.1 Bridging of Technologies for Bi With the Cloud
                    5.4.3.2 Incorporation of Integrated Vendor Offerings
           5.4.4 Challenges
                    5.4.4.1 Unwillingness Towards Investing in Expensive Sales Tools
                    5.4.4.2 Diversified Sales Data Maintenance Regulation Present Across Organizations

6 Industry Trends (Page No. - 52)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Porter’s Five Forces Analysis
           6.3.1 Threat of New Entrants
           6.3.2 Threat of Substitutes
           6.3.3 Bargaining Power of Suppliers
           6.3.4 Bargaining Power of Buyers
           6.3.5 Intensity of Competitive Rivarly

7 Sales Performance Management Market Analysis, By Solution (Page No. - 57)
    7.1 Introduction
    7.2 Incentive Compensation Management
    7.3 Territory Management
    7.4 Sales Planning and Monitoring
    7.5 Sales Analytics
    7.6 Others

8 Sales Performance Management Market Analysis, By Deployment (Page No. - 65)
    8.1 Introduction
    8.2 Cloud
    8.3 On-Premises

9 Sales Performance Management Market Analysis, By Service Type (Page No. - 70)
    9.1 Introduction
    9.2 Consulting
    9.3 Implementation
    9.4 Training and Support
    9.5 Managed Services

10 Sales Performance Management Market Analysis, By User Type (Page No. - 76)
     10.1 Introduction
     10.2 SMBS
     10.3 Large Enterprises

11 Sales Performance Management Market Analysis, By Industry (Page No. - 81)
     11.1 Introduction
     11.2 BFSI
     11.3 Retail
     11.4 Healthcare
     11.5 IT and Telecom
     11.6 Manufacturing
     11.7 Energy and Utilities
     11.8 Travel and Hospitality
     11.9 Transportation and Logistics
     11.10 Media and Entertainment
     11.11 Others

12 Geographic Analysis (Page No. - 95)
     12.1 Introduction
     12.2 North America
     12.3 Europe
     12.4 Asia-Pacific
     12.5 Middle East and Africa
     12.6 Latin America

13 Competitive Landscape (Page No. - 115)
     13.1 Overview
     13.2 Competitive Situations and Trends
             13.2.1 Venture Capital (VC) Funding
             13.2.2 Agreements, Partnerships, Collaborations, and Joint Ventures, 2012–2014
             13.2.3 Mergers and Acquisitions
             13.2.4 New Product Launches

14 Company Profiles (Page No. - 129)
     14.1 Introduction
     14.2 SAP AG
     14.3 Salesforce.Com, Inc.
     14.4 IBM Corporation
     14.5 Oracle Corporation
     14.6 Callidus Software, Inc.
     14.7 Microsoft Corporation
     14.8 Synygy, Inc.
     14.9 Xactly Corporation
     14.10 Netsuite, Inc.
     14.11 Nice Systems Ltd.

15 Appendix (Page No. - 164)
     15.1 Insights From Industry Experts
     15.2 Discussion Guide
     15.3 Introducing RT: Real Time Market Intelligence
     15.4 Available Customizations
     15.5 Related Reports


List of Tables (70 Tables)

Table 1 Global Market Size and Growth,2013-2020 ($Million, Y-O-Y %)
Table 2 Global Sales Performance Management Software and Services Market Size and Growth, 2013-2020 ($Million, Y-O-Y %)
Table 3 Global Sales Performance Management Software Market Size, By User Type, 2013-2020 ($Million)
Table 4 Global Sales Performance Management Service Market Size, By User Type, 2013-2020 ($Million)
Table 5 Market: Analysis of Drivers
Table 6 Market: Analysis of Restraints
Table 7 Market: Analysis of Opportunities
Table 8 Market: Analysis of Challenges
Table 9 Global Sales Performance Management Software Market Size ,By Solution, 2013–2020 ($Million)
Table 10 Incentive Compensation Management Solution: Sales Performance Management Market Size, By Region, 2013–2020 ($Million)
Table 11 Territory Management Solution: Sales Performance Management Market Size, By Region, 2013–2020 ($Million)
Table 12 Sales Planning and Monitoring Solution: Sales Performance Management Market Size, By Region, 2013–2020 ($Million)
Table 13 Sales Analytics Solution: Sales Performance Management Market Size, By Region, 2013–2020 ($Million)
Table 14 Others: Market Size, By Region,2013–2020 ($Million)
Table 15 Global Sales Performance Management Software Market Size,By Deployment, 2013–2020 ($Million)
Table 16 Cloud-Based Deployment: Market Size, By Region, 2013–2020 ($Million)
Table 17 On-Premises Deployment: Market Size, By Region, 2013–2020 ($Million)
Table 18 Global Market Size, By Service Type, 2013–2020 ($Million)
Table 19 Consulting Service Type: Market Size, By Region, 2013–2020 ($Million)
Table 20 Implementation Service Type: Market Size, By Region, 2013–2020 ($Million)
Table 21 Training and Support Service Type: Market Size, By Region, 2013–2020 ($Million)
Table 22 Managed Services Type: Market Size, By Region, 2013–2020 ($Million)
Table 23 Global Market Size, By User Type, 2013–2020 ($Million)
Table 24 SMBS: Market Size, By Component, 2013–2020 ($Million)
Table 25 SMBS: Market Size, By Region,2013–2020 ($Million)
Table 26 Large Enterprises: Market Size,By Component, 2013–2020 ($Million)
Table 27 Large Enterprises: Market Size,By Region, 2013–2020 ($Million)
Table 28 Global Market Size, By Industry, 2013–2020 ($Million)
Table 29 BFSI: Market Size, By Region,2013–2020 ($Million)
Table 30 Retail: Market Size, By Region,2013–2020 ($Million)
Table 31 Healthcare: Market Size, By Region, 2013–2020 ($Million)
Table 32 IT and Telecom: Market Size,By Region, 2013–2020 ($Million)
Table 33 Manufacturing: Market Size,By Region, 2013–2020 ($Million)
Table 34 Energy and Utilities: Market Size,By Region, 2013–2020 ($Million)
Table 35 Travel and Hospitality: Market Size, By Region, 2013–2020 ($Million)
Table 36 Transportation and Logistics: Market Size, By Region, 2013–2020 ($Million)
Table 37 Media and Entertainment:Market Size, By Region, 2013–2020 ($Million)
Table 38 Others: Market Size, By Region,2013–2020 ($Million)
Table 39 Global Market Size, By Region,2013–2020 ($Million)
Table 40 Software: Market Size, By Region, 2013–2020 ($Million)
Table 41 Service: Market Size, By Region,2013–2020 ($Million)
Table 42 North America: Market Size,By Component, 2013–2020 ($Million)
Table 43 North America: Market Size,By Solution, 2013–2020 ($Million)
Table 44 North America: Sales Performance Management Software Market Size, By Deployment, 2013–2020 ($Million)
Table 45 North America: Sales Performance Management Service Market Size, By Service Type, 2013–2020 ($Million)
Table 46 North America: Market Size,By Industry, 2013–2020 ($Million)
Table 47 Europe: Market Size, By Component, 2013–2020 ($Million)
Table 48 Europe: Market Size, By Solution, 2013–2020 ($Million)
Table 49 Europe: Sales Performance Management Software Market Size,By Deployment, 2013–2020 ($Million)
Table 50 Europe: Sales Performance Management Service Market Size,By Service Type, 2013–2020 ($Million)
Table 51 Europe: Market Size, By Industry, 2013–2020 ($Million)
Table 52 APAC: Market Size, By Component, 2013–2020 ($Million)
Table 53 APAC: Sales Performance Management Software Market Size,By Solution, 2013–2020 ($Million)
Table 54 APAC: Sales Performance Management Software Market Size,By Deployment, 2013–2020 ($Million)
Table 55 APAC: Sales Performance Management Service Market Size, By Service Type, 2013–2020 ($Million)
Table 56 APAC: Market Size, By Industry,2013–2020 ($Million)
Table 57 MEA: Market Size, By Component, 2013–2020 ($Million)
Table 58 MEA: Sales Performance Management Software Market Size,By Solution, 2013–2020 ($Million)
Table 59 MEA: Sales Performance Management Software Market Size,By Deployment, 2013–2020 ($Million)
Table 60 MEA: Sales Performance Management Service Market Size, By Service Type, 2013–2020 ($Million)
Table 61 MEA: Market Size, By Industry,2013–2020 ($Million)
Table 62 Latin America: Market Size,By Component, 2013–2020 ($Million)
Table 63 Latin America: Sales Performance Management Software Market Size, By Solution, 2013–2020 ($Million)
Table 64 Latin America: Sales Performance Management Software Market Size, By Deployment, 2013–2020 ($Million)
Table 65 Latin America: Sales Performance Management Service Market Size,By Service Type, 2013–2020 ($Million)
Table 66 Latin America: Market Size, By Industry, 2013–2020 ($Million)
Table 67 VC Funding, 2012–2014
Table 68 Agreements, Partnerships, Collaborations, and Joint Ventures,2012-2014
Table 69 Mergers and Acquisitions, 2012–2014
Table 70 New Product Launches, 2012–2014
 
 
List of Figures (67 Figures)
 
Figure 1 Global Market: Research Methodology
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Data Triangulation
Figure 5 Breakdown of Primary Interviews: By Company Type, Designation, and Region
Figure 6 Global Market, Software Solution Snapshot (2015 vs. 2020)
Figure 7 Cloud to Lead the Market in the Deployment Segment for the Forecast Period (2015-2020)
Figure 8 Managed Services Will Countinue to Lead the Sales Performance Management Market in the Service Type Segment Throughout the Forecast Period
Figure 9 Large Enterprise to Lead the Market in the User Type Segment Throughout the Forecast Period (2015-2020)
Figure 10 Media and Entertainment Sector to Gain the Highest Traction During the Forecast Period (2015-2020)
Figure 11 Global Market Size, By Industry(2015 vs. 2020): BFSI to Lead the Market
Figure 12 Global Market Share: North America to Hold the Maximum Market Share in 2015
Figure 13 Emerging Economies Offer Attractive Market Opportunities in the Sales Performance Management Market
Figure 14 Media and Entertainment to Grow at the Fastest Rate Among the Top Three Verticals in the Sales Performance Management Market
Figure 15 North America Held the Maximum Market Share Among All the Regions in the Sales Performance Management Market (2015)
Figure 16 Territory Management Solution Will Dominate the Sales Performance Management Market During the Forecast Period (2015-2020)
Figure 17 More Than 1/4th of the Market Will Come From the Top Two Solution Types in 2015-2020
Figure 18 Asia-Pacific Market to Grow Faster Than North America and Europe During the Forecast Period (2015-2020)
Figure 19 Sales Performance Management Market Growth Matrix By Solution
Figure 20 APAC Market to Grow Exponentially During the Forecast Period
Figure 21 Market Evolution of Sales Performance Management Market
Figure 22 Market Segmentation: By Solution
Figure 23 Market Segmentation: By Deployment
Figure 24 Market Segmentation: By Service
Figure 25 Market Segmentation: By User Type
Figure 26 Market Segmentation: By Industry
Figure 27 Market Segmentation: By Region
Figure 28 Market: Analysis of Drivers, Restraints, Opportunities and Challenges
Figure 29 Value Chain Analysis: Major Role Played By Sales Performance Management Solution Providers
Figure 30 Porter’s Five Forces Analysis
Figure 31 Sales Analytics is Expected to Have the Highest CAGR During the Forecast Period (2015-2020)
Figure 32 APAC is Expected to Be the Fastest Growing Region for Incentive Compensation Management Solution in Sales Performance Management During the Forecast Period (2015-2020)
Figure 33 Territory Management Solution is A Widely Used Solution in the Sales Performance Management Market in 2015
Figure 34 Sales Analytics is Expected to Have A High Growth Rate in All Regions During the Forecast Period (2015-2020)
Figure 35 Cloud Deployment Will Have the Highest CAGR During the Forecast Period
Figure 36 APAC is Expected to Be the Fastest-Growing Region for Cloud Deployments in the Sales Performance Management Market During the Forecast Period (2015-2020)
Figure 37 Managed Services is Expected to Have the Highest CAGR During the Forecast Period (2015-2020)
Figure 38 APAC is Expected to Be the Fastest-Growing Region for Managed Service in the Sales Performance Management Market During the Forecast Period (2015-2020)
Figure 39 SMBS Segment is Expected to Be the Fastest Growing User Type Segment in the Sales Performance Management Market During the Forecast Period (2015-2020)
Figure 40 Large Enterprises Segment is Expected to Dominate the Market During the Forecast Period(2015-2020)
Figure 41 BFSI, Manufacturing, and Retail Will Continue to Dominate the Sales Performance Management Market During the Forecast Period(2015-2020)
Figure 42 Geographic Analysis of Market, By Industry (2015)
Figure 43 More Than 40% of Sales Performance Management Market Share Will Be From the BFSI, Healthcare, and IT and Telecom Verticalsduring the Forecast Period
Figure 44 North America Will Continue to Lead the Sales Performance Management Market During the Forecast Period (2015-2020)
Figure 45 Geographic Snapshot – APAC is Emerging as A New Hotspot for the Sales Performance Management Market
Figure 46 APAC: an Attractive Destination for Sales Performance Management Market
Figure 47 North America Market Snapshot: Investment in Cloud-Based Sales Performance Management Will Drive the Market
Figure 48 APAC Market Snapshot: Rise in Demand for Sales Performance Management By the Users From the Developing Economies Will Drive the Market
Figure 49 APAC is Expected to Be the Fastest-Growing Region in the Sales Performance Management Market in the Forecast Period (2015-2020)
Figure 50 Companies Adopted Mergers and Acquisitions as the Key Growth Strategy During 2012-2014
Figure 51 Nice Systems Ltd. Grew at the Highest Rate Between 2010 and 2014
Figure 52 Market Evaluation Framework: Significant Number of Partnerships Have Fueled Growth in 2013 and 2014
Figure 53 Battle for Market Share: Partnerships, Agreements, Collaborations, Joint Ventures, and Venture Funding Were the Key Strategies
Figure 54 Geographic Revenue Mix of Top 5 Market Players
Figure 55 SAP AG: Company Snapshot
Figure 56 SAP AG: SWOT Analysis
Figure 57 Salesforce.Com Inc.: Company Snapshot
Figure 58 Salesforce.Com, Inc.: SWOT Analysis
Figure 59 IBM Corporation: Company Snapshot
Figure 60 IBM Corporation: SWOT Analysis
Figure 61 Oracle Corporation: Company Snapshot
Figure 62 Oracle Corporation: SWOT Analysis
Figure 63 Callidus Software, Inc.: Company Snapshot
Figure 64 Callidus Software, Inc.: SWOT Analysis
Figure 65 Microsoft Corporation: Company Snapshot
Figure 66 Netsuite, Inc.: Company Snapshot
Figure 67 Nice Systems Ltd.: Company Snapshot

Today, organizations specifically attribute their success to the achievements made by their competent sales teams. The proliferation of businesses worldwide has in turn led to the demand for expansion in the sales force among the organizations. To efficiently analyze performance of sales representatives, manage distinct sales, diagnose trends in customer spending, and evaluate sales presumptions, the organizations demand for channelized management solutions. This requirement by the business organizations is catered to through the adoption of sales performance management solutions and services.

Sales performance management can be understood as a set of comprehensive solutions which provides the end users comprising SMBs and large enterprises with a channelized framework to plan, execute, and manage their sales teams so as to augment their business productivity and drive sales force effectiveness. These solutions provide the users with enhanced features such as assigning quotas, predicting incentives, allocating territories, manage sales compensation, designing sales plans,  monitor sales closures, convert pipeline leads to sales, analyze sales representative performance, forecast sales through analytical dashboards, and optimize sales distribution patterns.

These solutions mainly comprise the prominent software such as incentive and compensation management, territory management, sales planning and monitoring, sales analytics and others, namely gamification and training and coaching systems. These solutions and services provide the users with in-depth insights on product-specific sales lifecycle, go-to-market strategy planning, accountability for sales cost data with finance, human resources, and administrative functions, and automation of sales incentives. Further, these solutions provide the users with information that helps accelerate their analytical operations, make faster business decisions, and augment their customer experiences.

The organizations contemporarily use these solutions to enhance their agility between their sales business functions. These performance management solutions primarily help the sales teams analyze their performance on real-time basis, enable collaboration of their sales data, and channelize their sales operations. These performance management solutions facilitate the sales employees with a unified view of their consolidated data ubiquitously accessed over their mobile devices.

The deployment of these solutions either on-cloud or on-premises helps organizations to maintain consistency in business processes. Presently, organizations are opting for integrated solutions to manage commissions, rewards, and compensation adjustments. Hence, the multitude of advantages advantageous in sales performance management solution and services provision has leveraged the users and had led to the widespread adoption.

The emergence of sales performance management solutions has also opened new business potentials for the main stakeholders present in the ecosystem. These solutions have broadly expanded their offering portfolios and have also been influential in expanding their revenues aspects to different markets. From the inception of sales performance management in 2005, these solutions and services have extensively evolved in their functionalities with ongoing technological enhancements and have proved to be the advanced version of Customer Relationship Management (CRM). By 2020, the sales performance management offerings are expansively going to redefine itself to become a trending market for sales analytics, and advance from ‘Software-as-a-Service (SaaS) Sales Performance Management’ to ‘Sales Performance Management-as-a-Service’.

The study is done to understand the structure of the sales performance management ecosystem and is intended to help the sales performance management solution vendors, managed service providers, and cloud-based sellers to better serve their clients which include SMBs and large enterprises. The overall market size in this study has been defined as the spending of SMBs and large enterprises on sales performance management software and services, and the revenues generated by the vendors globally. The overall sales performance management market size has been further segmented into industry verticals which include BFSI, retail, healthcare, IT and telecom, manufacturing, energy and utilities, travel and hospitality, transportation and logistics, media and entertainment, and others which include public sector, non-profit organizations, and hi-tech and software distribution sector; across various regions, namely North America, Europe, Asia-Pacific, Middle East and Africa, and Latin America.

The global sales performance management market which comprises of software and services is expected to grow from $2,480.0 Million in 2015 to $5,623.1 Million by 2020, at a Compound Annual Growth Rate (CAGR) of 17.8% during the forecast period from 2015 to 2020.

Global Sales Performance Management Market, 2015–2020 ($Million, Y-O-Y %)

Sales Performance Management Market

Source: Expert Interviews, Secondary Literature, and MarketsandMarkets Analysis

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