Europe Cloud CRM Market

Table of Contents

1 Introduction
    1.1 Market Introduction
    1.2 Objectives of the Study
    1.3 Market Definition
    1.4 Years Considered for the Study
    1.5 Currency Considered
    1.6 Assumptions
    1.7 Limitations
    1.8 Stakeholders

Research Methodology
    2.1 Research Data
           2.1.1 Research Methodology
           2.1.1 Breakup of Primary Profiles
    2.2 Data Triangulation
    2.3 Top-Down and Bottom-Up Approach

3 Executive Summary

4 Premium Insights
    4.1 Attractive Market Opportunities in the Europe Cloud CRM Market
    4.2 Market By Vertical, 2019–2024
    4.3 Market By Nonprofit, 2019–2024
    4.4 Market By Higher Education, 2019–2024
    4.5 Market By Nonprofit Sub-Vertical, 2019–2024
    4.6 Market Growth Across Countries, 2019
 
5 Market Overview and Industry Trends
    5.1 Nonprofit
    5.2 Pestle Analysis
    5.3 Higher Education
    5.4 Pestle Analysis

6 Europe Cloud CRM Market: Vendor and Partner Ecosystem
    6.1 CRM Vendors
    6.2 System Integrators
    6.3 CRM-Based App Developers

7 Europe Cloud CRM Market, Nonprofit By Sub-Verticals
    7.1 Nonprofit: By Sub-Vertical
    7.2 Education
    7.3 Research and Innovation
    7.4 Social Affairs
    7.5 Children and Youth
    7.6 Art and Culture
    7.7 Others

8 Europe Cloud CRM Market, Country Analysis
    8.1 United Kingdom
    8.2 Germany
    8.3 France
    8.4 Switzerland
    8.5 Rest of Europe

9 Company Profiles
    9.1 Higher Education and Nonprofit Segments
           9.1.1 Microsoft
           9.1.2 Peoplesoft
           9.1.3 Hubspot
           9.1.4 SAP
           9.1.5 ELCA
           9.1.6 1CRM
           9.1.7 Gmrit Solutions
           9.1.8 Cirrus Shield
           9.1.9 Zoho
    9.2 Higher Education
           9.2.1 Otrs
           9.2.2 Cas Software AG
           9.2.3 Hubspotcrm
           9.2.4 Jenzabar
           9.2.5 Ambit
           9.2.6 Dotbase
           9.2.7 Unit4
           9.2.8 Academyfive
           9.2.9 Hobsons CRM
           9.2.10 Cosmoconsult
           9.2.11 Best Practice It Solutions GmbH
           9.2.12 Wisys
           9.2.13 Saba Learning System
           9.2.14 Infoclip
           9.2.15 Academyfive
           9.2.16 ALISTON  Consulting
           9.2.17 Coheris
           9.2.18 Student Recruitment System
    9.3 Nonprofit
           9.3.1 Nexellgmbh
           9.3.2 Cocomore
           9.3.3 SugarCRM
           9.3.4 Vtiger
           9.3.5 Bexio
           9.3.6 Curexus
           9.3.7 Konica Minolta Business Solutions Germany
           9.3.8 Wicecrm
           9.3.9 Bpm’online
           9.3.10 eWay CRM
           9.3.11 TYPO3
           9.3.12 Absyscyborg
           9.3.13 Oracle
           9.3.14 ALISTON Consulting

10 Appendix
     10.1 Discussion Guide
     10.2 Knowledge Store: Marketsandmarkets’ Subscription Portal
     10.3 Related Reports
     10.4 Author Details
     10.5 Disclaimer

List of Tables (9 Tables)

Table 1 United States Dollar Exchange Rate, 2015–2018
Table 2 Nonprofit: Europe Cloud CRM Market, By Sub-Vertical, 2019–2024 (Usd Million)
Table 3 Nonprofit : Market By Country, 2019–2024 (Usd Million)
Table 4 Nonprofit : Education Sub-Vertical, By Country, 2019–2024 (Usd Million)
Table 5 Nonprofit : Research and Innovation Sub-Vertical, By Country, 2019–2024 (Usd Million)
Table 6 Nonprofit : Social Affairs Sub-Vertical, By Country, 2019–2024 (Usd Million)
Table 7 Nonprofit : Children and Youth Sub-Vertical, By Country, 2019–2024 (Usd Million)
Table 8 Nonprofit : Art and Culture Sub-Vertical, By Country, 2019–2024 (Usd Million)
Table 9 Nonprofit: Others Sub-Vertical, By Country, 2019–2024 (Usd Million)

List of Figures (12 Figures)

Figure 1 Market Segmentation
Figure 2 Years Considered for the Study
Figure 3 Research Design
Figure 4 Research Methodology
Figure 5 Breakup of Primary Profiles
Figure 6 Data Triangulation
Figure 7 Opportunities in Europe Cloud CRM Market
Figure 8 Market By Vertical, 2019–2024
Figure 9 Market By Nonprofit, 2019–2024
Figure 10 Market By Higher Education, 2019–2024
Figure 11 Market By Nonprofit, 2019–2024
Figure 12 Market By Country, 2019–2024

The study involved 4 major activities to estimate the current market size of the Europe cloud Customer Relationship Management (CRM) market. Exhaustive secondary research was done to collect information on the market, peer market, and parent market. The next step was to validate these findings, assumptions, and sizing with the industry experts across value chains through primary research. Both top-down and bottom-up approaches were employed to estimate the complete market size. Thereafter, the market breakup and data triangulation procedures were used to estimate the market size of the segments of the Europe cloud CRM market.

Secondary Research

In the secondary research process, various secondary sources, such as Hoovers, Bloomberg BusinessWeek, and Dun & Bradstreet, have been referred to, for identifying and collecting information for this study. These secondary sources included annual reports; press releases and investor presentations of companies; whitepapers, certified publications, and articles by recognized authors; gold standard and silver standard websites; crypto asset management technology Research and Development (R&D) organizations; regulatory bodies; and databases.

Primary Research

Various primary sources from both the supply and demand sides of the Europe cloud CRM market ecosystem were interviewed to obtain qualitative and quantitative information for this study. The primary sources from the supply side included industry experts, such as Chief Executive Officers (CEOs), Vice Presidents (VPs), marketing directors, technology and innovation directors, and related key executives from various vendors who provide Europe cloud CRM services and associated solution providers operating in the targeted regions. All possible parameters that affect the market covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. The following is the breakup of the primary respondents:

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

For estimating and forecasting the Europe cloud CRM market and the other dependent submarkets, top-down and bottom-up approaches were used. The bottom-up procedure was used to arrive at the overall market size of the Europe cloud CRM market using the revenues and offerings of the key companies in the market. The research methodology used to estimate the market size included the following:

• The key players in the market were identified through extensive secondary research.
• The market size, in terms of value, was determined through primary and secondary research processes.
• All percentage shares, splits, and breakups were determined using secondary sources and verified through primary sources.

Data Triangulation

With data triangulation and validation through primary interviews, the exact value of the overall parent market size was determined and confirmed using this study. The overall market size was then used in the top-down procedure to estimate the size of the other individual markets via percentage splits of the market segmentation.

Report Objectives

• To define, describe, and forecast the Europe cloud CRM market by vertical (nonprofit and higher education), nonprofit (education, research and innovation, social affairs, children and youth, art and culture, and others), and country (UK, Germany, France, and Switzerland) - Europe Forecast to 2024.
• To provide detailed information about the major factors, such as drivers, restraints, opportunities, and challenges, influencing the growth of the market
• To analyze the market’s sub segments with respect to the individual growth trends, prospects, and contributions to the total market
• To analyze the opportunities in the market for stakeholders and provide the competitive landscape of the market
• To forecast the revenue of the market’s segments with respect to 4 major European countries, namely, UK, Germany, France, and Switzerland
• To profile the key players and comprehensively analyze their recent developments and positioning in the Europe cloud CRM market
• To analyze the competitive developments, such as mergers and acquisitions, new product developments, and R&D activities, in the market

Scope of the Report

The research report categorizes the Europe cloud CRM market to forecast the revenues and analyze trends in each of the following sub segments:

By Vertical

• Nonprofit
• Higher Education
• Others (Banking, Financial Services and Insurance (BFSI), Consumer Goods and Retail, Healthcare, Telecom and IT, Energy and Utilities, and Transportation and Logistics)

By Nonprofit Sub Vertical

• Education
• Research and Innovation
• Social Affairs
• Children and Youth
• Art and Culture
• Others

By Country

• UK
• Germany
• France
• Switzerland
• Rest of Europe

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific requirements. The following customization options are available for the report:

CRM Software Analysis

• CRM software detailed information and comparisons

Geographic Analysis

• Further breakup of the other EU and non-EU countries for cloud CRM market

Company Information

• Detailed analysis and profiles of additional market players