PC as a Service (PCaaS) Market

Table of Contents

1 Introduction (Page No. - 16)
    1.1 Study Objectives
    1.2 Definition
    1.3 Study Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered
    1.4 Currency
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 19)
    2.1 Research Data
           2.1.1 Secondary Data
                    2.1.1.1 Major Secondary Sources
                    2.1.1.2 Key Data From Secondary Sources
           2.1.2 Primary Data
                    2.1.2.1 Breakdown of Primaries
                    2.1.2.2 Key Data From Primary Sources
                    2.1.2.3 Key Industry Insights
    2.2 Market Size Estimation
           2.2.1 Bottom-Up Approach
                    2.2.1.1 Approach for Capturing Market Size By Bottom-Up Analysis
           2.2.2 Top-Down Approach
                    2.2.2.1 Approach for Capturing Market Size By Top-Down Analysis
    2.3 Market Breakdown and Data Triangulation
    2.4 Research Assumptions

3 Executive Summary (Page No. - 27)

4 Premium Insights (Page No. - 31)
    4.1 Attractive Opportunities for Growth of PC as a Service Market
    4.2 Global PCaaS Market, By Offering
    4.3 Global PCaaS Market, By Enterprise Type
    4.4 Global PCaaS Market, By Vertical
    4.5 Global PCaaS Market, By Geography

5 Market Overview (Page No. - 34)
    5.1 Introduction
    5.2 Market Dynamics
           5.2.1 Drivers
                    5.2.1.1 Inclination Toward Opex Model Rather Than Capex Model
                    5.2.1.2 Superior Benefits of PCaaS Business Model
                    5.2.1.3 Additional Advantages of PCaaS Model Such as Flexibility and Scalability
           5.2.2 Restraints
                    5.2.2.1 Absence of Awareness in Field of PCaaS in Developing Countries
                    5.2.2.2 Lack of Product Differentiation
           5.2.3 Opportunities
                    5.2.3.1 Probability of Adoption of PCaaS By Small and Medium-Sized Enterprises
                    5.2.3.2 Potential Demand for PCaaS in Untapped Regions – APAC and RoW
                    5.2.3.3 Increase in Revenue of Msps By Offering PCaaS Solutions
           5.2.4 Challenges
                    5.2.4.1 Security and Data Protection Risks in BFSI

6 Industry Trends (Page No. - 39)
    6.1 Introduction
    6.2 Value Chain Analysis
           6.2.1 Solution Providers
           6.2.2 Managed Service Providers
           6.2.3 End Users
    6.3 Industry Trends
           6.3.1 Rising Trend of Oems Becoming Multibrand Hardware Providers
           6.3.2 Growing Number of Managed Service Providers

7 PCaaS Market, By Offering (Page No. - 41)
    7.1 Introduction
    7.2 Hardware
           7.2.1 Desktops
                    7.2.1.1 APAC to Account for Largest Demand of Desktops By 2024
           7.2.2 Laptops, Notebooks, and Tablets
                    7.2.2.1 Features Including Portability, and Reduced Workspace to Drive the Market for Laptops, Notebooks, and Tablets
    7.3 Software
           7.3.1 North America to Account for Largest Demand of Software By 2024
    7.4 Services
           7.4.1 Growing Demand for Support and Maintenance Services to Drive the Market for PCaaS

8 PCaaS Market, By Enterprise Type (Page No. - 48)
    8.1 Introduction
    8.2 Small and Medium-Sized Enterprises (SMEs)
           8.2.1 Shifting Sme’s Preference Towards Opex Business Model to Propel the Market for PCaaS
    8.3 Large Enterprises
           8.3.1 Reduction in IT Support and Procurement Workload to Create Demand for PCaaS in This Segment

9 PCaaS Market, By Vertical (Page No. - 53)
    9.1 Introduction
    9.2 IT & Telecommunications
           9.2.1 North America to Account for Largest Demand of PCaaS By 2024
    9.3 Healthcare & Life Sciences
           9.3.1 The Growing Need to Provide Better Services to Patients to Drive the Market for PCaaS in Healthcare & Life Science Vertical
    9.4 Education
           9.4.1 Increasing Use of Technology to Develop and Train Students Effectively Will Propel the Market of PCaaS
    9.5 Banking, Financial Services and Insurance (BFSI)
           9.5.1 Increasing Awareness About PCaaS Solution in BFSI to Drive This Market
    9.6 Government
           9.6.1 Growing Interest of Government Agencies Towards PCaaS Solution to Drive This Market
    9.7 Other (Retail and Manufacturing)
           9.7.1 Retail and Manufacturing are the Major Contributors for PCaaS in This Segment

10 Geographic Analysis (Page No. - 61)
     10.1 Introduction
     10.2 North America
             10.2.1 US
                        10.2.1.1 US Provides A Suitable Environment, in Terms of Government Regulations and Compliance, for Startups and SMEs.
             10.2.2 Canada and Mexico
                        10.2.2.1 Rising Awareness to Boost PCaaS Adoption in These Countries
     10.3 Europe
             10.3.1 UK
                        10.3.1.1 PCaaS Solution is Widely Being Used By Public and Private Organizations Across the UK
             10.3.2 France
                        10.3.2.1 France has Strong Economic Fundamentals and Robust and Knowledge-Intensive Industrial Structure
             10.3.3 Germany
                        10.3.3.1 Germany is Home to Leading Daas Providers Such as Chg-Meridian and Hemmersbach
             10.3.4 Rest of Europe
     10.4 APAC
             10.4.1 Australia & New Zealand
                        10.4.1.1 Leading PCaaS Companies Such as Lenovo, HP, and Dell have Recently Expanded Their Business in Australia
             10.4.2 India
                        10.4.2.1 HP is Amongst the Leading Companies That have Been Offering Daas in India
             10.4.3 Japan
                        10.4.3.1 Increasing Adoption of PCaaS in Education, Government, and BFSI Verticals is Driving Japanese Market
             10.4.4 China
                        10.4.4.1 China’s IT Industry has Experienced Impressive Growth in the Last Few Years
             10.4.5 Rest of APAC
     10.5 Rest of the World
             10.5.1 Rising Demand for Service Offerings to Drive the Market for PCaaS in Rest of the World

11 Competitive Landscape (Page No. - 78)
     11.1 Overview
     11.2 Player Ranking Analysis: PCaaS Market
     11.3 Competitive Leadership Mapping
             11.3.1 Visionary Leaders
             11.3.2 Dynamic Differentiators
             11.3.3 Innovators
             11.3.4 Emerging Companies
     11.4 Competitive Situations and Trends
             11.4.1 Product Launches and Developments
             11.4.2 Agreements, Partnerships, Contracts, Joint Ventures, and Collaborations
             11.4.3 Expansions and Investments
             11.4.4 Mergers and Acquisitions

12 Company Profiles (Page No. - 86)
(Business Overview, Products and Solutions Offered, Recent Developments, SWOT Analysis, and MnM View)*
     12.1 Introduction
     12.2 Key Players
             12.2.1 Lenovo
             12.2.2 Hewlett-Packard Company (HP)
             12.2.3 Dell Technologies
             12.2.4 Compucom Systems (Office Depot)
             12.2.5 Microsoft
             12.2.6 Hemmersbach
             12.2.7 Service IT Direct (Bizbang)
             12.2.8 Starhub
             12.2.9 Telia
             12.2.10 Arrow Electronics
             12.2.11 Shi International Corp.
     12.3 Other Important Players
             12.3.1 Softcat
             12.3.2 Computer System Australia (CSA)
             12.3.3 PC Connection
             12.3.4 Atea Global Services (Atea Group)
             12.3.5 Synnex Corporation
             12.3.6 Zones
             12.3.7 Chg-Meridian
             12.3.8 Innova Technology Services
     12.4 Key Innovators
             12.4.1 Utopic Software
             12.4.2 Intel Corporation
             12.4.3 XMA Ltd
             12.4.4 Capgemini
             12.4.5 Ram-Tech PC Solutions
             12.4.6 Panasonic Corporation
             12.4.7 Computacentre

*Details on Business Overview, Products and Solutions Offered, Recent Developments, SWOT Analysis, and MnM View Might Not Be Captured in Case of Unlisted Companies.

13 Appendix (Page No. - 122)
     13.1 Insights From Industry Experts
     13.2 Discussion Guide
     13.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
     13.4 Available Customizations
     13.5 Related Reports
     13.6 Author Details

List of Tables (34 Tables)

Table 1 PC as a Service Market, By Offering, 2016—2024 (USD Billion)
Table 2 PC as a Service Market for Hardware, By Region, 2016—2024 (USD Billion)
Table 3 PC as a Service Market, By Device Type, 2016—2024 (USD Million)
Table 4 PC as a Service Market for Desktops, By Region, 2016—2024 (USD Million)
Table 5 PC as a Service Market for Laptops, Notebooks, and Tablets, By Region, 2016—2024 (USD Million)
Table 6 PC as a Service Market for Software, By Region, 2016—2024 (USD Billion)
Table 7 PC as a Service Market for Services, By Region, 2016—2024 (USD Billion)
Table 8 PC as a Service Market, By Enterprise Type, 2016—2024 (USD Billion)
Table 9 PC as a Service Market for SMEs, By Region, 2016—2024 (USD Billion)
Table 10 PC as a Service Market for Large Enterprises, By Region, 2016—2024 (USD Billion)
Table 11 PC as a Service Market, By Vertical, 2016—2024 (USD Billion)
Table 12 PC as a Service Market for IT & Telecommunications, By Region, 2016—2024 (USD Million)
Table 13 PC as a Service Market for Healthcare & Life Sciences, By Region, 2016—2024 (USD Million)
Table 14 PC as a Service Market for Education Vertical, By Region, 2016—2024 (USD Million)
Table 15 PC as a Service Market for BFSI, By Region, 2016—2024 (USD Million)
Table 16 PC as a Service Market for Government, By Region, 2016—2024 (USD Million)
Table 17 PC as a Service Market for Other Verticals (Retail & Manufacturing), By Region, 2016—2024 (USD Million)
Table 18 PC as a Service Market, By Region, 2016—2024 (USD Billion)
Table 19 PC as a Service Market in North America, By Offering, 2016—2024 (USD Billion)
Table 20 PC as a Service Market in North America, By Device Type, 2016—2024 (USD Million)
Table 21 PC as a Service Market in North America, By Enterprise Type, 2016—2024 (USD Billion)
Table 22 PC as a Service Market in North America, By Vertical, 2016—2024 (USD Million)
Table 23 PC as a Service Market in Europe, By Offering, 2016—2024 (USD Billion)
Table 24 PC as a Service Market in Europe, By Device Type, 2016—2024 (USD Million)
Table 25 PC as a Service Market in Europe, By Enterprise Type, 2016—2024 (USD Billion)
Table 26 PC as a Service Market in Europe, By Vertical, 2016—2024 (USD Million)
Table 27 PC as a Service Market in APAC, By Offering, 2016—2024 (USD Million)
Table 28 PC as a Service Market in APAC, By Device Type, 2016—2024 (USD Million)
Table 29 PC as a Service Market in APAC, By Enterprise Type, 2016—2024 (USD Billion)
Table 30 PC as a Service Market in APAC, By Vertical, 2016—2024 (USD Million)
Table 31 PC as a Service Market in RoW, By Offering, 2016—2024 (USD Million)
Table 32 PC as a Service Market in RoW, By Device Type, 2016—2024 (USD Million)
Table 33 PC as a Service Market in RoW, By Enterprise Type, 2016—2024 (USD Million)
Table 34 PC as a Service Market in RoW, By Vertical, 2016—2024 (USD Million)

List of Figures (42 Figures)

Figure 1 PC as a Service Market Segmentation
Figure 2 PCaaS Market: Research Design
Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
Figure 4 Market Size Estimation Methodology: Top-Down Approach
Figure 5 Data Triangulation
Figure 6 Global PC as a Service Market 2016–2024 (USD Billion)
Figure 7 PCaaS Market for Software Offerings to Register Highest CAGR, During Forecast Period
Figure 8 Small and Medium-Sized Enterprises (SMEs) to Hold Larger Size of PCaaS Market During Forecast Period
Figure 9 IT & Telecommunications Vertical to Dominate PCaaS Market, During Forecast Period
Figure 10 Market in APAC to Register Highest CAGR During Forecast Period
Figure 11 PC as a Service Market Expected to Exhibit High Growth From 2019 to 2024
Figure 12 PCaaS Market for Software Offerings to Grow at Highest CAGR During Forecast Period
Figure 13 PCaaS Market for Small and Medium-Sized Enterprises to Hold Larger Size During Forecast Period
Figure 14 IT & Telecommunications Vertical to Hold Largest Size of PCaaS Market During Forecast Period
Figure 15 North America to Account for Largest Size of PCaaS Market During Forecast Period
Figure 16 PCaaS Market: Drivers, Restraints, Opportunities, and Challenges
Figure 17 PC as a Service Market: Value Chain Analysis
Figure 18 PCaaS Market, By Offering
Figure 19 PCaaS Market for Software Offerings to Grow at Highest CAGR During Forecast Period
Figure 20 Expenditure on Older PC
Figure 21 PCaaS Market, By Enterprise Type
Figure 22 Small and Medium-Sized Enterprises (SMEs) to Hold Larger Size of PCaaS Market During Forecast Period
Figure 23 PCaaS Market, By Vertical
Figure 24 IT & Telecommunications to Exhibit Highest CAGR in PCaaS Market During Forecast Period
Figure 25 PCaaS Market, By Region
Figure 26 APAC to Exhibit Highest CAGR in PC as a Service Market During Forecast Period
Figure 27 APAC to Register Highest CAGR in PCaaS Market During Forecast Period
Figure 28 North America: PCaaS Market Snapshot
Figure 29 Europe: PCaaS Market Snapshot
Figure 30 Private Sector Businesses in UK
Figure 31 APAC: PCaaS Market Snapshot
Figure 32 Key Developments By Leading Players in Market From 2016 to 2019
Figure 33 Ranking of Key Players in PCaaS Market, 2018
Figure 34 PCaaS Market (Global) Competitive Leadership Mapping, 2018
Figure 35 Lenovo: Company Snapshot
Figure 36 Hewlett-Packard Company (HP): Company Snapshot
Figure 37 Dell Technologies: Company Snapshot
Figure 38 Compucom Systems (Office Depot): Company Snapshot
Figure 39 Microsoft: Company Snapshot
Figure 40 Starhub: Company Snapshot
Figure 41 Telia: Company Snapshot
Figure 42 Arrow Electronics: Company Snapshot

The study involved four major activities in estimating the current size of the PC as a Service (PCaaS) market. Exhaustive secondary research was done to collect information on the market, including the peer market and parent market. The next step was to validate these findings, assumptions, and sizing with industry experts across the value chain through primary research. Both top-down and bottom-up approaches were employed to estimate the complete market size. Thereafter, market breakdown and data triangulation were used to estimate the market size of segments and subsegments.

Secondary Research

In the secondary research process, various secondary sources have been referred to for identifying and collecting information relevant to this study. Secondary sources include annual reports, press releases, and investor presentations of companies, white papers, certified publications, and databases. Secondary research has been mainly conducted to obtain key information about the industry’s value chain, market classification, and segmentation with respect to industry trends, geographic outreach, and key developments in the recent past. The secondary data has been collected and analyzed to arrive at the overall market size, which has been validated further through primary research.

Primary Research

In the primary research process, various primary sources from both supply and demand sides have been interviewed to obtain qualitative and quantitative information relevant to this report. Extensive primary research has been conducted after understanding and analyzing the PCaaS market through secondary research. Several primary interviews have been conducted with leaders from both demand- and supply-side vendors across four major regions, namely, North America, Europe, APAC, and RoW. Approximately 40% of the primary interviews have been conducted with the demand side and 60% with the supply side. This primary data has been collected mainly through telephonic interviews, which consist of 80% of the total primary interviews; however, questionnaires and e-mails have also been used to collect the data.

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

In the complete market engineering process, both the top-down and bottom-up approaches have been used along with several data triangulation methods to perform market estimation and forecasting for the overall market segments and subsegments listed in this report. The key players in the PCaaS market have been identified through secondary research, and their geographic revenue mixes in the respective regions have been determined through primary and secondary research. This entire research methodology includes the study of annual and financial reports of the top players as well as interviews with experts (such as CEOs, VPs, directors, and marketing executives) for key insights (both quantitative and qualitative). All percentage shares, splits, and breakdowns have been determined using secondary sources and verified through primary sources. All the possible parameters that affect the markets covered in this research study have been accounted for, viewed in detail, verified through primary research, and analyzed to obtain the final quantitative and qualitative data. This data has been consolidated and supplemented with detailed inputs and analyses from MarketsandMarkets and presented in this report.

Data Triangulation

After arriving at the overall market size from the market size estimation process explained above, the total market has been split into several segments and subsegments. To complete the overall market engineering process and arrive at the exact statistics for all the segments and subsegments, the data triangulation and market breakdown procedures have been employed, wherever applicable. The data has been triangulated by studying various factors and trends from both the demand and supply sides. Along with this, the market has been validated using both the top-down and bottom-up approaches.

Study Objectives

• To describe and forecast the global PC as a Service (PCaaS) market, in terms of value, by, offering, enterprise type, vertical, and geography
• To forecast the market in terms of value by region—North America, Europe, Asia Pacific (APAC), and Rest of the World (RoW)
• To provide detailed information regarding major factors influencing market growth (drivers, restraints, opportunities, and challenges)
• To strategically analyze micro markets with regard to growth trends, prospects, and contributions to the total market
• To analyze opportunities in the PCaaS market for stakeholders by identifying high-growth segments
• To strategically profile key players and comprehensively analyze their market ranking in terms of revenue and core competencies
• To study the complete value chain and industry segments and perform a value chain analysis of the global PCaaS market
• To analyze strategic approaches, such as product launches and product developments, partnerships/contracts/agreements/collaborations, expansions, and mergers, and acquisitions, adopted by major players in the PCaaS market

Available Customizations

With the given market data, MarketsandMarkets offers customizations according to the specific requirements of companies. The following customization options are available for this report:

Regional Analysis

• Country-wise breakdown of various regions such as North America, Europe, APAC, and RoW
• Further segmentation of the vertical segments of the PCaaS market

Company Information

• Detailed analysis and profiling of additional market players (up to 5)