Catalog Management Systems Market by Component, Deployment Type, Organization Size, Industry Vertical (IT and Telecom, Retail and eCommerce, BFSI, Media and Entertainment, Travel and Hospitality), and Region - Global Forecast to 2023

[149 Pages Report] MarketsandMarkets forecasts the global catalog management systems market to grow from USD 808.0 million in 2017 to USD 1,190.0 million by 2023, at a Compound Annual Growth Rate (CAGR) of 7.0% during the forecast period. The forecast period is from 2018 to 2023, whereas 2017 is the base year for estimating the market study.

Objectives of the Study:

The main objective of this report is to define, describe, and forecast the catalog management systems market by component (solution and services), deployment mode, organization size, industry vertical, and region.  The report provides detailed information regarding the major factors, such as drivers, restraints, opportunities, and industry-specific challenges, influencing the growth of the market. This report forecasts the catalog management systems market size with respect to 5 main regions, namely, North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America. The report strategically profiles key players and comprehensively analyzes their core competencies. This report also tracks and analyzes competitive developments, such as mergers and acquisitions, new product developments, and Research and Development (R&D) activities in the market.

The research methodology used to estimate and forecast the catalog management systems market began with the collection and analysis of data on the product offerings of vendors and their business strategies from secondary sources, such as press releases, investor presentations of companies, white papers, technology journals, certified publications, articles from recognized authors, directories, and databases. The offerings of vendors have also been considered to determine the market segmentation. The bottom-up procedure was employed to arrive at the total size of the global market from the revenues of key market solution and service providers. After arriving at the overall market size, the total market was split into several segments and subsegments, which were then verified through primary research by conducting extensive interviews with key people, such as Chief Executive Officers (CEOs), Vice Presidents (VPs), directors, and executives. The data triangulation and market breakdown procedures were employed to complete the overall market engineering process, and to arrive at the exact statistics for all segments and subsegments. The breakdown of the profiles of the primary participants is depicted in the figure below:

To know about the assumptions considered for the study, download the pdf brochure

Industry Ecosystem

The catalog management systems ecosystem comprises catalog management  solution and service providers, such as IBM (US), SAP SE (Germany), Oracle (US), CA Technologies (US), Coupa Software (US), ServiceNow (US), Proactis (UK), Fujitsu (Japan), Comarch (Poland), Zycus (US), GEP (US), Insite Software (US), Plytix (Denmark), Vroozi (US), Salsify (US), Mirakl (France), Ericsson (Sweden), SellerCloud (US), Sigma Systems (Canada), Vinculum (India), Claritum (US), eJeeva (US), SunTec (India), cellent (Germany), and Amdocs (US).

Key Target Audience

• Catalog management solution vendors
• E-Commerce service providers
• Retail IT solution vendors
• Consulting service providers
• Resellers
• Research organizations
• Enterprise users
• Technology providers
• Value-Added Resellers (VARs)
• Cloud service providers
• Government organizations
• Communications Service Providers (CSPs)

Scope of the Report

The research report segments the catalog management systems market into following submarkets:

By Component

The catalog management systems market has been segmented into following components:

• Solution
• Services
  • Professional Services
    • Consulting Services
    • Training and Education Services
    • Support and Maintenance Services
  • Managed Services

By Organization Size

• Small and Medium-sized Enterprises (SMEs)
• Large enterprises

By Deployment Type

• On-premises
• Cloud

By Industry Vertical

• IT and Telecom
• Retail and e-Commerce
• BFSI
• Media and Entertainment
• Travel and Hospitality
• Others (Government, Healthcare, and Energy and Utilities)

By Region

• North America
• Europe
• APAC
• MEA
• Latin America

Drivers

Increasing digital transformation initiatives in the retail and eCommerce industry vertical

The advent of digital technologies in the last few decades has changed the evolution of the retail and eCommerce industry vertical. Customers across the globe are becoming tech-savvy and prefer to engage with businesses via digital channels, such as mobile apps, social media, and websites. Hence, nowadays, this industry vertical is quite focused toward customer requirements, satisfaction, and feedback, and are increasingly adopting digital technologies. Moreover, the retail and eCommerce industry vertical is strategizing customer engagement channels to fulfill the demand for technologically sophisticated consumers. The high penetration of mobile devices across the globe has increased the role of mCommerce in the retail and eCommerce industry vertical.

Need of centralized systems for improved marketing and selling of products and services

In this era of technology, every enterprise from SMEs to large enterprises are employing the latest Information Technology (IT) services to centrally manage their various business processes, such as updating product details, offers or discounts, on-boarding of suppliers, multiple payment systems, inventory management, and billing systems. Catalog management solution and services provide a centralized view of the product data necessary for accurate website searches, supply chain optimization, and adherence to recall regulations. It provides complete features needed to create, manage, and maintain all product information in a single central repository.

Restraints

Security and privacy concerns

Security and privacy of the data are integral parts of data management, as they involve the transmission of large amounts of data and personal databases. Prosperous growth in this market is categorically restricted, due to the prevailing data security concerns among certain users. Apprehensions about data security is one of the prime reasons in hindrance for the adoption of catalog management solution. Users concisely refrain from using these solutions, fearing of losing their crucial master data and reference data, due to the data errors occurring during compilation or upgradation.

Opportunities

Rising adoption of catalog management systems by SMEs

Technology has made it possible for various small companies and new entrants to compete against well-established large enterprises. Catalog management systems have seen an increasing adoption by SMEs because of the benefits they offer, such as a central repository of products data, easy access to users and products data, and ease in classification and categorization of products and services. Large enterprises have their IT departments to manage and maintain the business processes.

Advancements in areas of Machine Learning (ML), analytics, and Artificial Intelligence (AI)

The past few years have seen rapid advancements in technologies, such as AI, ML, and analytics. These technologies have found application in catalog management. Vendors providing catalog management solution have started incorporating AI, ML, and analytics into their solutions and software. Using these technologies in catalog management offers benefits, such as automated product digitalization and improved product discovery.

Challenges

Absence of standardized catalog format among enterprises

The catalog requirements differ for each enterprise based on the offered products or services. There is no standardized format that is followed by enterprises. Catalog management solution used by enterprises differs based on the specific requirements of enterprises. For example, catalog management solution used by an online retailer would be different from the one that is being used by an IT service provider.

Lack of awareness about catalog management systems and capabilities

Having a good catalog management system helps enterprises create and maintain good products or services catalog. The catalog provides a central source of information on services and products delivered by enterprises. This catalog ensures that all areas of the business can obtain an accurate, consistent information of the products, services, along with their details and status. This information gives an enterprise a competitive advantage.

New Product Launches/Service Launches/Upgradations, 2018

Business Expansions, 2018

Acquisitions, 2017–2018

Partnerships and Agreements, 2018

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

Product Analysis

• Product matrix that gives a detailed comparison of the product portfolio of each company

Company Information

• Detailed analysis and profiling of additional market players (up to 5)

Table of Contents

1 Introduction (Page No. - 16)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
    1.4 Years Considered for the Study
    1.5 Currency
    1.6 Stakeholders

2 Research Methodology (Page No. - 20)
    2.1 Research Data
           2.1.1 Secondary Data
           2.1.2 Primary Data
                    2.1.2.1 Breakdown of Primaries
                    2.1.2.2 Key Industry Insights
    2.2 Market Size Estimation
    2.3 Research Assumptions
    2.4 Limitations

3 Executive Summary (Page No. - 27)

4 Premium Insights (Page No. - 30)
    4.1 Attractive Market Opportunities in the Catalog Management Systems Market
    4.2 Market By Industry Vertical (2018 vs 2023)
    4.3 Market Share Across Major Regions
    4.4 Market Investment Scenario

5 Market Overview and Industry Trends (Page No. - 34)
    5.1 Introduction
    5.2 Market Dynamics
           5.2.1 Drivers
                    5.2.1.1 Increasing Digital Transformation Initiatives in the Retail and Ecommerce Industry Vertical
                    5.2.1.2 Need of Centralized Systems for Improved Marketing and Selling of Products and Services
           5.2.2 Restraints
                    5.2.2.1 Security and Privacy Concerns
           5.2.3 Opportunities
                    5.2.3.1 Rising Adoption of Catalog Management Systems By SMEs
                    5.2.3.2 Advancements in Areas of Machine Learning (ML), Analytics, and Artificial Intelligence (AI)
           5.2.4 Challenges
                    5.2.4.1 Absence of Standardized Catalog Format Among Enterprises
                    5.2.4.2 Lack of Awareness About Catalog Management Systems and Capabilities
    5.3 Industry Trends
           5.3.1 Use Case 1: Proactis
           5.3.2 Use Case 2: Comarch
           5.3.3 Use Case 3: Salsify
           5.3.4 Use Case 4: Sigma Systems
           5.3.5 Use Case 5: Vserve

6 Catalog Management Systems Market, By Type (Page No. - 40)
    6.1 Introduction
    6.2 Service Catalogs
    6.3 Product Catalogs

7 Market By Component (Page No. - 41)
    7.1 Introduction
    7.2 Solution
    7.3 Services
           7.3.1 Professional Services
                    7.3.1.1 Consulting
                    7.3.1.2 Training and Education
                    7.3.1.3 Support and Maintenance
           7.3.2 Managed Services

8 Catalog Management Systems Market, By Deployment Type (Page No. - 49)
    8.1 Introduction
    8.2 Cloud
    8.3 On-Premises

9 Market By Organization Size (Page No. - 53)
    9.1 Introduction
    9.2 Small and Medium-Sized Enterprises
    9.3 Large Enterprises

10 Catalog Management Systems Market, By Industry Vertical (Page No. - 57)
     10.1 Introduction
     10.2 IT and Telecom
     10.3 Retail and Ecommerce
     10.4 Banking, Financial Services, and Insurance
     10.5 Media and Entertainment
     10.6 Travel and Hospitality
     10.7 Others

11 Catalog Management Systems Market, By Region (Page No. - 65)
     11.1 Introduction
     11.2 North America
             11.2.1 United States
             11.2.2 Canada
     11.3 Europe
             11.3.1 United Kingdom
             11.3.2 Germany
             11.3.3 Rest of Europe
     11.4 Asia Pacific
             11.4.1 China
             11.4.2 Japan
             11.4.3 India
             11.4.4 Rest of Asia Pacific
     11.5 Middle East and Africa
             11.5.1 United Arab Emirates
             11.5.2 South Africa
             11.5.3 Rest of Middle East and Africa
     11.6 Latin America
             11.6.1 Brazil
             11.6.2 Mexico
             11.6.3 Rest of Latin America

12 Competitive Landscape (Page No. - 87)
     12.1 Overview
     12.2 Competitive Scenario
             12.2.1 New Product Launches/Service Launches/Upgradations
             12.2.2 Business Expansions
             12.2.3 Acquisitions
             12.2.4 Partnerships and Agreements

13 Company Profiles (Page No. - 93)
     13.1 Introduction
(Business Overview, Products, Solutions & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
     13.2 IBM
     13.3 SAP
     13.4 Oracle
     13.5 Coupa Software
     13.6 Servicenow
     13.7 Proactis
     13.8 CA Technologies
     13.9 Fujitsu
     13.10 Comarch
     13.11 Salsify
     13.12 Zycus
     13.13 GEP
     13.14 Ericsson
     13.15 Amdocs
     13.16 Insite Software
     13.17 Plytix
     13.18 Vroozi
     13.19 Mirakl
     13.20 Sellercloud
     13.21 Sigma Systems
     13.22 Vinculum
     13.23 Claritum
     13.24 Ejeeva
     13.25 Suntec
     13.26 Cellent

*Details on Business Overview, Products Solutions, & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.

14 Appendix (Page No. - 143)
     14.1 Discussion Guide
     14.2 Knowledge Store: Marketsandmarkets’ Subscription Portal
     14.3 Available Customizations
     14.4 Related Reports
     14.5 Author Details

List of Tables (64 Tables)

Table 1 Currency Conversion
Table 2 Catalog Management Systems Market Size, By Component, 2016–2023 (USD Million)
Table 3 Solution: Market Size By Region, 2016–2023 (USD Million)
Table 4 Services: Market Size By Type, 2016–2023 (USD Million)
Table 5 Services: Market Size By Region, 2016–2023 (USD Million)
Table 6 Professional Services Market Size, By Type, 2016–2023(USD Million)
Table 7 Professional Services Market Size, By Region, 2016–2023 (USD Million)
Table 8 Consulting Market Size, By Region, 2016–2023 (USD Million)
Table 9 Training and Education Market Size, By Region, 2016–2023 (USD Million)
Table 10 Support and Maintenance Market Size, By Region, 2016–2023 (USD Million)
Table 11 Managed Services Market Size, By Region, 2016–2023 (USD Million)
Table 12 Catalog Management Systems Market Size, By Deployment Type, 2016–2023 (USD Million)
Table 13 Cloud: Market Size By Region, 2016–2023 (USD Million)
Table 14 On-Premises: Market Size By Region, 2016–2023 (USD Million)
Table 15 Market Size By Organization Size, 2016–2023 (USD Million)
Table 16 Small and Medium-Sized Enterprises: Market Size By Region, 2016–2023 (USD Million)
Table 17 Large Enterprises: Market Size By Region, 2016–2023 (USD Million)
Table 18 Catalog Management Systems Market Size, By Industry Vertical, 2016–2023 (USD Million)
Table 19 IT and Telecom: Market Size By Region, 2016–2023 (USD Million)
Table 20 Retail and Ecommerce: Market Size By Region, 2016–2023 (USD Million)
Table 21 Banking, Financial Services, and Insurance: Market Size By Region, 2016–2023 (USD Million)
Table 22 Media and Entertainment: Market Size By Region, 2016–2023 (USD Million)
Table 23 Travel and Hospitality: Market Size By Region, 2016–2023 (USD Million)
Table 24 Others: Market Size By Region, 2016–2023 (USD Million)
Table 25 Catalog Management Systems Market Size, By Region, 2016–2023 (USD Million)
Table 26 North America: Market Size By Country, 2016–2023 (USD Million)
Table 27 North America: Market Size By Component, 2016–2023 (USD Million)
Table 28 North America: Market Size By Service, 2016–2023 (USD Million)
Table 29 North America: Market Size By Professional Service, 2016–2023 (USD Million)
Table 30 North America: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 31 North America: Market Size By Organization Size, 2016–2023 (USD Million)
Table 32 North America: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 33 Europe: Catalog Management Systems Market Size, By Country, 2016–2023 (USD Million)
Table 34 Europe: Market Size By Component, 2016–2023 (USD Million)
Table 35 Europe: Market Size By Service, 2016–2023 (USD Million)
Table 36 Europe: Market Size By Professional Service, 2016–2023 (USD Million)
Table 37 Europe: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 38 Europe: Market Size By Organization Size, 2016–2023 (USD Million)
Table 39 Europe: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 40 Asia Pacific: Catalog Management Systems Market Size, By Country, 2016–2023 (USD Million)
Table 41 Asia Pacific: Market Size By Component, 2016–2023 (USD Million)
Table 42 Asia Pacific: Market Size By Service, 2016–2023 (USD Million)
Table 43 Asia Pacific: Market Size By Professional Service, 2016–2023 (USD Million)
Table 44 Asia Pacific: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 45 Asia Pacific: Market Size By Organization Size, 2016–2023 (USD Million)
Table 46 Asia Pacific: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 47 Middle East and Africa: Catalog Management Systems Market Size, By Country, 2016–2023 (USD Million)
Table 48 Middle East and Africa: Market Size By Component, 2016–2023 (USD Million)
Table 49 Middle East and Africa: Market Size By Service, 2016–2023 (USD Million)
Table 50 Middle East and Africa: Market Size By Professional Service, 2016–2023 (USD Million)
Table 51 Middle East and Africa: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 52 Middle East and Africa: Market Size By Organization Size, 2016–2023 (USD Million)
Table 53 Middle East and Africa: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 54 Latin America: Catalog Management Systems Market Size, By Country, 2016–2023 (USD Million)
Table 55 Latin America: Market Size By Component, 2016–2023 (USD Million)
Table 56 Latin America: Market Size By Service, 2016–2023 (USD Million)
Table 57 Latin America: Market Size By Professional Service, 2016–2023 (USD Million)
Table 58 Latin America: Market Size By Deployment Type, 2016–2023 (USD Million)
Table 59 Latin America: Market Size By Organization Size, 2016–2023 (USD Million)
Table 60 Latin America: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 61 New Product Launches/Service Launches/Upgradations, 2018
Table 62 Business Expansions, 2018
Table 63 Acquisitions, 2017–2018
Table 64 Partnerships and Agreements, 2018

List of Figures (42 Figures)

Figure 1 Catalog Management System Market Segmentation
Figure 2 Regional Scope
Figure 3 Market Research Design
Figure 4 Breakdown of Primary Interviews: By Company, Designation, and Region
Figure 5 Data Triangulation
Figure 6 Market Size Estimation Methodology: Bottom-Up Approach
Figure 7 Market Size Estimation Methodology: Top-Down Approach
Figure 8 Market Assumptions
Figure 9 Catalog Management Systems Market is Expected to Witness Substantial Growth During the Forecast Period
Figure 10 Market By Organization Size (2018)
Figure 11 Market By Deployment Type (2018)
Figure 12 The Increasing Number of Ecommerce and Retail Players in the Growing Economies is Driving the Catalog Management Systems Market
Figure 13 Increasing Digital Transformation Across Industry Verticals is A Major Growth Factor for the Market
Figure 14 North America is Estimated to Hold the Largest Market Share in 2018
Figure 15 Asia Pacific is Expected to Emerge as the Best Market for Investments Over the Next 5 Years
Figure 16 Catalog Management Systems Market: Drivers, Restraints, Opportunities, and Challenges
Figure 17 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 18 Cloud Deployment Type is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 19 Small and Medium-Sized Enterprises Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 20 Retail and Ecommerce Industry Vertical is Expected to Register the Highest CAGR During the Forecast Period
Figure 21 North America is Expected to Have the Largest Market Size During the Forecast Period
Figure 22 North America: Market Snapshot
Figure 23 Asia Pacific: Market Snapshot
Figure 24 Key Developments By the Leading Players in the Catalog Management Systems Market, 2016–2018
Figure 25 Market Evaluation Framework
Figure 26 Geographic Revenue Mix of the Top Market Players
Figure 27 IBM: Company Snapshot
Figure 28 IBM: SWOT Analysis
Figure 29 SAP: Company Snapshot
Figure 30 SAP: SWOT Analysis
Figure 31 Oracle: Company Snapshot
Figure 32 Oracle: SWOT Analysis
Figure 33 Coupa Software: Company Snapshot
Figure 34 Coupa Software: SWOT Analysis
Figure 35 Servicenow: Company Snapshot
Figure 36 Servicenow: SWOT Analysis
Figure 37 Proactis: Company Snapshot
Figure 38 CA Technologies: Company Snapshot
Figure 39 Fujitsu: Company Snapshot
Figure 40 Comarch: Company Snapshot
Figure 41 Ericsson: Company Snapshot
Figure 42 Amdocs: Company Snapshot

The global catalog management systems market size is expected to grow from USD 846.6 million in 2018 to USD 1,190.0 million by 2023, at a Compound Annual Growth Rate (CAGR) of 7.0% during the forecast period. Major growth factors for the market include the digital transformation initiatives that have led to the boom of retail and eCommerce industry vertical, and improved IT systems to meet customers’ dynamic requirements. Major growth industry verticals in the market include Banking, Financial Services, and Insurance (BFSI); retail and eCommerce; and Information Technology (IT) and telecom.

The report segments the catalog management systems market by component, deployment type, organization size, industry vertical, and region. The solution segment is estimated to dominate the market in 2018, while the services segment is expected to grow at a higher CAGR during the forecast period. Catalog management solution and services are gaining popularity, as they empower enterprises to meet their cataloging requirements in a cost-effective manner.

Among deployments, the cloud deployment type is expected to gain traction during the forecast period, as it offers the agility of on-demand resource deployment and consumption. Organizations prefer the cloud deployment model, as it offers ease of access along with reduced capital and operational expenses.

The Small and Medium-sized Enterprises (SMEs) segment is expected to grow at a higher CAGR during the forecast period.The growing need to reduce operational costs and streamline selling processes would drive the adoption rate of catalog management solution and services.

Industry verticals, such as BFSI, IT and telecom, retail and eCommerce, media and entertainment, travel and hospitality, and others (government, healthcare, and energy and utilities) are rapidly adopting catalog management solution and services to optimize their selling processes. The IT and telecom industry vertical is expected to hold the largest market size during the forecast period, while the retail and eCommerce industry vertical would present prospective opportunities for catalog management systems vendors during the forecast period.

The 5 major geographic regions in the catalog management systems market  are North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America, to provide a region-specific analysis. North America is expected to hold the largest market size during the forecast period, due to the presence of large vendors in the region. The region is also one of the most advanced regions in terms of technology adoption and IT infrastructure optimization.

Catalog management systems help organizations in their cataloging and selling processes. Some of the organizations are still unaware of their functionalities, and end up buying catalog management systems not meant for them. There are prevailing data security apprehensions, as product and service data is stored in catalog management systems. These could be restraining factors for the growth of catalog management systems market.

The advancements and application of machine learning (ML), analytics and Artificial intelligence (AI) in catalog management will provide great opportunities for vendors of catalog management solution and service. Major vendors offering catalog management systems solution and services across the globe include IBM (US), SAP SE (Germany), Oracle (US), CA Technologies (US), Coupa Software (US), ServiceNow (US), Proactis (UK), Fujitsu (Japan), Comarch (Poland), Zycus (US), GEP (US), Insite Software (US), Plytix (Denmark), Vroozi (US), Salsify (US), Mirakl (France), Ericsson (Sweden), SellerCloud (US), Sigma Systems (Canada), Vinculum (India), Claritum (US), eJeeva (US), SunTec (India), cellent (Germany), and Amdocs (US). These vendors have adopted different types of organic and inorganic growth strategies, such as new product launches, partnerships and collaborations, and mergers and acquisitions, to expand their offerings in the global catalog management systems market.

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