Enterprise Collaboration Market

Enterprise Collaboration Market by Component (Solutions (Enterprise Video, Enterprise Social Network, Project Management and Analytics, Unified Messaging), Services), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2024

Report Code: TC 2273 Sep, 2019, by marketsandmarkets.com

[159 Pages Report] MarketsandMarkets forecasts the global enterprise collaboration market size to grow from USD 31.0 billion in 2019 to USD 48.1 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 9.2% during the forecast period. The adoption rate of enterprise collaboration solutions  is expected to grow, due to growing use of social networking websites and increasing usage of mobile devices for collaboration.

Enterprise Collaboration Market

Managed services segment to record the highest CAGR during the forecast period

Managed services are services offered by third-party vendors to manage operational challenges of enterprises. These services help in reducing costs, increasing overall revenue, and improving employee performance. Enterprises opt for managed services to overcome the challenges of budget constraints and technical expertise, as Managed Service Providers (MSPs) have skilled personnel, the required infrastructure, and industry certifications. According to an article published by IT Europa Media and Intelligence Limited (ITEUROPA) in May 2018,  managed services were adopted by 95% of the channel partners, while 83% of Small and Medium-sized Enterprises (SMEs) were using them in the UK.

Banking, Financial Services and Insurance industry to showcase significant opportunities during the forecast period

Enterprise collaboration solutions offer Banking, Financial Services and Insurance (BFSI) companies a complete ubiquitous communication and collaboration environment, so that the users, such as bank branch employees, BFSI leaders and specialists, and call center agents can benefit from real-time communication and data sharing. Hence, the BFSI vertical is moving toward becoming more innovative, agile, customer-centric, and collaborative to meet the changing customers’ expectations by deploying enterprise collaboration solutions. According to data provided by Accenture in its report titled “Master Change lead in the New – Financial Services Change Survey 2017”, 80% of the financial services companies are investing in new digital technologies. BFSI companies are adopting innovative collaboration solutions, such as unified communication, video and audio conferencing, and intranet platforms, to improve employee efficiency, promote teamwork, and simplify communication and collaboration. According to Vidyo’s 2019 Global Video Banking Report, more than 36% of the respondents felt that video banking was the most effective sales channel as compared to other channels. Live or on-demand videos enable BFSI companies to carry out announcements regarding executive messaging and policies, investor relations, external communication, and collaborations among their geographically dispersed teams.

Enterprise Collaboration Market

North America to hold the largest market size during the forecast period

According to the research report by Hootsuite, called the Global Digital Report 2018, North America has 225 billion social media users and 373 billion mobile subscriptions. This will help enterprises process memos, training resources, and share industry-relevant news updates. Enterprise collaboration solutions and services have gained wide adoption in the region, particularly in the US, as the country has been the one of the earliest adopters of Social, Mobile, Analytics, and Cloud (SMAC) technologies. North America, especially the US and Canada, is witnessing the widespread adoption of cloud-based enterprise collaboration solutions and services among large enterprises and SMEs across multiple verticals. Various companies across this region have deployed enterprise collaboration solutions to maintain a centralized knowledge pool.

Key Enterprise Collaboration Market Players

In the enterprise collaboration market, key and emerging market players include IBM (US), Microsoft (US), VMware (US), Atlassian (Australia), Cisco Systems (US), Google (US), Adobe Systems (US), Facebook (US), Igloo Software (Canada), Jive Software (US), Mitel Networks (Canada), Salesforce (US), and SAP (Germany), Slack Technologies (US), and Tibco Software (US). Emerging market players include Bynder (Netherlands), Axero Solutions (US), Kaltura (US), Zoho Corporation (US), Highfive (US), Synacor (US), Limeade (US), HighQ Solutions (UK), Jostle (Canada), and Fuze (US). These players have adopted various strategies to grow in the global enterprise collaboration market. They have adopted organic and inorganic strategies, such as new product launches, acquisitions, business expansions, and partnerships, to expand their business reach and drive their business revenue growth. Moreover, enterprise collaboration providers are adopting various strategies, including venture capital funding, funding through Initial Coin Offering (ICO), new product launches, acquisitions, and partnerships and collaborations, to expand their presence in the global enterprise collaboration market.

Scope of the Report

Report Metrics

Details

Market size available for years

2017–2024

Base year considered

2018

Forecast period

2019–2024

Forecast units

Billion (USD)

Segments covered

Component  (solutions [unified communication, file sharing and synchronization, portals and intranet platform, project management and analytics, and enterprise social network] and services [professional services and managed services]); deployment mode (cloud and on-premises); organization size (SMEs and large enterprises); industry (Information Technology [IT] and telecommunication, BFSI, public sector, energy and utilities, manufacturing, healthcare, retail and consumer goods, travel and hospitality, transportation & logistics, and others); and region

Geographies covered

North America, Europe, APAC, MEA, and Latin America

Companies covered

IBM (US), Microsoft (US), VMware (US), Atlassian (Australia), Cisco Systems (US), Google (US), Adobe Systems (US), Facebook (US), Igloo Software (Canada), Jive Software (US), Mitel Networks (Canada), Salesforce (US), and SAP (Germany), Slack Technologies (US), Tibco Software (US), Bynder (Netherland), Axero Solutions (US), Kaltura (US), Zoho Corporation (US), Highfive (US), Synacor (US), Limeade (US), HighQ Solutions (UK), Jostle (Canada), and Fuze (US)

The research report categorizes the enterprise collaboration market to forecast the revenues and analyze trends in each of the following subsegments:

By Solution

  • Unified Communication
  • File Sharing and Synchronization
  • Portals and Intranet Platform
  • Project Management and Analytics
  • Enterprise Social Network

By Services

  • Professional Services
  • Managed Services

By Deployment Type

  • Cloud
  • On-premises

By Organization Size

  • SMEs
  • Large Enterprises

By Vertical

  • IT and Telecommunication
  • BFSI
  • Public Sector
  • Energy and Utilities
  • Manufacturing
  • Healthcare
  • Retail and Consumer Goods
  • Travel and Hospitality
  • Transportation and Logistics
  • Others (Aerospace and Defence, Automotive, Chemicals,and Education)

By Region

  • North America
  • Europe
  • APAC
  • MEA
  • Latin America

Recent Developments

  • In July 2019, Cisco collaborated with Adelboden (Switzerland) Tourist Center where Cisco will offer the Cisco Webex Collaboration, Cisco Meraki Wireless, and Security solutions, for the new MountainLAB in Adelboden
  • In June 2019, Microsoft announced the launch of OneDrive Personal Vault, a new layer of security for the OneDrive personal account to further protect most sensitive and vital files of the user. The company also increased the OneDrive standalone storage plan from 50 GB to 100 GB at no additional charge.
  • In April 2019, Dell extended its partnership with Microsoft. Through the collaboration, Microsoft 365 and VMware Workspace ONE customers can manage Office 365 across devices via cloud-based integration with Microsoft Intune and Azure Active Directory.
  • In April 2019 IBM introduced new automation functionality to Aspera on the cloud for early access customers. These new automation capabilities served as a powerful solution for managing cloud-based workflows.

Critical Questions Answered by the Report:

  • Where will all the developments take the industry in the mid- to long-term?
  • What are the upcoming trends in the enterprise collaboration market?
  • What are the competitive developments, such as mergers and acquisitions, new product developments, and business expansion activities, in the market.?
  • How major factors, such as drivers, restraints, opportunities, and challenges, influence the growth of the market?
  • What are the key roles of major players in the enterprise collaboration market?

To speak to our analyst for a discussion on the above findings, click Speak to Analyst

Table of Contents

1 Introduction (Page No. - 18)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Market Segmentation
           1.3.2 Regions Covered
    1.4 Years Considered for the Study
    1.5 Currency Considered
    1.6 Stakeholders

2 Research Methodology (Page No. - 21)
    2.1 Research Data
           2.1.1 Secondary Data
           2.1.2 Primary Data
                    2.1.2.1 Breakup of Primary Profiles
                    2.1.2.2 Key Industry Insights
    2.2 Market Breakup and Data Triangulation
    2.3 Market Size Estimation
           2.3.1 Top-Down Approach
           2.3.2 Bottom-Up Approach
    2.4 Market Forecast
    2.5 Assumptions for the Study
    2.6 Limitations of the Study

3 Executive Summary (Page No. - 29)

4 Premium Insights (Page No. - 35)
    4.1 Attractive Opportunities in the Enterprise Collaboration Market
    4.2 Market in North America, By Component and Country
    4.3 Market: Major Countries

5 Market Overview and Industry Trends (Page No. - 37)
    5.1 Introduction
    5.2 Market Dynamics
           5.2.1 Drivers
                    5.2.1.1 Growing Use of Networking Websites
                    5.2.1.2 Increasing Use of Mobile Devices for Collaboration
           5.2.2 Restraints
                    5.2.2.1 High Cost of Implementation
                    5.2.2.2 Difficulty in Countering Ediscovery and Legal Risks
           5.2.3 Opportunities
                    5.2.3.1 Growing Demand for AI Across the Globe
                    5.2.3.2 Emerging Potential Markets
           5.2.4 Challenges
                    5.2.4.1 Difficulties in Aligning Team Collaboration Software With Business Goals
                    5.2.4.2 Security Concerns
    5.3 Industry Trends
           5.3.1 Evolution
           5.3.2 Architecture
           5.3.3 Ecosystem
    5.4 Use Cases
           5.4.1 Use Case: Scenario 1
           5.4.2 Use Case: Scenario 2
           5.4.3 Use Case: Scenario 3

6 Enterprise Collaboration Market, By Component (Page No. - 45)
    6.1 Introduction
    6.2 Solutions
           6.2.1 Enterprise Video
                    6.2.1.1 Focus on Improving Internal and External Communication Processes Within Organizations to Drive the Adoption of Enterprise Video Solutions
           6.2.2 Unified Messaging
                    6.2.2.1 Demand for Real-Time Point-To-Point Communications for Avoiding Workflow Delays to Drive the Adoption of Unified Messaging Solutions
           6.2.3 File Sharing and Synchronization
                    6.2.3.1 Need to Simplify Business Information Sharing Within Organizations Driving the Demand for File Sharing and Synchronization Solutions
           6.2.4 Portals and Intranet Platforms
                    6.2.4.1 Growing Digital Transformation to Spur the Adoption of Portals and Intranet Platforms Across Organizations
           6.2.5 Project Management and Analytics
                    6.2.5.1 Demand to Simplify Governing of Numerous Project Activities and Need to Actively Communicate With Teams Driving the Adoption of Project Management and Analytics Solutions
           6.2.6 Enterprise Social Network
                    6.2.6.1 Demand of Organizations to Utilize Social Workflow Capabilities Increasing the Adoption of Enterprise Social Network Solutions
    6.3 Services
           6.3.1 Professional Services
                    6.3.1.1 IT Consulting and Development
                               6.3.1.1.1 Need to Understand Organizations’ Need for Collaboration and Develop Customized Enterprise Collaboration Solution Driving the Demand for IT Consulting and Development Services
                    6.3.1.2 Integration and Implementation
                               6.3.1.2.1 Need to Efficiently Deploy Enterprise Collaboration Solutions Driving the Demand for Integration and Implementation Services
                    6.3.1.3 Support and Maintenance
                               6.3.1.3.1 Increase in the Adoption Rate of Enterprise Collaboration Solutions to Boost the Demand for Support and Maintenance Services
           6.3.2 Managed Services
                    6.3.2.1 Need to Overcome Budget Constraints and Technical Expertise Challenges Driving the Demand for Managed Services

7 Enterprise Collaboration Market, By Deployment Type (Page No. - 56)
    7.1 Introduction
    7.2 Cloud
           7.2.1 Need to Cut Down Total Cost of Ownership and Increase Data Storage Capabilities Driving the Adoption of Cloud-Based Enterprise Collabortaion Solutions
    7.3 On-Premises
           7.3.1 Need to Hold Total Control Over Security of Sensitive Enterprise Data Driving the Adoption of On-Premises Enterprise Collaboration Solutions

8 Enterprise Collaboration Market, By Organization Size (Page No. - 60)
    8.1 Introduction
    8.2 Large Enterprises
           8.2.1 Need to Enhance Employee Productivity Driving the Adoption of Enterprise Collaboration Solutions Among Large Enterprises
    8.3 Small and Medium-Sized Enterprises
           8.3.1 Growing Byod and Mobile Workforce Trend, and Need of Improved Employee Efficiency to Drive the Adoption of Enterprise Collaboration Solutions Among Small and Medium-Sized Enterprises

9 Enterprise Collaboration Market, By Vertical (Page No. - 64)
    9.1 Introduction
    9.2 IT and Telecommunication
           9.2.1 Growing Adoption of Enterprise Video Solutions to Drive the Adoption of Enterprise Collaboration Solutions in the IT and Telecommunication Vertical
    9.3 Banking, Financial Services, and Insurance
           9.3.1 Reliance of Businesses on External and Internal Communication to Drive the Demand for Enterprise Collaboration Solutions in the BFSI Vertical
    9.4 Public Sector
           9.4.1 Need to Accelerate Decision-Making, Connect the Right People With the Right Information, and Collaborate Across Departments Driving the Adoption of Enterprise Collaboration Solutions in the Public Sector
    9.5 Energy and Utilities
           9.5.1 Need to Share Real-Time Information Across Various Locations Driving the Adoption of Enterprise Collaboration Solutions in the Energy and Utilities Vertical
    9.6 Manufacturing
           9.6.1 Need to Enhance Product Development and Resolve Operational Issues Effectively Driving the Demand for Enterprise Collaboration Solutions in the Manufacturing Vertical
    9.7 Healthcare
           9.7.1 Rising Need to Enhance Clinical Collaboration, Medical Education, and Healthcare Communications Driving the Adoption of Enterprise Collaboration Solutions in the Healthcare Vertical
    9.8 Retail and Consumer Goods
           9.8.1 Growing Need to Reduce the Supply Chain Management Cost Through Real-Time Flow of Information Driving the Adoption of Enterprise Collaboration Solutions in the Retail and Consumer Goods Vertical
    9.9 Travel and Hospitality
           9.9.1 Need to Deliver Enhanced Customer Service and Satisfaction Driving the Adoption of Enterprise Collaboration Solutions in the Travel and Hospitality Vertical
    9.10 Others

10 Enterprise Collaboration Market, By Region (Page No. - 75)
     10.1 Introduction
     10.2 North America
             10.2.1 United States
                        10.2.1.1 Increase in the Demand for Enhanced Cooperation and Collaboration Among the Large Workforce of Enterprises to Lead to the Growth of the Enterprise Collaboration Market in the US
             10.2.2 Canada
                        10.2.2.1 Modernization of Workplaces to Drive the Growth of the Market in Canada
     10.3 Europe
             10.3.1 United Kingdom
                        10.3.1.1 Growing Adoption of Cloud and Smartphones to Increase the Demand for Enterprise Collaboration Solutions in the UK
             10.3.2 Germany
                        10.3.2.1 Growing Number of Startups to Drive the Adoption of Enterprise Collaboration Solutions in Germany
             10.3.3 France
                        10.3.3.1 Digital Transformation Initiatives Adopted By Companies to Drive the Growth of the Market in France
             10.3.4 Rest of Europe
     10.4 Asia Pacific
             10.4.1 China
                        10.4.1.1 Growing eCommerce and Manufacturing Sector to Spur the Demand for Enterprise Collaboration Solutions in China
             10.4.2 Japan
                        10.4.2.1 Increase in Investments in New Technologies Across Industries to Boost the Adoption of the Enterprise Collaboration Solutions in Japan
             10.4.3 Australia and New Zealand
                        10.4.3.1 Developed Economy of Australia and New Zealand to Boost the Growth of the Market in the Region
             10.4.4 Rest of Asia Pacific
     10.5 Middle East and Africa
             10.5.1 Saudi Arabia
                        10.5.1.1 Rapid Advancements in Cloud and Mobile Technologies to Drive the Adoption of Enterprise Collaboration Solutions in Saudi Arabia
             10.5.2 United Arab Emirates
                        10.5.2.1 Increasing Investments in New Technologies Across Industries to Boost the Adoption of Enterprise Collaboration Solutions in the United Arab Emirates
             10.5.3 South Africa
                        10.5.3.1 Increase in Investments in Incubators and Startups to Boost the Growth of the Market in South Africa
             10.5.4 Rest of Middle East and Africa
     10.6 Latin America
             10.6.1 Brazil
                        10.6.1.1 Increasing Internet Penetration and Rise in the Number of IT Companies to Drive the Growth of the Market in Brazil
             10.6.2 Mexico
                        10.6.2.1 Presence of Advanced Infrastructure and High Smartphone Penetration to Drive the Growth of the Market in Mexico
             10.6.3 Rest of Latin America

11 Competitive Landscape (Page No. - 100)
     11.1 Competitive Leadership Mapping
             11.1.1 Visionary Leaders
             11.1.2 Innovators
             11.1.3 Dynamic Differentiators
             11.1.4 Emerging Companies
     11.2 Strength of Product Portfolio
     11.3 Business Strategy Excellence

12 Company Profiles (Page No. - 104)
     12.1 Introduction
(Business Overview, Solutions and Services Offered, Recent Developments, SWOT Analysis, and MnM View)*
     12.2 IBM
     12.3 Microsoft
     12.4 VMware
     12.5 Atlassian
     12.6 Cisco Systems
     12.7 Google
     12.8 Adobe Systems
     12.9 Facebook
     12.10 Igloo Software
     12.11 Jive Software
     12.12 Mitel Networks
     12.13 Salesforce.Com
     12.14 SAP
     12.15 Slack Technologies
     12.16 Tibco Software
     12.17 Bynder
     12.18 Axero Solutions
     12.19 Kaltura
     12.20 Zoho Corporation
     12.21 Highfive
     12.22 Synacor
     12.23 Limeade
     12.24 Highq Solutions
     12.25 Jostle
     12.26 Fuze

*Details on Business Overview, Solutions and Services Offered, Recent Developments, SWOT Analysis, and MnM View Might Not Be Captured in Case of Unlisted Companies.

13 Appendix (Page No. - 151)
     13.1 Industry Excerpts
     13.2 Discussion Guide
     13.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
     13.4 Available Customizations
     13.5 Related Reports
     13.6 Author Details


List of Tables (59 Tables)

Table 1 United States Dollar Exchange Rate, 2016–2018
Table 2 Factor Analysis
Table 3 Enterprise Collaboration Market Size, By Component, 2017–2024 (USD Billion)
Table 4 Market Size By Solution, 2017–2024 (USD Billion)
Table 5 Solutions: Market Size By Region, 2017–2024 (USD Billion)
Table 6 Enterprise Video Market Size, By Region, 2017–2024 (USD Billion)
Table 7 Unified Messaging Market Size, By Region, 2017–2024 (USD Billion)
Table 8 File Sharing and Synchronization Market Size, By Region, 2017–2024 (USD Billion)
Table 9 Portals and Intranet Platforms Market Size, By Region, 2017–2024 (USD Billion)
Table 10 Project Management and Analytics Market Size, By Region, 2017–2024 (USD Billion)
Table 11 Enterprise Social Network Market Size, By Region, 2017–2024 (USD Billion)
Table 12 Services: Market Size By Region, 2017–2024 (USD Billion)
Table 13 Enterprise Collaboration Market Size, By Deployment Type, 2017–2024 (USD Billion)
Table 14 Cloud: Market Size By Region, 2017–2024 (USD Billion)
Table 15 On-Premises: Market Size By Region, 2017–2024 (USD Billion)
Table 16 Market Size By Organization Size, 2017–2024 (USD Billion)
Table 17 Large Enterprises: Market Size By Region, 2017–2024 (USD Billion)
Table 18 Small and Medium-Sized Enterprises: Market Size By Region, 2017–2024 (USD Billion)
Table 19 Enterprise Collaboration Market Size, By Vertical, 2017–2024 (USD Billion)
Table 20 IT and Telecommunication: Market Size By Region, 2017–2024 (USD Billion)
Table 21 Banking, Financial Services, and Insurance: Market Size By Region, 2017–2024 (USD Billion)
Table 22 Public Sector: Market Size By Region, 2017–2024 (USD Billion)
Table 23 Energy and Utilities: Market Size By Region, 2017–2024 (USD Billion)
Table 24 Manufacturing: Market Size By Region, 2017–2024 (USD Billion)
Table 25 Healthcare: Market Size By Region, 2017–2024 (USD Billion)
Table 26 Retail and Consumer Goods: Market By Region, 2017–2024 (USD Billion)
Table 27 Travel and Hospitality: Market Size By Region, 2017–2024 (USD Billion)
Table 28 Others: Market Size By Region, 2017–2024 (USD Billion)
Table 29 Enterprise Collaboration Market Size, By Region, 2017–2024 (USD Billion)
Table 30 North America: Enterprise Collaboration Market Size, By Component, 2017–2024 (USD Billion)
Table 31 North America: Market Size By Solution, 2017–2024 (USD Billion)
Table 32 North America: Market Size By Deployment Type, 2017–2024 (USD Billion)
Table 33 North America: Market Size By Organization Size, 2017–2024 (USD Billion)
Table 34 North America: Market Size By Vertical, 2017–2024 (USD Billion)
Table 35 North America: Market Size By Country, 2017–2024 (USD Billion)
Table 36 Europe: Enterprise Collaboration Market Size, By Component, 2017–2024 (USD Billion)
Table 37 Europe: Market Size By Solution, 2017–2024 (USD Billion)
Table 38 Europe: Market Size By Deployment Type, 2017–2024 (USD Billion)
Table 39 Europe: Market Size By Organization Size, 2017–2024 (USD Billion)
Table 40 Europe: Market Size By Vertical, 2017–2024 (USD Billion)
Table 41 Europe: Market Size By Country, 2017–2024 (USD Billion)
Table 42 Asia Pacific: Enterprise Collaboration Market Size, By Component, 2017–2024 (USD Billion)
Table 43 Asia Pacific: Market Size By Solution, 2017–2024 (USD Billion)
Table 44 Asia Pacific: Market Size By Deployment Type, 2017–2024 (USD Billion)
Table 45 Asia Pacific: Market Size By Organization Size, 2017–2024 (USD Billion)
Table 46 Asia Pacific: Market Size By Vertical, 2017–2024 (USD Billion)
Table 47 Asia Pacific: Market Size By Country, 2017–2024 (USD Billion)
Table 48 Middle East and Africa: Enterprise Collaboration Market Size, By Component, 2017–2024 (USD Billion)
Table 49 Middle East and Africa: Market Size By Solution, 2017–2024 (USD Billion)
Table 50 Middle East and Africa: Market Size By Deployment Type, 2017–2024 (USD Billion)
Table 51 Middle East and Africa: Market Size By Organization Size, 2017–2024 (USD Billion)
Table 52 Middle East and Africa: Market Size By Vertical, 2017–2024 (USD Million)
Table 53 Middle East and Africa: Market Size By Country, 2017–2024 (USD Billion)
Table 54 Latin America: Enterprise Collaboration Market Size, By Component, 2017–2024 (USD Billion)
Table 55 Latin America: Market Size By Solution, 2017–2024 (USD Million)
Table 56 Latin America: Market Size By Deployment Type, 2017–2024 (USD Billion)
Table 57 Latin America: Market Size By Organization Size, 2017–2024 (USD Billion)
Table 58 Latin America: Market Size By Vertical, 2017–2024 (USD Billion)
Table 59 Latin America: Market Size By Country, 2017–2024 (USD Billion)


List of Figures (45 Figures)

Figure 1 Global Enterprise Collaboration Market: Research Design
Figure 2 Market Top-Down and Bottom-Up Approaches
Figure 3 Market Size, 2017–2024
Figure 4 Based on Components, Solutions Segment to Lead the Enterprise Collaboration Market in 2019
Figure 5 Based on Deployment Types, Cloud Segment to Account for A Higher Market Share in 2019
Figure 6 Based on Organization Size, Large Enterprises Segment to Lead the Market in 2019
Figure 7 Based on Verticals, IT and Telecommunication Segment to Lead the Market During the Forecast Period
Figure 8 Enterprise Collaboration Market: Regional Snapshot With Key Countries
Figure 9 Based on Regions, Asia Pacific to Grow at the Highest CAGR From 2019 to 2024
Figure 10 Growing Demand for Artificial Intelligence-Based Collaboration Solutions Across the Globe to Provide Opportunity for the Growth of the Market During the Forecast Period
Figure 11 Solutions Segment and the United States to Lead North America Enterprise Collaboration Market in 2019
Figure 12 Australia and New Zealand to Grow at the Fastest Rate During the Forecast Period
Figure 13 Enterprise Collaboration Market: Drivers, Restraints, Opportunities, and Challenges
Figure 14 Evolution of Enterprise Collaboration Market
Figure 15 Market Architecture
Figure 16 Market Ecosystem
Figure 17 Services Segment to Grow at A Higher CAGR During the Forecast Period
Figure 18 Project Management and Analytics Segment to Grow at the Highest CAGR During the Forecast Period
Figure 19 Cloud Segment to Grow at A Higher CAGR During the Forecast Period
Figure 20 Large Enterprises Segment to Hold A Larger Market Size During the Forecast Period
Figure 21 Retail and Consumer Goods Vertical to Grow at the Highest CAGR During the Forecast Period
Figure 22 Enterprise Collaboration Market in Asia Pacific to Grow at the Highest CAGR During the Forecast Period
Figure 23 North America to Hold the Largest Market Size in the Market in 2019
Figure 24 North America: Market Snapshot
Figure 25 Asia Pacific: Market Snapshot
Figure 26 Enterprise Collaboration Market (Global), Competitive Leadership Mapping, 2019
Figure 27 Market Ranking for the Enterprise Collaboration Market, 2019
Figure 28 IBM: Company Snapshot
Figure 29 IBM: SWOT Analysis
Figure 30 Microsoft: Company Snapshot
Figure 31 Microsoft: SWOT Analysis
Figure 32 VMware: Company Snapshot
Figure 33 VMware: SWOT Analysis
Figure 34 Atlassian: Company Snapshot
Figure 35 Atlassian: SWOT Analysis
Figure 36 Cisco Systems: Company Snapshot
Figure 37 Cisco Systems: SWOT Analysis
Figure 38 Google: Company Snapshot
Figure 39 Google: SWOT Analysis
Figure 40 Adobe Systems: Company Snapshot
Figure 41 Facebook: Company Snapshot
Figure 42 Facebook: SWOT Analysis
Figure 43 Mitel Networks: Company Snapshot
Figure 44 Salesforce.Com: Company Snapshot
Figure 45 SAP: Company Snapshot

The study involved 4 major activities to estimate the current market size of the enterprise collaboration market. An exhaustive secondary research was conducted to collect information on the market, peer market, and the parent market. The next step was to validate these findings, assumptions, and sizing with the industry experts across the value chain through primary research. Both top-down and bottom-up approaches were employed to estimate the complete market size. Thereafter, the market breakup and data triangulation procedures were used to estimate the market size of the segments of the market.

Secondary Research

In the secondary research process, various secondary sources, such as D&B Hoovers, Bloomberg BusinessWeek, and Factiva, have been referred to, for identifying and collecting information for this study. These secondary sources included annual reports; press releases and investor presentations of companies; whitepapers, and articles by recognized authors; gold standard and silver standard websites; regulatory bodies; and databases.

Primary Research

Various primary sources from both the supply and demand sides of the enterprise collaboration market ecosystem were interviewed to obtain qualitative and quantitative information for this study. The primary sources from the supply side included industry experts, such as Chief Executive Officers (CEOs), Vice Presidents (VPs), marketing directors, technology and innovation directors, and related key executives from various vendors who provide enterprise collaboration services and associated solution providers operating in the targeted regions. All possible parameters that affect the market covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. The following is the breakup of the primary respondents’ profiles:

Enterprise Collaboration Market

To know about the assumptions considered for the study, download the pdf brochure

Enterprise Collaboration Market Size Estimation

For estimating and forecasting the enterprise collaboration market and the other dependent submarkets, the top-down and bottom-up approaches were used. The bottom-up procedure was used to arrive at the overall market size of the global enterprise collaboration market using the revenues and offerings of the key companies in the market. The research methodology used to estimate the market size included the following:

  • The key players in the market were identified through extensive secondary research
  • The market size, in terms of value, was determined through primary and secondary research processes
  • All percentage shares, splits, and breakups were determined using secondary sources and verified through primary sources

Data Triangulation

With data triangulation and validation through primary interviews, the exact value of the overall parent market size was determined and confirmed using this study. The overall market size was then used in the top-down procedure to estimate the size of the other individual markets via percentage splits of the market segmentation.

Report Objectives

  • To define, describe, and forecast the global market by component type into solutions (unified communication, file sharing and synchronization, portals and intranet platform, project management and analytics, and enterprise social network) and services (professional services and managed services); deployment mode (cloud and on-premises); organization size (Small and Medium-sized Enterprises (SMEs) and large enterprises); industry (Information Technology [IT] and telecommunication, Banking, Financial Services and Insurance [BFSI], public sector, energy and utilities, manufacturing, healthcare, retail and consumer goods, travel and hospitality, transportation & logistics, and others); and region
  • To provide detailed information about the major factors, such as drivers, restraints, opportunities, and challenges, influencing the growth of the market
  • To analyze the market’s subsegments with respect to the individual growth trends, prospects, and contributions to the total market
  • To analyze the opportunities in the market for stakeholders and provide the competitive landscape of the market
  • To forecast the revenue of the market’s segments with respect to 5 major regions, namely North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America
  • To profile the key players and comprehensively analyze their recent developments and positioning in the enterprise collaboration market
  • To analyze the competitive developments, such as mergers and acquisitions, new product developments, and Research and Development (R&D) activities, in the market

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific requirements. The following customization options are available for the report:

Service Analysis

  • Service matrix provides detailed service information and comparisons

Geographic Analysis

  • Further breakup of the North American enterprise collaboration market
  • Further breakup of the European market
  • Further breakup of the APAC market
  • Further breakup of the MEA market
  • Further breakup of the Latin America market

Company Information

  • Detailed analysis and profiles of additional market players

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Report Code
TC 2273
Published ON
Sep, 2019
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