Patient Access Solutions Market

Patient Access Solutions Market by product & service (Training services, Eligibility Verification, Medical Necessity, Pre-certification), Delivery Mode (Web & Cloud, On premise), End-User (Providers, HCIT Outsourcing Companies) - Global Forecast to 2025

Report Code: HIT 5875 Jan, 2021, by marketsandmarkets.com

[207 Pages Report] The global patient access solutions market is projected to reach USD 2.4 billion by 2025 from USD 1.6 billion in 2020, at a CAGR of 8.5%. Increasing patient volume and subsequent growth in the demand for health insurance, the growing importance of denials management, declining reimbursement rates, increase in the volume of unstructured data in the healthcare industry, and the rising need to curtail escalating healthcare costs are the major factors driving the growth of this market. However, high deployment costs are expected to restrain the growth of this market to a certain extent.

Patient Access Solutions Market

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COVID-19 Impact on the Patient access solutions Market

Coronavirus has spread across 215 countries and territories and affected more than 4.4 million people, with close to 300 thousand deaths. The pandemic has had considerable social and economic ramifications across a variety of industries and sectors. As of 28 October 2020, there have been 44,235,263 reported cases of COVID-19 (Source: Worldometer) from Africa, Asia Pacific, the Americas, Europe, and Oceania. The virus has resulted in 1,171,288 deaths. The true number of infected people would be much higher than the official total, as a large number of cases are asymptomatic and do not undergo testing.It could be assumed that there is a drastic change in the size of the Patient access solutions market. Due to the COVID-19 outbreak, medical practices of all sizes are under immense pressure, and healthcare facilities across the globe have been overwhelmed by the large number of patients visiting them on a daily basis. The rising prevalence of coronavirus disease has driven the demand for accurate diagnosis and treatment devices in several countries across the globe. In this regard, patient access solutions have proven to be very helpful, as they allow healthcare providers to seamlessly connect and transfer data to healthcare payers for claim management, reimbursements, and revenue management. Moreover, the rapid spread of this disease across the globe has resulted in lockdowns and restrictions, increasing the demand for electronic data transfer and claim management. This is expected to increase the adoption of patient access solutions in the coming years.

The COVID-19 pandemic has also increased the need for social distancing among physicians and other healthcare professionals, which has driven the demand for patient access solutions and the need for the accurate and timely exchange of patient health records and claims data for patients suffering from chronic conditions. In this regard, software and solutions are effective tools that provide a framework for the exchange, sharing, and retrieval of electronic health information along with claims data with advanced security. These solutions allow a seamless exchange and interpretation of health-related data among healthcare organizations and patients for clinical and financial decision-making.

Patient access solutions Market Dynamics

Drivers:  Need to maintain regulatory compliance

In the US, the Patient Protection and Affordable Care Act (PPACA) has led to the restructuring of private insurance, Medicare, and Medicaid systems. In line with these changes, the “Meaningful Use” rules of the American Recovery and Reinvestment Act (ARRA) and Health Information Technology for Economic and Clinical Health Act (HITECH) have mandated the adoption of electronic medical/health records (EMR/EHR) that will increase data interoperability. This will ease data exchange between different healthcare organizations, including providers and payers. This, in turn, would drive the adoption of patient access solutions such as eligibility verification and medical necessity management.

Restraints: Data breaches and loss of confidentiality

In healthcare, approximately one-third of data breaches result in medical identity theft mainly due to a lack of internal control over patient information, lack of top management support, outdated policies and procedures or non-adherence to existing ones, and inadequate personnel training, all of which contribute to the rise in data breaches and medical identity theft cases in the industry. This makes patient confidentiality a major challenge in the healthcare industry.

In August 2016, the Advocate Health Care Network (US), which operates 12 hospitals and more than 200 other treatment locations in Illinois, US, was fined USD 5.5 million as part of a settlement related to breaches that compromised the electronic data of 4 million patients.

Opportunities: Lucrative growth opportunities in emerging markets

The Asia Pacific region is a highly lucrative market for patient access solutions owing to the implementation of various government initiatives focused on the greater adoption of healthcare IT solutions in China, India, and Australia and the rising government spending on healthcare.

Technological advancements are playing a key role in reforming China’s healthcare system, which is currently facing challenges such as underfunded rural health centers, overburdened city hospitals, and a nationwide shortage of doctors. China is in the midst of reform to provide safe, effective, convenient, and affordable healthcare for both rural and urban residents by 2025. A recent article from China Daily stated that IT investment in the country’s hospital system would reach USD 9.47 billion in 2022, an increase of 53.5% from 2017.

Challenges: Dearth of skilled IT professional

The effective utilization of patient access solutions demands strong IT infrastructure and IT support within the organization as well as at the solution provider’s end. In a healthcare organization, there is a continuous need for technical support for maintaining the server and network, smooth operation of clinical workflow, and optimum interfacing speed of healthcare IT systems. If the maintenance of the server or network is inadequate, it leads to the generation of screen loads, which slows down the denial management procedure.

Services segment to have the largest share in 2019

Based on product and service, the patient access solutions market is segmented into services and software. The services segment accounted for the largest share of the global patient access solutions market in 2019. The introduction of complex software and the need for system integration are expected to boost the services market in the coming years.

The web & cloud-based solution segment accounted for the largest market share in 2019

Based on delivery mode, the patient access solutions market is segmented into web and cloud-based solutions and on-premise solutions. In 2019, the web and cloud-based solutions segment accounted for the largest share of the global patient access solutions market. The flexibility of working from remote areas, affordability, and automated updating features are some of the key advantages associated with web and cloud-based solutions.

Healthcare Providers was the largest end-user for the Patient access solutions market in 2019

Based on end-users, the patient access solutions market is segmented into healthcare providers, HCIT outsourcing companies, and other end users. In 2019, the healthcare providers segment accounted for the largest share of the global patient access solutions market. Growing HCIT adoption, significant growth in healthcare spending, increasing healthcare costs, and declining reimbursement rates are the major factors supporting the adoption of patient access solutions among healthcare providers.

APAC market to witness the highest growth during the forecast period

The Asia Pacific market is comparatively new to patient access solutions; however, this region is expected to register the highest growth in the coming years. Countries such as Japan, Australia, New Zealand, South Korea, and Singapore are expected to provide significant growth opportunities for vendors of patient access solutions.

Patient Access Solutions Market  by APAC

Key Market Players

The market is dominated by a few globally established players such as McKesson (US), Cerner (US), Optum (US), 3M (US) and Experian Plc (Ireland)

Scope of the report

Report Metric

Details

Market size available for years

2018-2025

Base year considered

2019

Forecast period

2020–2025

Forecast units

Value (USD Billion)

Segments covered

By Products & service, Bydelivery mode, By End-user

Geographies covered

North America, Europe, Latin America , Middle East & Africa and Asia Pacific

Companies covered

The major market players include Cognizant (US), McKesson Corporation (US), Cerner Corporation (US), Experian (Ireland), 3M (US), Conifer (US), ZirMed (US), Epic Systems (US), SSI Group (US), Optum (US), Cirius Group (US), Craneware (US), Allscripts (US), Genentech (US), and AccuReg Software (US).

The study categorizes the patient access solutions market based on Products & service, delivery mode, and End-user at the country levels.

By Products & Service Type

  • Services
    • Support & Maintenance
    • Training & Education
    • Implementation
  • Software
    • Eligibility Verification
    • Medical Necessity Management
    • Pre-Certification & Authorization
    • Claims Denial & Appeal management
    • Payments Estimation Software
    • Claims Payment Assessment Software
    • Other Software

By Delivery Mode

  • Web & Cloud Based
  • On-Premise

By End-User

  • Healthcare Providers
  • HCIT Outsourcing Companies
  • Others

Recent Developments

  • In October 2019, Cerner signed an agreement to acquire AbleVets.
  • In July 2019 RxCrossroads by McKesson launched AMP: Access for More Patients, a patient support solution.
  • In July 2019, Cognizant and Medidata signed an agreement to develop new solutions for pharmaceuticals
  • In April 2019, Experian Health and Change Healthcare partnered.
  • In 2017, Optum acquired the healthcare division of The Advisory Board.

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TABLE OF CONTENTS

1 INTRODUCTION (Page No. - 24)
    1.1 OBJECTIVES OF THE STUDY
    1.2 MARKET DEFINITION & SCOPE
           1.2.1 INCLUSIONS & EXCLUSIONS
    1.3 MARKETS COVERED
           FIGURE 1 PATIENT ACCESS SOLUTIONS MARKET
           1.3.1 YEARS CONSIDERED FOR THE STUDY
    1.4 CURRENCY
    1.5 STAKEHOLDERS
    1.6 LIMITATIONS
    1.7 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY (Page No. - 29)
    2.1 RESEARCH APPROACH
           FIGURE 2 RESEARCH DESIGN
           2.1.1 SECONDARY DATA
                    2.1.1.1 Key data from secondary sources
           2.1.2 PRIMARY DATA
           FIGURE 3 PRIMARY SOURCES
                    2.1.2.1 Key data from primary sources
                    2.1.2.2 Key industry insights
           FIGURE 4 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE,DESIGNATION,  AND REGION
    2.2 MARKET SIZE ESTIMATION
           FIGURE 5 MARKET SIZE ESTIMATION: REVENUE SHARE ANALYSIS
           FIGURE 6 REVENUE SHARE ANALYSIS ILLUSTRATION
           FIGURE 7 COUNTRY-LEVEL ANALYSIS OF THE PATIENT ACCESS SOLUTIONS MARKET
           FIGURE 8 APPROACH 4: TOP-DOWN APPROACH
           FIGURE 9 CAGR PROJECTIONS: SUPPLY-SIDE ANALYSIS
           FIGURE 10 CAGR PROJECTIONS FROM THE ANALYSIS OF DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES IMPACTING THE PATIENT ACCESS SOLUTIONS MARKET (2020-2025)
    2.3 MARKET BREAKDOWN & DATA TRIANGULATION
           FIGURE 11 MARKET DATA TRIANGULATION METHODOLOGY
    2.4 MARKET SHARE ASSUMPTIONS
    2.5 ASSUMPTIONS FOR THE STUDY

3 EXECUTIVE SUMMARY (Page No. - 42)
           FIGURE 12 PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,2020 VS. 2025 (USD MILLION)
           FIGURE 13 PATIENT ACCESS SERVICES MARKET, BY TYPE, 2020 VS. 2025 (USD MILLION)
           FIGURE 14 PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2020 VS. 2025 (USD MILLION)
           FIGURE 15 PATIENT ACCESS SOLUTIONS MARKET, BY END USER,  2020 VS. 2025 (USD MILLION)
           FIGURE 16 GEOGRAPHICAL SNAPSHOT OF THE PATIENT ACCESS SOLUTIONS MARKET

4 PREMIUM INSIGHTS (Page No. - 47)
    4.1 PATIENT ACCESS SOLUTIONS: MARKET OVERVIEW
           FIGURE 17 GROWING IMPORTANCE OF DENIALS MANAGEMENT TO DRIVE MARKET GROWTH
    4.2 ASIA PACIFIC: PATIENT ACCESS SOLUTIONS MARKET,  BY DELIVERY MODE & END USER (2019)
           FIGURE 18 WEB & CLOUD-BASED SOLUTIONS SEGMENT ACCOUNTED FOR THE LARGEST MARKET SHARE IN 2019
    4.3 PATIENT ACCESS SOLUTIONS MARKET: GEOGRAPHIC GROWTH OPPORTUNITIES
           FIGURE 19 UK TO REGISTER THE HIGHEST GROWTH IN THE PATIENT ACCESS SOLUTIONS MARKET
    4.4 REGIONAL MIX: PATIENT ACCESS SOLUTIONS MARKET (2020−2025)
           FIGURE 20 NORTH AMERICA WILL DOMINATE THE PATIENT ACCESS SOLUTIONS MARKET DURING THE FORECAST PERIOD

5 MARKET OVERVIEW (Page No. - 51)
    5.1 INTRODUCTION
    5.2 MARKET DYNAMICS
           FIGURE 21 PATIENT ACCESS SOLUTIONS MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
           5.2.1 DRIVERS
                    5.2.1.1 Need to maintain regulatory compliance
                    5.2.1.2 Increasing patient volume and subsequent growth in the demand for health insurance
           FIGURE 22 GROWTH IN THE GERIATRIC POPULATION, BY REGION, 2015–2050
           FIGURE 23 PROJECTED HEALTHCARE SPENDING IN DIFFERENT REGIONS,  2017-2022 (USD BILLION)
                    5.2.1.3 Growing importance of denials management
                    5.2.1.4 Declining reimbursement rates
                    5.2.1.5 Rising need to curtail healthcare costs
           TABLE 1 IMPACT ANALYSIS: MARKET DRIVERS
           5.2.2 RESTRAINTS
                    5.2.2.1 Data breaches and loss of confidentiality
           FIGURE 24 HEALTHCARE DATA BREACHES IN THE US, AUGUST 2019-JULY 2020
           TABLE 2 IMPACT ANALYSIS: MARKET RESTRAINTS
           5.2.3 OPPORTUNITIES
                    5.2.3.1 Huge growth potential in emerging healthcare IT markets
           TABLE 3 IMPACT ANALYSIS: MARKET OPPORTUNITIES
           5.2.4 CHALLENGES
                    5.2.4.1 Dearth of skilled IT professionals in the healthcare industry
                    5.2.4.2 Reluctance to adopt patient access solutions
                    5.2.4.3 High deployment costs
           TABLE 4 IMPACT ANALYSIS: MARKET CHALLENGES
    5.3 COVID-19 HEALTH ASSESSMENT
    5.4 COVID-19 ECONOMIC ASSESSMENT
    5.5 ASSESSMENT OF THE IMPACT OF COVID-19 ON THE ECONOMIC SCENARIO
           FIGURE 25 CRITERIA IMPACTING THE GLOBAL ECONOMY
           FIGURE 26 SCENARIOS OF RECOVERY OF THE GLOBAL ECONOMY
    5.6 IMPACT OF COVID-19 ON THE PATIENT ACCESS SOLUTIONS MARKET

6 INDUSTRY INSIGHTS (Page No. - 64)
    6.1 INTRODUCTION
           TABLE 5 ESTIMATED SPENDING ON REGULATORY COMPLIANCE BY A HEALTHCARE PROVIDER  IN THE US
    6.2 US: CURRENT SCENARIO OF HEALTHCARE CLAIMS MANAGEMENT
           6.2.1 MANUAL VS. ELECTRONIC CLAIMS MANAGEMENT PROCESSES
           TABLE 6 AVERAGE COST PER TRANSACTION FOR MANUAL AND ELECTRONIC TRANSACTIONS AND SAVINGS OPPORTUNITY, 2018
           TABLE 7 AVERAGE, MINIMUM, AND MAXIMUM TIME SPENT BY PROVIDERS CONDUCTING MANUAL AND ELECTRONIC TRANSACTIONS, 2018
           6.2.2 LACK OF STANDARDIZATION BETWEEN PAYER POLICIES
    6.3 US: ADOPTION TRENDS FOR PATIENT ACCESS SOLUTIONS
           FIGURE 27 ADOPTION OF ELECTRONIC ADMINISTRATIVE TRANSACTIONS, 2016–2018
           FIGURE 28 ADOPTION AND VOLUME OF ELECTRONIC ELIGIBILITY & BENEFIT VERIFICATIONS FOR COMMERCIAL MEDICAL HEALTH PLANS AND PROVIDERS IN THE US
    6.4 PATIENT ACCESS SOLUTIONS AND VALUE-BASED CARE
           FIGURE 29 VALUE-BASED CARE THROUGH EFFICIENT DATA EXCHANGE
    6.5 HCIT EXPENDITURE ANALYSIS
           6.5.1 NORTH AMERICA
           TABLE 8 NORTH AMERICA: HEALTHCARE EXPENDITURE, BY COUNTRY
           6.5.2 EUROPE
           6.5.3 ASIA PACIFIC
    6.6 US: HCIT ADOPTION TRENDS IN THE US
           FIGURE 30 US: OFFICE-BASED PHYSICIAN EHR ADOPTION (2004–2017)
           FIGURE 31 US: HOSPITAL EHR ADOPTION, 2007–2018
    6.7 REGULATORY ANALYSIS
           6.7.1 NORTH AMERICA
                    6.7.1.1 US
                    6.7.1.2 Canada
           6.7.2 ASIA PACIFIC
    6.8 INDUSTRY TRENDS
           6.8.1 GROWING FOCUS ON INTEGRATION PLATFORM AS A SERVICE (IPAAS)
           6.8.2 BUDGETARY CONSTRAINTS AND COST-CUTTING MEASURES ARE DRIVING THE ADOPTION OF PATIENT ACCESS SOLUTIONS IN EUROPEAN HOSPITALS
    6.9 ECOSYSTEM
           FIGURE 32 PATIENT ACCESS SOLUTIONS MARKET: ECOSYSTEM
    6.1 TECHNOLOGY ANALYSIS
           FIGURE 33 FOCUS ON PATIENT ACCESS SOLUTIONS IN HEALTHCARE MANUFACTURING & DISTRIBUTION AND IPAAS ARE THE MAJOR TRENDS IN THE MARKET

7 PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE (Page No. - 79)
    7.1 INTRODUCTION
           TABLE 9 PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2018-2025 (USD MILLION)
    7.2 IMPACT OF COVID-19 ON THE PRODUCTS AND SERVICES OF THE PATIENT ACCESS SOLUTIONS MARKET
    7.3 SERVICES
           TABLE 10 PATIENT ACCESS SERVICES MARKET, BY TYPE, 2018-2025 (USD MILLION)
           7.3.1 SUPPORT & MAINTENANCE SERVICES
                    7.3.1.1 The rising trend of outsourcing is driving the growth of the support and maintenance services segment
           TABLE 11 SUPPORT & MAINTENANCE SERVICES MARKET, BY COUNTRY,2018-2025 (USD MILLION)
           7.3.2 IMPLEMENTATION SERVICES
                    7.3.2.1 Increasing adoption of software by healthcare providers is expected to drive market growth
           FIGURE 34 ADOPTION OF ELECTRONIC ADMINISTRATIVE TRANSACTIONS, 2013–2018
           FIGURE 35 ADOPTION OF ELECTRONIC ADMINISTRATIVE TRANSACTIONS, 2015–2018
           TABLE 12 IMPLEMENTATION SERVICES MARKET, BY COUNTRY, 2018-2025 (USD MILLION)
           7.3.3 TRAINING & EDUCATION SERVICES
                    7.3.3.1 Training & education services increase healthcare providers’ awareness of the latest patient access solutions available in the market
           TABLE 13 TRAINING & EDUCATION SERVICES MARKET, BY COUNTRY,2018-2025 (USD MILLION)
    7.4 SOFTWARE
           TABLE 14 PATIENT ACCESS SOFTWARE MARKET, BY TYPE, 2018-2025 (USD MILLION)
           7.4.1 ELIGIBILITY VERIFICATION SOFTWARE
                    7.4.1.1 Real-time access to healthcare payers has increased the demand for eligibility verification software
           FIGURE 36 ADOPTION OF ELECTRONIC ELIGIBILITY AND BENEFIT VERIFICATION, 2016–2018
           TABLE 15 KEY PLAYERS PROVIDING ELIGIBILITY VERIFICATION SOFTWARE
           TABLE 16 ELIGIBILITY VERIFICATION SOFTWARE MARKET, BY COUNTRY, 2018-2025 (USD MILLION)
           7.4.2 MEDICAL NECESSITY MANAGEMENT SOFTWARE
                    7.4.2.1 Accelerated cash flow & net revenue is driving the adoption of electronic medical necessity management solutions
           TABLE 17 KEY PLAYERS PROVIDING MEDICAL NECESSITY MANAGEMENT SOFTWARE
           TABLE 18 MEDICAL NECESSITY MANAGEMENT SOFTWARE MARKET, BY COUNTRY,  2018-2025 (USD MILLION)
           7.4.3 PRECERTIFICATION & AUTHORIZATION SOFTWARE
                    7.4.3.1 Precertification and authorization software is cost-efficient
           TABLE 19 KEY PLAYERS PROVIDING PRECERTIFICATION & AUTHORIZATION SOFTWARE
           TABLE 20 PRECERTIFICATION & AUTHORIZATION SOFTWARE MARKET, BY COUNTRY,  2018-2025 (USD MILLION)
           7.4.4 CLAIMS DENIAL & APPEAL MANAGEMENT
                    7.4.4.1 The software offers streamlined productivity tools and claims-related alerts
           TABLE 21 KEY PLAYERS PROVIDING CLAIMS DENIAL & APPEAL MANAGEMENT SOFTWARE SOLUTIONS
           TABLE 22 CLAIMS DENIAL & APPEAL MANAGEMENT SOFTWARE MARKET, BY COUNTRY,  2018-2025 (USD MILLION)
           7.4.5 PAYMENT ESTIMATION SOFTWARE
                    7.4.5.1 The need to control growing healthcare costs is expected to drive market growth
           TABLE 23 KEY PLAYERS PROVIDING PAYMENT ESTIMATION SOFTWARE
           TABLE 24 PAYMENT ESTIMATION SOFTWARE MARKET, BY COUNTRY,2018-2025 (USD MILLION)
           7.4.6 CLAIMS PAYMENT ASSESSMENT & PROCESSING SOFTWARE
                    7.4.6.1 Government initiatives are driving the popularity of claims payment assessment & processing software
           TABLE 25 KEY PLAYERS PROVIDING CLAIMS PAYMENT ASSESSMENT & PROCESSING SOFTWARE
           TABLE 26 CLAIMS PAYMENT ASSESSMENT & PROCESSING SOFTWARE MARKET,BY COUNTRY, 2018-2025 (USD MILLION)
           7.4.7 OTHER SOFTWARE
           TABLE 27 PATIENT ACCESS SOLUTIONS MARKET FOR OTHER SOFTWARE, BY COUNTRY,  2018-2025 (USD MILLION)

8 PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE (Page No. - 96)
    8.1 INTRODUCTION
           TABLE 28 PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,2018–2025 (USD MILLION)
    8.2 WEB & CLOUD-BASED SOLUTIONS
           8.2.1 COST-EFFECTIVENESS & LARGE STORAGE CAPACITY ARE SOME OF THE ADVANTAGES OF WEB & CLOUD-BASED SOLUTIONS
           TABLE 29 WEB & CLOUD-BASED PATIENT ACCESS SOLUTIONS MARKET, BY COUNTRY,  2018–2025 (USD MILLION)
    8.3 ON-PREMISE SOLUTIONS
           8.3.1 ON-PREMISE SOLUTIONS REDUCE THE RISK OF DATA BREACHES & OTHER SECURITY ISSUES
           TABLE 30 ON-PREMISE PATIENT ACCESS SOLUTIONS MARKET, BY COUNTRY,  2018–2025 (USD MILLION)

9 PATIENT ACCESS SOLUTIONS MARKET, BY END USER (Page No. - 100)
    9.1 INTRODUCTION
           FIGURE 37 HOSPITAL ADMISSIONS DUE TO COVID-19, BY COUNTRY, APRIL 2020-SEPTEMBER 2020
    9.2 IMPACT OF COVID-19 ON THE END USERS OF PATIENT ACCESS SOLUTIONS
           TABLE 31 PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2018-2025 (USD MILLION)
    9.3 HEALTHCARE PROVIDERS
           9.3.1 HEALTHCARE PROVIDERS ARE MAJOR END USERS OF PATIENT ACCESS SOLUTIONS
           TABLE 32 PATIENT ACCESS SOLUTIONS MARKET FOR HEALTHCARE PROVIDERS, BY COUNTRY,  2018–2025 (USD MILLION)
    9.4 HCIT OUTSOURCING COMPANIES
           9.4.1 HCIT OUTSOURCING COMPANIES TO REGISTER THE HIGHEST GROWTH IN THE FORECAST PERIOD
           TABLE 33 PATIENT ACCESS SOLUTIONS MARKET FOR HCIT OUTSOURCING COMPANIES, BY COUNTRY, 2018–2025 (USD MILLION)
    9.5 OTHER END USERS
           TABLE 34 PATIENT ACCESS SOLUTIONS MARKET FOR OTHER END USERS, BY COUNTRY,  2018–2025 (USD MILLION)

10 PATIENT ACCESS SOLUTIONS MARKET, BY REGION (Page No. - 107)
     10.1 INTRODUCTION
           TABLE 35 PATIENT ACCESS SOLUTIONS MARKET, BY REGION, 2018–2025 (USD MILLION)
     10.2 NORTH AMERICA
           FIGURE 38 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET SNAPSHOT
           TABLE 36 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY COUNTRY,  2018–2025 (USD MILLION)
           TABLE 37 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2018–2025 (USD MILLION)
           TABLE 38 NORTH AMERICA: PATIENT ACCESS SERVICES MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 39 NORTH AMERICA: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 40 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,  2018–2025 (USD MILLION)
           TABLE 41 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,  2018–2025 (USD MILLION)
             10.2.1 US
                        10.2.1.1 Growing need to curtail soaring healthcare costs to drive market growth in the US
           TABLE 42 US: MAJOR REASONS FOR CLAIMS DENIALS, 2018
           FIGURE 39 US: COVID-19 CASES, BY AGE GROUP
           TABLE 43 US: KEY MACROINDICATORS
           TABLE 44 US: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,  2018–2025 (USD MILLION)
           TABLE 45 US: PATIENT ACCESS SERVICES MARKET, BY TYPE, 2018–2025 (USD MILLION)
           TABLE 46 US: PATIENT ACCESS SOFTWARE MARKET, BY TYPE, 2018–2025 (USD MILLION)
           TABLE 47 US: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,  2018–2025 (USD MILLION)
           TABLE 48 US: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2018–2025 (USD MILLION)
             10.2.2 CANADA
                        10.2.2.1 Need for healthcare cost containment and financial management of healthcare organizations to support market growth
           TABLE 49 CANADA: KEY MACROINDICATORS
           TABLE 50 CANADA: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,  2018–2025 (USD MILLION)
           TABLE 51 CANADA: PATIENT ACCESS SERVICES MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 52 CANADA: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 53 CANADA: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,  2018–2025 (USD MILLION)
           TABLE 54 CANADA: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,  2018–2025 (USD MILLION)
     10.3 EUROPE
           TABLE 55 EHEALTH PRIORITIES FOR HEALTHCARE PROVIDERS IN EUROPE, BY COUNTRY
           FIGURE 40 EUROPE: EHEALTH CHALLENGES FACED BY HEALTHCARE PROVIDERS, 2019
           TABLE 56 EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY COUNTRY,  2018–2025 (USD MILLION)
           TABLE 57 EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,  2018–2025 (USD MILLION)
           TABLE 58 EUROPE: PATIENT ACCESS SERVICES MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 59 EUROPE: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 60 EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,  2018–2025 (USD MILLION)
           TABLE 61 EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,  2018–2025 (USD MILLION)
             10.3.1 GERMANY
                        10.3.1.1 Government initiatives to boost the adoption of patient access solutions in the country
           TABLE 62 GERMANY: KEY MACROINDICATORS
           TABLE 63 GERMANY: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,  2018–2025 (USD MILLION)
           TABLE 64 GERMANY: PATIENT ACCESS SERVICES MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 65 GERMANY: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 66 GERMANY: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,  2018–2025 (USD MILLION)
           TABLE 67 GERMANY: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2018–2025 (USD MILLION)
             10.3.2 FRANCE
                        10.3.2.1 Upcoming retirement of a large number of French doctors will increase the need for effective patient management solutions
           TABLE 68 FRANCE: KEY MACROINDICATORS
           TABLE 69 FRANCE: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,  2018–2025 (USD MILLION)
           TABLE 70 FRANCE: PATIENT ACCESS SERVICES MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 71 FRANCE: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 72 FRANCE: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,  2018–2025 (USD MILLION)
           TABLE 73 FRANCE: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,  2018–2025 (USD MILLION)
             10.3.3 UK
                        10.3.3.1 Government initiatives to improve the adoption of EMR and eHealth solutions is a major driving factor
           TABLE 74 UK: KEY MACROINDICATORS
           TABLE 75 UK: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,  2018–2025 (USD MILLION)
           TABLE 76 UK: PATIENT ACCESS SERVICES MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 77 UK: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 78 UK: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,  2018–2025 (USD MILLION)
           TABLE 79 UK: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,  2018–2025 (USD MILLION)
             10.3.4 REST OF EUROPE (ROE)
           TABLE 80 ROE: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,  2018–2025 (USD MILLION)
           TABLE 81 ROE: PATIENT ACCESS SERVICES MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 82 ROE: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 83 ROE: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,  2018–2025 (USD MILLION)
           TABLE 84 ROE: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,  2018–2025 (USD MILLION)
     10.4 ASIA PACIFIC
             10.4.1 RISING NEED FOR BETTER FINANCIAL MANAGEMENT IN THE REGION TO DRIVE MARKET GROWTH
           FIGURE 41 ASIA PACIFIC: PATIENT ACCESS SOLUTIONS MARKET SNAPSHOT
           TABLE 85 APAC: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,  2018–2025 (USD MILLION)
           TABLE 86 APAC: PATIENT ACCESS SERVICES MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 87 APAC: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 88 APAC: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,  2018–2025 (USD MILLION)
           TABLE 89 APAC: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,  2018–2025 (USD MILLION)
     10.5 LATIN AMERICA
             10.5.1 DEVELOPMENTS IN HEALTHCARE INFRASTRUCTURE TO SUPPORT MARKET GROWTH
           TABLE 90 LATIN AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,  2018–2025 (USD MILLION)
           TABLE 91 LATIN AMERICA: PATIENT ACCESS SERVICES MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 92 LATIN AMERICA: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 93 LATIN AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,  2018–2025 (USD MILLION)
           TABLE 94 LATIN AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,  2018–2025 (USD MILLION)
     10.6 MIDDLE EAST & AFRICA
             10.6.1 GROWING MEDICAL TOURISM TO SUPPORT MARKET GROWTH IN THE MIDDLE EAST & AFRICA
           TABLE 95 MEA: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,  2018–2025 (USD MILLION)
           TABLE 96 MEA: PATIENT ACCESS SERVICES MARKET, BY TYPE,  2018–2025 (USD MILLION)
           TABLE 97 MEA: PATIENT ACCESS SOFTWARE MARKET, BY TYPE, 2018–2025 (USD MILLION)
           TABLE 98 MEA: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,  2018–2025 (USD MILLION)
           TABLE 99 MEA: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,  2018–2025 (USD MILLION)

11 COMPETITIVE LANDSCAPE (Page No. - 149)
     11.1 INTRODUCTION
           FIGURE 42 KEY DEVELOPMENTS IN THE PATIENT ACCESS SOLUTIONS MARKET,  2017—2020
     11.2 MARKET EVALUATION FRAMEWORK
           FIGURE 43 MARKET EVALUATION FRAMEWORK: PARTNERSHIPS, COLLABORATIONS,  AND AGREEMENTS WERE THE MAJOR GROWTH STRATEGIES ADOPTED  BY MARKET PLAYERS
     11.3 PATIENT ACCESS SOLUTIONS MARKET: GEOGRAPHICAL ASSESSMENT
           FIGURE 44 GEOGRAPHIC ASSESSMENT OF KEY PLAYERS IN THE PATIENT ACCESS SOLUTIONS MARKET (2019)
     11.4 PATIENT ACCESS SOLUTIONS MARKET: R&D EXPENDITURE
           FIGURE 45 R&D EXPENDITURE OF KEY PLAYERS IN THE PATIENT ACCESS SOLUTIONS MARKET (2019)
     11.5 REVENUE ANALYSIS OF MARKET PLAYERS
           FIGURE 46 REVENUE ANALYSIS: PATIENT ACCESS SOLUTIONS MARKET, 2019
     11.6 COMPETITIVE BENCHMARKING
             11.6.1 ANALYSIS OF THE PRODUCT & SERVICE PORTFOLIOS OF THE MAJOR PLAYERS IN THE PATIENT ACCESS SOLUTIONS MARKET
             11.6.2 BUSINESS STRATEGIES ADOPTED BY MAJOR PLAYERS IN THE PATIENT ACCESS SOLUTIONS MARKET
     11.7 VENDOR DIVE
             11.7.1 STARS
             11.7.2 EMERGING LEADERS
             11.7.3 PERVASIVE
             11.7.4 EMERGING COMPANIES
             11.7.5 COMPETITIVE LEADERSHIP MAPPING: PATIENT ACCESS SOLUTIONS MARKET, 2019
     11.8 MARKET SHARE ANALYSIS
           FIGURE 47 PATIENT ACCESS SOLUTIONS MARKET SHARE ANALYSIS,  BY KEY PLAYER, 2019
     11.9 COMPETITIVE SITUATIONS AND TRENDS
             11.9.1 PRODUCT LAUNCHES
           TABLE 100 PRODUCT LAUNCHES & ENHANCEMENTS (2017–2020)
             11.9.2 PARTNERSHIPS, AGREEMENTS, & COLLABORATIONS
           TABLE 101 PARTNERSHIPS, AGREEMENTS, & COLLABORATIONS (2017–2020)
             11.9.3 MERGERS & ACQUISITIONS
           TABLE 102 MERGERS & ACQUISITIONS (2017–2020)
             11.9.4 EXPANSIONS
           TABLE 103 EXPANSIONS (2017–2020)
     11.10 START-UP MATRIX
             11.10.1 COMPETITIVE LEADERSHIP MAPPING (STARTUPS)
                        11.10.1.1 Progressive companies
                        11.10.1.2 Starting blocks
                        11.10.1.3 Responsive companies
                        11.10.1.4 Dynamic companies
           FIGURE 48 VENDOR DIVE FOR EMERGING PLAYERS: EVALUATION OVERVIEW

12 COMPANY PROFILES (Page No. - 163)
(Business Overview, Products Offered, Recent Developments, SWOT Analysis, Right To Win ,MnM View)* 
     12.1 MCKESSON CORPORATION
           FIGURE 49 MCKESSON CORPORATION: COMPANY SNAPSHOT (2020)
     12.2 CERNER CORPORATION
           FIGURE 50 CERNER CORPORATION: COMPANY SNAPSHOT (2019)
     12.3 COGNIZANT
           FIGURE 51 COGNIZANT: COMPANY SNAPSHOT (2019)
     12.4 EXPERIAN PLC
           FIGURE 52 EXPERIAN: COMPANY SNAPSHOT (2020)
     12.5 3M
           FIGURE 53 3M: COMPANY SNAPSHOT (2019)
     12.6 CONIFER HEALTH SOLUTIONS
           FIGURE 54 CONIFER HEALTH SOLUTIONS: COMPANY SNAPSHOT (2019)
     12.7 OPTUM
           FIGURE 55 OPTUM: COMPANY SNAPSHOT (2019)
     12.8 CRANEWARE
           FIGURE 56 CRANEWARE: COMPANY SNAPSHOT (2020)
     12.9 GENENTECH, USA INC. (ROCHE)
           FIGURE 57 ROCHE: COMPANY SNAPSHOT (2019)
     12.10 ALLSCRIPTS HEALTHCARE SOLUTIONS, INC.
           FIGURE 58 ALLSCRIPTS HEALTHCARE SOLUTIONS: COMPANY SNAPSHOT (2019)
     12.11 EPIC SYSTEMS CORPORATION
     12.12 WAYSTAR
     12.13 SSI GROUP
     12.14 CIRIUS GROUP
     12.15 ACCUREG SOFTWARE
     12.16 PATIENT ACCESS SOLUTIONS, INC.
     12.17 KYRUUS
     12.18 EXELA TECHNOLOGIES
     12.19 ACCESS ONE, INC.
     12.20 VEE TECHNOLOGIES PVT. LTD.
*Business Overview, Products Offered, Recent Developments, SWOT Analysis, Right To Win, MnM View might not be captured in case of unlisted companies. 

13 APPENDIX (Page No. - 199)
     13.1 INSIGHTS OF INDUSTRY EXPERTS
     13.2 DISCUSSION GUIDE
     13.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
     13.4 AVAILABLE CUSTOMIZATIONS
     13.5 RELATED REPORTS
     13.6 AUTHOR DETAILS

This study involved four major activities for estimating the current size of the Patient access solutions market. Exhaustive secondary research was conducted to collect information on the market and its peer and parent markets. The next step focused on validating these findings, assumptions, and sizing with industry experts across the value chain through primary research. Revenue Share Analysis, Parent Market, and top-down approaches were employed to estimate the complete market size. After that, market breakdown and data triangulation were used to estimate the sizes of segments and sub-segments.

Secondary Research

In the secondary research process, various secondary sources such as D&B Hoovers, Bloomberg Business, and Factiva have been referred to identify and collect information for this study. These secondary sources include annual reports, press releases and investor presentations of companies, white papers, certified publications, articles by recognized authors, gold-standard and silver-standard websites, regulatory bodies, and databases.

Primary Research

In the primary research process, various sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. Primary sources from the supply side include industry experts such as CEOs, vice presidents, marketing and sales directors, technology and innovation directors, and related key executives from various key companies operating in the Patient access solutions market. Primary sources from the demand side include experts from hospitals and clinics and research and academic laboratories. Primary research was conducted to validate the market segmentation, identify key players in the market, and gather insights on the key industry trends and key market dynamics, such as market drivers, restraints, challenges, and opportunities.

Patient Access Solutions Market  Size, and Share

To know about the assumptions considered for the study,download the pdf brochure

Market Size Estimation

The total size of the Patient access solutions market was arrived at after data triangulation from two different approaches, as mentioned below.

Approach to calculate the revenue of different players in the Patient access solutions market

The size of the Patient access solutions market was obtained from annual reports, SEC filings, online publications, and extensive primary interviews. A percentage split was applied to arrive at the size of market segments. Further splits were applied to arrive at the size for each sub-segment. These percentage splits were validated by primary participants. The country-level market sizes obtained from the annual reports, SEC filings, online publications, and extensive primary interviews were added up to reach the total market size for regions. By adding up the market sizes for all the regions, the global Patient access solutions market was derived.

Approach to derive the market size and estimate market growth

The market size and market growth were estimated through primary interviews on a regional and global level. All responses were collated, and a weighted average was taken to derive a probabilistic estimate of the market size and growth rate.

Data Triangulation

After arriving at the overall market size-using the market size estimation processes explained above-the market was split into several segments and sub-segments. To complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment, the data triangulation, and market breakdown procedures were employed, wherever applicable. The data was triangulated by studying various factors and trends from both the demand and supply sides.

Objectives of the Study

  • To define, describe, and forecast the Patient access solutions market based on product and service, delivery mode, and end user.
  • To provide detailed information regarding the major factors influencing the market growth (drivers, restraints, opportunities, and challenges)
  • To strategically analyze micromarkets1 with respect to the individual growth trends, prospects, and contributions to the overall market
  • To analyze the opportunities in the market for stakeholders and provide details of the competitive landscape for market leaders
  • To strategically profile the key players and comprehensively analyze their market shares and core competencies2 in the Patient access solutions market
  • To track and analyze competitive developments such as partnerships, agreements, collaborations, acquisitions, new product developments, geographic expansions, and research and development activities in the Patient access solutions market.

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

Product Analysis

  • Product matrix, which gives a detailed comparison of the product portfolios of the top companies

Geographic Analysis

  • Further breakdown of the RoE market into Spain, Italy, Russia  and other countries.

Company Information

  • Detailed analysis and profiling of additional market players, up to five.
COVID-19

Get in-depth analysis of the COVID-19 impact on the Patient Access Solutions Market

Benchmarking the rapid strategy shifts of the Top 100 companies in the Patient Access Solutions Market

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