Interactive Kiosk Market

Interactive Kiosk Market Size, Share & Industry Growth Analysis Report by by Offering (Hardware, Software & Services), Type (Banking, Self-service, Vending), Location (Indoor, Outdoor), Panel Size, Vertical (Retail, Transportation, Hospitality) and Region - Global Forecast to 2029

Report Code: SE 4036 Jan, 2024, by marketsandmarkets.com

[249 Pages Report] The Global Interactive kiosk Market was valued at USD 31.8 billion in 2023 and is projected to reach USD 48.8 billion by 2029; it is expected to register a CAGR of 8.9% during the forecast period. Enhanced applications over conventional services and  innovations in touchscreen display and glass technologyare among the factors driving the growth of the interactive kiosk market.

Interactive Kiosk Market

Interactive Kiosk Market

Interactive Kiosk Market Forecast to 2029

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Market Dynamics
:

Driver: Enhanced applications over conventional services

Interactive kiosks are rapidly transforming the retail landscape, acting as a powerful driver for enhancing the customer shopping experience. They provide shoppers with immediate access to product information. Customers can quickly retrieve details such as specifications, prices, and customer reviews, empowering them to make informed purchasing decisions without the need for assistance from store staff. This streamlined process enhances efficiency, saving both time and effort for customers.

Self-checkout kiosks equipped with point-of-sale (POS) systems empower customers to scan and pay for their items independently. This not only reduces wait times and staff workload for stores but also minimizes shrinkage through integrated AI capabilities. Interactive kiosks have transcended retail, thriving in sectors like healthcare and transportation thanks to their readily-adopted technology. The intuitive and interactive nature of touchscreen interfaces fuels the growth of interactive kiosks, offering customers a quick and effortless buying experience. Consumers increasingly favor self-service kiosks over traditional checkout lines, valuing their ability to browse information, explore options, and complete transactions seamlessly. Additionally, the touchscreen interaction fosters efficient service delivery, ultimately boosting customer satisfaction

Restraint: High installation costs cost and need for regular maintenance coupled with increased risk of physical theft in stores

The cost of installation of kiosks is high, and the software required for every kiosk is customized as per its intended functions. The cost is dependent upon the design, function, and location-indoors or outdoors. As a result, various providers rent interactive kiosk systems for certain time periods if the requirement is temporary or if they are not capable of investing significantly on installation. The installation and authorization of kiosks involves high expenditure. This expenditure continues to rise due to the maintenance of hardware and software components. However, even if the maintenance cost of the system is high, the maintenance of hardware and software ensures the smooth operation of the system. As these kiosks are touchscreen displays, the entire communication is based on interactive displays, and technical faults or damage could bring the system to a standstill. A majority of kiosks in operation presently are touchscreen-based. Thus, there is a high possibility of the screen being damaged, entailing regular replacements, resulting in increased costs. Therefore, various providers opt for tougher screens in high-traffic areas where the screens have a higher likelihood of being damaged.
       
Opportunity: Integration of intelligent personal assistant and knowledge navigator technology

Interactive personal assistant (IPA)s, like Siri, Google Assistant, or Alexa, are designed for natural language interaction. Integrating these into a kiosk allows users to interact with the system using voice commands and receive spoken responses, making the experience more intuitive and user-friendly. IPAs often have the ability to learn and adapt to users' preferences and habits. By incorporating this personalization feature, the kiosk can provide more tailored assistance, offering relevant information based on users' previous interactions or preferences. Whereas, Knowledge Navigators are adept at retrieving information from vast databases. By integrating this capability, users can ask the kiosk complex questions or seek detailed information on a wide range of topics. This is particularly useful in environments where users may require specific information, such as in public spaces or tourist locations.

They also help users navigate through a plethora of information. When integrated into an interactive kiosk, they can assist users in finding specific locations, services, or points of interest, providing step-by-step directions and enhancing the overall wayfinding experience. The integration of an intelligent personal assistant and knowledge navigator into an interactive kiosk creates a powerful tool that enhances user experience, provides valuable information, and opens up opportunities for a wide range of applications in various public space.

For example, in March 2023, INMAR INC., leading provider of post-purchase customer experience and e-commerce returns solutions, and KIOSK Information Systems partnered to offer self-service returns kiosks. The kiosks allow customers to return online purchases without needing a box or label. This saves stores money and increases customer satisfaction.

Challenge: Rising usage of tablets and mobile kiosks for online shopping

The prominent challenge for the interactive kiosk market, at present, is the customer preference for online shopping using tablets or mobile phones. The mobile apps pose a threat to kiosks as various tasks performed at interactive kiosks can be performed on mobile phones as well. The young population worldwide is accustomed to using technologically advanced devices routinely and demand all retail products and other services quickly. There is an increase in the usage of mobile phones for banking applications. The key reason for the increased use of mobile devices for banking is that mobile devices provide higher speed, convenience, and utility for customers.

Customers majorly prefer mobile devices as they can avail most banking services anytime throughout the day. It is not possible to use ATMs and self-service kiosks such as bill payment kiosks, check deposit kiosks, passbook printing kiosks, and card dispensers as the customer faces various issues such as the absence of remote teller technology, mobile wallet support, and insufficient management of information. To enhance customer experience, there is an increasing need to shift from self-service interactive bank kiosks to mobile devices.

Banks and other financial institutions are also supporting this shift as they have identified the problems associated with the installation of kiosks. Factors such as cost management, limited information about the real-time operational status of kiosks, speed of banking kiosk transactions, and limited integration with other banking channels and internal systems are continuously increasing the shift towards mobile devices for banking functions. Thus, mobile applications could be a challenge for interactive kiosks if the kiosks are not placed in user-friendly locations and if they are not maintained properly to provide timely and efficient services. This poses a challenge for kiosk providers to take a call on investing in large and costly interactive kiosks.

The new phenomenon of vertical integration on smartphones and kiosks is being implemented to grow businesses with the help of kiosks. For instance, B-cycle (US), a bike rental company, has developed an app that guides users to the closest kiosk, and once utilized, it would guide them to the nearest open dock to return the bike. The smart locker is another similar example of systems trying to bridge the gap between mobile devices and kiosks. It allows the customers to store the product in the smart locker in any store and then retrieve their orders at that location. Amazon is one of the companies providing smart lockers to its customers which can be accessed through e-mail or the security codes of users.

Interactive Kiosk Market Ecosystem

Prominent companies in this market include well-established, financially stable providers of interactive kiosk systems. These companies have been operating in the market for several years and possess a diversified product portfolio, state-of-the-art technologies, and strong global sales and marketing networks. Prominent companies in this market include NCR VOYIX Corporation (US),  Diebold Nixdorf, Incorporated. (US), GLORY LTD. (Japan), KIOSK Information Systems (US), Olea Kiosks Inc., (US), Frank Mayer and Associates, Inc. (US), Source Technologies (US), Embross(US), Meridian Kiosks (US), REDYREF (US).

Interactive Kiosk Market by Ecosystem

By self service kiosk, by sub type, the casino kisok is expected to grow with the highest CAGR from 2024 to 2029.

The interactive  kiosk market for casino kiosk is expected to grow at the highest CAGR from 2024 to 2029. Casino kiosks are becoming increasingly user-friendly, with intuitive interfaces and touchscreens that are easy to navigate. This makes them more appealing to a wider range of players, including those who are not familiar with casino technology. Some casinos are now offering kiosks that can be integrated with mobile devices, allowing players to track their play, receive rewards, and even make bets from their phones.

By offering, bank kiosk segment is expected to grow with the highest CAGR in 2029.

Bank kiosk is expected to exhibit a highest CAGR in the interactive kiosk market during the forecast period. Customers increasingly prefer the convenience and speed of self-service options, especially for simple banking tasks like checking account balances, making deposits or withdrawals, and transferring funds. Bank kiosks provide 24/7 access to these services, eliminating the need to wait in line for a teller. Implementing bank kiosks can significantly reduce operational costs for banks. Kiosks automate routine tasks, freeing up tellers to handle more complex customer interactions. Additionally, kiosks require less physical space than traditional teller stations, further reducing overhead costs.

By vertcial, the transportation segment is expected to grow with the highest CAGR from 2024 to 2029.

The interactive  kiosk market for transporatation segment is expected to grow at the highest CAGR from 2024 TO 2029. The growth of the of the segment is driven by a win-win proposition: they improve passenger experience and convenience while enhancing operational efficiency and data-driven decision-making for transportation authoritie. Also, Government support for digitalization and self-service initiatives can encourage the adoption of interactive kiosks in the transportation sector.
 
In 2029, Asia Pacific is projected to hold the highest CAGR of the overall interactive kiosk market.

Interactive Kiosk Market by Region

Interactive Kiosk Market by Region

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In 2029, Asia Pacific is projected to account for the largest share of the interactive kiosk market. The Asia Pacific region benefits from a large and growing population, a strong manufacturing base, and a favorable regulatory environment. The increased popularity of different types of kiosks, large potential customer base, and rapid technological advancements in countries such as India and China contribute to the growth of the interactive kiosk market in Asia Pacific.

The growing urbanization in Asia Pacific boosts the construction of modern infrastructure. Further, the changing lifestyle of youths is leading to the development of malls, multiplex theaters, and entertainment venues, creating the requirement for interactive kiosks in the region. The increasing awareness and benefits offered by self-service kiosks to customers from the entertainment, banking and financial, hospitality, and healthcare sectors, among others, create lucrative opportunities for the market in Asia Pacific.

Key Market Players

NCR VOYIX Corporation (US),  Diebold Nixdorf, Incorporated. (US), GLORY LTD. (Japan), KIOSK Information Systems (US), Olea Kiosks Inc., (US), Frank Mayer and Associates, Inc. (US), Source Technologies (US), Embross(US), Meridian Kiosks (US), REDYREF (US) are some of the key players in the interactive kiosk companis.

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Scope of the Report

Report Metric

Details

Estimated Market Size

USD 31.8 billion

Projected Market Size

USD 48.8 billion

Growth Rate

CAGR of 8.9%

Market Size Availability for Years

2020–2029

Base Year

2023

Forecast Period

2024–2029

Forecast Units

Value (USD)

Segments Covered

By offering, type, panel size, location, vertical, and region

Geographies Covered

North America, Europe, Asia Pacific, and RoW

Companies Covered

NCR VOYIX Corporation (US),  Diebold Nixdorf, Incorporated. (US), GLORY LTD. (Japan), KIOSK Information Systems (US), Olea Kiosks Inc., (US), Frank Mayer and Associates, Inc. (US), Source Technologies (US), Embross(US), Meridian Kiosks (US), REDYREF (US) are some of the key players in the interactive kiosk market.

Interactive Kiosk Market Highlights

This research report categorizes the interactive kiosk market based on offering, type, panel size, location, vertical, and region.

Segment

Subsegment

By Offering

  • Introduction
  • Hardware
    • Displays
    • Printers
    • Others
  • Software & services

By Type

  • Introduction
  • Bank Kiosks
  • Self-Service Kiosks
    • Information Kiosks
    • Ticketing Kiosks
    • Photo Kiosks
    • Patient-Interactive Kiosks
    • Check-In Kiosks
    • Employment Kiosks
    • Casino Kiosks
    • Others
  • Vending Kiosks
    • Food And Beverage Vending Kiosks
    • Others

By Location

  • Introduction
  • Indoor
  • Outdoor

By Panel Size

  • Introduction
  • 17-32 inches
  • Above 32

By Vertical

  • Introduction
  • Retail
  • Healthcare
  • Banking And Financial Services
  • Government
  • Transportation
  • Hospitality
  • Entertainment
  • Others

By Region

  • North America
  • Europe
  • Asia Pacific
  • RoW

Recent Developments

  • In August 2023, NCR VOYIX Corporation partnered with Autobooks inc., a provider of cloud-based accounting software. The partnership will integrate Autobooks' accounting software with NCR VOYIX's payment processing platform, NCR VOYIX Payments. This integration will enable small businesses to accept payments, manage their finances, and track their sales in one place.
  • In March 2023, GLORY LTD. partnered with QikServe (UK), a leading digital ordering and payment solutions provider in the restaurant industry. This partnership is aimed at revolutionizing the restaurant industry by combining self-service kiosk ordering with seamless cash handling automation.
  • In January 2023, Canopy (Georgia) and KIOSK Information Systems release the set of inventory tracking features available in KNECT IoT, KIOSK’s self-service infrastructure monitoring platform.
  • In January 2022, NCR VOYIX Corporation acquired LibertyX, a leading cryptocurrency software provider. LibertyX is a strong strategic fit for NCR because it accelerates NCR’s ability to rapidly deliver a complete digital currency solution to its customers, including the ability to buy and sell cryptocurrency, conduct cross-border remittance, and accept digital currency payments across digital and physical channels. The LibertyX digital currency solution runs on ATMs, kiosks, and point-of-sale (POS) systems.
  • In February 2022, Diebold Nixdorf announced that CSOB, one of the leading financial services groups in the Czech Republic, has increased ATM uptime and cash availability to nearly 100% and decreased costs after using DN AllConnectSM Managed Services to run its entire fleet of 1,025 self-service devices. Diebold Nixdorf is responsible for all operations, including availability, compliance, security, and cash and transaction management, while enhancing the user experience.

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TABLE OF CONTENTS
 
1 INTRODUCTION (Page No. - 30)
    1.1 STUDY OBJECTIVES 
    1.2 MARKET DEFINITION 
    1.3 INCLUSIONS AND EXCLUSIONS 
    1.4 STUDY SCOPE 
           1.4.1 MARKETS COVERED
                    FIGURE 1 INTERACTIVE KIOSK MARKET SEGMENTATION
           1.4.2 REGIONAL SCOPE
           1.4.3 YEARS CONSIDERED
           1.4.4 CURRENCY CONSIDERED
           1.4.5 UNITS CONSIDERED
    1.5 LIMITATIONS 
    1.6 STAKEHOLDERS 
    1.7 SUMMARY OF CHANGES 
    1.8 IMPACT OF RECESSION 
 
2 RESEARCH METHODOLOGY (Page No. - 36)
    2.1 RESEARCH DATA 
           FIGURE 2 INTERACTIVE KIOSK MARKET: RESEARCH DESIGN
           FIGURE 3 INTERACTIVE KIOSK MARKET: RESEARCH APPROACH
           2.1.1 SECONDARY DATA
                    2.1.1.1 List of major secondary sources
                    2.1.1.2 Key data from secondary sources
           2.1.2 PRIMARY DATA
                    2.1.2.1 Primary interview participants
                    2.1.2.2 Breakdown of primaries
                    2.1.2.3 Key data from primary sources
                    2.1.2.4 Key industry insights
    2.2 FACTOR ANALYSIS 
           FIGURE 4 REVENUE GENERATED FROM SALES OF INTERACTIVE KIOSKS
           FIGURE 5 INTERACTIVE KIOSK MARKET: REVENUE ANALYSIS OF NCR VOYIX CORPORATION
    2.3 MARKET SIZE ESTIMATION METHODOLOGY 
           FIGURE 6 INTERACTIVE KIOSK MARKET SIZE ESTIMATION METHODOLOGY
           2.3.1 BOTTOM-UP APPROACH
                    2.3.1.1 Approach to arrive at market size using bottom-up analysis (demand side)
                               FIGURE 7 INTERACTIVE KIOSK MARKET: BOTTOM-UP APPROACH
           2.3.2 TOP-DOWN APPROACH
                    2.3.2.1 Approach to arrive at market size using top-down approach (supply side)
                               FIGURE 8 INTERACTIVE KIOSK MARKET: TOP-DOWN APPROACH
           2.3.3 GROWTH PROJECTION AND FORECAST-RELATED ASSUMPTIONS
                    TABLE 1 INTERACTIVE KIOSK MARKET GROWTH ASSUMPTIONS
    2.4 MARKET BREAKDOWN AND DATA TRIANGULATION 
           FIGURE 9 INTERACTIVE KIOSK MARKET: DATA TRIANGULATION
    2.5 RESEARCH ASSUMPTIONS 
           TABLE 2 INTERACTIVE KIOSK MARKET: RESEARCH ASSUMPTIONS
    2.6 RESEARCH LIMITATIONS 
    2.7 RISK ASSESSMENT 
           TABLE 3 INTERACTIVE KIOSK MARKET: RISK ASSESSMENT
    2.8 PARAMETERS CONSIDERED TO ANALYZE RECESSION IMPACT 
           TABLE 4 INTERACTIVE KIOSK MARKET: PARAMETERS CONSIDERED TO ANALYZE RECESSION IMPACT
 
3 EXECUTIVE SUMMARY (Page No. - 48)
    FIGURE 10 INTERACTIVE KIOSK MARKET, 2020–2029 (USD MILLION)
    FIGURE 11 CASINO SELF-SERVICE KIOSKS TO DEPICT HIGHEST CAGR DURING FORECAST PERIOD
    FIGURE 12 BANK KIOSKS TO REGISTER HIGHER CAGR IN INTERACTIVE KIOSK MARKET FROM 2024 TO 2029
    FIGURE 13 TRANSPORTATION VERTICAL TO ACCOUNT FOR LARGEST MARKET SHARE IN 2029
    FIGURE 14 NORTH AMERICA HELD LARGEST SHARE OF INTERACTIVE KIOSK MARKET IN 2023
 
4 PREMIUM INSIGHTS (Page No. - 52)
    4.1 ATTRACTIVE OPPORTUNITIES FOR PLAYERS IN INTERACTIVE KIOSK MARKET 
           FIGURE 15 RAPID TECHNOLOGICAL ADVANCEMENTS TO CREATE LUCRATIVE OPPORTUNITIES FOR PLAYERS IN INTERACTIVE KIOSK MARKET
    4.2 INTERACTIVE KIOSK MARKET, BY OFFERING 
           FIGURE 16 SOFTWARE & SERVICES OFFERING TO RECORD HIGHER CAGR IN INTERACTIVE KIOSK MARKET BETWEEN 2024 AND 2029
    4.3 INTERACTIVE KIOSK MARKET FOR VENDING KIOSKS, BY TYPE 
           FIGURE 17 FOOD & BEVERAGE VENDING KIOSKS TO REGISTER HIGHER CAGR DURING FORECAST PERIOD
    4.4 INTERACTIVE KIOSK MARKET FOR TRANSPORTATION VERTICAL, BY TYPE 
           FIGURE 18 SELF-SERVICE KIOSKS TO EXHIBIT HIGHER CAGR IN INTERACTIVE KIOSK MARKET FOR TRANSPORTATION FROM 2024 TO 2029
    4.5 INTERACTIVE KIOSK MARKET, BY PANEL SIZE 
           FIGURE 19 17–32" PANEL SIZE TO DOMINATE INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD
    4.6 INTERACTIVE KIOSK MARKET, BY REGION 
           FIGURE 20 NORTH AMERICA TO HOLD LARGEST SHARE OF INTERACTIVE KIOSK MARKET IN 2029
    4.7 INTERACTIVE KIOSK MARKET, BY COUNTRY 
           FIGURE 21 INDIA TO REGISTER HIGHEST CAGR IN INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD
 
5 MARKET OVERVIEW (Page No. - 56)
    5.1 INTRODUCTION 
    5.2 MARKET DYNAMICS 
           FIGURE 22 INTERACTIVE KIOSK MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
           5.2.1 DRIVERS
                    FIGURE 23 INTERACTIVE KIOSK MARKET: DRIVERS AND THEIR IMPACT
                    5.2.1.1 Rising focus on improving shopping experience
                    5.2.1.2 Growing demand for smart parking solutions
                    5.2.1.3 Increasing innovation in touchscreen display technology
                    5.2.1.4 Escalating adoption of self-service solutions in banking & financial sector
           5.2.2 RESTRAINTS
                    FIGURE 24 INTERACTIVE KIOSK MARKET: RESTRAINTS AND THEIR IMPACT
                    5.2.2.1 Increasing installation and maintenance costs
                    5.2.2.2 High susceptibility to cyber-attacks
           5.2.3 OPPORTUNITIES
                    FIGURE 25 INTERACTIVE KIOSK MARKET: OPPORTUNITIES AND THEIR IMPACT
                    5.2.3.1 Rising integration of intelligent personal assistant and knowledge navigator technologies
                    5.2.3.2 Increasing demand for smart solutions to manage urban areas
                               FIGURE 26 GLOBAL SMART CITIES MARKET, 2020–2027
                    5.2.3.3 Growing reliance on innovative technologies to add value for customers
                    5.2.3.4 Increasing use of self-service kiosks by elderly people
           5.2.4 CHALLENGES
                    FIGURE 27 INTERACTIVE KIOSK MARKET: CHALLENGES AND THEIR IMPACT
                    5.2.4.1 Rise in online shopping and banking using mobile phones
                    5.2.4.2 Difficulties in developing kiosks for all weather conditions
    5.3 TRENDS/DISRUPTIONS IMPACTING CUSTOMERS’ BUSINESSES 
           FIGURE 28 INTERACTIVE KIOSK MARKET: TRENDS/DISRUPTIONS IMPACTING CUSTOMERS’ BUSINESSES
    5.4 PRICING ANALYSIS 
           5.4.1 AVERAGE SELLING PRICE OF SELF-SERVICE KIOSKS OFFERED BY KEY PLAYERS, 2019–2023 (USD)
                    FIGURE 29 AVERAGE SELLING PRICE OF SELF-SERVICE KIOSKS OFFERED BY THREE KEY PLAYERS, 2019–2023 (USD)
           5.4.2 AVERAGE SELLING PRICE TREND, BY TYPE (USD)
                    FIGURE 30 AVERAGE SELLING PRICE TREND, BY TYPE, 2020–2029 (USD)
                    TABLE 5 AVERAGE SELLING PRICE OF INTERACTIVE KIOSKS, BY TYPE (USD)
           5.4.3 AVERAGE SELLING PRICE TREND, BY REGION (USD)
                    TABLE 6 AVERAGE SELLING PRICE OF SELF-SERVICE KIOSKS, BY REGION (USD)
    5.5 KEY CONFERENCES AND EVENTS, 2023–2025 
           TABLE 7 INTERACTIVE KIOSK: LIST OF KEY CONFERENCES AND EVENTS, 2023–2025
    5.6 VALUE CHAIN ANALYSIS 
           FIGURE 31 INTERACTIVE KIOSK MARKET: VALUE CHAIN ANALYSIS
    5.7 ECOSYSTEM/MARKET MAP 
           FIGURE 32 KEY PLAYERS IN INTERACTIVE KIOSK ECOSYSTEM
           TABLE 8 COMPANIES AND THEIR ROLES IN INTERACTIVE KIOSK ECOSYSTEM
    5.8 TECHNOLOGY ANALYSIS 
           5.8.1 ARTIFICIAL INTELLIGENCE (AI)
           5.8.2 CONTACTLESS TECHNOLOGY
           5.8.3 FACIAL RECOGNITION
    5.9 PATENT ANALYSIS 
           TABLE 9 LIST OF MAJOR PATENTS RELATED TO INTERACTIVE KIOSKS, 2021–2023
           FIGURE 33 NUMBER OF PATENTS GRANTED, 2012–2022
           FIGURE 34 REGIONAL ANALYSIS OF PATENTS RELATED TO INTERACTIVE KIOSKS, 2022
    5.10 CASE STUDY ANALYSIS 
           5.10.1 KIOSK INFORMATION SYSTEMS INSTALLS EPIC WELCOME KIOSKS IN HOSPITALS TO STREAMLINE CHECK-IN PROCESS
           5.10.2 BIM’S IMPLEMENTS K27 KIOSKS TO ENHANCE CUSTOMER EXPERIENCE AND SALES
           5.10.3 DALAND CUSO DEVELOPS TECHNOLOGY USING KIOSKS FROM SOURCE TECHNOLOGIES TO REDUCE WAIT TIMES AT CONNECTICUT DEPARTMENT OF MOTOR VEHICLES
           5.10.4 MCDONALD'S ADOPTS TOUCHSCREEN KIOSKS TO IMPROVE ORDER PROCESSING AND CUSTOMER EXPERIENCE
           5.10.5 IKEA LEVERAGES RETAIL KIOSK PLATFORM FROM MERIDIAN KIOSKS TO DEVELOP INSTANT CREDIT SOLUTION
    5.11 TRADE ANALYSIS 
           5.11.1 IMPORT DATA
                    TABLE 10 IMPORT DATA FOR HS CODE 847690-COMPLIANT PRODUCTS, BY COUNTRY, 2018–2022 (USD MILLION)
                    FIGURE 35 IMPORT DATA FOR HS CODE 847690-COMPLIANT PRODUCTS, BY COUNTRY, 2018–2022 (USD MILLION)
           5.11.2 EXPORT DATA
                    TABLE 11 EXPORT DATA FOR HS CODE 847690-COMPLIANT PRODUCTS, BY COUNTRY, 2018–2022 (USD MILLION)
                    FIGURE 36 EXPORT DATA FOR HS CODE 847690-COMPLIANT PRODUCTS, BY COUNTRY, 2018–2022 (USD MILLION)
    5.12 TARIFF AND REGULATORY LANDSCAPE 
           TABLE 12 MFN TARIFF FOR PRODUCTS UNDER HS CODE 847690 EXPORTED BY CHINA (2022)
           5.12.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 13 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 14 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 15 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 16 ROW: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
           5.12.2 STANDARDS
    5.13 PORTER’S FIVE FORCES ANALYSIS 
           TABLE 17 INTERACTIVE KIOSK MARKET: PORTER’S FIVE FORCES ANALYSIS
           FIGURE 37 INTERACTIVE KIOSK MARKET: PORTER’S FIVE FORCES ANALYSIS
           5.13.1 THREAT OF NEW ENTRANTS
           5.13.2 THREAT OF SUBSTITUTES
           5.13.3 BARGAINING POWER OF SUPPLIERS
           5.13.4 BARGAINING POWER OF BUYERS
           5.13.5 INTENSITY OF COMPETITIVE RIVALRY
    5.14 KEY STAKEHOLDERS AND BUYING CRITERIA 
           5.14.1 KEY STAKEHOLDERS IN BUYING PROCESS
                    FIGURE 38 INTERACTIVE KIOSK MARKET: INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS
                    TABLE 18 INTERACTIVE KIOSK MARKET: INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS (%)
           5.14.2 BUYING CRITERIA
                    FIGURE 39 INTERACTIVE KIOSK MARKET: KEY BUYING CRITERIA FOR TOP THREE VERTICALS
                    TABLE 19 KEY BUYING CRITERIA FOR TOP THREE VERTICALS
    5.15 INVESTMENT AND FUNDING 
           TABLE 20 INTERACTIVE KIOSK MARKET: INVESTMENT AND FUNDING
 
6 INTERACTIVE KIOSK MARKET, BY OFFERING (Page No. - 90)
    6.1 INTRODUCTION 
           FIGURE 40 SOFTWARE & SERVICES OFFERING TO DOMINATE INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD
           TABLE 21 INTERACTIVE KIOSK MARKET, BY OFFERING, 2020–2023 (USD MILLION)
           TABLE 22 INTERACTIVE KIOSK MARKET, BY OFFERING, 2024–2029 (USD MILLION)
    6.2 HARDWARE 
           6.2.1 HIGH RETURN ON INVESTMENT TO BOOST ADOPTION OF HARDWARE FOR INTERACTIVE KIOSKS
           6.2.2 DISPLAYS
           6.2.3 PRINTERS
           6.2.4 OTHER HARDWARE
    6.3 SOFTWARE & SERVICES 
           6.3.1 INCREASED ADOPTION OF CUSTOMIZED INTERACTIVE KIOSKS TO CONTRIBUTE TO SEGMENTAL GROWTH
 
7 INTERACTIVE KIOSK MARKET, BY TYPE (Page No. - 95)
    7.1 INTRODUCTION 
           FIGURE 41 VENDING KIOSKS TO ACCOUNT FOR LARGEST MARKET SHARE IN 2029
           TABLE 23 INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
           TABLE 24 INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
           TABLE 25 INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (THOUSAND UNITS)
           TABLE 26 INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (THOUSAND UNITS)
    7.2 BANK KIOSKS 
           7.2.1 RISING FOCUS ON REDUCING BANK FRAUDS TO CONTRIBUTE TO SEGMENTAL GROWTH
                    TABLE 27 BANK KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION)
                    TABLE 28 BANK KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION)
                    TABLE 29 BANK KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
                    TABLE 30 BANK KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
    7.3 SELF-SERVICE KIOSKS 
           TABLE 31 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION)
           TABLE 32 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION)
           TABLE 33 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
           TABLE 34 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
           TABLE 35 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
           TABLE 36 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
           7.3.1 INFORMATION KIOSKS
                    7.3.1.1 Use of information kiosks in healthcare facilities to handle payments and enable digital patient check-in to drive market
                               TABLE 37 INFORMATION KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
                               TABLE 38 INFORMATION KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
           7.3.2 TICKETING KIOSKS
                    7.3.2.1 Focus of hospitality service providers to increase sales and improve customer satisfaction to fuel segmental growth
                               TABLE 39 TICKETING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
                               TABLE 40 TICKETING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
           7.3.3 PHOTO KIOSKS
                    7.3.3.1 Adoption of photo kiosks with modular designs to accelerate segmental growth
                               TABLE 41 PHOTO KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
                               TABLE 42 PHOTO KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
           7.3.4 PATIENT INFORMATION KIOSKS
                    7.3.4.1 Need for hassle-free paperwork in hospitals to augment demand for patient information kiosks
                               TABLE 43 PATIENT INFORMATION KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
                               TABLE 44 PATIENT INFORMATION KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
           7.3.5 CHECK-IN KIOSKS
                    7.3.5.1 Installation of check-in kiosks in hospitality centers to enable customers to log in and find bookings to fuel segmental growth
                               TABLE 45 CHECK-IN KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
                               TABLE 46 CHECK-IN KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
           7.3.6 EMPLOYMENT KIOSKS
                    7.3.6.1 Increased requirement to automate HR platform access to accelerate segmental growth
                               TABLE 47 EMPLOYMENT KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
                               TABLE 48 EMPLOYMENT KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
           7.3.7 CASINO KIOSKS
                    7.3.7.1 Need to collate gaming data without human intervention to contribute to segmental growth
                               TABLE 49 CASINO KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
                               TABLE 50 CASINO KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
           7.3.8 OTHER SELF-SERVICE KIOSKS
                    TABLE 51 OTHER SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
                    TABLE 52 OTHER SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
    7.4 VENDING KIOSKS 
           TABLE 53 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION)
           TABLE 54 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION)
           TABLE 55 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
           TABLE 56 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
           TABLE 57 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
           TABLE 58 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
           7.4.1 FOOD & BEVERAGE VENDING KIOSKS
                    7.4.1.1 Increased expansion of virtual retail spaces to foster segmental growth
                               TABLE 59 FOOD & BEVERAGE VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
                               TABLE 60 FOOD & BEVERAGE VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
           7.4.2 OTHER VENDING KIOSKS
                    TABLE 61 OTHER VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
                    TABLE 62 OTHER VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
 
8 INTERACTIVE KIOSK MARKET, BY LOCATION (Page No. - 118)
    8.1 INTRODUCTION 
           FIGURE 42 INDOOR LOCATION TO HOLD LARGER SHARE OF INTERACTIVE KIOSK MARKET IN 2029
           TABLE 63 INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION)
           TABLE 64 INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION)
    8.2 INDOOR 
           8.2.1 RISING FOCUS TO STREAMLINE RETAIL PROCESSES AND ENHANCE CUSTOMER EXPERIENCE TO BOOST SEGMENTAL GROWTH
    8.3 OUTDOOR 
           8.3.1 INCREASING INSTALLATION OF KIOSKS AT AIRPORTS AND OTHER HIGH-TRAFFIC AREAS TO DRIVE MARKET
 
9 INTERACTIVE KIOSK MARKET, BY PANEL SIZE (Page No. - 123)
    9.1 INTRODUCTION 
           FIGURE 43 ABOVE 32” PANEL SIZE TO REGISTER HIGHEST CAGR IN INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD
           TABLE 65 INTERACTIVE KIOSK MARKET, BY PANEL SIZE, 2020–2023 (USD MILLION)
           TABLE 66 INTERACTIVE KIOSK MARKET, BY PANEL SIZE, 2024–2029 (USD MILLION)
    9.2 17–32” 
           9.2.1 RISING INSTALLATION OF DIGITAL SIGNAGE KIOSKS IN HOSPITAL LOBBIES TO FOSTER SEGMENTAL GROWTH
    9.3 ABOVE 32” 
           9.3.1 SURGING DEMAND FOR KIOSKS TO BOOST BRAND AWARENESS TO CONTRIBUTE TO SEGMENTAL GROWTH
 
10 INTERACTIVE KIOSK MARKET, BY VERTICAL (Page No. - 127)
     10.1 INTRODUCTION 
             FIGURE 44 BANKING & FINANCIAL SERVICES VERTICAL TO RECORD HIGHEST CAGR FROM 2024 TO 2029
             TABLE 67 INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
             TABLE 68 INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
     10.2 RETAIL 
             10.2.1 IMPLEMENTATION OF INTERACTIVE KIOSKS IN RETAIL STORES TO BOOST SALES AND IMPROVE ROI TO ACCELERATE SEGMENTAL GROWTH
                        TABLE 69 RETAIL: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
                        TABLE 70 RETAIL: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
     10.3 HEALTHCARE 
             10.3.1 ADOPTION OF KIOSKS IN HOSPITALS TO SPEED UP CHECK-IN PROCEDURES TO FUEL SEGMENTAL GROWTH
                        TABLE 71 HEALTHCARE: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
                        TABLE 72 HEALTHCARE: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
     10.4 BANKING & FINANCIAL SERVICES 
             10.4.1 RISING DEMAND FOR BANK KIOSKS TO OFFER UNINTERRUPTED SERVICES TO BOOST SEGMENTAL GROWTH
                        TABLE 73 BANKING & FINANCIAL SERVICES: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
                        TABLE 74 BANKING & FINANCIAL SERVICES: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
     10.5 GOVERNMENT 
             10.5.1 INCREASING DEPLOYMENT OF KIOSKS IN PUBLIC SECTOR UNITS TO STREAMLINE OPERATIONS TO DRIVE MARKET
                        TABLE 75 GOVERNMENT: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
                        TABLE 76 GOVERNMENT: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
     10.6 TRANSPORTATION 
             10.6.1 INCREASING RELIANCE ON KIOSKS TO ACCESS REAL-TIME UPDATES ON TRAVEL RESERVATIONS TO AUGMENT SEGMENTAL GROWTH
                        TABLE 77 TRANSPORTATION: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
                        TABLE 78 TRANSPORTATION: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
             10.6.2 ROADWAY TRANSPORT
             10.6.3 RAILWAY TRANSPORT
             10.6.4 AIRWAY TRANSPORT
     10.7 HOSPITALITY 
             10.7.1 RISING USE OF KIOSKS IN HOTELS AND RESTAURANTS FOR CHECK-IN AND PLACING ORDERS TO FACILITATE MARKET GROWTH
                        TABLE 79 HOSPITALITY: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
                        TABLE 80 HOSPITALITY: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
     10.8 ENTERTAINMENT 
             10.8.1 INCREASING DEPLOYMENT OF KIOSKS TO BOOK ONLINE TICKETS TO ACCELERATE MARKET GROWTH
                        TABLE 81 ENTERTAINMENT: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
                        TABLE 82 ENTERTAINMENT: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
     10.9 OTHER VERTICALS 
             TABLE 83 OTHER VERTICALS: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
             TABLE 84 OTHER VERTICALS: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
 
11 INTERACTIVE KIOSK MARKET, BY REGION (Page No. - 142)
     11.1 INTRODUCTION 
             FIGURE 45 ASIA PACIFIC TO EXHIBIT HIGHEST CAGR IN INTERACTIVE KIOSK MARKET BETWEEN 2024 AND 2029
             TABLE 85 INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION)
             TABLE 86 INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION)
     11.2 NORTH AMERICA 
             FIGURE 46 NORTH AMERICA: INTERACTIVE KIOSK MARKET SNAPSHOT
             TABLE 87 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2020–2023 (USD MILLION)
             TABLE 88 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2024–2029 (USD MILLION)
             TABLE 89 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
             TABLE 90 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
             TABLE 91 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION)
             TABLE 92 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION)
             TABLE 93 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION)
             TABLE 94 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION)
             11.2.1 US
                        11.2.1.1 Rising focus on enhancing customer satisfaction at retail stores to propel market
             11.2.2 CANADA
                        11.2.2.1 Rapid development of touchscreen and display technologies to fuel market growth
             11.2.3 MEXICO
                        11.2.3.1 Increasing internet adoption to contribute to market growth
             11.2.4 RECESSION IMPACT ON INTERACTIVE KIOSK MARKET IN NORTH AMERICA
     11.3 EUROPE 
             FIGURE 47 EUROPE: INTERACTIVE KIOSK MARKET SNAPSHOT
             TABLE 95 EUROPE: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2020–2023 (USD MILLION)
             TABLE 96 EUROPE: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2024–2029 (USD MILLION)
             TABLE 97 EUROPE: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
             TABLE 98 EUROPE: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
             TABLE 99 EUROPE: INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION)
             TABLE 100 EUROPE: INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION)
             TABLE 101 EUROPE: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2020–2023 (USD MILLION)
             TABLE 102 EUROPE: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2024–2029 (USD MILLION)
             11.3.1 GERMANY
                        11.3.1.1 Reliance on advanced technologies to enable secure banking to accelerate market growth
             11.3.2 UK
                        11.3.2.1 Increase in job advertisements to contribute to market growth
             11.3.3 FRANCE
                        11.3.3.1 Heightened demand for self-service solutions at banking facilities to drive market
             11.3.4 REST OF EUROPE
             11.3.5 RECESSION IMPACT ON INTERACTIVE KIOSK MARKET IN EUROPE
     11.4 ASIA PACIFIC 
             FIGURE 48 ASIA PACIFIC: INTERACTIVE KIOSK MARKET SNAPSHOT
             TABLE 103 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2020–2023 (USD MILLION)
             TABLE 104 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2024–2029 (USD MILLION)
             TABLE 105 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
             TABLE 106 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
             TABLE 107 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION)
             TABLE 108 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION)
             TABLE 109 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2020–2023 (USD MILLION)
             TABLE 110 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2024–2029 (USD MILLION)
             11.4.1 CHINA
                        11.4.1.1 Rapid advancements in self-service technology to foster market growth
             11.4.2 JAPAN
                        11.4.2.1 Changing lifestyles and high per-capita income to boost demand for kiosks at retail stores
             11.4.3 SOUTH KOREA
                        11.4.3.1 Increasing educational programs on digital devices to contribute to market growth
             11.4.4 INDIA
                        11.4.4.1 Rising focus of retail companies on enhancing customer experience to drive market
             11.4.5 REST OF ASIA PACIFIC
             11.4.6 RECESSION IMPACT ON INTERACTIVE KIOSK MARKET IN ASIA PACIFIC
     11.5 ROW 
             TABLE 111 ROW: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION)
             TABLE 112 ROW: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION)
             TABLE 113 ROW: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION)
             TABLE 114 ROW: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION)
             TABLE 115 ROW: INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION)
             TABLE 116 ROW: INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION)
             TABLE 117 ROW: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2020–2023 (USD MILLION)
             TABLE 118 ROW: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2024–2029 (USD MILLION)
             11.5.1 SOUTH AMERICA
                        11.5.1.1 Rising demand for automation systems in retail stores to accelerate market growth
             11.5.2 MIDDLE EAST & AFRICA
                        11.5.2.1 GCC countries
                                     11.5.2.1.1 Rising government initiatives on smart city development to augment market growth
                        11.5.2.2 Rest of Middle East & Africa
                                                     TABLE 119 MIDDLE EAST & AFRICA: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION)
                                                     TABLE 120 MIDDLE EAST & AFRICA: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION)
             11.5.3 RECESSION IMPACT ON INTERACTIVE KIOSK MARKET IN ROW
 
12 COMPETITIVE LANDSCAPE (Page No. - 168)
     12.1 OVERVIEW 
     12.2 STRATEGIES ADOPTED BY KEY PLAYERS, 2021–2023 
             TABLE 121 OVERVIEW OF STRATEGIES ADOPTED BY KEY PLAYERS, 2021–2023
             12.2.1 PRODUCT PORTFOLIO EXPANSION
             12.2.2 GEOGRAPHIC FOOTPRINT EXPANSION
             12.2.3 MANUFACTURING FOOTPRINT EXPANSION
             12.2.4 ORGANIC/INORGANIC GROWTH
     12.3 MARKET SHARE ANALYSIS, 2023 
             TABLE 122 INTERACTIVE KIOSK MARKET: DEGREE OF COMPETITION
     12.4 REVENUE ANALYSIS, 2019–2023 
             FIGURE 49 FIVE-YEAR REVENUE ANALYSIS OF TOP THREE PLAYERS IN INTERACTIVE KIOSK MARKET
     12.5 COMPANY EVALUATION MATRIX, 2023 
             12.5.1 STARS
             12.5.2 EMERGING LEADERS
             12.5.3 PERVASIVE PLAYERS
             12.5.4 PARTICIPANTS
                        FIGURE 50 INTERACTIVE KIOSK MARKET: COMPANY EVALUATION MATRIX, 2023
             12.5.5 COMPANY FOOTPRINT
                        TABLE 123 OVERALL COMPANY FOOTPRINT
                        TABLE 124 COMPANY VERTICAL FOOTPRINT
                        TABLE 125 COMPANY OFFERING FOOTPRINT
                        TABLE 126 COMPANY REGIONAL FOOTPRINT
     12.6 START-UP/SMALL- AND MEDIUM-SIZED ENTERPRISE (SME) EVALUATION MATRIX, 2023 
             12.6.1 PROGRESSIVE COMPANIES
             12.6.2 RESPONSIVE COMPANIES
             12.6.3 DYNAMIC COMPANIES
             12.6.4 STARTING BLOCKS
                        FIGURE 51 INTERACTIVE KIOSK MARKET: START-UP/SME EVALUATION MATRIX, 2023
             12.6.5 COMPETITIVE BENCHMARKING
                        TABLE 127 INTERACTIVE KIOSK MARKET: LIST OF KEY START-UPS/SMES
                        TABLE 128 INTERACTIVE KIOSK MARKET: LIST OF KEY PRODUCTS OFFERED BY START-UPS/SMES
                        TABLE 129 INTERACTIVE KIOSK MARKET: COMPETITIVE BENCHMARKING OF KEY START-UPS/SMES
     12.7 COMPETITIVE SCENARIOS AND TRENDS 
             12.7.1 PRODUCT LAUNCHES
                        TABLE 130 INTERACTIVE KIOSK MARKET: PRODUCT LAUNCHES, MAY 2020–JULY 2023
             12.7.2 DEALS
                        TABLE 131 INTERACTIVE KIOSK MARKET: DEALS, JANUARY 2022–AUGUST 2023
             12.7.3 OTHERS
                        TABLE 132 INTERACTIVE KIOSK MARKET: OTHERS, JANUARY 2020–JANUARY 2021
 
13 COMPANY PROFILES (Page No. - 187)
(Business Overview, Products/Solutions/Services Offered, Recent Developments, and MnM View (Key strengths/Right to Win, Strategic Choices Made, and Weaknesses and Competitive Threats))*  
     13.1 KEY PLAYERS 
             13.1.1 NCR VOYIX CORPORATION
                        TABLE 133 NCR VOYIX CORPORATION: COMPANY OVERVIEW
                        FIGURE 52 NCR VOYIX CORPORATION: COMPANY SNAPSHOT
                        TABLE 134 NCR VOYIX CORPORATION: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                        TABLE 135 NCR VOYIX CORPORATION: DEALS
             13.1.2 DIEBOLD NIXDORF, INCORPORATED
                        TABLE 136 DIEBOLD NIXDORF, INCORPORATED: COMPANY OVERVIEW
                        FIGURE 53 DIEBOLD NIXDORF, INCORPORATED: COMPANY SNAPSHOT
                        TABLE 137 DIEBOLD NIXDORF, INCORPORATED: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                        TABLE 138 DIEBOLD NIXDORF, INCORPORATED: DEALS
             13.1.3 GLORY LTD.
                        TABLE 139 GLORY LTD.: COMPANY OVERVIEW
                        FIGURE 54 GLORY LTD.: COMPANY SNAPSHOT
                        TABLE 140 GLORY LTD.: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                        TABLE 141 GLORY LTD.: DEALS
             13.1.4 KIOSK INFORMATION SYSTEMS
                        TABLE 142 KIOSK INFORMATION SYSTEMS: COMPANY OVERVIEW
                        TABLE 143 KIOSK INFORMATION SYSTEMS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                        TABLE 144 KIOSK INFORMATION SYSTEMS: PRODUCT LAUNCHES
                        TABLE 145 KIOSK INFORMATION SYSTEMS: DEALS
                        TABLE 146 KIOSK INFORMATION SYSTEMS: OTHERS
             13.1.5 OLEA KIOSKS INC.
                        TABLE 147 OLEA KIOSKS INC.: COMPANY OVERVIEW
                        TABLE 148 OLEA KIOSKS INC.: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                        TABLE 149 OLEA KIOSKS INC.: PRODUCT LAUNCHES
                        TABLE 150 OLEA KIOSKS INC.: DEALS
                        TABLE 151 OLEA KIOSKS INC.: OTHERS
             13.1.6 FRANK MAYER AND ASSOCIATES, INC.
                        TABLE 152 FRANK MAYER AND ASSOCIATES, INC.: COMPANY OVERVIEW
                        TABLE 153 FRANK MAYER AND ASSOCIATES, INC.: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                        TABLE 154 FRANK MAYER AND ASSOCIATES, INC.: PRODUCT LAUNCHES
                        TABLE 155 FRANK MAYER AND ASSOCIATES, INC.: DEALS
             13.1.7 SOURCE TECHNOLOGIES
                        TABLE 156 SOURCE TECHNOLOGIES: COMPANY OVERVIEW
                        TABLE 157 SOURCE TECHNOLOGIES: PRODUCTS/SOLUTIONS/SERVICES OFFERED
             13.1.8 EMBROSS
                        TABLE 158 EMBROSS: COMPANY OVERVIEW
                        TABLE 159 EMBROSS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                        TABLE 160 EMBROSS: DEALS
             13.1.9 MERIDIAN KIOSKS
                        TABLE 161 MERIDIAN KIOSKS: COMPANY OVERVIEW
                        TABLE 162 MERIDIAN KIOSKS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                        TABLE 163 MERIDIAN KIOSKS: PRODUCT LAUNCHES
                        TABLE 164 MERIDIAN KIOSKS: DEALS
             13.1.10 REDYREF
                        TABLE 165 REDYREF: COMPANY OVERVIEW
                        TABLE 166 REDYREF: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                        TABLE 167 REDYREF: PRODUCT LAUNCHES
                        TABLE 168 REDYREF: DEALS
     13.2 OTHER PLAYERS 
             13.2.1 LILITAB, LLC
             13.2.2 KAL ATM SOFTWARE GMBH
             13.2.3 ACANTE
             13.2.4 ZEBRA TECHNOLOGIES CORP.
             13.2.5 SLABB KIOSKS
             13.2.6 ADVANTECH CO., LTD.
             13.2.7 VERIFONE, INC.
             13.2.8 AILA TECHNOLOGIES, INC.
             13.2.9 ADVANCED KIOSKS
             13.2.10 DYNATOUCH CORPORATION
             13.2.11 PEERLESS-AV
             13.2.12 LAMASATECH LTD
             13.2.13 IQMETRIX
             13.2.14 SITA
             13.2.15 GRGBANKING
*Details on Business Overview, Products/Solutions/Services Offered, Recent Developments, and MnM View (Key strengths/Right to Win, Strategic Choices Made, and Weaknesses and Competitive Threats) might not be captured in case of unlisted companies.  
 
14 APPENDIX (Page No. - 242)
     14.1 INSIGHTS FROM INDUSTRY EXPERTS 
     14.2 DISCUSSION GUIDE 
     14.3 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 
     14.4 CUSTOMIZATION OPTIONS 
     14.5 RELATED REPORTS 
     14.6 AUTHOR DETAILS 

 

 

The study involved four major activities in estimating the size of the interactive kiosk market. Exhaustive secondary research has been carried out to collect information on the market, the peer markets, and the parent market. Both top-down and bottom-up approaches have been employed to estimate the total market size. Market breakdown and data triangulation methods have also been used to estimate the market for segments and subsegments.

Secondary Research

Revenues of companies offering interactive kiosk systems have been obtained from the secondary data available through paid and unpaid sources. The revenues have also been derived by analyzing the product portfolio of key companies, and these companies have been rated according to the performance and quality of their products.

In the secondary research process, various sources have been referred to for identifying and collecting information for this study on the interactive kiosk market. Secondary sources considered for this research study include government sources, corporate filings, and trade, business, and professional associations. Secondary data has been collected and analyzed to arrive at the overall market size, which has been further validated through primary research.    

Secondary research has been mainly used to obtain key information about the supply chain of interactive kiosk systems to identify key players based on their products and prevailing industry trends in the interactive kiosk market by offering, type, panel size, location, vertical, and region. Secondary research also helped obtain market information- and technology-oriented key developments undertaken by market players to expand their presence and increase their market share.  

Primary Research

Extensive primary research has been conducted after understanding and analyzing the current scenario of the interactive kiosk market through secondary research. Several primary interviews have been conducted with the key opinion leaders from the demand and supply sides across four main regions—North America, Europe, Asia Pacific, and the Rest of Europe. Approximately 25% of the primary interviews were conducted with the demand-side respondents, while approximately 75% were conducted with the supply-side respondents. The primary data has been collected through questionnaires, emails, and telephone interviews.

After interacting with industry experts, brief sessions were conducted with highly experienced independent consultants to reinforce the findings from our primary. This, along with the in-house subject matter experts’ opinions, has led us to the findings as described in the remainder of this report. The breakdown of primary respondents is as follows:

Interactive Kiosk Market
 Size, and Share

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

The bottom-up procedure has been employed to arrive at the overall size of the interactive kiosk market.

  • Identifying end users that are either using or are expected to use interactive kiosk.
  • Analyzing major providers of interactive kiosk and original equipment manufacturers (OEMs) as well as studying their portfolios and understanding different technologies used. 
  • Analyzing historical and current data pertaining to the market, in terms of volume, for each type segment of the interactive kiosk market.
  • Analyzing the average selling price of interactive kiosk based on different technologies used in different products.
  • Arriving at the market estimates by analyzing the revenue of companies and then combining these figures to arrive at the market size.
  • Studying various paid and unpaid sources, such as annual reports, press releases, white papers, and databases, to gather the required information. 
  • Tracking the ongoing developments and identifying the upcoming ones in the market that include investments, research and development activities, product launches, collaborations, and partnerships undertaken, as well as forecasting the market based on these developments and other critical parameters.
  • Carrying out multiple discussions with the key opinion leaders to understand the interactive kiosk and related raw materials, as well as products designed and developed to analyze the break-up of the scope of work carried out by the key companies manufacturing panels.
  • Verifying and cross-checking the estimate at every level through discussions with key opinion leaders such as chief executives (CXOs), directors, and operation managers, and finally with the domain experts in MarketsandMarkets.

Interactive Kiosk Market
 Size, and Botton Up Approach

The top-down approach has been used to estimate and validate the total size of the interactive kiosk market.

  • Focusing on top-line investments and expenditures being made in the ecosystems of various verticals.
  • Calculating the market size considering revenues generated by major players through the cost of the interactive kiosk systems. 
  • Segmenting each application of interactive kiosk in each region and deriving the global market size based on region.
  • Acquiring and analyzing information related to revenues generated by players through their key product offerings.
  • Conducting multiple on-field discussions with key opinion leaders involved in the development of various interactive kiosk offerings.
  • Estimating the geographic split using secondary sources based on various factors, such as the number of players in a specific country and region and the types of components, levels of services offered, and types of software implemented.

Interactive Kiosk Market
 Size, and Top Down Approach

Data Triangulation

After arriving at the overall market size-using the market size estimation processes as explained above—the market has been split into several segments and subsegments. To complete the entire market engineering process and arrive at the exact statistics of each market segment and subsegment, data triangulation and market breakdown procedures have been employed, wherever applicable. The data has been triangulated by studying various factors and trends from the demand and supply sides in the interactive kiosk market.

Market Definition

Interactive kiosks serve as user-friendly self-service solutions, offering engaging digital content and information to audiences. With versatile applications, these solutions provide benefits across various sectors, such as retail sales, cash or credit bill payments, wayfinding, tourism, information sharing, and more.

Key Stakeholders

  • Key technology providers
  • Original device manufacturers (ODMs)
  • System integrators
  • Software providers
  • Electronic hardware equipment manufacturers
  • End users
  • Assembly and packaging vendors
  • Technical universities
  • Government/private research institutes
  • Market research and consulting firms

Report Objectives

  • To describe and forecast the size of the interactive kiosk market, in terms of value, based on offering, type, location, panel size, and vertical
  • To describe and forecast the market size of various segments across four key regions—Americas, Europe, Asia Pacific, and Rest of the World (RoW), in terms of value
  • To forecast the size of interactive kiosk market, in terms of volume, based on type
  • To provide detailed information regarding the drivers, restraints, opportunities, and challenges influencing the growth of the interactive kiosk market 
  • To provide an overview of the value chain pertaining to the interactive kiosk ecosystem, along with the average selling price of interactive kiosk devices
  • To strategically analyze the ecosystem, regulatory landscape, patent landscape, Porter’s five forces, import and export scenarios, trade landscape, and case studies pertaining to the market under study
  • To strategically analyze micromarkets1 with regard to individual growth trends, prospects, and contributions to the overall market
  • To analyze opportunities in the market for stakeholders by identifying high-growth segments
  • To provide details of the competitive landscape for market leaders
  • To analyze strategies, such as product launches, collaboration, acquisitions, and partnership were adopted by players in interactive kiosk market
  • To profile key players in the interactive kiosk market and comprehensively analyze their market ranking based on their revenue, market share, and core competencies2

Available customizations:

With the given market data, MarketsandMarkets offers customizations according to the specific requirements of companies. The following customization options are available for the report:

  • Detailed analysis and profiling of additional market players based on various blocks of the supply chain
Custom Market Research Services

We will customize the research for you, in case the report listed above does not meet with your exact requirements. Our custom research will comprehensively cover the business information you require to help you arrive at strategic and profitable business decisions.

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Jan, 2024
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