Interactive Kiosk Market by Offering (Hardware and Software & Services), Type (Bank Kiosks, Self-service Kiosks and Vending Kiosks), Location (Indoor and Outdoor), Panel Size, Vertical and Region (2022-2027)
The Interactive kiosk market is projected to grow from USD 28.8 billion in 2022 to reach USD 39.1 billion by 2027 ; it is expected to grow at a Compound Annual Growth Rate (CAGR) of 6.3 % from 2022 to 2027.
The growth of this market is driven by factors such as enhanced shopping experience for customers, rising demand for self-service in banking & financial services, enhanced applications over conventional services and innovations in touch screen display and glass technology.
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Impact of COVID-19 on Interactive Kiosk Market Size and Forecast
The outbreak and the spread of COVID-19 have affected the market. The impact of the COVID-19 outbreak impacted global operations across various industries in different regions.
The adverse effects of the virus became more prevalent in locations where customers, suppliers, or manufacturers conduct business, as the companies experienced constrained supply or curtailed demand that provided material impacts, thereby impacting the overall interactive kiosk market.
This is due to personnel restrictions, limited production, delayed purchases, and disruptions in the supply chain, coupled with restrictions on cross-border trade, resulting in delays in the completion of raw material and component consignments, particularly from China. The spread of COVID-19 has affected various industries such as automotive, electronics manufacturing, and hospitality due to the minimal operations of companies or facilities.
However, the pandemic created lucrative business growth opportunities for interactive kiosk vendors to expand their offerings, mainly focusing on reducing the need to interact with customers and still cater to their needs and enhance serviceability. The self-service kiosks offer assistance to people without the need for interaction with co-ordinators or salespeople thereby minimizing the contact and ensuring the adherence to social distancing protocols. Self-service kiosks, in any environment, can help to limit person-to-person interaction, in turn, reducing the risk of transmission of disease or virus between staff and patients or guests. Because most person-to-person interactions occur within close proximity, and often entails talking, the passing back and forth of credit cards or some other form of payment, and a receipt, it escalates the chances of exposure. The preference is for customers to interact with a kiosk rather than with staff at the reception desk.
The market will not be as adversely affected by COVID-19 as other sectors. The market will witness a moderate impact. In the long run, this crisis will cause several verticals such as hospitality, transportation, and banking & financial institutions, government offices to capitalize on self-service and contactless technology to ensure safety of its customers as well as staff.
Interactive Kiosk Ecosystem
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Interactive Kiosk Market Segment Overview
“Indoor Kiosk to hold the larger share of market during the forecast period .”
The market for indoor interactive kiosks held a larger share in 2021 and is expected to follow the trend during the forecast period. Interactive kiosks are finding their use across a range of verticals.
The indoor interactive kiosks are majorly used in malls, healthcare centers, government and corporate offices, banks, airports, casinos, and so on. An indoor kiosk can help attract customers if placed in a crowded place. The growing interest in automation and self-service technology majorly in the retail, banking, entertainment, transportation, and hospitality sectors is contributing towards the larger share for indoor kiosks in the market.
“Self-service kiosks to a significant share of market during the forecast period”
Self-service kiosks are being deployed widely in different verticals such as retail, healthcare, banking & financial services, government for automating various tasks.
Fast food or Quick service restaurants (QSR) utilize self-service information kiosks to advertise trending products as well as allow an individual to place an order on their own so that it is ready for them by the time, they finish queuing from the line. Government services such as the DMV or Post Office employ self-service kiosks to help with scheduling needs and for tracking packages.
In the retail segment, self-service kiosks enable customers to easily shop additional products, sizes, and options even if they are not available in-store. Self-service kiosks ease the process for shoppers to find product pricing, availability, and feature comparison information. The automated self-service kiosks in the healthcare industry help in mechanized check-ins and registration, patient status, online filling of forms and questionnaires, insurance confirmation, systematize patient queuing, payment of bills and report of outstanding payments.
“ Healthcare vertical segment to hold a significant share of market during the forecast period ”
In the wake of the global COVID-19 pandemic, interactive kiosks are playing a major role in the healthcare sector in containing the virus transmission.
Self-service check-in interactive kiosks have become relatively common in clinics and hospitals to increase patient privacy and speed up check-in procedures. These self-service kiosks can also help to limit person-to-person interaction, in turn, reducing the risk of transmission of disease or virus between staff and patients. Because most person-to-person interactions occur within close proximity, and often entail talking, the passing back and forth of credit cards, or some other form of payment, and a receipt, it escalates the chances of exposure to the COVID-19 virus. The preference is for patients or guests to interact with a Kiosk rather than with staff at the reception desk.
“Interactive kiosk market in Asia Pacific estimated to grow at the fastest rate during the forecast period”
Asia Pacific region is expected to witness the highest growth during the forecast period. The growing popularity of kiosk products, large potential customer base, and technological advancements taking place in countries such as India and China are the factors contributing to the growth of market in Asia Pacific.
The growing urbanization in the Asia Pacific region is boosting the construction of modern infrastructure. Further, the changing lifestyle of youths is leading to the development of malls, multiplexes, theatres, & entertainment infrastructure aiding the growth of market in the region. The increasing awareness of technology has led to the demand for such self-service technology in the varied sectors like entertainment sector, banking and financial sector, hospitality sector, healthcare sector and more.
Key Market Players in Interactive Kiosk Market
- KIOSK Information Systems (US)
- Olea Kiosks Inc. (US)
- Frank Mayer and Associates, Inc. (US)
- Source Technologies (US)
- NCR Corporation (US)
- GLORY LIMITED (Japan)
- Diebold Nixdorf (US)
- Embross (Canada)
- Meridian Kiosks (US)
- REDYREF Interactive Kiosks (US)
- lilitab, LLC (US)
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Interactive Kiosk Market Scope
:
|
Report Metric |
Details |
|
Market size available for years |
2018—2027 |
|
Base year |
2021 |
|
Forecast period |
2022—2027 |
|
Segments covered |
Type, Offerings, Location, Panel Size, Vertical, and Region |
|
Geographic regions covered |
North America, Europe, Asia Pacific, and RoW |
|
Companies covered |
NCR Corporation (US), Diebold Nixdorf (US), GLORY LIMITED (Japan), KIOSK Information Systems (US), Olea Kiosks Inc. (US), Korala Associates Limited (KAL) (US), Acante Solutions Limited (UK), SlabbKiosks (US), IntuiFace (France), Aila Technologies (US), Advanced Kiosks (US), Dynatouch (US), LamasaTech (UK), Shenzhen Lean Kiosk Systems Co., LTD (LKS) (China), are among a few emerging companies in the interactive kiosk market. |
Interactive Kiosk Market Dynamics
Driver: Enhanced shopping experience for customers
Interactive kiosks offer several benefits to service providers and optimize the overall cost of businesses by reducing labor and infrastructure set-up. Self-service technologies help customers independently do tasks, without the involvement of direct service representatives.
This provides a higher level of satisfaction to consumers by offering control over their purchase decisions. These major factors have led to the widespread adoption of self-service interactive kiosk.
Self-checkout kiosks with integrated point of sale (POS) capabilities let customers scan and pay for their goods without help from an associate. While stores benefit from shorter lines and less demand on human labor, they can also reduce shrinkage by integrating AI capabilities into these self-service kiosks. Interactive kiosks have gained tremendous popularity not only in retail but also in verticals such as healthcare and transportation due to the fast adaptability of the technology by the customers. The intuitive and interactive nature of touchscreen kiosks fueled the growth of interactive kiosks providing an easy buying experience to the customers, along with less time consumption. The consumers prefer online shopping at the self-service kiosk than standing in the long queues and dealing with the sales personnel face-to-face, as kiosks can perform functions, such as exhibiting information, displaying the options available, and providing a platform for easy money transactions. The touchscreen interaction facility can help deliver highly efficient services to customers, leading to customer satisfaction
Restraint: Rising cyber crime incidents
Interactive kiosks are prone to theft and security issues if not maintained or abided by the regulations. An authenticated identity proof of the person is used to access the kiosk payments as there is a possibility of the information being misused by any third party.
Due to rise in cybercrimes, many users fear to make monetary transactions or input their private bank pins in the kiosks. The kiosks with payment gateways are more vulnerable to hacking.
Presently, the misuse of bank kiosks and cards is a major cybercrime observed. Public kiosks are subject to hacking, which keeps the customers away from adopting such online servicesForging identity before kiosks to make a fraudulent misuse, has become a common practice. Unless the kiosks are under constant surveillance, it is an obstacle in the interactive kiosk market growth.
Opportunity: Increasing number of smart cities and smart infrastructure
Smart cities are all about better city management and optimization of resource consumption with the use of integrated urban information and communications technology. These cities are focusing on infrastructure development for making them smarter.
An interactive kiosk is a noteworthy feature of smart cities, which are growing in number in urban areas. These kiosks are used for interactive advertisements, online shopping, sharing community information, travel, and weather details, as well as wayfinding, advertising, entertainment, tourist information, among others. Smart city kiosks allow visitors and residents alike to engage with their surrounding area in a seamless, digital context. Smart city interactive kiosks are used in a variety of ways, including to share local area information, directions, events, transportation details, advertising and even as a “selfie” station and Wifi hotspot.
Challenge: Developing kiosks suitable for all weather conditions for outdoor applications
With increasing technological advancements, interactive kiosks are being used for various applications. Technological advancements in displays have made them complex for outdoor applications. The reason behind this is technologies used for outdoor applications are not as advanced as they are for indoor applications.
Display panels for outdoor applications should be durable and match environmental conditions. The brightness of these screens should also be more compared with the screens used in indoor applications. In regions with excessive snowfall or rainfall, interactive products must have a fully ruggedized casing with standard powerful ventilation systems for protection against rain, dust, and cold environments. Implementing such features increases the price of the product, as well as maintenance costs. Therefore, it is considered to be a challenge for the Interactive kiosk market.
Interactive Kiosk Market Categorization
This research report categorizes the interactive kiosk market based on type, offerings, application, end-user, and region.
Market, Offerings :
- Hardware
- Software & Services
Interactive Kiosk Market, by Type:
- Bank Kiosks
- Self-services Kiosks
- Information Kiosks
- Ticketing Kiosks
- Photo Kiosks
- Patient Interactive Kiosk
- Check-in Kiosk
- Employment Kiosk
- Casino Kiosk
- Others (Others in self-service kiosks include Security kiosk, DVD kiosk, Postal Kiosk, Kiosk lockers and Way finding kiosk)
- Vending Kiosks
- Food & Beverage Vending Kiosk
- Others (Others in vending kiosk include fuel vending, candy and cigarette vending machines)
Market, by Location:
- Indoor
- Outdoor
Interactive Kiosk Market, by Panel Size:
- 17” – 32”
- Above 32”
Market, By Vertical
- Aerospace & Defence
- Automotive
- Architecture & Construction
- Medical
- Semiconductors & Electronics
- Energy & Power
- Heavy Machinery
- Mining
- Others (Other end-user industries include media, education, forensics, fashion & jewelry, and research)
Interactive Kiosk Market, By Region:
- North America
- US
- Canada
- Mexico
- Europe
- UK
- Germany
- France
- Rest of Europe
- Asia Pacific
- Japan
- China
- South Korea
- India
- Rest of Asia Pacific
- Rest of the World (RoW)
- Middle East
- Africa
- South America
Recent Developments in Interactive Kiosk Industry
- In March 2022, Bed Bath & Beyond has signed a contract with NCR Corporation. The company incorporated cloud-enabled SCO into its checkout strategy. NCR’s SCO solutions provide operational benefits such as faster checkouts and advanced capabilities on one powerful platform, including computer vision and shrink prevention solutions. With the addition of SCO, customers can checkout based on their preference, resulting in less friction and waiting times.
- In October 2021, CERTIFY Health partnered with Olea Kiosks. CERTIFY Health provides modernized solutions to healthcare organizations to optimize patient care and experience, from onboarding to check-in and payments. The solutions include CERTIFY Care, an omnichannel digital platform that streamlines patient workflows. The CERTIFY Care platform can be integrated into the Olea self-service kiosk for a frictionless and secure in-person experience.
- In June 2021, ARS Connect, an A.I. technology company behind a first-of-its-kind customizable talking A.I. workforce platform, has partnered with Frank Mayer and Associates, Inc. to offer self-service kiosk solutions for courts, government facilities, and businesses.
Frequently Asked Questions (FAQ):
What will be the dynamics for the adoption of interactive kiosk market based on vertical?
The demand for interactive kiosks for retail applications is increasing as they provide information and advertise the offerings to shoppers without the need of actual entry of the shoppers in retails stores. They also provide in-store product information and the promotional displays of products and services to attract the attention of customers. These activities also help improve the brand loyalty of the customers as the products are easily available with complete information. Kiosks can create a number of interesting customer engagement activities, such as virtual wardrobes, where customers can see themselves in the clothes, or handy product tutorials.
Which interactive kiosk type will contribute more to the overall market share by 2027?
The vending kiosks will contribute the most to the interactive kiosk market. Vending kiosks are installed in sectors such as transportation, hospitality, retail, and entertainment, as an effective way to reduce costs and increase customer satisfaction. For consumers, vending kiosks offer convenience as they can get required services instantly without standing in long queues. The increasing demand for vending machines and automated devices, technological advancements, and remote management are the factors driving the market for vending kiosks. These factors have led to the widespread adoption of self-service technology among the customers in rural, as well as urban areas.
How will technological developments such as facial recognition change the interactive kiosk landscape in the future?
In the wake of the global COVID-19 pandemic, people prefer to avoid interaction, maintain social distancing protocols and businesses might have to shift to touchless services and verification protocols. As a result, touchless kiosks will be preferred and incorporated by places of public interaction. In such instances, digital identity verification systems employing technologies such as facial recognition would be the most effective technique to verify individuals and establish secure working mechanisms. From airport security to healthcare and customer authentication, face recognition is now globally adopted. Recently, the food industry has also integrated facial recognition kiosks in restaurants to facilitate their operations.
Which region is expected to adopt interactive kiosk offerings at a fast rate?
Asia Pacific region is expected to adopt interactive kiosk offerings at the fastest rate. Developing countries such as India and China are expected to have a high potential for the future growth of the market.
What are the key market dynamics influencing market growth? How will they turn into strengths or weaknesses of companies operating in the market space?
Increasing global R&D spending on launching and developing new interactive kiosk products and solutions offers business opportunities to measurement companies. Companies such as NCR Corporation, Olea Kiosks Inc., KIOSK Information Systems and Diebold Nixdorf have been consistently spending in the research and development of interactive kiosk solutions as observed in their annual reports over the last three years. .
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TABLE OF CONTENTS
1 INTRODUCTION (Page No. - 30)
1.1 STUDY OBJECTIVES
1.2 DEFINITION AND SCOPE
1.3 STUDY SCOPE
1.3.1 MARKETS COVERED
FIGURE 1 INTERACTIVE KIOSK MARKET SEGMENTATION
1.3.2 MARKET: INCLUSIONS AND EXCLUSIONS
1.3.3 REGIONAL SCOPE
1.3.4 YEARS CONSIDERED
1.4 CURRENCY
1.5 STAKEHOLDERS
1.6 PACKAGE SIZE
1.7 SUMMARY OF CHANGES
2 RESEARCH METHODOLOGY (Page No. - 35)
2.1 RESEARCH DATA
FIGURE 2 MARKET: RESEARCH DESIGN
2.1.1 SECONDARY DATA
2.1.1.1 Major secondary sources
2.1.1.2 Key data from secondary sources
2.1.2 PRIMARY DATA
2.1.2.1 Primary interviews with experts
2.1.2.2 Breakdown of primaries
2.1.3 SECONDARY AND PRIMARY RESEARCH
2.1.3.1 Key industry insights
2.2 MARKET SIZE ESTIMATION
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 1 (SUPPLY SIDE): REVENUE OF MARKET PLAYERS
2.2.1 BOTTOM-UP APPROACH
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
2.2.1.1 Approach for capturing market size by bottom-up analysis (demand side)
2.2.2 TOP-DOWN APPROACH
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
2.2.2.1 Approach for capturing market size by top-down analysis (supply side)
2.3 DATA TRIANGULATION
FIGURE 6 DATA TRIANGULATION
2.4 RESEARCH ASSUMPTIONS
2.4.1 ASSUMPTIONS OF RESEARCH STUDY
2.5 RISK ASSESSMENT
2.6 LIMITATIONS
3 EXECUTIVE SUMMARY (Page No. - 46)
3.1 PRE-COVID-19 SCENARIO: INTERACTIVE KIOSK MARKET
TABLE 1 PRE-COVID-19 SCENARIO: MARKET, 2022–2027 (USD MILLION)
3.2 POST-COVID-19: REALISTIC SCENARIO
TABLE 2 POST-COVID-19 REALISTIC SCENARIO: MARKET (USD MILLION)
3.3 POST-COVID-19: OPTIMISTIC SCENARIO
TABLE 3 POST-COVID-19 OPTIMISTIC SCENARIO: MARKET (USD MILLION)
3.4 POST-COVID-19: PESSIMISTIC SCENARIO
TABLE 4 POST-COVID-19 PESSIMISTIC SCENARIO: MARKET (USD MILLION)
FIGURE 7 MARKET: REALISTIC, PESSIMISTIC, AND OPTIMISTIC RECOVERY SCENARIOS (USD MILLION)
3.5 IMPACT OF COVID-19 ON INTERACTIVE KIOSK MARKET
FIGURE 8 SOFTWARE & SERVICES SEGMENT EXPECTED TO COMMAND MARKET DURING FORECAST PERIOD
FIGURE 9 VENDING KIOSKS TO ACCOUNT FOR LARGEST SHARE OF MARKET IN 2027
FIGURE 10 INDOOR KIOSKS TO CAPTURE LARGER MARKET SHARE THAN OUTDOOR KIOSKS IN 2027
FIGURE 11 INTERACTIVE KIOSKS WITH 17”–32” PANEL SIZES WOULD HOLD LARGER MARKET SHARE IN 2027
FIGURE 12 RETAIL VERTICAL TO HOLD LARGEST SHARE OF MARKET IN 2022
FIGURE 13 NORTH AMERICA HELD LARGEST SHARE OF MARKET IN 2021
4 PREMIUM INSIGHTS (Page No. - 54)
4.1 MAJOR OPPORTUNITIES IN MARKET
FIGURE 14 ASIA PACIFIC TO BE FASTEST-GROWING MARKET FOR INTERACTIVE KIOSKS DURING FORECAST PERIOD
4.2 MARKET, BY TYPE
FIGURE 15 MARKET FOR BANK KIOSKS TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
4.3 MARKET IN ASIA PACIFIC, BY VERTICAL AND COUNTRY
FIGURE 16 RETAIL VERTICAL AND JAPAN TO BE LARGEST SHAREHOLDERS IN INTERACTIVE KIOSK MARKET IN ASIA PACIFIC IN 2022
4.4 MARKET, BY VERTICAL
FIGURE 17 BANKING & FINANCIAL SERVICES TO WITNESS HIGHEST CAGR IN MARKET DURING FORECAST PERIOD
4.5 MARKET, BY REGION
FIGURE 18 US TO ACCOUNT FOR LARGEST SHARE OF MARKET IN 2022
5 MARKET OVERVIEW (Page No. - 57)
5.1 INTRODUCTION
5.2 MARKET DYNAMICS
FIGURE 19 MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
5.2.1 DRIVERS
FIGURE 20 MARKET DRIVERS AND THEIR IMPACT
5.2.1.1 Strong focus of retailers to provide enhanced shopping experience to customers to increase sales and achieve quick return on investment
5.2.1.2 Increased deployment of kiosks in newer applications to improve business efficiency
5.2.1.3 Novel innovations in touchscreen display and smart glass technologies
5.2.1.4 Elevated demand for self-service machines by customers from banking and finance sector
5.2.1.5 Sudden outbreak of COVID-19 pandemic
5.2.2 RESTRAINTS
FIGURE 21 INTERACTIVE KIOSK MARKET RESTRAINTS AND THEIR IMPACT
5.2.2.1 High installation cost and constant need for regular maintenance, coupled with increased risk of theft
5.2.2.2 Substantial increase in cybercrime
5.2.3 OPPORTUNITIES
FIGURE 22 MARKET OPPORTUNITIES AND THEIR IMPACT
5.2.3.1 Increasing emphasis on integrating advanced technologies, such as IPA and GPS, in kiosks
5.2.3.2 Rising number of smart cities and smart infrastructure
FIGURE 23 GLOBAL SMART CITIES MARKET: 2017–2026
5.2.3.3 Ongoing innovations in self-service kiosks
5.2.3.4 Growing need to emplace interactive kiosks for physically challenged individuals
5.2.4 CHALLENGES
FIGURE 24 MARKET CHALLENGES AND THEIR IMPACT
5.2.4.1 Growing preference for tablets and mobile kiosks for online shopping
5.2.4.2 Developing kiosks suitable for all-weather conditions for outdoor applications
5.3 VALUE CHAIN ANALYSIS
FIGURE 25 VALUE CHAIN ANALYSIS: MAJOR VALUE ADDED DURING ASSEMBLY & MANUFACTURING AND SOFTWARE INTEGRATION PHASES
5.3.1 RESEARCH & DEVELOPMENT (R&D)
5.3.2 ASSEMBLY AND MANUFACTURING
5.3.3 SOFTWARE INTEGRATION
5.3.4 MARKETING & SALES
5.3.5 END USE/APPLICATION
5.3.6 POST-SALES SERVICES
5.4 ECOSYSTEM/MARKET MAP
FIGURE 26 ECOSYSTEM/MARKET MAP
TABLE 5 PLAYERS AND THEIR ROLES IN ECOSYSTEM
5.5 KEY STAKEHOLDERS & BUYING CRITERIA
5.5.1 KEY STAKEHOLDERS IN BUYING PROCESS
FIGURE 27 INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR TOP THREE APPLICATIONS
TABLE 6 INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR TOP THREE END-USER VERTICALS (%)
5.5.2 BUYING CRITERIA
FIGURE 28 KEY BUYING CRITERIA FOR TOP THREE INDUSTRIES
TABLE 7 KEY BUYING CRITERIA FOR TOP THREE INDUSTRIES
5.6 PORTERS FIVE FORCE ANALYSIS
TABLE 8 IMPACT OF PORTERS FIVE FORCES ON INTERACTIVE KIOSK MARKET
FIGURE 29 MARKET: PORTER’S FIVE FORCES ANALYSIS
5.6.1 INTENSITY OF COMPETITIVE RIVALRY
5.6.2 BARGAINING POWER OF SUPPLIERS
5.6.3 BARGAINING POWER OF BUYERS
5.6.4 THREAT OF SUBSTITUTES
5.6.5 THREAT OF NEW ENTRANTS
5.7 CASE STUDY ANALYSIS
5.7.1 NUTMEG STATE FCU USED SOURCE TECHNOLOGIES KIOSKS TO ENHANCE DMV EXPRESS EXPERIENCE
5.7.2 ANTUAR INTEGRATED SOURCE TECHNOLOGIES SELF-SERVICE KIOSK TO ENHANCE PRODUCTIVITY
5.7.3 MARYLAND MVA USED SELF-SERVICE KIOSK TO IMPROVE SERVICE EXPERIENCE
5.7.4 LEADING GLOBAL FOOD & BEVERAGE COMPANY DEPLOYED EMPLOYMENT KIOSK TO EFFICIENTLY SERVE ITS EMPLOYEES
5.7.5 TRILLIUM HEALTH RESOURCES LEVERAGED TEMPERATURE-SCREENING KIOSKS OFFERED BY MERIDIAN KIOSKS TO ENSURE SAFETY OF THEIR STAFF AND PATIENTS DURING COVID-19 PANDEMIC
5.7.6 IKEA LEVERAGED RETAIL KIOSK PLATFORM OFFERED BY MERIDIAN KIOSKS TO DEVELOP ITS INSTANT CREDIT SOLUTION
5.8 TRENDS IMPACTING BUSINESSES OF CUSTOMERS
5.8.1 REVENUE SHIFT AND NEW REVENUE POCKETS FOR INTERACTIVE KIOSK MANUFACTURERS
5.9 TECHNOLOGY ANALYSIS
5.9.1 INTEGRATION OF ARTIFICIAL INTELLIGENCE (AI) WITH INTERACTIVE KIOSKS
5.9.2 COMBINING CONTACTLESS TECHNOLOGY WITH INTERACTIVE KIOSKS
5.9.3 INTEGRATION OF FACIAL RECOGNITION WITH INTERACTIVE KIOSKS
5.1 TRADE ANALYSIS
5.10.1 IMPORT SCENARIO
5.10.1.1 Import scenario for parts of automatic goods vending machines, including money changing machines, n.e.s
TABLE 9 IMPORT DATA, BY COUNTRY, 2017–2020 (USD MILLION)
5.10.2 EXPORT SCENARIO
5.10.2.1 Export scenario for parts of automatic goods vending machines, including money changing machines, n.e.s
TABLE 10 EXPORT DATA, BY COUNTRY, 2017–2020 (USD MILLION)
5.11 PATENT ANALYSIS
TABLE 11 NUMBER OF PATENTS REGISTERED IN INTERACTIVE KIOSK MARKET FROM 2011 TO 2021
FIGURE 30 TOP TEN COMPANIES WITH HIGHEST NUMBER OF PATENT APPLICATIONS BETWEEN 2011 AND 2021
FIGURE 31 INTERACTIVE KIOSK PATENTS ISSUED BETWEEN 2011 AND 2021
TABLE 12 PATENT REGISTRATIONS RELATED TO MARKET
5.12 TARIFFS
TABLE 13 MFN TARIFFS FOR PARTS OF AUTOMATIC GOODS VENDING MACHINES, INCLUDING MONEY CHANGING MACHINES, N.E.S EXPORTED BY US
TABLE 14 MFN TARIFFS FOR PARTS OF AUTOMATIC GOODS VENDING MACHINES, INCLUDING MONEY CHANGING MACHINES, N.E.S EXPORTED BY CHINA
5.13 REGULATORY STANDARDS
TABLE 15 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 16 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 17 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 18 ROW: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
5.14 KEY CONFERENCES & EVENTS IN 2022–2023
TABLE 19 MARKET: DETAILED LIST OF CONFERENCES & EVENTS
5.15 PRICING ANALYSIS
TABLE 20 AVERAGE SELLING PRICES OF DIFFERENT TYPES OF INTERACTIVE KIOSKS, 2021
5.15.1 INDOOR/OUTDOOR KIOSKS
5.15.2 AVERAGE SELLING PRICES OF KIOSKS OF MARKET PLAYERS, BY TYPE
FIGURE 32 AVERAGE SELLING PRICES OF KIOSKS OF KEY PLAYERS, BY TYPE
TABLE 21 AVERAGE SELLING PRICES OF KIOSKS OF KEY PLAYERS, BY TYPE (USD)
6 INTERACTIVE KIOSK MARKET, BY OFFERING (Page No. - 96)
6.1 INTRODUCTION
FIGURE 33 MARKET, BY OFFERING
FIGURE 34 SOFTWARE & SERVICES TO DOMINATE MARKET THROUGHOUT FORECAST PERIOD
TABLE 22 MARKET, BY OFFERING, 2018–2021 (USD MILLION)
TABLE 23 MARKET, BY OFFERING, 2022–2027 (USD MILLION)
6.2 HARDWARE
FIGURE 35 MARKET, BY HARDWARE
6.2.1 DISPLAYS
6.2.1.1 Touchscreen display is primary interface for interactive self-service kiosks
6.2.2 PRINTERS
6.2.2.1 Printers in kiosk machines generate and dispense tickets, bills, coupons, etc.
6.2.3 OTHERS
6.3 SOFTWARE & SERVICES
6.3.1 SOFTWARE & SERVICES SEGMENT TO RECORD HIGHER CAGR DURING FORECAST PERIOD
7 INTERACTIVE KIOSK MARKET, BY TYPE (Page No. - 101)
7.1 INTRODUCTION
FIGURE 36 MARKET, BY TYPE
TABLE 24 MARKET, BY TYPE, 2018–2021 (USD MILLION)
FIGURE 37 BANK KIOSKS TO EXHIBIT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 25 MARKET, BY TYPE, 2022–2027 (USD MILLION)
TABLE 26 MARKET, BY TYPE, 2018–2021 (THOUSAND UNITS)
TABLE 27 MARKET, BY TYPE, 2022–2027 (THOUSAND UNITS)
7.2 BANK KIOSKS
7.2.1 MARKET FOR BANK KIOSKS TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 28 MARKET FOR BANK KIOSKS, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 29 MARKET FOR BANK KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 30 MARKET FOR BANK KIOSKS, BY LOCATION, 2018–2021 (USD MILLION)
TABLE 31 MARKET FOR BANK KIOSKS, BY LOCATION, 2022–2027 (USD MILLION)
TABLE 32 MARKET FOR BANK KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 33 INTERACTIVE KIOSK MARKET FOR BANK KIOSKS, BY REGION, 2022–2027 (USD MILLION)
7.3 SELF-SERVICE KIOSKS
TABLE 34 MARKET FOR SELF-SERVICE KIOSKS, BY TYPE, 2018–2021 (USD MILLION)
TABLE 35 MARKET FOR SELF-SERVICE KIOSKS, BY TYPE, 2022–2027 (USD MILLION)
TABLE 36 MARKET FOR SELF-SERVICE KIOSKS, BY LOCATION, 2018–2021 (USD MILLION)
TABLE 37 MARKET FOR SELF-SERVICE KIOSKS, BY LOCATION, 2022–2027 (USD MILLION)
TABLE 38 MARKET FOR SELF-SERVICE KIOSKS, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 39 INTERACTIVE KIOSK MARKET FOR SELF-SERVICE KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 40 MARKET FOR SELF-SERVICE KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 41 MARKET FOR SELF-SERVICE KIOSKS, BY REGION, 2022–2027 (USD MILLION)
7.3.1 INFORMATION KIOSKS
7.3.1.1 Information kiosks are widely used by corporate companies and healthcare facilities
TABLE 42 SELF-SERVICE KIOSK MARKET FOR INFORMATION KIOSKS, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 43 SELF-SERVICE KIOSK MARKET FOR INFORMATION KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 44 SELF-SERVICE KIOSK MARKET FOR INFORMATION KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 45 SELF-SERVICE KIOSK MARKET FOR INFORMATION KIOSKS, BY REGION, 2022–2027 (USD MILLION)
7.3.2 TICKETING KIOSKS
7.3.2.1 Self-ticketing kiosks help increase sales and revenue while improving customer satisfaction
TABLE 46 SELF-SERVICE KIOSK MARKET FOR TICKETING KIOSKS, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 47 SELF-SERVICE KIOSK MARKET FOR TICKETING KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 48 SELF-SERVICE KIOSK MARKET FOR TICKETING KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 49 SELF-SERVICE KIOSK MARKET FOR TICKETING KIOSKS, BY REGION, 2022–2027 (USD MILLION)
7.3.3 PHOTO KIOSKS
7.3.3.1 Photo kiosks are primarily used in retail, hospitality, and entertainment verticals
TABLE 50 SELF-SERVICE KIOSK MARKET FOR PHOTO KIOSKS, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 51 SELF-SERVICE KIOSK MARKET FOR PHOTO KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 52 SELF-SERVICE KIOSK MARKET FOR PHOTO KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 53 SELF-SERVICE KIOSK MARKET FOR PHOTO KIOSKS, BY REGION, 2022–2027 (USD MILLION)
7.3.4 PATIENT INFORMATION KIOSKS
7.3.4.1 Patient information kiosks enable patients to get key information related to vision, blood pressure, etc.
TABLE 54 SELF-SERVICE KIOSK MARKET FOR PATIENT INFORMATION KIOSKS, BY VERTICAL, 2018–2027 (USD MILLION)
TABLE 55 SELF-SERVICE KIOSK MARKET FOR PATIENT INFORMATION KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 56 SELF-SERVICE KIOSK MARKET FOR PATIENT INFORMATION KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 57 SELF-SERVICE KIOSK MARKET FOR PATIENT INFORMATION KIOSKS, BY REGION, 2022–2027 (USD MILLION)
7.3.5 CHECK-IN KIOSKS
7.3.5.1 Check-in interactive kiosks are suitable for applications in transportation, hospitality, and entertainment verticals
TABLE 58 SELF-SERVICE KIOSK MARKET FOR CHECK-IN KIOSKS, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 59 SELF-SERVICE KIOSK MARKET FOR CHECK-IN KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 60 SELF-SERVICE KIOSK MARKET FOR CHECK-IN KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 61 SELF-SERVICE KIOSK MARKET FOR CHECK-IN KIOSKS, BY REGION, 2022–2027 (USD MILLION)
7.3.6 EMPLOYMENT KIOSKS
7.3.6.1 Employment kiosks are mainly deployed in corporate sector to access information pertaining to pay and other benefits
TABLE 62 SELF-SERVICE KIOSK MARKET FOR EMPLOYMENT KIOSKS, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 63 SELF-SERVICE KIOSK MARKET FOR EMPLOYMENT KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 64 SELF-SERVICE KIOSK MARKET FOR EMPLOYMENT KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 65 SELF-SERVICE KIOSK MARKET FOR EMPLOYMENT KIOSKS, BY REGION, 2022–2027 (USD MILLION)
7.3.7 CASINO KIOSKS
7.3.7.1 Casino kiosks are deployed at entertainment and hospitality facilities to provide information regarding special offers
TABLE 66 SELF-SERVICE KIOSK MARKET FOR CASINO KIOSKS, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 67 SELF-SERVICE KIOSK MARKET FOR CASINO KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 68 SELF-SERVICE KIOSK MARKET FOR CASINO KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 69 SELF-SERVICE KIOSK MARKET FOR CASINO KIOSKS, BY REGION, 2022–2027 (USD MILLION)
7.3.8 OTHERS
TABLE 70 SELF-SERVICE KIOSK MARKET FOR OTHER KIOSKS, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 71 SELF-SERVICE KIOSK MARKET FOR OTHER KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 72 SELF-SERVICE KIOSK MARKET FOR OTHER KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 73 SELF-SERVICE KIOSK MARKET FOR OTHER KIOSKS, BY REGION, 2022–2027 (USD MILLION)
7.4 VENDING KIOSKS
TABLE 74 INTERACTIVE KIOSK MARKET FOR VENDING KIOSKS, BY TYPE, 2018–2021 (USD MILLION)
TABLE 75 MARKET FOR VENDING KIOSKS, BY TYPE, 2022–2027 (USD MILLION)
TABLE 76 MARKET FOR VENDING KIOSKS, BY LOCATION, 2018–2021 (USD MILLION)
TABLE 77 MARKET FOR VENDING KIOSKS, BY LOCATION, 2022–2027 (USD MILLION)
TABLE 78 MARKET FOR VENDING KIOSKS, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 79 MARKET FOR VENDING KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 80 MARKET FOR VENDING KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 81 MARKET FOR VENDING KIOSKS, BY REGION, 2022–2027 (USD MILLION)
7.4.1 FOOD AND BEVERAGE VENDING KIOSKS
7.4.1.1 Food and beverage vending kiosks provide fast services to buyers
TABLE 82 VENDING KIOSK MARKET FOR FOOD & BEVERAGE VENDING KIOSKS, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 83 VENDING KIOSK MARKET FOR FOOD & BEVERAGE VENDING KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 84 VENDING KIOSK MARKET FOR FOOD & BEVERAGE VENDING KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 85 VENDING KIOSK MARKET FOR FOOD & BEVERAGE VENDING KIOSKS, BY REGION, 2022–2027 (USD MILLION)
7.4.2 OTHERS
TABLE 86 VENDING KIOSK MARKET FOR OTHER KIOSKS, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 87 VENDING KIOSK MARKET FOR OTHER KIOSKS, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 88 VENDING KIOSK MARKET FOR OTHER KIOSKS, BY REGION, 2018–2021 (USD MILLION)
TABLE 89 VENDING KIOSK MARKET FOR OTHER KIOSKS, BY REGION, 2022–2027 (USD MILLION)
8 INTERACTIVE KIOSK MARKET, BY LOCATION (Page No. - 134)
8.1 INTRODUCTION
FIGURE 38 MARKET, BY LOCATION
TABLE 90 MARKET, BY LOCATION, 2018–2021 (USD MILLION)
FIGURE 39 OUTDOOR KIOSKS TO RECORD HIGHER CAGR IN MARKET FROM 2022 TO 2027
TABLE 91 MARKET, BY LOCATION, 2022–2027 (USD MILLION)
8.2 INDOOR
8.2.1 INDOOR KIOSKS TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD
TABLE 92 INDOOR MARKET, BY TYPE, 2018–2021 (USD MILLION)
TABLE 93 INDOOR MARKET, BY TYPE, 2022–2027 (USD MILLION)
8.3 OUTDOOR
8.3.1 OUTDOOR KIOSKS TO EXHIBIT HIGHER GROWTH RATE DURING FORECAST PERIOD
TABLE 94 OUTDOOR MARKET, BY TYPE, 2018–2021 (USD MILLION)
TABLE 95 OUTDOOR INTERACTIVE KIOSK MARKET, BY TYPE, 2022–2027 (USD MILLION)
9 MARKET, BY PANEL SIZE (Page No. - 140)
9.1 INTRODUCTION
FIGURE 40 MARKET, BY PANEL SIZE
FIGURE 41 PANEL SIZE OF 17”–32” TO DOMINATE MARKET DURING FORECAST PERIOD
TABLE 96 MARKET, BY PANEL SIZE, 2018–2021 (USD MILLION)
TABLE 97 MARKET, BY PANEL SIZE, 2022–2027 (USD MILLION)
9.2 17”–32”
9.2.1 KIOSKS WITH PANEL SIZE OF 17”–32” TO HOLD LARGER MARKET SHARE DURING FORECAST PERIOD
9.3 ABOVE 32”
9.3.1 INTERACTIVE KIOSKS WITH PANEL SIZE ABOVE 32” TO WITNESS HIGHER GROWTH RATE DURING FORECAST PERIOD
10 INTERACTIVE KIOSK MARKET, BY VERTICAL (Page No. - 144)
10.1 INTRODUCTION
FIGURE 42 MARKET, BY VERTICAL
FIGURE 43 RETAIL VERTICAL TO HOLD LARGEST SIZE OF MARKET IN 2021
TABLE 98 MARKET, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 99 MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
10.2 RETAIL
10.2.1 RETAIL SEGMENT TO HOLD LARGEST SHARE OF MARKET THROUGHOUT FORECAST PERIOD
TABLE 100 MARKET FOR RETAIL VERTICAL, BY TYPE, 2018–2021 (USD MILLION)
TABLE 101 MARKET FOR RETAIL VERTICAL, BY TYPE, 2022–2027 (USD MILLION)
10.3 HEALTHCARE
10.3.1 INTERACTIVE KIOSKS WERE ADOPTED DURING PANDEMIC TO CONTAIN RAPID SPREAD OF VIRUS
TABLE 102 MARKET FOR HEALTHCARE VERTICAL, BY TYPE, 2018–2021 (USD MILLION)
TABLE 103 MARKET FOR HEALTHCARE VERTICAL, BY TYPE, 2022–2027 (USD MILLION)
10.4 BANKING AND FINANCIAL SERVICES
10.4.1 BANKING AND FINANCIAL SERVICES ARE LIKELY TO EXHIBIT HIGHEST CAGR IN INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD
TABLE 104 MARKET FOR BANKING & FINANCIAL SERVICES VERTICAL, BY TYPE, 2018–2021 (USD MILLION)
TABLE 105 MARKET FOR BANKING & FINANCIAL SERVICES VERTICAL, BY TYPE, 2022–2027 (USD MILLION)
10.5 GOVERNMENT
10.5.1 REQUIREMENT FOR USER-FRIENDLY AND HIGHLY EFFICIENT KIOSKS FROM GOVERNMENT VERTICAL EXPECTED TO BOOST MARKET GROWTH
TABLE 106 MARKET FOR GOVERNMENT VERTICAL, BY TYPE, 2018–2021 (USD MILLION)
TABLE 107 MARKET FOR GOVERNMENT VERTICAL, BY TYPE, 2022–2027 (USD MILLION)
10.6 TRANSPORTATION
FIGURE 44 MARKET FOR TRANSPORTATION VERTICAL BASED ON TRANSPORTATION MODE
10.6.1 ROADWAY TRANSPORT
10.6.1.1 Information, ticketing, and wayfinding kiosks are mainly deployed in roadway transport
10.6.2 RAILWAY TRANSPORT
10.6.2.1 Ticketing kiosks help travelers book tickets easily in advance
10.6.3 AIRWAY TRANSPORT
10.6.3.1 Kiosks are installed across airports, especially for check-in, ticketing, and luggage tag printing
TABLE 108 MARKET FOR TRANSPORTATION VERTICAL, BY TYPE, 2018–2021 (USD MILLION)
TABLE 109 MARKET FOR TRANSPORTATION VERTICAL, BY TYPE, 2022–2027 (USD MILLION)
10.7 HOSPITALITY
10.7.1 USE OF KIOSKS IN HOTELS AND RESTAURANTS FOR CHECK-IN AND PLACING ORDERS WOULD FACILITATE MARKET GROWTH
TABLE 110 INTERACTIVE KIOSK MARKET FOR HOSPITALITY VERTICAL, BY TYPE, 2018–2021 (USD MILLION)
TABLE 111 MARKET FOR HOSPITALITY VERTICAL, BY TYPE, 2022–2027 (USD MILLION)
10.8 ENTERTAINMENT
10.8.1 DEPLOYMENT OF KIOSKS FOR ENTERTAINMENT APPLICATIONS BOOSTS MARKET GROWTH
TABLE 112 MARKET FOR ENTERTAINMENT VERTICAL, BY TYPE, 2018–2021 (USD MILLION)
TABLE 113 MARKET FOR ENTERTAINMENT VERTICAL, BY TYPE, 2022–2027 (USD MILLION)
10.9 OTHERS
TABLE 114 MARKET FOR OTHERS, BY TYPE, 2018–2021 (USD MILLION)
TABLE 115 MARKET FOR OTHERS, BY TYPE, 2022–2027 (USD MILLION)
11 GEOGRAPHIC ANALYSIS (Page No. - 162)
11.1 INTRODUCTION
FIGURE 45 MARKET, BY REGION
FIGURE 46 GEOGRAPHIC ANALYSIS: INTERACTIVE KIOSK MARKET (2022–2027)
TABLE 116 MARKET, BY REGION, 2018–2021 (USD MILLION)
TABLE 117 MARKET, BY REGION, 2022–2027 (USD MILLION)
FIGURE 47 MARKET IN ASIA PACIFIC TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
11.2 NORTH AMERICA
FIGURE 48 MARKET SNAPSHOT: NORTH AMERICA
TABLE 118 MARKET IN NORTH AMERICA, BY COUNTRY, 2018–2021 (USD MILLION)
TABLE 119 MARKET IN NORTH AMERICA, BY COUNTRY, 2022–2027 (USD MILLION)
TABLE 120 MARKET IN NORTH AMERICA, BY TYPE, 2018–2021 (USD MILLION)
TABLE 121 MARKET IN NORTH AMERICA, BY TYPE, 2022–2027 (USD MILLION)
TABLE 122 MARKET IN NORTH AMERICA, BY LOCATION, 2018–2021 (USD MILLION)
TABLE 123 MARKET IN NORTH AMERICA, BY LOCATION, 2022–2027 (USD MILLION)
TABLE 124 MARKET IN NORTH AMERICA, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 125 MARKET IN NORTH AMERICA, BY VERTICAL, 2022–2027 (USD MILLION)
11.2.1 US
11.2.1.1 US accounted for largest share of North American interactive kiosk market in 2021
11.2.2 CANADA
11.2.2.1 Canada holds second-largest position in North American market
11.2.3 MEXICO
11.2.3.1 Mexican market is expected to grow at significant rate during forecast period
11.3 EUROPE
FIGURE 49 MARKET IN EUROPE
FIGURE 50 MARKET SNAPSHOT: EUROPE
TABLE 126 MARKET IN EUROPE, BY COUNTRY, 2018–2021 (USD MILLION)
TABLE 127 MARKET IN EUROPE, BY COUNTRY, 2022–2027 (USD MILLION)
TABLE 128 MARKET IN EUROPE, BY TYPE, 2018–2021 (USD MILLION)
TABLE 129 INTERACTIVE KIOSK MARKET IN EUROPE, BY TYPE, 2022–2027 (USD MILLION)
TABLE 130 MARKET IN EUROPE, BY LOCATION, 2018–2021 (USD MILLION)
TABLE 131 MARKET IN EUROPE, BY LOCATION, 2022–2027 (USD MILLION)
TABLE 132 MARKET IN EUROPE, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 133 MARKET IN EUROPE, BY VERTICAL, 2022–2027 (USD MILLION)
11.3.1 GERMANY
11.3.1.1 Hospitality sector in Germany to contribute significantly to market growth
11.3.2 UK
11.3.2.1 UK to hold largest size of European market by 2027
11.3.3 FRANCE
11.3.3.1 Market in France to grow at highest CAGR during forecast period
11.3.4 REST OF EUROPE
11.4 ASIA PACIFIC
FIGURE 51 MARKET IN ASIA PACIFIC
FIGURE 52 MARKET SNAPSHOT: ASIA PACIFIC
TABLE 134 MARKET IN ASIA PACIFIC, BY COUNTRY, 2018–2021 (USD MILLION)
TABLE 135 INTERACTIVE KIOSK MARKET IN ASIA PACIFIC, BY COUNTRY, 2022–2027 (USD MILLION)
TABLE 136 MARKET IN ASIA PACIFIC, BY TYPE, 2018–2021 (USD MILLION)
TABLE 137 MARKET IN ASIA PACIFIC, BY TYPE, 2022–2027 (USD MILLION)
TABLE 138 MARKET IN ASIA PACIFIC, BY LOCATION, 2018–2021 (USD MILLION)
TABLE 139 MARKET IN ASIA PACIFIC, BY LOCATION, 2022–2027 (USD MILLION)
TABLE 140 MARKET IN ASIA PACIFIC, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 141 MARKET IN ASIA PACIFIC, BY VERTICAL, 2022–2027 (USD MILLION)
11.4.1 CHINA
11.4.1.1 China holds second-largest position in market in Asia Pacific
11.4.2 JAPAN
11.4.2.1 Japan accounts for largest size of market in Asia Pacific
11.4.3 SOUTH KOREA
11.4.3.1 South Korea contributes remarkably to market growth in Asia Pacific
11.4.4 INDIA
11.4.4.1 Market in India to grow at highest CAGR during forecast period
11.4.5 REST OF ASIA PACIFIC
11.5 ROW
FIGURE 53 MARKET IN ROW
FIGURE 54 MARKET SNAPSHOT: ROW
TABLE 142 MARKET IN ROW, BY REGION, 2018–2021 (USD MILLION)
TABLE 143 INTERACTIVE KIOSK MARKET IN ROW, BY REGION, 2022–2027 (USD MILLION)
TABLE 144 MARKET IN ROW, BY TYPE, 2018–2021 (USD MILLION)
TABLE 145 MARKET IN ROW, BY TYPE, 2022–2027 (USD MILLION)
TABLE 146 MARKET IN ROW, BY LOCATION, 2018–2021 (USD MILLION)
TABLE 147 MARKET IN ROW, BY LOCATION, 2022–2027 (USD MILLION)
TABLE 148 MARKET IN ROW, BY VERTICAL, 2018–2021 (USD MILLION)
TABLE 149 MARKET IN ROW, BY VERTICAL, 2022–2027 (USD MILLION)
11.5.1 SOUTH AMERICA
11.5.1.1 Rising demand for interactive kiosks from retail sector to drive market growth
11.5.2 MIDDLE EAST
11.5.2.1 Growing preference for digital payment solutions to provide impetus for interactive kiosk market growth
11.5.3 AFRICA
11.5.3.1 Increasing investments in deployment of interactive kiosks to contribute to market growth
12 COMPETITIVE LANDSCAPE (Page No. - 190)
12.1 INTRODUCTION
TABLE 150 MARKET: KEY GROWTH STRATEGIES ADOPTED BY COMPANIES FROM 2018 T0 2021
12.2 THREE-YEAR COMPANY REVENUE ANALYSIS
FIGURE 55 THREE-YEAR INTERACTIVE KIOSK REVENUE ANALYSIS OF TOP 3 PLAYERS
12.3 MARKET SHARE ANALYSIS (2021)
TABLE 151 MARKET: DEGREE OF COMPETITION
12.4 COMPANY EVALUATION MATRIX
12.4.1 STAR
12.4.2 EMERGING LEADER
12.4.3 PERVASIVE
12.4.4 PARTICIPANT
FIGURE 56 INTERACTIVE KIOSK MARKET, COMPANY EVALUATION MATRIX, 2021
12.5 STARTUP/SME EVALUATION MATRIX
TABLE 152 STARTUPS/SMES IN MARKET
12.5.1 PROGRESSIVE COMPANY
12.5.2 RESPONSIVE COMPANY
12.5.3 DYNAMIC COMPANY
12.5.4 STARTING BLOCK
FIGURE 57 MARKET, STARTUP/SME EVALUATION QUADRANT, 2021
TABLE 153 STARTUP MATRIX: DETAILED LIST OF KEY STARTUPS/SMES
TABLE 154 MARKET: COMPETITIVE BENCHMARKING OF KEY STARTUPS/SMES
12.6 INTERACTIVE KIOSK MARKET: COMPANY FOOTPRINT
TABLE 155 COMPANY FOOTPRINT
TABLE 156 COMPANY OFFERING FOOTPRINT
TABLE 157 COMPANY VERTICAL FOOTPRINT
TABLE 158 COMPANY REGIONAL FOOTPRINT
12.7 COMPETITIVE SITUATIONS AND TRENDS
12.7.1 PRODUCT LAUNCHES
TABLE 159 PRODUCT LAUNCHES, 2019–2021
12.7.2 DEALS
TABLE 160 DEALS, 2019–2021
12.7.3 OTHERS
TABLE 161 OTHERS, 2019–2021
13 COMPANY PROFILES (Page No. - 209)
(Business overview, Products/services/solutions offered, Recent Developments, MNM view)*
13.1 KEY PLAYERS
13.1.1 NCR CORPORATION
TABLE 162 NCR CORPORATION: BUSINESS OVERVIEW
FIGURE 58 NCR CORPORATION: COMPANY SNAPSHOT
13.1.2 DIEBOLD NIXDORF
TABLE 163 DIEBOLD NIXDORF: BUSINESS OVERVIEW
FIGURE 59 DIEBOLD NIXDORF: COMPANY SNAPSHOT
13.1.3 GLORY LIMITED
TABLE 164 GLORY LIMITED: BUSINESS OVERVIEW
FIGURE 60 GLORY LIMITED: COMPANY SNAPSHOT
13.1.4 KIOSK INFORMATION SYSTEMS
TABLE 165 KIOSK INFORMATION SYSTEMS.: BUSINESS OVERVIEW
13.1.5 OLEA KIOSKS INC.
TABLE 166 OLEA KIOSKS: BUSINESS OVERVIEW
13.1.6 FRANK MAYER AND ASSOCIATES, INC.
TABLE 167 FRANK MAYER AND ASSOCIATES, INC.: BUSINESS OVERVIEW
13.1.7 SOURCE TECHNOLOGIES
TABLE 168 SOURCE TECHNOLOGIES: BUSINESS OVERVIEW
13.1.8 EMBROSS
TABLE 169 EMBROSS: BUSINESS OVERVIEW
13.1.9 MERIDIAN KIOSKS
TABLE 170 MERIDIAN KIOSKS: BUSINESS OVERVIEW
13.1.10 REDYREF INTERACTIVE KIOSKS
TABLE 171 REDYREF INTERACTIVE KIOSKS: BUSINESS OVERVIEW
13.1.11 LILITAB, LLC
TABLE 172 LILITAB, LLC: BUSINESS OVERVIEW
13.2 OTHER PLAYERS
13.2.1 KAL
13.2.2 ACANTE SOLUTIONS LIMITED
13.2.3 ZEBRA TECHNOLOGIES CORPORATION
13.2.4 SLABBKIOSKS
13.2.5 ADVANTECH CO., LTD.
13.2.6 INTUIFACE
13.2.7 VERIFONE
13.2.8 AILA TECHNOLOGIES
13.2.9 ADVANCED KIOSKS
13.2.10 DYNATOUCH
13.2.11 PEERLESS-AV
13.2.12 LAMASATECH
13.2.13 IQMETRIX
13.2.14 SITA AERO
13.2.15 SHENZHEN LEAN KIOSK SYSTEMS CO.LTD (LKS)
13.2.16 VIEWPOINT INTERACTIVE SOLUTIONS
13.2.17 AIDIO
13.2.18 XIPHIAS SOFTWARE TECHNOLOGIES
13.2.19 GRGBANKING
*Details on Business overview, Products/services/solutions offered, Recent Developments, MNM view might not be captured in case of unlisted companies.
14 APPENDIX (Page No. - 272)
14.1 DISCUSSION GUIDE
14.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
14.3 AVAILABLE CUSTOMIZATIONS
14.4 RELATED REPORTS
14.5 AUTHOR DETAILS
The study involved four major activities in estimating the size for interactive kiosk market. Exhaustive secondary research was done to collect information on the market, peer market, and parent market. The next step was to validate these findings, assumptions, and sizing with industry experts across value chains through primary research. The bottom-up approach was employed to estimate the overall market size. After that, market breakdown and data triangulation were used to estimate the market size of segments and subsegments.
Secondary Research
In the secondary research process, various secondary sources have been referred to for identifying and collecting information relevant to this study. The secondary sources include annual reports, press releases, and investor presentations of companies; white papers, certified publications, and articles from recognized authors; directories; and databases. Secondary research has been mainly done to obtain key information about the supply chain of the industry, the value chain of the market, the total pool of key players, market classification and segmentation according to industry trends, geographic markets, and key developments from both market- and technology-oriented perspectives.
Secondary research was mainly used to obtain key information about the supply chain of the industry, the total pool of market players, classification of the market according to industry trends to the bottom-most level, regional markets, and key developments from the market and technology-oriented perspectives.
Primary research has also been conducted to identify segmentation types, industry trends, and key players as well as analyze the competitive landscape; and key factors affecting the market dynamics such as drivers, restraints, opportunities, and challenges. In the complete market engineering process, both top-down and bottom-up approaches have been extensively used along with several data triangulation methods to estimate and forecast the market, including the overall market segments and subsegments listed in this report. Extensive qualitative and quantitative analyses have been performed on the complete market engineering process to list the key information/insights throughout the report.
Primary Research
Extensive primary research was conducted after obtaining information about the interactive kiosk market through secondary research. Several primary interviews were conducted with market experts from both the demand and supply sides across 4 major regions, namely, the North America, Europe, Asia Pacific, and RoW. Approximately 80% and 20% of the primary interviews have been conducted with parties from the demand and supply sides, respectively. This primary data was collected through questionnaires, e-mails, and telephonic interviews.
To know about the assumptions considered for the study, download the pdf brochure
Market Size Estimation
In the complete market engineering process, both the top-down and bottom-up approaches were implemented, along with several data triangulation methods, to estimate and validate the size of the interactive kiosk market and various other dependent submarkets. Key players in the market were identified through secondary research, and their market share in the respective regions was determined through primary and secondary research. This entire research methodology included the study of annual and financial reports of the top players, as well as interviews with experts (such as CEOs, VPs, directors, and marketing executives) for key insights (quantitative and qualitative).
All percentage shares, splits, and breakdowns were determined using secondary sources and verified through primary sources. All the possible parameters that affect the markets covered in this research study were accounted for, viewed in detail, verified through primary research, and analyzed to obtain the final quantitative and qualitative data. This data was consolidated and supplemented with detailed inputs and analysis from MarketsandMarkets and presented in this report.
Interactive Kiosk Market: Bottom-Up Approach
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Data Triangulation
After arriving at the overall market size from the market size estimation process explained above, the total market has been split into several segments and subsegments. To complete the overall market engineering process and arrive at the exact statistics for all segments and subsegments, the data triangulation and market breakdown procedures have been employed, wherever applicable. The data has been triangulated by studying various factors and trends in both demand and supply sides. Along with this, the market size has been validated using both top-down and bottom-up approaches.
Report Objectives
- To define, describe, segment, and forecast the global interactive kiosk market, by offering, type, location, panel size, and vertical, in terms of value
- To describe and forecast the market for various segments with respect to four regions (along with respective countries), namely, North America, Europe, Asia Pacific (APAC), and Rest of the World (RoW), in terms of value
- To forecast the interactive kiosk market by type, in terms of volume
- To provide detailed information regarding the drivers, restraints, opportunities, and challenges pertaining to the interactive kiosk market
- To strategically analyze the micromarkets1 with respect to the individual growth trends, prospects, and their contribution to the interactive kiosk market
- To map competitive intelligence based on company profiles, key player strategies, and major developments related to the market under study
- To provide a detailed overview of the interactive kiosk value chain and its ecosystem
- To provide information about key technology trends, Porter’s five forces and patents related to interactive kiosks
- To provide information regarding trade data related to interactive kiosks
- To analyze opportunities in the market for stakeholders by identifying high-growth segments in the said market
- To strategically profile the key players and comprehensively analyze their market ranking and core competencies*
- To benchmark the market players using the proprietary company evaluation matrix framework, which analyzes them on various parameters within the broad categories of market ranking/share and product portfolio
- To analyze competitive developments such as contracts, acquisitions, product launches and developments, collaborations, and partnerships, along with research and development (R&D), in the interactive kiosk market
- To analyze the impact of COVID-19 on the growth of the interactive kiosk market
Available Customizations
With the given market data, MarketsandMarkets offers customizations according to the company’s specific needs. The following customization options are available for the report:
Product Analysis
- Product matrix that gives a detailed comparison of the product portfolio of each company
Company Information
- Detailed analysis and profiling of additional market players (up to 7)
- Triangulate with your Own Data
- Get Data as per your Format and Definition
- Gain a Deeper Dive on a Specific Application, Geography, Customer or Competitor
- Any level of Personalization
- What are the Known and Unknown Adjacencies Impacting the Interactive Kiosk Market
- What will your New Revenue Sources be?
- Who will be your Top Customer; what will make them switch?
- Defend your Market Share or Win Competitors
- Get a Scorecard for Target Partners
Growth opportunities and latent adjacency in Interactive Kiosk Market
looking for Kiosk and SCO market report and information.