Interactive Kiosks Market

Interactive Kiosks Market by Type (Bank Kiosks, Self-Service Kiosks, and Vending Kiosks), Vertical (Retail, Healthcare, Banking & Financial Services, Government, Transportation, Hospitality, Entertainment), Offering, & Geography - Global Forecast to 2023

Report Code: SE 4036 Dec, 2019, by marketsandmarkets.com
Updated date -

The Interactive kiosks market forecasts to grow from USD 20.4 billion in 2016 to USD 30.5 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 5.7% during the forecast period. The major factors that are expected to be driving the market are increasing interest of customers in self-service interactive kiosks, enhanced shopping experience for customers, and cost-effective and effective medium for operations and geographic expansion of businesses. The objective of the report is to define, describe, and forecast the interactive kiosks market size based on offering, type, location, panel size, vertical, and region.

Interactive Kiosks Market

“Market for the vending kiosks is expected to hold the largest share during the forecast period.”

The interactive kiosks market based on type is segmented into bank kiosks, self-service kiosks, and vending kiosks. The vending kiosks segment held the largest share of the interactive kiosk market in 2016. One of the major drivers for the growth of the market for vending kiosks is the rise in number of cashless vending machines. The increasing preference of customers for cashless payment modes (through mobile devices, credit cards, and debit cards) is in turn, propelling the increase in adoption of cashless vending machines. In addition to this, secure payment gateways and increased efficiency of network operators also fuel the growth of this interactive kiosks market.

“The retail vertical expected to hold the largest market share during the forecast period”

The interactive kiosks market based on vertical has been segmented into retail, healthcare, banking and financial services, government, transportation, hospitality, entertainment, and others. The demand for interactive kiosks for the retail applications is increasing as they display the information and advertise the offerings to shoppers, without the need of actual entry of the shoppers in the retails stores. It also enables in-store product information and promotional displays of the products and services to attract the attention of customers.

Interactive Kiosks Market

“North America expected to account for the largest market share during the forecast period”

North America is expected to hold the largest size of the interactive kiosks market during the forecast period owing to the strong economic conditions and high customer adoption rates. This region holds the largest market size due to the high demand from the retail, entertainment, travel, finance, and healthcare industries. The increasing focus of the retailers on enhancing the levels of customer satisfaction is likely to further boost the investments in interactive kiosks, driving the market growth of the market in this region.

Market Dynamics

Driver: Increasing Interest of Customers in Self-Service Interactive Kiosks

Interactive kiosks are the systems offering self-service facilities and are an integral part of the places with high footfalls such as retail outlets, airports, and theaters. They are also used for the applications such as registering patients in hospitals, booking movie tickets, and making flight reservations. Interactive kiosks offer several benefits to service providers and optimize the overall cost of businesses by reducing the labor and infrastructure set-up. Self-service technologies help the customers to attain a service independently, without the involvement of direct service representatives. These major factors have led to the widespread adoption of self-service interactive kiosk among customers in the urban areas.

Restraint: High Initial Cost and Need for Regular Maintenance of Interactive Kiosks

The initial cost of the installation of kiosks is high, and the software required for every kiosk is customized as per its intended functions. The cost is dependent on design, function, and location—indoors or outdoors. Also, the authorization of the interactive kiosks requires high expenditure. As a result, many of the providers rent the interactive kiosk systems for certain period if the use is temporary or if they are not capable of investing a high amount in the installations. However, even if the maintenance cost of the system is high, the maintenance of hardware and software ensures smooth operations of the systems. As these kiosks are touchscreen displays, entire communication is based on the interactive displays, and technical fault or damage to it would cause the system to a standstill. Many providers opt for tougher screens in the high-traffic areas, where the screens are more likely to be damaged.

Opportunity: Integration of Intelligent Personal Assistant and Knowledge Navigator Technology

Interactive kiosks are being integrated with various technologies that have enhanced its application in the different industries such as entertainment, education, and transport, along with the major application area of retail industry. The integration of intelligent personal assistant and knowledge navigator technologies, such as Siri and Cortana, may lead to real-time problem-solving. Growing use of global positioning system (GPS) technology in Telekiosks has increased their usability in serving customers in the remote area. In addition, its use as a tracking device may also help hospitals and government organizations to keep visitors’ record. Developments in the retail industry have increased the demand for vending machines, which is also expected to offer avenues for the growth of the interactive kiosk industry over the next 7 years. The payment arena is also impacting the interactive kiosks market; few systems have incorporated technologies such as near field communication (NFC), 2D barcodes, and biometrics to accept payments through mobile wallets and other schemes.

Challenge: Rise in the Use of Tablets and Mobile Kiosks for Online Shopping

The prominent challenge to the interactive kiosks market, at present, is the customer preference for online shopping using tablets or mobile phones. The mobile apps pose a threat to kiosks, as many tasks performed at interactive kiosks can be performed on mobile phones. Young population worldwide is accustomed to use technologically advanced devices in their routine, and they tend to demand all retail products and other services quickly. Thus, the mobile applications could be a challenge to interactive kiosks if the kiosks are not placed in the user-friendly locations and if they are not maintained properly to provide timely and efficient service. This poses a challenge for the kiosk providers to take a call on investing in the large and costly interactive kiosks, in case, if the customers could be reached on their own smart devices. The new phenomenon of vertical integration on the smartphones and kiosks is being implemented to grow the business with the help of kiosks. For instance, B-cycle (US), a bike rentals company, has developed an app that guides the users to the closest kiosk, and once the work is done, it would guide them to the nearest open dock to return the bike. Also, the smart locker is another similar example of systems trying to bridge the gap between the mobile devices and kiosks. It allows the customers to store the product in the smart locker in any store and then retrieve their orders at that location. Amazon is one of the companies providing smart lockers to its customers, which can be accessed through e-mail or security code of the users.

Interactive Kiosks Market

Scope of the Report

Report Metric

Details

Interactive Kiosks Market size available for years

2014–2023

Base year considered

2016

Forecast period

2017–2023

Forecast units

Million (USD)

Segments covered

Offering, Type, Location, Panel Size, Vertical, and Region

Geographies covered

North America, Europe, APAC, RoW

Companies covered

KIOSK Information Systems (US), NCR Corporation (US), SlabbKiosks (US), Source Technologies (US), Diebold Nixdorf (US), Embross (Canada), IER SAS (France), Meridian (US), REDYREF (US), Advantech Co. (Taiwan), NEXCOM International Co. (Taiwan), and KAL (UK).

The research report categorizes the interactive kiosks market to forecast the revenues and analyze the trends in each of the following sub-segments:

Interactive Kiosks Market, by Offering

  • Hardware
  • Software & Services

Interactive Kiosk Market, by Type

  • Bank Kiosks
  • Self-Service Kiosks
  • Vending Kiosks

Interactive Kiosks Market, By Location

  • Indoor
  • Outdoor

Interactive Kiosk Market, By Panel Size

  • 17” – 32”
  • Above 32”

Interactive Kiosks Market, by Vertical

  • Retail
  • Healthcare
  • Banking & Financial Services
  • Government
  • Transportation
  • Hospitality
  • Entertainment
  • Others (Corporate and Education)

Geographic Analysis

  • North America
  • Europe
  • APAC
  • RoW

Key Market Players

Key players in the interactive kiosks market include KIOSK Information Systems (US), NCR Corporation (US), SlabbKiosks (US), Source Technologies (US), Diebold Nixdorf (US), Embross (Canada), IER SAS (France), Meridian Kiosk (US), Redyref Interactive Kiosk (US), Advantech Co. Ltd. (Taiwan), Nexcom International Co. Ltd. (Taiwan), KAL (UK). 

KIOSK Information Systems (US) was ranked first in the interactive kiosk market. The key strategy adopted by the company is to provide a customized design solution for the customers for the retail, bill payment, and human resource (HR) applications for highly custom-made multifunctional banking, vending, smart locker, and border security solutions. In April 2015, Intel Security collaborated with KIOSK Information systems, to provide better retail kiosk security options. The company focuses on the development of new products with advanced technology as per the demand of the customers.

Recent Developments

  • In February 2017, SlabbKiosks acquired both Phoenix Kiosk and RedDotNet to provide a wide range of kiosk products and services to their clients.
  • In February 2016, KIOSK Information Systems announced the launch of CORE K-Nect which is a new remote monitoring application that provides real-time visibility of an unattended kiosk network.
  • In May 2015, IBM sold its Global Business Services, Travel & Transportation, and kiosk business to Embross North America Ltd.

Critical questions the report answers:

  • Where will all these developments take the industry in the long term?
  • What are the upcoming trends for the interactive kiosks market?
  • Which segment provides the most opportunity for growth?
  • Who are the leading vendors operating in this market?
  • What are the opportunities for new interactive kiosk market entrants?

To speak to our analyst for a discussion on the above findings, click Speak to Analyst

Table of Content

1 Introduction
    1.1 Study Objective
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years considered for the study
    1.4 Currency
    1.5 Limitations
    1.6 Market Stakeholders

2 Research Methodology
    2.1 Research Data
    2.2 Secondary and Primary Research
    2.3 Market Size Estimation
    2.4 Market Breakdown and Data Triangulation
    2.5 Research Assumptions 

3 Executive Summary

4 Premium Insights

5 Market Overview
    5.1 Introduction
    5.2 Market Dynamics
           5.2.1 Drivers
           5.2.2 Restraints
           5.2.3 Opportunities
           5.2.4 Challenges

6 Industry Trends
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Key Trends

7 Interactive Kiosk Market, By Offering
    7.1 Introduction
    7.2 Hardware Components 
           7.2.1 Displays
           7.2.2 Printers
           7.2.3 Others
    7.3 Software Components & Services

8 Interactive Kiosks Market, By Type
    8.1 Introduction
    8.2 Bank Kiosk 
    8.3 Self-Service Kiosk
           8.3.1 Information Kiosk
           8.3.2 Ticketing Kiosk
           8.3.3 Photo Kiosk
           8.3.4 Patient Interactive Kiosk
           8.3.5 Check–in Kiosk
           8.3.6 Employment Kiosk
           8.3.7 Casino Kiosks
           8.3.8 Others (Security Kiosk, DVD Kiosk, Postal Kiosk, and Way Finding Kiosk)
    8.4 Vending Kiosk
           8.4.1 Food & Beverage Vending Kiosk
           8.4.2 Others (Fuel Vending, Candy and Cigarette Vending Machines)

9 Interactive Kiosk Market, By Location
    9.1 Introduction
    9.2 Indoor
    9.3 Outdoor

10 Interactive Kiosks Market, By Panel Size
     10.1 Introduction
     10.2 17” – 32”
     10.3 Above 32”

11 Interactive Kiosk Market, By Vertical
     11.1 Introduction
     11.2 Retail
     11.3 Healthcare
     11.4 Banking & Financial Services
     11.5 Government
     11.6 Transportation
             11.6.1 Roadway Transport
             11.6.2 Railway Transport
             11.6.3 Airway Transport
     11.7 Hospitality
     11.8 Entertainment
     11.9 Others (Education and Corporate Offices)

12 Interactive Kiosks Market, By Geography
     12.1 Introduction
     12.2 North America
             12.2.1 US
             12.2.2 Canada
             12.2.3 Mexico
     12.3 Europe
             12.3.1 Germany
             12.3.2 UK
             12.3.3 France
             12.3.4 Italy
             12.3.5 Rest of Europe
     12.4 APAC
             12.4.1 China
             12.4.2 Japan
             12.4.3 India
             12.4.4 South Korea
             12.4.5 Rest of APAC
     12.5 RoW
             12.5.1 Middle East
             12.5.2 Africa
             12.5.3 South America

13 Competitive Landscape

14 Company Profiles (Overview, Products and Services, Financials, Strategy & Development)
     14.1 Introduction
     14.2 Kiosk Information Systems
     14.3 NCR Corporation 
     14.4 Olea
     14.5 Frank Mayer
     14.6 SlabbKiosks 
     14.7 Source Technologies
     14.8 Diebold Nixdorf
     14.9 Embross 
     14.10 IER SAS  
     14.11 Meridian Kiosk
     14.12 lilitab, LLC
     14.13 Redyref Interactive Kiosk 
     14.14 Advantech Co. Ltd.
     14.15 Nexcom International Co. Ltd. 
     14.16 KAL

15 Key Innovators
     15.1 Hashtech Systems Pvt. Ltd
     15.2 Zivelo
     15.3 IntuiLab
     15.4 Aila Technologies
     15.5 Precision Metal Works

16 Appendix


List of Tables (101 Tables)

Table 1 Interactive Kiosks Market, By Offering, 2016–2025 (USD Billion) 
Table 2 Market, By Type, 2016–2025 (USD Billion) 
Table 3 Market, By Type, 2016–2025 (Thousand Units) 
Table 4 Market for Bank Kiosks, By Region, 2016–2025 (USD Million) 
Table 5 Bank Kiosk Market for Banking and Financial Services, 2016–2025 (USD Million and Thousand Units) 
Table 6 Interactive Kiosk Market for Self-Service Kiosks, By Subtype, 2014– 2023 (USD Million) 
Table 7 Market for Self-Service Kiosks, By Region, 2014— 2023 (USD Million) 
Table 8 Interactive Kiosk Market for Self-Service Kiosks, By Vertical, 2014– 2023 (USD Million) 
Table 9 Market for Information Kiosks, By Region, 2014– 2023 (USD Million) 
Table 10 Market for Information Kiosks, By Vertical, 2014– 2023 (USD Million) 
Table 11 Interactive Kiosk Market for Ticketing Kiosks, By Region, 2016–2025 (USD Million) 
Table 12 Market for Ticketing Kiosks, By Vertical, 2016–2025 (USD Million) 
Table 13 Market for Photo Kiosks, By Region, 2016–2025 (USD Million) 
Table 14 Market for Photo Kiosks, By Vertical, 2016–2025 (USD Million) 
Table 15 Interactive Kiosk Market for Patient Interactive Kiosks, By Region, 2016–2025 (USD Million) 
Table 16 Market for Check-In Kiosks, By Region, 2016–2025 (USD Million) 
Table 17 Market for Check-In Kiosks, By Vertical, 2016–2025 (USD Million) 
Table 18 Market for Employment Kiosks, By Region, 2014— 2023 (USD Million) 
Table 19 Interactive Kiosk Market for Employment Kiosks, By Vertical, 2014– 2023 (USD Million) 
Table 20 Market for Casino Kiosks, By Region, 2016–2025 (USD Million) 
Table 21 Market for Casino Kiosks, By Vertical, 2016–2025 (USD Million) 
Table 22 Market for Others, By Region, 2016–2025 (USD Million)  
Table 23 Interactive Kiosk Market for Others, By Vertical, 2016–2025 (USD Million) 
Table 24 Market for Vending Kiosks, By Subtype, 2016–2025 (USD Million) 
Table 25 Market for Vending Kiosks, By Region, 2016–2025 (USD Million) 
Table 26 Interactive Kiosk Market for Vending Kiosks, By Vertical, 2016–2025 (USD Million) 
Table 27 Vending Kiosk Market for Food and Beverage Vending Kiosks, By Region, 2016–2025 (USD Million) 
Table 28 Market for Food and Beverage Vending Kiosks, By Vertical, 2016–2025 (USD Million) 
Table 29 Market for Others, By Region, 2016–2025 (USD Million) 
Table 30 Interactive Kiosk Market for Others, By Vertical, 2016–2025 (USD Million) 
Table 31 Market, By Location, 2016–2025 (USD Billion) 
Table 32 Market for Indoor Kiosks, By Industry, 2016–2025 (USD Billion)
Table 33 Market for Indoor Kiosks, By Region, 2016–2025 (USD Billion) 
Table 34 Interactive Kiosk Market for Indoor Kiosks, By Industry, 2016–2025 (USD Billion)
Table 35 Market for Outdoor Kiosks, By Region, 2016–2025 (USD Billion) 
Table 36 Market, By Panel Size, 2016–2025 (USD Billion
Table 38 Market, By Vertical, 2016–2025 (USD Billion) 
Table 39 Interactive Kiosk Market for Retail, By Type, 2016–2025 (USD Million) 
Table 40 Market for Retail, By Region, 2016–2025 (USD Million) 
Table 41 Market for Healthcare, By Type, 2016–2025 (USD Million) 
Table 42 Market for Healthcare, By Region, 2016–2025 (USD Million) 
Table 43 Market for Banking and Financial Services, By Region, 2016–2025 (USD Million) 
Table 44 Interactive Kiosk Market for Government, By Type, 2016–2025 (USD Million) 
Table 45 Market for Government, By Region, 2016–2025 (USD Million) 
Table 46 Market for Transportation, By Type, 2016–2025 (USD Million) 
Table 47 Market for Transportation, By Region, 2016–2025 (USD Million) 
Table 48 Interactive Kiosk Market for Hospitality, By Type, 2016–2025 (USD Million) 
Table 49 Market for Hospitality, By Region, 2016–2025 (USD Million) 
Table 50 Market for Entertainment, By Type, 2016–2025 (USD Million) 
Table 51 Market for Entertainment, By Region, 2016–2025 (USD Million) 
Table 52 Interactive Kiosk Market for Others, By Type, 2016–2025 (USD Million) 
Table 53 Market for Others, By Region, 2016–2025 (USD Million) 
Table 54 Market, By Region, 2016–2025 (USD Million) 
Table 55 Market in North America, By Country, 2016–2025 (USD Million) 
Table 56 Market in North America, By Type, 2016–2025(USD Million) 
Table 57 Market in North America, By Location, 2016–2025(USD Million) 
Table 58 Interactive Kiosk Market in North America, By Vertical, 2016–2025(USD Million) 
Table 59 Market in US, By Type, 2016–2025(USD Million) 
Table 60 Market in US, By Vertical, 2016–2025(USD Million) 
Table 61 Market in Canada, By Type, 2016–2025(USD Million) 
Table 62 Market in Canada, By Vertical, 2016–2025(USD Million) 
Table 63 Interactive Kiosk Market in Mexico, By Type, 2016–2025(USD Million) 
Table 64 Market in Mexico, By Vertical, 2016–2025(USD Million) 
Table 65 Market in Europe, By Country, 2016–2025(USD Million) 
Table 66 Interactive Kiosk Market in Europe, By Type, 2016–2025(USD Million) 
Table 67 Market in Europe, By Location, 2016–2025(USD Million) 
Table 68 Market in Europe, By Vertical, 2016–2025(USD Million) 
Table 69 Market in Germany, By Type, 2016–2025(USD Million) 
Table 70 Interactive Kiosk Market in Germany, By Vertical, 2016–2025(USD Million) 
Table 71 Market in UK, By Type, 2016–2025(USD Million) 
Table 72 Market in UK, By Vertical, 2016–2025(USD Million) 
Table 73 Market in France, By Type, 2016–2025(USD Million) 
Table 74 Interactive Kiosk Market in France, By Vertical, 2016–2025(USD Million) 
Table 75 Market in Rest of Europe, By Type, 2016–2025(USD Million) 
Table 76 Market in Rest of Europe, By Vertical, 2016–2025(USD Million) 
Table 77 Market in APAC, By Country, 2016–2025(USD Million) 
Table 78 Market in APAC, By Type, 2016–2025(USD Million)
Table 79 Market in APAC, By Location, 2016–2025(USD Million) 
Table 80 Interactive Kiosk Market in APAC, By Vertical, 2016–2025(USD Million) 
Table 81 Market in China, By Type, 2016–2025(USD Million) 
Table 82 Market in China, By Vertical, 2016–2025(USD Million) 
Table 83 Market in Japan, By Type, 2016–2025(USD Million) 
Table 84 Market in Japan, By Vertical, 2016–2025(USD Million) 
Table 85 Interactive Kiosk Market in South Korea, By Type, 2016–2025(USD Million) 
Table 86 Market in South Korea, By Vertical, 2016–2025(USD Million) 
Table 87 Market in India, By Type, 2016–2025(USD Million) 
Table 88 Market in India, By Vertical, 2016–2025(USD Million) 
Table 89 Market in Rest of APAC, By Type, 2016–2025(USD Million) 
Table 90 Interactive Kiosk Market in Rest of APAC, By Vertical, 2016–2025(USD Million) 
Table 91 Market in RoW, By Region, 2016–2025(USD Million) 
Table 92 Market in RoW, By Type, 2016–2025(USD Million) 
Table 93 Interactive Kiosk Market in RoW, By Location, 2016–2025(USD Million) 
Table 94 Market in RoW, By Vertical, 2016–2025 (USD Million) 
Table 95 Market in Middle East, By Type, 2016–2025(USD Million) 
Table 96 Interactive Kiosk Market in Middle East, By Vertical, 2016–2025(USD Million) 
Table 97 Market in South America, By Type, 2016–2025(USD Million) 
Table 98 Market in South America, By Vertical, 2016–2025(USD Million) 
Table 99 Interactive Kiosk Market in Africa, By Type, 2016–2025(USD Million) 
Table 100 Market in Africa, By Vertical, 2016–2025(USD Million) 
Table 101 Market Ranking for Interactive Kiosk Market, 2018


List of Figures (55 Figures)

Figure 1 Interactive Kiosks Market: Research Design
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Data Triangulation
Figure 5 Assumptions of Research Study
Figure 6 Kiosk Market, 2014–2023
Figure 7 Kiosk Market for Software and Services to Grow at Highest CAGR During Forecast Period
Figure 8 Vending Kiosks to Hold Largest Size of Market in 2017
Figure 9 Retail to Hold Largest Size of Market in 2017
Figure 10 North America Held Largest Share of Market in 2016
Figure 11 Kiosk Market for Bank Kiosks to Witness Highest CAGR During Forecast Period
Figure 12 Retail Industry Held Largest Share of Market in APAC in 2016
Figure 13 US Held Largest Share of Market in 2016
Figure 14 Market for Banking & Financial Services Grow at Highest CAGR During Forecast Period
Figure 15 Increasing Interest of Customers in Self-Service Interactive Kiosks Spurs Growth of Market
Figure 16 Regional Comparison for Digital Signage Display in 2016
Figure 17 Global Number of Cybersecurity Incidents
Figure 18 Major Value Added During Assembly and Manufacturing, and Software Providers Phases
Figure 19 Interactive Kiosk Market, By Offering
Figure 20 Software & Services to Dominate Market During Forecast Period
Figure 21 Interactive Kiosk Market, By Type
Figure 22 Market for Bank Kiosks to Grow at Highest CAGR During Forecast Period
Figure 23 APAC to Hold Largest Size of Market for Bank Kiosks in 2017
Figure 24 Information Kiosks Expected to Hold Largest Size of Market for Self-Service Kiosks in 2017
Figure 25 North America Expected to Hold Largest Size of Market for Ticketing Kiosks in 2017
Figure 26 Market for Patient Interactive Kiosks in Healthcare Vertical, 2014–2023 (USD Million)
Figure 27 North America to Hold Largest Size of Market for Check-In Kiosks in 2017
Figure 28 Retail to Hold Largest Size of Market for Other Kiosks in 2017
Figure 29 Interactive Kiosk Market for Food & Beverage Vending Kiosks for Transportation Vertical to Grow at Highest CAGR During Forecast Period
Figure 30 Interactive Kiosk Market, By Vertical
Figure 31 Retail to Hold Largest Size of Market in 2017
Figure 32 Market for Retail in APAC is to Grow at Highest CAGR During Forecast Period
Figure 33 Bank Kiosks Market for Banking and Financial Services, 2014–2023 (USD Million)
Figure 34 APAC to Hold Largest Size of Market for Banking and Financial Services in 2017
Figure 35 Market for Transportation Vertical Based on Transportation Mode
Figure 36 North America to Hold Largest Size of Market for Transportation in 2017
Figure 37 Interactive Kiosk Market, By Region
Figure 38 Geographic Snapshot of Market, 2017–2023
Figure 39 Market in North America
Figure 40 Market Snapshot: North America
Figure 41 Interactive Kiosks Market in Europe
Figure 42 Market Snapshot: Europe
Figure 43 Market in APAC
Figure 44 Interactive Kiosk Market Snapshot: APAC
Figure 45 Market in RoW
Figure 46 Market Snapshot: RoW
Figure 47 Market: Key Growth Strategy Adopted By Companies Between 2014 and 2017
Figure 48 Interactive Kiosk Market (Global) Competitive Leadership Mapping, 2017
Figure 49 Partnerships/ Agreements/ Collaborations/ Contracts/ Expansions/ Joint Ventures —Key Growth Strategies Adopted By Companies Between 2014 and 2017
Figure 50 Partnerships/ Agreements/ Collaborations/ Contracts/ Expansions/ Joint Ventures —Key Growth Strategies in Market Between 2014 and 2017
Figure 51 Geographic Revenue Mix of Major Companies
Figure 52 NCR Corporation: Company Snapshot
Figure 53 Diebold Nixdorf: Company Snapshot
Figure 54 Advantech Co.: Company Snapshot
Figure 55 Nexcom International Co.: Company Snapshot

The study involved four major activities in estimating the size of the interactive kiosks market. Exhaustive secondary research was done to collect information on the market, peer market, and parent market. The next step was to validate these findings, assumptions, and sizing with industry experts across the value chain through primary research. Both top-down and bottom-up approaches were employed to estimate the complete market’s size. After that, market breakdown and data triangulation were used to estimate the market sizes of segments and sub-segments.

Secondary Research

In the market report, both top-down and bottom-up approaches have been used to estimate and validate the size of the interactive kiosk market, along with other dependent submarkets. Key players in market have been identified through secondary research and their revenue has been determined through primary and secondary research activities. This entire research methodology involved studying annual and financial reports of the top players and interviewing experts (such as CEOs, VPs, directors, and marketing executives) for key insights (both quantitative and qualitative). All percentage shares, splits, and breakdowns have been determined using secondary sources and verified through primary sources. All the possible parameters that may affect the markets covered in this research study have been accounted for, viewed in detail, verified through primary research, and analyzed to obtain the final quantitative and qualitative data. This data has been consolidated and supplemented with detailed inputs and analysis from MarketsandMarkets and presented in this report.

Primary Research

The interactive kiosk market supply chain comprises several stakeholders, such as key technology providers, manufacturers, system integrators, distribution channels, marketing & sales, and end users. The demand side of this market is characterized by applications in sectors such as retail, healthcare, banking & financial services, government, transportation, hospitality, entertainment, and others; the supply side is characterized by technology and hardware suppliers, and software providers. Various primary sources from both the supply and demand sides of the market were interviewed to obtain qualitative and quantitative information. The breakdown of the primary respondents is provided below:

Interactive Kiosks Market

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

Both top-down and bottom-up approaches were used to estimate and validate the total size of market. These methods were also extensively used to estimate the sizes of various market sub-segments. The research methodology used to estimate the market sizes includes the following:

  • The key players in the market were identified through extensive secondary research.
  • The industry’s supply chain and market size, in terms of value, were determined through primary and secondary research.

All percentage shares, splits, and breakdowns were determined using secondary sources and verified through primary sources.

Data Triangulation

After arriving at the overall market size—using the market size estimation processes explained above—the market was split into several segments and sub-segments. To complete the overall market engineering process and arrive at the exact statistics of each market segment and sub-segment, data triangulation, and market breakdown procedures were employed, wherever applicable. The data was triangulated by studying various factors and trends from both the demand and supply sides.

The Main Objectives of this Study are:

  • To define, describe, segment, and forecast the global market, in terms of value, on the basis of offering, type, and vertical
  • To forecast the market size the concerned segments, in terms of value, with respect to 4 main regions—North America, Europe, Asia Pacific (APAC), and Rest of the World (RoW)
  • To forecast the market size, in terms of volume, for the market segmented on the basis of type
  • To strategically analyze micromarkets with respect to individual growth trends, prospects, and contribution to the total market
  • To provide detailed information regarding the major factors influencing the growth of the market (drivers, restraints, opportunities, challenges, and winning imperatives)
  • To provide a detailed value chain for market
  • To analyze the opportunities in the market for stakeholders and detail the competitive landscape of the market leaders
  • To strategically profile the key players and comprehensively analyze their market shares and core competencies, along with detailing the competitive landscape according to the competitive leadership mapping chart
  • To analyze the competitive developments such as contracts, partnerships, mergers and acquisitions, and product launches and developments in interactive kiosk market
  • To strategically profile key players and comprehensively analyze their market positions in terms of ranking and core competencies, and detail the competitive landscape for market leaders

Available Customizations:

With the given market data, MarketsandMarkets offers customizations according to the company’s specific needs. The following customization options are available for the report:

Company Information

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