North America IT Services Market

North America IT Services Market by Service Type, Deployment Mode, Organization Size, Business Function, Vertical (BFSI, Government and Defense, Healthcare, and Consumer Goods and Retail) and Country - Forecast to 2027

Report Code: TC 4910 Jan, 2023, by marketsandmarkets.com

[240 Pages Report] The North America IT services market size is expected to grow from USD 500.0 billion in 2022 to USD 700.6 billion by 2027 at a Compound Annual Growth Rate (CAGR) of 7.0% during the forecast period. Among other services, IT services companies offer software development, application operations, maintenance, systems integration, data storage, and recovery, as well as consulting, hardware deployment, cloud computing, and cybersecurity. Organizations that choose IT services can guarantee a constant supply of services at lower labor and IT expenditures. They can become more competitive by implementing the most recent technologies and taking advantage of increased resources.

North America IT Services Market

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Recession impact on the North America IT services market

The growth of the North America IT services market is anticipated to slow down due to concerns about a possible recession. The US economy's output of goods and services, or gross domestic product, shrank by 0.6 percent in the 3rd quarter after declining by 1.6 percent in 1st quarter of 2022. Two consecutive quarters of declining GDP are the usual threshold for a recession. According to a recent survey by the accounting company KPMG in 2022, more than eight out of ten CEOs believe a recession will occur within the next 12 months. 73% of the 1,300 CEOs of the largest corporations in the world surveyed agreed that a recession would restrict growth. A hiring freeze has been established by about 39% of CEOs, and 46% of them are thinking about reducing their workforce during the next six months. It is anticipated that Meta will eliminate thousands of jobs; about half of Twitter's employees were fired. They joined other organizations that recently announced layoffs, including Microsoft, Netflix, Snap, Lyft, Stripe, Peloton, and Shopify. Therefore, the North America IT services market will experience a transformation as it moves away from broad-based upgrading toward a focus on producing specific business value.

Market Dynamics

Driver: New connectivity complications increase demand for IT services

The most recent technology advancements, such as big data and analytics, the Internet of Things (IoT), Artificial Intelligence (AI), and Machine Learning (ML), have increased the connectivity and complexity of systems and network demands. Businesses lack the knowledge required to incorporate such technology into their operations. Additionally, they also lack the necessary infrastructure for implementing these technologies. As a result, purchasing new technology and maintaining it internally become more expensive. Therefore, businesses have become more open to establishing Bring-Your-Own-Device (BYOD) guidelines as the number of employees utilizing mobile applications has increased. Employees who use BYOD access to the corporate database using their own mobile devices. Although businesses quickly adopt new technology, creating more accessible and secure networks is still the main obstacle. The quality of the BYOD user experience is heavily reliant on the availability of consistent and powerful Wi-Fi connections. Customers are using bandwidth-intensive cloud-based services in their businesses, putting more strain on the network. Engaging managed service providers is a smart move for organizations looking to achieve business agility. The IT specialists at the organization thus have a huge opportunity. IT specialists use the most up-to-date tools and technology and offer strategic counsel to keep firms moving forward. They even use platforms for managed services to remotely administer enterprise systems, which aids in the expansion of businesses.

Restraint: Concerns over privacy and security

The main causes of cyber breaches and security issues are the rising use of mobile devices and the acceptance of the BYOD idea in numerous businesses. According to secondary data, cyber threat alerts are rising by 14% year over year, and the market lacks security features. Thus, it can be concluded that security-related worries are greatly increasing. Businesses must strive for stronger privacy and security services as they quickly adopt IT platforms and solutions. Despite the benefits, businesses believe that implementing cloud services will result in a loss of infrastructure control and a compromise on privacy. There are numerous third-party outsourcing arrangements used in IT services, which may raise security and confidentiality issues for the infrastructures used by web applications, databases, networks, endpoints, and virtualization. Thus, the biggest barrier to the adoption of cloud IT services continues to worry about security and privacy. Businesses that switch from internal services to outsourced cloud services confront numerous difficulties in keeping operational efficiencies, including network problems and expensive bandwidth. The provision of IT services in the cloud depends heavily on network maintenance, yet the high cost of bandwidth hampers efficient network management. Critical operations, including managed security services, managed data centers, and unified communications, may have delay problems as a result of insufficient bandwidth.

Opportunity: Increasing demand for managed services among SMEs

Managed services give SMEs a lot of space to grow and accomplish their goals. The massive increase in SMEs IT spending helps SMEs to expand by installing new and improved IT services. The demand for the North America IT services industry will rise as a result of SMEs spending rises on IT due to the adoption of the cloud, service automation, and investigation of cutting-edge digital technologies. Small companies have received IT-managed services from these technologies efficiently and affordably. Managed service providers offer various benefits, such as options for reducing CAPEX and OPEX, decreasing Total Cost of Ownership (TCO), utilizing highly modern applications that are in demand, communicating efficiently with customers and partners, and maintaining corporate operations. SMEs rely on these service providers to connect to numerous sites and maintain their services robustly. Managed service vendors offer dependable, cheap services that preserve network operations, supporting SMEs in growing and focusing more on their core businesses. These service providers are giving SMEs great opportunities to grow, expand, and stay competitive.

Challenge: Risk of vendor lock-in

Due to a lack of industry standards, vendor lock-in is a significant barrier to adopting IT services. Most initiatives and solutions with a technological foundation target the vendor lock-in problem. The limited studies that have been conducted have only partially put a spotlight on the complexity of the vendor lock-in problem in the context of the cloud. For this, when utilizing vendor services, the majority of clients are not aware of the proprietary standards that obstruct the portability and interoperability of applications. For instance, when migrating data from one data center to another, it can be difficult to carry out the migration process successfully since it is likely that the data was altered in the system of the original provider for compatibility. In this highly competitive market, businesses rely on several suppliers to give them a competitive edge over their competitors. Companies are constantly seeking improvements and are prepared to switch to better IT services to serve customers successfully. A variety of factors, including incompatible technologies, expensive switching costs, inefficient business procedures, and legal limitations, can bring on vendor lock-ins. These problems are hindering the uptake of IT services and making it harder for vendors to survive the intense competition in the North America IT services market.

US to account for largest market size during forecast period

The geographic analysis of the North America IT services market is segmented into country, including US and Canada. The US is estimated to hold the largest market share in 2022 in the North America IT services market, and the trend is expected to continue until 2027. Further, the demand for IT cloud services is rising due to massive cloud installations across end-user industries. For instance, most of the world's leading cloud providers are based in the US, and the nation has a considerable share of cloud storage. The amount of data generated in the nation is now a key factor in adopting the cloud. As the Industrial Internet of Things (IIoT) develops inside the industry 4.0 platform, IT services are becoming increasingly popular within the hybrid IT-managed environment. During the projected period, demand for IT services will increase as Artificial Intelligence (AI) usage spreads throughout the healthcare and BFSI industries. Owing to the presence of big companies, such as IBM, Cisco, and HPE, IT services are easily available at competitive prices. End users in the US are also well versed with the technology; this boosts its adoption significantly. The US is a very competitive market, and it is anticipated that this will continue throughout the forecast period. Businesses are using effective competitive tactics to stay competitive in the market and keep their customers satisfied. According to secondary data, the US consultancy and program management company “Convergence Acceleration Solutions” (CAS Group), which specializes in business and technology transformation for significant communications service providers, has been acquired by Wipro. From strategy creation and planning through execution and deployment, the joint venture will offer clients services.

North America IT Services Market Size, and Share

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As per organization size, SMEs segment to hold highest CAGR during forecast period

The North America IT services market organization size segment is subsegmented into SMEs and large enterprises. As per organization size, the SMEs segment is expected to hold the highest CAGR of 9.1% during the forecast period. The need for IT services is rising along with the number of SMEs around the world. Due to their adaptability and usability, IT services have taken on a major role in company operations and are predicted to continue expanding in the years to come. Small businesses are benefiting greatly from the implementation of managed services, including security and compliance and downtime reduction. By utilizing these IT services, SMEs can concentrate more on daily operations than on IT expenditure. According to secondary data, small firms were anticipated to spend almost USD 645 billion on IT services. Further, the demand for managed services to fulfill network specifications and security compliance is also being driven by the increase in SMEs globally. SMEs problems include unplanned downtime, cybersecurity threats, and a lack of experienced IT workers. SMEs can get assistance from managed service providers in overcoming these obstacles while controlling their IT expenses.

Key Market Players

Some of the major North America IT services market vendors are IBM (US), Hewlett Packard Enterprise (US), Accenture (Ireland), Cisco (US), Wipro (India), HCL Technologies (India), Cognizant (US), Infosys (US), Rackspace (US), TCS (India), Fujitsu (Japan), Capgemini (France), Ericsson (Sweden), Huawei Technologies Co. Ltd. (US), Nokia Networks (Finland), GTT Communications (US), SAP (Germany), DXC Technology (US), NTT Data (Japan), and NEC Corporation (US).

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Scope of the Report

Report Metrics

Details

Market size available for years 2017–2027
Base year considered 2022
Forecast period 2022–2027
Forecast units Million/Billion (USD)
Segments Covered Service Type (Professional Services, Managed Services, and Telecom Services), Business Function, Deployment Mode, Organization Size, Vertical, and Country
Geographies Covered North America
Companies Covered IBM (US), Hewlett Packard Enterprise (US), Accenture (Ireland), Cisco (US), Wipro (India), HCL Technologies (India), Cognizant (US), Infosys (US), Rackspace (US), TCS (India), Fujitsu (Japan), Capgemini (France), Ericsson (Sweden), Huawei Technologies Co. Ltd. (US), Nokia Networks (Finland), GTT Communications (US), SAP (Germany), DXC Technology (US), NTT Data (Japan), and NEC Corporation (US)

This research report categorizes the North America IT services market based on service types, organization sizes, deployment modes, business functions, verticals, and regions.

Based on the service types:
  • Professional services
    • System integration
      • Application Integration
        • Application Development
        • Application Testing
        • Application Lifecycle Management
      • Infrastructure Integration
        • Datacenter
        • Mobility
        • Network
        • Other Infrastructure Integration
    • Training and education
    • Consulting
  • Managed services
    • Managed security
    • Managed network
    • Managed data center and IT infrastructure
    • Managed communication and collaboration service
    • Managed mobility
    • Managed information
  • Telecom services
Based on the deployment modes:
  • On-premises
  • Cloud
Based on the organization sizes:
  • Large enterprises
  • Small and Medium Enterprises (SMEs)
Based on the business functions:
  • Human Resources
  • Finance and Accounting
  • Sales and Marketing
  • Supply Chain Management
  • Operations and Support
  • Manufacturing
Based on the verticals:
  • Government and defense
  • Banking, Financial Services, and Insurance (BFSI)
  • Healthcare
  • Media and entertainment
  • Consumer goods and retail
  • IT and telecom
  • Other verticals (education, chemicals, energy and utilities, and travel and hospitality)
Based on the country:
  • US
  • Canada

Recent Developments:

  • In November 2022, HCLTech launched Cloud Security As A Service On AWS. The foundation of this crucial capability is CSaaS, which uses the Borderless Security Reference Framework from HCLTech to better safeguard workloads both on-premises and on AWS. AWS customers can take advantage of a comprehensive solutions strategy based on industry best practices by using CSaaS. This strategy is based on benchmarks from the Center for Internet Security (CIS) and the AWS Well-Architected Framework. Both are used to set standards and practices for defending against cyber threats.
  • In October 2022, IBM Consulting will now offer additional services and in-depth expertise to upgrade and manage the banking group's key banking systems and applications in an open, secure manner to support compliance with industry rules. This includes implementing the built-in security and compliance controls from IBM Cloud for Financial Services to assist businesses in overcoming regulatory obstacles impeding the modernization of their IT infrastructure and applications as well as lowering third and fourth-party risk across the entire supply chain.
  • In August 2022, Wipro announced Modern Compute and Managed Applications Security Services accreditation setting Wipro’s AWS Managed Security Services apart for their continual protection, observation, and improvement of the security posture of the AWS environment. It enabled AWS clients to quickly obtain ongoing security management and monitoring approved by AWS.
  • In September 2021, after noticing an increase in demand from companies in the public sector and the health industry, Cognizant built its new delivery center in Leeds to boost its services for clients. The action solidifies Cognizant's dedication to fostering the careers of young technologists and aligns it with the UK's levelling-up and North shoring agenda.
  • In February 2021, Accenture launched a new business group with VMware to help organizations move to the cloud faster. The new business group aimed to bring together dedicated professionals with deep expertise in hybrid cloud and cloud migrations, cloud-native and application modernization, and security across key industries.

Frequently Asked Questions (FAQ):

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TABLE OF CONTENTS
 
1 INTRODUCTION (Page No. - 19)
    1.1 OBJECTIVES OF STUDY 
    1.2 MARKET DEFINITION 
           1.2.1 INCLUSIONS & EXCLUSIONS
    1.3 MARKET SCOPE 
           1.3.1 MARKET SEGMENTATION
           1.3.2 YEARS CONSIDERED
    1.4 CURRENCY CONSIDERED 
           TABLE 1 USD EXCHANGE RATE, 2019–2021
    1.5 STAKEHOLDERS 
    1.6 SUMMARY OF CHANGES 
 
2 RESEARCH METHODOLOGY (Page No. - 23)
    2.1 RESEARCH DATA 
           FIGURE 1 NORTH AMERICA IT SERVICES MARKET: RESEARCH DESIGN
           2.1.1 SECONDARY DATA
                    2.1.1.1 Key data from secondary sources
           2.1.2 PRIMARY DATA
                    2.1.2.1 Breakdown of primary interviews
                               FIGURE 2 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
                    2.1.2.2 Key data from primary sources
                               TABLE 2 PRIMARY RESPONDENTS: MARKET
                    2.1.2.3 Key industry insights
    2.2 MARKET SIZE ESTIMATION 
           2.2.1 BOTTOM-UP APPROACH
                    FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
           2.2.2 TOP-DOWN APPROACH
                    FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
    2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 
           FIGURE 5 DATA TRIANGULATION METHODOLOGY
    2.4 MARKET FORECAST 
           TABLE 3 FACTOR ANALYSIS
    2.5 RESEARCH ASSUMPTIONS 
    2.6 LIMITATIONS & RISK ASSESSMENT 
 
3 EXECUTIVE SUMMARY (Page No. - 35)
    FIGURE 6 NORTH AMERICA IT SERVICES MARKET SNAPSHOT, 2020–2027 
    FIGURE 7 TOP SEGMENTS IN MARKET 
    FIGURE 8 PROFESSIONAL SERVICES SEGMENT TO LEAD MARKET BY 2027 
    FIGURE 9 SYSTEM INTEGRATION SERVICES SEGMENT TO LEAD MARKET BY 2027 
    FIGURE 10 INFRASTRUCTURE INTEGRATION SERVICES SEGMENT TO DOMINATE MARKET BY 2027 
    FIGURE 11 APPLICATION LIFECYCLE MANAGEMENT SEGMENT TO LEAD MARKET BY 2027 
    FIGURE 12 NETWORK SEGMENT TO BE LARGEST MARKET BY 2027 
    FIGURE 13 MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICE SEGMENT TO BE LARGEST MARKET BY 2027 
    FIGURE 14 OPERATION AND SUPPORT SEGMENT TO LEAD MARKET BY 2027 
    FIGURE 15 CLOUD SEGMENT TO BE LARGER MARKET BY 2027 
    FIGURE 16 SMES SEGMENT TO BE LARGER MARKET BY 2027 
    FIGURE 17 NORTH AMERICA IT SERVICES MARKET, BY VERTICAL, 2022–2027 (USD BILLION) 
    FIGURE 18 US TO ACCOUNT FOR LARGER MARKET SHARE BY 2027 
 
4 PREMIUM INSIGHTS (Page No. - 48)
    4.1 ATTRACTIVE GROWTH OPPORTUNITIES FOR PLAYERS IN NORTH AMERICA IT SERVICES MARKET 
           FIGURE 19 DRASTIC DEMOGRAPHIC CHANGE AND TECHNOLOGICAL EVOLUTION TO DRIVE MARKET GROWTH
    4.2 MARKET, BY SERVICE TYPE (2022 VS. 2027) 
           FIGURE 20 PROFESSIONAL SERVICES SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE BY 2027
    4.3 MARKET, BY DEPLOYMENT MODE (2022 VS. 2027) 
           FIGURE 21 CLOUD SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE BY 2027
    4.4 MARKET, BY ORGANIZATION SIZE (2022 VS. 2027) 
           FIGURE 22 LARGE ENTERPRISES SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE BY 2027
    4.5 MARKET, BY BUSINESS FUNCTION (2022 VS. 2027) 
           FIGURE 23 OPERATIONS AND SUPPORT BUSINESS SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE BY 2027
    4.6 MARKET, BY VERTICAL (2022 VS. 2027) 
           FIGURE 24 GOVERNMENT AND DEFENSE SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE BY 2027
    4.7 MARKET: INVESTMENT SCENARIO 
           FIGURE 25 US TO EMERGE AS BEST MARKET FOR INVESTMENTS IN NEXT FIVE YEARS
 
5 MARKET OVERVIEW AND INDUSTRY TRENDS (Page No. - 52)
    5.1 INTRODUCTION 
    5.2 MARKET EVOLUTION 
           FIGURE 26 EVOLUTION OF NORTH AMERICA IT SERVICES MARKET
    5.3 MARKET DYNAMICS 
           FIGURE 27 MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
           5.3.1 DRIVERS
                    5.3.1.1 Increased demand for cloud services
                               FIGURE 28 BENEFITS OF CLOUD SERVICE
                    5.3.1.2 Rising digitization among enterprises
                    5.3.1.3 Rising complications in connectivity
                    5.3.1.4 Growing need for risk mitigation
           5.3.2 RESTRAINTS
                    5.3.2.1 Privacy and security concerns
                               FIGURE 29 RANSOMWARE AND PHISHING INCIDENTS ON VARIOUS CHANNELS
                    5.3.2.2 Increasing number of regulations and compliance
           5.3.3 OPPORTUNITIES
                    5.3.3.1 Increasing demand for managed services among SMEs
                    5.3.3.2 Exponential growth in IP and cloud traffic
                    5.3.3.3 Growing demand for system integrators
                    5.3.3.4 Growing scope for exploring next-generation IT technology in BFSI and healthcare sectors
           5.3.4 CHALLENGES
                    5.3.4.1 Lack of skilled workforce
                    5.3.4.2 Increase in vendor lock-in risks
                    5.3.4.3 Complexities involved in integrating IT infrastructure
    5.4 CASE STUDY ANALYSIS 
           5.4.1 ERICSSON HELPED NEWPORT UTILITIES BRING HIGH-SPEED BROADBAND TO RURAL COMMUNITIES
           5.4.2 DXC TECHNOLOGY HELPED INAIL FIGHT CYBER THREATS WITH AUTOMATION AND ML
           5.4.3 LUMEN TECHNOLOGIES PROVIDED REFINITIV’S CLIENTS WITH SUITE OF FULLY MANAGED TRADING AND DATA PROPOSITIONS
           5.4.4 CITRIX ENABLED AUTODESK INCREASE DIGITIZATION
           5.4.5 RACKSPACE TECHNOLOGY PROVIDED ZACHRY CORPORATION WITH EXPERTISE AND SUPPORT
    5.5 PATENT ANALYSIS 
           FIGURE 30 NUMBER OF PATENTS PUBLISHED, 2011–2021
           FIGURE 31 TOP TEN PATENT APPLICANTS (GLOBAL), 2021
           TABLE 4 TOP PATENT OWNERS
    5.6 SUPPLY CHAIN ANALYSIS 
           FIGURE 32 SUPPLY CHAIN ANALYSIS
    5.7 ECOSYSTEM ANALYSIS 
           FIGURE 33 ECOSYSTEM ANALYSIS
    5.8 TECHNOLOGY ANALYSIS 
           5.8.1 ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING
           5.8.2 BIG DATA AND ANALYTICS
           5.8.3 CYBERSECURITY
           5.8.4 CLOUD COMPUTING
    5.9 REGULATORY LANDSCAPE 
           5.9.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS IN NORTH AMERICA
                    TABLE 5 LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
           5.9.2 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS
                    5.9.2.1 General Data Protection Regulation (EU) (2016/679)
                    5.9.2.2 SEC Rule 17a-4
                    5.9.2.3 ISO/IEC 27001
                    5.9.2.4 System and Organization Controls 2 Type II Compliance
                    5.9.2.5 Financial Industry Regulatory Authority
                    5.9.2.6 Freedom of Information Act
                    5.9.2.7 Health Insurance Portability and Accountability Act
    5.10 PORTER’S FIVE FORCES ANALYSIS 
           FIGURE 34 PORTER’S FIVE FORCES ANALYSIS
           TABLE 6 PORTER’S FIVE FORCES ANALYSIS
           5.10.1 THREAT FROM NEW ENTRANTS
           5.10.2 THREAT FROM SUBSTITUTES
           5.10.3 BARGAINING POWER OF SUPPLIERS
           5.10.4 BARGAINING POWER OF BUYERS
           5.10.5 INTENSITY OF COMPETITIVE RIVALRY
    5.11 KEY CONFERENCES & EVENTS, 2022–2023 
                    TABLE 7 KEY CONFERENCES & EVENTS, 2022–2023
    5.12 PRICING ANALYSIS 
           5.12.1 NORTH AMERICA IT SERVICES MARKET: PRICE TRENDS
                    TABLE 8 MARKET: PRICE LEVELS
           5.12.2 AVERAGE SELLING PRICE TRENDS
                    TABLE 9 MARKET: AVERAGE SELLING PRICE LEVELS (USD)
    5.13 TRENDS/DISRUPTIONS IMPACTING BUYERS 
                    FIGURE 35 TRENDS/DISRUPTIONS IMPACTING BUYERS
    5.14 KEY STAKEHOLDERS & BUYING CRITERIA 
           5.14.1 KEY STAKEHOLDERS IN BUYING PROCESS
                    FIGURE 36 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS
                    TABLE 10 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS
           5.14.2 BUYING CRITERIA
                    FIGURE 37 KEY BUYING CRITERIA FOR END USERS
                    TABLE 11 KEY BUYING CRITERIA FOR END USERS
 
6 NORTH AMERICA IT SERVICES MARKET, BY SERVICE TYPE (Page No. - 76)
    6.1 INTRODUCTION 
           FIGURE 38 MANAGED SERVICES SEGMENT TO GROW AT HIGHEST CAGR BY 2027
           6.1.1 SERVICE TYPES: MARKET DRIVERS
                    TABLE 12 MARKET, BY SERVICE TYPE, 2017–2021 (USD BILLION)
                    TABLE 13 MARKET, BY SERVICE TYPE, 2022–2027 (USD BILLION)
    6.2 PROFESSIONAL SERVICES 
           FIGURE 39 CONSULTING SERVICES SEGMENT TO GROW AT HIGHEST CAGR BY 2027
           TABLE 14 MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD BILLION)
           TABLE 15 MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD BILLION)
           6.2.1 SYSTEM INTEGRATION SERVICES
                    FIGURE 40 APPLICATION INTEGRATION SERVICES SEGMENT TO GROW AT HIGHER CAGR BY 2027
                    TABLE 16 MARKET, BY SYSTEM INTEGRATION SERVICE, 2017–2021 (USD BILLION)
                    TABLE 17 MARKET, BY SYSTEM INTEGRATION SERVICE, 2022–2027 (USD BILLION)
                    6.2.1.1 Application Integration Services
                               6.2.1.1.1 Rising need to bridge gap between existing on-premises systems and cloud-based enterprise applications
                               FIGURE 41 APPLICATION TESTING SEGMENT TO GROW AT HIGHEST CAGR BY 2027
                               TABLE 18 NORTH AMERICA IT SERVICES MARKET MARKET, BY APPLICATION INTEGRATION SERVICE, 2017–2021 (USD BILLION)
                               TABLE 19 MARKET, BY APPLICATION INTEGRATION SERVICE, 2022–2027 (USD BILLION)
                               6.2.1.1.2 Application development
                               6.2.1.1.3 Application testing
                               6.2.1.1.4 Application lifecycle management
                    6.2.1.2 Infrastructure Integration Services
                               6.2.1.2.1 Growing demand for IT platforms
                               FIGURE 42 MOBILITY SEGMENT TO GROW AT HIGHEST CAGR BY 2027
                               TABLE 20 MARKET, BY INFRASTRUCTURE INTEGRATION SERVICE, 2017–2021 (USD BILLION)
                               TABLE 21 MARKET, BY INFRASTRUCTURE INTEGRATION SERVICE, 2022–2027 (USD BILLION)
                               6.2.1.2.2 Data center
                               6.2.1.2.3 Mobility
                               6.2.1.2.4 Network
                               6.2.1.2.5 Security
                               6.2.1.2.6 Other infrastructure integration services
           6.2.2 TRAINING AND EDUCATION SERVICES
                    6.2.2.1 Rising need to ensure hassle-free implementation of IT services
           6.2.3 CONSULTING SERVICES
                    6.2.3.1 Increasing need to decrease complexity
    6.3 MANAGED SERVICES 
           FIGURE 43 MANAGED MOBILITY SERVICE TO GROW AT HIGHEST CAGR BY 2027
           6.3.1 MANAGED SERVICES: MARKET DRIVERS
                    TABLE 22 MARKET, BY MANAGED SERVICE, 2017–2021 (USD BILLION)
                    TABLE 23 MARKET, BY MANAGED SERVICE, 2022–2027 (USD BILLION)
           6.3.2 MANAGED SECURITY SERVICE
                    6.3.2.1 Rising need to protect critical assets from cyberattacks
           6.3.3 MANAGED NETWORK SERVICE
                    6.3.3.1 Increasing demand for managed network services among SMEs
           6.3.4 MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICE
                    6.3.4.1 Rising demand for better storage and processing capabilities
           6.3.5 MANAGED COMMUNICATION AND COLLABORATION SERVICE
                    6.3.5.1 Growing need for transparent, co-managed services for cloud collaboration
           6.3.6 MANAGED MOBILITY SERVICE
                    6.3.6.1 Rising need to assist IT decision-makers in selecting hardware and applications
           6.3.7 MANAGED INFORMATION SERVICE
                    6.3.7.1 Increasing complexity in business processes
    6.4 TELECOM SERVICES 
           6.4.1 RISING DEMAND FOR ACCESSIBILITY AND RELIABILITY
 
7 NORTH AMERICA IT SERVICES MARKET, BY DEPLOYMENT MODE (Page No. - 91)
    7.1 INTRODUCTION 
           FIGURE 44 CLOUD SEGMENT TO ACCOUNT FOR LARGER MARKET SIZE BY 2027
           7.1.1 DEPLOYMENT MODES: MARKET DRIVERS
                    TABLE 24 MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD BILLION)
                    TABLE 25 MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD BILLION)
    7.2 ON-PREMISES 
           7.2.1 ON-PREMISES DEPLOYMENT MODE ENABLES ORGANIZATIONS MAINTAIN DATA SECURITY
    7.3 CLOUD 
           7.3.1 INCREASING RELIANCE OF ORGANIZATIONS ON IT ASSETS TO ENHANCE PRODUCTIVITY
   (Page No. - )
 
8 NORTH AMERICA IT SERVICES MARKET, BY ORGANIZATION SIZE (Page No. - 95)
    8.1 INTRODUCTION 
           FIGURE 45 SMES SEGMENT TO GROW AT HIGHER CAGR BY 2027
           8.1.1 ORGANIZATION SIZES: MARKET DRIVERS
                    TABLE 26 MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD BILLION)
                    TABLE 27 MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD BILLION)
    8.2 SMALL AND MEDIUM-SIZED ENTERPRISES 
           8.2.1 INCREASING IT SPENDING TO MANAGE BUSINESS OPERATIONS
    8.3 LARGE ENTERPRISES 
           8.3.1 GROWING NEED TO DIGITALIZE AND UPGRADE BUSINESS PROCESSES
 
NORTH AMERICA IT SERVICES MARKET, BY BUSINESS FUNCTION (Page No. - 99)
    9.1 INTRODUCTION 
           FIGURE 46 SALES AND MARKETING SEGMENT TO GROW AT HIGHEST CAGR BY 2027
           9.1.1 BUSINESS FUNCTIONS: MARKET DRIVERS
                    TABLE 28 MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD BILLION)
                    TABLE 29 MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD BILLION)
    9.2 HUMAN RESOURCE 
           9.2.1 RISING NEED TO IMPROVE EMPLOYEE ENGAGEMENT AND OPTIMIZE HR PROCESSES
    9.3 FINANCE AND ACCOUNTING 
           9.3.1 EFFICIENT IT SERVICES HELP REMOVE REDUNDANT TASKS
    9.4 SALES AND MARKETING 
           9.4.1 GROWING DEMAND FOR APPROPRIATE TOOLS TO ACHIEVE OUTCOME
    9.5 SUPPLY CHAIN MANAGEMENT 
           9.5.1 IT SERVICES ENABLE TIMELY PROCUREMENT
    9.6 OPERATIONS AND SUPPORT 
           9.6.1 RISING NEED TO IMPROVE PRODUCTIVITY AND QUALITY
    9.7 MANUFACTURING 
           9.7.1 GROWING DEMAND TO ANALYZE, ACCESS, AND SHARE LARGE AMOUNT OF INFORMATION
    9.8 OTHER BUSINESS FUNCTIONS 
 
10 NORTH AMERICA IT SERVICES MARKET, BY VERTICAL (Page No. - 105)
     10.1 INTRODUCTION 
               FIGURE 47 HEALTHCARE SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
             10.1.1 VERTICALS: MARKET DRIVERS
                       TABLE 30 MARKET, BY VERTICAL, 2017–2021 (USD BILLION)
                       TABLE 31 MARKET, BY VERTICAL, 2022–2027 (USD BILLION)
     10.2 GOVERNMENT AND DEFENSE 
             10.2.1 RISING DEMAND FOR TRANSFORMATION OF GOVERNMENT INFRASTRUCTURE
     10.3 BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI) 
             10.3.1 RISING NEED FOR DIGITAL TRANSFORMATION AND IMPROVED CUSTOMER EXPERIENCE
     10.4 HEALTHCARE 
             10.4.1 GROWING DEMAND FOR TOOLS TO SUPPORT USER SECURITY
     10.5 MEDIA AND ENTERTAINMENT 
             10.5.1 TECHNOLOGICAL INNOVATIONS TO FACILITATE PERSONALIZED SERVICES
     10.6 CONSUMER GOODS AND RETAIL 
             10.6.1 RISING USE OF TECHNOLOGY TO ADDRESS MARKET VOLATILITY
     10.7 IT AND TELECOM 
             10.7.1 INCREASED USE OF SMARTPHONES TO DRIVE MOBILITY SOLUTIONS
     10.8 OTHER VERTICALS 
 
11 NORTH AMERICA IT SERVICES MARKET, BY COUNTRY (Page No. - 111)
     11.1 INTRODUCTION 
             11.1.1 MARKET DRIVERS
             11.1.2 NORTH AMERICA: RECESSION IMPACT
                       FIGURE 48 NORTH AMERICA: MARKET SNAPSHOT
                       TABLE 32 MARKET, BY COUNTRY, 2017–2021 (USD BILLION)
                       TABLE 33 MARKET, BY COUNTRY, 2022–2027 (USD BILLION)
             11.1.3 US
                       11.1.3.1 Increasing number of IT cloud service providers
                                   TABLE 34 US: NORTH AMERICA IT SERVICES MARKET, BY SERVICE TYPE, 2017–2021 (USD BILLION)
                                   TABLE 35 US: MARKET, BY SERVICE TYPE, 2022–2027 (USD BILLION)
                                   TABLE 36 US: MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD BILLION)
                                   TABLE 37 US: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD BILLION)
                                   TABLE 38 US: MARKET, BY SYSTEM INTEGRATION SERVICE, 2017–2021 (USD BILLION)
                                   TABLE 39 US: MARKET, BY SYSTEM INTEGRATION SERVICE, 2022–2027 (USD BILLION)
                                   TABLE 40 US: MARKET, BY APPLICATION INTEGRATION SERVICE, 2017–2021 (USD BILLION)
                                   TABLE 41 US: MARKET, BY APPLICATION INTEGRATION SERVICE, 2022–2027 (USD BILLION)
                                   TABLE 42 US: MARKET, BY INFRASTRUCTURE INTEGRATION SERVICE, 2017–2021 (USD BILLION)
                                   TABLE 43 US: MARKET, BY INFRASTRUCTURE INTEGRATION SERVICE, 2022–2027 (USD BILLION)
                                   TABLE 44 US: NORTH AMERICA IT SERVICES MARKET, BY MANAGED SERVICE, 2017–2021 (USD BILLION)
                                   TABLE 45 US: MARKET, BY MANAGED SERVICE, 2022–2027 (USD BILLION)
                                   TABLE 46 US: MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD BILLION)
                                   TABLE 47 US: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD BILLION)
                                   TABLE 48 US: MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD BILLION)
                                   TABLE 49 US: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD BILLION)
                                   TABLE 50 US: MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD BILLION)
                                   TABLE 51 US: MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD BILLION)
                                   TABLE 52 US: MARKET, BY VERTICAL, 2017–2021 (USD BILLION)
                                   TABLE 53 US: MARKET, BY VERTICAL, 2022–2027 (USD BILLION)
             11.1.4 CANADA
                       11.1.4.1 Rising adoption of cloud by IT service vendors
                                   TABLE 54 CANADA: NORTH AMERICA IT SERVICES MARKET, BY SERVICE TYPE, 2017–2021 (USD BILLION)
                                   TABLE 55 CANADA: MARKET, BY SERVICE TYPE, 2022–2027 (USD BILLION)
                                   TABLE 56 CANADA: MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD BILLION)
                                   TABLE 57 CANADA: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD BILLION)
                                   TABLE 58 CANADA: MARKET, BY SYSTEM INTEGRATION SERVICE, 2017–2021 (USD BILLION)
                                   TABLE 59 CANADA: MARKET, BY SYSTEM INTEGRATION SERVICE, 2022–2027 (USD BILLION)
                                   TABLE 60 CANADA: MARKET, BY APPLICATION INTEGRATION SERVICE, 2017–2021 (USD BILLION)
                                   TABLE 61 CANADA: MARKET, BY APPLICATION INTEGRATION SERVICE, 2022–2027 (USD BILLION)
                                   TABLE 62 CANADA: MARKET, BY INFRASTRUCTURE INTEGRATION SERVICE, 2017–2021 (USD BILLION)
                                   TABLE 63 CANADA: NORTH AMERICA IT SERVICES MARKET, BY INFRASTRUCTURE INTEGRATION SERVICE, 2022–2027 (USD BILLION)
                                   TABLE 64 CANADA: MARKET, BY MANAGED SERVICE, 2017–2021 (USD BILLION)
                                   TABLE 65 CANADA: MARKET, BY MANAGED SERVICE, 2022–2027 (USD BILLION)
                                   TABLE 66 CANADA: MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD BILLION)
                                   TABLE 67 CANADA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD BILLION)
                                   TABLE 68 CANADA: MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD BILLION)
                                   TABLE 69 CANADA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD BILLION)
                                   TABLE 70 CANADA: MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD BILLION)
                                   TABLE 71 CANADA: MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD BILLION)
                                   TABLE 72 CANADA: MARKET, BY VERTICAL, 2017–2021 (USD BILLION)
                                   TABLE 73 CANADA: MARKET, BY VERTICAL, 2022–2027 (USD BILLION)
 
12 COMPETITIVE LANDSCAPE (Page No. - 126)
     12.1 INTRODUCTION 
     12.2 NORTH AMERICA IT SERVICES MARKET EVALUATION FRAMEWORK 
               FIGURE 49 MARKET EVALUATION FRAMEWORK
     12.3 MARKET SHARE OF TOP VENDORS 
               FIGURE 50 MARKET: VENDOR SHARE ANALYSIS
     12.4 HISTORICAL REVENUE ANALYSIS OF TOP VENDORS 
               FIGURE 51 HISTORICAL REVENUE ANALYSIS, 2017–2021 (USD MILLION)
     12.5 EVALUATION QUADRANT FOR KEY PLAYERS, 2022 
               FIGURE 52 COMPANY EVALUATION MATRIX FOR KEY PLAYERS: CRITERIA WEIGHTAGE
             12.5.1 STARS
             12.5.2 EMERGING LEADERS
             12.5.3 PERVASIVE PLAYERS
             12.5.4 PARTICIPANTS
                       FIGURE 53 COMPANY EVALUATION QUADRANT FOR KEY PLAYERS
             12.5.5 COMPETITIVE BENCHMARKING OF KEY PLAYERS
                       TABLE 74 COMPANY FOOTPRINT, BY SERVICE TYPE
                       TABLE 75 COMPANY FOOTPRINT, BY COUNTRY
                       TABLE 76 OVERALL COMPANY FOOTPRINT
     12.6 EVALUATION QUADRANT FOR STARTUPS/SMES, 2022 
               FIGURE 54 EVALUATION MATRIX FOR STARTUPS/SMES: CRITERIA WEIGHTAGE
             12.6.1 RESPONSIVE COMPANIES
             12.6.2 PROGRESSIVE COMPANIES
             12.6.3 DYNAMIC COMPANIES
             12.6.4 STARTING BLOCKS
                       FIGURE 55 EVALUATION QUADRANT FOR STARTUPS/SMES
                       TABLE 77 COMPANY FOOTPRINT FOR STARTUPS/SMES, BY SERVICE TYPE
                       TABLE 78 COMPANY FOOTPRINT FOR STARTUPS/SMES, BY COUNTRY
                       TABLE 79 OVERALL COMPANY FOOTPRINT FOR STARTUPS/SMES
             12.6.5 COMPETITIVE BENCHMARKING OF STARTUPS/SMES
                       TABLE 80 DETAILED LIST OF KEY STARTUPS/SMES
     12.7 COMPETITIVE SCENARIO 
               TABLE 81 NORTH AMERICA IT SERVICES MARKET: PRODUCT LAUNCHES, 2019–2022
               TABLE 82 MARKET: DEALS, 2019–2022
 
13 COMPANY PROFILES (Page No. - 145)
     13.1 INTRODUCTION 
     13.2 KEY PLAYERS 
(Business Overview, Services offered, Recent Developments, MnM View)*
             13.2.1 IBM
                       TABLE 83 IBM: BUSINESS OVERVIEW
                       FIGURE 56 IBM: COMPANY SNAPSHOT
                       TABLE 84 IBM: SERVICES OFFERED
                       TABLE 85 IBM: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
                       TABLE 86 IBM: DEALS
             13.2.2 HEWLETT PACKARD ENTERPRISE
                       TABLE 87 HPE: BUSINESS OVERVIEW
                       FIGURE 57 HPE: COMPANY SNAPSHOT
                       TABLE 88 HPE: SERVICES OFFERED
                       TABLE 89 HPE: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
                       TABLE 90 HPE: DEALS
             13.2.3 ACCENTURE
                       TABLE 91 ACCENTURE: BUSINESS OVERVIEW
                       FIGURE 58 ACCENTURE: COMPANY SNAPSHOT
                       TABLE 92 ACCENTURE: SERVICES OFFERED
                       TABLE 93 ACCENTURE: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
                       TABLE 94 ACCENTURE: DEALS
             13.2.4 CISCO
                       TABLE 95 CISCO: BUSINESS OVERVIEW
                       FIGURE 59 CISCO: COMPANY SNAPSHOT
                       TABLE 96 CISCO: SERVICES OFFERED
                       TABLE 97 CISCO: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
                       TABLE 98 CISCO: DEALS
             13.2.5 WIPRO
                       TABLE 99 WIPRO: BUSINESS OVERVIEW
                       FIGURE 60 WIPRO: COMPANY SNAPSHOT
                       TABLE 100 WIPRO: SERVICES OFFERED
                       TABLE 101 WIPRO: SERVICE LAUNCHES & BUSINESS EXPANSIONS
                       TABLE 102 WIPRO: DEALS
             13.2.6 HCL TECHNOLOGIES
                       TABLE 103 HCL TECHNOLOGIES: BUSINESS OVERVIEW
                       FIGURE 61 HCL TECHNOLOGIES: COMPANY SNAPSHOT
                       TABLE 104 HCL: SERVICES OFFERED
                       TABLE 105 HCL: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
                       TABLE 106 HCL: DEALS
             13.2.7 COGNIZANT
                       TABLE 107 COGNIZANT: BUSINESS OVERVIEW
                       FIGURE 62 COGNIZANT: COMPANY SNAPSHOT
                       TABLE 108 COGNIZANT: SERVICES OFFERED
                       TABLE 109 COGNIZANT: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
                       TABLE 110 COGNIZANT: DEALS
             13.2.8 INFOSYS
                       TABLE 111 INFOSYS: BUSINESS OVERVIEW
                       FIGURE 63 INFOSYS: COMPANY SNAPSHOT
                       TABLE 112 INFOSYS: SERVICES OFFERED
                       TABLE 113 INFOSYS: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
                       TABLE 114 INFOSYS: DEALS
             13.2.9 RACKSPACE
                       TABLE 115 RACKSPACE: BUSINESS OVERVIEW
                       FIGURE 64 RACKSPACE: COMPANY SNAPSHOT
                       TABLE 116 RACKSPACE: SERVICES OFFERED
                       TABLE 117 RACKSPACE: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
                       TABLE 118 RACKSPACE: DEALS
             13.2.10 TCS
                       TABLE 119 TCS: BUSINESS OVERVIEW
                       FIGURE 65 TCS: COMPANY SNAPSHOT
                       TABLE 120 TCS: SERVICES OFFERED
                       TABLE 121 TCS: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
                       TABLE 122 TCS: DEALS
     13.3 OTHER PLAYERS 
             13.3.1 FUJITSU
             13.3.2 CAPGEMINI
             13.3.3 ERICSSON
             13.3.4 HUAWEI TECHNOLOGIES CO. LTD.
             13.3.5 NOKIA NETWORKS
             13.3.6 GTT COMMUNICATIONS
             13.3.7 SAP
             13.3.8 DXC TECHNOLOGY
             13.3.9 NTT DATA
             13.3.10 NEC
             13.3.11 DELOITTE
             13.3.12 VIRTUSTREAM
             13.3.13 DIGITALOCEAN
             13.3.14 BLUELOCK
             13.3.15 NAVISITE
             13.3.16 LUMEN TECHNOLOGIES
             13.3.17 INFOR
             13.3.18 OPENTEXT
             13.3.19 CITRIX
             13.3.20 IFS
     13.4 SMES/STARTUPS 
             13.4.1 INVENTIVE WORKS
             13.4.2 TECHMATRIX
             13.4.3 MISSION CLOUD SERVICES
             13.4.4 OPTANIX
             13.4.5 SECUREKLOUD
             13.4.6 ASCEND TECHNOLOGIES
             13.4.7 ESSINTIAL
             13.4.8 AUNALYTICS
             13.4.9 2ND WATCH
             13.4.10 CLOUDNOW
*Details on Business Overview, Services Offered, Recent Developments, MnM View might not be captured in case of unlisted companies.
 
14 ADJACENT/RELATED MARKETS (Page No. - 230)
     14.1 INTRODUCTION 
             14.1.1 RELATED MARKETS
             14.1.2 LIMITATIONS
     14.2 CLOUD MANAGED SERVICES MARKET 
               TABLE 123 CLOUD MANAGED SERVICES MARKET, BY VERTICAL, 2018–2021 (USD MILLION)
               TABLE 124 CLOUD MANAGED SERVICES MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
     14.3 MANAGED SERVICES MARKET 
               TABLE 125 MANAGED SERVICES MARKET, BY REGION, 2016–2020 (USD MILLION)
               TABLE 126 MANAGED SERVICES MARKET, BY REGION, 2021–2026 (USD MILLION)
 
15 APPENDIX (Page No. - 233)
     15.1 DISCUSSION GUIDE 
     15.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 
     15.3 CUSTOMIZATION OPTIONS 
     15.4 RELATED REPORTS 
     15.5 AUTHOR DETAILS 

The study involved 4 major activities to estimate the current market size of North America IT Services Exhaustive secondary research was done to collect information on the market, the peer market, and the parent market. The next step was to validate these findings, assumptions, and sizing with industry experts across the value chain through primary research. Both top-down and bottom-up approaches were employed to estimate the complete market size. After that, the market breakup and data triangulation procedures were used to estimate the market size of the segments and subsegments.

Secondary Research

In the secondary research process, various secondary sources were referred to for identifying and collecting information for this study. The secondary sources included annual reports, press releases, and investor presentations of companies; whitepapers such as Cisco Cloud Index; certified publications; and articles from recognized associations, such as data center knowledge and government publishing sources. The research study involved the use of extensive secondary sources, directories, and databases, such as D&B Hoovers, DiscoverOrg, Factiva, Bloomberg BusinessWeek, Statista.com, respective Company websites, to identify and collect information useful for this technical, market-oriented, and commercial study of the cloud computing market. Secondary research was mainly used to obtain key information about the industry’s value chain, the total pool of key players, market classification and segmentation as per the industry trends to the bottom-most level, regional markets, and key developments from both market and technology-oriented perspectives.

Primary Research

In the primary research process, various primary sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. Primary sources from the supply-side included industry experts, such as Chief Executive Officers (CEOs), Chief Technological Officers (CTOs), Vice Presidents (VPs), marketing directors, technology and innovation directors, and related key executives from various key companies and organizations providing cloud computing services. The primary sources from the demand side included the end-users of cloud computing services, which included Chief Information Officers (CIOs), IT technicians and technologists, and IT managers at public and investor-owned utilities.

The following figure depicts the breakup of the primary profiles:

North America IT Services Market  Size, and Share

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

Both top-down and bottom-up approaches were used to estimate and validate the total size of the North America IT Services market. They were also used extensively to estimate the size of various subsegments in the market. The research methodology used to estimate the market size includes the following:

  • The key players in the industry and markets have been identified through extensive secondary research.
  • The industry’s supply chain and market size, in terms of value, have been determined through primary and secondary research processes.
  • All percentage shares, splits, and breakdowns have been determined using secondary sources and verified through primary sources.

Data Triangulation

After arriving at the overall market size—using the market size estimation processes as explained above—the market was split into several segments and subsegments. To complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment, the data triangulation and market breakup procedures were employed, wherever applicable. The data was triangulated by studying several factors and trends from both, the demand and supply sides, in the North America IT Services market.

Report Objectives

  • To define, describe, and forecast the North America IT services market basis professional, managed, and telecom services, organization size, deployment type, business function, and vertical.
  • To forecast the market size of the subsegments with respect to the North American regions (along with countries)
  • To strategically analyze micro-markets with respect to individual growth trends, future prospects, and contributions to the total market
  • To provide a detailed information regarding the major factors influencing the growth of the market (Drivers, Restraints, Opportunities, and industry-specific Challenges)
  • To analyze the opportunities in the market for the stakeholders and details of the competitive landscape for the market leaders
  • To strategically profile key players and comprehensively analyze their market shares and core competencies
  • To track and analyze competitive developments, such as mergers and acquisitions, new product developments, and partnerships and collaborations, in the market

Available Customizations

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Custom Market Research Services

We will customize the research for you, in case the report listed above does not meet with your exact requirements. Our custom research will comprehensively cover the business information you require to help you arrive at strategic and profitable business decisions.

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Report Code
TC 4910
Published ON
Jan, 2023
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