North America IT Services Market

North America IT Services Market by Service Type (Professional Services, Managed Services, and Telecom Services), Organization Size, Deployment Type, Business Function, and Vertical - Forecast to 2026

Report Code: TC 4910 Dec, 2021, by marketsandmarkets.com

[191 Pages Report] The North America IT Services Market size is expected to grow from USD 459.2 billion in 2021 to USD 660.9 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 7.6% during the forecast period. The IT services have been at the forefront of the IT revolution, which has changed the way businesses work. These services have not only enhanced the efficiency of business processes but have also helped enterprises to focus on their core competencies without having to worry about the deployed IT infrastructure. The IT services have found diverse applications across enterprises, ranging from day-to-day works, such as employee document management to complex business processes, such as supply chain management and operations management. They have streamlined business processes, which has significantly helped enterprises to reduce the overhead costs and eliminate unnecessary business processes, thus enhancing the efficiency of the overall enterprises in terms of faster decision-making and isolating problems. The adoption of IT services earlier focused on cost effectiveness and increased efficiency of business functions. However, due to the competitive nature of the market across verticals, the organizations are now focused on technologies such as Social, Mobile, Analytics, and Cloud (SMAC), which are customer focused.

North America IT Services Market

To know about the assumptions considered for the study, Request for Free Sample Report

COVID-19 Impact

In the recent past, the global economy became substantially more interconnected. The adverse consequences of various steps related to containment are evident from global supply chain disruptions, weaker demand for imported products and services, and the increase in the unemployment rate. Risk aversion has increased in the financial market, with all-time low-interest rates and sharp declines in equity and commodity prices.

According to the pre-COVID-19 growth data, the market’s growth rate (CAGR) should have been more than 9%. However, considering optimistic and pessimistic growth scenarios, due to the cumulative growth obtained from the impact of market dynamics (drivers, opportunities, restraints, and challenges) and inputs from industry experts and multiple companies associated with IT Service offerings ecosystem, the above growth rate is considered/obtained for the overall market estimation for 2021 and 2026 along with the CAGR finding.

Organizations have largely stabilized and enhanced their Tools and Infrastructure in order to upgrade operations and provide ease of work during the pandemic. The virtual war rooms are well equipped with high-end emergency framework systems and agile teams to support issues, provide proper assistance, resolution, so as to avoid hamper to work. Security of Critical processes and systems is another major factor taken in order to cope up with the virtual working system caused due to COVID-19. Continuous upgradation of the processes, frequent authentication protocols management and bug fix, Management of service-level expectations and contracts are few other sensitive, critical and major factors which have shown up as an impact of COVID-19 on IT Services market or industry.

Market Dynamics

Drivers: Increased return on investments with lower infrastructure and storage costs

Enterprises are concerned about the initial implementation and maintenance costs of hosting data on-premises. Moreover, staff expenses and issues with downtime are a few additional concerns for enterprises. The existing competition and global economic situations have accelerated the adoption of cost-effective measures to restructure business models. The increasing shift of enterprises toward the adoption of digital transformation and accelerating customer experience are a few more factors leading to the adoption of cloud computing services, which are ultimately reducing enterprise costs. Moreover, the cloud offers the benefit of the pay-as-you-go model, which enables enterprises to pay as per their usage of cloud services, leading to reduced costs.

Restraints: Need to manage regulatory and compliance policy needs

In recent years, the need for meeting regulatory and compliance needs is constantly increasing due to the changing business needs, increasing data breaches and cyber-attacks, and rising data security concerns. In addition to this, companies have to strive to survive in the market by taking measures to meet regulatory needs and prevent financial penalties, prevent customer and revenue losses, and avoid exposure to legal actions.

Challenges: Cyberattacks damaging business operations and critical data loss

Cloud computing services help enterprises improve business efficiency and reduce costs. Moreover, these services offer various advantages, including flexibility, scalability, and agility. Though the cloud offers various benefits and security measures, the data stored on the cloud is still prone to cyber-attacks. With the increasing volume of data and rising enterprise initiatives toward digital transformation, the number of cyber-attacks is increasing rapidly. The cyber-attacks, such as Spectre, Meltdown, cloud malware injection attacks, account or service hijacking, and man-in-the-cloud attacks, are creating vulnerable threats to enterprise data. These threats may result in business losses and shutdowns

Opportunities: Increase in adoption of hybrid cloud services

Enterprises having their existing infrastructure are moving toward the adoption of cloud computing services and willing to adopt the hybrid approach so that they could reap the benefits of on-premises and cloud services. Moreover, SMEs are largely adopting cloud computing services due to their major benefits, such as no initial infrastructure setup costs and the on-demand availability of compute services. These factors are contributing to the growth of hybrid cloud services in enterprises. Moreover, the hybrid cloud offers the benefit of enhanced workload management, increased security and compliance, and efficient integration within DevOps teams.

By deployment model, the On-premises segment to be a larger contributor to the IT Services market growth during the forecast period

Managed services are deployed through two models: On-premises and Cloud. The On-premises implementation of managed services is a tedious and capital-intensive task but provides more privacy and data integrity. It also requires professionals to maintain the functioning of managed services. On the other hand, cloud-based managed services are gaining popularity with their flexible, reliable, and scalable offerings. Cloud requires less hardware compared to On-premises deployment and can be easily scaled to enterprise requirements. Cloud-based services provide the latest hardware, software, and communication features, and at the same time, are cost-effective. On-premises segment contribute about 53% to the IT Services market under Deployment model.

Key Market Players

The North America IT Services market is dominated by companies such as IBM (US), Hewlett Packard Enterprise (US), Accenture (Ireland), Cognizant (US), HCL Technologies (India), Wipro (India), Infosys (India), Rackspace (US), CISCO (US) and others. These vendors have a large customer base and strong geographic footprint in North America along with organized distribution channels, which helps them to increase revenues.

Get online access to the report on the World's First Market Intelligence Cloud

  • Easy to Download Historical Data & Forecast Numbers
  • Company Analysis Dashboard for high growth potential opportunities
  • Research Analyst Access for customization & queries
  • Competitor Analysis with Interactive dashboard
  • Latest News, Updates & Trend analysis
Request Sample

Scope of the Report

Report Metrics

Details

Market size available for years

2015-2026

Base year considered

2020

Forecast period

2021-2026

Forecast units

Value (USD Billion)

Segments covered

Service Type (Professional Service, Managed Service, Telecom Service), Organization Size, Deployment Type, Business Function, and Vertical

Regions covered

North America

Companies covered

IBM (US), Hewlett Packard Enterprise (US), Accenture (Ireland), CISCO (US), Wipro (India), HCL Technologies (India), Cognizant (US), Infosys (India), Rackspace (US), Tata Consultancy Services (India), Fujitsu (Japan), Capgemini (France), Ericsson (Sweden), Huawei Technologies Co. Ltd. (China), Nokia Networks (Finland), GTT Communications (US), SAP (Germany), DXC (US), NTT DATA (Japan), NEC (Japan), Deloitte (UK), Virtuestream (US), DigitalOcean (US), Bluelock (US), Navisite (US), CenturyLink (US), Infor (US), Opentext (Canada), Citrix (US), IFS (Sweden)

This research report categorizes the cloud computing market to forecast revenue and analyze trends in each of the following submarkets:

Based on the service model:

  • Telecom service
  • Professional service
  • Managed service

Based on Professional services:

  • System Integration
    • Application Integration
      • Development
      • Testing
      • Lifecycle Management
    • Infrastructure Integration
      • Data Center
      • Network
      • Mobility
      • Security
      • Others Types
  • Training and Education
  • Consulting

Based on Managed services:

  • Managed Security service
  • Managed Network service
  • Managed Data center and Infrastructure service
  • Managed Communication and Collaboration service
  • Managed Mobility service
  • Managed Information service

Based on the deployment type:

  • On-premises
  • Cloud

Based on organization size:

  • Small and Medium-sized Businesses (SMBs)
  • Enterprises

Based on business function:

  • Finance and Accounting
  • Human Resources
  • Sales and Marketing
  • Supply Chain Management
  • Operations and Support
  • Manufacturing
  • Other Business Functions

Based on verticals:

  • Banking, Financial Services, and Insurance (BFSI)
  • Telecommunications
  • IT and ITeS
  • Government and Public Sector
  • Retail and Consumer Goods
  • Manufacturing
  • Energy and Utilities
  • Media and Entertainment
  • Healthcare and Life Sciences
  • Other Verticals

Based on region:

  • North America
    • US
    • Canada

Recent Developments

  • On April 2021, IBM announced that Kyndryl would be the name of the new, independent company that will be created following the separation of its Managed Infrastructure Services business segment, which is expected to occur by the end of 2021.
  • On March 2021, HPE continues to expand its GreenLake cloud service portfolio with scalable and modular entry-points for containers, virtual machines and also the bare metal management across its service areas.
  • On February 2021, Accenture launched a new business group with VMware to help organizations move to the cloud faster. The new business group aimed to bring together dedicated professionals with deep expertise in hybrid cloud and cloud migrations, cloud-native and application modernization, and security across key industries.

Frequently Asked Questions (FAQ):

To speak to our analyst for a discussion on the above findings, click Speak to Analyst

TABLE OF CONTENTS

1 INTRODUCTION (Page No. - 18)
    1.1 INTRODUCTION TO COVID-19
    1.2 COVID-19 HEALTH ASSESSMENT
           FIGURE 1 COVID-19: THE GLOBAL PROPAGATION
           FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES
    1.3 COVID-19 ECONOMIC ASSESSMENT
           FIGURE 3 REVISED GDP FORECASTS FOR SELECT G20 COUNTRIES IN 2020
           1.3.1 COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT
                    FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY
                    FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF THE GLOBAL ECONOMY
    1.4 OBJECTIVES OF THE STUDY
    1.5 MARKET DEFINITION
           1.5.1 INCLUSIONS AND EXCLUSIONS
    1.6 MARKET SCOPE
           1.6.1 MARKETS COVERED
           1.6.2 YEARS CONSIDERED FOR THE STUDY
    1.7 CURRENCY
    1.8 STAKEHOLDERS

2 RESEARCH METHODOLOGY (Page No. - 27)
    2.1 RESEARCH DATA
           FIGURE 6 NORTH AMERICAN IT SERVICES MARKET: RESEARCH DESIGN
           2.1.1 SECONDARY DATA
                    2.1.1.1 Key data from secondary sources
           2.1.2 PRIMARY DATA
                    2.1.2.1 Breakdown of primary profiles
                               FIGURE 7 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
                    2.1.2.2 Key data from primary sources
                    2.1.2.3 Key industry insights
    2.2 MARKET SIZE ESTIMATION
           2.2.1 BOTTOM-UP APPROACH
                    FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
           2.2.2 TOP-DOWN APPROACH
                    FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
    2.3 MARKET BREAKDOWN AND DATA TRIANGULATION
           FIGURE 10 DATA TRIANGULATION METHODOLOGY
    2.4 MARKET FORECAST
           TABLE 1 FACTOR ANALYSIS
    2.5 RESEARCH ASSUMPTIONS
    2.6 LIMITATIONS
    2.7 SUMMARY OF CHANGES

3 EXECUTIVE SUMMARY (Page No. - 39)
    FIGURE 11 NORTH AMERICA IT SERVICES MARKET SNAPSHOT, 2019–2026
    FIGURE 12 HIGH GROWTH SEGMENTS IN THE MARKET
    FIGURE 13 PROFESSIONAL SERVICES SEGMENT TO HOLD THE LARGEST MARKET SIZE, AMONG SERVICE TYPES, IN 2021
    FIGURE 14 ENTERPRISES SEGMENT TO HOLD A LARGER MARKET SIZE, AMONG ORGANIZATION SIZE, IN 2021
    FIGURE 15 ON-PREMISES SEGMENT TO HOLD A LARGER MARKET SIZE, AMONG DEPLOYMENT TYPES, IN 2021
    FIGURE 16 OPERATIONS AND SUPPORT SEGMENT TO HOLD THE LARGEST MARKET SIZE, AMONG BUSINESS FUNCTIONS, IN 2021
    FIGURE 17 GOVERNMENT AND DEFENSE SEGMENT TO HOLD THE LARGEST MARKET SIZE, AMONG VERTICALS, IN 2021
    FIGURE 18 UNITED STATES TO HOLD A LARGER MARKET SIZE, AMONG COUNTRIES, IN 2021

4 PREMIUM INSIGHTS (Page No. - 44)
    4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE NORTH AMERICA IT SERVICES MARKET
           FIGURE 19 GROWING ADOPTION OF CLOUD SERVICES DRIVES THE MARKET DURING THE FORECAST PERIOD
    4.2 MARKET, BY SERVICE TYPE
           FIGURE 20 PROFESSIONAL SERVICES SEGMENT TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD
           4.2.1 MARKET, BY PROFESSIONAL SERVICE
                    FIGURE 21 SYSTEM INTEGRATION SEGMENT TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD
           4.2.2 MARKET, BY MANAGED SERVICE
                    FIGURE 22 MANAGED DATA CENTER AND IT INFRASTRUCTURE SERVICE SEGMENT TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD
    4.3 MARKET, BY DEPLOYMENT TYPE
           FIGURE 23 ON-PREMISES SEGMENT TO ACCOUNT FOR A LARGER SHARE IN 2021
    4.4 MARKET, BY ORGANIZATION SIZE
           FIGURE 24 ENTERPRISES SEGMENT TO ACCOUNT FOR A LARGER SHARE IN 2021
    4.5 MARKET, BY BUSINESS FUNCTION
           FIGURE 25 OPERATIONS AND SUPPORT FUNCTION TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD
    4.6 NORTH AMERICA IT SERVICES MARKET, BY VERTICAL
           FIGURE 26 GOVERNMENT AND DEFENSE VERTICAL TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD

5 MARKET OVERVIEW AND INDUSTRY TRENDS (Page No. - 48)
    5.1 INTRODUCTION
    5.2 MARKET EVOLUTION
           FIGURE 27 EVOLUTION OF THE NORTH AMERICAN IT SERVICES MARKET
    5.3 MARKET DYNAMICS
           FIGURE 28 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: NORTH AMERICAN IT SERVICES MARKET
           5.3.1 DRIVERS
                    5.3.1.1 Increasing popularity of cloud services
                    5.3.1.2 Growing ICT spending and rising adoption of IT services among SMBs
                    5.3.1.3 Rising demand for secure IT infrastructure during the COVID-19 pandemic
                    5.3.1.4 Cost reduction and risk mitigation
           5.3.2 RESTRAINTS
                    5.3.2.1 Concern over privacy and security
                    5.3.2.2 Concerns related to efficiency and effectiveness of IT services
           5.3.3 OPPORTUNITIES
                    5.3.3.1 Surge in the adoption of cloud
                    5.3.3.2 Changing work environment amid COVID-19
                    5.3.3.3 Rising demand for system integrators
                    5.3.3.4 Potential opportunities in exploring next-generation IT technology in BFSI and healthcare sectors
           5.3.4 CHALLENGES
                    5.3.4.1 Lack of seasoned professionals with the latest technological expertise
                    5.3.4.2 Complexities involved with the integration of third-party IT infrastructure with that of the organization
    5.4 IMPACT OF COVID-19 ON NORTH AMERICA IT SERVICES MARKET
           FIGURE 29 IMPACT OF COVID-19
    5.5 COVID-19-DRIVEN MARKET DYNAMICS
           5.5.1 DRIVERS AND OPPORTUNITIES
           5.5.2 RESTRAINTS AND CHALLENGES
                    TABLE 2 COVID-19 IMPACT: NORTH AMERICAN IT SERVICES MARKET (2019–2021)
    5.6 REGULATIONS
           5.6.1 NORTH AMERICA
           5.6.2 EUROPE
           5.6.3 ASIA PACIFIC
           5.6.4 MIDDLE EAST AND AFRICA
           5.6.5 LATIN AMERICA
    5.7 SUPPLY CHAIN
           FIGURE 30 NORTH AMERICAN IT SERVICES MARKET: SUPPLY CHAIN ANALYSIS
    5.8 ECOSYSTEM
           TABLE 3 IT SERVICES MARKET: ECOSYSTEM
    5.9 PATENT ANALYSIS
           FIGURE 31 NUMBER OF PATENTS PUBLISHED
           FIGURE 32 TOP FIVE PATENT OWNERS (GLOBAL)
                    TABLE 4 TOP TEN PATENT OWNERS (US)
    5.10 PORTER’S FIVE FORCES ANALYSIS
           FIGURE 33 NORTH AMERICAN IT SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS
           TABLE 5 NORTH AMERICAN IT SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS
           5.10.1 THREAT OF NEW ENTRANTS
           5.10.2 THREAT OF SUBSTITUTES
           5.10.3 BARGAINING POWER OF SUPPLIERS
           5.10.4 BARGAINING POWER OF BUYERS
           5.10.5 DEGREE OF COMPETITION
    5.11 CASE STUDY ANALYSIS
           5.11.1 CASE STUDY 1: SECURING A MULTI-NATIONAL BEVERAGE PRODUCER
           5.11.2 CASE STUDY 2: CLOUD TRANSFORMATION USING SAP HANA ENTERPRISE CLOUD
           5.11.3 CASE STUDY 3: MODERNIZING IT INFRASTRUCTURE OF A LEADING UTILITY COMPANY
    5.12 TECHNOLOGICAL ANALYSIS
           5.12.1 ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING
           5.12.2 BIG DATA AND ANALYTICS
           5.12.3 CLOUD COMPUTING

6 NORTH AMERICA IT SERVICES MARKET, BY SERVICE TYPE (Page No. - 71)
    6.1 INTRODUCTION
           FIGURE 34 MANAGED SERVICES SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
           6.1.1 SERVICE TYPES: MARKET DRIVERS
           6.1.2 SERVICE TYPES: COVID-19 IMPACT
                    TABLE 6 NORTH AMERICA: IT SERVICES MARKET SIZE, BY SERVICE TYPE, 2015–2020 (USD BILLION)
                    TABLE 7 NORTH AMERICA: IT SERVICES MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD BILLION)
                    TABLE 8 UNITED STATES: IT SERVICES MARKET SIZE, BY SERVICE TYPE, 2015–2020 (USD BILLION)
                    TABLE 9 UNITED STATES: IT SERVICES MARKET SIZE, BY SERVICE TYPE,  2021–2026 (USD BILLION)
                    TABLE 10 CANADA: IT SERVICES MARKET SIZE, BY SERVICE TYPE, 2015–2020 (USD BILLION)
                    TABLE 11 CANADA: IT SERVICES MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD BILLION)
    6.2 PROFESSIONAL SERVICES
           FIGURE 35 CONSULTING SEGMENT TO GROW SUBSTANTIALLY AMONG ALL PROFESSIONAL SERVICES DURING THE FORECAST PERIOD
           6.2.1 PROFESSIONAL SERVICES: NORTH AMERICA IT SERVICES MARKET DRIVERS
           6.2.2 PROFESSIONAL SERVICES: COVID-19 IMPACT
                    TABLE 12 PROFESSIONAL SERVICES: MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                    TABLE 13 PROFESSIONAL SERVICES: MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                    TABLE 14 PROFESSIONAL SERVICES: UNITES STATES IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                    TABLE 15 PROFESSIONAL SERVICES: UNITED STATES IT SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                    TABLE 16 PROFESSIONAL SERVICES: CANADA IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                    TABLE 17 PROFESSIONAL SERVICES: CANADA IT SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
           6.2.3 SYSTEM INTEGRATION
                    FIGURE 36 APPLICATION INTEGRATION SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
                    TABLE 18 SYSTEM INTEGRATION: NORTH AMERICA IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                    TABLE 19 SYSTEM INTEGRATION: MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                    TABLE 20 SYSTEM INTEGRATION: UNITED STATES IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                    TABLE 21 SYSTEM INTEGRATION: UNITED STATES IT SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                    TABLE 22 SYSTEM INTEGRATION: CANADA IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                    TABLE 23 SYSTEM INTEGRATION: CANADA IT SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                    6.2.3.1 Application integration
                               FIGURE 37 APPLICATION TESTING TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
                               TABLE 24 APPLICATION INTEGRATION: NORTH AMERICA IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                               TABLE 25 APPLICATION INTEGRATION: MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                               TABLE 26 APPLICATION INTEGRATION: UNITED STATES IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                               TABLE 27 APPLICATION INTEGRATION: UNITED STATES IT SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                               TABLE 28 APPLICATION INTEGRATION: CANADA IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                               TABLE 29 APPLICATION INTEGRATION: CANADA IT SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                               6.2.3.1.1 Application development
                               6.2.3.1.2 Application testing
                               6.2.3.1.3 Application lifecycle management
                    6.2.3.2 Infrastructure integration
                               FIGURE 38 MOBILITY SEGMENT TO GROW AT THE HIGHEST CAGR AMONG INFRASTRUCTURE INTEGRATION SERVICES DURING THE FORECAST PERIOD
                               TABLE 30 INFRASTRUCTURE INTEGRATION: NORTH AMERICA IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                               TABLE 31 INFRASTRUCTURE INTEGRATION: MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                               TABLE 32 INFRASTRUCTURE INTEGRATION: UNITES STATES IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                               TABLE 33 INFRASTRUCTURE INTEGRATION: UNITED STATES IT SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                               TABLE 34 INFRASTRUCTURE INTEGRATION: CANADA IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                               TABLE 35 INFRASTRUCTURE INTEGRATION: CANADA IT SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                               6.2.3.2.1 Data center
                               6.2.3.2.2 Mobility
                               6.2.3.2.3 Network
                               6.2.3.2.4 Other infrastructure integrations
           6.2.4 TRAINING AND EDUCATION
           6.2.5 CONSULTING
    6.3 MANAGED SERVICES
           FIGURE 39 MANAGED MOBILITY TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
           6.3.1 MANAGED SERVICES: NORTH AMERICA IT SERVICES MARKET DRIVERS
           6.3.2 MANAGED SERVICES: COVID-19 IMPACT
                    TABLE 36 MANAGED SERVICES: MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                    TABLE 37 MANAGED SERVICES: MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                    TABLE 38 MANAGED SERVICES: UNITED STATES IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                    TABLE 39 MANAGED SERVICES: UNITED STATES IT SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
                    TABLE 40 MANAGED SERVICES: CANADA IT SERVICES MARKET SIZE, BY TYPE, 2015–2020 (USD BILLION)
                    TABLE 41 MANAGED SERVICES: CANADA IT SERVICES MARKET SIZE, BY TYPE, 2021–2026 (USD BILLION)
           6.3.3 MANAGED SECURITY
           6.3.4 MANAGED NETWORK
           6.3.5 MANAGED DATA CENTER AND IT INFRASTRUCTURE
           6.3.6 MANAGED COMMUNICATION AND COLLABORATION SERVICE
           6.3.7 MANAGED MOBILITY
           6.3.8 MANAGED INFORMATION
    6.4 TELECOM SERVICES

7 NORTH AMERICA IT SERVICES MARKET, BY ORGANIZATION SIZE (Page No. - 92)
    7.1 INTRODUCTION
           FIGURE 40 SMALL AND MEDIUM-SIZED BUSINESSES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
           7.1.1 ORGANIZATION SIZE: MARKET DRIVERS
           7.1.2 ORGANIZATION SIZE: COVID-19 IMPACT
    7.2 SMALL AND MEDIUM-SIZED BUSINESSES
    7.3 ENTERPRISES
           TABLE 42 NORTH AMERICA: IT SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD BILLION)
           TABLE 43 NORTH AMERICA: IT SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD BILLION)
           TABLE 44 UNITED STATES: IT SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD BILLION)
           TABLE 45 UNITED STATES: IT SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD BILLION)
           TABLE 46 CANADA: IT SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD BILLION)
           TABLE 47 CANADA: IT SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD BILLION)

8 NORTH AMERICA IT SERVICES MARKET, BY DEPLOYMENT TYPE (Page No. - 96)
    8.1 INTRODUCTION
           FIGURE 41 CLOUD SEGMENT TO BE THE MAJOR DEPLOYMENT TYPE DURING THE FORECAST PERIOD
           8.1.1 DEPLOYMENT TYPES: MARKET DRIVERS
           8.1.2 DEPLOYMENT TYPES: COVID-19 IMPACT
                    TABLE 48 NORTH AMERICA: IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2015–2020 (USD BILLION)
                    TABLE 49 NORTH AMERICA: IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD BILLION)
                    TABLE 50 UNITED STATES: IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2015–2020 (USD BILLION)
                    TABLE 51 UNITED STATES: IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD BILLION)
                    TABLE 52 CANADA: IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2015–2020 (USD BILLION)
                    TABLE 53 CANADA: IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD BILLION)
    8.2 ON-PREMISES
    8.3 CLOUD

9 NORTH AMERICA IT SERVICES MARKET, BY BUSINESS FUNCTION (Page No. - 100)
    9.1 INTRODUCTION
           FIGURE 42 SALES AND MARKETING BUSINESS FUNCTION TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
           9.1.1 BUSINESS FUNCTIONS: MARKET DRIVERS
           9.1.2 BUSINESS FUNCTIONS: COVID-19 IMPACT
                    TABLE 54 NORTH AMERICA: IT SERVICES MARKET SIZE, BY BUSINESS FUNCTION, 2015–2020 (USD BILLION)
                    TABLE 55 NORTH AMERICA: IT SERVICES MARKET SIZE, BY BUSINESS FUNCTION, 2021–2026 (USD BILLION)
                    TABLE 56 UNITED STATES: IT SERVICES MARKET SIZE, BY BUSINESS FUNCTION, 2015–2020 (USD BILLION)
                    TABLE 57 UNITED STATES: IT SERVICES MARKET SIZE, BY BUSINESS FUNCTION, 2021–2026 (USD BILLION)
                    TABLE 58 CANADA: IT SERVICES MARKET SIZE, BY BUSINESS FUNCTION, 2015–2020 (USD BILLION)
                    TABLE 59 CANADA: IT SERVICES MARKET SIZE, BY BUSINESS FUNCTION, 2021–2026 (USD BILLION)
    9.2 HUMAN RESOURCE
    9.3 FINANCE AND ACCOUNTING
    9.4 SALES AND MARKETING
    9.5 SUPPLY CHAIN MANAGEMENT
    9.6 OPERATIONS AND SUPPORT
    9.7 MANUFACTURING

10 NORTH AMERICA IT SERVICES MARKET, BY VERTICAL (Page No. - 106)
     10.1 INTRODUCTION
               FIGURE 43 HEALTHCARE VERTICAL TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
             10.1.1 VERTICALS: MARKET DRIVERS
             10.1.2 VERTICALS: COVID-19 IMPACT
                       TABLE 60 NORTH AMERICA: IT SERVICES MARKET SIZE, BY VERTICAL, 2015–2020 (USD BILLION)
                       TABLE 61 NORTH AMERICA: IT SERVICES MARKET SIZE, BY VERTICAL, 2021–2026 (USD BILLION)
                       TABLE 62 UNITED STATES: IT SERVICES MARKET SIZE, BY VERTICAL, 2015–2020 (USD BILLION)
                       TABLE 63 UNITED STATES: IT SERVICES MARKET SIZE, BY VERTICAL, 2021–2026 (USD BILLION)
                       TABLE 64 CANADA: IT SERVICES MARKET SIZE, BY VERTICAL, 2015–2020 (USD BILLION)
                       TABLE 65 CANADA: IT SERVICES MARKET SIZE, BY VERTICAL, 2021–2026 (USD BILLION)
     10.2 GOVERNMENT AND DEFENSE
     10.3 BANKING, FINANCIAL SERVICES AND INSURANCE
     10.4 HEALTHCARE
     10.5 MEDIA AND ENTERTAINMENT
     10.6 CONSUMER GOODS AND RETAIL
     10.7 COMMUNICATION AND TECHNOLOGY
     10.8 OTHER VERTICALS

11 COMPETITIVE LANDSCAPE (Page No. - 112)
     11.1 OVERVIEW
               FIGURE 44 COMPANIES ADOPTED PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS AS THE KEY GROWTH STRATEGIES BETWEEN 2020 AND 2021
     11.2 MARKET EVALUATION FRAMEWORK
               FIGURE 45 MARKET EVALUATION FRAMEWORK, 2018–2020
     11.3 MARKET RANKING
               TABLE 66 MARKET RANKING, 2020
     11.4 COMPETITIVE SCENARIO
               FIGURE 46 BATTLE FOR MARKET SHARE: NEW PRODUCT LAUNCHES AND PARTNERSHIPS WERE THE KEY STRATEGIES IN THE PAST FIVE YEARS
             11.4.1 NEW PRODUCT LAUNCHES/UPGRADATION
                       TABLE 67 NEW PRODUCT LAUNCHES, 2017–2021
             11.4.2 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS
                       TABLE 68 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2019–2021
             11.4.3 MERGERS AND ACQUISITIONS
                       TABLE 69 MERGERS AND ACQUISITIONS, 2019–2021
             11.4.4 EXPANSIONS
                       TABLE 70 EXPANSIONS, 2019–2021

12 COMPANY PROFILES (Page No. - 125)
     12.1 INTRODUCTION
(Business Overview, Products & Services, Key Insights, Recent Developments, MnM View)*
     12.2 IBM
               TABLE 71 IBM: BUSINESS OVERVIEW
               FIGURE 47 IBM: COMPANY SNAPSHOT
               TABLE 72 IBM: SERVICES OFFERED
               TABLE 73 IBM: PRODUCT LAUNCHES AND BUSINESS EXPANSIONS
               TABLE 74 IBM: DEALS
     12.3 HEWLETT PACKARD ENTERPRISE
               TABLE 75 HPE: BUSINESS OVERVIEW
               FIGURE 48 HPE: COMPANY SNAPSHOT
               TABLE 76 HPE: SERVICES OFFERED
               TABLE 77 HPE: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
               TABLE 78 HPE: DEALS
     12.4 ACCENTURE
               TABLE 79 ACCENTURE: BUSINESS OVERVIEW
               FIGURE 49 ACCENTURE: COMPANY SNAPSHOT
               TABLE 80 ACCENTURE: SERVICES OFFERED
               TABLE 81 ACCENTURE: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
               TABLE 82 ACCENTURE: DEALS
     12.5 CISCO
               TABLE 83 CISCO: BUSINESS OVERVIEW
               FIGURE 50 CISCO: COMPANY SNAPSHOT
               TABLE 84 CISCO: NEW LAUNCHES
               TABLE 85 CISCO: DEALS
     12.6 WIPRO
               TABLE 86 WIPRO: BUSINESS OVERVIEW
               FIGURE 51 WIPRO: COMPANY SNAPSHOT
               TABLE 87 WIPRO: SERVICES OFFERED
               TABLE 88 WIPRO: SERVICE LAUNCHES & BUSINESS EXPANSIONS
               TABLE 89 WIPRO: DEALS
     12.7 HCL
               TABLE 90 HCL: BUSINESS OVERVIEW
               FIGURE 52 HCL: COMPANY SNAPSHOT
               TABLE 91 HCL: SERVICES OFFERED
               TABLE 92 HCL: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
               TABLE 93 HCL: DEALS
     12.8 COGNIZANT
               TABLE 94 COGNIZANT: BUSINESS OVERVIEW
               FIGURE 53 COGNIZANT: COMPANY SNAPSHOT
               TABLE 95 COGNIZANT: SERVICES OFFERED
               TABLE 96 COGNIZANT: SERVICE LAUNCHES AND BUSINESS EXPANSIONS
               TABLE 97 COGNIZANT: DEALS
     12.9 INFOSYS
               TABLE 98 INFOSYS: BUSINESS OVERVIEW
               FIGURE 54 INFOSYS: COMPANY SNAPSHOT
               TABLE 99 INFOSYS: SERVICES OFFERED
               TABLE 100 INFOSYS: PRODUCT LAUNCHES AND BUSINESS EXPANSIONS
               TABLE 101 INFOSYS: DEALS
     12.10 RACKSPACE
               TABLE 102 RACKSPACE: BUSINESS OVERVIEW
               FIGURE 55 RACKSPACE: COMPANY SNAPSHOT
               TABLE 103 RACKSPACE: NEW LAUNCHES
               TABLE 104 RACKSPACE: DEALS
     12.11 TCS
              TABLE 105 TCS: BUSINESS OVERVIEW
              FIGURE 56 TCS: COMPANY SNAPSHOT
              TABLE 106 TCS: NEW LAUNCHES
              TABLE 107 TCS: DEALS
     12.12 FUJITSU
     12.13 CAPGEMINI
     12.14 ERICSSON
     12.15 HUAWEI TECHNOLOGIES CO. LTD.
     12.16 NOKIA NETWORKS
     12.17 GTT COMMUNICATIONS
     12.18 SAP
     12.19 DXC
     12.20 NTT DATA
     12.21 NEC
     12.22 DELOITTE
     12.23 VIRTUSTREAM
     12.24 DIGITALOCEAN
     12.25 BLUELOCK
     12.26 NAVISITE
     12.27 CENTURYLINK
     12.28 INFOR
     12.29 OPENTEXT
     12.30 CITRIX
     12.31 IFS

*Details on Business Overview, Products & Services, Key Insights, Recent Developments, MnM View might not be captured in case of unlisted companies.

13 ADJACENT/RELATED MARKETS (Page No. - 180)
     13.1 INTRODUCTION
             13.1.1 RELATED MARKETS
             13.1.2 LIMITATIONS
     13.2 CLOUD COMPUTING
               TABLE 108 NORTH AMERICA: CLOUD COMPUTING MARKET SIZE, BY SERVICE MODEL, 2020–2026 (USD BILLION)
               TABLE 109 NORTH AMERICA: CLOUD COMPUTING MARKET SIZE, BY VERTICAL, 2020–2026 (USD BILLION)
     13.3 CLOUD PROFESSIONAL SERVICES
               TABLE 110 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET SIZE, BY SERVICE TYPE, 2020–2026 (USD MILLION)
               TABLE 111 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET SIZE, BY VERTICAL, 2020–2026 (USD MILLION)

14 APPENDIX (Page No. - 184)
     14.1 DISCUSSION GUIDE
     14.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
     14.3 AVAILABLE CUSTOMIZATIONS
     14.4 RELATED REPORTS
     14.5 AUTHOR DETAILS

The study involved 4 major activities to estimate the current market size of North America IT Services Exhaustive secondary research was done to collect information on the market, the peer market, and the parent market. The next step was to validate these findings, assumptions, and sizing with industry experts across the value chain through primary research. Both top-down and bottom-up approaches were employed to estimate the complete market size. After that, the market breakup and data triangulation procedures were used to estimate the market size of the segments and subsegments.

Secondary Research

In the secondary research process, various secondary sources were referred to for identifying and collecting information for this study. The secondary sources included annual reports, press releases, and investor presentations of companies; whitepapers such as Cisco Cloud Index; certified publications; and articles from recognized associations, such as data center knowledge and government publishing sources. The research study involved the use of extensive secondary sources, directories, and databases, such as D&B Hoovers, DiscoverOrg, Factiva, Bloomberg BusinessWeek, Statista.com, respective Company websites, to identify and collect information useful for this technical, market-oriented, and commercial study of the cloud computing market. Secondary research was mainly used to obtain key information about the industry’s value chain, the total pool of key players, market classification and segmentation as per the industry trends to the bottom-most level, regional markets, and key developments from both market and technology-oriented perspectives.

Primary Research

In the primary research process, various primary sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. Primary sources from the supply-side included industry experts, such as Chief Executive Officers (CEOs), Chief Technological Officers (CTOs), Vice Presidents (VPs), marketing directors, technology and innovation directors, and related key executives from various key companies and organizations providing cloud computing services. The primary sources from the demand side included the end-users of cloud computing services, which included Chief Information Officers (CIOs), IT technicians and technologists, and IT managers at public and investor-owned utilities.

The following figure depicts the breakup of the primary profiles:

North America IT Services Market  Size, and Share

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

Both top-down and bottom-up approaches were used to estimate and validate the total size of the North America IT Services market. They were also used extensively to estimate the size of various subsegments in the market. The research methodology used to estimate the market size includes the following:

  • The key players in the industry and markets have been identified through extensive secondary research.
  • The industry’s supply chain and market size, in terms of value, have been determined through primary and secondary research processes.
  • All percentage shares, splits, and breakdowns have been determined using secondary sources and verified through primary sources.

Data Triangulation

After arriving at the overall market size—using the market size estimation processes as explained above—the market was split into several segments and subsegments. To complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment, the data triangulation and market breakup procedures were employed, wherever applicable. The data was triangulated by studying several factors and trends from both, the demand and supply sides, in the North America IT Services market.

Report Objectives

  • To define, describe, and forecast the North America IT services market basis professional, managed, and telecom services, organization size, deployment type, business function, and vertical.
  • To forecast the market size of the subsegments with respect to the North American regions (along with countries)
  • To strategically analyze micro-markets with respect to individual growth trends, future prospects, and contributions to the total market
  • To provide a detailed information regarding the major factors influencing the growth of the market (Drivers, Restraints, Opportunities, and industry-specific Challenges)
  • To analyze the opportunities in the market for the stakeholders and details of the competitive landscape for the market leaders
  • To strategically profile key players and comprehensively analyze their market shares and core competencies
  • To track and analyze competitive developments, such as mergers and acquisitions, new product developments, and partnerships and collaborations, in the market

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs and on best effort basis for profiling of additional market players.

North America IT Services Market Size,  Share & Growth Report
Report Code
TC 4910
Published ON
Dec, 2021
Choose License Type
BUY NOW
GET A FREE SAMPLE

This FREE sample includes market data points, ranging from trend analyses to market estimates & forecasts. See for yourself.

SEND ME A FREE SAMPLE
+1-888-600-6441
  • Call Us
  • +1-888-600-6441 (Corporate office hours)
  • +1-888-600-6441 (US/Can toll free)
  • +44-800-368-9399 (UK office hours)
CONNECT WITH US
ABOUT TRUST ONLINE
©2022 MarketsandMarkets Research Private Ltd. All rights reserved
DMCA.com Protection Status