North America IT Services Market

Table of Contents

1 Introduction (Page No. - 15)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered for the Study
    1.4 Currency
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 18)
    2.1 Research Data
           2.1.1 Secondary Data
                    2.1.1.1 Key Data From Secondary Sources
           2.1.2 Primary Data
                    2.1.2.1 Key Data From Primary Sources
                    2.1.2.2 Key Industry Insights
                    2.1.2.3 Breakdown of Primaries
    2.2 Market Size Estimation
           2.2.1 Bottom-Up Approach
           2.2.2 Top-Down Approach
    2.3 Market Breakdown and Data Triangulation
    2.4 Research Assumptions

3 Executive Summary (Page No. - 26)

4 Premium Insights (Page No. - 28)
    4.1 Attractive Market Opportunities in the North America IT Services Market
    4.2 Market Snapshot By Service Type, 2016–2021
    4.3 Market Snapshot By Deployment Type, 2016–2021
    4.4 Market Snapshot By Vertical and Business Function, 2016

5 Market Overview (Page No. - 31)
    5.1 Introduction
    5.2 Market Evolution
    5.3 Market Segmentation
           5.3.1 By Service Type
           5.3.2 By Business Function
           5.3.3 By Organization Size
           5.3.4 By Deployment Type
           5.3.5 By Vertical
    5.4 Market Dynamics
           5.4.1 Drivers
                    5.4.1.1 Increasing Popularity of Cloud Services
                    5.4.1.2 Growing Ict Spend and Rising Adoption of IT Services Among Smbs
           5.4.2 Restraints
                    5.4.2.1 Concern Over Privacy and Security
                    5.4.2.2 Doubts Related to Efficiency and Effectiveness of IT Services
           5.4.3 Opportunities
                    5.4.3.1 Rising Demand for System Integrators
                    5.4.3.2 Potential Opportunities in Exploring Next-Generation IT Technology in BFSI and Healthcare Sectors
           5.4.4 Challenges
                    5.4.4.1 Less Professionals With Latest Technological Expertise
                    5.4.4.2 Complexities Involved With the Integration of Third-Party IT Infrastructure With That of the Organization

6 Industry Trends (Page No. - 40)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Strategic Benchmarking

7 Technology Innovation, Social, Mobility, Analytics, and Cloud (Page No. - 42)
    7.1 Introduction
    7.2 Social, Mobility, Analytics, and Cloud
    7.3 Recent Innovations

8 North America IT Services Market Analysis, By Service Type (Page No. - 45)
    8.1 Introduction
    8.2 Professional Services
           8.2.1 System Integration
                    8.2.1.1 Application Integration
                               8.2.1.1.1 Application Development
                               8.2.1.1.2 Application Testing
                               8.2.1.1.3 Application Lifecycle Management
                    8.2.1.2 Infrastructure Integration
                               8.2.1.2.1 Data Center
                               8.2.1.2.2 Security
                               8.2.1.2.3 Mobility
                               8.2.1.2.4 Network
                               8.2.1.2.5 Others (Communication and Information Management)
           8.2.2 Training and Education
           8.2.3 Consulting
    8.3 Managed Services
           8.3.1 Managed Security
           8.3.2 Managed Data Center
           8.3.3 Managed Network
           8.3.4 Managed Mobility
           8.3.5 Others (Managed Communication and Information)
    8.4 Telecom Services

9 North America IT Services Market Analysis, By Organization Size (Page No. - 61)
    9.1 Introduction
    9.2 Small and Medium Businesses
    9.3 Enterprises

10 North America IT Services Market Analysis, By Deployment Type (Page No. - 64)
     10.1 Introduction
     10.2 On-Premises
     10.3 Cloud

11 North America IT Services Market Analysis, By Business Function (Page No. - 67)
     11.1 Introduction
     11.2 Finance and Accounting
     11.3 Human Resources
     11.4 Sales and Marketing
     11.5 Supply Chain Management
     11.6 Operations and Support
     11.7 Manufacturing

12 North America IT Services Market Analysis, By Vertical (Page No. - 71)
     12.1 Introduction
     12.2 Banking, Financial Services, and Insurance
     12.3 Media and Entertainment
     12.4 Government and Defense
     12.5 Communication and Technology
     12.6 Consumer Goods and Retail
     12.7 Healthcare
     12.8 Others

13 Competitive Landscape (Page No. - 75)
     13.1 Overview
     13.2 North America IT Services Market: MnM Vendor-Dive Comparison
     13.3 Competitive Situations and Trends
             13.3.1 New Product Launches/Upgradation
             13.3.2 Partnerships, Agreements, and Collaborations
             13.3.3 Mergers and Acquisitions
             13.3.4 Expansions

14 Company Profiles (Page No. - 84)
     14.1 Introduction
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, Ratio Analysis, MnM View)*
     14.2 Hewlett Packard Enterprise
     14.3 Accenture PLC
     14.4 Cognizant Technology Solutions Corporation
     14.5 Wipro Limited
     14.6 HCL Technologies Limited
     14.7 Infosys
     14.8 IBM Corporation
     14.9 Oracle Corporation
     14.10 Tata Consultancy Services
     14.11 Tech Mahindra
     14.12 Fujitsu
     14.13 Capgemini
     14.14 Ericsson
     14.15 Huawei Technologies Co. Ltd.
     14.16 Nokia Networks

15 Key Innovators (Page No. - 137)
     15.1 Dimension Data
     15.2 Unisys Corporation
     15.3 Hitachi Consulting Corporation

*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.

16 Appendix (Page No. - 143)
     16.1 Industry Excerpts
     16.2 Discussion Guide
     16.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
     16.4 Introducing RT: Real Time Market Intelligence
     16.5 Available Customizations
     16.6 Related Reports
     16.7 Author Details

List of Tables (36 Tables)

Table 1 North America IT Services Market Size Growth Rate, 2014–2021 (USD Billion, Y-O-Y %)
Table 2 Recent Developments in Smac Technologies, 2014–2021
Table 3 North America: IT Services Market Size, By Service Type, 2014–2021 (USD Billion)
Table 4 U.S.: IT Services Market Size, By Service Type, 2014–2021 (USD Billion)
Table 5 Canada: IT Services Market Size, By Service Type, 2014–2021 (USD Billion)
Table 6 Professional Services: North America IT Services Market Size, By Type, 2014–2021 (USD Billion)
Table 7 U.S.: Professional Services Market Size, By Type, 2014–2021 (USD Billion)
Table 8 Canada: Professional Services Market Size, By Type, 2014–2021 (USD Billion)
Table 9 System Integration Market Size, By Type, 2014–2021 (USD Billion)
Table 10 U.S.: System Integration Market Size, By Type, 2014–2021 (USD Billion)
Table 11 Canada: System Integration Market Size, By Type, 2014–2021 (USD Billion)
Table 12 Application Integration Market Size, By Type, 2014–2021 (USD Billion)
Table 13 U.S.: Application Integration Market Size, By Type, 2014–2021 (USD Billion)
Table 14 Canada: Application Integration Market Size, By Type, 2014–2021 (USD Billion)
Table 15 Infrastructure Integration: North America IT Services Market Size, By Type, 2014–2021 (USD Billion)
Table 16 U.S.: Infrastructure Integration Market Size, By Type, 2014–2021 (USD Billion)
Table 17 Canada: Infrastructure Integration Market Size, By Type, 2014–2021 (USD Billion)
Table 18 Managed Services: North America IT Services Market Size, By Type, 2014–2021 (USD Billion)
Table 19 U.S.: Managed Services Market Size, By Type, 2014–2021 (USD Billion)
Table 20 Canada: Managed Services Market Size, By Type, 2014–2021 (USD Billion)
Table 21 North America: IT Services Market Size, By Organization Size, 2014–2021 (USD Billion)
Table 22 U.S.: Market, By Organization Size, 2014–2021 (USD Million)
Table 23 Canada: Market, By Organization Size, 2014–2021 (USD Million)
Table 24 North America: IT Services Market Size, By Deployment Type, 2014–2021 (USD Billion)
Table 25 U.S.: IT Services Market Size, By Deployment Type, 2014–2021 (USD Billion)
Table 26 Canada: IT Services Market Size, By Deployment Type, 2014–2021 (USD Billion)
Table 27 North America: IT Services Market Size, By Business Function, 2014–2021 (USD Billion)
Table 28 U.S.: Market Size, By Business Function, 2014–2021 (USD Billion)
Table 29 Canada: Market Size, By Business Function, 2014–2021 (USD Billion)
Table 30 North America: IT Services Market Size, By Vertical, 2014–2021 (USD Billion)
Table 31 U.S.: Market Size, By Vertical, 2014–2021 (USD Billion)
Table 32 Canada: North America IT Services Market Size, By Vertical, 2014–2021 (USD Billion)
Table 33 New Product Launches, 2015–2016
Table 34 Partnerships, Agreements, and Collaborations, 2014–2016
Table 35 Mergers and Acquisitions, 2015–2016
Table 36 Expansions, 2016

List of Figures (62 Figures)

Figure 1 North America IT Services Market: Research Design
Figure 2 Breakdown of Primary Interviews: By Company Type, Designation, and Region
Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
Figure 4 Market Size Estimation Methodology: Top-Down Approach
Figure 5 Data Triangulation Methodology
Figure 6 Top Three Categories for the North America IT Services Market During the Period 2016–2021
Figure 7 Growing Adoption of Cloud Services is Driving the Market During the Forecast Period
Figure 8 Managed Services Segment is Expected to Witness the Highest Growth Rate During the Forecast Period
Figure 9 Cloud Deployment Type is Expected to Grow at the Highest CAGR in the North America IT Services Market During the Forecast Period
Figure 10 Government and Defense Vertical is Expected to Hold the Largest Market Share in 2016
Figure 11 Evolution of the North America IT Services Market
Figure 12 Market Segmentation: By Service Type
Figure 13 Market Segmentation: By Business Function
Figure 14 Market Segmentation: By Organization Size
Figure 15 Market Segmentation: By Deployment Type
Figure 16 Market Segmentation: By Vertical
Figure 17 Market: Drivers, Restraints, Opportunities, and Challenges
Figure 18 Market: Value Chain Analysis
Figure 19 Companies Adopted Different Strategies to Gain Competitive Advantage in the North America IT Services Market
Figure 20 Managed Services Type is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 21 Consulting is Expected to Grow Substantially Among All Professional Services During the Forecast Period
Figure 22 Application Integration Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 23 Application Testing is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 24 Mobility Segment is Expected to Grow at the Highest CAGR Among Infrastructure Management Services During the Forecast Period
Figure 25 Managed Mobility is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 26 Small and Medium Businesses Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 27 Cloud is Expected to Be the Major Deployment Model During the Forecast Period
Figure 28 Sales and Marketing Business Function is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 29 Healthcare Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 30 Companies Adopted the Strategy of Partnerships, Agreements, and Collaborations as the Key Growth Strategy From 2014 to 2016
Figure 31 Product Offering Analysis
Figure 32 Business Strategy Analysis
Figure 33 Market Evaluation Framework
Figure 34 Battle for Market Share: New Product Launches and Partnerships Were the Key Strategies
Figure 35 Geographic Revenue Mix of the Top Five Market Players
Figure 36 Hewlett Packard Enterprise: Company Snapshot
Figure 37 Hewlett Packard Enterprise: SWOT Analysis
Figure 38 Accenture PLC: Company Snapshot
Figure 39 Accenture PLC: SWOT Analysis
Figure 40 Cognizant Technology Solutions Corporation: Company Snapshot
Figure 41 Cognizant Technology Solutions Corporation: SWOT Analysis
Figure 42 Wipro Limited: Company Snapshot
Figure 43 Wipro Limited: SWOT Analysis
Figure 44 HCL Technologies Limited: Company Snapshot
Figure 45 HCL Technologies Limited: SWOT Analysis
Figure 46 Infosys: Company Snapshot
Figure 47 Infosys: SWOT Analysis
Figure 48 IBM Corporation: Company Snapshot
Figure 49 IBM Corporation: SWOT Analysis
Figure 50 Oracle Corporation: Company Snapshot
Figure 51 Oracle Corporation: SWOT Analysis
Figure 52 Tata Consultancy Services: Company Snapshot
Figure 53 Tata Consultancy Services: SWOT Analysis
Figure 54 Tech Mahindra: Company Snapshot
Figure 55 Tech Mahindra: SWOT Analysis
Figure 56 Fujitsu: Company Snapshot
Figure 57 Fujitsu: SWOT Analysis
Figure 58 Capgemini: Company Snapshot
Figure 59 Capgemini: SWOT Analysis
Figure 60 Ericsson: Company Snapshot
Figure 61 Huawei Technologies Co. Ltd.: Company Snapshot
Figure 62 Unisys Corporation: Company Snapshot