[140 Pages Report] The overall smart ticketing market is projected to reach USD 20.4 billion by 2023 from USD 10.1 billion in 2018, at a CAGR of 14.99%. The study involved 4 major steps to estimate the current size of the smart ticketing market. The exhaustive secondary research was conducted to collect information on the focused market, peer market, and parent market. The next step was to validate these findings, assumptions, and sizing with industry experts across value chain through primary research. Both top-down and bottom-up approaches were employed to estimate the complete market size. Thereafter, market breakdown and data triangulation procedures were used to estimate the market size of segments and subsegments.
In the secondary research process, various secondary sources have been referred to for identifying and collecting information important for this study. These secondary sources include annual reports, press releases, and investor presentations of companies; white papers; and certified publications and articles from recognized authors; directories; and databases. The secondary data has been collected and analyzed from various association and journals, such as Association for Intelligent Transport Systems, Association of Professional Social Compliance Auditors (APSCA), Smart Ticketing Alliance, Department of Transportation (US), General Services Administration (US) to arrive at the overall market size, which has further been validated by the primary research.
In the primary research process, various primary sources from both the supply and demand sides have been interviewed to obtain qualitative and quantitative information important for this report. The primary sources from the supply side include industry experts such as CEOs, VPs, marketing directors, technology and innovation directors, and related executives from key companies and organizations operating in the smart ticketing market. After complete market engineering (including calculations regarding market statistics, market breakdown, market size estimations, market forecasting, and data triangulation), extensive primary research has been conducted to gather information as well as verify and validate the critical numbers arrived at.
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In the complete market engineering process, both top-down and bottom-up approaches have been implemented, along with several data triangulation methods, to estimate and validate the size of the smart ticketing market and other dependent submarkets listed in this report.
After arriving at the overall market size from the estimation process explained above, the overall market has been split into several segments and subsegments. To complete the overall market engineering process and arrive at the exact statistics for all segments and subsegments, the market breakdown and data triangulation procedures have been employed, wherever applicable. The data have been triangulated by studying various factors and trends identified from both demand and supply sides in the end-use applications such as transportation including roadways, railways and airways; and sports and entertainment. Along with this, the market size has been validated using both top-down and bottom-up approaches.
Report Metric |
Details |
Market size available for years |
2016–2023 |
Base year considered |
2017 |
Forecast period |
2018–2023 |
Forecast units |
Value (USD) in billion |
Segments covered |
Offering, Revenue Channel, Application, and Region |
Geographies covered |
North America, APAC, Europe, and RoW |
Companies covered |
Cubic Corporation (US), Infineon Technologies (Germany), Conduent (US), Vix Technology (Australia), Rambus (US), HID Global (US), Gemalto (Netherlands), Giesecke+Devrient (Germany), Confidex (Finland), Inside Secure (France), Indra Sistemas (Spain), Paragon ID (France), Scheidt & Bachmann (Germany), CGI Group (Canada), Masabi (UK), Cityway (France), Smart Card IT Solutions (India), Xminnov (China), and Softjourn (US) |
The detailed segmentation of the smart ticketing market based on offering, revenue channel, application, and region has been given below.
Based on the given market data, MarketsandMarkets offers customizations in the reports as per the client’s specific requirements. The following customization options are available for this report:
The overall smart ticketing market is projected to reach USD 20.4 billion by 2023 from USD 10.1 billion in 2018, at a CAGR of 14.99%. Major drivers for market growth are affordable access to rapid transit with the help of smart transit systems, huge demand for smart ticketing from travel and tourism industry, advanced technologies in the smart ticketing systems, and upsurge in intelligent transportation market.
Although hardware and software components together form a smart transit system, software interface is needed to be updated frequently to maintain compatibility with all the traditional and advanced technologies. Also, the software interface of a smart ticketing system is comparatively expensive, and it works with payment gateways and other connected systems such as smartphones and cards through servers. Therefore, a larger market share of software component is attributed to frequent alternation in the software interface, along with its high expenses and growing adoption of digital framework for public transportation.
The introduction of smart ticketing options in sports and entertainment applications makes transaction secure and convenient. Event providers are exploring their unique ideas to improve attendee’s ticketing experience by using software such as SAP solution that engages fans and customers in real time. The giant player Amazon (US) is setting its footstep in ticketing business by announcing its global expansion of ticketing services in Europe, APAC, and the US. The trend of adopting mobile ticketing in arenas such as American Football stadiums facilitate mobile access provisions to fans while entering the arena and accepts NFC-enabled smartphones as a contactless smart card. Further, smart ticketing options can also reduce fraudulent activities and reselling of tickets outside the stadium at extortionate prices by verified e-tickets purchased from authentic team app on exclusive mobile devices.
The demand for smart ticketing in Europe is driven by the growing European tourism industry, simplified technology ecosystem, and need for the innovation of more potential ticketing systems across urban areas. The leading smart ticketing solution vendors in Europe, such as Infineon Technologies (Germany), Gemalto (Netherlands), and Giesecke+Devrient (Germany), are also increasing their presence in this market by offering integrated payment solutions through partnerships with smart ticket developers and operators. These companies are also deploying big data analytics and connected devices to track passenger travel patterns so that operators can provide customized products and services.
Key players in the smart ticketing market include Cubic Corporation (US), Infineon Technologies (Germany), Conduent (US), Vix Technology (Australia), Rambus (US), HID Global (US), Gemalto (Netherlands), Giesecke+Devrient (Germany), Confidex (Finland), Inside Secure (France), Indra Sistemas (Spain), Paragon ID (France), Scheidt & Bachmann (Germany), CGI Group (Canada), Masabi (UK), Cityway (France), Smart Card IT Solutions (India), Xminnov (China), and Softjourn (US).
Cubic Corporation (US) was ranked first in the smart ticketing market. Cubic delivers a variety of products and solutions, such as automatic fare collection (AFC) systems, traffic management and enforcement solutions, and real-time information collection systems, for public transportation. The company is focused on strategic developments including product launches and contracts. For instance, in October 2017, Cubic Transportation Systems launched the Cubic NextBus next-generation platform that is designed for multimodal transit agencies, authorities and operators. In September 2017, the company along with Transport for London (TFL) launched the TfL Mobile Ticketing App for Oyster card users in London, UK, which allows Oyster card customers to manage their travel fares and payments, top up their cards, and view their journey history on the go via Android or Apple iOS devices.
Infineon Technologies (Germany) held the second position in the smart ticketing market. Infineon is one of the key suppliers of semiconductor and system solutions such as ICs, microcontrollers, and smart card ICs. In the smart ticketing segment, the company focuses on enhancing and diversifying their product portfolio by investing huge amounts toward R&D operations and introducing new products in the market frequently. For instance, in March 2016, Infineon launched a series of NFC security module to support mobile payments. In January 2016, it launched contactless transport and ticketing applications.
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Table of Contents
1 Introduction (Page No. - 17)
1.1 Study Objectives
1.2 Market Definition
1.3 Study Scope
1.3.1 Markets Covered
1.3.2 Years Considered
1.4 Currency
1.5 Limitations
1.6 Stakeholders
2 Research Methodology (Page No. - 20)
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Major Secondary Sources
2.1.1.2 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Breakdown of Primaries
2.1.2.2 Key Data From Primary Sources
2.1.2.3 Key Industry Insights
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.1.1 Approach for Capturing the Market Size By Bottom-Up Analysis
2.2.2 Top-Down Approach
2.2.2.1 Approach for Capturing the Market Size By Top-Down Analysis
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions
3 Executive Summary (Page No. - 29)
4 Premium Insights (Page No. - 34)
4.1 Attractive Opportunities in Smart Ticketing Market
4.2 Smart Ticketing Market, By Offering and Revenue Channel
4.3 Smart Ticketing Market, By Application
4.4 Smart Ticketing Market, By Transportation Application
4.5 Smart Ticketing Market, By Region
5 Market Overview (Page No. - 37)
5.1 Market Dynamics: Smart Ticketing Market
5.1.1 Drivers
5.1.1.1 Affordable Access to Rapid Transit With Help of Smart Transit Systems
5.1.1.2 Huge Demand for Smart Ticketing From Sports, Entertainment, and Tourism Industries
5.1.1.3 Use of Blockchain Will Boost Smart Ticketing Industry
5.1.1.4 Advanced Technologies in the Smart Ticketing Systems
5.1.1.5 Upsurge in Intelligent Transportation Market
5.1.2 Restraints
5.1.2.1 High Setup Costs for Smart Ticketing Systems
5.1.2.2 Centralized Framework of Smart Ticketing Systems
5.1.3 Opportunities
5.1.3.1 Increased Number of Cashless Transactions
5.1.4 Challenges
5.1.4.1 Data Safety and Security Issues
5.1.4.2 Designing an Open Architecture
6 Smart Ticketing Market, By Offering (Page No. - 43)
6.1 Introduction
6.2 Hardware
6.2.1 Smart Cards
6.2.1.1 Chip-Based Rfid
6.2.1.1.1 Highly Sophisticated and Secured Features of Chip-Based Rfid Smart Cards are Propelling the Deployment Among Users Across the Globe
6.2.1.2 Chipless Rfid
6.2.1.2.1 Chipless Rfid Smart Cards are Largely Used in Transportation Applications
6.2.2 Wearables
6.2.2.1 Wearable Devices Have Witnessed Increased Adoption in Smart Ticketing Market Owing to the Factors Such as Ease of Use and Convenience
6.2.3 Ticketing Mobile Terminals/Ticketing Machines
6.2.3.1 Ticketing Mobile Terminals/ Ticketing Machines Can Manage Flow of Passengers and Maintain the Passengers’ Data With Backup
6.2.4 Readers
6.2.4.1 Readers Help to Read the Data on Smart Cards and Identify Correct Person By Matching Details
6.2.5 Validators
6.2.5.1 Validators are Responsible to Carry Out Fare Collection Process in the Smart Ticketing System
6.3 Software & Services
6.3.1 Software & Services Market is Growing Owing to the Increasing Adoption of Digital Framework for Public Transportation
7 Smart Ticketing Market, By Connectivity (Page No. - 51)
7.1 Introduction
7.2 Near-Field Communication
7.2.1 Nfc Helps to Connect Electronic Devices Used in Smart Ticketing System
7.3 Rfid
7.3.1 Rfid is Used in Smart Ticketing System for Identification, Payment, and Security
7.4 Barcode
7.4.1 Barcode Helps in Reading and Interpreting the Content of the Smart Ticket
7.5 Cellular Network
7.5.1 Cellular Network Helps in Making Ticketing Procedure Easy and Reduces Processing Cost
7.6 Wi-Fi
7.6.1 Wi-Fi Technology is Largely Used in Transportation Sector By Passengers to Book Tickets
8 Smart Ticketing Market, By Application (Page No. - 55)
8.1 Introduction
8.2 Transportation
8.2.1 Railways
8.2.1.1 Growing Adoption of Modern Technology for Railways is Propelling the Implementation of Smart Ticketing
8.2.2 Roadways
8.2.2.1 Smart Ticketing Deployed in Buses Provides Real-Time Information to Passengers Regarding Arrival Time and Fare
8.2.3 Airways
8.2.3.1 Smart Ticketing for Airways Helps the Airport Authority to Handle Manual Operations at Peak Hours
8.3 Sports & Entertainment
8.3.1 Market for Sports & Entertainment is Expected to Grow at A Highest CAGR During the Forecast Period
9 Smart Ticketing Market, By Revenue Channel (Page No. - 63)
9.1 Introduction
9.2 Users
9.2.1 Smart Ticketing Market for Users is Expected to Grow at A Higher CAGR During the Forecast Period
9.3 Suppliers
9.3.1 Smart Ticketing Market for Suppliers is Expected to Hold Larger Market Share During the Forecast Period
10 Geographic Analysis (Page No. - 67)
10.1 Introduction
10.2 North America
10.2.1 Us
10.2.1.1 The Smart Ticketing Market for US is Expected to Hold Larger Market Share During the Forecast Period
10.2.2 Canada
10.2.2.1 The Smart Ticketing Market for Canada is Expected to Grow at A Higher CAGR During the Forecast Period
10.3 Europe
10.3.1 Uk
10.3.1.1 The Smart Ticketing Market in UK is Growing Owing to Increasing Adoption in Public Transportation Network
10.3.2 Germany
10.3.2.1 Increasing Technological Adoption and Development in the Transportation Sector Will Boost the Smart Ticketing Market in Germany
10.3.3 France
10.3.3.1 Deployment of Smart Ticketing is Increasing in Transportation Sector in France
10.3.4 Rest of Europe
10.3.4.1 Smart Ticketing Market for Countries in Rest of Europe is Expected to Grow at A Highest CAGR During the Forecast Period
10.4 APAC
10.4.1 Japan
10.4.1.1 Smart Ticketing Market is Growing in Japan Owing to Increasing Deployment in Railways & Metros
10.4.2 China
10.4.2.1 China is Expected to Hold Largest Share of Smart Ticketing Market in APAC During the Forecast Period
10.4.3 South Korea
10.4.3.1 Technological Advancements and Growing Industrialization Will Boost Smart Ticketing Market in South Korea
10.4.4 Rest of APAC
10.4.4.1 Smart Ticketing Market in Rest of APAC is Expected to Grow at A Highest CAGR During the Forecast Period
10.5 RoW
10.5.1 Middle East and Africa
10.5.1.1 Smart Ticketing Market in Middle East and Africa is Expected to Hold Larger Market Share During the Forecast Period
10.5.2 Latin America
10.5.2.1 Deployment of Smart Ticketing for Sports & Entertainment Sector is Increasing in Latin America
11 Competitive Landscape (Page No. - 93)
11.1 Introduction
11.2 Ranking Analysis of Smart Ticketing Market, 2017
11.3 Competitive Scenario
11.3.1 Market Evaluation Framework: Contracts, Agreements, and Partnerships Fueled Growth and Innovation From 2015 to 2018
12 Company Profiles (Page No. - 100)
12.1 Key Players
(Business Overview, Products & Solutions, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
12.1.1 Cubic Corporation
12.1.2 Infineon Technologies
12.1.3 Conduent
12.1.4 Vix Technology
12.1.5 Rambus
12.1.6 Hid Global
12.1.7 Gemalto Nv
12.1.8 Giesecke+Devrient
12.1.9 Indra Sistemas
12.1.10 Confidex
12.2 Other Important Players
12.2.1 Inside Secure
12.2.2 Paragon ID
12.2.3 Scheidt & Bachmann
12.2.4 CGI Group
12.2.5 Masabi
12.3 Key Innovators
12.3.1 Cityway
12.3.2 Smart Card It Solutions
12.3.3 Xminnov
12.3.4 Ticketer
12.3.5 Softjourn
*Details on Business Overview, Products & Solutions, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.
13 Appendix (Page No. - 134)
13.1 Insights of Industry Experts
13.2 Discussion Guide
13.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
13.4 Available Customizations
13.5 Related Reports
13.6 Author Details
List of Tables (63 Tables)
Table 1 Smart Ticketing Market, By Offering, 2016–2023 (USD Million)
Table 2 Market for Hardware, By Region, 2016–2023 (USD Million)
Table 3 Smart Ticketing Market for Software & Services, By Region, 2016–2023 (USD Million)
Table 4 Market, By Application, 2016–2023 (USD Million)
Table 5 Market, By Transportation Application, 2016–2023 (USD Million)
Table 6 Market for Railways, By Region, 2016–2023 (USD Million)
Table 7 Market for Roadways, By Region, 2016–2023 (USD Million)
Table 8 Market for Airways, By Region, 2016–2023 (USD Million)
Table 9 Market for Transportation, By Region, 2016–2023 (USD Million)
Table 10 Market for Sport & Entertainment, By Region, 2016–2023 (USD Million)
Table 11 Market, By Revenue Channel, 2016–2023 (USD Million)
Table 12 Market for Users, By Region, 2016–2023 (USD Million)
Table 13 Market for Suppliers, By Region, 2016–2023 (USD Million)
Table 14 Market, By Region, 2016–2023 (USD Million)
Table 15 Smart Ticketing Market in North America, By Country, 2016–2023 (USD Million)
Table 16 Market in North America, By Offering, 2016–2023 (USD Million)
Table 17 Market in North America, By Revenue Channel, 2016–2023 (USD Million)
Table 18 Market in North America, By Application, 2016–2023 (USD Million)
Table 19 Market in North America, By Transportation Application, 2016–2023 (USD Million)
Table 20 Market in Us, By Offering, 2016–2023 (USD Million)
Table 21 Market in the Us, By Application, 2016–2023 (USD Million)
Table 22 Market in Canada, By Offering, 2016–2023 (USD Million)
Table 23 Market in Canada, By Application, 2016–2023 (USD Million)
Table 24 Market in Europe, By Country, 2016–2023 (USD Million)
Table 25 Market in Europe, By Offering, 2016–2023 (USD Million)
Table 26 Market in Europe, By Revenue Channel, 2016–2023 (USD Million)
Table 27 Market in Europe, By Application, 2016–2023 (USD Million)
Table 28 Market in Europe, By Transportation Application, 2016–2023 (USD Million)
Table 29 Market in Uk, By Offering, 2016–2023 (USD Million)
Table 30 Market in Uk, By Application, 2016–2023 (USD Million)
Table 31 Market in Germany, By Offering, 2016–2023 (USD Million)
Table 32 Market in Germany, By Application, 2016–2023 (USD Million)
Table 33 Market in France, By Offering, 2016–2023 (USD Million)
Table 34 Smart Ticketing Market in France, By Application, 2016–2023 (USD Million)
Table 35 Market in Rest of Europe, By Offering, 2016–2023 (USD Million)
Table 36 Market in Rest of Europe, By Application, 2016–2023 (USD Million)
Table 37 Market in APAC, By Country, 2016–2023 (USD Million)
Table 38 Market in APAC, By Offering, 2016–2023 (USD Million)
Table 39 Market in APAC, By Revenue Channel, 2016–2023 (USD Million)
Table 40 Market in APAC, By Application, 2016–2023 (USD Million)
Table 41 Market in APAC, By Transportation Application, 2016–2023 (USD Million)
Table 42 Market in Japan, By Offering, 2016–2023 (USD Million)
Table 43 Market in Japan, By Application, 2016–2023 (USD Million)
Table 44 Market in China, By Offering, 2016–2023 (USD Million)
Table 45 Market in China, By Application, 2016–2023 (USD Million)
Table 46 Market in South Korea, By Offering, 2016–2023 (USD Million)
Table 47 Market in South Korea, By Application, 2016–2023 (USD Million)
Table 48 Market in Rest of APAC, By Offering, 2016–2023 (USD Million)
Table 49 Market in Rest of APAC, By Application, 2016–2023 (USD Million)
Table 50 Smart Ticketing Market in RoW, By Region, 2016–2023 (USD Million)
Table 51 Market in RoW, By Offering, 2016–2023 (USD Million)
Table 52 Market in RoW, By Revenue Channel, 2016–2023 (USD Million)
Table 53 Smart Ticketing Market in RoW, By Application, 2016–2023 (USD Million)
Table 54 Market in RoW, By Transportation Application, 2016–2023 (USD Million)
Table 55 Market in Middle East and Africa, By Region, 2016–2023 (USD Million)
Table 56 Market in Middle East, By Country, 2016–2023 (USD Million)
Table 57 Market in Middle East and Africa, By Offering 2016–2023, (USD Million)
Table 58 Market in Middle East and Africa, By Application, 2016–2023 (USD Million)
Table 59 Market in Latin America, By Offering, 2016–2023, (USD Million)
Table 60 Market in Latin America, By Application, 2016–2023 (USD Million)
Table 61 Product Launches & Developments
Table 62 Partnerships, Agreements, Collaborations, & Joint Ventures
Table 63 Mergers & Acquisitions
List of Figures (41 Figures)
Figure 1 Smart Ticketing Market Segmentation
Figure 2 Smart Ticketing Market: Research Design
Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
Figure 4 Market Size Estimation Methodology: Top-Down Approach
Figure 5 Data Triangulation
Figure 6 Smart Ticketing Market, 2016–2023
Figure 7 Software & Services to Dominate Smart Ticketing Market During Forecast Period
Figure 8 Transportation Application to Hold Larger Size of Market During Forecast Period
Figure 9 Suppliers Segment to Hold Larger Size of Market By 2023
Figure 10 Europe Held Largest Share of Market in 2017
Figure 11 Rapid Digitization of Ticket Booking Platforms in Transportation, and Sports and Entertainment Applications Driving Demand for Smart Ticketing Solutions
Figure 12 Software & Services and Suppliers Segments Held Larger Share of Market, Based on Offering and Revenue Channel, Respectively, in 2017
Figure 13 Transportation Segment Accounted for Larger Market Share Than Sports and Entertainment Segment in 2017
Figure 14 Roadways Segment of Transportation Applications Held Largest Share of Market in 2017
Figure 15 APAC to Witness Highest CAGR in Smart Ticketing Market From 2018 to 2023
Figure 16 Market Dynamics: Smart Ticketing Market
Figure 17 Increasing Number of International Tourist Arrivals
Figure 18 Increasing Number of Cashless Transactions in Europe (2005–2020)
Figure 19 Smart Ticketing Market, By Offering
Figure 20 Software & Services Segment to Dominate Smart Ticketing Market, By Offering, By 2023
Figure 21 Smart Cards Shipment for Transportation Application
Figure 22 Europe to Hold Largest Size of Market for Software & Services By 2023
Figure 23 Smart Ticketing Market, By Connectivity
Figure 24 Smart Ticketing Market, By Application
Figure 25 Transportation Segment to Hold Larger Size of Smart Ticketing Market By 2023
Figure 26 Europe to Hold Largest Size of Market for Transportation Segment By 2023
Figure 27 Smart Ticketing Market, By Revenue Channel
Figure 28 Smart Ticketing Market, By Region
Figure 29 Geographic Snapshot: Smart Ticketing Market
Figure 30 North America: Snapshot of Smart Ticketing Market
Figure 31 Europe: Snapshot of Market
Figure 32 APAC: Snapshot of Smart Ticketing Market
Figure 33 Companies Adopted Contracts, Partnerships, and Product Launches as Key Growth Strategies
Figure 34 Market Ranking for Smart Ticketing Market, 2017
Figure 35 Cubic Corporation: Company Snapshot
Figure 36 Infineon Technologies: Company Snapshot
Figure 37 Conduent: Company Snapshot
Figure 38 Rambus: Company Snapshot
Figure 39 Gemalto: Company Snapshot
Figure 40 Giesecke+Devrient: Company Snapshot
Figure 41 Indra Systemas: Company Snapshot
Benchmarking the rapid strategy shifts of the Top 100 companies in the Smart Ticketing Market
Request For Special Pricing
Growth opportunities and latent adjacency in Smart Ticketing Market
We are a software develoing company operational in Western Europe mainly. I am interseted in smart ticketing ticketing market size/growth information regarding Western Europe in upcoming years 2019 to 2025. Also, could you provide a separate breakdown of hardware and software in line with this?
Smarrt ticketing is an important aspect of smar infrastructure and smart cities. Many countries are focusing on smart city initiatives. Could you share the country by country analysis for all the segments in the table of contents? Also, does the report describe the separate splits for hardware infrastructure (smart cards, wearables, and validators etc.)?
I am a consultant especially looking for connectivity technology wise adoption across various regions and countries. I can see that the report speaks about "By Technology" segment wherein multiple technologeis have been considered. Can I get the data by region/country for NFC, and RFID?
I am looking for smart ticketing market on a more broad appalication like railways, roadways, airways. Do you have more details please ? what is excatly under your section "sports & entertainment" for applications?
We are harware OEMs in the space of smart ticketing ecosystem, especially keen to understand the offerings of various market leaders and their recent projects. Does you report provides information about the market share analysis and recent projects of the major players in the smart ticketins space?