[160 Pages Report] The overall telecom cloud market is expected to grow from USD 9.46 billion in 2015 to USD 30.79 billion by 2021, at a CAGR of 23.0% from 2016 to 2021.
The adoption of telecom cloud among enterprises has increased, due to benefits such as economics of scale, cost effectiveness, scalability, assistance in strategic decision-making, improved productivity & performance, flexibility, faster time-to-market, better control of critical applications, and decrease in business downtime & losses. The telecom offers enterprises, the flexibility to manage the resource consumption depending on business requirements. The base year considered for the study is 2015, and the forecast has been provided for the period between 2016 and 2021.
In todays unrestrained marketplace, telecom operators face unprecedented challenges, as they struggle to generate more revenues and improve the operational efficiency. Cost management has become an inherent core competence for wireless operators. Telecom operators always struggle to keep Operational Expenses (OPEX) in check with the available resource tracking methods. New technologies, such as Voice over Internet Protocol (VoIP) and OTT content emerge at a high pace and the operational costs increase exponentially to cater to these technologies. Owing to this, network operators are moving towards cost effective ways of doing business to reduce operational costs. The deployment of telecom cloud solutions helps telecom operators reduce the overall operational costs, as well as, the administration costs and provide simplified solutions. Telecom cloud is hosted on cloud platform, which offers flexible pricing for products & services and allows managing various types of revenues without constraints.
During this research study, major players operating in the telecom cloud market in various regions have been identified, and their offerings, regional presence, and distribution channels have been analyzed through in-depth discussions. Top-down and bottom-up approaches have been used to determine the overall market size. Sizes of the other individual markets have been estimated using the percentage splits obtained through secondary sources such as D&B Hoovers, Bloomberg Businessweek, Lets Talk Payments, CoinDesk, EconoTimes, and Factiva, along with primary respondents. The entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews with industry experts such as CEOs, VPs, directors, and marketing executives for key insights (both qualitative and quantitative) pertaining to the market. The figure below shows the breakdown of the primaries on the basis of the company type, designation, and region considered during the research study.
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The telecom cloud market comprises a network of players which are AT&T Inc. (US), BT Group Plc (UK), Verizon Communications Inc. (US), Level 3 Communications, Inc. (US), CenturyLink, Inc. (US), Singapore Telecommunications Limited (Singapore), NTT Communications Corporation (Japan), and Orange Business Services (France).
Report Metrics |
Details |
Market size available for years |
20162021 |
Base year considered |
2015 |
Forecast period |
20162021 |
Forecast units |
Billion (USD) |
Segments covered |
Type, Application, Organization Size, Industry Vertical, Service Model and Region |
Geographies covered |
North America, Europe, MEA, APAC and Latin America |
Companies covered |
AT&T Inc. (US), BT Group Plc (UK), Verizon Communications Inc. (US), Level 3 Communications, Inc. (US), CenturyLink, Inc. (US), Singapore Telecommunications Limited (Singapore), NTT Communications Corporation (Japan), and Orange Business Services (France). |
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The overall telecom cloud market is expected to grow from USD 10.92 billion in 2016 to USD 30.79 billion by 2021 at a CAGR of 23.0%. The major drivers of this market include need for lower operational & administration costs and the increasing awareness about telecom cloud among enterprises.
The telecommunication industry is evolving the architecture of its networks and services to unleash the full value of cloud. More and more customers have quit from using landlines, which impacts the telecom sector. The shift to cloud services allow telecom providers to repurpose underexploited networking resources and take advantage of existing business relationships. Cloud is an integration of software and technologies that regulates cloud operations & automation, enabling optimal working of cloud computing based resources. Network operators must consider cloud computing as an integral part of their strategies, as they shift from selling communication services to servicing on-demand ICT capabilities. The telecom cloud offers enterprises, the flexibility to manage the resource consumption depending on business requirements. The adoption of telecom cloud among enterprises has increased, due to benefits such as economics of scale, cost effectiveness, scalability, assistance in strategic decision-making, improved productivity & performance, flexibility, faster time-to-market, better control of critical applications, and decrease in business downtime & losses.
The telecom cloud market has been segmented on the basis of solutions into Unified Communication and Collaboration (UCC), Content Delivery Network (CDN), and others. On the basis of services, it is segmented into colocation service, network service, and professional services & managed services. On the basis of applications, it is further segmented into billing & provisioning, traffic management, and others. On the basis of deployment models, it has been segmented into public, private, and hybrid cloud. On the basis of organizational sizes, it is segmented into Small and Medium Enterprises (SMEs) and large enterprises. On the basis of verticals, it has been classified into Banking, Financial Services, & Insurance (BFSI), retail & consumer goods, government & public sectors, healthcare & life sciences, media & entertainment, and others. On the basis of regions, it has been divided into North America, Europe, APAC, MEA, and Latin America.
The telecom cloud market in APAC is expected to grow at the highest CAGR during the forecast period. APAC is the fastest-growing market for telecom cloud. The increasing adoption of telecom cloud solutions in this region is due to technological advancements, along with mandatory regulations imposed by government regulatory entities to adopt the best-in-class technology and standards. As a result, APAC holds a significant share of the overall telecom cloud market.
Cloud billing and provisioning is witnessing high growth in every sector due to the rising demand for enhanced billing operations, the need to reduce the business CAPEX and OPEX, and the need for centralization and convergence. The traditional billing process was complex and required lots of resources and time; therefore, to avoid these drawbacks, TSPs are providing cloud billing and provisioning solutions and services that eliminate the need to manage the operations manually, further resulting in revenue optimization. Moreover, the existing competition and global economic situation has accelerated the adoption of cost effective measures to restructure the business models. Cloud technology further reduces the integration costs, expensive hardware requirement, and avoids vendor locking. The billing solutions offered by the TSPs on cloud results in low CAPEX and OPEX as it eliminates the costs involved in the manual billing processes.
Traffic management refers to the set of traffic control systems within the network that helps in regulating the traffic flow. This helps in maintaining the network flow during the time of congestion. Data networks are not just carrying volumes of internet traffic and cloud services, but also carry different kinds of traffic that might give rise to congestion in the network, thus making it difficult for the application and service to perform. To address these issues, TSPs are providing network management platforms, fault detection, and notification solutions. This helps in detecting faults in the network infrastructure and resolve the issues. Along with this, effective fault management systems help in alerting the network management station when the fault occurs, to take immediate corrective measures.
Other applications include customer management and load balancing. Customer Management or Customer Relationship Management (CRM) refers to strategies and practices to analyze and manage customer data as well as interactions with the goal of improving customer relationship and retaining customers. Cloud-based solutions and services help organizations in collaboration and integration to better understand customers. Cloud helps in keeping track of the real-time information and helps organizations to take real-time decisions. Thus, TSPs provide various services to cater to a number of customer management applications.
Telecom regulations benefit some telecom operators and could impose limitations over the other operators. Regulatory actions and threats to force incumbents for sharing new access to infrastructure inhibits investment in new infrastructure and delays system deployment. These regulations over new investments dampen telecom software spending over new technologies. The regulatory impact is considered to be the greatest in Western Europe, due to the differences in regulations in various countries in this region. Regulations, which are intended to protect the customer data and also sharing of the subscriber information are considered to be one of the most significant factors in restricting the adoption of the overall telecom cloud market.
Key players in the telecom cloud market include AT&T Inc. (US), BT Group Plc (UK), Verizon Communications Inc. (US), Level 3 Communications, Inc. (US), CenturyLink, Inc. (US), Singapore Telecommunications Limited (Singapore), NTT Communications Corporation (Japan), and Orange Business Services (France). These players are increasingly undertaking mergers and acquisitions, and product launches to develop and introduce new technologies and products in the market.
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Table of Contents
1 Introduction (Page No. - 15)
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered for the Study
1.4 Currency
1.5 Limitations
1.6 Stakeholders
2 Research Methodology (Page No. - 19)
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primaries
2.2 Market Size Estimation
2.3 Market Breakdown and Data Triangulation
2.4 Vendor Dive Matrix Methodology
2.5 Research Assumptions
2.5.1 Assumptions
3 Executive Summary (Page No. - 29)
4 Premium Insights (Page No. - 33)
4.1 Attractive Market Opportunities in the Market
4.2 Market Share of the Top Three Services and Regions, 2016
4.3 Lifecycle Analysis, By Region, 2016
4.4 Market Investment Scenario
4.5 Telecom Cloud Market: By End-User, 20162021
5 Market Overview (Page No. - 38)
5.1 Introduction
5.2 Demand Analysis
5.3 Market Segmentation
5.3.1 By Type
5.3.2 Solution
5.3.3 Service
5.3.4 By Application
5.3.5 By Service Model
5.3.6 By Organization Size
5.3.7 By End-User
5.3.8 By Region
5.4 Market Dynamics
5.4.1 Drivers
5.4.1.1 Growing Awareness About Telecom Cloud Among Enterprises
5.4.1.2 Lower Operational and Administration Costs
5.4.2 Restraints
5.4.2.1 Telecom Regulations
5.4.2.2 Risk of Information Loss
5.4.3 Opportunities
5.4.3.1 Increasing Demand for Over-The-Top Cloud Services
5.4.3.2 Many Enterprises are Moving on Cloud Infrastructure
5.4.4 Challenges
5.4.4.1 Complexities in Redesigning the Network
5.4.4.2 Lack of Technical Proficiency Among Enterprises
6 Industry Trends (Page No. - 48)
6.1 Introduction
6.2 Value Chain Analysis
6.3 Ecosystem
6.4 Strategic Benchmarking
7 Telecom Cloud Market Analysis, By Type (Page No. - 52)
7.1 Introduction
7.2 Solutions
7.2.1 Unified Communication and Collaboration
7.2.2 Content Delivery Network
7.2.3 Others
7.3 Services
7.3.1 Colocation Services
7.3.2 Network Services
7.3.3 Professional Services
7.3.4 Managed Services
8 Market Analysis, By Application (Page No. - 62)
8.1 Introduction
8.2 Billing and Provisioning
8.3 Traffic Management
8.4 Others
9 Market Analysis, By Service Model (Page No. - 67)
9.1 Introduction
9.2 Software-as-a-Service
9.3 Platform-as-a-Service
9.4 Infrastructure-as-a-Service
10 Telecom Cloud Market Analysis, By Organization Size (Page No. - 72)
10.1 Introduction
10.2 Small and Medium Enterprises
10.3 Large Enterprises
11 Market Analysis, By End User (Page No. - 76)
11.1 Introduction
11.2 Banking, Financial Services, and Insurance
11.3 Retail and Consumer Goods
11.4 Healthcare and Life Sciences
11.5 Government and Public Sector
11.6 Transportation and Distribution
11.7 Media and Entertainment
11.8 Others
12 Geographic Analysis (Page No. - 84)
12.1 Introduction
12.2 North America
12.3 Europe
12.4 Asia-Pacific
12.5 Middle East and Africa
12.6 Latin America
13 Competitive Landscape (Page No. - 103)
13.1 Overview
13.2 Telecom Cloud: MnM DIVE - Vendor Comparison
13.3 Growth Strategies (20142016)
13.4 Competitive Situation and Trends
13.4.1 Partnerships, Agreements, and Collaborations
13.4.2 New Product Launches
13.4.3 Expansions
13.4.4 Mergers and Acquisitions
14 Company Profiles (Page No. - 114)
(Company at A Glance, Recent Financials, Products & Services, Strategies & Insights, & Recent Developments)*
14.1 Introduction
14.2 AT&T Inc.
14.3 BT Group PLC
14.4 Verizon Communications Inc.
14.5 Level 3 Communications, Inc.
14.6 Ericsson
14.7 Deutsche Telekom
14.8 NTT Communications Corporation
14.9 CenturyLink, Inc.
14.10 Singapore Telecommunications Limited
14.11 Orange Business Services
*Details on Company at A Glance, Recent Financials, Products & Services, Strategies & Insights, & Recent Developments Might Not Be Captured in Case of Unlisted Companies.
15 Other Major Vendors (Page No. - 147)
15.1 Fusion Telecommunications International, Inc.
15.1.1 Business Overview
15.2 Xo Communications
15.2.1 Business Overview
15.3 ZTE Corporation
15.3.1 Business Overview
15.4 Telstra Corporation Limited
15.4.1 Business Overview
15.5 Global It Communications, Inc.
15.5.1 Business Overview
16 Appendix (Page No. - 150)
16.1 Key Industry Insights
16.2 Discussion Guide
16.3 Knowledge Store: MarketsandMarkets Subscription Portal
16.4 Introducing RT: Real-Time Market Intelligence
16.5 Available Customizations
16.6 Related Reports
16.7 Author Details
List of Tables (72 Tables)
Table 1 Telecom Cloud Market Size and Growth Rate, 20142021 (USD Million, Y-O-Y %)
Table 2 Market Size, By Type, 20142021 (USD Million)
Table 3 Market Size, By Solution, 20142021 (USD Million)
Table 4 Content Delivery Network is Expected to Have the Highest CAGR During the Forecast Period
Table 5 Unified Communication and Collaboration: Market Size, By Region, 20142021 (USD Million)
Table 6 Content Delivery Network: Market Size, By Region, 20142021 (USD Million)
Table 7 Others: Market Size, By Region, 20142021 (USD Million)
Table 8 Telecom Cloud Market Size, By Service, 20142021 (USD Million)
Table 9 Colocation Services: Market Size, By Region, 20142021 (USD Million)
Table 10 Network Service Architecture
Table 11 Network Services: Market Size, By Region, 20142021 (USD Million)
Table 12 Professional Services: Market Size, By Region, 20142021 (USD Million)
Table 13 Managed Services: Market Size, By Region, 20142021 (USD Million)
Table 14 Telecom Cloud Market Size, By Application, 20142021 (USD Million)
Table 15 Billing and Provisioning: Market Size, By Region, 20142021 (USD Million)
Table 16 Traffic Management: Market Size, By Region, 20142021 (USD Million)
Table 17 Others: Market Size, By Region, 20142021 (USD Million)
Table 18 Telecom Cloud Market Size, By Service Model, 20142021 (USD Million)
Table 19 Software-as-a-Service: Market Size, By Region, 20142021 (USD Million)
Table 20 Platform-as-a-Service: Market Size, By Region, 20142021 (USD Million)
Table 21 Infrastructure-as-a-Service: Market Size, By Region, 20142021 (USD Million)
Table 22 Telecom Cloud Market Size, By Organization Size, 20142021 (USD Million)
Table 23 Small and Medium Enterprises Market Size, By Region, 20142021 (USD Million)
Table 24 Large Enterprises: Market Size, By Region, 20142021 (USD Million)
Table 25 Market Size, By End User, 20142021 (USD Million)
Table 26 Banking, Financial Services, and Insurance: Market Size, By Region, 20142021 (USD Million)
Table 27 Retail and Consumer Goods: Market Size, By Region, 20142021 (USD Million)
Table 28 Healthcare and Life Sciences: Market Size, By Region, 20142021 (USD Million)
Table 29 Government and Public Sector: Market Size, By Region, 20142021 (USD Million)
Table 30 Transportation and Distribution: Market Size, By Region, 20142021 (USD Million)
Table 31 Media and Entertainment: Market Size, By Region, 20142021 (USD Million)
Table 32 Others: Market Size, By Region, 20142021 (USD Million)
Table 33 Telecom Cloud Market Size, By Region, 20142021 (USD Million)
Table 34 North America: Market Size, By Type, 20142021 (USD Million)
Table 35 North America: Market Size, By Solution, 20142021 (USD Million)
Table 36 North America: Market Size, By Service, 20142021 (USD Million)
Table 37 North America: Market Size, By Application, 20142021 (USD Million)
Table 38 North America: Market Size, By End User, 20142021 (USD Million)
Table 39 North America: Market Size, By Service Model, 20142021 (USD Million)
Table 40 North America: Telecom Cloud Market Size, By Organization Size, 20142021 (USD Million)
Table 41 Europe: Market Size, By Type, 20142021 (USD Million)
Table 42 Europe: Market Size, By Solution, 20142021 (USD Million)
Table 43 Europe: Market Size, By Service, 20142021 (USD Million)
Table 44 Europe: Market Size, By Application, 20142021 (USD Million)
Table 45 Europe: Market Size, By End User, 20142021 (USD Million)
Table 46 Europe: Market Size, By Service Model, 20142021 (USD Million)
Table 47 Europe: Telecom Cloud Market Size, By Organization Size, 20142021 (USD Million)
Table 48 Asia-Pacific: Market Size, By Type, 20142021 (USD Million)
Table 49 Asia-Pacific: Market Size, By Solution, 20142021 (USD Million)
Table 50 Asia-Pacific: Market Size, By Service, 20142021 (USD Million)
Table 51 Asia-Pacific: Market Size, By Application, 20142021 (USD Million)
Table 52 Asia-Pacific: Market Size, By End User, 20142021 (USD Million)
Table 53 Asia-Pacific: Market Size, By Service Model, 20142021 (USD Million)
Table 54 Asia-Pacific: Market Size, By Organization Size, 20142021 (USD Million)
Table 55 Middle East and Africa: Telecom Cloud Market Size, By Type, 20142021 (USD Million)
Table 56 Middle East and Africa: Market Size, By Solution, 20142021 (USD Million)
Table 57 Middle East and Africa: Market Size, By Service, 20142021 (USD Million)
Table 58 Middle East and Africa: Market Size, By Application, 20142021 (USD Million)
Table 59 Middle East and Africa: Market Size, By End User, 20142021 (USD Million)
Table 60 Middle East and Africa: Market Size, By Service Model, 20142021 (USD Million)
Table 61 Middle East and Africa: Market Size, By Organization Size, 20142021 (USD Million)
Table 62 Latin America: Telecom Cloud Market Size, By Type, 20142021 (USD Million)
Table 63 Latin America: Market Size, By Solution, 20142021 (USD Million)
Table 64 Latin America: Market Size, By Service, 20142021 (USD Million)
Table 65 Latin America: Market Size, By Application, 20142021 (USD Million)
Table 66 Latin America: Market Size, By End User, 20142021 (USD Million)
Table 67 Latin America: Market Size, By Service Model, 20142021 (USD Million)
Table 68 Latin America: Market Size, By Organization Size, 20142021 (USD Million)
Table 69 Partnerships, Agreements, and Collaborations, 20142016
Table 70 New Product Launches, 20142016
Table 71 Expansions, 20152016
Table 72 Mergers and Acquisitions, 20142016
List of Figures (57 Figures)
Figure 1 Telecom Cloud Market: Market Segmentation
Figure 2 Market: Research Design
Figure 3 Breakdown of Primary Interviews: By Company, Designation, and Region
Figure 4 Market Size Estimation Methodology: Bottom-Up Approach
Figure 5 Market Size Estimation Methodology: Top-Down Approach
Figure 6 Data Triangulation
Figure 7 Vendor Dive Matrix: Criteria Weightage
Figure 8 Telecom Cloud Market Assumptions
Figure 9 Market By Service Model (2016 vs 2021)
Figure 10 Market By Organization Size (2016 vs 2021)
Figure 11 Market By End-User (2016 vs 2021)
Figure 12 North America is Expected to Hold the Largest Market Share in 2016
Figure 13 Growth Trend of the Telecom Cloud Market (20162021)
Figure 14 Network Service and North America to Have the Largest Market Shares in 2016
Figure 15 Regional Lifecycle Analysis (2016): Asia-Pacific is Expected to Grow Exponentially During the Forecast Period (20162021)
Figure 16 Market Investment Scenario: Asia-Pacific Would Emerge as the Best Market for Investments in the Next Five Years
Figure 17 Banking, Financial Services, and Insurance is Expected to Have the Largest Market Size in 2016
Figure 18 Telecom Cloud Market Segmentation: By Type
Figure 19 Market Segmentation: Solution
Figure 20 Market Segmentation: Service
Figure 21 Market Segmentation: By Application
Figure 22 Telecom Cloud Market Segmentation: By Service Model
Figure 23 Market Segmentation: By Organization Size
Figure 24 Market Segmentation: By End-User
Figure 25 Market Segmentation: By Region
Figure 26 Drivers, Restraints, Opportunities, and Challenges
Figure 27 Market Value Chain Analysis
Figure 28 Telecom Cloud Ecosystem
Figure 29 Telecom Cloud Market: Strategic Benchmarking
Figure 30 Managed Network Services Overview
Figure 31 Billing and Provisioning Segment is Expected to Have the Largest Market Size in 2016
Figure 32 Infrastructure-as-a-Service is Expected to Have the Largest Market Size in 2016
Figure 33 Large Enterprises Segment is Expected to Have the Largest Market Size in 2016
Figure 34 Banking, Financial Services, and Insurance Segment is Expected to Have the Largest Market Size in 2016
Figure 35 North America is Expected to Have the Largest Market Size in 2016
Figure 36 North America Telecom Cloud Market Snapshot
Figure 37 Asia-Pacific Market Snapshot
Figure 38 Product Offerings Comparison
Figure 39 Business Strategy Comparison
Figure 40 Companies Adopted New Product Launch as the Key Growth Strategy
Figure 41 Product Portfolio Comparison of the Top Five Companies
Figure 42 Telecom Cloud Market Evaluation Framework
Figure 43 Battle for Market Share: Partnerships/Agreements/Collaborations is the Key Strategy
Figure 44 Geographic Revenue Mix of Top Market Players
Figure 45 AT&T Inc.: Company Snapshot
Figure 46 AT&T Inc.: SWOT Analysis
Figure 47 BT Group PLC: Company Snapshot
Figure 48 BT Group PLC: SWOT Analysis
Figure 49 Verizon Communications Inc.: Company Snapshot
Figure 50 Verizon Communications Inc.: SWOT Analysis
Figure 51 Level 3 Communications, Inc.: Company Snapshot
Figure 52 Level 3 Communications, Inc.: SWOT Analysis
Figure 53 Ericsson: Company Snapshot
Figure 54 Ericsson: SWOT Analysis
Figure 55 Deutsche Telekom: Company Snapshot
Figure 56 CenturyLink, Inc.: Company Snapshot
Figure 57 Singapore Telecommunications Limited: Company Snapshot
Benchmarking the rapid strategy shifts of the Top 100 companies in the Telecom Cloud Market
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