Telecom Cloud Market by Type (Solution and Service), Application (Billing & Provisioning and Traffic Management), Service Model (SaaS, PaaS, and IaaS), Organization Size, Vertical, and Region - Global Forecast to 2021

The telecom cloud market size is estimated to grow from USD 10.92 Billion in 2016 to USD 30.79 Billion by 2021, at an estimated Compound Annual Growth Rate (CAGR) of 23.0%.

The telecom cloud report aims at estimating the market size and future growth potential of the market across different segments, such as type, application, service model, organization size, industry vertical, and region. The primary objectives of the report are to provide a detailed analysis of the major factors influencing the growth of this market (drivers, restraints, opportunities, industry specific challenges, and burning issues), analyze the opportunities in the market for stakeholders, and details of a competitive landscape for market leaders.

The research methodology used to estimate and forecast the telecom cloud market begins with capturing data on key vendor revenues through secondary literature, such as annual reports, company websites, public databases, and MarketsandMarkets data repository. The vendor’s offerings are also taken into consideration to determine the market segmentation. The bottom-up procedure was employed to arrive at the overall market size of the global market from the revenue of key players in the market. After arriving at the overall market size, the total market was split into several segments and subsegments, which were then verified through primary research by conducting extensive interviews with key people, such as CEOs, VPs, directors, and executives. The data triangulation and market breakdown procedures were employed to complete the overall market engineering process and arrive at the exact statistics for all segments. The breakdown of profiles of primary participants is depicted in the below figure:

To know about the assumptions considered for the study, download the pdf brochure

The telecom cloud market comprises telecom software vendors and solutions & service providers, such as AT&T, Inc., CenturyLink, Inc. BT Group PLC, Level 3 Communications Inc., and NTT Communications, Inc. Other stakeholders include application design & development service providers, consultancy firms/advisory firms, and training & education service providers.

Target Audience

• Telecom cloud vendors
• Application design and development service providers
• System integrators
• Consultancy firms/advisory firms
• Training and education service providers
• Professional service providers
• Government agencies
• Investor and venture capitalists

 “The research study answers several questions for the stakeholders, primarily which market segments to focus in during the next two to five years for prioritizing the efforts and investments”.

Scope of the Report

The research report categorizes the telecom cloud market to forecast the revenues and analyze the trends in each of the following sub-markets:

By Type

• By Solution
  • Unified Communication and Collaboration (UCC)
  • Content Delivery Network (CDN)
  • Others (WebRTC and Over-the-Top (OTT))
• By Service
  • Colocation Service
  • Network Service
  • Professional Service
  • Managed Service

By Application

• Billing and Provisioning
• Traffic Management
• Others

By Industry Vertical

• Banking, Financial Services, and Insurance (BFSI)
• Healthcare and Life Sciences
• Retail and Consumer Goods
• Government and Public Sector
• Transportation and Distribution
• Media and Entertainment
• Others

By Service Model

• Software-as-a-Service (SaaS)
• Platform-as-a-Service (PaaS)
• Infrastructure-as-a-Service (IaaS)

By Organization Size

• Small and Medium Enterprise (SME)
• Large Enterprise

By Region

• North America
• Europe
• Middle East and Africa (MEA)
• Asia-Pacific (APAC)
• Latin America

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

Vendor Comparison Analysis

• Vendor comparison analysis provides information about major players that offer telecom cloud services & solutions and outlines the findings & analysis on how well each telecom cloud market vendor performs within our criteria.

Geographic Analysis

• Further breakdown of the North America telecom cloud market
• Further breakdown of the European market
• Further breakdown of the APAC market
• Further breakdown of the MEA market
• Further breakdown of the Latin American market  

Company Information

• Detailed analysis and profiling of additional market players

Table of Contents

1 Introduction (Page No. - 15)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
           1.3.1 Markets Covered
           1.3.2 Years Considered for the Study
    1.4 Currency
    1.5 Limitations
    1.6 Stakeholders

2 Research Methodology (Page No. - 19)
    2.1 Research Data
           2.1.1 Secondary Data
                     2.1.1.1 Key Data From Secondary Sources
           2.1.2 Primary Data
                     2.1.2.1 Key Data From Primary Sources
                     2.1.2.2 Key Industry Insights
                     2.1.2.3 Breakdown of Primaries
    2.2 Market Size Estimation
    2.3 Market Breakdown and Data Triangulation
    2.4 Vendor Dive Matrix Methodology
    2.5 Research Assumptions
           2.5.1 Assumptions

3 Executive Summary (Page No. - 29)

4 Premium Insights (Page No. - 33)
    4.1 Attractive Market Opportunities in the Market
    4.2 Market Share of the Top Three Services and Regions, 2016
    4.3 Lifecycle Analysis, By Region, 2016
    4.4 Market Investment Scenario
    4.5 Telecom Cloud Market: By End-User, 2016–2021

5 Market Overview (Page No. - 38)
    5.1 Introduction
    5.2 Demand Analysis
    5.3 Market Segmentation
           5.3.1 By Type
           5.3.2 Solution
           5.3.3 Service
           5.3.4 By Application
           5.3.5 By Service Model
           5.3.6 By Organization Size
           5.3.7 By End-User
           5.3.8 By Region
    5.4 Market Dynamics
           5.4.1 Drivers
                     5.4.1.1 Growing Awareness About Telecom Cloud Among Enterprises
                     5.4.1.2 Lower Operational and Administration Costs
           5.4.2 Restraints
                     5.4.2.1 Telecom Regulations
                     5.4.2.2 Risk of Information Loss
           5.4.3 Opportunities
                     5.4.3.1 Increasing Demand for Over-The-Top Cloud Services
                     5.4.3.2 Many Enterprises are Moving on Cloud Infrastructure
           5.4.4 Challenges
                     5.4.4.1 Complexities in Redesigning the Network
                     5.4.4.2 Lack of Technical Proficiency Among Enterprises

6 Industry Trends (Page No. - 48)
    6.1 Introduction
    6.2 Value Chain Analysis
    6.3 Ecosystem
    6.4 Strategic Benchmarking

7 Telecom Cloud Market Analysis, By Type (Page No. - 52)
    7.1 Introduction
    7.2 Solutions
           7.2.1 Unified Communication and Collaboration
           7.2.2 Content Delivery Network
           7.2.3 Others
    7.3 Services
           7.3.1 Colocation Services
           7.3.2 Network Services
           7.3.3 Professional Services
           7.3.4 Managed Services

8 Telecom Cloud Market Analysis, By Application (Page No. - 62)
    8.1 Introduction
    8.2 Billing and Provisioning
    8.3 Traffic Management
    8.4 Others

9 Telecom Cloud Market Analysis, By Service Model (Page No. - 67)
    9.1 Introduction
    9.2 Software-as-a-Service
    9.3 Platform-as-a-Service
    9.4 Infrastructure-as-a-Service

10 Telecom Cloud Market Analysis, By Organization Size (Page No. - 72)
     10.1 Introduction
     10.2 Small and Medium Enterprises
     10.3 Large Enterprises

11 Telecom Cloud Market Analysis, By End User (Page No. - 76)
     11.1 Introduction
     11.2 Banking, Financial Services, and Insurance
     11.3 Retail and Consumer Goods
     11.4 Healthcare and Life Sciences
     11.5 Government and Public Sector
     11.6 Transportation and Distribution
     11.7 Media and Entertainment
     11.8 Others

12 Geographic Analysis (Page No. - 84)
     12.1 Introduction
     12.2 North America
     12.3 Europe
     12.4 Asia-Pacific
     12.5 Middle East and Africa
     12.6 Latin America

13 Competitive Landscape (Page No. - 103)
     13.1 Overview
     13.2 Telecom Cloud: MnM Dive - Vendor Comparison
     13.3 Growth Strategies (2014–2016)
     13.4 Competitive Situation and Trends
               13.4.1 Partnerships, Agreements, and Collaborations
               13.4.2 New Product Launches
               13.4.3 Expansions
               13.4.4 Mergers and Acquisitions

14 Company Profiles (Page No. - 114)
(Company at A Glance, Recent Financials, Products & Services, Strategies & Insights, & Recent Developments)*
     14.1 Introduction
     14.2 AT&T Inc.
     14.3 BT Group PLC 
     14.4 Verizon Communications Inc.
     14.5 Level 3 Communications, Inc.
     14.6 Ericsson
     14.7 Deutsche Telekom
     14.8 NTT Communications Corporation
     14.9 Centurylink, Inc.
     14.10 Singapore Telecommunications Limited
     14.11 Orange Business Services

*Details on Company at A Glance, Recent Financials, Products & Services, Strategies & Insights, & Recent Developments Might Not Be Captured in Case of Unlisted Companies.

15 Other Major Vendors (Page No. - 147)
     15.1 Fusion Telecommunications International, Inc.
               15.1.1 Business Overview
     15.2 Xo Communications
               15.2.1 Business Overview
     15.3 Zte Corporation
               15.3.1 Business Overview
     15.4 Telstra Corporation Limited
               15.4.1 Business Overview
     15.5 Global It Communications, Inc.
               15.5.1 Business Overview

16 Appendix (Page No. - 150)
     16.1 Key Industry Insights
     16.2 Discussion Guide
     16.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
     16.4 Introducing RT: Real-Time Market Intelligence
     16.5 Available Customizations
     16.6 Related Reports
     16.7 Author Details

List of Tables (72 Tables)

Table 1 Telecom Cloud Market Sizeand Growth Rate, 2014–2021 (USD Million, Y-O-Y %)
Table 2 Market Size, By Type, 2014–2021 (USD Million)
Table 3 Market Size, By Solution, 2014–2021 (USD Million)
Table 4 Content Delivery Network is Expected to Have the Highest CAGR During the Forecast Period
Table 5 Unified Communication and Collaboration: Market Size, By Region, 2014–2021 (USD Million)
Table 6 Content Delivery Network: Market Size, By Region, 2014–2021 (USD Million)
Table 7 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 8 Telecom Cloud Market Size, By Service, 2014–2021 (USD Million)
Table 9 Colocation Services: Market Size, By Region, 2014–2021 (USD Million)
Table 10 Network Service Architecture
Table 11 Network Services: Market Size, By Region, 2014–2021 (USD Million)
Table 12 Professional Services: Market Size, By Region, 2014–2021 (USD Million)
Table 13 Managed Services: Market Size, By Region, 2014–2021 (USD Million)
Table 14 Telecom Cloud Market Size, By Application, 2014–2021 (USD Million)
Table 15 Billing and Provisioning: Market Size, By Region, 2014–2021 (USD Million)
Table 16 Traffic Management: Market Size, By Region, 2014–2021 (USD Million)
Table 17 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 18 Telecom Cloud Market Size, By Service Model, 2014–2021 (USD Million)
Table 19 Software-as-a-Service: Market Size, By Region, 2014–2021 (USD Million)
Table 20 Platform-as-a-Service: Market Size, By Region, 2014–2021 (USD Million)
Table 21 Infrastructure-as-a-Service: Market Size, By Region, 2014–2021 (USD Million)
Table 22 Telecom Cloud Market Size, By Organization Size, 2014–2021 (USD Million)
Table 23 Small and Medium Enterprises Market Size, By Region, 2014–2021 (USD Million)
Table 24 Large Enterprises: Market Size, By Region, 2014–2021 (USD Million)
Table 25 Telecom Cloud Market Size, By End User, 2014–2021 (USD Million)
Table 26 Banking, Financial Services, and Insurance: Market Size, By Region, 2014–2021 (USD Million)
Table 27 Retail and Consumer Goods: Market Size, By Region, 2014–2021 (USD Million)
Table 28 Healthcare and Life Sciences: Market Size, By Region, 2014–2021 (USD Million)
Table 29 Government and Public Sector: Market Size, By Region, 2014–2021 (USD Million)
Table 30 Transportation and Distribution: Market Size, By Region, 2014–2021 (USD Million)
Table 31 Media and Entertainment: Market Size, By Region, 2014–2021 (USD Million)
Table 32 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 33 Telecom Cloud Market Size, By Region, 2014–2021 (USD Million)
Table 34 North America: Market Size, By Type, 2014–2021 (USD Million)
Table 35 North America: Market Size, By Solution, 2014–2021 (USD Million)
Table 36 North America: Market Size, By Service, 2014–2021 (USD Million)
Table 37 North America: Market Size, By Application, 2014–2021 (USD Million)
Table 38 North America: Market Size, By End User, 2014–2021 (USD Million)
Table 39 North America: Market Size, By Service Model, 2014–2021 (USD Million)
Table 40 North America: Telecom Cloud Market Size, By Organization Size, 2014–2021 (USD Million)
Table 41 Europe: Market Size, By Type, 2014–2021 (USD Million)
Table 42 Europe: Market Size, By Solution, 2014–2021 (USD Million)
Table 43 Europe: Market Size, By Service, 2014–2021 (USD Million)
Table 44 Europe: Market Size, By Application, 2014–2021 (USD Million)
Table 45 Europe: Market Size, By End User, 2014–2021 (USD Million)
Table 46 Europe: Market Size, By Service Model, 2014–2021 (USD Million)
Table 47 Europe: Telecom Cloud Market Size, By Organization Size, 2014–2021 (USD Million)
Table 48 Asia-Pacific: Market Size, By Type, 2014–2021 (USD Million)
Table 49 Asia-Pacific: Market Size, By Solution, 2014–2021 (USD Million)
Table 50 Asia-Pacific: Market Size, By Service, 2014–2021 (USD Million)
Table 51 Asia-Pacific: Market Size, By Application, 2014–2021 (USD Million)
Table 52 Asia-Pacific: Market Size, By End User, 2014–2021 (USD Million)
Table 53 Asia-Pacific: Market Size, By Service Model, 2014–2021 (USD Million)
Table 54 Asia-Pacific: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 55 Middle East and Africa: Telecom Cloud Market Size, By Type, 2014–2021 (USD Million)
Table 56 Middle East and Africa: Market Size, By Solution, 2014–2021 (USD Million)
Table 57 Middle East and Africa: Market Size, By Service, 2014–2021 (USD Million)
Table 58 Middle East and Africa: Market Size, By Application, 2014–2021 (USD Million)
Table 59 Middle East and Africa: Market Size, By End User, 2014–2021 (USD Million)
Table 60 Middle East and Africa: Market Size, By Service Model, 2014–2021 (USD Million)
Table 61 Middle East and Africa: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 62 Latin America: Telecom Cloud Market Size, By Type, 2014–2021 (USD Million)
Table 63 Latin America: Market Size, By Solution, 2014–2021 (USD Million)
Table 64 Latin America: Market Size, By Service, 2014–2021 (USD Million)
Table 65 Latin America: Market Size, By Application, 2014–2021 (USD Million)
Table 66 Latin America: Market Size, By End User, 2014–2021 (USD Million)
Table 67 Latin America: Market Size, By Service Model, 2014–2021 (USD Million)
Table 68 Latin America: Market Size, By Organization Size, 2014–2021 (USD Million)
Table 69 Partnerships, Agreements, and Collaborations, 2014–2016
Table 70 New Product Launches, 2014–2016
Table 71 Expansions, 2015–2016
Table 72 Mergers and Acquisitions, 2014–2016
 
 
List of Figures (57 Figures)
 
Figure 1 Telecom Cloud Market: Market Segmentation
Figure 2 Telecom Cloud Market: Research Design
Figure 3 Breakdown of Primary Interviews: By Company, Designation, and Region
Figure 4 Market Size Estimation Methodology: Bottom-Up Approach
Figure 5 Market Size Estimation Methodology: Top-Down Approach
Figure 6 Data Triangulation
Figure 7 Vendor Dive Matrix: Criteria Weightage
Figure 8 Market Assumptions
Figure 9 Market By Service Model (2016 vs 2021)
Figure 10 Market By Organization Size (2016 vs 2021)
Figure 11 Market By End-User (2016 vs 2021)
Figure 12 North America is Expected to Hold the Largest Market Share in 2016
Figure 13 Growth Trend of the Telecom Cloud Market (2016–2021)
Figure 14 Network Service and North America to Have the Largest Market Shares in 2016
Figure 15 Regional Lifecycle Analysis (2016): Asia-Pacific is Expected to Grow Exponentially During the Forecast Period (2016–2021)
Figure 16 Market Investment Scenario: Asia-Pacific Would Emerge as the Best Market for Investments in the Next Five Years
Figure 17 Banking, Financial Services, and Insurance is Expected to Have the Largest Market Size in 2016
Figure 18 Market Segmentation: By Type
Figure 19 Market Segmentation: Solution
Figure 20 Market Segmentation: Service
Figure 21 Market Segmentation: By Application
Figure 22 Market Segmentation: By Service Model
Figure 23 Market Segmentation: By Organization Size
Figure 24 Market Segmentation: By End-User
Figure 25 Market Segmentation: By Region
Figure 26 Market Drivers, Restraints, Opportunities, and Challenges
Figure 27 Market Value Chain Analysis
Figure 28 Telecom Cloud Ecosystem
Figure 29 Telecom Cloud Market: Strategic Benchmarking
Figure 30 Managed Network Services Overview
Figure 31 Billing and Provisioning Segment is Expected to Have the Largest Market Size in 2016
Figure 32 Infrastructure-as-a-Service is Expected to Have the Largest Market Size in 2016
Figure 33 Large Enterprises Segment is Expected to Have the Largest Market Size in 2016
Figure 34 Banking, Financial Services, and Insurance Segment is Expected to Have the Largest Market Size in 2016
Figure 35 North America is Expected to Have the Largest Market Size in 2016
Figure 36 North America Market Snapshot
Figure 37 Asia-Pacific Market Snapshot
Figure 38 Product Offerings Comparison
Figure 39 Business Strategy Comparison
Figure 40 Companies Adopted New Product Launch as the Key Growth Strategy
Figure 41 Product Portfolio Comparison of the Top Five Companies
Figure 42 Market Evaluation Framework
Figure 43 Battle for Market Share: Partnerships/Agreements/Collaborations is the Key Strategy
Figure 44 Geographic Revenue Mix of Top Market Players
Figure 45 AT&T Inc.: Company Snapshot
Figure 46 AT&T Inc.: SWOT Analysis
Figure 47 BT Group PLC: Company Snapshot
Figure 48 BT Group PLC: SWOT Analysis
Figure 49 Verizon Communications Inc.: Company Snapshot
Figure 50 Verizon Communications Inc.: SWOT Analysis
Figure 51 Level 3 Communications, Inc.: Company Snapshot
Figure 52 Level 3 Communications, Inc.: SWOT Analysis
Figure 53 Ericsson: Company Snapshot
Figure 54 Ericsson: SWOT Analysis
Figure 55 Deutsche Telekom: Company Snapshot
Figure 56 Centurylink, Inc.: Company Snapshot
Figure 57 Singapore Telecommunications Limited: Company Snapshot

The telecom cloud market is expected to grow from USD 10.92 Billion in 2016 to USD 30.79 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 23.0% during the forecast period. The major drivers of this market include need for lower operational & administration costs and the increasing awareness about telecom cloud among enterprises.

The services segment holds the largest market size and is expected to continue its dominance during the forecast period. These telecom cloud services are gaining huge adoption due to their ability to provide enterprises with high bandwidth and redundancy of data maintenance, better connectivity, uptime, and smoother customer experience.

The telecom cloud market report has been broadly classified into applications. The traffic management application is expected to grow at the highest CAGR during the forecast period, followed by other applications, such as customer management. Many organizations feel that the customer life cycle management can help retain customers to a greater extent. The growing demand for telecom cloud is increasing the demand of this application widely.

The Infrastructure-as-a-Service (IaaS) model is estimated to hold the largest market size in the telecom cloud market. The main reason for high adoption of IaaS is that, it helps manage, monitor, and access remote datacenter infrastructure, such as storage, networking, and networking services. So, instead of purchasing hardware, users can purchase IaaS as per their requirement and consumption.

The Small and Medium Enterprises (SMEs) are moving towards the adoption of telecom cloud and are growing rapidly at a highest CAGR during the forecast period. SMEs are realizing the importance of cloud services & solutions, such as greater productivity, greater design efficiency, better product quality, decreased cost of new product introduction, insight into critical processes, better reporting & analytics, standards & regulatory compliance, improved design review & approval processes, improved communication, and increased resource utilization.

Media & entertainment is the highest growing vertical during the forecast period and is adopting telecom cloud at a faster pace. The end-user is expected to adopt telecom cloud solutions & services, as these eliminate the need for implementing and managing in-house billing systems, which enable them to reduce the total operational cost, further increasing the efficiency.

North America is expected to have the largest market share in 2016, whereas the Asia-Pacific (APAC) region is expected to grow at the highest CAGR from 2016 to 2021 in the telecom cloud market. The U.S. and Canada are the major regions contributing to the North American region. Both the U.S. and Canada have huge opportunities to explore the telecom cloud market. Canadian telecom companies are hugely investing into data centers, but with the increasing need for security and compliance, these telecom giants are now looking towards cloud.

The need for lower operational & administration costs and the increasing awareness about telecom cloud among the enterprises are the driving factors for this market. On the other hand, the risk of information loss and increasing demand for Over-the-Top (OTT) cloud services are some of the major restraints & challenges in the market. The key vendors in the telecom cloud market are AT&T, Inc., BT Group PLC, Verizon Communication, Inc., Level 3 Communications, Inc., and Deutsche Telekom. These players have adopted various strategies, such as new product developments, acquisitions, and partnerships to serve the telecom cloud market. Continuous technology innovations is an area of focus for these players, in order to maintain their competitive position in the market and promote customer satisfaction, as well.

To speak to our analyst for a discussion on the above findings, click Speak to Analyst