The India omni-channel and warehouse management systems market is projected to grow from USD 231 million in 2019 to USD 488 million by 2024, at a Compound Annual Growth Rate (CAGR) of 16.2% during the forecast period. The India omni-channel solutions market growth is largely driven by factors, such as increase in online sales, connected Indian consumers, and easement of FDI policies in India. Whereas the warehouse management market is largely driven by factors, such as Goods and Service Tax (GST) and Make in India Initiative.
The major vendors in the India omni-channel solutions market include SAP Hybris (Germany), IBM (US), JDA Software (US), Shopify (Canada), ETP International (Singapore), and Infor (US). Whereas the major vendors in the India warehouse management market include SAP (Germany), JDA Software (US), Infor (US), and Technoforte Software (India). Major players in both these markets have widely adopted strategies, such as new product launches, partnerships, and mergers and acquisitions, from 2016 to 2018. They also adopted other strategies, such as collaborations, product enhancements, and new product developments, to expand their presence in the India omni-channel and warehouse management systems market in India. These strategies helped them expand their consumer base and address the unmet needs of end users.
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SAP Hybris, owned by SAP SE, is a globally recognized player in the omni-channel solutions market with a high emphasis on product innovation. The company is a leader in the India omni-channel solutions market. The company has an extensive product portfolio for commerce, marketing, sales, services, revenue and cross-functional solutions. SAP Hybris’ omni-channel solution is named SAP Hybris Commerce. Its capabilities include Product Content Management (PCM), web content management, order management, search and merchandising, advanced personalization, mobile, customer service, and data integration and bundling.
In June 2018, the company unveiled C/4HANA, this would revamp its existing CRM and leverage its ERP base.
JDA Software is a leading provider of WMS in India and is known for its innovation. With more than 10 years of experience in the India market, it covers the vast market/industry. It has a strong global presence with offices in more than 70 locations focused on Research and Development (R&D). The company has established its R&D center, JDA Labs, in Montreal, Canada. The company has over 400 patents. In 2016, it invested 8% of its revenue in R&D activities. In India, the company has its Centers of Excellence (CoE) in Bangalore and Hyderabad. JDA Software offers WMS software through its business segments: adaptable manufacturing and distribution, and omni-channel retail solutions. The company’s WMS has several features, such as visibility across channels, geographies, suppliers, and locations; dynamic workflows; and responsiveness to demand shifts and unexpected events. In February 2019, JDA Software partnered with TCS to develop Cognitive Supply Chain Solutions to optimize intelligent supply chains, enhancing customer experience.
India Omni-channel and Warehouse Management Systems Market Type (Omni-Channel Solutions and Warehouse Management Systems), Component (Hardware, Software, and Service), Deployment Type (On-Premise and On-Cloud), and Vertical - Forecast to 2024
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