The Remote Infrastructure Management (RIM) market is growing considerably, owing to the increasing need for effective remote management and security of the IT infrastructure. The global RIM market size is estimated to be USD 23.65 Billion in 2017 and is projected to reach USD 41.27 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.8% during the forecast period. This growth is due to the increasing need for value-added services and an enhanced Quality of Service (QoS).
The major vendors providing RIM services include HCL Technologies Limited (India), Fujitsu (Japan), Tata Consultancy Services Limited (India), Capgemini (France), Sensiple (US), Nityo Infotech (US), Locuz (India), CtrlS Datacenters Ltd (India), Cybage Software Pvt. Ltd. (India), and Cerebra (India).
The players in the RIM market have adopted various strategies to expand their global presence and enhance their market shares. Partnerships, collaborations, new product launches, and acquisitions are some of the significant strategies adopted by the market players in the recent years.
Fujitsu was founded in 1935 and is headquartered in Tokyo, Japan. The company offers hardware products, such as servers, storage, and client computing devices. Furthermore, industry solutions, business and technology solutions, and Fujitsu cloud offerings are also catering to the needs of the client. The services segment of Fujitsu is broadly categorized into managed infrastructure services, business services, and application services. The company has a geographic presence across Japan; Europe, the Middle East, and Africa (EMEA); Asia Pacific (APAC); and North America. Fujitsu followed the strategy of agreements and partnerships to gain a competitive edge over others. For instance, in November 2017, Fujitsu Limited and Citrix Systems Japan KK entered into a Citrix Service Provider (CSP) agreement to commence sales of its cloud-based "Fujitsu Managed Infrastructure Service Virtual Desktop Service [Virtual Client on Cloud (VCC)].”
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In October 2017, Fujitsu opened an office at the Cebu Business Park. This satellite office is an extension of its Global Delivery Center in Manila. The company delivers its extensive services in RIM, service desk, application services, and business process outsourcing from its center in Manila.
Tata Consultancy Services (TCS) was incorporated in 1986 and is headquartered in Mumbai, India. It is one of the leading companies in IT services and is ranked in the “Big 4” Global IT Service Brands by Brand Finance. TCS caters to the industries of retail, manufacturing, telecom, insurance services, energy, utilities, and resources. Its offerings are segmented into application development and maintenance, enterprise solutions and consulting, infrastructure services, business process services, assurance services, and engineering and industrial services. TCS also possesses a unique delivery model called the global network delivery model. The company, in June 2016, launched the IZO Cloud Storage, which is an unpretentious and scalable storage service portfolio. It is designed to address enterprises’ complex storage demands of unstructured data, such as videos, social media posts, images, emails, and customer details.
Remote Infrastructure Management Market by Core Service (Database Management, Storage Management, Server Management, Desktop Management, Application Management), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2022
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