AI in Telehealth & Telemedicine Market

The report "AI in Telehealth & Telemedicine Market by Component (Software, Service), Function (Virtual Care, Chatbot, RPM, Admin, Patient Engagement), Application (Teleneurology, TeleICU, Teleradiology), End User (Provider, Payer, Patient) - Global Forecast to 2030" is projected to reach USD 27.14 billion by 2030 from USD 4.22 billion in 2024, at a CAGR of 36.4% from 2024 to 2030.

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The AI in telehealth market has expanded at a rapid growth due to the increasing number of geriatric people and the rising prevalence of chronic diseases (including diabetes and CVDs) requiring continuous medical care. The use of telehealth devices ensures cost savings in both money and time, provides convenience for patients accessing healthcare and reduces overall healthcare costs. Additionally, the advancement of digital health technologies in hospitals drives market growth. In 2022, the Saudi Ministry of Health launched Seha Virtual Hospital to offer remote medical care. Seha coordinates with 224 hospitals and provides 44 specialist services, including cardiology and neurology, allowing virtual non-urgent treatment. Moreover, the lack of skilled medical personnel has increased the use of telehealth solutions to fill the gaps in care delivery. WHO estimates a shortage of 4.3 million physicians, nurses, and other health professionals worldwide. Governmental funding and regulations, including reimbursement changes, telehealth-related laws, and the adoption of RPM systems, established a strong framework for virtual healthcare inclusion into more traditional systems, which in turn helped drive market expansion.

The primary care segment accounted for the largest share of the AI in telemedicine applications market.

The primary care segment commanded the most significant proportion of the AI in telemedicine market due to an increased need for day-to-day healthcare, such as check-ups, chronic condition management, and preventive care, well-suited for AI implementation. These platforms leverage AI to automate symptom evaluation, virtual consultations, and follow-ups to make healthcare more accessible and convenient for day-to-day health issues. Organizations such as Hellocare (US) provide a complete telehealth platform with AI-based solutions for primary care, including virtual patient observation and RPM. These solutions increase patient engagement and simplify care delivery. Furthermore, CVS Health (US) provides CVS Health Virtual Primary Care by providing personalized digital healthcare services, enabling users to access and manage their health remotely.

The remote patient monitoring segment accounts for the fastest growing segment of AI in telehealth market, by function.

The remote patient monitoring segment is expected to be the fastest-growing segment of AI in telehealth market by function due to the increasing number of chronic diseases (including diabetes, hypertension, and CVDs) that need constant monitoring and management. RPM systems constantly monitor patient health data, eliminating the need for many hospital visits and improving patient outcomes. Many healthcare facilities, such as Mayo Clinic (US), offer RPM systems to reduce readmission rates. In January 2025, Taiwan's Industrial Technology Research Institute (ITRI) introduced AI-based RPM devices that were developed in partnership with StreamTeck (Taiwan) to detect patient vitals (body temperature, heart rate, and blood pressure).

North America accounted for the largest market share in 2023.

North America accounted for the largest market share due to the region's modern healthcare infrastructure, the widespread use of advanced technologies, and extensive governmental support. The US, especially, has adopted favorable reimbursement policies and regulatory mandates, including those from the Centers for Medicare & Medicaid Services (CMS), to increase telehealth access and RPM technology. Favorable government initiatives have also propelled market growth. In October 2023, the American Telemedicine Association published a new AI principle to advance the safe, appropriate, and responsible use of AI in healthcare that enhances patient and provider trust, safety, and the efficacy of AI adoption as a tool in healthcare. Numerous US-based companies provide AI-based telehealth & telemedicine solutions—in October 2024, Zoom Communications (US) partnered with Suki AI, Inc. (US) to implement AI-powered voice tools within their telehealth services to improve clinical documentation functionalities. Together, these factors enhance North America's leadership in the AI in telehealth & telemedicine market.

Prominent players in the telehealth & telemedicine market include Koninklijke Philips N.V. (Netherlands), Medtronic (Ireland), GE Healthcare (US), Epic Systems Corporation (US), Oracle (US), Doximity, Inc. (US), Teladoc Health, Inc. (US), American Well (US), Siemens Healthineers AG (Germany), and Cisco Systems Inc. (US), among others.

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