According to a research report "Artificial Intelligence (AI) Toolkit Market by Offering (Hardware, Software, Services), Technology (Natural Language Processing, Machine Learning), Vertical (BFSI, Retail & eCommerce, Healthcare & Life Sciences) and Region - Global Forecast to 2028" published by MarketsandMarkets, the AI Toolkit market is estimated at USD 19.5 billion in 2023 to USD 91.6 billion by 2028, at a Compound Annual Growth Rate (CAGR) of 36.2%. The adoption of AI toolkits for the development of chatbots and virtual assistants in customer service represents a pivotal driver in the growth of the AI toolkit market. This trend has gained substantial traction, primarily due to its ability to profoundly enhance the customer experience while concurrently reducing operational service costs. Chatbots, powered by AI toolkits, offer instantaneous responses to customer queries, ensuring 24/7 availability, and swift issue resolution. This not only augments customer satisfaction by providing quick and efficient support but also leads to cost savings by reducing the need for large customer service teams. Furthermore, AI-driven chatbots continuously learn from interactions, improving their capabilities over time. As a result, businesses are increasingly turning to AI toolkits to develop more intelligent and versatile chatbots, fueling the demand for AI toolkit solutions that can enable these customer service innovations.
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By Vertical, the BFSI segment is estimated to account for the largest market share in 2023.
The predictive analytics capabilities offered by AI toolkits serve as a driving force for the AI toolkit market within the BFSI sector. These toolkits empower financial institutions to make informed decisions by harnessing historical data and sophisticated algorithms. They can anticipate market trends, enabling proactive responses to economic shifts and customer demands. Furthermore, predictive analytics aids in understanding customer behaviors, allowing institutions to tailor services and products accordingly. This, in turn, enhances portfolio performance, optimizing investment strategies and risk management. The demand for AI toolkits in BFSI for predictive analytics continues to grow as financial institutions seek a competitive edge by making data-backed decisions and staying ahead of market dynamics.
By offering, Service segment is expected to have fastest growth rate during the forecast period
The integration and customization services offered within the AI toolkit market stand out as a major driver. By tailoring AI toolkits to suit the specific requirements and existing infrastructure of businesses, these services ensure that AI seamlessly blends into the operational landscape. This specialized approach maximizes the utility of AI systems and minimizes disruption, streamlining the path to AI adoption. The capability to harmonize AI with unique business needs and technologies becomes a compelling driver as companies increasingly recognize the transformative potential of AI and seek ways to integrate it seamlessly into their operations. As a result, the demand for customization and integration services within the AI toolkit market continues to surge, catalyzing further innovation and growth.
Asia Pacific to have the fastest growth rate during the forecast period
The demand for AI toolkits tailored for various languages and scripts emerges as a distinctive driver in the Asia Pacific AI toolkit market. The linguistic diversity across the region presents a unique challenge and opportunity. Localized AI solutions that can understand, process, and generate content in multiple languages and scripts are essential for businesses and governments looking to communicate with their diverse populations effectively. This localization ensures accurate language processing and enhances user engagement and accessibility. As a result, the need for AI toolkits capable of catering to the linguistic diversity of the Asia Pacific region drives innovation in AI development, sparking the creation of language-specific models and solutions and positioning these localized AI services as a critical driver for the AI toolkit market in the region.
The major vendors covered in the AI Toolkit market include Microsoft (US), Google (US), IBM (US), Oracle (US), Thales Group (France), Salesforce (US), Intel (US), Adobe (US), Meta Platforms (US), AWS (US), NVIDIA Corporation (US), H2O.ai (US), Alteryx (US), Altair (US), KNIME (Switzerland), DataRobot (US), Jasper (US), Rasa (US), SuperAnnotate (US), OpenAI (US), Obviously AI (US), Fiddler AI (US), Determined AI (US), Snorkel AI (US), Levity AI (Germany), Union AI (US), Attri AI (US), Regie.ai (US). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches, enhancements, and acquisitions to expand their footprint in the AI Toolkit market.
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