Crew management system can be defined as a set of software used for crew planning, crew tracking, management of crew operations, crew services, and crew training to efficiently utilize the services of the available human resources. The crew management system market is projected to grow from an estimated USD 1.31 Billion in 2016 to USD 2.35 Billion by 2022, at a CAGR of 10.19% from 2016 to 2022. While the crew management system market in Europe is growing due to increased tourism, the Asia-Pacific market is growing due to the increased trade with the developed economies.
With the introduction of various technologies such as the use of mobile apps, the efficacy of on-cloud Software as a Service (SaaS) has increased manifold.
Sabre Airline Solutions (U.S.), Lufthansa Systems (Germany), Jeppesen (U.S.), Hexaware Technologies (India), IBS Software Services (India) among others, are the key players operating in the crew management system market. These market players have been focusing on securing contracts to ensure their organic growth in the crew management system market. The core competencies of these market players include their widespread geographical presence and increased investments in R&D activities.
Sabre Airline Solutions (U.S.) is a major player in the crew management system market. The company focuses on contracts through extensive R&D activities. For instance, in 2011, Sabre received a 10 year contract from Etihad Airways to implement the crew management system technology for the airline across operations including reservations, inventory, marketing, planning, ecommerce, and distribution. The company has strong regional spread and generates maximum revenue from the United States and Europe. It performs exceptionally well in distribution channels and viability. The company lags behind in industry coverage as it serves only the commercial aviation sector and not the defense vertical. It also lacks in organic and inorganic growth strategies as is seen in just four developments during the last five years.
Jeppesen is another major player in the crew management system market. The company has a strong geographical reach covering Europe, the Middle East, Africa, Asia-Pacific and North & South America. The company has a strong product that caters to airline competence, consulting, airport operations, commercial solutions, finance solutions, in-flight entertainment, navigation solutions, mobile solutions, and related services. The company lacks in product breadth features, and after delivery and support. The company has good geographic reach, distribution channels, and viability, but however, lags behind in growth strategies, being involved in just two contracts during the last five years. It also needs to focus on industry coverage.
Crew Management Systems Market by Application (Crew Planning, Crew Services, Crew Training, Crew Operations), System (On-Cloud, Server Based), Device (Smartphones, PCS, Tablets), and Region - Global Forecast to 2022
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