In terms of revenue, the managed services market is predicted to increase from USD 275.5 billion in 2023 to USD 372.6 billion by 2028, with a compound yearly growth rate (CAGR) of 6.2% throughout the forecast period. Managed services relate to the outsourcing of specific business operations or functions to third-party companies. These providers, known as MSPs, are in charge of administering, monitoring, and optimising these services, allowing businesses to focus on their core skills. Managed services cover a wide range of topics, including IT infrastructure management, cybersecurity, cloud computing, network monitoring, data storage, and system administration.
The Managed Services Market is undergoing a significant transformation, with several key trends emerging:
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Cloud Adoption and Migration
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Cybersecurity Focus
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Artificial Intelligence and Automation
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Remote Workforce Management
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Hybrid IT Environments
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Data Analytics and Business Intelligence
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Internet of Things (IoT) Management
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Compliance and Regulatory Support
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Customized Service Offerings
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Disaster Recovery and Business Continuity
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Advanced Networking Solutions
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Sustainability and Green IT
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Vendor and Technology Consolidation
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End-to-End IT Services
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Focus on Small and Medium Enterprises (SMEs)
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Focus on Sustainability
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Cloud Adoption and Migration
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Increasing shift towards cloud computing as businesses look to reduce costs, improve scalability, and enhance flexibility.
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Cybersecurity Focus
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Rising importance of managed security services due to the growing threat landscape, including sophisticated cyberattacks and data breaches.
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Artificial Intelligence and Automation
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Integration of AI and machine learning to automate routine tasks, enhance service delivery, and improve decision-making processes.
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Remote Workforce Management
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Increased demand for managed services to support remote work infrastructure, including VPNs, remote desktop solutions, and collaboration tools.
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Hybrid IT Environments
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Growth in hybrid IT environments combining on-premises, private, and public cloud resources, necessitating comprehensive management solutions.
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Data Analytics and Business Intelligence
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Emphasis on leveraging data analytics and BI tools within managed services to provide insights and drive strategic decision-making.
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Internet of Things (IoT) Management
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Expansion of managed services to include IoT device management, ensuring connectivity, security, and performance of IoT ecosystems.
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Compliance and Regulatory Support
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Increased need for managed services to help businesses comply with complex regulatory requirements and industry standards.
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Customized Service Offerings
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Development of tailored managed services to meet specific industry needs, such as healthcare, finance, and retail.
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Disaster Recovery and Business Continuity
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Focus on managed disaster recovery and business continuity planning to ensure resilience against disruptions.
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Advanced Networking Solutions
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Adoption of SD-WAN and other advanced networking solutions as part of managed services to improve network performance and reliability.
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Sustainability and Green IT
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Growing consideration of sustainability practices within managed services, promoting energy-efficient and environmentally friendly IT solutions.
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Vendor and Technology Consolidation
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Trend towards consolidating multiple vendor solutions and technologies under a single managed service provider for simplified management.
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End-to-End IT Services
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Increasing preference for comprehensive, end-to-end IT service management, encompassing everything from infrastructure to application support.
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Focus on Small and Medium Enterprises (SMEs)
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Managed service providers targeting SMEs with affordable and scalable solutions to support their growth and digital transformation.
Related Reports:
Managed Services Market by Service Type (Managed Security Service, Managed Network Service, and Managed IT Infrastructure and Data Center Service), Deployment Type (On-premises and Cloud) Vertical and Region - Global Forecast to 2028