End User Computing (EUC) refers to the set of technologies, tools, platforms, and processes that Information Technology (IT) professionals and teams of organizations deploy to enhance the productivity of their employees. These processes enable the non-IT professionals to develop working applications. The compilation of different approaches would enable the end users or non-developers to be more involved in the application development process with limited assistance from the technical teams. This process, supported by digital transformation and dynamic workplace, would enhance the productivity of the employees and would also drastically reduce the turnaround time for the IT teams, as IT services can be delivered anywhere, anytime, and from any device.
The EUC market study by MarketsandMarkets presents information on various EUC approaches, trends, solutions, and services employed to enhance the productivity of employees. The major growth factors for the EUC market are the proliferation of the Bring Your Own Device (BYOD) trend, and organizations’ focus toward increased productivity. MarketsandMarkets forecasts the market size to grow from USD 6.11 billion in 2018 to USD 11.17 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 12.8% during the forecast period.
The major vendors in the EUC market include IGEL (Europe), Genpact (US), Tech Mahindra (India), Mindtree (India), Nucleus Software (India), Patriot Technologies (US), NetApp (US), Connection (US), HCL Infosystems (India), Synapse360 (UK), Hitachi Systems Micro Clinic (India), IDS (US), CSS Corp (India), SITA (Switzerland), Infosys (India), Data Integrity (Canada), Fujitsu (Japan), Focus Technology Solutions (US), SMP-Corp (US), Emerio (Singapore), Fortem Information Technology (UK), Serole Technologies (Australia), The Ergonomic Group (US), Coreio (Canada), and Emtec (US). These players have adopted various growth strategies, such as partnerships, collaborations, agreements, mergers and acquisitions, and new product launches, to achieve further growth in the global EUC market.
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IGEL is among the leading players in the EUC market. The fundamental objective of the company is to meet its clients’ requirements, and provide new advancements in the EUC market. It delivers its solutions to IT and security professionals, and Chief Experience Officers (CXOs). The company caters its products to Small and Medium-sized Enterprises (SMEs) as well as large enterprises across verticals, such as education and research, financial, insurance and legal, healthcare, government, retail, manufacturing and logistics, and utilities. IGEL has 10 offices in different regions. It also has a presence in more than 50 countries through its partner network. The company follows both organic and inorganic growth strategies for business expansions. For instance, in June 2018, IGEL announced its partnership with AMD. The partnership would enhance the EUC experience for customers. In May 2018, IGEL partnered with Dizzion to deliver endpoint-as-a-service and provide an enhanced EUC experience to verticals, such as healthcare and financial services. IGEL’s long-term strategy is to embed advancements in its EUC solutions and services to enhance its capabilities through product enhancement. In March 2018, IGEL launched the virtual community feature in its EUC offering.
Mindtree is another innovative provider of EUC solutions and services. The company specializes in infrastructure management services; mobility; independent testing; analytics and information management; Banking, Financial Services, and Insurance (BFSI); retail and consumer packaged goods; manufacturing; digital transformation; cloud; agile; and hi-tech products. It caters to various industries, including BFSI, eCommerce, education, energy, manufacturing, telecommunication, retail, media, government, and healthcare. The company has offices located in the Americas, Europe, Asia Pacific (APAC), and Middle East and Africa (MEA). Mindtree’s long-term strategy is to embed advancements in its social media security solutions and enhance its capabilities through new product launches. For instance, in June 2017, Mindtree announced the launch of integrated services for improving the efficiency of infrastructures and reducing their cost. In January 2017, Mindtree acquired Magnet360 to enhance its position in the testing, cloud computing, and digital transformation spaces. In December 2017, Mindtree expanded its business footprint by launching a new Network Operations Center (NOC) in North America to support its infrastructure management services business segment. These developments have enhanced the company’s capabilities, as well as, helped Mindtree gain a significant market share in the global EUC market.
End User Computing Market by Solution (Virtual Desktop Infrastructure, Device Management, Unified Communication, and Software Asset Management), Service (Consulting, Support and Maintenance, Training and Education, and Managed Services), Industry Vertical, and Region - Global Forecast to 2023
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