Interactive Kiosk Market

The global interactive kiosk market is projected to grow from USD 21.85 billion in 2025 to USD 35.65 billion by 2030, at a CAGR of 10.3% during the forecast period. The increasing adoption of interactive kiosks in retail, transportation, hospitality, financial services, healthcare, and government applications drives the market worldwide. Rising demand for contactless service delivery, enhanced customer engagement, and data-driven automation also boosts the deployment of advanced kiosks across public and private sectors. The shifting preference toward AI-enabled, cloud-connected, and modular kiosk designs, offering improved scalability, cost-efficiency, and remote management, continues to enable large-scale adoption across commercial, industrial, and institutional environments.

Major players operating in the interactive kiosk market are NCR Voyix Corporation (US)Diebold Nixdorf, Incorporated (US), Zebra Technologies Corp. (US), Advantech Co., Ltd. (Taiwan), and Glory Ltd. (Japan). These companies are pursuing organic and inorganic growth strategies to expand their technological capabilities and strengthen their global market position. Their strategies include partnerships, acquisitions, and product developments integrating AI, IoT, and cloud-based software platforms. Through these initiatives, they have successfully diversified their product portfolios and extended their presence across emerging verticals, such as smart transportation, automated retail, healthcare digitalization, and public infrastructure modernization.

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Major Interactive Kiosk Companies Include:

• NCR Voyix Corporation (US)
• Diebold Nixdorf, Incorporated (US)
• Zebra Technologies Corp. (US)
• Advantech Co., Ltd. (Taiwan)
• Glory Ltd. (Japan)

For instance, in May 2024, NCR VOYIX Corporation launched the Aloha Kiosk, powered by GRUBBRR, in response to ongoing challenges faced by restaurant operators, such as labor shortages, rising wages, and increasing food costs.

NCR Voyix Corporation (US)

NCR Voyix Corporation is a leading global provider of digital commerce solutions for retail stores and restaurants. The company focuses on organic and inorganic growth strategies to strengthen its position in the interactive kiosk market. It invests heavily in R&D to enhance its portfolio of self-service technologies across retail, hospitality, banking, and transportation sectors. For instance, in August 2023, the company partnered with Autobooks, Inc., a provider of cloud-based accounting software. The partnership will integrate Autobooks’ accounting software with its payment processing platform, NCR VOYIX Payments.

Diebold Nixdorf, Incorporated (US)

Diebold Nixdorf, Incorporated is a global leader in connected commerce and interactive self-service solutions for retail and banking environments. The company’s strategy focuses on leveraging automation, cloud-based management, and advanced analytics to deliver secure and efficient customer experiences. Its strong presence in digital payment infrastructure and continued investment in customer-centric technologies position it prominently in the high-growth interactive kiosk market.  

Market Ranking

The interactive kiosk market is fragmented, with the top five participants, namely NCR Voyix Corporation (US), Diebold Nixdorf, Incorporated (US), Zebra Technologies Corp. (US), Advantech Co., Ltd. (Taiwan), and Glory Ltd. (Japan) accounting for 14–25% share of the market. Several companies have strengthened their positions as leading innovators and solution providers in the dynamic interactive kiosk ecosystem. NCR Voyix Corporation leads with its extensive portfolio of self-service technologies for retail, hospitality, and banking sectors, supported by continuous R&D investments and strategic partnerships that drive connected commerce innovation. Diebold Nixdorf, Incorporated maintains a strong presence through its advanced retail automation systems and financial self-service platforms, focusing on AI-driven transaction management and digital payment integration. Zebra Technologies Corp. continues to expand its footprint with intelligent kiosk systems that integrate data capture, analytics, and asset tracking, supporting retail and logistics automation. Advantech Co., Ltd. strengthens its market position through modular and IoT-enabled kiosks designed for smart city, healthcare, and industrial automation environments, complemented by targeted product launches and collaborations. Glory Ltd. emphasizes secure cash automation and digital transaction solutions across banking and retail applications, leveraging its expertise in payment handling and customer engagement technologies.

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