Latin America Managed Services Market

In 2025, the Latin America managed services market was valued at USD 24.64 billion and is projected to grow at a CAGR of 6.6% to reach USD 33.94 billion by 2030. The market is driven by the rise in preference for outsourcing to build internal capabilities. Large- and mid-sized enterprises are leveraging managed infrastructure services to optimize their IT systems across different Latin American countries. Telecom operators and cloud providers are expanding local availability zones, which increases expectations for continuous monitoring and rapid incident response. Cyberattacks such as ransomware are becoming more common, and governments are enforcing stricter data protection rules. As a result, companies are increasingly relying on managed security services to monitor threats and handle incidents in a compliant manner. At the same time, there is a shortage of skilled cloud and network engineers, making outsourcing IT operations crucial for ensuring long-term system stability.

Leading global cloud and IT service providers are strengthening their positions in the Latin America managed services market through platform expansion, partner-led delivery, and regional investments. Amazon Web Services, Microsoft, and Google are scaling managed cloud, security, and data services by expanding regional cloud regions, certified partner ecosystems, and industry-specific solutions. IBM is focusing on hybrid cloud, AI-driven managed services, and enterprise modernization across regulated industries. Stefanini Group is accelerating growth through acquisitions and AWS-focused managed services, targeting cloud migration, optimization, and security delivery for enterprises across Latin America.

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In April 2025, Stefanini acquired a 60% stake in AWS partner Escala 24x7 to expand managed cloud services across Latin America. The move accelerates cloud adoption, strengthens AWS delivery capabilities, and enables scalable cloud migration, optimization, and security services for enterprises across the region.

IBM

IBM is a technology and consulting company known for its leadership in hybrid cloud, AI, and enterprise infrastructure solutions. The company operates one of the world’s most mature service portfolios built around automation, analytics, and secure digital operations. In the Latin America managed services market, it delivers a highly integrated suite spanning hybrid-cloud operations, managed security, automation-driven infrastructure management, and AI-enabled service delivery through platforms such as IBM Cloud, Red Hat OpenShift, and IBM Watson. Procurement teams view the company as a strategic partner for operating large, complex, and compliance-intensive environments that require high reliability and governance. Its strength lies in standardized service frameworks, autonomous operations, and deep expertise across financial services, healthcare, manufacturing, and public-sector workloads.

ACCENTURE

Accenture is a professional services firm specializing in consulting, technology, and outsourcing, operating across over 120 countries. The company is recognized for delivering large-scale digital transformation and technology-enabled operational models. In the Latin America managed services market, it offers comprehensive, industry-specific capabilities that span cloud operations, application management, cybersecurity, data platforms, intelligent automation, and business process services. Its managed services framework emphasizes outcome-based contracting, continuous modernization, and scalable multiservice integration. This makes it a preferred partner for enterprises navigating hybrid-cloud environments and complex vendor ecosystems. Procurement teams benefit from its strong governance models, global delivery centers, and automation-led approach to reducing operational effort while improving service predictability.

Market Ranking

In 2024, the Latin America managed services market includes a combination of global players, prominent regional players, and telecom operators. Large international firms usually handle complex projects for banks, energy companies, and large consumer businesses, especially when services need to be delivered across multiple countries. Regional providers often win medium-sized contracts as they offer support in local languages and pricing that fits local budgets. Telecom companies, through business service arms or subsidiaries, perform well in network-related services since they already own the local connectivity infrastructure and have on-ground technicians.

The demand for cybersecurity companies that are complying with government regulations in terms of security monitoring and threat detection services is increasing rapidly. Companies operating in the government and regulated sectors prefer managed security service providers that strictly meet compliance rules and pass audits. The market remains highly fragmented due to significant variations in demand between large countries, including Brazil, and smaller economies. One of the key strategies for the new entrants is to partner with major cloud providers and offer standardized services that support expansion across multiple countries.

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