The North America IT services market size is expected to grow from USD 500.0 billion in 2022 to USD 700.6 billion by 2027 at a Compound Annual Growth Rate (CAGR) of 7.0% during the forecast period. IT services are the application of business and technical skills to support businesses in developing, managing, and accessing information and business processes. It permits a user or line to utilize IT as a managed service. Users may only use and pay for the services they require.
IT services are utilized to put technical expertise to work, standardizing and streamlining business procedures, enabling firms to access information more effectively. According to secondary data regarding technological needs, 29% of small businesses in the US rely on an IT service provider. As more companies come to understand the enormous advantages that outsourcing may offer, that number keeps increasing every year. The fact that technology is necessary to operate a small business is becoming increasingly clear to its owners. Therefore, IT services are critical to their efficiency and successful operations. For instance, help desk support is a fundamental service that the majority of IT service companies offer. In essence, this gives users access to IT specialists that can assist them in resolving issues and correcting mistakes as they occur. Support is normally given over the phone and by remote access to the user’s computer, but, if necessary, it can also be done by a person.
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Some of the major North America IT services market vendors are IBM (US), Hewlett Packard Enterprise (US), Accenture (Ireland), Cisco (US), Wipro (India), HCL Technologies (India), Cognizant (US), Infosys (US), Rackspace (US), TCS (India), Fujitsu (Japan), Capgemini (France), Ericsson (Sweden), Huawei Technologies Co. Ltd. (US), Nokia Networks (Finland), GTT Communications (US), SAP (Germany), DXC Technology (US), NTT Data (Japan), and NEC Corporation (US).
Wipro is a leading global information technology, consulting, and business process service company. It offers services, such as cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies, to help clients adapt to the digital world. It enables ease of integration of IT infrastructure and provides technical support to its clients. The company has a presence in North America, Europe, the Middle East & Africa, and Asia Pacific. Its partner ecosystem includes value-added partners, strategic partners, technical partners, and sales partners. Wipro has a strong clientele across the globe. Its customers include SMEs and large enterprises. The company specializes in consulting, business process outsourcing, business application services, infrastructure management, cloud services, analytics and information management, product and engineering services, mobility, data center managed services, and software application management.
Hewlett Packard Enterprise (HPE) was founded in 2015 and is headquartered in Texas, US. HPE is a business unit of HP. HP was split into two, wherein HP deals with the printer and PC arms of the business, while HPE caters to the enterprise products and services sector. It is a globally recognized edge-to-cloud Platform-as-a-Service (PaaS) enterprise delivering diverse business solutions to organizations worldwide. HPE deals with servers, networks, storage, software, consulting, containerization, and support. HPE’s products and services portfolio extends to automate and also contributes toward simplifying IT operations across business units, including Business Analytics. HPE expands its GreenLake service with a breakthrough Storage-as-a-Service model business transformation and reinvention. It is strongly moving forward toward ethical development and the deployment of AI and its successful, productive, effective, and efficient inclusion in the working paradigm of enterprises across. Currently, it has several channel partners across North America, Europe, and other regions. It has a global presence in North America, Europe, Asia Pacific, Latin America, and Middle East & Africa, with a strong customer base across 120 countries.
North America IT Services Market by Service Type, Deployment Mode, Organization Size, Business Function, Vertical (BFSI, Government and Defense, Healthcare, and Consumer Goods and Retail) and Country - Forecast to 2027
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