HOME Research Insight Amazon Web Services (AWS), Inc. (US) and Avaya Inc. (US) are the Major Players in the Smart Government Market



Amazon Web Services (AWS), Inc. (US) and Avaya Inc. (US) are the Major Players in the Smart Government Market


The smart governments market size is estimated to be USD 11.73 Billion in 2017 and is projected to reach USD 28.24 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 19.2%. Some of the major factors that are driving the growth of the smart governments market include the digital revolution of convergence technologies such as Social Media, Mobile Computing, Analytics, and Cloud-Based Computing (SMAC), emerging consumer lifecycle boosting the demand for smart technologies, and growing data from multiple sources allowing the governments agencies to process them for digital transformation.

The key market players profiled in this report are ABB Ltd. (Switzerland), Amazon Web Services (AWS), Inc. (US), Avaya Inc. (US), Cap Gemini S.A. (France), Cisco Systems, Inc. (US), Entrust Datacard Corporation (US), Huawei Technologies Co., Ltd. (China), Hughes Identification Devices (HID) Global Corporation (US), IBM Corporation (US), Imex Systems Inc. (Canada), Nokia Corporation (Finland), OpenGov (US), Oracle Corporation (US), Socrata (US), Symantec Corporation (US), and UTI Grup (Romania). These players offer smart governments solutions and services to cater to the needs and demands of the market. These players have adopted various growth strategies, such as partnerships, agreements and collaborations, business expansions, and new product launches. Partnerships and new product launches have been the major strategical trends, accounting for more than half of the growth strategy market share of all the major players.

AWS has adopted a strategic mix of organic and inorganic growth strategies, such as partnerships, new product launches, mergers and acquisitions, and business expansions. In 2017, AWS signed an agreement with the administrations of Chile and Honduras to support the efforts made by these countries in modernizing government services. Additionally, in 2015, AWS launched AWS IoT, a new platform that provides seamless connections between devices and AWS services. The platform makes it convenient for companies to store, analyze, and monitor the amount of data generated by all the connected devices.

Similarly, in 2017, Avaya partnered with the Uttar Pradesh State Government to enhance public safety via the Dial 100 Project. This project is aimed at providing 24/7 emergency services across the state. Under this partnership, Avaya established a centralized contact center to facilitate a faster response time for emergency calls. The contact center can support more than 600 calls at any given tim

Related Reports:

Smart Government Market by Solution (Government Resource Planning System, Security, Analytics, Open Data Platform, Network Management, and Remote Monitoring), Service (Professional and Managed), Deployment, and Region - Global Forecast to 2022

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