The telecom billing solutions include a wide array of activities ranging from the process of usage tracking for voice and data, aggregating several processes, levying charges upon respective tariffs, generating invoices to the customers, enabling the customer relationship management through the various cloud-based solutions on public, private, or hybrid cloud by the vendor (Operations Support Systems/Business Support Systems (OSS/BSS) provider) for various Mobile Network Operators (MNOs) all enabled by multi-tenancy. MarketsandMarkets forecasts the telecom cloud billing market to grow from USD 2.49 Billion in 2016 to USD 8.22 Billion by 2021, at a CAGR of 27.0% from 2016 to 2021. Lower operational & administration cost, advancement & increase in adoption of cloud-based technologies, increasing mobile penetration and high subscriber growth, need for real-time billing, and increased demand for bundled services are some of the driving forces in the telecom cloud billing market.
The key players in the telecom cloud billing market include Amdocs (U.S.), Oracle Corporation (U.S.), CGI Group, Inc. (Canada), Ericsson (Sweden), Netcracker Technology (U.K.), Cerillion (U.K), AsiaInfo (China), Computer Science Corporation (U.S.), Redknee Solutions, Inc. (U.S.), Huawei Technologies (China), and Tech Mahindra (India). These players have adopted various strategies such as partnerships, agreements, mergers & acquisitions, and new product developments to achieve growth in the global telecom cloud billing market.
Amdocs is one of the key players in the telecom cloud billing market. The company has adopted key strategies to enhance its presence in this market space. Merger and acquisition is a part of Amdocs’s strategy to remain one of the global players in the telecom cloud billing market. In April 2016, the company acquired three leading technology companies that include Vindicia, Brite: Bill, and Pontis to expand its digital offerings. In 2015, the company acquired Comverse BSS Assets, which includes converged, prepaid, and postpaid and Kenan billing assets. This acquisition will diversify the companys customer base globally, mainly in Europe, Asia-Pacific (APAC), and Latin America.
Netcracker Technology, which is a subsidiary of NEC Corporation, is another major provider in the telecom cloud billing market. It operates in the North Americas, Europe, Middle East, and Africa (EMEA), and APAC. The company’s main business segments offers a broad range of products related to cloud billing solutions and services. It focuses more on inorganic growth to tap into the telecom cloud billing market. In July 2016, the company acquired CoralTree Systems to strengthen its portfolio in BSS.
Telecom Cloud Billing Market by Type of Billing (Convergent, Prepaid, Postpaid, Interconnect), Cloud Platform, Deployment, End User, Service, Rate of Charging Mode, and Region - Global Forecast to 2021
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