Passenger Information System Market
Passenger Information System Market by Solution (Mobile Applications, Display Systems, Infotainment Systems, Emergency Communication Systems), Transportation Mode (Railways [Trains, Trams], Roadways, and Airways & Waterways) - Global Forecast to 2031
OVERVIEW
Source: Secondary Research, Interviews with Experts, MarketsandMarkets Analysis
The passenger information system market is projected to reach USD 68.57 billion by 2031 from USD 35.60 billion in 2025, at a CAGR of 11.6% from 2026 to 2031. The market is primarily driven by the global transition toward AI-augmented mobility and the urgent need to manage rising urban density. Modernization is fueled by government mandates for standardized real-time data reporting and the integration of 5G-enabled IoT sensors that reduce network latency. Additionally, the shift toward decarbonized public transit incentivizes operators to adopt digital-first solutions that enhance ridership predictability, ensuring that public transportation remains a viable and efficient alternative to private vehicle use.
KEY TAKEAWAYS
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BY REGIONThe Asia Pacific market is projected to hold the largest market share, 31.1%, in 2031.
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BY OFFERINGBy offering, the services segment is expected to register a higher CAGR of 13.0%.
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BY LOCATIONThe in-station segment is projected to grow at the highest rate of 13.1% from 2026 to 2031.
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BY TRANSPORTATION MODEBy Transportation Mode, the railways segment is expected to dominate the market.
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COMPETITIVE LANDSCAPEAlstom, Advantech, and Siemens were identified as star players in the market, given their strong market share and product footprint.
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COMPETITIVE LANDSCAPETeleste, R2P, Efftronics, among others, have distinguished themselves among startups and SMEs by securing strong footholds in specialized niche areas, underscoring their potential as emerging market leaders.
The competitive environment and a strong vendor network are key to innovation in the passenger information system market. Intense competition among technology providers speeds up the creation of advanced, cost-effective solutions that improve interoperability and performance. Providers are increasingly incorporating artificial intelligence, the Internet of Things, and data analytics to offer real-time, user-focused capabilities. As vendors vie for market share, customers gain from a wider range of solution options, quicker technology adoption, and better system reliability. These factors drive continuous product improvement and set the stage for long-term growth.
TRENDS & DISRUPTIONS IMPACTING CUSTOMERS' CUSTOMERS
Passenger Information Systems are evolving from simple information display tools into intelligent mobility management platforms, shaped by new customer needs and revenue models. As rail operators, bus agencies, airports, and smart city authorities push for digital transformation, providers are moving beyond traditional licensing and integration contracts. They are now offering AI-driven predictive mobility services, personalized passenger platforms, and digital advertising insights. The focus is shifting to enabling seamless integration, real-time crowd management, and resilience during service disruptions. This change opens up new value opportunities linked to edge analytics, data monetization, and partnerships. Consequently, PIS vendors are positioning themselves as long-term mobility partners, connecting revenue growth with measurable improvements in passenger experience, operational efficiency, and network flexibility.
Source: Secondary Research, Interviews with Experts, MarketsandMarkets Analysis
MARKET DYNAMICS
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Technological innovations improving overall passenger experience
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Urban population growth straining transit systems
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High implementation and lifecycle maintenance costs
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Stringent transportation regulatory policies
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IoT and 5G enabling automation optimization
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Declining vehicle ownership due to Mobility-as-a-Service (MaaS)
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Integration challenges with legacy infrastructure networks
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Multiple sensors creating complex data fusion
Source: Secondary Research, Interviews with Experts, MarketsandMarkets Analysis
Driver: Technological innovations improving overall passenger experience
Rapid advancements in digital display systems, real-time data analytics, artificial intelligence, and mobile connectivity are greatly improving the passenger experience across transit networks. Modern passenger information systems provide predictive arrival times, dynamic route updates, multilingual interfaces, and personalized alerts through mobile apps and station displays. AI-driven analytics enhance schedule accuracy by analyzing historical and live operational data, while cloud platforms allow for centralized control and quicker system updates. Contactless interfaces and QR-based ticketing further simplify passenger movement. These innovations boost convenience and transparency while strengthening trust in public transport systems, leading to more ridership and supporting broader urban mobility modernization efforts.
Restraint: Stringent transportation regulatory policies
Passenger information systems operate in highly regulated transportation environments that require strict compliance with safety, cybersecurity, accessibility, and data protection standards. Regulations often dictate adherence to specific communication protocols, operational safety requirements, and accessibility guidelines for passengers with disabilities. Data governance laws mandate secure handling of real-time passenger and operational data, increasing the complexity of systems and compliance costs. Additionally, public procurement processes can lengthen deployment timelines due to detailed approval steps and technical certifications. While these regulations ensure reliability, interoperability, and passenger safety, they can slow down innovation cycles and create higher entry barriers for smaller vendors, limiting rapid technology rollouts across transportation networks.
Opportunity: IoT and 5G enabling automation optimization
The integration of IoT devices and 5G connectivity offers significant opportunities to optimize automation within passenger information systems. IoT sensors placed in vehicles, stations, and infrastructure allow for continuous tracking of location, occupancy, and equipment status. With 5G's low latency and high bandwidth, real-time data transmission becomes faster and more dependable, supporting dynamic route updates and predictive maintenance. Enhanced connectivity allows for edge computing that processes data nearer to the source, cutting down response times. Together, IoT and 5G enable automated decision-making, increase operational efficiency, and promote smooth multimodal coordination, paving the way for smarter, data-driven public transport systems.
Challenge: Multiple sensors creating complex data fusion
Modern passenger information systems rely on a range of data sources, including GPS modules, CCTV feeds, passenger-counting sensors, ticketing systems, and environmental monitors. Combining these diverse data streams into a single, accurate, real-time information platform presents major technical challenges. Variations in data formats, transmission methods, and latency levels complicate synchronization and validation. Ensuring data accuracy while avoiding duplication or conflicting outputs requires advanced analytics and strong middleware systems. Additionally, large-scale data aggregation raises cybersecurity and storage needs. Addressing these data integration challenges is crucial for providing reliable, actionable passenger information and maintaining system performance across growing transportation networks.
PASSENGER INFORMATION SYSTEM MARKET: COMMERCIAL USE CASES ACROSS INDUSTRIES
| COMPANY | USE CASE DESCRIPTION | BENEFITS |
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Advantech supplied railway-grade panel PCs and edge platforms to build a passenger information system for Doha Metro, enabling high-resolution LCD displays and independent networked PIS operation across rolling stock and stations with centralized content orchestration for operators. | Real-time displays and announcements | Easier retrofits | Centralized content control |
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Cubic deployed its real-time passenger information system for SFMTA, placing onboard trackers, platform displays, and a cloud prediction engine to deliver live arrival times and operational tools, enabling headway management and faster responses during service disruptions. | Live arrival information | Improved headway management | Faster incident response |
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Huawei implemented an Urban Rail Cloud with full 5G coverage for the Shenzhen Metro, delivering train-to-ground broadband services for onboard multimedia and low-latency passenger information while enabling centralized analytics for passenger flow and operational management. | Low-latency PIS delivery | Enhanced onboard multimedia | Centralized operational analytics |
Logos and trademarks shown above are the property of their respective owners. Their use here is for informational and illustrative purposes only.
MARKET ECOSYSTEM
The Passenger Information System market ecosystem is built on coordinated roles across technology, infrastructure, data, and governance layers. Solution and service providers develop cloud-based platforms, AI-driven analytics, system integration capabilities, and lifecycle management services that orchestrate real-time passenger communication. Hardware providers supply onboard displays, edge computing devices, networking components, and announcement systems that form the physical backbone of PIS deployments. Content and data aggregators provide real-time transit feeds, mapping intelligence, traffic data, and multimodal updates that improve the accuracy and relevance of passenger information. Regulatory bodies and compliance organizations set interoperability standards, cybersecurity guidelines, accessibility requirements, and safety certifications. This ensures system reliability and legal operation. Together, these groups create an interconnected network that supports scalable, secure, and data-driven mobility communication across the globe.
Logos and trademarks shown above are the property of their respective owners. Their use here is for informational and illustrative purposes only.
MARKET SEGMENTS
Source: Secondary Research, Interviews with Experts, MarketsandMarkets Analysis
Passenger Information System Market, By Offering
The services segment is expected to hold the largest market size during the forecast period as transit agencies shift from one-time hardware purchases to long-term operational partnerships. The increasing complexity of hybrid-cloud architectures and AI-integrated networks has made professional and managed services essential for maintaining system uptime. Transit operators are increasingly outsourcing the 24/7 monitoring, cybersecurity patching, and data synchronization of their Passenger Information Systems to specialized providers to reduce internal overhead. Furthermore, the global transition toward as-a-service (XaaS) models enables agencies to convert capital-intensive expenditures into predictable operating costs, ensuring continuous software updates and hardware maintenance. This reliance on expert deployment, system integration, and proactive technical support creates a high-volume, recurring revenue stream. Consequently, the mission-critical nature of keeping digital transit hubs operational ensures that the services segment remains the primary financial anchor of the market.
Passenger Information System Market, By Location
The on-board segment is expected to have the largest market size during the forecast period. Transit operators are focusing on directly digitizing the vehicle environment to improve the "in-transit" experience. Integrating 5G-enabled infotainment and mission-critical diagnostic systems has turned vehicles into high-capacity data hubs. Unlike station-based systems, on-board units need to provide continuous, high-bandwidth connectivity for real-time tracking, emergency communication, and quick localized content delivery. In addition, global safety regulations require the installation of ruggedized, MIL-STD-certified hardware to ensure system reliability in extreme vibration and shock conditions. The need to equip every vehicle in a fleet with advanced multimedia displays and AI-powered voice announcement systems creates a huge demand for physical hardware and specialized integration. This focus on maximizing the value of every passenger-mile through secure, on-the-move digital services ensures that on-board infrastructure remains the market’s primary financial recipient.
Passenger Information System Market, By Transportation Mode
By transportation mode, the roadways segment is expected to have the highest growth rate during the forecast period as cities transition toward autonomous and hyper-connected bus transit. This acceleration is driven by the global integration of V2X (Vehicle-to-Everything) communication, which enables buses to interact directly with smart traffic signals to reduce idle time. Unlike more rigid rail systems, roadway infrastructure enables the rapid deployment of low-latency 5G roadside units that provide instant updates on traffic congestion and enable dynamic rerouting. Furthermore, government safety mandates such as the 2026 requirement for blind-spot information systems on all new large passenger vehicles are forcing an immediate tech refresh across municipal fleets. This focus on utilizing real-time edge analytics to enhance road safety and operational flexibility ensures that the roadway segment remains the most agile and fastest-expanding sector in the market.
REGION
Asia Pacific to be fastest-growing region in the global passenger information system market during forecast period
Based on region, Asia Pacific is expected to register the highest growth rate during the forecast period as it spearheads the world’s most ambitious transition toward digital-first, high-capacity transit. As of early 2026, growth is driven by massive-scale urbanization projects, such as Indonesia’s new capital, Nusantara, which is being developed as a "10-minute city" featuring an Autonomous Rail Rapid Transit (ART) network and 5G-connected smart bus stops. Similarly, the Johor Bahru–Singapore Rapid Transit System (RTS) Link, scheduled for full operation by late 2026, integrates co-located digital customs and immigration facilities with real-time passenger tracking across the 4-kilometer cross-border corridor. In India, the Amrit Bharat Station Scheme has identified 1,337 stations for redevelopment, with 172 already completed, prioritizing the installation of advanced digital signage and multimodal data hubs. These greenfield and brownfield expansions enable native integration of edge computing and biometric monitoring, ensuring Asia Pacific remains the most dynamic hub for rapid technological expansion.
PASSENGER INFORMATION SYSTEM MARKET: COMPANY EVALUATION MATRIX
In the Passenger Information System market matrix, Alstom (Star) leads with a strong market share and extensive product footprint, driven by its vertically integrated rail portfolio, embedding PIS within signaling and train control systems. Its global metro and high-speed rail footprint, turnkey project capabilities, and lifecycle service contracts ensure strong recurring revenues and long-term operator partnerships. Televic (Emerging Leader) is gaining visibility by offering strong expertise in onboard audio, multilingual passenger communication, and IP-based infotainment systems, enabling interoperable, standards-compliant deployments across modern metro and rail networks.
Source: Secondary Research, Interviews with Experts, MarketsandMarkets Analysis
KEY MARKET PLAYERS
- Advantech Co., Ltd. (Taiwan)
- Alstom SA (France)
- Wabtec Corporation (US)
- Cisco Systems (US)
- Cubic Corporation (US)
- Siemens AG (Germany)
- Hitachi Ltd. (Japan)
- Huawei Technologies Co., Ltd. (China)
- Mitsubishi Electric Corporation (Japan)
- Televic (Belgium)
- ST Engineering Ltd (Singapore)
- Indra (Spain)
- Medha Servo Drives (India)
- Efftronics Systems Pvt. Ltd. (India)
- Dysten (Poland))
- Lunetta (India)
- r2p Group (Germany)
- Icon Multimedia (Spain)
- Passio Technologies (US)
- Teleste (Finland)
- Lancom D.O.O (Slovenia)
- Simpleway (Czech Republic)
- Eke-Electronics (Finland)
- Quester Tangent (Canada)
- LOT Group (Ukraine)
MARKET SCOPE
| REPORT METRIC | DETAILS |
|---|---|
| Market Size in 2025 (Value) | USD 35.66 Billion |
| Market Forecast in 2031 (Value) | USD 68.57 Billion |
| Growth Rate | CAGR of 11.6% from 2026-2031 |
| Years Considered | 2020-2031 |
| Base Year | 2025 |
| Forecast Period | 2026-2031 |
| Units Considered | Value (USD Billion) |
| Report Coverage | Revenue forecast, company ranking, competitive landscape, growth factors, and trends |
| Segments Covered |
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| Regions Covered | North America, Europe, Asia Pacific, Latin America, Middle East & Africa |
WHAT IS IN IT FOR YOU: PASSENGER INFORMATION SYSTEM MARKET REPORT CONTENT GUIDE
DELIVERED CUSTOMIZATIONS
We have successfully delivered the following deep-dive customizations:
| CLIENT REQUEST | CUSTOMIZATION DELIVERED | VALUE ADDS |
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| Urban Transit Authority |
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| Rail Infrastructure Operator |
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| Transportation Technology Vendor |
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| Government Transport Ministry |
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RECENT DEVELOPMENTS
- September 2025 : Mitsubishi Electric Mobility exhibited advanced train and in-vehicle systems at Japan Mobility Show 2025, highlighting Ethernet-based train communications and PIS product suites designed for high reliability, multimedia onboard, and station displays.
- June 2025 : Televic showcased audio, announcement, and infotainment solutions at mid-2025 industry events, underlining product updates that improve multi-language audio announcements and integration with IP-based PIS networks for accessibility and compliance.
- May 2025 : Siemens Mobility showcased digital rail and passenger experience solutions at Transport Logistic 2025, emphasizing cloud native operational platforms and station vehicle connectivity that directly enable large-scale PIS deployments and integration with signaling and asset management data.
- May 2025 : Alstom announced the Kanpur metro revenue extension and noted its integrated trainsets and signaling delivery includes modern passenger information and passenger experience modules, reinforcing Alstom’s vertical strategy of embedding PIS into rolling stock and signaling projects.
Table of Contents
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Methodology
This research study relied heavily on secondary sources, directories, and databases, such as Dun & Bradstreet (D&B), Hoover's, and Bloomberg BusinessWeek, to identify and collect information for a technical, market-oriented, and commercial study of the passenger information system market. The primary sources have been industry experts from core and related industries, as well as preferred suppliers, manufacturers, distributors, service providers, technology developers, alliances, and organizations across all segments of this market's value chain. In-depth interviews have been conducted with primary respondents, including key industry participants, subject-matter experts, C-level executives of leading market players, and industry consultants, to obtain and verify critical qualitative and quantitative information.
Secondary Research
The market for companies offering passenger information system solutions and services across different verticals has been estimated and projected based on secondary data from paid and unpaid sources, as well as by analyzing their product portfolios within the passenger information system market ecosystem. It also involved rating company products based on their performance and quality. In the secondary research process, various sources such as the Journal of Public Transportation, Transport and Telecommunication Journal, and Journal of Transport Information and Safety have been referred to for identifying and collecting information for this study on the passenger information system market. The secondary sources included annual reports, press releases, company investor presentations, white papers, journals, certified publications, articles by recognized authors, directories, and databases. Secondary research has been mainly used to obtain key information about the supply chain of the market, the total pool of key players, market classification, segmentation according to industry trends to the bottommost level, regional markets, and key developments from both market- and technology-oriented perspectives that have been further validated by primary sources.
Primary Research
In the primary research process, various primary sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information on the market. The primary sources from the supply side included various industry experts, including Chief Experience Officers (CXOs); Vice Presidents (VPs), directors from business development, marketing, and product development/innovation teams, related key executives from passenger information system solution vendors, SIs, professional service providers, and industry associations, and key opinion leaders. Primary interviews were conducted to gather insights, including market statistics, revenue data for solutions and services, market segment breakdowns, market size estimates, market forecasts, and data triangulation. Primary research also helped to understand various trends in technologies, applications, deployments, and regions. Stakeholders from the demand side, such as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Chief Strategy Officers (CSOs), and end users using passenger information system solutions, were interviewed to understand the buyer’s perspective on suppliers, products, service providers, and their current usage of passenger information system solutions which would impact the overall passenger information system market.
Breakdown of Primaries:
Others include sales managers, marketing managers, and product managers. Companies are classified into tiers based on their revenue: Tier 1 companies—revenue greater than USD 1 billion; Tier 2 companies—USD 500 million to USD 1 billion; and Tier 3 companies—USD 100 million to USD 500 million.
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Market Size Estimation
Multiple approaches were adopted to estimate and forecast the size of the passenger information system market. The first approach involves estimating market size by summing up the revenue generated by companies through the sale of passenger information system offerings.
Both top-down and bottom-up approaches were used to estimate and validate the total size of the Passenger Information System market. These methods were widely used to estimate the sizes of various market segments. The research methodology used to estimate the market size includes the following:
- MarketsandMarkets focuses on top-line investments and spending in the ecosystems. Significant developments in the critical market area were considered.
- The recent and upcoming developments in the Passenger Information System market, including investments, R&D activities, product launches, collaborations, mergers & acquisitions, and partnerships, were tracked, and the market size was projected based on these developments and other critical parameters.
- Multiple discussions were conducted with key opinion leaders to learn about the diverse types of authentication and brand protection offerings used, the applications for which they are used, and the breakdown of the scope of work carried out by major companies.
- The market was segmented by technology type based on application.
- The overall market was segmented into various market segments.
- The estimates were validated at every level through discussions with key opinion leaders, including chief executives (CXOs), directors, and operations managers, and, finally, with domain experts at MarketsandMarkets.
Passenger Information System Market : Top-Down and Bottom-Up Approach
Data Triangulation
After determining the overall market size, the passenger information system market was segmented into several segments and subsegments. A data triangulation procedure was used to complete the overall market engineering process and to arrive at exact statistics for all segments and subsegments, where applicable. The data was triangulated by examining various factors and trends on both the demand and supply sides. Along with data triangulation and market segmentation, the market size was validated using top-down and bottom-up approaches.
Market Definition
As per Indra, the passenger information system (PIS) is responsible for automatically providing visual and audio information to passengers at stations and transfer facilities, or being programmed manually. It includes information management on routes and their display via different display elements deployed at passenger platforms.
The passenger information system (PIS) is an automated system that provides information about the nature and condition of public transport services to users. It is an operating tool responsible for providing audio and visual information to passengers at stations and transfer facilities at any time, thereby enhancing the rider's comfort and optimizing the communication between drivers, passengers, operations centers, and maintenance crews. The information such systems provide can be static/scheduled or real-time information, which changes continuously because of real-world events. The PIS comprises many subsystems, such as train communication, backbone network, radio, video surveillance, public address, passenger emergency telephony, multichannel voice recorder, and real-time display.
Key Stakeholders
- Transportation Service Providers
- PIS Software providers
- Hardware Component Providers
- Networking and Communication Service Providers
- System Integrators
- Professional Service Providers
- Public Transportation Service Providers
- Transport Operations Management Solution Vendors
- Transportation Technology Solution Providers
- Infrastructure Device Suppliers
- Transportation Research Authorities
- Mobile Application Developers
- Consultancy Firms/Advisory Firms
- Investors and Venture Capitalists
- Independent Software Vendors
- Value-added resellers (VARs) and Distributors
- Governments and Urban Planning Agencies
- Rail Infrastructure Suppliers
- Railway Management Companies (private/public)
- Shipping Operators
- Airport Authorities
- Airport Technology Vendors
- Transport Operators
- Transport Infrastructure Planners
Report Objectives
- To determine, segment, and forecast the passenger information system market based on offering (solution and services), location, transportation mode, and region in terms of value
- To forecast the size of the market segments with respect to the five main regions: North America, Europe, the Asia Pacific, Middle East & Africa, and Latin America
- To provide detailed information about the major factors (drivers, restraints, opportunities, and challenges) influencing the growth of the market
- To study the complete value chain and related industry segments, and perform a value chain analysis of the market landscape
- To strategically analyze the macro- and micro-markets with respect to individual growth trends, prospects, and contributions to the total market
- To analyze the industry trends, pricing data, patents, and innovations related to the market
- To analyze the opportunities for stakeholders by identifying the high-growth segments of the market
- To profile the key players in the market and comprehensively analyze their market share/ranking and core competencies
- To track and analyze competitive developments, such as mergers & acquisitions, product launches & developments, partnerships, agreements, collaborations, business expansions, and R&D activities
Available customizations:
With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:
Country-wise information
- Analysis for additional countries (up to five)
Geographic Analysis
- Further breakup of the Asia Pacific market into countries contributing 75% to the regional market size
- Further breakup of the North American market into countries contributing 75% to the regional market size
- Further breakup of the Latin American market into countries contributing 75% to the regional market size
- Further breakup of the Middle East & Africa market into countries contributing 75% to the regional market size
- Further breakup of the European market into countries contributing 75% to the regional market size
Company Information
- Detailed analysis and profiling of additional market players (up to 5)
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