The global digital workplace market size is projected to grow from USD 67.57 billion in 2025 to USD 161.82 billion by 2030 at a Compound Annual Growth Rate (CAGR) of 19.1% during the forecast period. The digital workplace market is experiencing significant growth due to the growing integration of AI, automation, and analytics. Enterprises are increasingly deploying intelligent virtual assistants, automated service desks, and real-time analytics to streamline employee support and decision-making. In 2024, Wipro expanded its use of AI chatbots and analytics for internal operations, significantly reducing helpdesk tickets and enhancing employee satisfaction. At the same time, companies are under pressure to optimize costs while boosting productivity. For instance, in early 2025, Capgemini deployed automation-led digital workplace services across its European offices, cutting operational overheads while improving employee experience and process efficiency across departments.
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Top Digital Workplace Companies include :
The market players have adopted various strategies, such as developing advanced products, partnerships, contracts, expansions, and acquisitions, to strengthen their position in the digital workplace market. The organic and inorganic strategies have helped the market players expand globally by providing advanced digital workplace solutions.
In May 2025, Infosys partnered with E.ON to drive AI-powered digital workplace transformation. The goal was to enhance employee experience, automate routine operations, and build a more intelligent and agile digital environment across E.ON’s workforce.
In October 2024, Atos partnered with Nexthink to launch its Experience Operations Center (XOC), combining Atos’ digital workplace expertise with Nexthink’s analytics platform to proactively monitor, manage, and enhance employee digital experiences and workplace performance.
Tata Consultancy Services (TCS) is a prominent player in the digital workplace market, offering a robust suite of solutions aimed at transforming employee experiences and driving business productivity. Through its cloud-first, AI-driven digital workplace framework, TCS enables organizations to create personalized, collaborative, and secure work environments. The company’s Cognix for Workspace, powered by AI and automation, empowers enterprises to deliver hyper-personalized experiences, optimize IT operations, and support hybrid work models at scale. TCS leverages its deep domain expertise and partnerships with Microsoft, Google, and AWS to deliver seamless digital workplace services, encompassing cloud migration, device management, collaboration tools, and digital adoption platforms. In 2024, TCS collaborated with a global consumer goods firm to roll out a unified digital workplace ecosystem for over 50,000 employees, improving productivity and operational efficiency across global hubs. TCS focuses on enhancing employee engagement while ensuring security and compliance across diverse endpoints and geographies. With continued investments in AI, analytics, and automation, TCS remains committed to enabling business resilience, reducing service desk volumes, and delivering predictive IT support. Its integrated approach aligns with evolving workforce needs and digital transformation goals, positioning TCS as a strategic partner for enterprises pursuing a modern and connected digital workplace.
Infosys is a key player in the digital workplace market, offering a broad portfolio of services designed to enhance employee experience, streamline operations, and support hybrid work environments. Through its Infosys Cobalt platform and Digital Workplace Services, the company helps enterprises reimagine workplace strategies by integrating cloud, AI, automation, and analytics. Infosys delivers end-to-end capabilities, including workplace virtualization, digital experience monitoring, service desk transformation, and collaboration solutions. Its Live Enterprise model drives continuous workplace innovation, enabling real-time collaboration, hyper-personalization, and proactive support. Infosys also leverages platforms such as Microsoft 365, Google Workspace, and ServiceNow to build scalable digital ecosystems. With a focus on experience-level agreements (XLAs), Infosys uses predictive analytics to improve employee satisfaction and operational efficiency. Its deep consulting expertise, combined with automation-driven managed services, supports clients in achieving cost optimization and workplace resilience. Infosys continues to invest in intelligent workplace platforms, experience benchmarking, and sustainability-driven IT operations, positioning itself as a trusted transformation partner for global enterprises navigating the future of work.
Atos is a leading European IT services company that plays a pivotal role in the Digital Workplace Market by offering tailored digital workplace solutions through its “Digital Workplace Experience” portfolio. It focuses on enhancing productivity, collaboration, and employee engagement using AI-driven virtual assistants, modern device management, and unified communication platforms. Atos empowers global enterprises to transition to hybrid work models, backed by strong cybersecurity, cloud migration strategies, and workplace automation tools.
Cognizant delivers robust digital workplace transformation services that focus on creating personalized, secure, and agile work environments. Leveraging cloud-native platforms, AI, and automation, Cognizant helps organizations streamline employee experiences, boost productivity, and support remote work. With its Digital Workplace Services suite, the company integrates collaboration tools, service desks, and intelligent IT operations to support global enterprises in scaling their workplace modernization initiatives.
IBM is a major player in the Digital Workplace Market with its comprehensive “IBM Digital Workplace Services,” which combine automation, AI, and cloud to enhance user productivity and reduce IT overhead. Its offerings include digital employee experience management, remote infrastructure support, and workplace analytics. IBM’s focus on hybrid cloud environments, along with its Watson AI platform, helps clients improve collaboration, ensure business continuity, and drive innovation across distributed workforces.
Wipro Wipro brings a strong value proposition to the Digital Workplace Market through its "Live Workspace" suite, enabling organizations to build agile, secure, and experience-centric workplaces. The company uses advanced analytics, AI, and automation to transform traditional IT environments into digital-ready ecosystems. Wipro’s solutions support seamless collaboration, device management, and employee engagement, especially for enterprises navigating hybrid and remote work transitions.
Market Ranking:
The digital workplace market is moderately consolidated, with five major players Atos, Cognizant, IBM, Wipro, and TCS collectively accounting for approximately 25–30% of the global market share. Atos leads with its extensive digital workplace offerings, especially through its Eviden portfolio, which emphasizes sustainable, secure, and AI-powered workplace solutions. Cognizant holds a strong position with customized transformation initiatives across industries, including life sciences and financial services, leveraging digital experience platforms and automation frameworks. IBM continues to be a dominant player by integrating Watson AI, hybrid cloud, and workplace collaboration tools to improve digital employee experiences. Wipro has carved out a competitive edge with its Live Workspace suite, offering predictive analytics, virtual agents, and digital adoption platforms tailored for hybrid environments. TCS leverages its Cognitive Business Operations and strong cloud alliances to deliver end-to-end workplace transformation, particularly for large global enterprises. The remaining 65–70% of the market is served by a wide array of regional vendors and specialized providers offering services such as endpoint management, virtual collaboration, and user experience monitoring. With the rising demand for hybrid work models, these vendors compete on innovation, speed of deployment, and outcome-driven service delivery, while the top players focus on scalable, AI-integrated platforms for enterprise-wide transformation.
Related Reports:
Digital Workplace Market by Type (Security and Compliance (IAM, DLP, Threat Detection & Response), End-user Computing, Communication and Collaboration (UCaaS, Video Conferencing)), Deployment Mode (Cloud), Vertical, Region - Global forecast to 2030
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